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Hi guys, haven't been here since my WIN MOB days. Glad the place is hopping as usual.
Bionic users seem to be experiencing a total lockup on sleeping handsets. There is a rather extensive thread over Moto support and the mod seems to be paying attention.
Just popped in to ask your experiences and the frequency with which you guys are seeing this and any possible remedies.
I've seen a couple of very short threads here, but nothing with any follow-up.
Thanks,
RMD
I have had this happen on multiple occasions, the power/wake-up button stops working and the only way to get the phone back is pulling the battery. The last time it happened was last night, and even after the battery was pulled it wouldn't come back up. I only got my phone back after switching out the battery with my extended battery.
Does anyone have a link to the thread at Moto support?
Seems like it happens more often when the phone has been sleeping for longer than 30 mins for me. Go for a run, come back and can't wake the phone up. Or go to sleep and wake up in the morning with it blacked out.
This happened to me for the first time today, but it happened twice within about 2 hours. Pulling the battery was the only way to get it back.
This has been happening to me for the last few days, only things is Im rooted, I was considering unrooting until customer roms and kernels come out.... but seeing that you guys are having this issue with the phone stock.... quite weird, hopefully a firmware update will come out for this soon
I've got mine rooted and have never had this issue before. I have not removed or frozen any apps though.
Also I leave my system on performance mode in the battery profile.
In fact, I left it on my nightstand last night without plugging it in. Woke up a few times and checked the time each time and the phone always woke right up.
So, I want to say mine started locking up when I selected "in pocket detection."
I just now thought about it reading one of the post here talking about going for a jog. I just turned it off and will see if that makes a difference. I get a lock at least once a day.
I have been rooted since day 1 and have had Bloat removed since day 2 and "knock on wood" have never had this issue.
I've been getting this too. It only seems to happen at home where I have only 3g available. Are you guys that are having this happen in a 4g area or is it just 3g as well?
I had this issue on the second day and never since, but being how "lucky" I am as I post this I will have the issue...
Had this happen once to me today while i was severely multitasking then hit the power button by mistake. I gave up after about 5 seconds and pulled the battery
I have had this happen to me about 3 times now. Once during texting, once after breakfast, and once after movie. I think this is pretty damn unacceptable for a $600 device that was delayed so much.
Never had the black screen. However after long standby times the pattern screen doesn't register correctly the first few times. Unrooted.
Sent from my DROID BIONIC using XDA App
Luckily Chicago and the suburbs are 4g so im it all the time. So far inly in 4g has it happen to me
Sent from my DROID BIONIC using Tapatalk
Second day it happened but nothing since this and the huge 3G drop error is big on the moto site maybe an update soon
Sent from my DROID BIONIC
mine did it once, but after i rooted i havent had it happen since.
Chbimmer said:
So, I want to say mine started locking up when I selected "in pocket detection."
I just now thought about it reading one of the post here talking about going for a jog. I just turned it off and will see if that makes a difference. I get a lock at least once a day.
Click to expand...
Click to collapse
I had this same issue on Day 2 of having my blessid Bionic... Didn't realize why my screen kept going to sleep every 5 seconds. So after taking my phone to VZW to have it looked at (and the rep had no clue what was going on)--I realized that my in-pocket detection setting may have been the culprit.
Not happening to mine. However I do notice apps deleting themselves when transferred to my SD card. Rumor is they are prepping an update soon... I sure hope so. But the good news is the screen is growing on me, and I love the phone. It reminds me when I first bought My Samsung LED TV w/240 refresh rate. My eyes took forever to adjust, now I cant watch tv any other way.
Rip Syntaxx said:
I had this same issue on Day 2 of having my blessid Bionic... Didn't realize why my screen kept going to sleep every 5 seconds. So after taking my phone to VZW to have it looked at (and the rep had no clue what was going on)--I realized that my in-pocket detection setting may have been the culprit.
Click to expand...
Click to collapse
So, I turned in pocket detection off and it has not had an issue since I posted last.
Chbimmer said:
So, I turned in pocket detection off and it has not had an issue since I posted last.
Click to expand...
Click to collapse
Good deal... Glad to hear it. It was gonna drive me nuts. This was my first time being an "early adopter". I usually wait about 3-6 months before buying a popular phone to allow all the bugs to be worked out. So getting this phone 2 days after its debut--you can see why I was nervous to have a fully-functioning phone!
I just got an LG Optimus 2x from Wind and after *thwip*-ing the screen left and right for several hours, it came to my attention that smartphones can do a lot more than simply sliding the screen horizontally. They can do it vertically too. So after several more hours of that and 11 minutes of porn later, I decided I wanted to root this thing. Burying it in soil and sprinkling water on it didn't work for some reason so I questioned the almighty Google - it led me here.
My phone has Froyo 2.2 (I think?) and I want to gain root permissions and upgrade to CM7. At least that's what I was told on Youtube, dude named analcobra said I want CM7 and who am I to question a guy named analcobra?
Any help is appreciated, I'll post a pic of my tits in return.
well first off welcome to xda, secondly all the info you need is right here just use the search fucntion, people dont like it when you dont use it lol,
i wish i could help you root your phone etc, but i have only just got the o2x myself , did have previous phones but each phone has a different way of getting root etc,
Just download superoneclick, follow instructions, root, download rom manager off android market to flash a recovery image, download cm7 to the root of your sdcard, reboot into recovery and flash cm7 the end, tits please?
GavinGill said:
I just got an LG Optimus 2x from Wind and after *thwip*-ing the screen left and right for several hours, it came to my attention that smartphones can do a lot more than simply sliding the screen horizontally. They can do it vertically too. So after several more hours of that and 11 minutes of porn later, I decided I wanted to root this thing. Burying it in soil and sprinkling water on it didn't work for some reason so I questioned the almighty Google - it led me here.
My phone has Froyo 2.2 (I think?) and I want to gain root permissions and upgrade to CM7. At least that's what I was told on Youtube, dude named analcobra said I want CM7 and who am I to question a guy named analcobra?
Any help is appreciated, I'll post a pic of my tits in return.
Click to expand...
Click to collapse
Dude, you're funny.
Congrats to both of you for your new toys and welcome to XDA.
My personal recommendation, is to read around, stay at stock for a week. Root it maybe, stay for another week or 2, before choosing the ROM that you want to try first.
Staying on stock with all LG crapware and stuff will allow you to:
1) Know if there are any hardware issues your phone might have which should prompt you to return it to the store.
2) Allow you to appreciate rooting and custom ROMs better.
I also recommend lurking on the Android development threads and back reading maybe 5 pages of the more active threads. That way, you'll know what the pros and cons of each ROM is. And you'll know what you'll get yourself into after flashing. (So you don't cry out that you don't have FM radio when you just flashed an ICS ROM.)
My immediate recommendations for 1st time CyanogenMod flashers would be Temasek's CM7 of course. As it is a very active thread, and support is definitely abundant.
Anyway, adjust your LCD brightness, and prepare to read stuff.
Above all, have fun.
GavinGill said:
I just got an LG Optimus 2x from Wind and after *thwip*-ing the screen left and right for several hours, it came to my attention that smartphones can do a lot more than simply sliding the screen horizontally. They can do it vertically too. So after several more hours of that and 11 minutes of porn later, I decided I wanted to root this thing. Burying it in soil and sprinkling water on it didn't work for some reason so I questioned the almighty Google - it led me here.
My phone has Froyo 2.2 (I think?) and I want to gain root permissions and upgrade to CM7. At least that's what I was told on Youtube, dude named analcobra said I want CM7 and who am I to question a guy named analcobra?
Any help is appreciated, I'll post a pic of my tits in return.
Click to expand...
Click to collapse
All the folks are right above, proceed accordingly.
However, keep in mind that your device is not an O2X(P990) but a G2X(P999), so to prevent yourself from some hassle(bricking your phone,etc.), check the T-Mobile G2X thread.
http://forum.xda-developers.com/forumdisplay.php?f=1114
Sent from my LG-P999 using xda premium
DupleX01 said:
However, keep in mind that your device is not an O2X(P990) but a G2X(P999), so to prevent yourself from some hassle(bricking your phone,etc.), check the T-Mobile G2X thread.
http://forum.xda-developers.com/forumdisplay.php?f=1114
Click to expand...
Click to collapse
Thanks, probably would have missed that.
Also, what's with the battery on this thing? I switched my phone off last night (at 62%) and when I turned it on this morning, it was at 25%. Is it supposed to lose that much power even while it's turned off, or do I just have a faulty device?[/color]
Damn, that's bad. Is it a new phone? I only lose 3-4 percent a night when it's not even turned off (just the screen). But I can imagine it's the fault of the original LG ****ware, I had to install it a week ago because I bricked my phone, and after 2 minutes of the CLEAN install it was already lagging heavily.
GavinGill said:
Thanks, probably would have missed that.
Also, what's with the battery on this thing? I switched my phone off last night (at 62%) and when I turned it on this morning, it was at 25%. Is it supposed to lose that much power even while it's turned off, or do I just have a faulty device?[/color]
Click to expand...
Click to collapse
How new is your phone? You might just need to drain the batt, then charge it to full.
If it still happens, something's wrong with your phone. Take it back to the shop.
Stock froyo roms only use 1% of battery on idle. (2g network use only. No wifi or gps.)
----------
Sent from my Optimus 2X
The phone's brand new, I got it like two days ago. The battery was already really low when I got it so I let it die and then charged it back up to like 90% before unplugging it. I'll drain it, charge it again, and then see how things go before returning it I guess. It lost 1% (with the screen turned) off in the last 12 minutes. D:
I don't have a data plan on this (aside from the free 100mb that comes with Wind25) so I had Wind disable the data on it. I also turned off the wifi before turning the phone off last night because I thought it'd save power. Would that have anything to do with it or is my inner noob showing?
GavinGill said:
I don't have a data plan on this (aside from the free 100mb that comes with Wind25) so I had Wind disable the data on it. I also turned off the wifi before turning the phone off last night because I thought it'd save power. Would that have anything to do with it or is my inner noob showing?
Click to expand...
Click to collapse
Yes. Turning off wifi if you're not going to use it would help.
Having an enabled wifi either:
1) Keeps searching for networks that it can connect to
2) Once connected, will background sync/update certain apps. (i.e. Google Play)
I just noticed that if I do things that are supposed to conserve battery power, they use up more. Switching to 2g only, turning off wifi, etc. I lost 5% in one hour doing that, but when I turned everything back on, I only lost 1% in one hour.
In any case, the battery seems to be doing a little better than yesterday, maybe I just have to drain/charge it a few more times to sort it out? Has anyone else ever had similar problems before?
Gavin, I'm a new smart phone user too and have the same phone from windmobile and the first thing I noticed about the phone was how quickly the battery can drain. I thought it was defective or something but no, that's how it is. Mine would be dead from a full charge in less than 14 hours and that's without any usage, which is shocking and made me consider cancelling my plan. I do have data running however. Anyway, there are a bunch of apps available that can preserve the battery life. I've tried 3 or 4 and the last one (just found it 2 days ago from the Play Store) is the best by far. It's called "battery defender". I fully charged my phone yesterday and after a whole day (24 hrs) I checked the battery status and it showed 90% left (the app adds a battery icon that shows % left). Pretty damn good for a phone that used to be dead in less than 14 hours. I'm extremely happy. You can also try "juice defender" (the first app I tried) but that will probably give you 2 1/2 days on a full charge, which isn't bad.
BTW, draining and charging the batt won't do much if anything at all and in fact it ISN'T recommended that you let it drain below 20%.
Check out those apps and download one. They're free and they DO work. Also, get yourself a car batt charger too and maybe an extra battery.
GavinGill said:
I just noticed that if I do things that are supposed to conserve battery power, they use up more. Switching to 2g only, turning off wifi, etc. I lost 5% in one hour doing that, but when I turned everything back on, I only lost 1% in one hour.
In any case, the battery seems to be doing a little better than yesterday, maybe I just have to drain/charge it a few more times to sort it out? Has anyone else ever had similar problems before?
Click to expand...
Click to collapse
No need to repeat cycling the battery. You can maybe do it once every 2 months and that's plenty for Lithium Ions.
Electroman is right. Optimum charging cycles go rom discharging only to 20%, then charging back up to 80%. And repeat.
About your battery being worse when you actually disabled your network stuff. I'm thinking you have apps or widgets that are configured to update every so often. And with the network out, they keep on refreshing themselves.
I personally didn't see huge gains from Juice Defender, but those batt saving apps are definitely worth a try.
Wonder if wind is putting any dodgy apps on the phone that use battery up?
Sent from my Optimus 2X using Tapatalk 2
@ Elecktroman: Thanks, I'll give Battery Defender a shot.
salisbury_steak said:
Optimum charging cycles go rom discharging only to 20%, then charging back up to 80%.
Click to expand...
Click to collapse
That's good to know. Why is it best to stop at 80% though? Just curious. .-.
GavinGill said:
@ Elecktroman: Thanks, I'll give Battery Defender a shot.
That's good to know. Why is it best to stop at 80% though? Just curious. .-.
Click to expand...
Click to collapse
Cuz the voltage gets high and reduces the life of the battery. Sort of an increase in MAH at the risk of overcharging and slowly killing the battery. 20-80% is ideal but **** that!
Sent from my Optimus 2X using Tapatalk 2
GavinGill said:
@ Elecktroman: Thanks, I'll give Battery Defender a shot.
That's good to know. Why is it best to stop at 80% though? Just curious. .-.
Click to expand...
Click to collapse
Mungulz actually gave a pretty good summary. For more details though, you can check out this Lifehacker article:
http://lifehacker.com/5875162/how-often-should-i-charge-my-gadgets-battery-to-prolong-its-lifespan
So... My Mom got her One about a week ago, today I took a look at the power menu all I can say is WOW this definitely sealed the deal for me...
Three days on battery... I know that she plays word search type games for at least a half an hour daily, she talks A LOT and she CONSTANTLY checks/syncs the THREE e-mail accounts on her phone... I am just amazed...
I'd love to see a screen shot of her history
Sent from my HTCONE using Tapatalk 2
Sure!
mykrlz182 said:
I'd love to see a screen shot of her history
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
Yep... I'll post one tomorrow morning!
Kwongger said:
Yep... I'll post one tomorrow morning!
Click to expand...
Click to collapse
Ive not yet pulled 3 days out of it yet but I can get 2 days easy. regular usage of web browsing, phone calls/texting and lots of Blinkfeed lol.
I'm sorry, but that's far from the norm.
There are always people who claim to have all this amazing battery life, but most of it is rubbish. A day, just over...that's what you should expect at best if you're actually using your phone.
Sent from my HTCONE using xda premium
Lol the way I use my phone I am pleased to see 12-15 hours
dtblair24 said:
Lol the way I use my phone I am pleased to see 12-15 hours
Click to expand...
Click to collapse
ahaha me too, I can pull about 10 1/2 hours with 4 hours screen time and that's about as good as it gets, but that's with playing music and web browsing a bit as well.
If my phone can last me from the time I take it off the charger in the morning to the time I put it back on when I go to bed, which it usually does, I'm content. And that's with me messing with it all day, and at least 6 hours of streaming music.
I can get a day and a half out of mine. That being said the half day part doesn't do me a lick of good so he gets charged every night regardless.
Sent from my SCH-I605 using Tapatalk 2
Rippley05 said:
I'm sorry, but that's far from the norm.
There are always people who claim to have all this amazing battery life, but most of it is rubbish. A day, just over...that's what you should expect at best if you're actually using your phone.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
dtblair24 said:
Lol the way I use my phone I am pleased to see 12-15 hours
Click to expand...
Click to collapse
[email protected] said:
ahaha me too, I can pull about 10 1/2 hours with 4 hours screen time and that's about as good as it gets, but that's with playing music and web browsing a bit as well.
Click to expand...
Click to collapse
Yea, I think the op's mom is afraid to use the phone lol...
Im only geetin 6 to 8 hrs outof mine. Im really missin my note 2. I always charged it at night and NEVER had to charge again until following night
Sent from my HTCONE using xda app-developers app
I'm getting excellent battery life. Lasts all day easily and most of the way into the night. On average it needs to be charged after 19-24 hours.
Check to make sure you're not running any hungry background tasks.
This is the first phone I've had since the existence of 4G LTE that I haven't had to put on the charger every single night. I'm thrilled with the battery life on this phone.
RE
Sorry about not posting the ss, I have to get around to it later...
To all the Naysayers:
I just posted this because I found it a bit weird, she has been using it quite a bit, she has used 93 minutes off our plan as of this morning and that is in just a week.
EDIT: She is CONSTANTLY deleting running apps so that is probably a good portion of it.
Also, one more thing, in her settings under about it says "Hardware Version 0004" what is this and does any of your devices say different?
Thanks,
Kwongger
Kwongger said:
Sorry about not posting the ss, I have to get around to it later...
To all the Naysayers:
I just posted this because I found it a bit weird, she has been using it quite a bit, she has used 93 minutes off our plan as of this morning and that is in just a week.
EDIT: She is CONSTANTLY deleting running apps so that is probably a good portion of it.
Also, one more thing, in her settings under about it says "Hardware Version 0004" what is this and does any of your devices say different?
Thanks,
Kwongger
Click to expand...
Click to collapse
I didnt mean to come off as a nay sayer at all...I can prolly get 3 days if i didnt use the phone is all. Would love to see her history on app usage though....maybe they put some juiced up uber battery in hers lol.
0004 just shows which round of hardware the phone was built on. Mine as well as most should say 0004.
Terrible signal running kingdoms of Camelot at work. Plus music all day has me sitting at 8 hours haha. 8% currently.
Sent from my HTCONE using xda app-developers app
YAY! Screenshots!
Here you go!
3 days is far from the norm, and the battery monitor is EASILY fooled, all it takes is a partial charge. My girlfriend's mom just got the galaxy the other day and I went over to help her with her car BT, took a quick glance at the battery monitor for kicks and it said she was on something absurd like 5 days and I knew something was off. Turns out she didn't charge her phone at night, just sporadically during the day, and it had never charged to 100%.
I'm getting around 14 hours until I hit 20%, and this is with HEAVY usage...taking pictures, using Facebook, Twitter, Instagram, blinkfeed, playing games, etc, all on 4G. So the battery life IS pretty nice.
good here
Sent from my HTCONE using Tapatalk 2
I charge my phone every night so I don't know exactly how long it'll go, but I think I've only ever dropped below 50% once, and that was the first day, and HTC Connect was acting all screwy. Had used over 60% in the monitor. Love it!
Hi,
After seeing reports of everyone's awesome battery life, mine seems terrible - it will only last about 12 hours with 2 hours screen on time, just Web browsing and listening to music really. I noticed my signal strength seems poor most of the time, but I have been in rural locations so that isn't necessarily unexpected.
I bought the phone from Fido (Rogers) but unlocked it to use on koodo, that shouldn't make a difference should it?
I'm thinking of sending it for repair /replacement but I really don't want to as my fall back phone is a pos Galaxy Ace II. There shouldn't be much crap running in the background and I've tried a factory reset so I'm not sure what else to do?
Return it.
Sent from my XT1053 using XDA Premium 4 mobile app
notrohsilem said:
Hi,
After seeing reports of everyone's awesome battery life, mine seems terrible - it will only last about 12 hours with 2 hours screen on time, just Web browsing and listening to music really. I noticed my signal strength seems poor most of the time, but I have been in rural locations so that isn't necessarily unexpected.
I bought the phone from Fido (Rogers) but unlocked it to use on koodo, that shouldn't make a difference should it?
I'm thinking of sending it for repair /replacement but I really don't want to as my fall back phone is a pos Galaxy Ace II. There shouldn't be much crap running in the background and I've tried a factory reset so I'm not sure what else to do?
Click to expand...
Click to collapse
Install betterbatterystats and see whats causing the drain. Post some screenshots here and maybe we can help you
I had really bad battery on my first X. Called Motorola and got a brand new replacement and have excellent battery now using the same apps. Just get it replaced.
Sent from my XT1053 using XDA Premium 4 mobile app
OK here are some screens. The signal is terrible for a lot of it but that doesn't seem to be the problem, just that it doesn't have enough juice.
I probably will return it, which is going to suck. It's an awesome phone otherwise.
I'm using an unlocked Rogers Moto X with Koodo. Having great battery life for the most part. I do find its better running 4.4 (using the AT&T 4.4 release) however to install it you would need to unlock your bootloader which voids the warranty. Cycle the battery another day or two, if that makes no difference then the battery may in fact be bad.
Steve-x said:
I'm using an unlocked Rogers Moto X with Koodo. Having great battery life for the most part. I do find its better running 4.4 (using the AT&T 4.4 release) however to install it you would need to unlock your bootloader which voids the warranty. Cycle the battery another day or two, if that makes no difference then the battery may in fact be bad.
Click to expand...
Click to collapse
I would like to install 4.4, but as you said it will screw me over unfortunately. I've had the phone 2+ weeks now, I've only just got home to do anything about it so it should have had plenty of time to settle in. Looks like a trip to Fido is in order!
notrohsilem said:
OK here are some screens. The signal is terrible for a lot of it but that doesn't seem to be the problem, just that it doesn't have enough juice.
I probably will return it, which is going to suck. It's an awesome phone otherwise.
Click to expand...
Click to collapse
You surely should return it, mine lasts much longer with harder use
Do you have root? Try this:
http://forum.xda-developers.com/showthread.php?t=2432729&highlight=freeze
The install better battery stats or gsam and try to figure it out. If you're running up to the end of your return period, then I guess you should exchange it.
I don't believe that phones have "bad" battery life; you just have to find out what's cause the problem in your particular case.
I am getting similar results all of a sudden. Stock not rooted. I get about 2 hours of screen on time with about 13 hours uptime
Do [either of] you have location reporting on? Look at notro's screenshots, those consistent wake blue slivers "look" like location reporting...
I'm also getting results like these. I got this phone on Craigslist, so I don't know exactly how to go about returning it. I was thinking about sending it back to Motorola since the phone is still under the 1 year warranty. I tried chatting online with Motorola customer service, but they just gave me some tips on how to improve battery life. Any ideas? Thanks.
prelives14 said:
I'm also getting results like these. I got this phone on Craigslist, so I don't know exactly how to go about returning it. I was thinking about sending it back to Motorola since the phone is still under the 1 year warranty. I tried chatting online with Motorola customer service, but they just gave me some tips on how to improve battery life. Any ideas? Thanks.
Click to expand...
Click to collapse
Post #11 is correct, turn off google location reporting. Turned mine off 2 days ago and the battery is back to where it was with 4.2
Sent on my Moto X
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
alfamega190 said:
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
Click to expand...
Click to collapse
I did until I did a prl update...all was fine afterwards
Happens when coming off WiFi for me, have to toggle air plane mode or update prl to get her working
vincey2kr1 said:
Happens when coming off WiFi for me, have to toggle air plane mode or update prl to get her working
Click to expand...
Click to collapse
Same here. Coming from Wi-Fi I lose my LTE. Glad to here I'm not the only one.
I have been having connectivity issues since I got this phone on the 5th...finally replaced it week n half later an still having same issue. It doesn't load fast and stays in 3G status most of the time. Have 6 other lines on my account and not having problems with any of them... have been using my iPhone 7 plus most of the time due to issues... am using it now to type this comment...customer care tried fixing 4 times and 2 trips to corporate to fix... the 2nd trip to replace... still hav issues... not sure what the heck is wrong. Brand new minutes started today...so that's not an issue...I'm jus abt at a loss
Frustrated33 said:
I have been having connectivity issues since I got this phone on the 5th...finally replaced it week n half later an still having same issue. It doesn't load fast and stays in 3G status most of the time. Have 6 other lines on my account and not having problems with any of them... have been using my iPhone 7 plus most of the time due to issues... am using it now to type this comment...customer care tried fixing 4 times and 2 trips to corporate to fix... the 2nd trip to replace... still hav issues... not sure what the heck is wrong. Brand new minutes started today...so that's not an issue...I'm jus abt at a loss
Click to expand...
Click to collapse
So maybe it's a software issue. I'm hoping an update will fix it.
alfamega190 said:
So maybe it's a software issue. I'm hoping an update will fix it.
Click to expand...
Click to collapse
When connected to LTE it doesn't load fast like with ur note 8. But I'm not having the 3g issue. Still a problem though
After calling Sprint again today to look into this issue...they were baffled and could not figure it out so a ticket was created for Tech support to call me back in 5 - 7 business days.
I got off the phone and did some more trouble shooting on my own again. I starred at the phone for awhile and got a wild thought abt my lil plastic case I had on the phone...and sure enough thts wht it was. Just a plastic case with separate top an bottom peices tht was plastic to look like metal...and i do believe that thm 2 lil pieces on my case was interfering with the signal. I have the exact same case on my iPhone 7 Plus jus a different color and there is no interference at all. I took the case off and hav had the best signal...full bars and LTE ever since...All this time it was the case that was purchased from Sprints website. So I will be taking the case back because my phone is now completely naked lol and I need a new one. Problem solved!
............
not anymore
alfamega190 said:
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
Click to expand...
Click to collapse
Update... Got a replacement on September 26 from my local Best buy and all LTE issues r gone?? Phone is blazing fast now.
alfamega190 said:
Update... Got a replacement on September 26 from my local Best buy and all LTE issues r gone?? Phone is blazing fast now.
Click to expand...
Click to collapse
Well..... back again. Same issues. Pages load at a snail pace. LTE cute in n out. Downloads seem to be unaffected though. I did a speed test and got this result...
Just returned my Note 8 today before the 14 day period. Had multiple issues with network...and multiple calls with tech support.
No calls coming through, straight to vm...double texts. Getting a replacement in a couple days, hoping for much better experience.
Had issues before i put a case on it. Tech support did all the usual reset, reactivation, *720, 730, 740, multiple prl and profile updates. Figured it was only going to get worse. Didn't want to risk not being able to return. $35 restocking...oh well. Back to my trusty note 2 for a couple days
Sprint tech and manager tried to tell me that that practically the whole city had tower issues and that the phone was working as its supposed to. I use the phone for work, so reliability is important. Sprint store did everything in their power to prevent a return. Diagnostics run on some Windows 95 laptop was a joke.
Code Blooded said:
Just returned my Note 8 today before the 14 day period. Had multiple issues with network...and multiple calls with tech support.
No calls coming through, straight to vm...double texts. Getting a replacement in a couple days, hoping for much better experience.
Had issues before i put a case on it. Tech support did all the usual reset, reactivation, *720, 730, 740, multiple prl and profile updates. Figured it was only going to get worse. Didn't want to risk not being able to return. $35 restocking...oh well. Back to my trusty note 2 for a couple days
Sprint tech and manager tried to tell me that that practically the whole city had tower issues and that the phone was working as its supposed to. I use the phone for work, so reliability is important. Sprint store did everything in their power to prevent a return. Diagnostics run on some Windows 95 laptop was a joke.
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Ssame here. Really annoying. I wanna keep the phone but these issues r really getting to me. My replacement was fine for the first week or so, then right back to the BS. Not sure if it is Cache issue or Wut. But it starting out fine then going to this is really odd. Also, I uninstalled all apps that i had recently installed and nothing
alfamega190 said:
Ssame here. Really annoying. I wanna keep the phone but these issues r really getting to me. My replacement was fine for the first week or so, then right back to the BS. Not sure if it is Cache issue or Wut. But it starting out fine then going to this is really odd. Also, I uninstalled all apps that i had recently installed and nothing
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Tried to post of pic of download speeds but can't do it. I'm getting 108 mb down and 3mb up. Not sure wut the issue is with LTE but that is .ore than enough to do simple tasks like web browsing
I was able to get a better download speed from turning enhanced LTE on by using shortcut master lite and searching lte....the setting is
com.samsung.networkui.usa.EnhancedLteServices
Under mobile networks...
Just search EnhancedLteServices in shortcut master lite to enable and see if it helps you
BlueFox721 said:
I was able to get a better download speed from turning enhanced LTE on by using shortcut master lite and searching lte....the setting is
com.samsung.networkui.usa.EnhancedLteServices
Under mobile networks...
Just search EnhancedLteServices in shortcut master lite to enable and see if it helps you
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Jus enabled it. Never heard of that option. I'm on Sprint so not sure if that make a difference..... Will check back in sometime,2morrow
alfamega190 said:
Jus enabled it. Never heard of that option. I'm on Sprint so not sure if that make a difference..... Will check back in sometime,2morrow
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I am on Sprint and mine was improved
BlueFox721 said:
I am on Sprint and mine was improved
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Ok. I will see how my day goes with it enabled. Thx
alfamega190 said:
Ok. I will see how my day goes with it enabled. Thx
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Still the same but I have noticed something wierd.. So my LTE issues always come when I'm surfing the web in chrome or the Samsung browser, pages slow to load sometimes not loading at all. Blue bar jus moves like a snail. And if I go to another like youtube to watch a video it loads up jus fine. Odd...