so i came from my GNEX and needed to cut the SIM from micro to nano. came out damn near perfect. put the cut SIm in my moto x and it worked. 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G. Verizon did the whole "Restart and factory reset" BS and nothing helped. they tried a new sim and it wouldnt accept it.... what do i do
so now that you have a new SIM card. the phone wont read it at all so you have no data what so ever?
savini72 said:
... 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G....
Click to expand...
Click to collapse
I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
i have data and everything is working fine, but its only 3g. ive tried a new sim, hard reset, changing my data from global to 3g/4g adn all i can get its 3g.... i mean it works but jsut annoying
have you done any major changes to the phone recently?
if you haven't done any changes then sounds like there end not yours. only thing left you could try would be to use one of the restore to stock zips and try flashing it and see if that fixes it.that file contains all the modem's and so forth.
also like the other guy said are you connected to wifi and are you even sure you get 4G at your current location. i would restore my device to stock with the correct zip and see if that fixes it.
Wrong post
I'm going to just try Verizon again and if they can't fix it demand a replacement... Why have a 4g phone when it's not using It
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
savini72 said:
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
Click to expand...
Click to collapse
What'd it end up being?
Slapped my Moto
Lacrocious said:
I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
Click to expand...
Click to collapse
I have noted the same thing, and was curious.
Per VZW customer support today, that is normal operation.
The reasoning is as I expected:
Once you have a wifi connection (not just the wifi radio turned on), that connection will be responsible for data communications. The data capability of 4G is redundant, and the phone drops back to 3G operation to support phone only operations (voice, sms, e911, etc).
As I understand it, this should reduce both your battery usage, and of course VZW's tower's data load.
Related
Ok, So far I've been loving this phone, no hiccups, no reboots, no problems and loving the battery life.
I live in a 3G only area so I have the phone set to CDMA only all the time. Last night I was having a chat on Google Talk and my 3G dropped, I figured, meh, it's just gonna need a reboot or let it sit for a while to come back. Well it sure didn't.. that was 12 hours ago from posting this. I've tried every toggle known to man, reboots, etc.. Nothing will give me my 3G back. Can someone please help me to prevent from having to call Verizon and go through all the reboot your phone, return to factory settings crap. Then end up with a factory like-new phone when my phone isn't even a month old yet. Wifi is working fine here at work, but I need my 3G.
Mine is screwed today as well... If it takes a factory data reset, I'd just as soon do it on my own. Update to fix isn't due until November... Grrrrrrrrrrrrrrrr...
Anyone with any real solutions? All the reboots/battery pulls/airplane mode toggles have been performed.
Thanks!
GLiDE
If both of you are experiencing issues today it may be something as simple as a network issue.
Sent from my DROID BIONIC using Tapatalk
lrs421 said:
If both of you are experiencing issues today it may be something as simple as a network issue.
Sent from my DROID BIONIC using Tapatalk
Click to expand...
Click to collapse
I thought so, but other people with smartphones around here on verizon aren't experiencing any issues. So I've eliminated network issues as the problem here.
yeah i think must be a network issue
Yep, same here... I even have a guy in another department in the plant with a Bionic and his is working just fine while mine sits brainless. it's definitely not a network issue for mine. aCk!!!
A new SIM card later... DoH
I have been dropping data connections also and it takes awhile to come back on sometimes. Usually if swith from 3g to 4g and such it comes back but I am getting frustrated with it. Other than that I love it.
Yeah, I'm really getting sick of the dropped 3G too, I can't figure out a pattern to it either, just drops out of nowhere sometimes.
I am having the exact same issues......I have power cycled, done battery pull, etc. Does not seem to be a network issue as 3G can be working fine one minute, not working the next, then go back to working again 5 minutes later. The duration almost seems random in nature. Very frustrating. Other than that I love the phone.
Same as pretty much everyone else. Really intermittent data connection problems. Have gone through 3 handsets so far.
Sent from my DROID BIONIC using Tapatalk
Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
diaco1974 said:
Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
Click to expand...
Click to collapse
I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
esbox said:
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
Click to expand...
Click to collapse
It doesn't look like its dialing out. However, I am getting a message that my verizion sim card has been updated. So far I have not lost service in places where I would frequently lose 3g. Could be a placebo effect though.
Alright guys here I go I should of posted this on a topic thread I started couple of weeks ago but whatever here it goes and i hope it helps... So I went through 2 hard resets and one new SIM and so far this is he only thing the worked. Called big red and got a level 2? Tech support and since then have had no problems going on couple weeks now... Didn't see anyone mention this in previous posts. go into settings> Battery and data management > make sure you have "background data" and "data enabled" both checked. Hope this helps has for me and i hope I'm not repeating this info
Sent from my Xoom using XDA App
Did the hard resets and sim change do anything? I have looked at my data settings and both items you mentioned are enabled on my phone.
Well yes on the hard resets and questionable on Sim card but data was still lost Week.later again and this new trick has been working since I did the changes going on about 2 Weeks now
Sent from my DROID BIONIC using XDA App
Mine dropped today, one week into using this phone. Could be a fluke, but here's what worked: toggled LTE back on (no 4g here), then rebooted. Viola! 3g immediately. I really hope this isn't a constant problem...
Sent from my DROID BIONIC using XDA App
Bionic 3g/4g is not working (DROP) "FIX"
After searching around a few days for solution n test many apk and many many methods... Finally found the fix.
Just download "BionicTCP" from market (Play Store) (REQUIRES ROOT), and click on "Large TCP Buffers". It makes my Bionic xt875 3G/4G NO DROP AT ALL.
*BionicTCP : https://play.google.com/store/apps/details?id=com.spirilis.bionictcp
or directly from : http://spirilis.net/junk/android/BionicTCP.apk
By: SPIRILIS
My wife and i both got droid 4 over the weekend. Mine has never had an issue. She's on her second d4 and is still having connectivity issues. She's threatening to get the stratosphere for the same price if it doesnt fix soon. Verizon support did du,bass read from a manual powercycle your phone tech support. I dont think they fixed anything.
Most of the time she and i both have full bars, steady 3G in blue text.
Occasionally hers will go white 3G, bars will go down she'll get 1x or no data. It takes forever for her data to restore.
We replaced the first phone that did this. Second phone did the same within a day.
What are the valid possible causes?
1) two bad phones in a row?
2) bad data provisioning on her account?
3) she uses the phone more than me and this device sucks at restoring 3g after a call?
4) bad sim card? (They did recycle it)
5) bad luck (she's destined to have a 2010 epic 4g...er i mean a brand new stratosphere).
Sent from my DROID4 using Tapatalk
Actually, I believe it sounds like it's trying to connect to 4G. The SIM card is only used for 4G connectivity, so that should not be the problem. Try disabling the 4G radio, and see if that improves things. If it helps, my phone does it too, although the connectivity is generally restored in about 10-15 seconds. I believe it is something the phone does to help save battery. (From my observation, this does not happen in CyanogenMod9/ICS).
Go to Settings => Data Saver => and make sure it is turned off.
Go to Settings => Wireless and Networks => Mobile Networks => Network Mode => and select "CDMA Only" to disable the 4G radio. (It will also significantly save battery in non-4G areas)
Let me know the results.
Good Luck,
OmniUni
Unfortunately not that. Ive spoken to multiple techs. They said they are going to overhaul the profile on the account (they doubt it is the device if 2 phones in a row had the same issue).
I just switched sim cards between the devices and am waiting to see which phone craps out first. Unless vzw fix it remotely before i am done.
Will report back in case people have similar issues, but open to any suggestions.
Sent from my DROID4 using Tapatalk
In my experience, and apparently many others', some Samsung phones are notorious for constantly dropping data. I had the Droid Charge (three refurbs total) and the Stratosphere, all of which constantly dropped data and if tethering, would not reconnect. Also, the keyboard on the Stratosphere is terrible.
Sorry to hear about the Droid 4 not working out. I've found mine to be extremely reliable in holding onto a connection. I hope you resolve whatever is causing the issue, but be warned, getting a Stratosphere could land you with even more data dropping frustrations.
Using my N6 on Verizon, I frequently get messages that I have left my home and dont have data roaming enabled. I don't understand because my note 3 had no problem with Verizon. If I turn on data roaming for data might incur charges from some other provider? On the status bar it used to say either T-CDMA or Verizon Wireless, now it says 3100. My SIM is the same one I used in the note 3. If it matters I am using Liquid Smooth ROM and Franco r2 kernel. Voice seems to work. Any suggestions are welcome.
I'm having the same problem. I have to keep going back to stock to get LTE. I've tried liquid smooth, validus, and bliss pop and all gave me roaming and no LTE. All are their latest builds too. I've also tried popping in and out the sim card with reboots as well.
jerbeck24 said:
I'm having the same problem. I have to keep going back to stock to get LTE. I've tried liquid smooth, validus, and bliss pop and all gave me roaming and no LTE. All are their latest builds too. I've also tried popping in and out the sim card with reboots as well.
Click to expand...
Click to collapse
That is exactly what I am seeing. I'm on WiFi 99% of the time but when I leave the house I have no data.
Good ole Verizon making it impossible to do anything without them approving first. Its probably because Verizon doesn't want people to use the phone on their network before they release it.
They've never been good about nexus though. If you don't recall the whole galaxy nexus debacle
I had the galaxy nexus on Verizon but don't recall them interfering. I do hope that once they offer the 6 that our network access is unfettered, or the community will figure out how to make it work with custom ROMs.
Sent from my Nexus 6 using Tapatalk
Same thing happening here. Goes away after like 10sec tho
Jsuh0 said:
Same thing happening here. Goes away after like 10sec tho
Click to expand...
Click to collapse
Your roaming goes away? I can't run any ROM without roaming on Verizon...
I noticed this issue on CM based ROMs. Any that are stock based are not effected by this bug, for me at least. I have spent a couple of hours trying different things out that people suggest but none of them have worked. I was able to get 3G to work on liquid, but no LTE. and it reverted after a reboot. I sure hope someone can get this fixed soon.
im running cm12 on my n6 and using verizon and it works perfectly. No issues.
on Bliss Pop the Status Bar icon is NOT roaming but if you pull down and check the tiles it says roaming. I dont think its actually roaming though...LTE Discovery tells me I am still LTE and so does Network Signal Info.
So I think its just in the UI.
cmh714 said:
on Bliss Pop the Status Bar icon is NOT roaming but if you pull down and check the tiles it says roaming. I dont think its actually roaming though...LTE Discovery tells me I am still LTE and so does Network Signal Info.
So I think its just in the UI.
Click to expand...
Click to collapse
You think it is still on vzw when it thinks it is roaming. If I enable roaming data I won't get a huge bill from some provider?
almahix said:
You think it is still on vzw when it thinks it is roaming. If I enable roaming data I won't get a huge bill from some provider?
Click to expand...
Click to collapse
Well, I cant swear to it for sure, but I from the apps I have I am still attached to the same cell tower, so not sure how that would equate to roaming.
LTE Discovery also shows as roaming, but all the other info also shows LTE. Same for Network Signal Info.
IANAL , but if your attached to your normal home cell towers, it would be hard for us to be roaming I would think....and hope
It may have to do with LTE vs 3G. When not on LTE it says 3100 (or 31000?) and that bus when I am "roaming". So confusing. I've gone back to stock rather than Liquid Smooth. I will try an AOSP ROM like Pure to see what happens. Although I'm not missing much on stock.
Sent from my Nexus 6 using Tapatalk
cmh714 said:
Well, I cant swear to it for sure, but I from the apps I have I am still attached to the same cell tower, so not sure how that would equate to roaming.
LTE Discovery also shows as roaming, but all the other info also shows LTE. Same for Network Signal Info.
IANAL , but if your attached to your normal home cell towers, it would be hard for us to be roaming I would think....and hope
Click to expand...
Click to collapse
So all I can add is that I just looked at my bill which ended today. I have been using BP for the last several days at least, and I have 0 roaming charges FWIW YMMV all those caveats....I have a Nationwide Talk 450 Min plan with the standard 2gb data.
HTH, but remember I added the caveats, caveat emptor
Any update?
I have same kind of problem too. Im afraid the bill will goes up by this.
Please let us know if there is a fix for this
Yeah same problem... I don't get why some Verizon users agent having the same problem. Would unrooting and doing a factory reset maybe fix the problem? Frustrated that I can't run a custom ROM without roaming...
Go take a look at your bill/usage online and see if things are showing as roaming. like I said mine looked fine. And it seems like an issue with quite a few roms from understanding.
cmh714 said:
Go take a look at your bill/usage online and see if things are showing as roaming. like I said mine looked fine. And it seems like an issue with quite a few roms from understanding.
Click to expand...
Click to collapse
I just tried out Broken and it has working LTE on Verizon! I'll have to look at my bill, haven't been on a custom ROM with roaming in effect for very long though, so I probably wouldn't be able to tell very easily.
I have a Stock Rooted, Unencrypted N6, with a few custom Tweaks. On VZW have not had ANY issues whatsoever with my service or LTE. Perhaps some custom ROM/Kernels might be causing these issues?
Stock seems to not have the issue. It is said herein that AOSP based ROMs don't either but that is not true in my ecperience. LTE Discovery says 31000 is Verizon Wireless so I believe that even though it thinks it is, it isn't roaming from VZW. I enabled data roaming and switched back to Liquid Smooth and I should be alright. Thanks to everyone for the insights.
Sent from my Nexus 6 using Tapatalk
I noticed if I go to the mobile networking settings and have it it on lte/3g if I leave a 4g area, 3g works ok. If I put the toggle specifically on 3g it shows I have 3g, but anytime I tried to search google or access a data connection the signal goes away and gives me the signal with an exclamation point. I tried finding info on this, but didn't see anything when I searched. Anyone else have this issue? I am on Sprint with the 64gb white device. Thanks
I leave mine on 3g due to the lame multiple text issue. It has no problem staying on 3g. Perhaps try updating your PRL/profile and see if that helps.
I don't have 3g either if I set it to 3g only. I don't leave lte service too often to test whether 3g works when it switches on its own. I may have to make a trip to the mountains to test it. I do know that my old Note 2 would loose lte after flashing tons over and over and I would have to flash back to 100% stock the factory reset from the settings app to fix it. I may try this with my Nexus, about time for a wipe anyway.
Factory reset does not fix it. Just noticed that I don't even get 3g when it is set on LTE. I'm gonna go talk to my cellular provider about it.
I don't know why it wouldn't work. You did update profile and PRL also right? Here's some shots of mine and it's working fine.
I have a bad Sim.....I also don't have a phone number as well..... I swiped with an old card I had and my number appeared, I guess I'll be visiting the store tomorrow to get a new one. Maybe it'll fix my 3g. Its also not wanting to let me pick 3g as an option now, just stays on LTE.
KB112 - Are you on sprint also? I updated prl/profile and no luck still. 3g still works if I am on lte and go into a 3g zone, but if I toggle it to 3g only I get no data. Wondering if its a sprint thing or a lollipop bug on Sprint, or a bad sim, missing feature activation.
Bluemgt06 - did a new sim fix it for you?
Sorry, didn't see this earlier. But yes, I am on Sprint. My 3G would work fine if I set to 3G only. Not sure why yours has issues with this?
Oddly I tried it today and it started working. I think it could have been some kind of issue with the tower/upgrades or a bug that a reset may fix on occasion perhaps.
Hi all, wondering if anyone can shed some light on this, been bothering me for a while.
I recently moved and noticed that my calls weren't coming through anymore, I dialed a number and the signal dropped from Full 4g LTE to 1x or 1 bar barely when I placed a call. Then when I hang up, right back to full 4g lte the signal goes.( hd calling switches off and grayed out) I am not sure how long this had happened as I never had any problems in my previous home ( had good service). Regardless, I then call chat with total wireless and they "reset my network" then hit *73 and reboot my phone and boom back to full 4g lte even when placing calls and my hd calling is back on and not grayed out. Then the next day or sometimes 3 days later back to 1x and hd calling is off and grayed out until i call/chat with them again. I have asked why this is happening and been told, info was wrong, provisioning was wrong and a bunch of other reasons. Why does this happen, my wife has same phone and same service and hers works perfect.
I have gotten new sim cards, i have reset my phone and still the problem exists.
This phone is a verizon branded phone with factory firmware, not rooted. not flashed.
This has been frustrating.
Thanks to anyone who can provide any insight.
I noticed something familiar on my phone the other day. Despite being fully active on 4G, the phone call was on 1X. I rebooted my phone after a call drop. Not the first time with something somewhat similar. Verizon seems to pick the most damnedest times to perform network maintenance.
Sent from my DROID Turbo using Tapatalk
jaygo444 said:
Hi all, wondering if anyone can shed some light on this, been bothering me for a while.
I recently moved and noticed that my calls weren't coming through anymore, I dialed a number and the signal dropped from Full 4g LTE to 1x or 1 bar barely when I placed a call. Then when I hang up, right back to full 4g lte the signal goes.( hd calling switches off and grayed out) I am not sure how long this had happened as I never had any problems in my previous home ( had good service). Regardless, I then call chat with total wireless and they "reset my network" then hit *73 and reboot my phone and boom back to full 4g lte even when placing calls and my hd calling is back on and not grayed out. Then the next day or sometimes 3 days later back to 1x and hd calling is off and grayed out until i call/chat with them again. I have asked why this is happening and been told, info was wrong, provisioning was wrong and a bunch of other reasons. Why does this happen, my wife has same phone and same service and hers works perfect.
I have gotten new sim cards, i have reset my phone and still the problem exists.
This phone is a verizon branded phone with factory firmware, not rooted. not flashed.
This has been frustrating.
Thanks to anyone who can provide any insight.
Click to expand...
Click to collapse
Depends on factors such as does it have right apn? Unlocked? What mode is it set to such as umts/LTE etc.? Radio band support? Software information? if all are the same as your wife then its a defect and phone needs to be sent in for repair.