Hello out there.
My incredible s used to connect to my PC but all of a sudden it stopped. I have WIN7 64bit installed and when I plug my phone in, the screen turns on and gives me the options. I select mount as hard drive, and nothing happens. Nothing shows up in device manager, no install hardware pop ups nothing.
Ive reinstalled HTC sync, ive tried different drivers, ive delet3ed the drivers and let them install again. I Even unrooted my phone and restored it to the factory rom.
If I plug it in on a PC with xp it works so its not the phone. Ive been searching the net for weeks and it seems to be a common problem but no one gives an answer on how to fix it.
I cant even connect via hboot. SD card is fine, mounts on the phone mounts in card reader and mounts via my phone from an xp PC
There must be someone out there that can fix this for me.
Cheers.
could the problem be the USB jack in your computer rather than the phone itself? perhaps test other devices in the USB jack on the computer, or test the phone and cord on another comp to help isolate the problem
The Usb ports are fine, Ive tried the front, the back, in a hub, in my keyboard nothing happens. The phone knows its been plugged in as it brings up the menu to choose either charge, hard disk, tether etc... Just the PC ignors it.
Everything else works in those ports.
Anyone?
Sent from my HTC Incredible S using xda premium
Related
I recently switched from fresh 1.1 to fresh 2.0b and also the new radio flipz came out with. I love it and I cant wait for all the bugs to be out. I do have a kinda serious problem tho and need the advice of a droid/linux guru. Why is my usb connection not working anymore. I tried it on 3 cpus and no recognization. Also I used the dev tools and it says everythings fine. Some other things I have done is wiped->flashed etc. no luck and also installed the drivers. nothin. On a side note it does charge! thanks alot any advice would help!!!
When you say your USB doesn't work, what exactly do you mean? Do you mean that your device is no longer recognized?
If that is the case, try this (also, make sure usb debugging is enabled):
I have win 7 64 and here is what worked for me:
1. Uninstall HTC Driver (this will likely give you an error, you can ignore it)
2. Uninstall HTC Sync
3. Download and install PdaNet
4. Follow the directions when installing PdaNet
Yea basically the phone is connected cia usb cable. by using the app" dev tools" i can tell the phone and computer are communicating with each other but no notification by windows or phone and they will not Activsync, htc sync, or mount. Also if you boot to recovery it will add files. really odd but it seems to be a problem with alot of ppl. Preciate it im trying what u said right now I will post with results.
pjung1 said:
Yea basically the phone is connected cia usb cable. by using the app" dev tools" i can tell the phone and computer are communicating with each other but no notification by windows or phone and they will not Activsync, htc sync, or mount. Also if you boot to recovery it will add files. really odd but it seems to be a problem with alot of ppl. Preciate it im trying what u said right now I will post with results.
Click to expand...
Click to collapse
turn on USB debugging
USB debugging is most definitley on. I double triple check it every time. The uninstallation of htc sync and driver and the install of the pdanet did not work everything was fine until 2.1 and the radio. But I did wipe and reflash a second time
bump still strugglin comin guys someone has to have the answer
well the radio should have NOTHING to do with connecting via usb... try nand-ing back to a 1.5 and see if you can connect through adb again.. my $0.02
I have the same problem and I am using damage 1.0...The problem is that it no longer gives me any options when i plug in to my computer. I have been working on this for a few days, it really sucks cuz i don't have any other roms on my memcard so I am kinda screwed if I can't figure this out...maybe i will just wipe and start over. I am 100% sure this is not related to the radio whatsoever. Does anyone know how to change the default for when u plug into a computer...i have tried just going to settings/connect to pc. Ask me is checked, and disk drive is default. I am wondering if there is a default to clear in apps management.
bee976 said:
I have the same problem and I am using damage 1.0...The problem is that it no longer gives me any options when i plug in to my computer. I have been working on this for a few days, it really sucks cuz i don't have any other roms on my memcard so I am kinda screwed if I can't figure this out...maybe i will just wipe and start over. I am 100% sure this is not related to the radio whatsoever. Does anyone know how to change the default for when u plug into a computer...i have tried just going to settings/connect to pc. Ask me is checked, and disk drive is default. I am wondering if there is a default to clear in apps management.
Click to expand...
Click to collapse
Got it.
Go to Settings > Connect to PC
Choose away
pjung1 said:
I recently switched from fresh 1.1 to fresh 2.0b and also the new radio flipz came out with. I love it and I cant wait for all the bugs to be out. I do have a kinda serious problem tho and need the advice of a droid/linux guru. Why is my usb connection not working anymore. I tried it on 3 cpus and no recognization. Also I used the dev tools and it says everythings fine. Some other things I have done is wiped->flashed etc. no luck and also installed the drivers. nothin. On a side note it does charge! thanks alot any advice would help!!!
Click to expand...
Click to collapse
well if you are using disk drive you need to use usb ports build into the mobo. idk why but any usb that is not built in will give you problems. even on my laptop the usb ports that are plugged into the mobo dont work but the ones built in do. try that.
Avalaunchmods said:
well if you are using disk drive you need to use usb ports build into the mobo. idk why but any usb that is not built in will give you problems. even on my laptop the usb ports that are plugged into the mobo dont work but the ones built in do. try that.
Click to expand...
Click to collapse
I am not sure what u mean by mobo? but it worked on the same usb's when i first flashed, i typically use the exact same usb for everything...i have 4 ports built into my laptop and none of them work for the phone. i even tried reinstalling drivers and htc sync...idk, i just wiped, and then restored and still no go, i guess i will try a wipe w/o restore.
If you're on a desktop, he means plug the cable into the USB ports on the back of the computer chassis. The USB ports there are soldered directly onto the motherboard, where as USB ports on the computer chassis are connected by a cable to the USB headers on the motherboard. What he's saying is that the cable could've been damaged/fried/came loose, so try the ones in the back.
mrinehart93 said:
If you're on a desktop, he means plug the cable into the USB ports on the back of the computer chassis. The USB ports there are soldered directly onto the motherboard, where as USB ports on the computer chassis are connected by a cable to the USB headers on the motherboard. What he's saying is that the cable could've been damaged/fried/came loose, so try the ones in the back.
Click to expand...
Click to collapse
OiC, that isn't the problem I have tried multiple ports on all of my computers(all laptops) as well as multiple cords...idk FML, just reflashed will see if it works.
ok so i just wiped and reflashed, now i am stuck at the X loading screen and the phone is frozen...FML, is it bricked, i can still get into recovery, i have the old fresh 1.1 ROM on my card, should i just flash that, or should i just use the nandroid backup i made from stock?
ok so flashed back to stock and my computer still won't recognize my phone...any other ideas, it has to be the computer right?
bee976 said:
ok so flashed back to stock and my computer still won't recognize my phone...any other ideas, it has to be the computer right?
Click to expand...
Click to collapse
unless your phone won't charge plugged into the wall (meaning it's your phone), then yes.
Did u check with changing the cord ??
I had a similar problem after upgrading radio & fresh 2.0b. I just changed the USB cable and it worked fine. Even now it doesnt yet work with the earlier cable. Something went wrong in that front, but a diff usb cable did the trick for me. try it out
i have changed 5 cords. have messed with every setting known to man after doing so wiped and reflashed. everything i have used every usb port 1.0 and 2.0 and my phone most definitly charges ( my phones never been so charged) i am a comp prog going on my mis degree im pretty good at this and know my stuff Im just wonndering 2 things is it phone or cpu? reason I keep being so indecisive is because comp will recognize a device when it is in heroc but wont verify its a hero( ive tried all drivers) but phone connected fine b4 2.0 i duno im all out of ideas im gonna try to install the new heroc .6 and hope for the best thanks for the input guys!!!
I've been using ADB the last couple of days to install apps on my Captivate and all of the sudden it stopped working today.
When I type 'adb devices' the phone comes up right away, but it shows offline.
I have tried reinstalling the drivers and Android SDK, but no luck. I've searched around and found some others with this issue, but haven't really found a fix that works for me.
Any idea why ADB would just stop working like that? I even performed a factory reset of the phone and put everything back to defaults.
Ok I almost pulled my hair out, but I found the problem.
For some reason, ADB does not work with the Samsung USB cable that came with the Captivate.
I switched to another USB cable and it works just fine.
Man, I really thought I was going crazy.
wimbet said:
For some reason, ADB does not work with the Samsung USB cable that came with the Captivate.
I switched to another USB cable and it works just fine.
Click to expand...
Click to collapse
What the hell is that about!? I wish all these companies would stop trying to break from standards by proprietizing common cables.
I can't get the drivers to work. Where did you get yours?
Ok I almost pulled my hair out, but I found the problem.
For some reason, ADB does not work with the Samsung USB cable that came with the Captivate.
I switched to another USB cable and it works just fine.
Man, I really thought I was going crazy.
Click to expand...
Click to collapse
Yeah I buy that, I couldn't even get the thing to try and connect at all with out switching usb connections on my computer.
stock cable works. I just rooted and ran into that problem. In order to get around it if you cant get a diff cable, make sure that b4 you connect your phone to your pc you turn off your internet so it doesnt auto dl the drivers. b4 u connect, dl the drivers for your phone from the root thread. Plug your phone into ur comp with the internet off and close any pop ups. Go to device manager look for the notification labled usb or captivateand right click and select update. Select search from file on disk or select file (something like that, i forget) and scroll and select the folder where you extracted the usb drivers. Make sure the checkbox that says search subfolders is checked and click next to install. two more drivers will pop up in device manager after u install the first one. Repeat the same procedure for both of them and then you should be able to use adb just fine to root.
Just wanted to further confirm that using a different microusb cable works! I keep reinstalling the drivers but it kept showing the device was offline. Then I tried my old Nokia N85 cable and it worked like charm! So weird how usb cables aren't made equally, unless Samsung designed the cable to prevent using adb?
I had this issue for a little while, but I installed the Samsung Kies software (which contains drivers) and uninstalled the ADB drivers I had originally downloaded. It's worked like a charm since then.
Go to SamsungApps.com and then use the canada site, as the software isn't really available in the US yet.
I have had no problems using the stock cable on my Laptop and work PC, both are Win 7 32bit. The same cannot be said for my my main home PC which is Win 7 64bit. Neither the stock cable nor an after market cable worked with ADB.
For the 32bit OSes I installed the Kies software and the usb device gets installed correctly. for the 64bit OS, I installed the Kies software but could get the phone to connect correctly. I then tried to install the 64bit drivers that are floating around the web. The 64 bit drivers worked enough to get the phone connected to the PC but when I tried to query "adb devices" the phone would always appear as offline. I've tried several things: install/uninstall drivers and software on the PC, restart the PC and Phone, change cables. Nothing seems to help on Win 7 64bit.
It seems to me that there might be a bug in the 64bit driver, though I have no proof of a bug.
I am going to keep playing with the 64bit OS until i figure it out or get so annoyed a that I just give up.
I'll be using my Win 7 32 bit laptop until I get the 64bit PC to work.
TimF said:
I have had no problems using the stock cable on my Laptop and work PC, both are Win 7 32bit. The same cannot be said for my my main home PC which is Win 7 64bit. Neither the stock cable nor an after market cable worked with ADB.
For the 32bit OSes I installed the Kies software and the usb device gets installed correctly. for the 64bit OS, I installed the Kies software but could get the phone to connect correctly. I then tried to install the 64bit drivers that are floating around the web. The 64 bit drivers worked enough to get the phone connected to the PC but when I tried to query "adb devices" the phone would always appear as offline. I've tried several things: install/uninstall drivers and software on the PC, restart the PC and Phone, change cables. Nothing seems to help on Win 7 64bit.
It seems to me that there might be a bug in the 64bit driver, though I have no proof of a bug.
I am going to keep playing with the 64bit OS until i figure it out or get so annoyed a that I just give up.
I'll be using my Win 7 32 bit laptop until I get the 64bit PC to work.
Click to expand...
Click to collapse
i've been able to install .apk's with my win7 64-bit ADB :O
all i did was install Samsung Kies.
i don't think i've ever had a problem...?
EDIT: i'm using the cable that came with it and no problems yet.
I'm running win 7 x64 and Kies did the trick for me. I haven't had a single issue connecting my phone since I did that.
Sent from my SAMSUNG-SGH-I897 using XDA App
Justa dding to the anecdotes.
I was having problems with the included cable using the front USB. It would show as Device Offline, also the charging wasn't very strong.
I switched to the onboard USB at the back of the case, and adb worked fine with the included cable.
Looks like I'll be picking up a couple extra USB cables so I won't have to continuously do the desk dive everytime I need to use it somewhere else.
1. I installed the kies drivers first and it would say offline when i checked the device through the cmd prompt.
2. I then installed the adb drivers and it then said the device was online.
3. i then rooted the phone and went on my way. i then tried it a second time and it said device offline.
4. nothing changed during this time except that i turned off debug mode, changed it to mass storage and plugged it back into the usb to transfer some files.
5. on returning to debug mode it no longer tells me the device is online. i have tried different USB ports as well.
6. i deleted the drivers, and reinstalled and it still says offline.
very frustrating.
wow. i forgot to try plugging it into another USB port. that worked. sorry about previous post.
I am running Windows 7 Home Premium 64bit on my laptop,
I installed the samsung 64bit drivers, it was an installer i found on the web, not the kies installer packaged driver one.
i changed my setting on my captivate to Mass Storage.
I mounted usb and everything works, by that I mean i was able to ADB like no tomorrow without any issues.
Then I made the mistake of installing Samsung Kies and that messed up my previous drivers and I wasnt able to ADB to my phone. I had to uninstall Samsung Kies and my phone still wasnt being found I still couldnt ADB.
my solution to fixing was restarted my phone and computer, without my phone connected to USB i re-installed the Samsung 64bit Driver Package, then hooked up my phone made sure Mass Storage was selected and Mounted USB and bam was able to ADB again.
hope this helps! also i have been doing videos helping people with issues with samsung's captivate on youtube, youtube.com/johnnyzappone if anyone wants to check em out, if anyone has any suggestions please let me know and id be happy to release a video!
I resolved my issues, I plugged the stock cable into one of the rear usb ports and the device is now available on my main PC Win 7 64 bit.
wimbet said:
Ok I almost pulled my hair out, but I found the problem.
For some reason, ADB does not work with the Samsung USB cable that came with the Captivate.
I switched to another USB cable and it works just fine.
Click to expand...
Click to collapse
Confirmed this made my device stop appearing as offline with adb.
How it is even possible that the cable prevents (only) adb access on the PC, I have no idea.
I have windows 7 and mac osx and I can use adb with both using the stock USB.
i have debugging active.
lol @ the samsung cable.
i've 2 indentic cables here, one doesn't work. plugged in the other one and this one works...
maby its just a strange issue on windows, next time try to pull out the cable and put in back in then connect your device again this should work.... :s
because earlier the cable just worked fine and now it doesn't.. so good luck xD
joelpt said:
Confirmed this made my device stop appearing as offline with adb.
How it is even possible that the cable prevents (only) adb access on the PC, I have no idea.
Click to expand...
Click to collapse
also can confirm PITA
Hi,
I have searched, I have trown, I have do many things but cant fix this one. I was up till 5 in the morning last time but nothing. The problem I am getting appeared when I changed the usual samsung cable (which I got in box) with Nokia one, since I lost the last one Samsungs. The cable and everything is fine because it works on my notebook and there I can do everything normally.
So whats the prob:
I somehow connect my phone to the computer via media player and I can do anything with files on my phone, I can copy them to my computer BUT I cant do it vice versa, I cant copy nothing to my phone. Its just saying discovering ... and it will stay like that. In mass storage (if I get him to there ) it will lag so I have to unplug and plug it again.
Mom has the same windows 7 as me.
I have a high feeling that this has something to do with my computer being used to cable used before and I would have to delete some file from my computer (phone was already formated) ...
Oh and I have used every single USB on my computer, which is I think around 10 usbs
Restarted the comp and the phone dozen of times, still nothing.
Debuging mode, nothing appeared ...
I tried connecting to samsung kies, it wont connect, it just says connecting to a device.
Guys if you help me, my phone and I will be gratefull forever
Update: I have formated my computer also, still the same!
Update2: I will send $10 to paypal to the one who helps me with this one!
I had a similar problem, i would first ensure, that the Device isn´t connected to a USB Hub, but directly into the Computer. Sometimes the front USB Panels acts like a Hub, so if its not a laptop try to plug it in the back of the computer.
You said, you already formated the device? How? If you can do this again, then make a wipe. Go into the Recovery Mode with the 3 Button Combination and select wipe. After reboot you should have a clean device.
Do you have a external memory card inside? If yes put it out.
Now connect your device to the computer, wait until all drivers are installed. If you get any problem right here, then go into Kies and on the left top Corner where it says Kies, select Driver recovery. It will automaticaly try to reinstall the drivers.
After that you should be getting a connection to Kies.
Tried, and other then loosing my massages and contacts I didnt achive nothing :S
Hello,
I know that there are countless other threads about this issue all over the Internet, but many of them are from a year ago and none of them have helped me yet.
I've installed every driver recommended from these threads, I've restarted my phone, my computer(s), tried a different cable, USB Debugging on and off, reformatted the internal SD card, and still no luck. Kies doesn't recognize my phone. It doesn't show up in device manager or as an extra drive.
Using TW Launcher. I plug it in, select Mass Storage, hit "Connect USB Storage." It says that USB storage is in use. Yet there is no activity on my PC to indicate as such.
I can't get my Captivate to connect to a computer.
It used to connect just fine up until I upgraded to Froyo.
Is my phone a hopeless case that needs replacing, or am I missing something along the way here? I'd love to root it or at least roll back to 2.1 somehow.
Thanks so much for looking and for any help.
Reboot into download and connect to computer, see if that works.
Sent from my SGH-I897 using XDA Premium App
manske90 said:
Hello,
I know that there are countless other threads about this issue all over the Internet, but many of them are from a year ago and none of them have helped me yet.
I've installed every driver recommended from these threads, I've restarted my phone, my computer(s), tried a different cable, USB Debugging on and off, reformatted the internal SD card, and still no luck. Kies doesn't recognize my phone. It doesn't show up in device manager or as an extra drive.
Using TW Launcher. I plug it in, select Mass Storage, hit "Connect USB Storage." It says that USB storage is in use. Yet there is no activity on my PC to indicate as such.
I can't get my Captivate to connect to a computer.
It used to connect just fine up until I upgraded to Froyo.
Is my phone a hopeless case that needs replacing, or am I missing something along the way here? I'd love to root it or at least roll back to 2.1 somehow.
Thanks so much for looking and for any help.
Click to expand...
Click to collapse
I had a similar problem and it was definitely a hardware problem. At first it was recognized but then it would only charge via the pc - multiple windows 7 computers would not recognize it. However, a few times it would start installing and then say "disconnected" or something like that. One of those times that I "jiggled" the connector on the phone, it started installing the driver and I didn't touch it and it finished and worked. I disconnected and reconnected and nothing again... I got another refurb and no problems at all.
Well I'll try a few more times. Just glad the Thrill is almost out and I can enjoy that one for 10 months before something better comes along
Thanks for the help
If anybody could help that would be great. I'm trying to return to stock and use LGNPST to flash a .tot file. However, I have discovered I cannot do anything with my phone on a pc. I've tried several different cords; to be honest I have no idea if I still have the original cord anymore. I have too many cords and not sure which phones they came with, however, it never mattered in the past, I originally rooted using a cord from a Samsung phone. Most cords the computer does not even detect something plugged in to USB, but one cord it says device not recognized. I've tried this on 2 different windows 7 machines and my apple, I've uninstalled and reinstalled on USB drivers manually and still no luck.
Only thing i've noticed is that when I use the one cord, the computer tries to reinstall drivers automatically but the phone reboots, computer says installation failed, then USB device shows at not recognized. However, as I said I've manually installed drivers from LG website. And I cleared all USB drivers and reinstalled them.
Any suggestions? Thanks for any help or suggestions.
arcane spade said:
If anybody could help that would be great. I'm trying to return to stock and use LGNPST to flash a .tot file. However, I have discovered I cannot do anything with my phone on a pc. I've tried several different cords; to be honest I have no idea if I still have the original cord anymore. I have too many cords and not sure which phones they came with, however, it never mattered in the past, I originally rooted using a cord from a Samsung phone. Most cords the computer does not even detect something plugged in to USB, but one cord it says device not recognized. I've tried this on 2 different windows 7 machines and my apple, I've uninstalled and reinstalled on USB drivers manually and still no luck.
Only thing i've noticed is that when I use the one cord, the computer tries to reinstall drivers automatically but the phone reboots, computer says installation failed, then USB device shows at not recognized. However, as I said I've manually installed drivers from LG website. And I cleared all USB drivers and reinstalled them.
Any suggestions? Thanks for any help or suggestions.
Click to expand...
Click to collapse
imho, I think it might be a windows thing. I have issues with windows 7, I can't get the pc to see the phone. I have win7 64 bit. But xp 32 bit on my wife's netbook works like a charm. I would suggest trying a different version of windows. And I can use my sammy usb cable for just about anything dealing with the revo except flashing a tot. The flash errors out at about 19% with any other cable besides the lg one.