Well, I'm baffled.
Last night I looked down to see my Bionic bootlooping. I let it do its thing and after a few reboots it stopped. Whatever, it's android, it's buggy.
Then when I picked it up, I realized it wasn't even on anymore. I tried to turn it on, nothing. So, I pulled the battery for a minute, popped it back on, and... still nothing.
Long story short, I ended up going to Verizon, trying different batteries, chargers, etc, and I can't get an inch of life out of the phone.
I can see a white LED light up when the phone is connected via the stock USB cable. No other cable will do it, and the wall charger won't do it. I don't know if this really indicates anything or not...
Is there anything else I can even try? It won't even boot into recovery - I never see the red M at all, the screen doesn't so much as even flicker. Unfortunately I bought the phone second hand from an iPhone 4S switcher, so there's nothing I can do to get a warranty replacement.
It's back to my original Droid for now...
I had the same problem Sunday night. Called tech support and they overnight-ed a replacement.
Try holding Volume down + power from the off state for a few seconds then letting go.
Or try Both Volume buttons + Power.
If those do nothing, it sounds like you have a very expensive paperweight. You need a replacement, sorry.
Whatever you do, DO NOT send the phone into Verizon!
Make up some excuse like you lost it or someone stole it or something.
Had my first Bionic do this I said I lost it claimed on my insurance but new one acts up also usually when it's overheating got my old one to fastboot did a complete restore to stock tested it by steaming netflix that lasted for about half an hour now it's just a paper weight!
Sent from my DROID BIONIC using XDA App
Would Motorola honor the 1 year warranty?
cryptiq said:
Would Motorola honor the 1 year warranty?
Click to expand...
Click to collapse
If it covers your excuse, yeah.
Tivo7 said:
If it covers your excuse, yeah.
Click to expand...
Click to collapse
Based on what details we have from the OP, it doesn't sound like he did anything to damage or modify the phone. So if the phone is stock he should be able to get help from Moto I presume?
what i did was
i had the verizon rep patch me straight through to insurion and got my o.g droid replaced.
I tried to get into recovery with no luck.
Unfortunately I'm not the original owner, so I can't send a receipt or anything Motorola's way. I do have the original box, though, and the original owner had it all of three days...
My phone was rooted to freeze some bloatware, but still on the stock ROM. It was running that way for weeks, so there's no way that would have caused it. I've never seen a phone just... completely keel over before. I'm half tempted to just use my original droid for 2-3 weeks and grab the nexus when it comes out.
If you haven't messed with any system files and you're completely stock, you can take the phone in for repair.
It's rooted, but there's no way for them to tell if it won't boot.
Motorola's live chat rep offered to let me send it in for RMA repair. The fine print says, though, that the repair stops being free the second they see anything that voids the warranty. My assumption is that they'll never be able to tell it's rooted because they will need to just send a refurb if it's shorted out, but should I bother risking it?
c0LdFire said:
I tried to get into recovery with no luck.
Unfortunately I'm not the original owner, so I can't send a receipt or anything Motorola's way. I do have the original box, though, and the original owner had it all of three days...
My phone was rooted to freeze some bloatware, but still on the stock ROM. It was running that way for weeks, so there's no way that would have caused it. I've never seen a phone just... completely keel over before. I'm half tempted to just use my original droid for 2-3 weeks and grab the nexus when it comes out.
Click to expand...
Click to collapse
Did you try calling Moto? It would be one thing if the phone has been in the market for say 16 months and then the 1 year warranty period would come into question, but in this case the phone hasn't been out for more 3 months so it should be covered. I could see where they would require a receipt to make sure it was purchased from an authorized reseller vs. a grey market seller, but it's worth a shot to give them a call.
Any chance you can get in touch with the person that sold you the phone?
Same thing happened to me...
Was tethering my bionic to PC for web access when it died. It was really hot so I thought it was some sort of safety measure to keep the processor from frying and I tried all of the stuff lots of you proposed in addition to letting my phone lie on a heat sink to relieve some of that heat.
I know you mentioned that you took it to a store and tried all sorts of chargers, but did you try leaving it plugged in to a wall/car charger for a while? That's what did it for me after leaving the batteries out of the unit overnight (I don't think that part is necessary... I was just fed up messing with it and went to sleep hoping it would be magically fixed by some house gnomes) - after plugging the batteries back in that morning and having it still not work, I switch to a car charger (which is rated 1a - higher than the included 850ma charger) and on in the middle of a trip to the Verizon store it simply turned on displaying 5% power on battery.
Odd thing is, before it was tethered the last night, it was at 100% power. So either somehow phone got shorted and drained the battery really fast, or the bionic simply eats so much power with that LTE that even when being supplied power from the PC, it still drains the battery. And from reading some of the other stuff online after googling "white light droid on," it seems that white light indicator is some sort of charge indicator and that the OS won't show if the battery is less than 5%.
hanafubuku said:
Was tethering my bionic to PC for web access when it died. It was really hot so I thought it was some sort of safety measure to keep the processor from frying and I tried all of the stuff lots of you proposed in addition to letting my phone lie on a heat sink to relieve some of that heat.
I know you mentioned that you took it to a store and tried all sorts of chargers, but did you try leaving it plugged in to a wall/car charger for a while? That's what did it for me after leaving the batteries out of the unit overnight (I don't think that part is necessary... I was just fed up messing with it and went to sleep hoping it would be magically fixed by some house gnomes) - after plugging the batteries back in that morning and having it still not work, I switch to a car charger (which is rated 1a - higher than the included 850ma charger) and on in the middle of a trip to the Verizon store it simply turned on displaying 5% power on battery.
Odd thing is, before it was tethered the last night, it was at 100% power. So either somehow phone got shorted and drained the battery really fast, or the bionic simply eats so much power with that LTE that even when being supplied power from the PC, it still drains the battery. And from reading some of the other stuff online after googling "white light droid on," it seems that white light indicator is some sort of charge indicator and that the OS won't show if the battery is less than 5%.
Click to expand...
Click to collapse
Yeah your computer USB port does not provide enough power to compensate for the draw you will get off LTE. Your phone will eat much more juice than you are giving it. Leaving the battery out allows the phone to fully discharge any built up charges (ever had this with a laptop? Looks like a bad motherboard but you pull out the battery ans hold the power button down to drain the capacitors and then reinstall the battery and instant boot.) Same thing happening here would be my guess.
Leave the battery out overnight or hold the power button down for about 30 seconds. Put the battery back in and let it charge for awhile. Profit?
Sent from my DROID BIONIC using XDA App
Related
Noobie addicted to flashing. The headline says it all. After about 5 -6 different flashes (mostly different ROMs), it wont turn on. And instead of the yellow light that shows when charging, it's a red one, and pushing the power button does nothing. PLEASE HELP!!
Ditto.... And I haven't had time to do any flashing (plenty of time for streaking, tho). lol. When did yours have this problem? Mine just happened last night. I have babied this one like there is no tomorrow, so there's no reason for it to just quit.
FWIW, mine happened the first night I owned it when it was completely standard (ie no flashing at all). All I did was plug it in to the charger. When I woke up the next morning it was as you described. The store reps tried every combination of new charger, new battery and new SIM card with my phone but in the end they gave me a new phone.
This is bizarre - the same thing happening to all of us on the same night?!?
I woke up late this morning because my phone alarm didn't go off. Upon inspection, I realized that it hadn't charged and was completely dead even though it was plugged in all night.
Now plugging it into the wall or into a USB port results in a red light, no charging. I can't even turn it on although it's directly connected to power.
I've flashed several ROMs, but I've been running Dutty's 7B since it was released two weeks ago or so - I doubt that's a factor.
Help? Anyone?
Ummm, ok this is really fawkin freaky...add me to the list. Running dualtouch 1.1. Hung up the phone, went back to it an hour later...dead as a doornail. Wouldnt charge, got the red LED. Luckily I'd only owned it for 27 days, so I returned it to my local AT&T store and got a new one....too many people on the same night for this to be an isolated incident...same as other users, babied it like, well, an overpriced cellphone . Methinks there is something afoot!!!
Deleted by author
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
But my battery is fully charged...
tyeo098 said:
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
Click to expand...
Click to collapse
Sorry to tell... but when this happening you need a repair. I got this problem 2 times with my Wizard. It's a hardware problem.
I did all the tricks you can mention but at the end it needed a repair.
I had some luck after the second time i got a compleet new MOB from T-Mobile SHOP Sales-Manager (Utrecht).
It sounds like the problem is with the Kaizer... so far everything overhere is OK.
I use only the org. loader and USB-port on my computer. Don't use a other loader than that !!!!
Just wanted to add my name to this list...
I've had my Tilt about 2 days. I haven't flashed it, but I have run several cabs on it...I didn't have it on charger when I went to bed, when I woke up, it was off. The only thing I did different than the rest of you was I tried to turn it on before I put it on the charger and it came back on saying that the battery was critically low or whatever, so then I stuck it on the charger and it seems to be ok now.
I could see it being a hardware issue, just seems weird that so many people had it on the same night, and under such different circumstances.
Also, first post...this site is great and you are all smarter than I ever hope to be
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
rzanology said:
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
Click to expand...
Click to collapse
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
lesevich said:
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
Click to expand...
Click to collapse
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
rzanology said:
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
Click to expand...
Click to collapse
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
drokkon said:
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
Click to expand...
Click to collapse
key word desperate!! lol anything works when you're desperate...give it a try. if not then we'll move on to hard resetting and see where that leaves us.
This same thing happened to me a week ago. I hope you guys have your phones on contract from AT&T, because I took mine back to the store after 2 months of use (took great care of it, no drops etc.) and they put me in contact with customer support.
Great experience with support - they will ask you to take battery out, examine the battery contacts, ask if it was dropped or put in water, ask if you tried another battery and finally ask about hard reseting. Since the device doesn't even power on in this case, hard reset isn't an option.
The tech rep imediately told me it sounded like a hardware problem and shipped me a new phone overnight. They send you a reconditioned phone (it looks brand new) without a battery or stylus or back cover. You use your old battery, cover and stylus and send back your brick with the enclosed shipping label. As long as it gets back to them in 14 days and is deemed by them not to have been dropped or damaged, you don't get charged for the replacement device. Worked like a charm for me...but we'll see in a few months time if this same problem crops up again. Fingers crossed...
P.S. They will initially quote you $12 to upgrade to overnight shipping, but make sure to tell them that the phone is for business use and you need it quickly and they should upgrade the shipping for free. Worked for me!
By the way - I never flashed a different ROM on the original phone. (Stock AT&T ROM but soft reset before bloatware intallation) So don't think it has anything to do with flashing too many or the wrong ROM!
Red light.......
I called HTC and they said something got smoked inside.......I called warrenty dept. and they shipped me a replacement.......I think this is weird too.....oh well such as life.......
Did you have to ship the smoked one back?
Kind of a dumb question yes, but if no, poke around inside to see if you cant get it working again.
happened to me too. i'm pretty sure its a hardware issue.
This happened to me as well. I'm glad there is a thread to address the problem!
The one thing I noticed that is different about this new kaiser I have is that the battery is made by DynaPack, the battery in the kaiser that has this issues was a Samsung battery.
May this be the culprit?
I think I just figured out how to fix it!!!!!!! I was tinkering around and got my red light brick to turn on!!!! I'm not sure exactly what fixed it so here's everything I did-
1. Removed the storage & sim cards.
2. Took off the backplate.
3. Removed the battery.
4. Bent these 2 pins up a little bit:
5. Put the battery in at an angle, so that the power leads were connected, but the metal shielding plate on the back of the battery was not touching:
6. Hit the power button (with the battery still "halfway" installed) Bam, green light of life.
Somebody please confirm this. Meanwhile I'll be copywriting this process so anyone who performs it owes me 10 bucks
So my replacement Tilt isn't working either, so they're overnighting me a third one. In the meantime, I haven't sent back my original (RLoDed) Tilt, so I thought I'd play around with some of your theories.
skuzz said:
Another thought I had. After the tilt goes into red brick death mode, has anyone tried plugging it into power, battery installed, and then holding down power+camera(all the way) and then pushing in the reset button on the bottom? This may trigger it to go into flash mode - although I kinda doubt it'll work. Worth a shot! Might be able to reflash it back to life! Holding down power and camera while it boots is how you manually force it to get in the Red/Green/Blue firmware flash mode. If it let us do that much when the device bricked we might have a snowball's chance in hell of getting them working. I didn't think of trying it before I returned mine tho. D'oh!
Click to expand...
Click to collapse
I didn't know what to try besides installing the battery and SIM card and trying to push down the power, camera, and stylus buttons (I knew I was doing it correctly, because I had to use this to return my second Tilt to factory specs). No response whatsoever! This thing is deader than a doornail. Except for the red LED, of course... that works REALLY well whenever it's plugged in.
sWuRv said:
I think I just figured out how to fix it!!!!!!! I was tinkering around and got my red light brick to turn on!!!! I'm not sure exactly what fixed it so here's everything I did-
1. Removed the storage & sim cards.
2. Took off the backplate.
3. Removed the battery.
4. Bent these 2 pins up a little bit:
5. Put the battery in at an angle, so that the power leads were connected, but the metal shielding plate on the back of the battery was not touching:
6. Hit the power button (with the battery still "halfway" installed) Bam, green light of life.
Somebody please confirm this. Meanwhile I'll be copywriting this process so anyone who performs it owes me 10 bucks
Click to expand...
Click to collapse
I appreciate your enthusiasm, but the only thing I can confirm is that this did NOT work on my RLoDed Tilt. Tried it several times in various ways. I think you just seriously lucked out!
As such, I'd also have to vote against stickying this... for now.
Best of luck, all... if not actually in fixing your RLoDed Tilts, then definitely in avoiding the $500 service fee if AT&T discovers we voided our warranties.
alright i will confirm this too....my phone was truely RLOD..... i did the same thing that these guys did just jammin the battery in and out and it "jump started the phone"
exact process used
Moto Razr charger
hold down power button
"bounce" battery on and off the contacts for the battery a good 100 times or so
green light apeared after the red light started to flicker a little bit..... tis as if you were giving the phone CPR or something
im not going to call this a fix all i know is that the phone was RLOD and now it is working....battery is at 54% right now and i will post back in a bit to see if it has risen at all....
no smell arising from device
running origional rom but have had other roms on there (alex's)
hard SPL still installed on device
SPB phone suite is the last software that was installed on the device
reg tweaks installed as well, the usual ones no sms, hsdpa enabled blah blah blah
that is about all i can provide....the unit was on the computer overnight charging....when i woke up it was RLOD....and i was sad....i did have the ATT store replace the battery for me as well dunno if that had anything to do with the issue...
in the time that it has taken me to write this the battery is now at 55% so it is charging.....on wall charger with MOTO razr charger
ok lets take a little closer look at what happened within the past little bit....
after gettin the device all up and running it was behaving very oddly.... it would go through multiple attempts to connect to the data network for various reasons....after showing that it was at 55% on the charger it went back down to 54%... i pulled it off the charger and took it into the other room to do something......within 10 min it was down to 46%....now having a data connection my blackberry connect should have a valid network connection....but it did not... not sure why...
the best that i can conclude is that it was trying to connect to so many things all at the same time that it exhausted its self that fast....
so the question is how many people out there that have RLOD are running the BB connect software on there devices and have made REG edits to the data connection time outs and the HSDPA mod availability
editing those settings together may confuse the device and make it think that it has to connect to too many things at one time....
just another thought process that i thought that i would throw out there...
here are some things on the my device that would use the DATA connection and automatically initiate the connection on the device rather than you opening a program forcing it to connect such as Internet explorer
GPS update
HTC home weather tab
SPB weather tab
Blackberry connect
SPB insight....RSS Reader
text messages going in and out....my phone sees quite a few of those
Edit/Delete Message
There have been a few other people who have now fixed their RLOD's. Confirmed it was done by messing about with the battery. If you have revived yours, please post your method in here so we can compare them and eventually pinpoint the fix. Thanks.
i had the same prob..took out the batterly wiped the four contact points on the phone (might of pushed them down or up) and put battery back in and worked..
I believe sWuRv was onto something. My Tilt had the RLOD today. I tried everything, even what he suggested above to no avail. So I called warranty and got my replacement on it's way, express shipping waved and all. So I decided to everything I could think of to try and get the thing back on so I might be able to back up my data again.
I started fooling with the battery, like sWuRv suggested but I moved it all around at 45 degrees or so pushing the power on button. I noticed while it was plugged to the USB with red light on that every now and then the red light would flash when I moved the battery so the contacts moved (while holding the battery at that 45 degrees). I started getting the light to go yellow but it would not stay. So I unplugged from the USB and kept trying it while pushing the power button. It eventually started and I was able to back up to my SD card. One thing I can tell you is that this process caused the phone to get hot and smell like electronics burning a little. There is definitely a power problem inside.
I have no idea how or why this worked but it did. I think I will still take the replacement even though I have to figure out how to swap my fancy invisible armor clear protector skin.
I'll try and update on whether this phone dies again or what until I get the new one.
rlod
I tried messing with the battery in a variety of ways for 30 minutes with no sucess. RLOD stayed solid.
RLOD
Holy shoot............After bouncing my battery up and down about 40 times my phone came to life!!!!!!!!!!!!!!!
Reseating the battery and/or sim/storage cards is hardly a revolutionary procedure. Its Cellphone 101.
you guys are LIFE SAVERS. I have been on this forum for about a month now and I finally found a reason to post. I haven't posted because I always find my answers. I just wanted to thank everyone, as I have been on the phone with Amazon.com (where i got my tilt), went into an AT&T store and was on the phone with HTC tech support ALL day trying to resolve my red light issue. Unbelievable that all I needed to do was give it some "battery CPR":
UGHHHH. Well i found reason to make post #2. The fix lasted less than 5 minutes.
this did not work for me
These stories remind me off all the bad batteries/no powerup of my Motorola Q and those of others. My mother is on her 4th Q and I know its the battery, but the store just swaps out the whole phone. I've seen batteries last as little at 2 weeks, especially if let run down to empty at any point.
My questions are, is this just a bad battery problem? Does anyone with RLoD have a spare battery to try? If these batteries fail in the shorted condition, will they over draw power from the phone and mess up the charging circuit?
Roto
"Not the Mama", OR, NOT THE BATTERY
rotohammer said:
These stories remind me off all the bad batteries/no powerup of my Motorola Q and those of others. My mother is on her 4th Q and I know its the battery, but the store just swaps out the whole phone. I've seen batteries last as little at 2 weeks, especially if let run down to empty at any point.
My questions are, is this just a bad battery problem? Does anyone with RLoD have a spare battery to try? If these batteries fail in the shorted condition, will they over draw power from the phone and mess up the charging circuit?
Roto
Click to expand...
Click to collapse
I certainly don't believe it's a bad battery problem. I had 2 spare batteries, fully charged with separate docking charger - none of the 3 batteries made any difference once I got the RLOD.
cushcalc said:
I certainly don't believe it's a bad battery problem. I had 2 spare batteries, fully charged with separate docking charger - none of the 3 batteries made any difference once I got the RLOD.
Click to expand...
Click to collapse
Very good, thanks for the insight!
I finished a call yesterday and then dropped my phone on to the pavement cos I was a bit drunk... Anyway this caused my phone to go from working fine (all be it with pants battery life) to just flashing the red light. Fixed it today. I tried the methods prescribed in this thread without success although I did not persevere for very long. I then put a spare battery in to the phonea and bingo the orange light comes on, phone boots up and it's now happilly charging. Note that I charged the old battery for several hours before trying the fix. Pity nobody seems to know what the problem actually is. I wish HTC would let us know....
sWuRv said:
There have been a few other people who have now fixed their RLOD's. Confirmed it was done by messing about with the battery. If you have revived yours, please post your method in here so we can compare them and eventually pinpoint the fix. Thanks.
Click to expand...
Click to collapse
I had a similar problem with my old iPAQ hw6515, and a Motorola V3. The contacts on the battery don't spring forward as well on an older phone as they do when it was new. I shimmed the battery. I did this by taking a business card and holding it against the opposite side of the battery from the contacts I traced the battery's profile and cut it out. I scotch taped my new shim to that side of the battery, then re-inserted it. This forces the battery up against the contacts better and in many times resolves inoperable phones, failure to charge, and spontaneous rebooting issues.
-Jay
My replacement tilt (first one had a bad USB connector) died Sunday.
Had it on the charger, looked down, red LED. Back of phone was pretty
warm. Pulled the battery, SIM, memory card, slammed the battery onto the
battery contacts rapidly 5-6 times, put the SIM, memory, battery back into
it, and it charged up. Did a hard reset. Battery was 100% charged, I turned
it completely OFF when I went to bed. Got up, battery was 0% drained!
Red LED again. Did the rapid thingy with the battery again, orange charge
light came on.
Called at&t warranty replacement. When I told her I had a red LED, she didn't
even ask me to do anything else. She just asked for the IMIE number and shipped me another one.
Maybe the 3rd one will be the charm LOL.......
I'm beginning to think that HTC doesn't stand for "high tech computes" but
"high tech CRAP"....
Maybe you guys got the margin of error productions? I know its really unlikely that you could get them again after a replacement but it is possible, and it maybe your computer. What do you think could be making this things go crazy? Overly protective anti-virus, I know, I know but it could do things secretly and screw around like mine does and wont let me into sites I have been on before on the same app no changes . . . Well I hope you luck.
ok I just tried everything you guys said, but it didn't work for me
so as some of you have stated it must be the battery, so what I did is put it between my hands for about 1 minute and put it in and it worked again!
really weird... must be the heat?
well hope that helps the research
Cheers
Jay
Soo my phone just died and I plugged it into the charger. I left for like 10min came back and it didnt turn on.
I plugged out the charger and put it back in, then the orange like would light up for about 5 seconds then turn back off. Right after that my home, menu, back, and search button would vibrate everytime id touch them.
I tried to take out battery for 5min then insert it back in and turn it on.
Still a blank screen.
Everytime I plug in the charger into the phone. Light would come up, go away, then buttons vibrate.
Anyone have a solution for this problem?
Will be much appreciated! :good:
Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.
etownrider89 said:
Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.
Click to expand...
Click to collapse
I dont think I have a warrenty. Do you really think its the battery?
One time it successfully turned back on. I cant remember how I did it... lol
Yea its definitely the battery. I left it plugged in alllll day and nothing. It would flash for 10 seconds then turn solid for 5 then turn off. Bottom buttons would have that haptic feedback. But screen wouldn't turn on. I put the new battery in about 3 hours ago after getting off of work (they fed exed) it. And it has worked ever since. P.S. If you have att you are always under the standard manufacturers warranty for one year from purchase date. It doesn't hurt to call and ask or take it in.
Sent from my HTC PH39100 using xda app-developers app
It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..
Well if it's the battery just order an anker battery off amazon. Anker is actually a great company and I have 2 anker batteries right now as spares as well as an external anker power bank for instant charging purposes.
Sent from my HTC Flyer P510e using XDA Premium HD app
zRadiz said:
It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..
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Click to collapse
Yea probably the battery. HTC will most likely send you a new one for free if you let them know what's going on. Or just go to your local AT&T/Bell/Rogers/etc store and they'll get you a new battery.
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.
I've had my battery die several times with no issues. Of course since I have backup batteries and external chargers I just swap the battery and its all good
Sent from my VTC HIVID using the xda app
I had a similar problem a couple of months ago. Battery ran out, so I put my phone on the charger. Orange light came on for maybe 3 seconds, then the orange light would continually flash, must have happened all night once and it didn't gain any charge... Every night afterwards for about a week it was doing the same thing, only way I could fix it every time was to alternate battery pulls with unplugging the charger until the orange light stuck on. It took half an hour to get it to stay on sometimes.. But, since I've been using my new battery I've had no problems at all, even with the old battery, I try to circulate batteries all the time.. I'm at a loss as to what's causing my (old) issue. Lol, just remembered something silly and probably unrelated, but I think the problem stopped around the same time my original battery went through the wash.. I know I shouldn't be using it, but it seems to hold charge better as well this is not a recommendation to go out and run batteries through a washing machine cycle though ;-) just saying
Sent from my De-Sensed HTC Vivid using xda premium
So stupid these batteries. My dad's vivid hasnt had this issue, mine has, it did the exact same thing, I put my battery in his it wouldnt charge, put his in mine, it booted. I bought a new battery. White HTC vivid.
glad I found this thread I am having the same issue on my vivid. I unplug and pull battery but when trying to reboot orange light flashes a couple seconds and I just get feedback from the keys. I got it to work yesterday but I went ahead and turned it off and now I am back to nothing. See if replacing battery works. Do any other HTC batteries work or only ones specific to the vivid?
Potential Fix
Alright, had same problem as the OP and got my phone to turn back on by following these steps:
Plug in the phone, (get the brief orange light / Softkey vibrates) and let sit for about an hour.
Remove phone from charger.
Remove battery from phone.
Wait for about 30 seconds.
Insert battery into phone.
Do *NOT* plug the wall charger back in yet.
Attempt to power on phone.
Mine fired up to the HTC logo, and I was able to plug the charger back in. When it got to the home screen I had 28% battery life, so I'm pretty sure its charging even though its not turning on.
I'm not trying to suggest it isn't a bad battery. Or hardware. Or the universe hating you. I'm just letting you know what worked for me in the hopes it helps someone else.
Also, I haven't had the luxury to try and replicate these steps as a 100% success rate. I'm really not trying to let the phone die completely.
I just posted the same question about this strange thing a few minutes ago, only to realise someone was having similar problems.
I'm located out the US so i'm hoping one these shops have a battery for this phone.
I'm going to try g33mt4z method and try battery pull with the power on and see if that helps cause i have no other alternative for a battery if non is on island and I'll have to order one online
thanks
G
Clockworkmod does not work for power off charging...
Switch to twrp
Sent from my Vivid 4G using Tapatalk 2
Ok guys I think I got it.
What I did was
Take out the battery
Put the batter back in
Plug in the charger
When the light come on hold down Vol down and power button
When phone boots to bootlader choose recovery
you will get white HTC creen, leave phone plugged in for a while 30 mins or so
then while leaving charger plugged in attempt to power phone pn
phone should boot regularly
Finally.... don't let phone battery run down or get external charger or change to twrp as one person suggested.
I'm just glad that I was able to get my phone booted, as I live outside the US can't go to an ATT store and HTC phones aren't the most popular here.
I'm wondering if I should order a battery from Amazon just in case
Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
Just an update -
I've been on the phone to motorola, they are sending a jiffy bag and it's going back to the repair center. This time under warranty.
I'd really like a fix now though :/ although I've tried everything under the sun.
xeon48 said:
Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
Click to expand...
Click to collapse
It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
SAW_JOK3R said:
It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
Click to expand...
Click to collapse
It's in a jiffy bag ready to go back to SBE for repair. My case has been "escalated". All under warranty, thanks for the input. I think you're right it must be a hardware issue, I've tried everything to get it to work but the batter is basically not being recognised.
I'm more annoyed now at the fact I've paid £100 for a "repair", and will have to wait at least another week for this turnaround :/.
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
rmanaka said:
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
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Click to collapse
I thought £100 was quite reasonable for a new phone with a smashed screen, particularly one as large and high quality as the n6. Not to mention the digitiser being attached.
I'm in the uk, apparently moto care is only available in the US at the moment.
My insurance, once the phone is returned, will be in the form of a ludicrously heavy duty case with built in screen protector!
My phones been dead for about a month, most hope was given up but heres my last ditch. I updated to android N preview. Used it like normal. The last day (before my phone ate ****) i was having problems charging it. It wasnt accepting the charge almost as if my "Quickcharge 2.0" had stopped. In fact it would discharge while connected to turbo charger. Anyways that day i went swimming, where i live its very hot i left it on the charger near the pool and it had gotten super hot. So i took it off and put it in a chair and it was on again super hot (hot enough that it burnt my hand when i touched the glass) and it was still on it hadnt shut off. Some people there put it in their cooler for me and that was that, although i noticed a burn mark on the actual usb port on the phone itself. Fast forward a few hours. I was skyping some chick got off skype. Turned my phone off in the hopes it would charge faster. ( it was at 13%) plugged it into the charger, Nothing. Tried to turn it on, Nothing. I finally got it to boot up ( i had to press the **** out of the power button) and the google logo came up. Then it turned off. Tried again to power it on. Same thing, google logo dead. Left it on the wall charger for an hour. tried to power it up, nothing. Used a samsung wireless charger on it for close to 3 hours. Tried to power it up. Still nothing. Power + Vol Down. Nope nada. Opened it up checked the wires everything was plugged in and secure. I didnt make it any further than the backplate because i stripped the screws. Since then its just sat on my shelf, but today i dropped it on my foot and i decieded to see if it would turn on, so i plugged it into my pc (and this is honestly the reason im writing this) and i wiggled the charger around and my pc actually "sensed" it. It said that "The usb device has malfunctioned" so idk what that means. Maybe its still there maybe not. Ik that if i can get my pc to recognize it again it will be difficult as that port on the phone is on its LAST leg.
Let me know what you guys think. Sorry for the short story. Just want to make sure you know everything as it happened
Also when i plug it into the wall, or use the Qi charger on it the device heats up/gets warm. Again dont know if its anything but the more the better.
Could be anything really, possibly a bad battery, if the QI charger isn't helping. How old is the device, and when did the usb burn mark appear?
Okay so I am going to give my best guess here, that the battery in your phone has gone bad, and it was killed by your charger going bad with an electrical short circuit.
Here is my reasons for think that...
Currently your phone won't accept a charge at all, so that leads me to believe that the battery has gone bad.
As for my suspicion that your charger went bad, I have had two different quality brand chargers (HTC and Samsung) go bad on me over the last 3 years or so.
Both times the charger failures caused the same symptoms on my phone that you described...the phone getting extremely hot, and the battery discharging, while connected to the charger, instead of charging.
Luckily for me, in both cases, my phone batteries did not completely croak.
In one case the battery did bulge out the phone, but it was an older HTC M7 and it kept working.
In the other case, I noticed that hot phone and the discharging, and immediately unplugged the charger and tossed it in the trash.
So that is just my two-cents.
KCT1975 said:
Okay so I am going to give my best guess here, that the battery in your phone has gone bad, and it was killed by your charger going bad with an electrical short circuit.
Here is my reasons for think that...
Currently your phone won't accept a charge at all, so that leads me to believe that the battery has gone bad.
As for my suspicion that your charger went bad, I have had two different quality brand chargers (HTC and Samsung) go bad on me over the last 3 years or so.
Both times the charger failures caused the same symptoms on my phone that you described...the phone getting extremely hot, and the battery discharging, while connected to the charger, instead of charging.
Luckily for me, in both cases, my phone batteries did not completely croak.
In one case the battery did bulge out the phone, but it was an older HTC M7 and it kept working.
In the other case, I noticed that hot phone and the discharging, and immediately unplugged the charger and tossed it in the trash.
So that is just my two-cents.
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Click to collapse
What advices do you have to avoid this kind of problem?
Okay guys. I would have to check the IMEI to give you hard facts for the dates. Which I can do im just at work. But last I looked it was manufactured in, March of 2014 or close to that. Ik for a fact that he model was an XT1103 it was completely factory unlocked however my bootloader was locked. Storage was encrypted. And it was the 32gb version. Yes! It could quite possibly be my battery.
Before all this started I was having trouble getting it to charge and I was using a Samsung mini USB with it. But the outlets at the pool I don't think are designed to charge phones. Anyways the burn mark on my USB port showed up the same day. I just didn't notice it (I think) until later that day,but after I got it my phone no longer charged. It would either discharge off the charger, or discharge slower on it.
thetransit123 said:
What advices do you have to avoid this kind of problem?
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Click to collapse
Sorry for the delay in replying...RF got in the way.
Anyways...I really can't offer much 'technical advice'. I can, however, offer some practical advice.
1. Use brand name chargers or be careful if you do use an off-brand charger.
2. If you are charging your phone (either on a brand name charger or an off-brand charger), and you either feel it getting hot or you see it discharging (or both) immediately unplug your phone and throw away the charger.
3. If you do notice that the battery on your phone is bulging, either replace the battery or if it is a sealed device, replace the phone.
Honestly, that is the only advice I can give.
So guys ive decided i m gonna go ahead and try and replace my battery since its rather inexpensive, im gonna order the parts from ifixit. such as anew midframe and battery. It should be done hopefully by next week. Im still completely open to opinions. When its complete ill make a post.
KCT1975 said:
Sorry for the delay in replying...RF got in the way.
Anyways...I really can't offer much 'technical advice'. I can, however, offer some practical advice.
1. Use brand name chargers or be careful if you do use an off-brand charger.
2. If you are charging your phone (either on a brand name charger or an off-brand charger), and you either feel it getting hot or you see it discharging (or both) immediately unplug your phone and throw away the charger.
3. If you do notice that the battery on your phone is bulging, either replace the battery or if it is a sealed device, replace the phone.
Honestly, that is the only advice I can give.
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Click to collapse
In my case, i use aukey quick charge 2.0 and it works great, when i charge the phone, i do it on the night and try to not use when it charge, i dont like to charge with scrap chargers, but thanks for the advice, i will take care on that :laugh:
Alright well today my screwdrivers (ordered from china) came i disassembled the phone, havent gotten my battery yet but theres some things i would like to note. The first being that the old battery had alot of corrosion along with its contact to to mobo. ill update when i get the new battery in.