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Damaged Digitizer or LCD Screen? Help please :(

Hi,
Last night I knocked a small table and my girlfriends phone and a remote for the TV fell off.
We noticed that her phone now has a ring of black dots on the screen, mostly visible with a white background (E.G websites) but also from the home screen and the like.
We think she's cancelled her phone insurance, as she's never had a payment out to the company.
Can anyone tell me if its a Digitizer (What is one of these? Is it just the touch screen sensitive part of the phone?) Or the actual LCD Screen itself?
If you click on the photo it will load a larger image
Thanks for any assistance, kinda annoyed about this and wondering if I can repair myself with the parts on ebay. Or does anyone know how much HTC Charge to repair similar? Either in $USD, £GBP or €Eur, I can convert and get a ball park figure.

Hi
First of all is the phone still in warranty? If so take it back to an HTC dealer they should repair it for you for free. TD2 screens are not very good and it's a common fault. ( i had to have mine repaired after just only 3 weeks! )
The TD2 screen is made out of 2 parts, The touch screen or the 'digitizer' as you call it and a normal LCD screen underneath. You need to establish which has gone faulty.
If the touch screen still operates normally i.e the screen does not lock up or freeze and allows you to navigate normally then its the lcd screen below. If the touch screen is faulty one good way of checking is to put a piece of tape over the damaged area and try to lift it up a little to see if the marks / dots disappear and functionality can temporarily be restored.
Its hard to tell from your picture which it is..... sorry
I'm not sure how much a replacement by a dealer would cost, but i'm sure you can replace either yourself. ebay is a good place to look
Hope this helps.

I've had a reply from HTC UK who said the following:
That looks like there are a bunch of very small cracks in the screen. the black stuff is likely the Liquid Crystal from inside the display that has leaked out. If the dots get larger then it would definitely seem that the screen has got some cracks in it.
if this is the case, the standard charge for replacing the LCD is around £180 as sadly it is all one complete unit on the diamond 2, so it is not just the LCD underneath that needs to be replaced, but the whole screen assembly including the touchscreen layer and the actual LCD.
I hope this information helps you to make up your mind.
best regards,
Pete W
HTC
Click to expand...
Click to collapse
Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d

Hi mate,
had the same problem...
the item you psetd from ebay is not the one you need to change.
you need a digitizer, not an lcd screen.
i got one from ebay (http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItemVersion&item=290376721935&view=all&tid=393718237019), it includes both the lcd and the digitizer, you can check ebay to find other auctions offering the digitizer only.
you can change the digitizer on your own if you don't mind loosing the waranty of your phone.
cheers

Hi,
I had already found this: http://cgi.ebay.co.uk/Touch-Screen-...UK_Mobiles_Accessories_RL?hash=item5882e7ef74
Will buy in a bit, funds are a bit short today.
The Touch Screen's functionality hasn't changed at all though, no sticking buttons or anything. So I suspect that its the LCD Screen thats damaged but will follow you're advise as you're going to have more experiance than me (and its the cheaper part to begin with!)

Scrap the above post.. my g/f has just told me that the dots on her phone are bigger/worse. Looks like its the LCD Screen afterall

i still believe it is not the LCD.
the digitizer is actually sitted on a glass, and the LCD is below that. it is very difficult to harm the LCD. i also though it was the LCD (at least i wasn't sure which was broken) so i ordered both of them.
if you disasseble the phone you will be sure if it is the LCD or not.
i vote for the digitizer
good luck, if you need any help, i'll be pleased to help you..

Just to update, A few days after I posted and got helpful advice on here.. she called me up to say the dots have disappeared, and they have still gone now a few days after.
She said she put it in the office where she works, under a printer paper tray, and the office was warm. Something has (maybe only temporarily) fixed it.

I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers

Well F**K me! just bought a second hand diamond 2 to replace my xperia...
...seemed to work great checking it out... went home with the phone in my pocket... and as soon as I turn it on the touch screen doesn't work
dissected the whole phone only to discover the digitizer is glued to the bezel!
I ordered this from Ebay, will update if I got it working with the brand new housing + digitizer: http://cgi.ebay.it/ws/eBayISAPI.dll?ViewItem&item=380166349182&ssPageName=STRK:MEWNX:IT
fingeres crossed

Please report back here on this thread if it works

fluke said:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Click to expand...
Click to collapse
Can any one help with this matter?

fluke said:
Can any one help with this matter?
Click to expand...
Click to collapse
If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.

jodeltje said:
If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.
Click to expand...
Click to collapse
Thanks for the reply as I said previously:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Click to expand...
Click to collapse
Also the LCD didn´t had any marks at all, but i´m going to buy the TS+LCD and replaced by parts first the lcd because it´s a lot easier to replace then if the problem persists the TS.
I will post the result later when i get the parts to replace.

Superman_1122 said:
I've had a reply from HTC UK who said the following:
Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d
Click to expand...
Click to collapse
Can anyone confirm the above link as being both Lcd and Digitizer? I'm sure it doesn't mention it in the listing but the picture looks like it's showing both connectors.

Most likely only the LCD that's my conclusion if you look at the sellers store.
But to be sure e-mail the seller and ask.
http://stores.shop.ebay.co.uk/Elect...QQ_sidZ195653022?_nkw=diamond+2&submit=Search

Soooooo, as I've already posted here, My digitizer was busted on the phone I just bought... what I didn't tell was that I ordered a digitizer, then checked if I could remove it easily...came to the conclusion that I couldn't... and ordered a digitizer+housing so I could easily fit it on.
the mail brought me the digitizer today, and while knowing a better solution was on it's way I couldn't resist and try if I could make it work.
Turns out it super easy to seperate the digitizer from the bezel using a hairdryer (softening the glue) and a knife:
Take your phone apart, just the 4 screws, click the plastic center off it. Remove the digitizer cable, the touchscreen cable and the speaker cable.
now you are able to remove the green plate which holds all chips and stuff.
underneath that is the screen, lift it up gently going under it from the gap the removal of volume buttons leaves, put it away safely.
Now remove the speaker, the buttons under the zoom bar, and the power button(don't forget the the power button, and rubbery thingy that falls out of the bottom, the hole needs to be at the bottom when putting it back in).
your phone should be completely empty by now... just the front and the digitize glued together.
make the front of the phone reaaaaaaaaaallllly hot, put the knive between the metal and the digitizer (I started at the part where the zoombar is) and gently push it between the two parts... (from the inside of the phone to the oudside). Now just keep the whole thing above the dryer to keep it warm and slowly slice your way around the phone (no secret wires are there that you can cut through).
I used some random glue I had lying around to glue the front back to the new digitizer... perfect!
so the screen is like new now
ps bought this digitizer: http://cgi.ebay.nl/Touch-Screen-Dig...wItemQQptZPDA_Accessories?hash=item45eed6effc

Thanks for that jodeltje.
It sounds exactly the same as when i replaced the digitizer on an Omnia. Really not as hard as one might imagine. Taking your time and being careful are the most important things.

Hey guys,
I came into same boat last night.
Dropped my T-Mobile MDA Compact V from 2.5ft table, Backwards (Not towards LCD) and now it has black dots on screen. I guess the LCD has pressed backwards by chip sets.
Here is a screenshot.
I think its LCD damaged but I don't have cash to replace nor device warranty.
Do you think the problem solves eventually? Coz once I had dropped sony mobile and it too had same issue but solved after many days.
Hopefully it solves.
BTW; does LCD affixed to Digitizer? by seeing service manual, it doesn't look like it is. And I afraid to get cheap hongkong LCD screens for about 30$ since they won't be true quality display. i.e blueish.
Thanks...
Best Regards

hello CRACING,
sorry about what happened to you...
from the picture i can say that you have a problem with the digitizer...
your LCD is ok.
i tend to have this problem over and over again the last 1,5 years... i replace the digitizer (or the glass on which the digitizer is attached to) every 3-4 months..
yes the ones you get from ebay are not that good quiality, but well it keeps the phone working...
if you need assistance on replacing the digitizer, i can help you, by providing pictures and istructions...
cheers

Do I need a whole new screen or just a digitizer?

So I dropped my Tilt today and there are several big cracks through the glass front. The phone works fine and I think the LCD screen is alright. I think the cracks are just in the glass part and the LCD is fine but I cant tell. One thing for sure is that the touch response is all messed up and I can't align it. I see digitizers on ebay for cheap. Is that the glass part that is cracked? Can I just get that or do I need a whole screen assembly?
Thanks

I tried to change digitizer but it is a mess you need to weld it to the display and it is not so easy (I'm not an electronic technician), additionally it comes sticked all around the display border so it is hard to clean the display boundary to stick the new digitizer and also it is hard to remove the old digitizer because it is to weak to remove it in one piece. For this reason, at least for my experience, I rather prefer to change the display and digitizer together so you don't have to fight with the removal, welding and sticking the new digitizer. Hope help you take decission.

Replacing broken screen/digitizer

Guys,
I broke my screen, the LCD is good but the digitizer doesn't work. Aparently, this phone works differently from olders phones in which you can replace only the digitizer, but not this one since are fused together.
My question are:
Where can I buy one that WILL work? (i bought one in ebay and was faulty)
Will any LG G2 screen fit the VS980 (D805, D802, etc)?
Any help will be appreciated.
thanks!

neondunker said:
Guys,
I broke my screen, the LCD is good but the digitizer doesn't work. Aparently, this phone works differently from olders phones in which you can replace only the digitizer, but not this one since are fused together.
My question are:
Where can I buy one that WILL work? (i bought one in ebay and was faulty)
Will any LG G2 screen fit the VS980 (D805, D802, etc)?
Any help will be appreciated.
thanks!
Click to expand...
Click to collapse
If you haven't already got one, you can get it at repairsuniverse - http://www.repairsuniverse.com/lg-g2-lcd-touch-screen-digitizer-replacement-black-verizon.html
The repair is a little delicate in that you have to completely disassemble the phone and pry the screen out. You don't need a proper heat gun, a hair dryer will work just fine. One problem to be aware of: the screen really needs to fit flush against things otherwise the proximity sensor (top left of screen) will think that something is near it all the time and will make the screen turn off and you'll struggle to get it on again. They supply you with double-sided tape and it sorta-kinda works if you're careful. Pro tip: don't do what I did and unseat the newly-installed screen without heating it - you'll damage the screen. Also, superglue seems to do bad things to the screen. I now have a fully functioning digitizer with a screen that looks like hell. YMMV.

I am also in the same boat, having dropped it this past weekend. LCD works, not digitizer.
Any thoughts on replacing just the digitizer/glass vs. getting the whole assembly with the LCD? Seems significantly more dificult, considering the heat gun/glue assembly and only about a $30 difference between the two methods based on ebay prices.

morphtcat said:
If you haven't already got one, you can get it at repairsuniverse - http://www.repairsuniverse.com/lg-g2-lcd-touch-screen-digitizer-replacement-black-verizon.html
The repair is a little delicate in that you have to completely disassemble the phone and pry the screen out. You don't need a proper heat gun, a hair dryer will work just fine. One problem to be aware of: the screen really needs to fit flush against things otherwise the proximity sensor (top left of screen) will think that something is near it all the time and will make the screen turn off and you'll struggle to get it on again. They supply you with double-sided tape and it sorta-kinda works if you're careful. Pro tip: don't do what I did and unseat the newly-installed screen without heating it - you'll damage the screen. Also, superglue seems to do bad things to the screen. I now have a fully functioning digitizer with a screen that looks like hell. YMMV.
Click to expand...
Click to collapse
Any suggestions on getting this LCD vs. one from ebay that is also pre-attached to the frame and comes with tools? They seem identical otherwise.

Hi,
I have some experience since I replaced twice mine lol xD
There're no good quality screens (they are all copies, no OEM screens) and all 3 that I got from 3 differentes vendors suffers from yellowish spot on the lower left corner (its not my phone that has an issue, one screen actually was a phone that I bought on ebay and had the screen replaced and still suffered from that) and others from misalignment. Here's a pic that I had to send to an ebay seller to prove them that their screens were ****:
http://i62.tinypic.com/15mn1w1.jpg
And got the money back at least.
The digitizer and the lcd are fused, so if you try with digitizer/glass and screen apart, you'll have to buy optical glue in order to fuse them, if not you'll end up with two things glued together that looks awful.
If you go with the whole assembly, its luck to have one that works, so you'll have to be patient and asume that you may receive an awful screen. Luckly, ebay protect you, so if you're not in a hurry you can test until you grab the working one.
Any question if I can help, just le met know.

Cracked screen

Well I finally did it. I busted the screen on my g flex. Its not bad. Just half a dozen tiny cracks. Can't feel them and can't see them with the screen on.
My question is had anyone replaced their screen yet?
And....
All I see on the web is LCD n digitizer together. I didn't damage the LCD. I only cracked the Digitizer / top layer of glass. Can I buy and /or replace just the digitizer only and not the LCD?

mattwheat said:
Well I finally did it. I busted the screen on my g flex. Its not bad. Just half a dozen tiny cracks. Can't feel them and can't see them with the screen on.
My question is had anyone replaced their screen yet?
And....
All I see on the web is LCD n digitizer together. I didn't damage the LCD. I only cracked the Digitizer / top layer of glass. Can I buy and /or replace just the digitizer only and not the LCD?
Click to expand...
Click to collapse
Only times I've seen the digitizers alone are iPhones and Samsung phones, but how on earth did you manage a crack on the flex? The angle would have to be perfect at the exact moment the planets aligned.

dongdong6968 said:
Only times I've seen the digitizers alone are iPhones and Samsung phones, but how on earth did you manage a crack on the flex? The angle would have to be perfect at the exact moment the planets aligned.
Click to expand...
Click to collapse
Had mine for 2 days and dropped it from 2 feet cracked my flex. Pretty bad too.
I replaced it shortly after. And no, they only come together.
Sent from my LG-H950 using XDA Free mobile app

I know I can't believe it broke too. I show off its durability by tossing it out in front of me on the ground. And in almost 2 years I haven't broken one yet.
That the main reason I haven't used my upgrade is I can't see buying a phone that can break when I thought I had one that wouldn't break. But looks like I'm gonna scoop up one of these. https://youtu.be/rPgPC9C3xwY
http://www.elephone.cc/elephone-p7000.html

mattwheat said:
Well I finally did it. I busted the screen on my g flex. Its not bad. Just half a dozen tiny cracks. Can't feel them and can't see them with the screen on.
My question is had anyone replaced their screen yet?
And....
All I see on the web is LCD n digitizer together. I didn't damage the LCD. I only cracked the Digitizer / top layer of glass. Can I buy and /or replace just the digitizer only and not the LCD?
Click to expand...
Click to collapse
If the touch panel or the touch screen is damaged, but the images on the phone displays as usual, the touch screen panel part is damaged.
Note: replacing only the touch screen is hard to achieve, because the touch screen is integrated into the LCD screen.

barriecary said:
If the touch panel or the touch screen is damaged, but the images on the phone displays as usual, the touch screen panel part is damaged.
Note: replacing only the touch screen is hard to achieve, because the touch screen is integrated into the LCD screen.
Click to expand...
Click to collapse
Correct. Digitizer can be purchased seperate for less than $20 but is EXTREMELY difficult to replace without also destroying the poled as they are indeed fused together. You could purchase just the screen and digitizer, you'll need a heat gun, guitar pick, a bonding agent and patience. I'd recommend getting the screen, digitizer and frame already assembled (it'll just be a few dollars more) and moving all of your internals on to it. All you'll need is a micro Phillips screwdriver. It's easier, quicker and a more long term solution, not to mention it'll put your Flex back in mint condition as it's an all new housing. Total invested will be less than $100 bucks including beer. Good luck should you decide to go through with it, it's surprisingly easy.
Source: I do micro electronic repair and have replaced screens on dozens of makes/ models including the LG Flex.

I'd just buy a replacement display-itizer assembly from eBay (~$70), pry it apart and gluge it to the frame with 3m ultra thin bonding tape.
Total cost of repair, including tools (screw drivers, tape, spludger) is under $90
I've been thinking of buying a replacement myself, just in case.
Plus, there's one I've found without the LG logo, looks much cleaner.

I've separated them before. And re assembled in the restroom with the shower on high heat to create steam. Keeps down the dust. But I believe @ $62 replacing the whole thing is the way to go.

hi there. where was the flex screen parts at for $62 ? thanks

Anyone feel like making a few bucks, I have one with some burn in and would pay someone to replace my screen on my LG G Flex. Not worth it maybe at todays prices, might just buy a new one? Thoughts?

degeiso said:
Anyone feel like making a few bucks, I have one with some burn in and would pay someone to replace my screen on my LG G Flex. Not worth it maybe at todays prices, might just buy a new one? Thoughts?
Click to expand...
Click to collapse
I wouldnt replace it just due to burn as it will just return. I dropped and busted mine a couple months ago and not replaced it yet lol.

mattwheat said:
Well I finally did it. I busted the screen on my g flex. Its not bad. Just half a dozen tiny cracks. Can't feel them and can't see them with the screen on.
My question is had anyone replaced their screen yet?
And....
All I see on the web is LCD n digitizer together. I didn't damage the LCD. I only cracked the Digitizer / top layer of glass. Can I buy and /or replace just the digitizer only and not the LCD?
Click to expand...
Click to collapse
yes I bought the lcd/digitizer/frame all together, its under 90 bucks, real easy to put together , sure you could get the individual parts cheaper but its too much fuss to put together.

TAB S2 9.7 with cracked glass but fully working screen/digitizer. Why,How

Hi everyone,
I have a relative with a TAB S2 9.7 that has a cracked screen. The user is quite disappointed with it since it wasn't dropped. She can't recall even hitting it against anything and wonders how it could have happened. The curious part is that she says the screen looked normal, but cracked when she put one of those pens with a soft rubber tip on it (she usually uses those to keep the screen free from smudges)
The screen has some spiderweb cracks centered in a point, so my theory is that perhaps she had it in a bag or something and pressure from a pointy item damaged it, slowly cracking util the light pressure from the pen made it obvious. It's always in a sleeve, but it's a fairly soft sleeve so maybe that was the case. The other possibility would me some sort of manufacturing defect making it crack, but I haven't heard of that before.
This is a person who doesn't have much money and tool really good care of the Tab, I've seen her handle the thing as if it was a precious item given the effort it took to buy it so I feel really bad about it. It's that look of disappointment of the kid who just dropped his icecream ball and cannot afford another.
The OLED panel seems to work perfectly, touch sensitivity is normal, etc. Seems to be just the thin top glass layer. I found the part for around 22 Eur, but installing seems complex. I'm sure I can't pull it off.
Anyone has any suggestions on how to have it fixed? Also, on how it could have happened without drops or obvious impacts? I was thinking about getting an S2 for myself now that prices are finally going down, but If I can't figure it out, perhaps I'll offer her a new one when I can... sigh...
Thanks

I'd just send it for repair especially if it still has warranty.
Even if it's not under warranty it may not be as expensive as you would think to repair.
Very little chance of repairing this successfully yourself unless you buy the whole lcd/touchscreen as a unit which would probably cost as much as getting it repaired.

ashyx said:
I'd just send it for repair especially if it still has warranty.
Even if it's not under warranty it may not be as expensive as you would think to repair.
Very little chance of repairing this successfully yourself unless you by the whole lcd/touchscreen as a unit which would probably cost as much as getting it repaired.
Click to expand...
Click to collapse
In fact, you have to have a special "heat box" to soften the glue just to get the back off. That's why the first thing I did with mine was to get a GOOD screen protector. One costing over $20. NOT a cheap "film" protector. Depending upon how bad the glass is cracked, putting a good screen protector on even now, to keep the cracks from spreading, might make the tablet serviceable.
I've changed the glass digitizer on several tablet but wouldn't even attempt to on an S2.

lewmur said:
Depending upon how bad the glass is cracked, putting a good screen protector on even now, to keep the cracks from spreading, might make the tablet serviceable.
I've changed the glass digitizer on several tablet but wouldn't even attempt to on an S2.
Click to expand...
Click to collapse
Agreed, if it's still usable put a screen protector on it.
It's what I did for my 3 year Olds tablet which he has a habit of testing newton's law of gravity with.

Definitely go for repair. My S2 screen cracked when it was propped up by its case and fell back onto the kitchen worktop, so not even dropped. I suspect it wasn't their fault at all and a screen protector would have done nothing whatsoever to prevent it.