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Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???
Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Click to expand...
Click to collapse
You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.
Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.
Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.
Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.
This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!
Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Click to expand...
Click to collapse
Updated client was published on last friday.
I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.
Hi, I had problems with the kies from day one-
at first for few days it's just showed me connection window,
after that, I succeed to connect one time (didn't change nothing) and it came back to the same condition.
Then, after reinstell kies and the drivers the auto-reset problem started
I found a weird file in skyfire(browser) folder, deleted him and the auto-reset stopped but not solved.
Now, when I connect the device to kies i get messege "device not supported by kies" while the phone shows "connected" with the usb picture.
I'm using windows xp home edition, kies version 1.5.1.10074_2,
firmware 2.1-update1, baseband version I9000xxjf3.
Please, if someone know how to fix it I will be thankful.
iv got the same problem.. my phone connects to the main window in Kies.. and i can use all those things from main screen beside the APPS.. when i click on Apps icon.. it loads the apps and i get that message your phone is not suported.. bla bla.. and in that list of phones are only 2 types of phone.. those Wave type.. ? any answers?
btw im from Romania.. i do think cuz is not officialy suported or updated for my country? could that be the reason.. im looking for an answer aswell.. pls help!!
Kies can be very awkward to use
If you are using any other Home screen launcher other than TW Launcher - that can cause problems. Switch back to TW while you transfer things.
Also check to see if you are running the latest version of Kies
Apparently Odin is a better program to connect your pc to your phone but i haven't tried it yet so can't comment.
valy31 said:
iv got the same problem.. my phone connects to the main window in Kies.. and i can use all those things from main screen beside the APPS.. when i click on Apps icon.. it loads the apps and i get that message your phone is not suported.. bla bla.. and in that list of phones are only 2 types of phone.. those Wave type.. ? any answers?
btw im from Romania.. i do think cuz is not officialy suported or updated for my country? could that be the reason.. im looking for an answer aswell.. pls help!!
Click to expand...
Click to collapse
Kies doesn´t support Android Apps for now, only Bada OS (Wave) and i guess Symbian too. That is why you cannot choose any of the apps in the list from Kies and the SGS won´t show up to select.
The only Samsung Apps you can download are in the Samsung Apps App preinstalled on the Phone. There you get Asphalt and some other stuff for free.
I manage to connect my galaxy with kies every time when i umount sd card trough settings. After that kies recognized my phone. But i have other issue. After my sd card is unmounted then for example i can transfer videos only to internal memory and when i mount sd card again and when i want to transfer that video from internal to sd card using file manager app it just video doesn't play. What that could be? So video is payable when it is on internal memory, but when i move that video on sd card using file manager app on the phone i always get massage 'u can not play that video'. Please help?
Hi. I was abe to update my tab with gb. However, in using 3G, i cant access the market. I always receive a 'network error' message. Any idea what to do? Thanks.
Try accessing it through wifi. Only market is not working?
Sent from my GT-P1000 using XDA Premium App
smahmood143 said:
Try accessing it through wifi. Only market is not working?
Sent from my GT-P1000 using XDA Premium App
Click to expand...
Click to collapse
The market is ok on wifi. In 3G, i can browse the net, but not the market. It always gives me the network error. Any idea why?
I get the same exact thing -- It looks like the 3g is actually disabled when the android market is open. The 3g logo actually disappears from the task bar when the market is open. I have to go in and kill the market in the task manager to get the 3g working again. It is really annoying. I am on AT&T if that matters.
The AT&T tech rep I spoke to told me that I would have to call Samsung. (I'm having the same problem with my Galaxy Tab).
i finally got my market working in gingerbread thru 3G! thanks to noxxious for the great help!
try this procedure:
1. backup your data and apps, and your network's apn settings
2. get the sec_csc JQ1.zip from this thread: http://forum.xda-developers.com/showthread.php?p=13936755#post13936755 (post no. 47) and unzip it.
3. overwrite the csc folder in /system with the csc folder you got from step 3 (use root explorer)
4. using your dialpad, enter *#272*your_tab_IMEI#.
5. select "XTC" and press "install" (XTC is the international sales code that works on any country).
6. step 5 will wipe your data. if it fails, then switch off your tab and go to recovery mode (press the "on" key and volume up key at the same time).
7. select "wipe data".
8. when your tab restarts, it will propmt you again for setup (your sim card should be in the tab). when you're asked to connect to packet data, click the checkbox next to it. after setup, when i checked the settings\mobile network\apn settings, the tab automatically created the apn settings for me (if not, then manually create apn settings). switch on 3G and access the market!
it worked for me! hope it works for you, too!
This is GREAT ! I had the same problem before and now it"s fixed !
THANKS to noxxious and to vince_junior ! ! !
Market Update
Does the above solution work even after the update to the Android Market is applied? Obviously, wiping the tab will return it to the default apps, including Market.
I can go in to the "App" manager and uninstall the Market update and then it works on 3g but as soon as the update reinstalls (automatically), then the 3g is disabled again.
Thanks
Strange. I have the stock gingerbread but i don'have that problem over 3G. Vodafone in my country have 2 diffrent data plan, "Mobile Internet" where i have no problem with anything, and "Internet on Mobile" where i can browse over the web, but i can't receive calls from Viber or Tango. Those 2 apps work great on " Mobile Internet", so maybe is your data plan who make that things. I have tryed right now on Mobile Internet to open and browsing the Market and is work like a charm.
Sent from my GT-P1000 using XDA App
Dennywayne said:
Does the above solution work even after the update to the Android Market is applied? Obviously, wiping the tab will return it to the default apps, including Market.
I can go in to the "App" manager and uninstall the Market update and then it works on 3g but as soon as the update reinstalls (automatically), then the 3g is disabled again.
Thanks
Click to expand...
Click to collapse
the sec_csc file in the above post is for philippine carrier networks only. though you could do something similar with a sec_csc for your carrier networks.
Is there any other fix for this? I don't really want to start from scratch on my Glaxy tablet.
US based--at&t carrier.
same problem here. just flashed to overcome hermes and the market does not work on 3g. us att tab. im not really exited about reloading everything- i just finished. perhaps there is another solution?
i have an SGT-P1000N and flashed GB and now my dial-er does not work i am on US T-mobile, i was able to check my voice mail after i did the update, now it goes back to home screen when i hit the call button. any help. or or help going back to Froyo. Thank you
Karl
vince_junior said:
i finally got my market working in gingerbread thru 3G! thanks to noxxious for the great help!
try this procedure:
1. backup your data and apps, and your network's apn settings
2. get the sec_csc JQ1.zip from this thread: http://forum.xda-developers.com/showthread.php?p=13936755#post13936755 (post no. 47) and unzip it.
3. overwrite the csc folder in /system with the csc folder you got from step 3 (use root explorer)
4. using your dialpad, enter *#272*your_tab_IMEI#.
5. select "XTC" and press "install" (XTC is the international sales code that works on any country).
6. step 5 will wipe your data. if it fails, then switch off your tab and go to recovery mode (press the "on" key and volume up key at the same time).
7. select "wipe data".
8. when your tab restarts, it will propmt you again for setup (your sim card should be in the tab). when you're asked to connect to packet data, click the checkbox next to it. after setup, when i checked the settings\mobile network\apn settings, the tab automatically created the apn settings for me (if not, then manually create apn settings). switch on 3G and access the market!
it worked for me! hope it works for you, too!
Click to expand...
Click to collapse
I tried to replace the csc folder using the root explorer but i couldnt its says that the process succeeded but the folder stays the same, any help will be appreaciated
had the same problem... followed vince_junior post now everythings working... thx
3g wont connect on ATT galaxy tab running overcome v4.0
hi-- thanks for reading... i have a galaxy tab GT-P1000 on ATT 3G and wifi.
i am running the overcome 7 series v 4.0 ROM... the kernel is 2.6.35.7.
my problem is that the 3G service is spotty at best. i can do everything with WIFI but the 3G only connects intermittently. Does anyone have any research or answers for this.
thanks in advance.
My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!
try disabling USB debugging.
jackjaack said:
My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!
Click to expand...
Click to collapse
Install Kies and latest updates of Kies.
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
Click to expand...
Click to collapse
Did you have phone plugged in while installing Kies?
Also, right click My Computer. Properties. Device Manager. Do you see missing drivers flagged? If Kies is installed maybe try manually pointing that driver to Kies folder to see if it finds a driver.
Try rebooting PC with phone connected? I had similar issue with another phone.
Thanks a lot. But it still doesn't work. I downloaded CDC_serial and installed it but it still won't work. Help!
Sometimes it says "MTP" not working and sometimes "bluetooth periperal" not working. And sometimes it works, but the files inside are empty. It worked before. And one day it just stopped working. Is it because of applications I downloaded?
Thanks guys.
Uninstall Kies and the drivers you installed and try re-installing them. The title is misleading. Your USB is indeed working, just that the PC is not detecting the same. are you on GB or ICS?
jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
Click to expand...
Click to collapse
I don't quite understand, when you want to transfer something TO these folders, why do you care if they are empty NOW ?
It not solution
File expert would be better option than bluetooth. transfers over network.Just tempory fix till you get it sorted.
really sorry for the misleading title. Yes, the USB is working but the files are empty. When I use paste songs into my Music folder, they won't allow me. I tried using Kies, and the same thing. It says "Copying Item" forever. The Music folder of my phone shown in the computer is empty, but the songs are actually in my phone. They're playable.
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!
jackjaack said:
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!
Click to expand...
Click to collapse
Those of us running early ICS Roms have the same problem, USB/PC connectivity disabled. Downloading Droid Explorer was more than satisfactory workaround for me.
You install it on your PC, start it, connect your phone to PC, and DE immediately sees all your partitions, and allows you to shuttle files from PC to your phone and back.
This program is free, BTW.
I'm still using GB but I heard that this phone can be upgraded to ICS in.. i dont know when. Haven't heard the news yet. Is Droid Explorer available for GB? If I can find an alternative route to transfer files easy like copy and paste, that will be fine. But still.. it bugs me that I can't seem to fix this USB problem.
I just downloaded droid explorer. And when I go in, there are 0 files in there. "phone icon" > phone's name > 0 objects. lol. I have no idea what is wrong with the phone.
Was thinking of just buying a SD card.
Will factory data reset solve this problem?
I have exactly the same problem with my Galaxy Note. Nothing seems to help and I'm really pissed off One evening I checked for software updates and it found one. It was about 72 mb and it took quite a while to install. And I think that was the day when my USB stopped responding.
I just got the Prime R1 HD 16gb today and did TWRP and root. The only issue I've had is for some reason if I move a file onto the phone from my PC with a USB cable, it wont show up. E.G. If I move a file to my downloads folder, it wont be there, but if I download the same file through the phone from the internet it works. I can still see the files I've moved onto the phone from the PC if I use a file explorer, but it wont let me do anything with them. I tried going into the TWRP menu and switched the system off of read only thinking that may help, but it seems to have not done a thing. Complete beginner when it comes to this kind of thing if it isn't obvious. Any ideas?
Egocentred said:
I just got the Prime R1 HD 16gb today and did TWRP and root. The only issue I've had is for some reason if I move a file onto the phone from my PC with a USB cable, it wont show up. E.G. If I move a file to my downloads folder, it wont be there, but if I download the same file through the phone from the internet it works. I can still see the files I've moved onto the phone from the PC if I use a file explorer, but it wont let me do anything with them. I tried going into the TWRP menu and switched the system off of read only thinking that may help, but it seems to have not done a thing. Complete beginner when it comes to this kind of thing if it isn't obvious. Any ideas?
Click to expand...
Click to collapse
That sounds familiar to the mtp "bug" Android has had for years.
The media storage database does not update when files are added from mtp.
Some work around that are listed are to use USB transfer instead. (Not used that one before)
Disconnect usb cable clear the data if the media storage app and force close it, then reconnect usb is should rescan the media and rebuild database.
Or just a reboot(I have done this and it usually works)