Soo my phone just died and I plugged it into the charger. I left for like 10min came back and it didnt turn on.
I plugged out the charger and put it back in, then the orange like would light up for about 5 seconds then turn back off. Right after that my home, menu, back, and search button would vibrate everytime id touch them.
I tried to take out battery for 5min then insert it back in and turn it on.
Still a blank screen.
Everytime I plug in the charger into the phone. Light would come up, go away, then buttons vibrate.
Anyone have a solution for this problem?
Will be much appreciated! :good:
Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.
etownrider89 said:
Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.
Click to expand...
Click to collapse
I dont think I have a warrenty. Do you really think its the battery?
One time it successfully turned back on. I cant remember how I did it... lol
Yea its definitely the battery. I left it plugged in alllll day and nothing. It would flash for 10 seconds then turn solid for 5 then turn off. Bottom buttons would have that haptic feedback. But screen wouldn't turn on. I put the new battery in about 3 hours ago after getting off of work (they fed exed) it. And it has worked ever since. P.S. If you have att you are always under the standard manufacturers warranty for one year from purchase date. It doesn't hurt to call and ask or take it in.
Sent from my HTC PH39100 using xda app-developers app
It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..
Well if it's the battery just order an anker battery off amazon. Anker is actually a great company and I have 2 anker batteries right now as spares as well as an external anker power bank for instant charging purposes.
Sent from my HTC Flyer P510e using XDA Premium HD app
zRadiz said:
It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..
Click to expand...
Click to collapse
Yea probably the battery. HTC will most likely send you a new one for free if you let them know what's going on. Or just go to your local AT&T/Bell/Rogers/etc store and they'll get you a new battery.
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.
I've had my battery die several times with no issues. Of course since I have backup batteries and external chargers I just swap the battery and its all good
Sent from my VTC HIVID using the xda app
I had a similar problem a couple of months ago. Battery ran out, so I put my phone on the charger. Orange light came on for maybe 3 seconds, then the orange light would continually flash, must have happened all night once and it didn't gain any charge... Every night afterwards for about a week it was doing the same thing, only way I could fix it every time was to alternate battery pulls with unplugging the charger until the orange light stuck on. It took half an hour to get it to stay on sometimes.. But, since I've been using my new battery I've had no problems at all, even with the old battery, I try to circulate batteries all the time.. I'm at a loss as to what's causing my (old) issue. Lol, just remembered something silly and probably unrelated, but I think the problem stopped around the same time my original battery went through the wash.. I know I shouldn't be using it, but it seems to hold charge better as well this is not a recommendation to go out and run batteries through a washing machine cycle though ;-) just saying
Sent from my De-Sensed HTC Vivid using xda premium
So stupid these batteries. My dad's vivid hasnt had this issue, mine has, it did the exact same thing, I put my battery in his it wouldnt charge, put his in mine, it booted. I bought a new battery. White HTC vivid.
glad I found this thread I am having the same issue on my vivid. I unplug and pull battery but when trying to reboot orange light flashes a couple seconds and I just get feedback from the keys. I got it to work yesterday but I went ahead and turned it off and now I am back to nothing. See if replacing battery works. Do any other HTC batteries work or only ones specific to the vivid?
Potential Fix
Alright, had same problem as the OP and got my phone to turn back on by following these steps:
Plug in the phone, (get the brief orange light / Softkey vibrates) and let sit for about an hour.
Remove phone from charger.
Remove battery from phone.
Wait for about 30 seconds.
Insert battery into phone.
Do *NOT* plug the wall charger back in yet.
Attempt to power on phone.
Mine fired up to the HTC logo, and I was able to plug the charger back in. When it got to the home screen I had 28% battery life, so I'm pretty sure its charging even though its not turning on.
I'm not trying to suggest it isn't a bad battery. Or hardware. Or the universe hating you. I'm just letting you know what worked for me in the hopes it helps someone else.
Also, I haven't had the luxury to try and replicate these steps as a 100% success rate. I'm really not trying to let the phone die completely.
I just posted the same question about this strange thing a few minutes ago, only to realise someone was having similar problems.
I'm located out the US so i'm hoping one these shops have a battery for this phone.
I'm going to try g33mt4z method and try battery pull with the power on and see if that helps cause i have no other alternative for a battery if non is on island and I'll have to order one online
thanks
G
Clockworkmod does not work for power off charging...
Switch to twrp
Sent from my Vivid 4G using Tapatalk 2
Ok guys I think I got it.
What I did was
Take out the battery
Put the batter back in
Plug in the charger
When the light come on hold down Vol down and power button
When phone boots to bootlader choose recovery
you will get white HTC creen, leave phone plugged in for a while 30 mins or so
then while leaving charger plugged in attempt to power phone pn
phone should boot regularly
Finally.... don't let phone battery run down or get external charger or change to twrp as one person suggested.
I'm just glad that I was able to get my phone booted, as I live outside the US can't go to an ATT store and HTC phones aren't the most popular here.
I'm wondering if I should order a battery from Amazon just in case
Related
Noobie addicted to flashing. The headline says it all. After about 5 -6 different flashes (mostly different ROMs), it wont turn on. And instead of the yellow light that shows when charging, it's a red one, and pushing the power button does nothing. PLEASE HELP!!
Ditto.... And I haven't had time to do any flashing (plenty of time for streaking, tho). lol. When did yours have this problem? Mine just happened last night. I have babied this one like there is no tomorrow, so there's no reason for it to just quit.
FWIW, mine happened the first night I owned it when it was completely standard (ie no flashing at all). All I did was plug it in to the charger. When I woke up the next morning it was as you described. The store reps tried every combination of new charger, new battery and new SIM card with my phone but in the end they gave me a new phone.
This is bizarre - the same thing happening to all of us on the same night?!?
I woke up late this morning because my phone alarm didn't go off. Upon inspection, I realized that it hadn't charged and was completely dead even though it was plugged in all night.
Now plugging it into the wall or into a USB port results in a red light, no charging. I can't even turn it on although it's directly connected to power.
I've flashed several ROMs, but I've been running Dutty's 7B since it was released two weeks ago or so - I doubt that's a factor.
Help? Anyone?
Ummm, ok this is really fawkin freaky...add me to the list. Running dualtouch 1.1. Hung up the phone, went back to it an hour later...dead as a doornail. Wouldnt charge, got the red LED. Luckily I'd only owned it for 27 days, so I returned it to my local AT&T store and got a new one....too many people on the same night for this to be an isolated incident...same as other users, babied it like, well, an overpriced cellphone . Methinks there is something afoot!!!
Deleted by author
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
But my battery is fully charged...
tyeo098 said:
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
Click to expand...
Click to collapse
Sorry to tell... but when this happening you need a repair. I got this problem 2 times with my Wizard. It's a hardware problem.
I did all the tricks you can mention but at the end it needed a repair.
I had some luck after the second time i got a compleet new MOB from T-Mobile SHOP Sales-Manager (Utrecht).
It sounds like the problem is with the Kaizer... so far everything overhere is OK.
I use only the org. loader and USB-port on my computer. Don't use a other loader than that !!!!
Just wanted to add my name to this list...
I've had my Tilt about 2 days. I haven't flashed it, but I have run several cabs on it...I didn't have it on charger when I went to bed, when I woke up, it was off. The only thing I did different than the rest of you was I tried to turn it on before I put it on the charger and it came back on saying that the battery was critically low or whatever, so then I stuck it on the charger and it seems to be ok now.
I could see it being a hardware issue, just seems weird that so many people had it on the same night, and under such different circumstances.
Also, first post...this site is great and you are all smarter than I ever hope to be
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
rzanology said:
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
Click to expand...
Click to collapse
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
lesevich said:
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
Click to expand...
Click to collapse
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
rzanology said:
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
Click to expand...
Click to collapse
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
drokkon said:
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
Click to expand...
Click to collapse
key word desperate!! lol anything works when you're desperate...give it a try. if not then we'll move on to hard resetting and see where that leaves us.
This same thing happened to me a week ago. I hope you guys have your phones on contract from AT&T, because I took mine back to the store after 2 months of use (took great care of it, no drops etc.) and they put me in contact with customer support.
Great experience with support - they will ask you to take battery out, examine the battery contacts, ask if it was dropped or put in water, ask if you tried another battery and finally ask about hard reseting. Since the device doesn't even power on in this case, hard reset isn't an option.
The tech rep imediately told me it sounded like a hardware problem and shipped me a new phone overnight. They send you a reconditioned phone (it looks brand new) without a battery or stylus or back cover. You use your old battery, cover and stylus and send back your brick with the enclosed shipping label. As long as it gets back to them in 14 days and is deemed by them not to have been dropped or damaged, you don't get charged for the replacement device. Worked like a charm for me...but we'll see in a few months time if this same problem crops up again. Fingers crossed...
P.S. They will initially quote you $12 to upgrade to overnight shipping, but make sure to tell them that the phone is for business use and you need it quickly and they should upgrade the shipping for free. Worked for me!
By the way - I never flashed a different ROM on the original phone. (Stock AT&T ROM but soft reset before bloatware intallation) So don't think it has anything to do with flashing too many or the wrong ROM!
Red light.......
I called HTC and they said something got smoked inside.......I called warrenty dept. and they shipped me a replacement.......I think this is weird too.....oh well such as life.......
Did you have to ship the smoked one back?
Kind of a dumb question yes, but if no, poke around inside to see if you cant get it working again.
happened to me too. i'm pretty sure its a hardware issue.
This happened to me as well. I'm glad there is a thread to address the problem!
The one thing I noticed that is different about this new kaiser I have is that the battery is made by DynaPack, the battery in the kaiser that has this issues was a Samsung battery.
May this be the culprit?
Well, I'm baffled.
Last night I looked down to see my Bionic bootlooping. I let it do its thing and after a few reboots it stopped. Whatever, it's android, it's buggy.
Then when I picked it up, I realized it wasn't even on anymore. I tried to turn it on, nothing. So, I pulled the battery for a minute, popped it back on, and... still nothing.
Long story short, I ended up going to Verizon, trying different batteries, chargers, etc, and I can't get an inch of life out of the phone.
I can see a white LED light up when the phone is connected via the stock USB cable. No other cable will do it, and the wall charger won't do it. I don't know if this really indicates anything or not...
Is there anything else I can even try? It won't even boot into recovery - I never see the red M at all, the screen doesn't so much as even flicker. Unfortunately I bought the phone second hand from an iPhone 4S switcher, so there's nothing I can do to get a warranty replacement.
It's back to my original Droid for now...
I had the same problem Sunday night. Called tech support and they overnight-ed a replacement.
Try holding Volume down + power from the off state for a few seconds then letting go.
Or try Both Volume buttons + Power.
If those do nothing, it sounds like you have a very expensive paperweight. You need a replacement, sorry.
Whatever you do, DO NOT send the phone into Verizon!
Make up some excuse like you lost it or someone stole it or something.
Had my first Bionic do this I said I lost it claimed on my insurance but new one acts up also usually when it's overheating got my old one to fastboot did a complete restore to stock tested it by steaming netflix that lasted for about half an hour now it's just a paper weight!
Sent from my DROID BIONIC using XDA App
Would Motorola honor the 1 year warranty?
cryptiq said:
Would Motorola honor the 1 year warranty?
Click to expand...
Click to collapse
If it covers your excuse, yeah.
Tivo7 said:
If it covers your excuse, yeah.
Click to expand...
Click to collapse
Based on what details we have from the OP, it doesn't sound like he did anything to damage or modify the phone. So if the phone is stock he should be able to get help from Moto I presume?
what i did was
i had the verizon rep patch me straight through to insurion and got my o.g droid replaced.
I tried to get into recovery with no luck.
Unfortunately I'm not the original owner, so I can't send a receipt or anything Motorola's way. I do have the original box, though, and the original owner had it all of three days...
My phone was rooted to freeze some bloatware, but still on the stock ROM. It was running that way for weeks, so there's no way that would have caused it. I've never seen a phone just... completely keel over before. I'm half tempted to just use my original droid for 2-3 weeks and grab the nexus when it comes out.
If you haven't messed with any system files and you're completely stock, you can take the phone in for repair.
It's rooted, but there's no way for them to tell if it won't boot.
Motorola's live chat rep offered to let me send it in for RMA repair. The fine print says, though, that the repair stops being free the second they see anything that voids the warranty. My assumption is that they'll never be able to tell it's rooted because they will need to just send a refurb if it's shorted out, but should I bother risking it?
c0LdFire said:
I tried to get into recovery with no luck.
Unfortunately I'm not the original owner, so I can't send a receipt or anything Motorola's way. I do have the original box, though, and the original owner had it all of three days...
My phone was rooted to freeze some bloatware, but still on the stock ROM. It was running that way for weeks, so there's no way that would have caused it. I've never seen a phone just... completely keel over before. I'm half tempted to just use my original droid for 2-3 weeks and grab the nexus when it comes out.
Click to expand...
Click to collapse
Did you try calling Moto? It would be one thing if the phone has been in the market for say 16 months and then the 1 year warranty period would come into question, but in this case the phone hasn't been out for more 3 months so it should be covered. I could see where they would require a receipt to make sure it was purchased from an authorized reseller vs. a grey market seller, but it's worth a shot to give them a call.
Any chance you can get in touch with the person that sold you the phone?
Same thing happened to me...
Was tethering my bionic to PC for web access when it died. It was really hot so I thought it was some sort of safety measure to keep the processor from frying and I tried all of the stuff lots of you proposed in addition to letting my phone lie on a heat sink to relieve some of that heat.
I know you mentioned that you took it to a store and tried all sorts of chargers, but did you try leaving it plugged in to a wall/car charger for a while? That's what did it for me after leaving the batteries out of the unit overnight (I don't think that part is necessary... I was just fed up messing with it and went to sleep hoping it would be magically fixed by some house gnomes) - after plugging the batteries back in that morning and having it still not work, I switch to a car charger (which is rated 1a - higher than the included 850ma charger) and on in the middle of a trip to the Verizon store it simply turned on displaying 5% power on battery.
Odd thing is, before it was tethered the last night, it was at 100% power. So either somehow phone got shorted and drained the battery really fast, or the bionic simply eats so much power with that LTE that even when being supplied power from the PC, it still drains the battery. And from reading some of the other stuff online after googling "white light droid on," it seems that white light indicator is some sort of charge indicator and that the OS won't show if the battery is less than 5%.
hanafubuku said:
Was tethering my bionic to PC for web access when it died. It was really hot so I thought it was some sort of safety measure to keep the processor from frying and I tried all of the stuff lots of you proposed in addition to letting my phone lie on a heat sink to relieve some of that heat.
I know you mentioned that you took it to a store and tried all sorts of chargers, but did you try leaving it plugged in to a wall/car charger for a while? That's what did it for me after leaving the batteries out of the unit overnight (I don't think that part is necessary... I was just fed up messing with it and went to sleep hoping it would be magically fixed by some house gnomes) - after plugging the batteries back in that morning and having it still not work, I switch to a car charger (which is rated 1a - higher than the included 850ma charger) and on in the middle of a trip to the Verizon store it simply turned on displaying 5% power on battery.
Odd thing is, before it was tethered the last night, it was at 100% power. So either somehow phone got shorted and drained the battery really fast, or the bionic simply eats so much power with that LTE that even when being supplied power from the PC, it still drains the battery. And from reading some of the other stuff online after googling "white light droid on," it seems that white light indicator is some sort of charge indicator and that the OS won't show if the battery is less than 5%.
Click to expand...
Click to collapse
Yeah your computer USB port does not provide enough power to compensate for the draw you will get off LTE. Your phone will eat much more juice than you are giving it. Leaving the battery out allows the phone to fully discharge any built up charges (ever had this with a laptop? Looks like a bad motherboard but you pull out the battery ans hold the power button down to drain the capacitors and then reinstall the battery and instant boot.) Same thing happening here would be my guess.
Leave the battery out overnight or hold the power button down for about 30 seconds. Put the battery back in and let it charge for awhile. Profit?
Sent from my DROID BIONIC using XDA App
My brother has a Nexus One and just yesterday the power button of the device decided to stop working. The problem is that being a total dumb ass, he decided to turn off the device so he could take the sim card and put it in an other phone. So even though I could just install an app on his phone and call it a day, now I'm stuck with a turned off Nexus that I can't get to power on.
I tried the battery removing and re-inserting trick several times to no avail. I plug it to a usb slot on my pc (I also tried with a charger), and when a green light appears, I remove the battery and insert it back but nothing happens. I tried different timings (as fast as possible, wait for the green light to shut down, wait for the blinking orange/green to come out) but still the phone remains dead. So what on earth am I doing wrong? Also on my Xperia Play the charging light is orange, is the light on Nexus different or does it simply refuses to charge the battery?
Is there a different way to power on the device? If not (and since I absolutely SUCK at soldering) can I just replace the faulty part with this one:
http://www.ebay.co.uk/itm/HTC-Nexus...K_Replacement_Parts_Tools&hash=item3a6d7d3d29
From what I saw in some videos, the above part is easily accessible simply by removing the battery tray. But still I would prefer avoiding opening up the device since knowing my brother he will probably bust the phone in a couple of months anyway.
Not a single reply? Come on fellas, was my question so difficult?
I had multiple nexus ones that had this problem and never found a way to power them on. The last time it happened I warranty claimed it and sold it since I didn't want to deal with this problem once I was out of warranty.
Sent from my HTC Pyramid using xda premium
Your battery is charged, so the light is green.
First plug in the charger, then put in the battery.
Yes, you can replace the flex cable, power button is on it.
All simple answers, if you searched - you should definitely know them. It would have saved you a week of waiting for me to write it.
For me the battery trick only works after the charging light has changed to green and has been green for at least a couple of hours. For me it only works withe th charger plugged into a wall socket never worked when using a multi plug. Also if it doesnt work first go then i have to wait another couple of hours. Oh and the method that works for me is, pull th battery just slightly, green light goes out the quickly slip battery back in.
Sent from my Nexus One using XDA App
I had mine go out on me a few months ago and after a month of pins and needles and keeping a usb battery on hand for those "in case of" moment I just bought a new flex cable. Took all of 30 mins following a guide on youtube and it works great now. It all depends on how long you plan on keeping the nexus one. For me, I had 4 to 5 months until my upgrade, so it seemed worth it. Seeing as there is no news on the GN coming to tmob anytime soon, I might have to hang on a little longer.
Other than that, take the back off and fiddle around with it. Only help I can offer.
When I try to boot my touchpad I get a battery icon with a ? In the middle. What does it mean and how can I fix it? I googled it and all I saw was people saying they had to send it to HP.
I finally had this device running perfect on CN and loaded 10gigs of ebooks on it less than a week ago. I guess if I have to webos doctor I will but it won't go into download mode. Also if I have to send it to HP will they refuse it because it is modded?
Thanks in advance!
- Sent from my OG Epic 4G runnin fine on CM9 -
EDIT: It appears I didn't search long and hard. Looks like I'll get to experience how challenging the RMA process is for HP.
If anyone else experiences this I found this thread to be most helpful: http://forums.webosnation.com/hp-touchpad/310969-battery-icon-w-question-mark-researching.html
I'm in the same situatuon . I bought a new battery to replace what I thought was a bad battery. I put the new battery in and booted to the same battery with question mark symbol.
Desperate to fix my touch pad. Now since I've opened it I can't send it in for repairs. I'd like to fix it myself but can't find any spare parts. I'm thinking it might be the charging board.
Sent from my MB860 using XDA Premium App
I have read that this happens if you let your battery die while in Android. Actually dont know if it happens in webOS too. I guess it fails to recognize the battery after completely draining. I read someone getting it back to normal by removing the battery and charging it externally, however that is accomplished. Did both of you have your TouchPad run out of battery?
Yes mine did unfortunately run out of battery while running android. I have tried charging the battery externally. I even bought a new battery for it. Both were charged as they powered up and displayed this battery with the ? symbol. So it's not the battery.
i got the battery with ? mark all the time when i forgot to charge and it drained turned itself off, simply let it charge(do not unplug) and it should auto boot into cm9 or webos(this usually take half hour or so). if that doesn't work, read post #31 to get it work. good luck.
http://forum.xda-developers.com/showthread.php?t=1381564&page=4
chris8599 said:
i got the battery with ? mark all the time when i forgot to charge and it drained turned itself off, simply let it charge(do not unplug) and it should auto boot into cm9 or webos(this usually take half hour or so). if that doesn't work, read post #31 to get it work. good luck.
http://forum.xda-developers.com/showthread.php?t=1381564&page=4
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Did you get the battery with the ? mark? Or the low battery symbol. I have gotten the low battery before and just charging would solve that. I have left the Touchpad on the charger for days at a time with no luck. I have tried every available charger besides the touchstone. I know it's not going to just charge eventually. I have already taken it apart multiple times and replaced the battery and/or manually charged the battery. When the battery is re-installed it boots up to the same battery with ?. When I charge the battery to close to full manually the battery / ? icon stays on for hours then starts a boot loop sequence with the same logo.
i must have gotten the low battery symbol and thought it's the ? symbol. Have you tried "Press and hold power button(while still holding power button) keep press center button for 15 times?" to see if you could brought back the low battery symbol.
chris8599 said:
i must have gotten the low battery symbol and thought it's the ? symbol. Have you tried "Press and hold power button(while still holding power button) keep press center button for 15 times?" to see if you could brought back the low battery symbol.
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Click to collapse
Yes, it does not work in this mode. There was another thread where a guy had two HP Touchpad's and confirmed it did not work in this mode. He was doing it correctly on the working touchpad but did nothing to the stuck Touchpad. I have tried it with no luck.
I'm stuck, I don't know where the problem is if it's not the battery. I'm out $35 for the new battery and still don't have a working Touchpad.
The thread in the original post has a guy willing to experiment with JTAG to repair. I'd be willing to send mine to him if he does find a solution.
kkl0wn said:
Yes, it does not work in this mode. There was another thread where a guy had two HP Touchpad's and confirmed it did not work in this mode. He was doing it correctly on the working touchpad but did nothing to the stuck Touchpad. I have tried it with no luck.
I'm stuck, I don't know where the problem is if it's not the battery. I'm out $35 for the new battery and still don't have a working Touchpad.
The thread in the original post has a guy willing to experiment with JTAG to repair. I'd be willing to send mine to him if he does find a solution.
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have you tried to put back your original battery and try the Hold power then press Home key for over 15 times method?. what about disconnect the battery and see if it would even turn on at all?.
that's me
Hey kklown, I'm the guy from that thread, just started searching around once more to make sure nobody's figured something else out, and sure enough nobody's been bullheaded enough to plow through it yet.
I still want to invest into a JTAG box of some sort to recover my touchpad, and a hard bricked Evo 4g I still have. I will look you up when I get one (should be within the next few months) to keep you posted with progress. At the very least, it would be nice to know whether or not it's doable.
Anyway, if anyone knows anything we don't, be sure to speak up on this thread or the one I started at webosnation.
I'm thinking about getting a Li-Po charger just to keep trying to charge the batteries and hope that it will eventually work. I have 2 batteries now so it wouldn't hurt to charge one and plug one in for testing.
If you do get the JTAG to work I'd be willing to ship mine to you and pay you for your work.
Well, for me, I could leave it plugged into the wall charger that came with the touchpads, and it was definitely charging. I tested this by propping the touchpad's power and home(center) button so they were pressed, and left it for a few days (rebooting consistently when I left it). When I came back, absolutely no response from it, put it on wall charger. After a few minutes I unplugged it and rebooted by holding pwr+home, and it only had enough juice to show the battery question mark for one second before turning off the screen.
FWIW.
I'm waiting for my barely used Droid Razr to sell, and when it does the money from that will go to a JTAG box. Anyone want a mint Razr for ~275? haha.
I wonder if this has something to do with not charging the battery to 100% on first use. Was that the case with of you? Just a thought.
I've got the cash finally, going to make sure I have the right JTAG box before I purchase. Will update when I get it.
Awesome to hear. Hopefully this will be the answer to our problems. Please keep us updated on the progress and procedure.
For sure! Ordered a Riff Box tonight from Hong Kong via eBay, should be here around 5/11-16... should be fun to mess with.
HP replaced my touchpad, their tech support sucks I had to give my credit card info to someone overseas and even tho it wasn't charged I had to do it to send it in. After an hour or so arguing with the dude I gave him my number and he then submitted the ticket. They sent me a box and pre-paid next day air label and the whole process took a week or so before I received my replacement.
The issue I had (Battery Symbol with ?) Occurs when you let the battery drain to 0 while booted in Android, doesn't matter what ROM you're on so don't cuss out our great devs.
The (Preventative)Solution: Use an app like "Tasker" to shut down your device at 5%.
I actually haven't accomplished this tho... Tasker confused me lol. I doubt every ROM dev is gonna include this "power off at 5%" "feature" because everyone wants to sip every last % of their battery. Maybe a flashable mod could be made or something but that is beyond me since I couldn't even figure out Tasker.
If you CAN'T send it in to HP for replacement then the jig stuff you guys are talking about is probably your only hope.
- Sent from my OG Epic 4G runnin fine on CM9 -
I went and bought some JTAG equipment, and I'm ready to dive in.
Does anyone know what my target is to read from good touchpad / write to bad touchpad, or perhaps willing to share bin files,etc they may have access to?
Ready and willing...make me able! : D
Well I tried manually charging my batteries again.... I don't have a Li-Po charger so don't know if that would fix things. It does charge the battery I am powered up again but still have the battery with ?.
I figured out that the gold button on the mother board is a shut off switch. If you hold it for a few seconds the device will shut off. Sometimes it will also turn the device on but so far it's been very unpredictable.
I'm going on vacation and really wish I was able to fix this thing so I could watch some movies on my almost 6 hour flight. Guess I'll have to resort to my Motorola Atrix with LapDock.
Good info about the gold button! I went and re-read some of a thread on webosnation about where the touchpad expects the battery firmware to be. Totally forgot that it was on the integrated flash storage... so if that's the issue, getting the file on there is the easy part, IF I can figure out a way to interface with the integrated storage.
That's the next piece to figure out anyway. Don't think the JTAG box will be used for that, but who knows, haven't found much info for reading/writing from embedded storage directly. I'm hoping that with the right pinout and maybe extra parts, I can use it as a usb drive or something.
Will come back with info soon.
I plug it in the charger and the light blinks.. So I know it works.
And also the buttons on the phone vibrate..
This happened before. And I started pressing all the buttons on my phone.. and it turned back on luckily.
But now this time it wont turn back on..
Is there any method that can help me fix this.
Thank you
sorry for the bump.. But can anyone help me please? I slept with it in my pocket and I woke up.. And this is what happened..
Havent got to use my phone all day.
Orange light comes on and everything. Its just I cant get the screen to turn on..
I am not sure if it will work but try taking your battery out for 5-10 minutes and see if it comes back on.
Sent by my WCX powered Vivid
ronnie498 said:
I am not sure if it will work but try taking your battery out for 5-10 minutes and see if it comes back on.
Sent by my WCX powered Vivid
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Click to collapse
Tried that... Didnt work
May have to take it to att to trade it out
Sent by my WCX powered Vivid
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.
Almost the same problem
I have almost the same problem, except it does NOT flash the orange charge light, at all. The buttons don't vibrate, at all, the screen stays black, it doesn't turn on or anything. It doesn't even connect to the computer when I plug in a USB cord, that I know works. I don't believe it's bricked because I have done nothing to brick it. One day, I was using Xbox smartglasses, I finished and locked the phone back, a bit later I tried to unlock it but it wouldn't unlock, turn on or anything. I'm fairly certain is wasn't dead because I had just charged it the night before and had not had it turned on, and the battery was over 95%. Does anyone know anything that might help? :/