Help! Tmobile added Pay Per Megabyte to my account - HD7 Q&A, Help & Troubleshooting

I have my HD7 working on tmobile with my grandfathered 5.99 tzones plan working great. I did my mango update last night and that went well so this morning I went into my account to activate visual voicemail so I could get that setup. I saw that it added the unlimited $30 data plan so i quickly removed that along with the visual voicemail. but now it's stuck w/ "Pay per megabyte (required)" in my services (tmobile web is still there as well).
help! is there anything I can do to get that pay per megabyte off my account and go back to just tzones??

There is a problem with the online service. I too went in this morning to add visual voice mail when I noticed that my HD7 was on a per megabyte plan. Called CS and they said that thier system is showing that I'm still on my $20 unlimited plan. They also mentioned that they had had other calls concerning this. So you should be fine. Just call CS and let them know what's what.

Weird, I just checked it got added on mine too.
I don't use data so I have 3G and data off.
Whatevers.

Related

T-Mobile Sidekick Data Plan on the Kaiser Tilt 8925

Sup,
Has anyone tried using the Sidekick data plan on WinMo5/6? My friends looking to get an unlocked AT&T Tilt and use it on T-Mobile. He's jumping ship from being a Sidekick user to WinMo, and he wants to keep his unlimited web and messaging for the $30 hes paying along with his voice plan.
Thanks.
Sidekick data plan won't work, since it only allows you online through Danger's backend servers.
However, T-Mobile's regular unlimited data plan is also only $29.99, so a simple call to customer service can switch plans.
Of course, the Sidekick's data services won't work with the regular unlimited data plan, so he'd have to pick one and stick with it.
I found an option for $19.99 T-Mobile Total Internet along with a voice plan. I think he'll just go for that one. Converted him from a SK, muahaha
does the sms through gprs work for wm phones? I know it was hit or miss back with my old nokia. If it does, outgoing shouldn't cost anything. And a bucket for incoming would be ok.
Also, how much are blackberry plans? I remember hearing people say to choose the blackberry to get unlimited internet and sms

Data Plan questions...

So, AT&T kills you on a monthly data plan, unlimited for $40 a month are there any alternatives for getting a monthly data plan or do I specifically need to go through AT$T for that service?
Also, I use the "No Data" feature which is awesome by the way to essentially turn off the data to and from my phone, I use WIFI. Someone sent me a text message the other day that I did not receive I assume because I have the data turned off on my phone, as planned.
Is there a way to get around this, t receive messages when connected via WIFI or is that specific to the data plan associated with AT$T?
TW,
u do not need to turn off your connection when using wifi. when you have wifi turned on and properly connected, all data usage will be through wifi so no charges. your phone calls and txt will still come through normally. you can call/email att to confirm, i did. plus you can also check your usage online and it will show no charges for anytime you are using the internet through wifi.
all data usage will be through wifi so no charges
Click to expand...
Click to collapse
I can get sms through my web connection? I thought SMS came directly from my provider?
Is there a way to use another provider for data service?
TW,
I use Unlimited MediaNet for only $19.95.
That would be the best choice if you want to have data wherever you go for less then the DataConnect plan.
Well if you're without an access point that is.
I've been using it for a while now, and I use quite a bit of bandwidth a month, (IMplus / Tethering pretty much all the time) and it works great.
Slayer6234 said:
I use Unlimited MediaNet for only $19.95.
That would be the best choice if you want to have data wherever you go for less then the DataConnect plan.
Well if you're without an access point that is.
I've been using it for a while now, and I use quite a bit of bandwidth a month, (IMplus / Tethering pretty much all the time) and it works great.
Click to expand...
Click to collapse
I've heard this before, I pay $39.99 for MediaNet unlimilted...so how do you get it so cheaply? The tethering can be done with ease but getting caught could encurr the wrath of ATT $$$$$ !
I'm sorry about that.
I'm using MediaMax unlimited.
Its unlimited Data /w only 200 texts a month.
I shoulda mentioned that. =/
Slayer6234,
I know I have the option of downgrading to MediaMax Unlimited online (account access) but I've contacted AT&T and they told me this is not supported so I'm a little leary to change it and have it cost me in the end. How long have you been using this? If it works fine I'll just downgrade and see what happens.
Thanks.
I've been using it for about 2 years now since I got a flip phone with a browser.
I've talked to AT&T about it and they do "frown" upon not using a dataconnect plan with a PDA but I've been using it with the HTC for 3 months and nothing has happened, plus I would just say that I have a flip phone that I can only use medianet on, and that I switch my sim to that from time to time.
The tilt will automatically connect/work with MediaNet.
The PDAconnect / Dataconnect plans will still get you on edge/3g, its just a fancy, more costly way of getting you there.
MediaNet will do the same... and you dont need a tethering plan with the tilt because, well, you have a tilt.
Slayer6234,
Thanks for the info. I'll give it a whirl.
I think I might no longer be confused ... MediaMax is still a service offered through AT&T (https://www.wireless.att.com/media/cingular_video_purchase) at a reduced rate...
So, you can't get an external data plan from another vendor for your phone although @ $20 bones I think that falls in line with everyone else's plans.
TW,

Apps for Free Wifi Landline Calling?

I'm having trouble finding it, all the sips I've tried doesn't work on landlines, anyone successfully been able to call a landline/cellphone # with your sip service? (free?)
The reason for this is because I forget my phone in my other half's purse and when she goes home I forget to take it out, so I'm stuck with no phone :'(
I USE to be able to do this on sipdroid, so if anyone links me to sipdroid, it no longer works anymore because they make you pay for it now. Thanks in advance guys!
Groove IP
I may have misunderstood your question, but I use Groove IP to make WiFi calls to any U.S. phone (landline or cellphone) for FREE. It uses your Google Voice account. It costs $3.99 in the Amazon App store (was $1.99 a couple of weeks ago). The phone doesn't even need to have a cell plan, just WiFi. We use it as a home phone on a G1 that has no cell service.
Thank you, that was exactly what I was looking for
I'm looking for an app that allows you to make free calls over the net..
I really really don't care whether its with VOIP or WIFI or UMA but I've always had unlimited minutes on my lines and until about a year ago I dropped all data on both my mytouch 3g slide and my tmob g1 and then again on my bb 8520, they wouldn't allow me to have a bb plan an a android plan on the same line so eventually I got the unlimited 2g service for 9.99 and then shortly after they dropped it!
The only thing that bugs me despite the fact I keep the 9.99 on my line because it works just fine for phones hardware thats only provisioned with EDGE hardware/despite the OS... but I should have added the unlimited free wifi calling for another 9.99 because if i'd had changed my minutes from unlimited to regulated?? I'd have received overages like crazy even though 99% of the time I"m on uma or wifi calling!
cheers~
i have been using Viber it works great, but both callers need it installed , still useful
Viber
Free international calls and text messages to other Viber
users using 3G or Wi-Fi.
Uses your existing contact list - check out which of your phone contacts and friends is already on Viber so that you can call and text them for free.
Go ahead and start calling and texting. It's free* and it works great!

Lycamobile

If you haven't heard of LycaMobile...It's a T-Mobile MNVO..
My AHD is Carrier Unlocked so I can use AT&T or T-Mobile, I got tired of paying 45+taxes for StraightTalk (AT&T) since I am mostly on wifi and don't really need the speed when I am not...
so i bought an unlock code and switched to Ultramobile last month because of their 19$ plan but they only give you 50mb of data
that was an issue for me and I didn't want to pay 39$ for their unlimited 2g when I could get GoSmart for 35$...
The other day I learned Lyca has the same plan as Gosmart but for 29$ (unlimited talk,text and 2g)
I waited too long to port my number from Ultra and lost it....
I've had Lyca service less then 2 hours and so far the only problem I had is their porting process,
It wasn't as fast as it was for me when I ported from other companies....
I've ported my number to and from a few companies and it always took less then 10 hours
I stupidly assumed 12 hours would be enough this time aswell,
Anyway 29$ sounds like a great deal I just hope I don't end up having issues with their service,
I figured I'd let people in the AHD section know about Lyca and post updates if I have any problems.
Maybe others have had experience with Lycamobile .
Apn settings i use
Name:lycamobile
APN:data.lycamobile.com
----------------------
Proxy:Not set
Port:Not set
Username:lmus
Password:lmus
Server:Not set
MMSC:Not set
MMS port:Not set
Auth Type:Not set
Apn Type:Not set
Update: 8/4/13
I've had lyca for almost 7 days now and at first I was having signal issues at home and it made it hard to have long text messages it was annoying, texts would get stuck at sending but seems good now after i went to Holoblur from Liquidsmooth.
Originally i thought lyca went to unlimited 2g after the first 50mb but turns out it's 3g.
To to be sure i downloaded a 100mb video last night, at 1.5-2mb which seems to be my average data speed on lyca since day 1... anyway i'm still getting 1.5-2mb on speedtest.net today so Lyca is even more worth it for me now that i know it's unlimited 3g instead of a slow 2g..
I used to use testmy.net in the browser but for some reason after i flashed holoblur 0.9 last night testmy.net says Forbidden.
So at the moment the only issue I have with Lyca is that they don't have mms but i can live with that if my data speeds stay at at least 800kbs.
I also forgot to backup my contacts when i flashed holoblur 0.9 last night , I had 2 contacts i had added that day...I am lucky Lyca keeps a call log online.
​
Sounds good. Although do they have any 3G plans.
I don't mind a 250mb 3G plan vs unlimited 2G
http://www.lycamobile.us/en/national-plans
It's a similar concept to T-Mobile's in that you get an allotment of 4G (3G) data and then it goes to 2G speed. Looks very interesting. Thinking of switching to their 1GB plan after I use up all my T-Mobile credit. The $20 credit for international calls is a winner for me. I assume there's no LTE,
I just saw a guy handing out lycamobile booklets, I told him have the service we talked a minute..I mentioned my plan and 2g ..he claimed it goes to 3g after that 50mb of 4g...I hope that's true. 3g is like up to 800kbs or something iirc...so that would be great.
That sounds like a pretty sweet phone plan. I might switch over to it once my contract ends. Do let us know if there are any problems you may run into.:good:
I've had lyca for almost 7 days now and at first I was having signal issues at home and it made it hard to have long text messages it was annoying, texts would get stuck at sending but seems good now after i went to Holoblur from Liquidsmooth.
And I hardly use data but i was pretty sure i had used more then 50mb, but to be sure i downloaded a 100mb video last night, at 1.5-2mb which seems to be my average data speed on lyca since day 1... anyway i'm still getting 1.5-2mb on speedtest.net today.. i used to use testmy.net but for some reason after i flashed holoblur 0.9 last night testmy.net says Forbidden.
So at the moment the only issue I have with Lyca is that they don't have mms but i can live with that if my data speeds stay at at least 800kbs.
1 month of service and I'm happy so far, feels like as time goes by my service becomes more stable. The first 2 weeks I was losing service often and had problems sending texts and had a few calls drop.. but been good the past week or so.
Gave them a try as well. I only used them temporarily to place international calls but the one time that I did it whle driving I didn't see any difference with the T-Mobile service. So far,
- Call quality to landlines in Europe was excellent.
- Call quality to cell phones in Europe was decent. On a single incidence the volume was too loud and it distorted. I don't think this was Lycamobile's problem.
- I can't get the online recharge to work. I enter all my info and at the end I get the message the transaction failed. I see the temporary authorization on my credit card, and it later goes away. I was only able to add credit by going to a local cell phone store.
- Customer service is in India. They are not allowed to request credit card information, so they couldn't do the recharge.
- Online customer service only got me the autorespond email and nothing after that.
- Calls (pay as you go) are charged at 20+ seconds longer than the call as timed by the phone itself.
- The sim card doesn't have the APN info for data. I didn't want to use data, so I didn't enter an APN.
- International roaming in Europe worked fine and at 46¢/min it beats AT&T and T-Mobile's $1.29, $1.39 or $1.79, and matches what European pay as you go carriers charge when roaming within Europe.
Given that I couldn't get any credit card to process on their website, I couldn't buy a sim card from their website either. One store sold them for $10, another for $5, and they go for 99¢ on eBay.
I think I'm going to try h2o next. Their $49/mo plans are very comparable: unlimited voice, domestic and international texts, 1GB data. Lycamoble gives $20 credit for international calls (1¢/min land-8¢/min cell in Europe) whereas h2o has unlimited landline (certain countries) and gives $40 credit for 20-30¢/min (in Europe) calls to cell phones. h2o also has mms but doesn't roam internationally.
Lyca sends free sims. And the first time I called customer support the person sounded Indian but every time after that I have gotten customer support from the UK.
skuly said:
Lyca sends free sims. And the first time I called customer support the person sounded Indian but every time after that I have gotten customer support from the UK.
Click to expand...
Click to collapse
Sims are free but they charge $7 for shipping and handling.
diamond12 said:
Sims are free but they charge $7 for shipping and handling.
Click to expand...
Click to collapse
Oh thats new..there wasn't a shipping fee ...but you can get them for a dollar or less from amazon or eBay .
Updates:
- Online recharge works for me now
- Lycamoble responded via email that calls are billed from the time the call is placed (including ring time)
skuly said:
Oh thats new..there wasn't a shipping fee ...but you can get them for a dollar or less from amazon or eBay .
Click to expand...
Click to collapse
yeah i also get mine for free about a month ago, happy w the service so far! :good::good:
They did end up losing some text messages for me. I confirmed that these were sent as SMS and not MMS.
Also, they automatically put me on the $39 plan without me doing so, when I added $40 credit in my account. Even though I requested to cancel the auto-renew and got the confirmation text, I still got a text on the renewal date that there were insufficient funds to renew my plan.
Other annoyances:
There is no voicemail integration. I never got the voicemail notification icon when I had voicemail. They sent a text message instead. Also, the voicemail service number did not get automatically integrated and I had to program it myself.
My number did not show in the phone info screen. Instead it showed +10000000000.
diamond12 said:
They did end up losing some text messages for me. I confirmed that these were sent as SMS and not MMS.
Also, they automatically put me on the $39 plan without me doing so, when I added $40 credit in my account. Even though I requested to cancel the auto-renew and got the confirmation text, I still got a text on the renewal date that there were insufficient funds to renew my plan.
Other annoyances:
There is no voicemail integration. I never got the voicemail notification icon when I had voicemail. They sent a text message instead. Also, the voicemail service number did not get automatically integrated and I had to program it myself.
My number did not show in the phone info screen. Instead it showed +10000000000.
Click to expand...
Click to collapse
I also noticed international SMS plan doesn't work or I'm using some other APN settings. Can anyone confirm?
I'm using Google voice so MMS is no big deal for me actually. I don't use anyways lol.
I also don't what why the number appears like that but they have a dial up combination that shows the number on your screen, I guess it was *613#
And my phone always shows R (stands for roaming) and doesn't show the data speed letter like 4g 3g etc
Did anyone have the same issue too?
Note: I currently break my Atrix HD these were the issues I faced when it was working.
Sent from my Nexus 5 using Tapatalk
I used the 29$ plan for a few months and it was good service, i hardly use my phone so i stopped using a plan a few months ago and i had like 17$ on my account, atm it's only down to $8, at 2c per min ,since i don't text i am only paying a few $ a month for my service.
legendnexus said:
I also noticed international SMS plan doesn't work or I'm using some other APN settings. Can anyone confirm?
And my phone always shows R (stands for roaming) and doesn't show the data speed letter like 4g 3g etc
Did anyone have the same issue too?
Click to expand...
Click to collapse
I didn't have either of these issues.
diamond12 said:
I didn't have either of these issues.
Click to expand...
Click to collapse
Can you share your APN settings?
Sent from my Nexus 5 using Tapatalk
I switched to Spot Mobile yesterday so I can't see on my phone now but I had the recommended settings on the Lycamobile page:
APN: data.lycamobile.com
Username: lmus
Password: plus
APN Type: default,supl,admin,dun
Everything else blank.
Hi all,
does anyone using Lycamobile UK with ZOPO ZP700 ?
I can not get internet working with this phone (android 4.2)
I have set all as it should be but with no result.
Thanks for the info

Activating sim card on S8--Not Compatible With Grandfathered Unlimited Data Plan

I purchased a unlocked Galaxy S8 on Amazon. I also purchased a nano sim card and just activated it through the web site. I then get a message "Device ID xxxxxx is not compatible with your current features and requires a change of features."
I currently have a grandfathered plan with unlimited data and therefore am not happy about losing it. Anyone know if there is a way around this? Would it make any difference that it is a unlocked versus Verizon model? I also have a business account and wonder if this makes any difference.
Further questions related to this
On further review of this, I'm not sure if it is actually taking away the unlimited data.
My current bill describes my grandfathered plan as, "Email & Web Unlimited"
The choices they are now offering begins with one called "Unlimited Email & Web for Smartphones (personal email).
I'm wondering if they are the same. I'm questioning this because of the message that the device "is not compatible with your current features and requires a change of features." Plus it then offers a choice of unlimited data plans. Does this mean that the unlimited web is not data beyond web browsing? Does it include data for apps, audio streaming, video streaming?
The description doesn't make it clear either. It says:
Get unlimited access to the Internet and your personal email accounts.
Check and send personal emails when you're out and about.
Access up to 10 POP3 and IMAP email accounts.
Enjoy unlimited Internet access.
The Email and Web for BlackBerry and Email and Web for Smartphone Features are designed for personal, consumer use and are not compatible with some Internet email service offerings or with email applications utilizing Smartphone Enterprise Server, Smartphone Desktop Software, Wireless Sync or Wireless Sync Enterprise Server or Good™ Mobile Messaging. These features cannot be used to tether your device to laptops, personal computers or other devices for any purpose other than syncing of data; any other use is not permitted using these features. Service is only available in the National Enhanced Services and Extended National Enhanced Services Rate and Coverage Areas. See information on roaming in Canada and Mexico at www.verizonwireless.com/naroaming.
I got it figured out. I went to the last screen before confirmation and was able to compare everything from old to new phone. In this screen both described the data plan as Unlimited Email and Web.
For the most part everything is the same except 1) the price is lower because my 20% business account discount applies to the data plan now but didn't before, and 2) while I didn't pick it, it placed a block on video calling (but says this doesn't apply to third party apps). As I never used Verizon's video calling, this doesn't matter.
I went ahead and activated and data is present as before. Hopefully there won't be any surprises down the road, but for now all seems well.
rcchusid said:
I got it figured out. I went to the last screen before confirmation and was able to compare everything from old to new phone. In this screen both described the data plan as Unlimited Email and Web.
For the most part everything is the same except 1) the price is lower because my 20% business account discount applies to the data plan now but didn't before, and 2) while I didn't pick it, it placed a block on video calling (but says this doesn't apply to third party apps). As I never used Verizon's video calling, this doesn't matter.
I went ahead and activated and data is present as before. Hopefully there won't be any surprises down the road, but for now all seems well.
Click to expand...
Click to collapse
You're Throttled now I bet ?

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