My Bionic was working great until yesterday. I lost 4G completely. It shows several bars of 4G in white but I'm getting no data at all. It never turns blue. I've done factory resets and battery and simm card pulls. Is exchanging it my only option?
Another guy on here and I were having this problem with 3G a couple days ago. I never heard back from him or other people, but mine resolved itself by doing nothing. Verizon problem.
<Mod Edit>
Turns out it was stuck in airplane mode. toggling it on and off didn't work. I had to stop it under setting-applications-running applications. Verizon also gave me a new sim card but it still didn't work until we stopped the airplane mode.
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Ok, So far I've been loving this phone, no hiccups, no reboots, no problems and loving the battery life.
I live in a 3G only area so I have the phone set to CDMA only all the time. Last night I was having a chat on Google Talk and my 3G dropped, I figured, meh, it's just gonna need a reboot or let it sit for a while to come back. Well it sure didn't.. that was 12 hours ago from posting this. I've tried every toggle known to man, reboots, etc.. Nothing will give me my 3G back. Can someone please help me to prevent from having to call Verizon and go through all the reboot your phone, return to factory settings crap. Then end up with a factory like-new phone when my phone isn't even a month old yet. Wifi is working fine here at work, but I need my 3G.
Mine is screwed today as well... If it takes a factory data reset, I'd just as soon do it on my own. Update to fix isn't due until November... Grrrrrrrrrrrrrrrr...
Anyone with any real solutions? All the reboots/battery pulls/airplane mode toggles have been performed.
Thanks!
GLiDE
If both of you are experiencing issues today it may be something as simple as a network issue.
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lrs421 said:
If both of you are experiencing issues today it may be something as simple as a network issue.
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Click to collapse
I thought so, but other people with smartphones around here on verizon aren't experiencing any issues. So I've eliminated network issues as the problem here.
yeah i think must be a network issue
Yep, same here... I even have a guy in another department in the plant with a Bionic and his is working just fine while mine sits brainless. it's definitely not a network issue for mine. aCk!!!
A new SIM card later... DoH
I have been dropping data connections also and it takes awhile to come back on sometimes. Usually if swith from 3g to 4g and such it comes back but I am getting frustrated with it. Other than that I love it.
Yeah, I'm really getting sick of the dropped 3G too, I can't figure out a pattern to it either, just drops out of nowhere sometimes.
I am having the exact same issues......I have power cycled, done battery pull, etc. Does not seem to be a network issue as 3G can be working fine one minute, not working the next, then go back to working again 5 minutes later. The duration almost seems random in nature. Very frustrating. Other than that I love the phone.
Same as pretty much everyone else. Really intermittent data connection problems. Have gone through 3 handsets so far.
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Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
diaco1974 said:
Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
Click to expand...
Click to collapse
I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
esbox said:
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
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Click to collapse
It doesn't look like its dialing out. However, I am getting a message that my verizion sim card has been updated. So far I have not lost service in places where I would frequently lose 3g. Could be a placebo effect though.
Alright guys here I go I should of posted this on a topic thread I started couple of weeks ago but whatever here it goes and i hope it helps... So I went through 2 hard resets and one new SIM and so far this is he only thing the worked. Called big red and got a level 2? Tech support and since then have had no problems going on couple weeks now... Didn't see anyone mention this in previous posts. go into settings> Battery and data management > make sure you have "background data" and "data enabled" both checked. Hope this helps has for me and i hope I'm not repeating this info
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Did the hard resets and sim change do anything? I have looked at my data settings and both items you mentioned are enabled on my phone.
Well yes on the hard resets and questionable on Sim card but data was still lost Week.later again and this new trick has been working since I did the changes going on about 2 Weeks now
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Mine dropped today, one week into using this phone. Could be a fluke, but here's what worked: toggled LTE back on (no 4g here), then rebooted. Viola! 3g immediately. I really hope this isn't a constant problem...
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Bionic 3g/4g is not working (DROP) "FIX"
After searching around a few days for solution n test many apk and many many methods... Finally found the fix.
Just download "BionicTCP" from market (Play Store) (REQUIRES ROOT), and click on "Large TCP Buffers". It makes my Bionic xt875 3G/4G NO DROP AT ALL.
*BionicTCP : https://play.google.com/store/apps/details?id=com.spirilis.bionictcp
or directly from : http://spirilis.net/junk/android/BionicTCP.apk
By: SPIRILIS
so i came from my GNEX and needed to cut the SIM from micro to nano. came out damn near perfect. put the cut SIm in my moto x and it worked. 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G. Verizon did the whole "Restart and factory reset" BS and nothing helped. they tried a new sim and it wouldnt accept it.... what do i do
so now that you have a new SIM card. the phone wont read it at all so you have no data what so ever?
savini72 said:
... 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G....
Click to expand...
Click to collapse
I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
i have data and everything is working fine, but its only 3g. ive tried a new sim, hard reset, changing my data from global to 3g/4g adn all i can get its 3g.... i mean it works but jsut annoying
have you done any major changes to the phone recently?
if you haven't done any changes then sounds like there end not yours. only thing left you could try would be to use one of the restore to stock zips and try flashing it and see if that fixes it.that file contains all the modem's and so forth.
also like the other guy said are you connected to wifi and are you even sure you get 4G at your current location. i would restore my device to stock with the correct zip and see if that fixes it.
Wrong post
I'm going to just try Verizon again and if they can't fix it demand a replacement... Why have a 4g phone when it's not using It
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
savini72 said:
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
Click to expand...
Click to collapse
What'd it end up being?
Slapped my Moto
Lacrocious said:
I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
Click to expand...
Click to collapse
I have noted the same thing, and was curious.
Per VZW customer support today, that is normal operation.
The reasoning is as I expected:
Once you have a wifi connection (not just the wifi radio turned on), that connection will be responsible for data communications. The data capability of 4G is redundant, and the phone drops back to 3G operation to support phone only operations (voice, sms, e911, etc).
As I understand it, this should reduce both your battery usage, and of course VZW's tower's data load.
I have been using my Htc one from the past 2 years using the same sim card. Since i stay in India, the phone goes into roaming mode when you travel across states. So 10 days ago, i travelled to another state and my phone entered into roaming mode from then my phone cannot be connected to the network. I am unable to use the cellular services. Sometimes my phone works fine but the next minute, i loose the signal again. It is not in a stable mode, it keeps loosing and gaining the connection. Neither can i call nor i can text. If the phone gains signal, it happens only for a minute or two after that, it looses the network again.
My sim card is fine since i checked it in other phones. So the problem is with the phone or the sim tray.
What should i do?
jaipreet said:
I have been using my Htc one from the past 2 years using the same sim card. Since i stay in India, the phone goes into roaming mode when you travel across states. So 10 days ago, i travelled to another state and my phone entered into roaming mode from then my phone cannot be connected to the network. I am unable to use the cellular services. Sometimes my phone works fine but the next minute, i loose the signal again. It is not in a stable mode, it keeps loosing and gaining the connection. Neither can i call nor i can text. If the phone gains signal, it happens only for a minute or two after that, it looses the network again.
My sim card is fine since i checked it in other phones. So the problem is with the phone or the sim tray.
What should i do?
Click to expand...
Click to collapse
Seems strange it happened after / during traveling
I have herd of others putting a piece of tape on the back of the sim to make it a little thicker. be careful doing this though the sim could get stuck in the phone permanently
Hi guys, I have an issue with 4G after the last dec update. In 4G/3G/2G auto connect mode, usually the receiving data arrow ( v arrow below the 4G symbol in notification bar) gone missing and thus the connection got lost. Only transmitting arrow is visible (the ^ one). I have to wait for some minutes or turn to flight mode and back to get my data connection back.
In the beginning I don't really sure this issue is caused by the latest update, but after I tried nearly everything, including factory reset which is doesn't help, I think that the update is the problem.
I have tried my sim on another phone and it worked normally. I have tried another sim on my note 8 and it got the same problem.
Oh and this is only a 4G issue. My 3G works normally. And before the update, I never experienced this kind of problem.
Two of my friends got the same note 8 and one of them is also using the same carrier as me, but neither of them experiencing this issue.
Anyone can help?
Thanks in advance
I had this issue too, it seems 4g connection only got the problem...,
Problem solved, they replace my device
I have the same problem but seems like in a different way, when I got the phone first time I contacted my service provider to activate the 4G service cause it was inactive on my line due to provider's issues, anyway the phone worked on 4G for only 2 days, after that it kept working on 3G, I contacted the service provider many times but they have no issues with my SIM or handset.
I still don't know what is the problem, is it a hardware malfunction? Is it an installed app? Is it a Samsung Update? I don't know!
have tried getting a replacement sim card, I had same problem in the past and they had by mistake sent a sim that was not 4g, got replacement and problem solved
Well, the problem is that it worked at the fist time on 4G so the SIM was 4G not 3G, but I have just comeback from their store, at the first the technical support did something in their system and switched the phone to airplane mode then turn the network ON back and the deice worked on 4G but after a couple of minutes the phone switched to 3G without going back to 4G, then he advised me that this problem either a SIM or handset problem and it's always 90% SIM problem, so we changed the SIM card and the phone is working on 4G for around 30 minutes till now, I hope it will keep working on 4G
2 days and phone is still working on 4G, it was a SIM card problem
Aoa dear
I.have the issue of secure folder as its not there in my cell phone and when i install it from play store and open it but failed to open as it give the option knox mode failed
I have S10 bought in UK dual sim. I have two sim inserted slot one UK and slot two foreign sim. They both were working fine until recently.
For the last two weeks both have started loosing connection to network. It is for few seconds 5-10 times a day. Initialy this was with foreign sim and this morning the same happened with the UK sim.
I have tried all options in sim card manager, mobile networks and to restart the phone. Still the same.
I have dropped phone twice but this was some time ago so I do not think this is related.
Anyone have experienced something similar on any suggestions how to fix it?
Many thanks
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Yes, I keep losing data connection. I have bars but no data, I have a U.S. sim and a UK sim. Sometimes turning on/off airplane mode helps, other times I have to restart the phone only to get yet another annoying notification telling me I have no network connection. I just installed the latest update, we'll have to see if it stops.
I was decided to do factory reset as a last resort but I thought that maybe I will start with other options and I did the Reset network settings.
So far all good. For the last two days no single issue with loosing network connection.
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