My wife and i both got droid 4 over the weekend. Mine has never had an issue. She's on her second d4 and is still having connectivity issues. She's threatening to get the stratosphere for the same price if it doesnt fix soon. Verizon support did du,bass read from a manual powercycle your phone tech support. I dont think they fixed anything.
Most of the time she and i both have full bars, steady 3G in blue text.
Occasionally hers will go white 3G, bars will go down she'll get 1x or no data. It takes forever for her data to restore.
We replaced the first phone that did this. Second phone did the same within a day.
What are the valid possible causes?
1) two bad phones in a row?
2) bad data provisioning on her account?
3) she uses the phone more than me and this device sucks at restoring 3g after a call?
4) bad sim card? (They did recycle it)
5) bad luck (she's destined to have a 2010 epic 4g...er i mean a brand new stratosphere).
Sent from my DROID4 using Tapatalk
Actually, I believe it sounds like it's trying to connect to 4G. The SIM card is only used for 4G connectivity, so that should not be the problem. Try disabling the 4G radio, and see if that improves things. If it helps, my phone does it too, although the connectivity is generally restored in about 10-15 seconds. I believe it is something the phone does to help save battery. (From my observation, this does not happen in CyanogenMod9/ICS).
Go to Settings => Data Saver => and make sure it is turned off.
Go to Settings => Wireless and Networks => Mobile Networks => Network Mode => and select "CDMA Only" to disable the 4G radio. (It will also significantly save battery in non-4G areas)
Let me know the results.
Good Luck,
OmniUni
Unfortunately not that. Ive spoken to multiple techs. They said they are going to overhaul the profile on the account (they doubt it is the device if 2 phones in a row had the same issue).
I just switched sim cards between the devices and am waiting to see which phone craps out first. Unless vzw fix it remotely before i am done.
Will report back in case people have similar issues, but open to any suggestions.
Sent from my DROID4 using Tapatalk
In my experience, and apparently many others', some Samsung phones are notorious for constantly dropping data. I had the Droid Charge (three refurbs total) and the Stratosphere, all of which constantly dropped data and if tethering, would not reconnect. Also, the keyboard on the Stratosphere is terrible.
Sorry to hear about the Droid 4 not working out. I've found mine to be extremely reliable in holding onto a connection. I hope you resolve whatever is causing the issue, but be warned, getting a Stratosphere could land you with even more data dropping frustrations.
Related
Ok, So far I've been loving this phone, no hiccups, no reboots, no problems and loving the battery life.
I live in a 3G only area so I have the phone set to CDMA only all the time. Last night I was having a chat on Google Talk and my 3G dropped, I figured, meh, it's just gonna need a reboot or let it sit for a while to come back. Well it sure didn't.. that was 12 hours ago from posting this. I've tried every toggle known to man, reboots, etc.. Nothing will give me my 3G back. Can someone please help me to prevent from having to call Verizon and go through all the reboot your phone, return to factory settings crap. Then end up with a factory like-new phone when my phone isn't even a month old yet. Wifi is working fine here at work, but I need my 3G.
Mine is screwed today as well... If it takes a factory data reset, I'd just as soon do it on my own. Update to fix isn't due until November... Grrrrrrrrrrrrrrrr...
Anyone with any real solutions? All the reboots/battery pulls/airplane mode toggles have been performed.
Thanks!
GLiDE
If both of you are experiencing issues today it may be something as simple as a network issue.
Sent from my DROID BIONIC using Tapatalk
lrs421 said:
If both of you are experiencing issues today it may be something as simple as a network issue.
Sent from my DROID BIONIC using Tapatalk
Click to expand...
Click to collapse
I thought so, but other people with smartphones around here on verizon aren't experiencing any issues. So I've eliminated network issues as the problem here.
yeah i think must be a network issue
Yep, same here... I even have a guy in another department in the plant with a Bionic and his is working just fine while mine sits brainless. it's definitely not a network issue for mine. aCk!!!
A new SIM card later... DoH
I have been dropping data connections also and it takes awhile to come back on sometimes. Usually if swith from 3g to 4g and such it comes back but I am getting frustrated with it. Other than that I love it.
Yeah, I'm really getting sick of the dropped 3G too, I can't figure out a pattern to it either, just drops out of nowhere sometimes.
I am having the exact same issues......I have power cycled, done battery pull, etc. Does not seem to be a network issue as 3G can be working fine one minute, not working the next, then go back to working again 5 minutes later. The duration almost seems random in nature. Very frustrating. Other than that I love the phone.
Same as pretty much everyone else. Really intermittent data connection problems. Have gone through 3 handsets so far.
Sent from my DROID BIONIC using Tapatalk
Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
diaco1974 said:
Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
Click to expand...
Click to collapse
I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
esbox said:
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
Click to expand...
Click to collapse
It doesn't look like its dialing out. However, I am getting a message that my verizion sim card has been updated. So far I have not lost service in places where I would frequently lose 3g. Could be a placebo effect though.
Alright guys here I go I should of posted this on a topic thread I started couple of weeks ago but whatever here it goes and i hope it helps... So I went through 2 hard resets and one new SIM and so far this is he only thing the worked. Called big red and got a level 2? Tech support and since then have had no problems going on couple weeks now... Didn't see anyone mention this in previous posts. go into settings> Battery and data management > make sure you have "background data" and "data enabled" both checked. Hope this helps has for me and i hope I'm not repeating this info
Sent from my Xoom using XDA App
Did the hard resets and sim change do anything? I have looked at my data settings and both items you mentioned are enabled on my phone.
Well yes on the hard resets and questionable on Sim card but data was still lost Week.later again and this new trick has been working since I did the changes going on about 2 Weeks now
Sent from my DROID BIONIC using XDA App
Mine dropped today, one week into using this phone. Could be a fluke, but here's what worked: toggled LTE back on (no 4g here), then rebooted. Viola! 3g immediately. I really hope this isn't a constant problem...
Sent from my DROID BIONIC using XDA App
Bionic 3g/4g is not working (DROP) "FIX"
After searching around a few days for solution n test many apk and many many methods... Finally found the fix.
Just download "BionicTCP" from market (Play Store) (REQUIRES ROOT), and click on "Large TCP Buffers". It makes my Bionic xt875 3G/4G NO DROP AT ALL.
*BionicTCP : https://play.google.com/store/apps/details?id=com.spirilis.bionictcp
or directly from : http://spirilis.net/junk/android/BionicTCP.apk
By: SPIRILIS
So when I first got the phone I had zero connectivity issues. After about 2 weeks I started having very occasional problems with it taking awhile to re-connect to 4g going in and out of weak signal areas. Now my phone refuses to connect to a mobile data connection of any sort. W T F.....and of course this happens after having the phone for 38 days.
Running Liberty 3 2.0 atm w/ 5.5.886.
What is the latest official release so I can flash to it before calling and *****ing at Verizon?
idk bout the probs you're having other than you're rooted, etc, yada.
i'm still stock, no available updates, running sysver 5.5.886.XT875
Verizon is having nationwide data issues right now. Try switching to CDMA only. If I'm on CDMA/LTE it won't connect to any data but if I switch to CDMA only I at least get 3G.
I was thinking the same thing, I haven't had the data issues that a lot of people have with the Bionic. I was getting 34mbs download speeds this morning on 4G, then when I got to work, no data.....so I did all the known fixes, and still nothing, thought it was my phone until I read about the Verizon issue. Took me a while to get 3G running, but now it seems OK, just no 4G. Hopefully it will be back up soon.
Yup, the outage has been acknowledged by VZW. I think this is the 5th nationwide LTE outage I've experienced since purchasing the Tbolt on launch day back in March. It proves once again that VZW is very good at selling phones and not so good at running a reliable network.
I know that if the network where I work experienced 5 major outages in 7 months people would be fired. I'm sure the lower level engineers are hard at work fixing the problem but the Director or VP of wireless networks needs to go .... now.
As an operations guy who runs applications for a major health care system I know I plan changes in stages and must present and document validated back out procedures before I get to do the change. The change control process at VZW is SERIOUSLY BROKEN. I know what you network engineers are thinking .... someone fat-fingered a change. Nope, the severity and duration of this outage (and the ones before it) are a sign of much bigger problems.
I never thought I'd see the day where I seriously contemplated leaving a carrier because of network unreliability. Bad coverage is one thing but not knowing how to run a major network speaks to bigger problems.
Tried switching to cdma only first thing and no connection there either. Guy right beside me with a Samsung Charge was still getting 4g with 20mbps down.
For those keeping track you can add another data outage today. I'll echo my comments from above ... VZW is great at selling phones and not so good at running a reliable network.
Oh yeah, wasn't it Verizon that used to make fun of AT&T's network reliability? Sounds like they are following AT&T's footsteps. I just came back from Chicago which should be a strong 4G area, and I kept losing my data connection and my phone was already set to CDMA only. At home in the southeast I will occasionally lose data connectivity but not as bad a what I experienced in Chicago.
So to start out, this is my 3rd HTC ONE. First one had a bad camera. The next one was a refurb with a screen burn-in problem.
I'm now on my 2nd refurb, everything looks good and checks out, but I'm noticing that I'm not connecting to 4G. Like, ever. I've called Sprint and their reply is that I'm on in a fully launched LTE market, which is true. But on my commute to and from work every day I connect to a minimum of 2 towers with LTE, using both my old GS3 and the first 2 HTC ONES that I had.
Also in settings -> about -> network it's showing CDMA rev A instead of the usual eHRPD that has shown there for months, even before LTE towers started coming up.
So I'm 99% convinced something is wrong with the radio on this phone.
Do you guys think the same? All the settings are in place for LTE to connect. My SIM (UICC) number is in Sprints system, my network mode is LTE/CDMA, I've updated PRL and Profile about 10 times each. I've toggled airplane mode numerous times near the towers I know have LTE. I'm just at a loss here, and I'm sick of these crappy refurbished phones!
Thanks guys.
It must be the phone my phone has a similar problem by not connecting 3G only 1x and LTE. Take it to a sprint store and see what they say about it.
Sent from my SPH-L720 using xda premium
so i came from my GNEX and needed to cut the SIM from micro to nano. came out damn near perfect. put the cut SIm in my moto x and it worked. 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G. Verizon did the whole "Restart and factory reset" BS and nothing helped. they tried a new sim and it wouldnt accept it.... what do i do
so now that you have a new SIM card. the phone wont read it at all so you have no data what so ever?
savini72 said:
... 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G....
Click to expand...
Click to collapse
I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
i have data and everything is working fine, but its only 3g. ive tried a new sim, hard reset, changing my data from global to 3g/4g adn all i can get its 3g.... i mean it works but jsut annoying
have you done any major changes to the phone recently?
if you haven't done any changes then sounds like there end not yours. only thing left you could try would be to use one of the restore to stock zips and try flashing it and see if that fixes it.that file contains all the modem's and so forth.
also like the other guy said are you connected to wifi and are you even sure you get 4G at your current location. i would restore my device to stock with the correct zip and see if that fixes it.
Wrong post
I'm going to just try Verizon again and if they can't fix it demand a replacement... Why have a 4g phone when it's not using It
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
savini72 said:
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
Click to expand...
Click to collapse
What'd it end up being?
Slapped my Moto
Lacrocious said:
I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
Click to expand...
Click to collapse
I have noted the same thing, and was curious.
Per VZW customer support today, that is normal operation.
The reasoning is as I expected:
Once you have a wifi connection (not just the wifi radio turned on), that connection will be responsible for data communications. The data capability of 4G is redundant, and the phone drops back to 3G operation to support phone only operations (voice, sms, e911, etc).
As I understand it, this should reduce both your battery usage, and of course VZW's tower's data load.
I've been having this really annoying issue where all of a sudden I just wont get a data connection even though there is a strong 4g signal. Any app that uses the internet will say there is a connection error, it just completely stops. I've been getting around it by having to turn on airplane mode and then turning it off. After I do that, everything starts connecting again, but it is insanely annoying. It seems to be getting more persistent, which is why I'm wondering if anyone else has experienced the same thing and if so, how did you fix it?
Thank you.
Oh and just in case, I'm running completely stock non rooted.
I've had the same problem the past few days. Don't know why & it happens fairly randomly. Only way to get around it is to connect to WiFi or turn data off/on.
Are you on KK or LP? Its happening to me on LP. I live in CO and its even worse closer to Denver I go.
Jammol said:
Are you on KK or LP? Its happening to me on LP. I live in CO and its even worse closer to Denver I go.
Click to expand...
Click to collapse
I'm on Lollipop. I think it happened on KK as well but it's definitely happening way more now.
I'm on Lollipop. Just started having the issue a few days ago.
I'm in Atlanta, both my devices have sluggish Internet def not what I'm used to. I called into tech support twice, was told they are doing network moderization....yea ok
Sent from my: SM-N910T/SQC100-4 T-Mobile 4G LTE
Having the same issue here in Atlanta was told it should be sorted out by today. I'm also using lollipop stock but rooted. In the meantime ive been forcing 4g by using the lte dialer since I've been having frequent changing to edge network since the update, but I'm still having issues with a strong 4g connection especially YouTube app.
Sent from my SM-N910T using XDA Free mobile app
Some serious hacking went on yesterday. I'm assuming some of the slowness was related. Many online services were slow and United Airlines was take down completely.
Sent from my SM-N910T using XDA Free mobile app
ShrekOpher said:
Some serious hacking went on yesterday. I'm assuming some of the slowness was related. Many online services were slow and United Airlines was take down completely.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Say what? Got some links?
Jammol said:
Say what? Got some links?
Click to expand...
Click to collapse
Yeah be call flying
http://www.wired.com/2015/06/united-flights-grounded-mysterious-problem/
Sent from my SM-N910T using XDA Free mobile app
I have the same problem. I had it on my s5 too
T-mobile
from what i heard t mobile was doing some cleaning up of files or upgrades i called them since i was getting 3g.
I too have been seeing the same data issue. It could just be coincidental timing but within days of loading LP I started having the issue. Even flashed the ROM again in case it was a bad flash.
As stated in OP I toggle airplane mode to fix. Annoying for sure.
PopRocks v5
T-Mobile
Bump.
I have been having this issue too ever since upgrading to Lollipop. I've had it on 2 versions of Poprocks and I now it have while using Rapture. Extremely annoying.
I got around it by rebooting the phone. I did not think of airplane mode or data on/off, i'll give that a shot. I was actually thinking maybe it's an APN issue, but no one in here mentioned that. For what it's worth I live in Southern California.
This issue is really starting to annoy me. One thing I do with my phone is stream music while I'm driving, and now I'm having all kinds of issues once my phone drops off wifi & has to switch to data. My music just stops playing & I have to toggle airplane mode to fix the issue, which isn't fun/easy while driving. Plus, when I do that my phone doesn't reconnect to my car's bluetooth. Ugh! I sure hope this gets fixed soon.
As an update, months later and I still have data drops all the time. Really annoying and it has definitely soured me on the Note 4. First with the GPS issue I was having (that was only fixed after getting a replacement) and now this data issue.
They only doing this too trick us into getting the note 5.
bipoler said:
They only doing this too trick us into getting the note 5.
Click to expand...
Click to collapse
After reading the new info on the Note 5, I'm not all that impressed. Don't get me wrong, it sounds like a good device, but I wasn't really impressed with the changes. I'm sure it'll still be a great phone, but I don't know if I'm willing to risk another year of the data issue. I may go with the new Nexus this year.
I've had this problem (5 bars, but can't even ping 8.8.8.8... but if I toggle data off & on, I instantly connect & usually get fast transfers) all the time (Fort Lauderdale area) for months, but it seems to have been particularly bad for the past few weeks.
Is this T-Mobile's fault? Or do Note 4s on other carriers (Sprint, Verizon, AT&T, etc) have the same problem?
My theory:
* The number of bars is determined mostly by the signal strength of the nearest tower
* The phone doesn't necessarily use the same tower for data that it uses for voice & SMS (in fact, when it's using HSPA+, it HAS to be simultaneously connected to two different towers).
* The modem firmware resists changing towers when there's an active data session unless it totally and completely loses sight of the tower it's currently using for data. I'm not sure whether it's the fault of Android or GSM network design, but data hand-offs seem to be "hard" rather than "soft", and always involve a connectivity break of at least a few seconds before the new one gets established.
* Thus, you can get into a situation (say, by driving a half mile or so) where the phone establishes a data connection with one tower, you drive *just* far enough away that it can still hear the original tower -- but can't actually complete a transmission without unrecoverable errors -- but voice & SMS messages go through the nearby tower. When you toggle data, it breaks the old data session, and establishes the new one from the strong nearby tower.
One thing that appears to have changed (in South Florida, at least) over the past few months: I always had problems with losing data connections while driving unless I disabled LTE, but NOW it appears to be doing the same thing even when GSM/WCDMA only is selected instead of GSM/WCDMA/LTE. It's like they figured out what was making LTE dysfunctional, then went out of their way to make HSPA equally dysfunctional.