From no Data Problems to 99 Problems - Motorola Droid Bionic

So when I first got the phone I had zero connectivity issues. After about 2 weeks I started having very occasional problems with it taking awhile to re-connect to 4g going in and out of weak signal areas. Now my phone refuses to connect to a mobile data connection of any sort. W T F.....and of course this happens after having the phone for 38 days.
Running Liberty 3 2.0 atm w/ 5.5.886.
What is the latest official release so I can flash to it before calling and *****ing at Verizon?

idk bout the probs you're having other than you're rooted, etc, yada.
i'm still stock, no available updates, running sysver 5.5.886.XT875

Verizon is having nationwide data issues right now. Try switching to CDMA only. If I'm on CDMA/LTE it won't connect to any data but if I switch to CDMA only I at least get 3G.

I was thinking the same thing, I haven't had the data issues that a lot of people have with the Bionic. I was getting 34mbs download speeds this morning on 4G, then when I got to work, no data.....so I did all the known fixes, and still nothing, thought it was my phone until I read about the Verizon issue. Took me a while to get 3G running, but now it seems OK, just no 4G. Hopefully it will be back up soon.

Yup, the outage has been acknowledged by VZW. I think this is the 5th nationwide LTE outage I've experienced since purchasing the Tbolt on launch day back in March. It proves once again that VZW is very good at selling phones and not so good at running a reliable network.
I know that if the network where I work experienced 5 major outages in 7 months people would be fired. I'm sure the lower level engineers are hard at work fixing the problem but the Director or VP of wireless networks needs to go .... now.
As an operations guy who runs applications for a major health care system I know I plan changes in stages and must present and document validated back out procedures before I get to do the change. The change control process at VZW is SERIOUSLY BROKEN. I know what you network engineers are thinking .... someone fat-fingered a change. Nope, the severity and duration of this outage (and the ones before it) are a sign of much bigger problems.
I never thought I'd see the day where I seriously contemplated leaving a carrier because of network unreliability. Bad coverage is one thing but not knowing how to run a major network speaks to bigger problems.

Tried switching to cdma only first thing and no connection there either. Guy right beside me with a Samsung Charge was still getting 4g with 20mbps down.

For those keeping track you can add another data outage today. I'll echo my comments from above ... VZW is great at selling phones and not so good at running a reliable network.

Oh yeah, wasn't it Verizon that used to make fun of AT&T's network reliability? Sounds like they are following AT&T's footsteps. I just came back from Chicago which should be a strong 4G area, and I kept losing my data connection and my phone was already set to CDMA only. At home in the southeast I will occasionally lose data connectivity but not as bad a what I experienced in Chicago.

Related

(Poll) What's your opinion on 3g?

As far as making and receiving phone calls, do you use 3g? Any phone I've ever seen that uses 3g absolutely sucks. My dad's phone, my mom's phone, my girlfriend's phone, my phone. What happens is the call either doesn't go through. If you listen to the dial tone it has a small click right before each tone, if I hear that, it mean's the call isn't going through.
My mom and girlfriend have gone through replacements on their phone, but the 3g still sucks. I've even noticed they don't get that great of reception.
Even on my Tilt, if I switch to 3G i only have 2 bars and apparently people have complained of calling me but I never received the call. Now with Edge, I have full bars, and no one ever complains about the call not going through.
So what's your guy's take on 3g?
Similar to what you've experienced. I generally leave mine turned off the majority of the time, since I have the WiFi running when I'm at home anyway. I turn it on only when I need to browse the web or something when I'm out and about.
Not to mention the immense battery drain that 3G demands. My battery life is dramatically better on Edge as opposed to 3G.
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G), plus the Touch HD, Omnia and i780 can work perfectly with 3G on a proper network.
Click to expand...
Click to collapse
I don't experience network issues as bad as the OP seems to have, but I've always had terrible battery life on my Tilt and my iPhone, my two most recent 3G devices. My 8525 was actually very good on the battery with 3G running all day long, never had a problem getting through the day.
Maybe the intermittent GPS usage on the latter two? I don't know.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Click to expand...
Click to collapse
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
I woudln't mind using it for data but the fees here are prohibitive for private use. We use it on our work phones for data and it works well on Telstra.
mikeeey said:
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
Click to expand...
Click to collapse
They'll probably say it ain't so Thing is, when 3G first got rolled out here, we had much the same issues. The big providers here spent some $$$ to replace "faulty" hardware at the towers, and voila, the problem disappeared (2 years ago?). Seems many 3G networks around the world have similar issues to the ones you described in the opening post. I have a sneaking suspicion that one of the 3G cell-tower hardware manufacturers - probably the cheapest and hence most used - makes some really crappy equipment. I could almost imagine that manufacturer is Qualcomm
In all seriousness though, all I know for sure is we had these issues here too, and they fixed them by fixing the towers. (Though of course there is some difference between different devices and how well they do 3G)
From talking to some guys at work Telstra's 3G network has been pretty much flawless for them asides from cost issues associated with Telstra.
I live in indonesia and never have any problem with 3G,. , the only problem is, its expensive,. lol,.
I am in NZ
No problems with 3G whatsoever. Have Imate JasJar - loving every second of it.
New Jersey, USA
3G has always seem pretty good around here in New Jersey with AT&T, but I'm 25 minutes from New York, so imagine how many towers they have on the tri-state area (New York, New Jersey and Connecticut). Very rare to lose 3G reception (exept on the iPhone 3G that everybody complains about losing it often). But important to mention also is that Kearny, town where my sister lives, I lose reception a 100%, my phone's reception just dies, and when I switch it to GSM instead of 3G...voila. Full signal strenght.
wow.. the results turned out quite different than I imagined.
Obviously it's just in my area that 3G sucks. I really wish they would fix this, considering that every phone released now is 3G...and you think someone would notice... well, I'm sure if I wait long enough people will start to notice, but who knows,
I can't remember the last time I had problems with 3G. though I remember before Cingular got bought by AT&T and they were just rolling out there 3G, I used to have problems then, I guess it was due to them configuring/re-configuring the towers. I think the engineers were just going by what the manual said, which weren't the best settings for each area.
I'm on 3G all day everyday on the hour and it's good. even when I'm in the basement and have 1 bar I still receive all my calls and I can make calls. though on this 1 bar I sometimes have to repeat myself every 1.5 minute, but I don't complain about that because it's 1 bar and I'm in the basement. at my friend's apartment I'm the only one that get signal, nothing else work there, not T-Mobile, not sprint, not verizon, not alltel, not vergin nothing else only AT&T works and I get 3 bars of 3G there. I always laugh because he has to leave his phone by the window and use his blue tooth.
I honestly don't think you're by a 3G tower because you should be getting way more than 3 bars. also ask them about the issue you're having AT&T is a good company they will listen to you. call them and open a ticket (before this they will have you go through the basic steps, restarting by removing the battery, etc) tell them you've done that multiple times and yet you have the same issue so it must be a network issue. have them escalate the ticket (they will send an engineer out and he/she will call you, they will work on the towers around your area). don't forget to be polite, no one likes a hot head.
in roughly mid year last year I was only getting edge at my job even though it is a 3G area. at home inside my house had full bars, so I called them up and they worked with me. the engineer stayed in my area roughly 2 weeks to deal with the issue. after that I've had 2 bars of 3G in doors at my job.

Argh! T-mobile's down.

My T-mobile service is completely down as of 8:30pm central 11/03/09. I read an article that says that T-mobile reports only 5% of users have had their service down but from my facebook and twitter blowing up with a lot of status/tweets about T-mo's outage it seems more are affected. Just wanted to see if you guys were getting no service as well...
succs for yall...
what rom are you using? because that happened to me and i was runnin cyanogens latest, so i thought it was the roms fault, so i switched over to sensHERO 1.1.1 and everything is fine now...
T-mo's always down for me.. been roaming 100% of the time for the past 5 months lol. Luckily there's no roaming fees for both voice and data
Doubt t-mo outages do anything to roaming services...I haven't had any issues anyway
damn fa real ^^^^ needa get a new phone!.. lol...or take ya 3g off!
lol tell me about it. T-mo says Edge/Gprs is the main cost to the G1 data plan, 3g is just a "freebie" lol ya right w/e. Anyway I tether the heck out of my edge connection way out here in the boonies. and Cellular One, Alltel and Verizon are my only other options... ~$60 for a dedicated data plan OR smartphone add on.. and no 3g on any of those either.. dam I need to get back to civilization ..
You can find me on "Androids Around 2", I'm the only one in the entire state of montana LOL
yeah, i reflashed xrom thinking it was the rom...then my friend showed me on her iphone all these facebook and twitter updates about t-mo being down...
my service is completely down. no 3g, no phone, nothing. can't even call 911. only wifi.
maybe try switching to roaming and seeing if it works. enable roaming then goto network operators and select one that's not t-mo (so long as you have an international calling plan)..
just got service back...we'll see if T-mo's got some rebates lined up for us..if not...no biggie...hope it doesn't happen again...
Good to hear.
It'll probably happen again, it's happened about three times in the five or so years I've been with em usually only a couple hours or so long tho.. But I figure that's probably about average for most large networks.

[Q] 3G- no data, but GPRS, Edge & HSDPA ok?

I've had this problem with my Nexus One for as long as I could remember, but kinda ignored it - thought perhaps a new radio would fix it, or a new ROM...
But no, it still bugs me.
Basically, if the phone is on 'normal' 3G, I cannot receive any data. It just gets no connection. If I have HSDPA, or GPRS or EDGE - it all works fine.
But 3G? Nothing. And its EVERY time.
Travelling on the train every day, HSDPA isn't stable, so it often drops to 3G, but then it drops dead. I have to restrict the phone to 2G if I want to check things reliably.
I've tried every radio from every country from the original to the latest 5.12 leak.. yes, speeds increase, HSDPA engages more often, but as soon as I'm on normal 3G: Dead.
And I've tried all ROMs (original, MCR, Cyanogen, Desire, MIUI) - same.
Any build.prop tweaks I could find... same.
Now, I remember talks about this when the Nexus came out originally - but there doesn't seem to be any threads about it now, so do I just have a faulty Nexus One that I've put up with since Christmas last year?
Or have I missed something blatantly obvious that every else did to fix this problem?
Any help gratefully received
Pardon my grammar and spelling I'm typing from my phone without swype and its annoying. I had a similar problem. When on 3g I'd miss calls texts, etc...I had my boss call in my face and my phone didn't ring. It got so frustrating I turned off 3g for several months. Too make a long story short ....all those 3g problems went away when I 2.2 came out on xda I put a new radio and rom on. I can't tell u if it was the radio, 2.2, or if tmo had simply added new towers or improved signals from tmobile.
I'd call tmo see how your area looks and if there's any new towers.
I've been on 2.2.1, and 2.1, 2.2, and used all the radios that have been released.
All the same.
I'm in the UK and on Orange, and I have spoken, well, tried to speak to my network about it a couple of times, saying the fact that I've had this issue in the past with my HTC Hero, and I've tried every software update, radio, etc, but because the Nexus One isn't an Orange handset they blame that, Android, or the signal in my area. Yet, I can't believe its just 'Android', and it can't be all signal where-ever I go, so perhaps my phone does have a fault? I don't know!!
The common denominator between this and my Hero is the SIM card.. but convincing them the SIM is faulty is nigh impossible. I'm receiving calls and texts on 3G, and get data all the other times, so it can't be... can it?
Argh, as you can see, this is slowly driving me mad..!!!
Yours sound worst than mine. I used to have very reliable 3G data until upto mid October. After that period, there were numerous reports of Orange UK users struggling with data blaming (with high possibility) on merge plan with T-Mobile.
I tried SIM with my Hero and Nokia N82. All 3 phones suffer the same poor 3G connection and in places I spend my time mostly, all struggle to get any form of internet. Few months back on same places, all my mates were impressed by Orange's coverage.
Yesterday, out of nowhere I received a sms from Orange confirming that merged plan went well and customers are to benefit from all cell towers of both network. Couldn't stop smiling then tried to access XDA on N1's browser. Safeguard was ON and access denied. Tried to open few more, all same. Frustrated almost dialed 150 but couple hours later, all started as normal with H signal. No interruptions, no waitings and no error msg. Tested for almost 8 hours. Though still to confirm the reliability.
One more thing I noticed is that before I was using WM's AVS kernel. Almost always once in every 4 attempts, a msg would pop up on error connecting. Changed to SVS kernel and msg still would appear but very very rare. BTW, on latest Nightly.
Coming to end with orange contract and if problem continues, I'm moving to O2.
Try your SIM on other phones to see whether it's the issue with N1.
I might have the same problem. but this just came up 2 nights ago. while connected on data network, all is fine until it drops to 3G, app (opera mini) freezes and you will have to force close. restricted my network to 2G and all was fine. then a while ago i enabled again on 3G and all was fine again.
is this a sign that i may get your same problem soon?

HALP! Signal problem or defective phone?

I'm not very familiar with this. I've have data (4g lte) connection issues for a while now with my m8.so much so that I'm considering going back to Capts fastboot recovery file just to wipe everything and start over. I'm constantly in a 4G area, but can't get it unless I switch to airplane mode and back. Even then it's short-lived in multiple known 4g areas.
Anyway, tried updating prl. Get an error 1012. But when connected to my airave no problem. Just wondering if that's good to update while hooked up to airave cause I can't in a data area.
Thanks
Don't forget the thanks button!
Ok no one has said anything lol
I've been reading and trying to research my problem. I thought I saw a thread on this same issue but haven't found it yet (hard juggling wife kids work & Android).
Anyway I've spoke with sprint and I just don't trust them.
Been watching my signal on net monitor and everytime I connect to am ehrpd tower my phone tries to connect to lte but apparently didn't want to and jumps down to 3g. I can get lte but has to be a lte tower. Not real knowledgeable yet in this stuff but I'm trying.
Currently on Viper
Firmware 1.54.401.5
Prl 51100
Don't forget the thanks button!
I have no answer for you, but I just got my M8 Wednesday and Im having the exact same issues, its really frustrating
scott_0 said:
I have no answer for you, but I just got my M8 Wednesday and Im having the exact same issues, its really frustrating
Click to expand...
Click to collapse
Your having the same problem with ehrpd towers? Trying to figure this out but Google ain't helping much
Don't forget the thanks button!
stovo06 said:
Your having the same problem with ehrpd towers? Trying to figure this out but Google ain't helping much
Don't forget the thanks button!
Click to expand...
Click to collapse
I'm having similar symptoms. I upgraded this past Monday from a Samsung S3 that had good LTE and CDMA voice inside my home (Plano, TX) and my new M8 cannot maintain any stable connection on the voice or data sides. Even at my workplace, I can only get a weak LTE/Spark connection and no voice. I've already worked with several techs and support people at Sprint throughout the week and even exchanged to another new M8 with no better success. I believe it has to do with the Spark (which is actually one of the LTE-Advanced features) and the CSFB (Circuit-Switched Fall Back) that allows us voice on the old CDMA network until VoLTE to rolled out. I am frustrated enough to turn it back in and just go back to using my old S3.
FWIW...
meadowmuffin said:
I'm having similar symptoms. I upgraded this past Monday from a Samsung S3 that had good LTE and CDMA voice inside my home (Plano, TX) and my new M8 cannot maintain any stable connection on the voice or data sides. Even at my workplace, I can only get a weak LTE/Spark connection and no voice. I've already worked with several techs and support people at Sprint throughout the week and even exchanged to another new M8 with no better success. I believe it has to do with the Spark (which is actually one of the LTE-Advanced features) and the CSFB (Circuit-Switched Fall Back) that allows us voice on the old CDMA network until VoLTE to rolled out. I am frustrated enough to turn it back in and just go back to using my old S3.
FWIW...
Click to expand...
Click to collapse
I have no problem with the voice. This is where it seems many are having problems. I'm trying to figure out if this phone is supposed to behave this way with ehrpd towers.
Don't forget the thanks button!
I've mentioned in a different thread that LTE for me is mostly stable, but it does get a little wonky on me. For example, one day at work the LTE will be strong and solid and the following day it drops out intermittently and toggles 3g on.
Probably a sprint issue, not an m8 issue
I had the same prob with my first M8. Could not got 4g until I switched airplane mode off/on. Took it back withing 14 days and got a new one. This one gets 4g/LTE now but have had to switch airplane mode a couple times. Also, my airave does not like this phone. Sometimes it will give it full signal and then other times 4g will be showing and I have no signal and miss calls. I called airave support and the solution they gave me was to switch to cdma when at home.
This is a known issue with the M8. Some people have had success with HTC replacing the defective phone. http://forums.androidcentral.com/htc-one-m8/390449-sprint-signal-issues.html
Yep, defective phone
I had terrible connection problems after buying a brand new phone! Ex: No service, Dropped calls every minute, No LTE, 3G was rare. Basically it was not even a phone! I had to ship mine back to HTC. This was after hours at the Sprint store, and many customer service chats with HTC reps. I also had to unroot my phone which was a huge hassle considering I just found out how to root it. After getting a new one, works fine.
Don't let them tell you it is a service problem if you are having the same symptoms. THIS IS A HARDWARE PROBLEM and HTC needs to fix your phone. Hope this helps

Data issue...

I've been having this really annoying issue where all of a sudden I just wont get a data connection even though there is a strong 4g signal. Any app that uses the internet will say there is a connection error, it just completely stops. I've been getting around it by having to turn on airplane mode and then turning it off. After I do that, everything starts connecting again, but it is insanely annoying. It seems to be getting more persistent, which is why I'm wondering if anyone else has experienced the same thing and if so, how did you fix it?
Thank you.
Oh and just in case, I'm running completely stock non rooted.
I've had the same problem the past few days. Don't know why & it happens fairly randomly. Only way to get around it is to connect to WiFi or turn data off/on.
Are you on KK or LP? Its happening to me on LP. I live in CO and its even worse closer to Denver I go.
Jammol said:
Are you on KK or LP? Its happening to me on LP. I live in CO and its even worse closer to Denver I go.
Click to expand...
Click to collapse
I'm on Lollipop. I think it happened on KK as well but it's definitely happening way more now.
I'm on Lollipop. Just started having the issue a few days ago.
I'm in Atlanta, both my devices have sluggish Internet def not what I'm used to. I called into tech support twice, was told they are doing network moderization....yea ok
Sent from my: SM-N910T/SQC100-4 T-Mobile 4G LTE
Having the same issue here in Atlanta was told it should be sorted out by today. I'm also using lollipop stock but rooted. In the meantime ive been forcing 4g by using the lte dialer since I've been having frequent changing to edge network since the update, but I'm still having issues with a strong 4g connection especially YouTube app.
Sent from my SM-N910T using XDA Free mobile app
Some serious hacking went on yesterday. I'm assuming some of the slowness was related. Many online services were slow and United Airlines was take down completely.
Sent from my SM-N910T using XDA Free mobile app
ShrekOpher said:
Some serious hacking went on yesterday. I'm assuming some of the slowness was related. Many online services were slow and United Airlines was take down completely.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Say what? Got some links?
Jammol said:
Say what? Got some links?
Click to expand...
Click to collapse
Yeah be call flying
http://www.wired.com/2015/06/united-flights-grounded-mysterious-problem/
Sent from my SM-N910T using XDA Free mobile app
I have the same problem. I had it on my s5 too
T-mobile
from what i heard t mobile was doing some cleaning up of files or upgrades i called them since i was getting 3g.
I too have been seeing the same data issue. It could just be coincidental timing but within days of loading LP I started having the issue. Even flashed the ROM again in case it was a bad flash.
As stated in OP I toggle airplane mode to fix. Annoying for sure.
PopRocks v5
T-Mobile
Bump.
I have been having this issue too ever since upgrading to Lollipop. I've had it on 2 versions of Poprocks and I now it have while using Rapture. Extremely annoying.
I got around it by rebooting the phone. I did not think of airplane mode or data on/off, i'll give that a shot. I was actually thinking maybe it's an APN issue, but no one in here mentioned that. For what it's worth I live in Southern California.
This issue is really starting to annoy me. One thing I do with my phone is stream music while I'm driving, and now I'm having all kinds of issues once my phone drops off wifi & has to switch to data. My music just stops playing & I have to toggle airplane mode to fix the issue, which isn't fun/easy while driving. Plus, when I do that my phone doesn't reconnect to my car's bluetooth. Ugh! I sure hope this gets fixed soon.
As an update, months later and I still have data drops all the time. Really annoying and it has definitely soured me on the Note 4. First with the GPS issue I was having (that was only fixed after getting a replacement) and now this data issue.
They only doing this too trick us into getting the note 5.
bipoler said:
They only doing this too trick us into getting the note 5.
Click to expand...
Click to collapse
After reading the new info on the Note 5, I'm not all that impressed. Don't get me wrong, it sounds like a good device, but I wasn't really impressed with the changes. I'm sure it'll still be a great phone, but I don't know if I'm willing to risk another year of the data issue. I may go with the new Nexus this year.
I've had this problem (5 bars, but can't even ping 8.8.8.8... but if I toggle data off & on, I instantly connect & usually get fast transfers) all the time (Fort Lauderdale area) for months, but it seems to have been particularly bad for the past few weeks.
Is this T-Mobile's fault? Or do Note 4s on other carriers (Sprint, Verizon, AT&T, etc) have the same problem?
My theory:
* The number of bars is determined mostly by the signal strength of the nearest tower
* The phone doesn't necessarily use the same tower for data that it uses for voice & SMS (in fact, when it's using HSPA+, it HAS to be simultaneously connected to two different towers).
* The modem firmware resists changing towers when there's an active data session unless it totally and completely loses sight of the tower it's currently using for data. I'm not sure whether it's the fault of Android or GSM network design, but data hand-offs seem to be "hard" rather than "soft", and always involve a connectivity break of at least a few seconds before the new one gets established.
* Thus, you can get into a situation (say, by driving a half mile or so) where the phone establishes a data connection with one tower, you drive *just* far enough away that it can still hear the original tower -- but can't actually complete a transmission without unrecoverable errors -- but voice & SMS messages go through the nearby tower. When you toggle data, it breaks the old data session, and establishes the new one from the strong nearby tower.
One thing that appears to have changed (in South Florida, at least) over the past few months: I always had problems with losing data connections while driving unless I disabled LTE, but NOW it appears to be doing the same thing even when GSM/WCDMA only is selected instead of GSM/WCDMA/LTE. It's like they figured out what was making LTE dysfunctional, then went out of their way to make HSPA equally dysfunctional.

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