Activating sim card on S8--Not Compatible With Grandfathered Unlimited Data Plan - Verizon Samsung Galaxy S8 Questions & Answers

I purchased a unlocked Galaxy S8 on Amazon. I also purchased a nano sim card and just activated it through the web site. I then get a message "Device ID xxxxxx is not compatible with your current features and requires a change of features."
I currently have a grandfathered plan with unlimited data and therefore am not happy about losing it. Anyone know if there is a way around this? Would it make any difference that it is a unlocked versus Verizon model? I also have a business account and wonder if this makes any difference.

Further questions related to this
On further review of this, I'm not sure if it is actually taking away the unlimited data.
My current bill describes my grandfathered plan as, "Email & Web Unlimited"
The choices they are now offering begins with one called "Unlimited Email & Web for Smartphones (personal email).
I'm wondering if they are the same. I'm questioning this because of the message that the device "is not compatible with your current features and requires a change of features." Plus it then offers a choice of unlimited data plans. Does this mean that the unlimited web is not data beyond web browsing? Does it include data for apps, audio streaming, video streaming?
The description doesn't make it clear either. It says:
Get unlimited access to the Internet and your personal email accounts.
Check and send personal emails when you're out and about.
Access up to 10 POP3 and IMAP email accounts.
Enjoy unlimited Internet access.
The Email and Web for BlackBerry and Email and Web for Smartphone Features are designed for personal, consumer use and are not compatible with some Internet email service offerings or with email applications utilizing Smartphone Enterprise Server, Smartphone Desktop Software, Wireless Sync or Wireless Sync Enterprise Server or Good™ Mobile Messaging. These features cannot be used to tether your device to laptops, personal computers or other devices for any purpose other than syncing of data; any other use is not permitted using these features. Service is only available in the National Enhanced Services and Extended National Enhanced Services Rate and Coverage Areas. See information on roaming in Canada and Mexico at www.verizonwireless.com/naroaming.

I got it figured out. I went to the last screen before confirmation and was able to compare everything from old to new phone. In this screen both described the data plan as Unlimited Email and Web.
For the most part everything is the same except 1) the price is lower because my 20% business account discount applies to the data plan now but didn't before, and 2) while I didn't pick it, it placed a block on video calling (but says this doesn't apply to third party apps). As I never used Verizon's video calling, this doesn't matter.
I went ahead and activated and data is present as before. Hopefully there won't be any surprises down the road, but for now all seems well.

rcchusid said:
I got it figured out. I went to the last screen before confirmation and was able to compare everything from old to new phone. In this screen both described the data plan as Unlimited Email and Web.
For the most part everything is the same except 1) the price is lower because my 20% business account discount applies to the data plan now but didn't before, and 2) while I didn't pick it, it placed a block on video calling (but says this doesn't apply to third party apps). As I never used Verizon's video calling, this doesn't matter.
I went ahead and activated and data is present as before. Hopefully there won't be any surprises down the road, but for now all seems well.
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You're Throttled now I bet ?

Related

At&t 3g Vs. T-mobile Edge In The Us.

I am currently a t-mobile customer and love their customer support and their service. I am thinking of switching to ATT for the 3G since it looks like T-Mobile may not have 3G available for the TYTN II in the US. Any thoughts? Advantages/Disadvantages of each carrier?
I also have a TyTN II, but am keeping it on T-Mobile. The reason is that I have a great family plan that cannot be beat. We have 5 phones. I pay the base rate plus $10 for each additional phone. I have the unlimited data plan at $20 and the other 4 phones are getting push mail with the T-Zones 5.99 plan. Someday, T-zones may not work anymore, but until then - this is a great deal. I also get unlimited text/mms for $10/month that covers all 5 phones. With 3 of the 5 phones in the hands of teens, that is an awesome deal. If AT&T could get me unlimited push email and web access, unlimited texting, free mobile to mobile, free nights and weekends and 1000 shared minutes over 5 phones for less than $100/month - I would jump ship.
To be honest, EDGE is not that bad and at the times where I find myself needing greater speeds (Sling Player, etc), I have access to WiFi (grocery store, gym, around the house, office, cafe, etc)
my edge is fast but i just wonder how much faster 3g is. Just found out that 3g for att isnt available in my area anyhow What is push email? I put my pop email settings in to get mail and it updates every 60 mins and if i have deleted mail from my outlook it will no longer show up on my phone. Can I setup push email this way since i am assuming push email is where it goes to your phone as you get it?
Lavachild said:
What is push email?
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From Wiki (http://en.wikipedia.org/wiki/Push_e-mail):
Wiki Article said:
Push e-mail is used to describe e-mail systems that provide an "always-on" capability, in which new e-mail is instantly and actively transferred (pushed) as it arrives by the mail delivery agent (MDA) (commonly called mail server) to the mail user agent (MUA), also called the e-mail client. Most of today's clients are smartphones.
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Basically, instead of having your device poll every hour, you get email the moment it comes in. Also, if you get email less frequently than every hour, there is no reason to waste battery and poll when none is there. It is now considered the holy grail of always connected mobile devices and the reason why devices like the Blackberry have become so popular. Now that it is built into WM5 and above to work with Exchange, WM devices are quickly becoming a standard work tool in the office. I could not live without it.
so if i use a pop email from an isp then i cant use this feature correct? i would have to setup an exchange server?
the only reason i use the kaiser over my nokia e61 is because of its ability to stream music and tv with its high speed data capabilities. I tried the att's speed for 1 day and had to bite the bullet and sign up with them. i still have my tmobile plan because i get so many minutes with my plan. once my rollover minutes start to accumulate i can leave tmobile.

MEdiaNet Unlimited

I see all these posts about MEdiaMax and the HTC phones, but what about MediaNet Unlimited? Are you legally allowed to use it with a PDA?
In the Terms/Conditions it says that the Media bundles are not to be used with a PDA, but MEdiaNet Unlimited is only MEdiaNet, no messaging, so it's not a bundle, right? As long as I don't tether the device, I'm legal, correct? (I don't have a laptop and my home is not in a 3G area, so what's the point?)
inneyeseakay said:
I see all these posts about MEdiaMax and the HTC phones, but what about MediaNet Unlimited? Are you legally allowed to use it with a PDA?
In the Terms/Conditions it says that the Media bundles are not to be used with a PDA, but MEdiaNet Unlimited is only MEdiaNet, no messaging, so it's not a bundle, right? As long as I don't tether the device, I'm legal, correct? (I don't have a laptop and my home is not in a 3G area, so what's the point?)
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You dont want MediaNet Unlimited. What a bunch of marketing doublespeak!! I quote from the AT and T website:
"For full details on Messaging or MEdia Net, see the AT&T MEdia brochure, att.com/mediaterms. Pay-Per-Use Charges: Text/Instant Messaging 15¢/message; Picture/Video Messages 25¢/message; MEdia Net Browsing 1¢/KB. MEdia Net and MEdia Bundles are not available on PDAs/Pocket PCs, RIM® devices or LaptopConnect cards. If your usage of the Services (including unlimited data plans) on other carriers' wireless networks ("offnet usage") during any two consecutive months exceeds your offnet usage allowance, AT&T may at its option terminate your wireless service or access to data Services, deny your continued use of other carriers' coverage, or change your plan to one imposing usage charges for offnet usage. Your offnet usage allowance is equal to the lesser of 6 megabytes or 20% of the kilobytes included with your plan and for messaging plans the lesser of 3000 messages or 50% of the messages included with your plan. AT&T will provide notice that it intends to take any of the above actions and you may terminate your agreement."
To me that says you have unlimited use as long as you pay for usage at thier highest rate. Also, it specifies it does it is not for pocket PC's.
This plan is NOT intended for Pocket PC's (like yours) and since you only pay for the data you use (no free data at all) you pay top dollar for all the data you DO use. That means things like the weather plugins etc on yer phone that want to grab data off of the network on a regular basis you will pay for every kilobyte at the most expensive rate.
Technically its not legal, and even if it was, it is probably not in your best interest.
Its the same thing. Unlimited MediaNet was changed to Media Max 200. it was unlimited media net and 200 texts. They decided not to combine them anymore, so its media net again.
pdas can be used on media net, technically. its the same ip address and settings, but siince PDAs use more data, at&t charges a premium on PDA Max. I dont know what at&t will do if they audit your line.
I use media max 200 btw
so which is the maximum-unlimited and economical plan worth your recommendation other than the 200?
I don't have a reason to get the SMS bundles because I already have the Family Messaging Unlimited. I called and told the CRS I wanted Unlimited Internet usage added to my line, didn't specify which package, and that's what he told me I needed and he added it. If they overcharge me, you can better believe that they will have a phone call.
Just change it yourself on the extranet. Easy as pie.
Why would I change it? If they put me on the $15 plan, I'm going to use it, if they charge me then it's their CSR's fault, not mine.
Why pay more if that's what they gave me?
Carl G35c said:
Its the same thing. Unlimited MediaNet was changed to Media Max 200. it was unlimited media net and 200 texts. They decided not to combine them anymore, so its media net again.
pdas can be used on media net, technically. its the same ip address and settings, but siince PDAs use more data, at&t charges a premium on PDA Max. I dont know what at&t will do if they audit your line.
I use media max 200 btw
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mostly correct, however...
They didn't really "change" them, the Unlimited MediaNet w/o text was designed for peolpe whom have an old texting plan, family texting, or otherwise a seperate texting plan and did not want to change it (or couldnt, for family unlimited)...
So they created MediaNet unlimited for the same price, without texting, to allow people to keep these plans..
I have 1000 texts for $10 (retired feature), so I went with MediaNet Unlimited seperatly
i'm on MM200 w/ tilt.... Icalled in and they did it for me so how was I supposd to know?
Do you have any idea how spoiled you all are in the US with those plans and offers. I envy you
Living in Taiwan , the kingdom of technology, I paid +700 USD for my Tytn II as we do not have combined offers at that level.
And as for Media... there is Emome from Chunghwa. 10 USD games from 5 years ago platforms.
And a monhtly minimal fee is here around 20-25 US without any Freebies.
ceevee369, why should you complain, too? Visit Myanmar to see how much it costs!!!
I have had MediaNet Unlimited @ $20/month for close to 2 years now (on a Treo 650, 680, 750 and now Tilt). It truely is unlimited, never had any issues.
ive had $20/unlimited since the 8125 and never had any issues either.. with the lovely 3g i do 300-400mb a day with mobitv+xm radio+google maps its great to have full 3g @ work and mostly everywhere.. granted i only pull 1 bar @ home of 3g/H outside of the house is 3-4 bars no issue.. never had a problem paying.. never been late so maybe that helps? who knows.
I use AT&T MediaNET unlimited with Tilt.
I downloaded the internet sharing tool (AT&T deleted it from the Tilt). Disabled proxy in the network connection - and voila, I have a wireless modem for my laptop with unlimited traffic. Speeds with enabled HSDPA go up to 80 KB/s where I'm using it. It's probably different in other areas.
I play BF 2142 through it (it's not bad, around 120 ping), download files, do all my regular stuff. I talked to the supervisor in AT&T and I'm pretty much sure that they will never impose "too much traffic" or find out that it tethers to the laptop.
I pay $20/mo for it for one phone.
Just my $.02
DarkDvr said:
I use AT&T MediaNET unlimited with Tilt.
I downloaded the internet sharing tool (AT&T deleted it from the Tilt). Disabled proxy in the network connection - and voila, I have a wireless modem for my laptop with unlimited traffic. Speeds with enabled HSDPA go up to 80 KB/s where I'm using it. It's probably different in other areas.
I play BF 2142 through it (it's not bad, around 120 ping), download files, do all my regular stuff. I talked to the supervisor in AT&T and I'm pretty much sure that they will never impose "too much traffic" or find out that it tethers to the laptop.
I pay $20/mo for it for one phone.
Just my $.02
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Same here.
Went from a sony ericsson in 2002-3 which the plan was originally signed up for to a ipaq 6515 then to kaiser.
Still paying $19.99/mo for unlimited HSDPA speeds here in DC.
i get unlimted medianet/ internet and 1500 text (unlimited m to m) for $20
well, hopefully ill be fine. I have been with cingular/att for almost 5 years with a perfect record and now running four lines on my family plan with unlmtd texts and now medianet unlimited on one line. plus I just extended my contract to pick up a tilt for 150 dolars... whaaaat?
inneyeseakay said:
well, hopefully ill be fine. I have been with cingular/att for almost 5 years with a perfect record and now running four lines on my family plan with unlmtd texts and now medianet unlimited on one line. plus I just extended my contract to pick up a tilt for 150 dolars... whaaaat?
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Tell them the Tilt is for one of the other lines, not the one with medianet unlimited. As we've seen above it probably doesn't matter but I figure it's one less way to draw attention to your account. I got my Tilt as an upgrade on my daughter's line. I "upgraded" to a RAZR that my wife uses on her work-provided line and that's the phone with the medianet plan (I've got the MediaMax 200) assigned to it.
rico002 said:
i get unlimted medianet/ internet and 1500 text (unlimited m to m) for $20
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I have the exact same plan, i just went online and changed my plan, been this way for almost 2 years now. Never had an issue, I also run agile mobile and sync with 2 email accounts that are pretty active. On the website it doesn't say what plans you can or can't use, so thats my arguement if it ever comes up.
inneyeseakay: what has led you to believe that there is some kind of law that prevents you from using a data plan with your PDA phone? Certainly you are "legally" allowed to do so.
DarkDvr: when I had the stock AT&T Tilt ROM, I did find out that Internet Sharing was in the Windows folder, AT&T had just deleted the shortcut in your start menu. It should be called IntShrUI.exe. I believe someone on the forum here brought that to my attention. I just wanted to let you know in case you do a hard reset that you do not have to go through the trouble of downloading the Internet Sharing application again.
iPhone users only pay $20 a month for their unlimited data. The iPhone's browser displays far more data than Windows Mobile's default browser. Not only that, but Youtube is built in to the iPhone's interface, and videos certainly require a lot of data transfer. I have had Medianet unlimited for almost 2 years with PDA phones. If it is somehow against their terms, it is up to them to take action. I certainly do not feel as if I am "ripping off" AT&T somehow by continuing to use the plan I have had for quite a while. Last month I only used 5 MB of data, so I am not abusing it either.
AT&T has had a history of bias against PDA phones and smartphones. They let me pay $5 a month for 6 months for insurance for my phone which they did not even cover. I did not even know how to get to the page which showed the excluded phones, someone posted it on a forum. Regardless they didn't even refund my money.

For thos in Canada using a Kaiser on Rogers...

What type of plan do you have? And which options do I look for in order to maximize the capabilities of the Kaiser on Rogers' network?
I have the 3 yr vid calling plan (free for 3 years on contract) not sure if they have that now. Its weird to be saying this but overall, u should check out the rogers section at howardforums. Aside from that I am using a basic data plan that still works (10 megs for $5) but it can be tricky to get, especially now that rogers has Windows mobile data plans.
Good luck!
Thanks for the reply. A couple more questions. What is the difference between a data plan and the Unlimited On-Device Mobile Browsing Plan for $7 that is offered? This is my first time owning a phone that will be able to access the internet so I'm not sure what I need.
This is basically what I want to use in addition to the plan I have now (which is 250 anytime minutes, and the $11 Communicate value pack). I want to be able to use the GPS, 3G network, be able to read and send emails, browse the internet occasionally (youtube, etc.) and use Windows Live Messenger.
everything will basically need data except what u use for gps will determine if you need data or not
mikeveli20 said:
Thanks for the reply. A couple more questions. What is the difference between a data plan and the Unlimited On-Device Mobile Browsing Plan for $7 that is offered? This is my first time owning a phone that will be able to access the internet so I'm not sure what I need.
This is basically what I want to use in addition to the plan I have now (which is 250 anytime minutes, and the $11 Communicate value pack). I want to be able to use the GPS, 3G network, be able to read and send emails, browse the internet occasionally (youtube, etc.) and use Windows Live Messenger.
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Don't go with the unlimited mobile browsing plan as it's not applicable with non rogers devices =/ (the csr's might not tell you that either) you'll still incur data charges. (check howard forums to confirm)
Your best bet is to wait for the tiered data plan that's coming out in a few weeks.
meeek said:
Don't go with the unlimited mobile browsing plan as it's not applicable with non rogers devices =/ (the csr's might not tell you that either) you'll still incur data charges. (check howard forums to confirm)
Your best bet is to wait for the tiered data plan that's coming out in a few weeks.
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I'll be carefull with that as well. I have the same plan but on Fido and for the past 2 months, i havent been charged any extra (although i accumulated about 32 mb avg for both months).
Im still watching my data consumption... so hopefully nothing will change in the future.

AT&T Data Plan Differences

I just bought a Tilt and am upgrading from a Nokia 6555. My current plan with AT&T does not include data. Obviously, to use the Tilt I will need to add data to my account. My question is this: What is the difference between the $30 "Messaging & Data Unlimited" plan and the $15 "Data Unlimited" plan? On the AT&T website, it says the $15 plan does not work with PDAs/Smartphones. If I throw the sim card into my Tilt from my Nokia phone will the $15 plan work? Is AT&T sent any information about what phone is accessing their network?
Thanks in advance.
cmus
I guarantee that someone is going to tell you to please use the search function. There have been countless threads on this topic.
cmus said:
I just bought a Tilt and am upgrading from a Nokia 6555. My current plan with AT&T does not include data. Obviously, to use the Tilt I will need to add data to my account. My question is this: What is the difference between the $30 "Messaging & Data Unlimited" plan and the $15 "Data Unlimited" plan? On the AT&T website, it says the $15 plan does not work with PDAs/Smartphones. If I throw the sim card into my Tilt from my Nokia phone will the $15 plan work? Is AT&T sent any information about what phone is accessing their network?
Thanks in advance.
cmus
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One plan gives you unlimited data and I believe a restricted amount of Texts ( 200? ). And the other plan is just data and no texts included. AT$T cannot tell which phone the sim is used in , but they do keep track of data usage, and if they suspect that you are using a pda, due to more than normal data usage,they will consider that a violation of your usage agreement and can cancel your account and charge you the full price of the TilT ( $400 )
denco7 said:
One plan gives you unlimited data and I believe a restricted amount of Texts ( 200? ). And the other plan is just data and no texts included. AT$T cannot tell which phone the sim is used in , but they do keep track of data usage, and if they suspect that you are using a pda, due to more than normal data usage,they will consider that a violation of your usage agreement and can cancel your account and charge you the full price of the TilT ( $400 )
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Denco, actually you are partly mistaken.
ATT Can tell what phone you are using by its IMEI. When you add the data plan to the device, toss the sim card into your older nokia so it registers as a nokia on their network. ATT Will hassle you to put on a PDA plan and wont allow you to add a medianet package.
ALSO.......
The PDA plans allow a connection to a different APN ( ISP.CINGULAR vs WAP.CINGULAR) which means less traffic and less bottleneck from other mobile users ( Iphones and the likes ). Now i cant prove with 100% certainty that ISP.CINGULAR is always faster, but I can tell you that I DO notice a difference in latency times and tend to always have a decent connection rate.
This might also vary though by your location.
One more thing. This topic has been discussed to death. Use the Search button
True,but AT$T doesn't keep a database of imei's. They have the ability to check, but unless the imei is added to a stolen phone database, they don't check every imei as it connects to the network. They do however check the imsi , to make sure you are a subscrber to the network and that is stored on the sim card.
denco7 said:
True,but AT$T doesn't keep a database of imei's. They have the ability to check, but unless the imei is added to a stolen phone database, they don't check every imei as it connects to the network. They do however check the imsi , to make sure you are a subscrber to the network and that is stored on the sim card.
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They will check it when he goes to add the plan . . .
When I go on-line to my acount summery. there is a picture of each phone next to the phone number. If I swap sims around the pictures change. I pretty sure AT&T does know.
This is a touchy subject as there are a several lawsuits in place for att
http://forum.xda-developers.com/showthread.php?t=406588. There are several suits in play from Att forcing an upgrade charge when finding you're using a pda even though unlimited data usage worked just fine with non pda devices

[Q] MMS no data plan

I have a 7mo old nephew and every now and then his parents send pictures of funny/cute stuff he does but I'm unable to receive them.
I get a download button but on wifi I can't retrieve it. I have data disabled because I don't have the $15/mo for a data plan.
I'd be willing to pay the $0.30/mms to be able to see the occasional pic.
Is there anyway I could disable auto update and background data and be able to turn on data when I get a pic from them and be able to get it without getting slapped with a data plan? <(really stupid policy of AT&T's)
I know I could with my non-smart phone (samsung eternity) but I don't know how to do that with the Samsung Captivate (cyanogenmod). I was told at&t does a sweep for smartphones w/out data and auto add it and the only way to avoid it was to keep data off at all times.
Also what MMS settings do I need? I'll admit to being a complete n00b on all this. thanks.
Thanks for any help!
You could try following the instructions on this post, down toward the bottom, to alter your APN settings for MMS only: http://androidforums.com/samsung-ga...y-s-gt-i9000-mms-internet-settings-t-apn.html
The problem is that MMS is sent over the data connection and not over WiFi, so you will have to turn your mobile data on make it work. The APN settings would appear to limit your traffic to MMS, but whether this would trigger AT&T's data plan policy, I have no clue. Personally, I wouldn't risk it.
As an alternative, they can send the MMS to your email address instead of your phone number and you could get it that way.
Is it possible to tell your family to send the pictures to your gmail account?
family
apbthe3 said:
You could try following the instructions on this post, down toward the bottom, to alter your APN settings for MMS only: http://androidforums.com/samsung-ga...y-s-gt-i9000-mms-internet-settings-t-apn.html
The problem is that MMS is sent over the data connection and not over WiFi, so you will have to turn your mobile data on make it work. The APN settings would appear to limit your traffic to MMS, but whether this would trigger AT&T's data plan policy, I have no clue. Personally, I wouldn't risk it.
As an alternative, they can send the MMS to your email address instead of your phone number and you could get it that way.
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Sent from my SGH-I897 using XDA App
After going by AT&T I found some mixed news:
Good: Our family unlimited messaging plan includes MMS.
Bad: AT&T detected last month that I have a smartphone (with data off) and added generously the $25/mo data plan w/out so much a text message.
I got them to drop it to the $15 plan and have to call customer service monday to see about getting a partial refund since I didn't use it.
On a semi related note: Since it looks like I may be getting a non-smartphone, what is a good touchscreen phone that does NOT require a data plan?
Thanks for all the help everyone
Of course they did. This is the most unfair rule ever; it's like AT&T telling you how you should use your phone. That sucks
I don't know anything about current phones that are out. I would just go to an AT&T store and play with them to find one you like.
Agreed. I understand that in the long run less people probably complain about a data plan than the accidental/negligent data charges that would probably happen but it's still unfair to give NO other option.
I swapped to my backup phone, the samsung eternity. Descent phone but screen is inaccurate, calendar function is tiresome and no threaded texting (good music though). I will look at what phones they have (including GoPhones) and then get one online, who wants to waste an upgrade on a lesser phone?
On a similar note, will Straight Talk or any other prepay phones work with AT&T sim? I know GoPhone will.
I plan to get the data removed and try for at least a partial credit for the last month of data I didn't use.
I may ebay the Captivate since who knows how long it may be till I can afford a data plan.

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