Help! Cannot connect to 3 UK - thinks I am tethered!!! - Galaxy S I9000 Q&A, Help & Troubleshooting

Hi folks,
Hope someone can help, I have just gone from a fixed internet usage to unlimited 'all you can eat' data with the Three network. Since doing this, I cannot connect to the 3G network, I get the message, " Are you using your phone as a modem or personal hotspot"
So basically, it thinks my phone is tethered (which is not allowed on the all-you-can-eat' data plan. The thing is, my phone is NOT tethered.
I have called 3, but it may take up to 48 hours to get this sorted out, and I need the phone for navigation on Friday.
Any ideas or suggestions greatly accepted.

Got exactly the same problem.
Using a Dolphin browser with my Galaxy SII in 3uk.
What they answered to you after you call?

still waiting for reply. have you tried standard browser? if dolphin is like opera, it uses a proxy server to compress data etc, so i need to use the stock browser to get real errors.
They must have done something as I am using 3g network OK this morning, will wait for their call
Sent using TCP/IP

I found what causing that, dont know why.
Its of course doplhin browser. when im using Opera (big one, didnt tried mini) i can use my internet without probs.
Everytime i used dolphin this tethering thing comes on and no other application was not able to connect to internet at all.
Had to switch phone off, wait about 10 minutes and internet was on again.
Seems dolphin because this proxy thing or something else raise this barrier on 3.
Hope it helps.
Regards

Thanks guys, can confirm that its the dolphin browser

Related

internet access issues

so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
l3urton32 said:
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
Click to expand...
Click to collapse
OK check this
START/SETTING/CONNECTIONS/MANAGE EXISTING CONNECTIONS/PROXY SETTINGS
and make sure that there is not a Check in the box next to :
THIS NETWORK USES A PROXY SERVER TO CONNECT TO THE INTERNET
This should do the trick I hope.
This always happens to me.
didnt work
no dice. its still giving me the same bounce back message that theres no modem at the above number. do i need to put a proxy server in the proxy server field? by the way this is a Tilt.
What program is trying to access the internet when this happens?
The same problem is occuring for me. I tried what Vol22002 suggested, but still can't connect. I was trying to access Internet Explorer.
Me Too - Atlanta
First thing this morning I tried to access the Internet with Opera and got the "Dialed: wap.cingular Cannot connect for unknown reason. ..." error. No recent changes to phone configs or software, worked fine after midnight last night. Power cycled and checked the usual stuff, still no data connection regardless of program.
Not Me Too Anymore - Atlanta
After not working from 0700 to 1050, I 'suddenly' have a working data connection. Go figure.
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
MACkjam said:
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
Click to expand...
Click to collapse
I would say that is the most common reason for the problem the OP is having.
the netowrk isn't down....
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
l3urton32 said:
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
Click to expand...
Click to collapse
So Disable the Proxy.
still nothing...with or without the proxy on.
I've been having problems with my data connection and phone service dropping out for the last 2 weeks even though I have changed nothing on the phone. I see an x by data connection and exclamation point by phone. I'm using Dutty's 6.1 official release and radio 1.58.26.20. Usually I can get back service by turning on and off airport mode, and the problem is very sporadic. Usually only when I really need the phone to work! Sometimes just switching between GSM and Auto mode for 3G will provide a temporary fix. I just tried disabling the HSDPA, and we'll see if that helps in a more permanent way. I wonder if AT&T is kicking people off of its network that are using HSDPA before it is supposed to be available. I called AT&T about the issue (w/o mentioning the cooked ROMs or HSDPA and they say I should return the phone for warranty but I don't want the hassle of restoring the old ROM. Any ideas?
is everyone posting here with issues from ATL? I am and have had the same, figured its just a radio issue and have been too lazy to change radios...for those that aren't lazy, i'd try that...
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
legba_76 said:
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
Click to expand...
Click to collapse
There goes the iPhone messing with Smartphones again. First changes what a Smartphone should be. NOW messing with the network. Hulk Mad!
Nope its not just AT&T im experiencing the same problem over in the UK. Now my proxy is disabled and I know I have all the correct settings but still the error message "unable to connect to the receiving modem." It seems to have no pattern for this happening con we get correlation on what ROM's & radios everyone are using to see if its that

tilt/tytn II internet stops working

the internet stops working on my at&t tilt. I can't go to websites or download pic messages. I can do a soft restart and it works again for a while then stops again. anyone else have this happen? kinda hoping an upgrade to wm6.1 will help but waiting for the at&t ROM.
ideas to fix this?
i sometimes have that issue. to fix it i just go to comm manger and change it to airplane mode and back to phone. then it will reconnect to the 3g network and the internet comes back. its better then doing a soft reset
Try using ClearTemp
I have the same problem when I use T-Mobile's 5.99 T-Zones plan. I usually just use cleartemp and it clears it right up.
i am having the same problem. my internet data just stop working all together. my Internet explorer, opera 8 and 9 all stop working with atnt data plan. Opera mini still work under the date network. wifi is ok. I try reseting and also reflashing new roms but still now luck. need help.
I have the same issue. I'll open IE and type in an address and it loads a white screen and says done. Haven't found a fix yet.
im using the tmobile 5.99 plan too.
i had a problem one time when the phone magically wiped out the proxy settings... so i was unable to use the web for quite a while until i figured out the proxy settings were wiped out blank.
i dunno know how that happened but it did.

[Q] Data connection problem

Does anyone know why certian application, which use data connection (3G) works properly. Examples: Opera Mini, FB Application, Fancy Widget...
while some do not work. Examples: Daily Briefing, Skyfire, Default Internet application. I get: Page can not be displayed or Connetion Error.
It is interesting that if I am using WiFi, all application works without problems.
I had many different ROMs and it is always the same.
i don't think it's an application error
rather an issue with the APN settings
what are the APN settings for your cell phone network operator?
did you configure it in Settings?
Of course I did. I am using setting from my mobile provider.
It looks like some ports are blocked because when I go into Internet app. and go to google.com I can see that there is some data transfering because the icon of 3g is red and green, also there is the green progress bar in Internet app. loading. However, after 10 seconds of doing this I get: Page is unavailable.
Completely the same in SkyFire.
On the other hand, with Opera Mini it works as it should. The page is loaded correctly.
yes, i've heard reports from other people with similar issues with some cell phone providers
try with opera mini, opera mini works differently, you might be able to bypass the blocks with opera mini
Something tells me you installed froyo and now back to eclair.
Sent from my GT-I9000 using Tapatalk
I was just about to post a new thread but this one had the same title.
Does anyone else have a data connection problem with JPK? It says my data connection is on but it wont let me use it.
This problem is very annoying and i would appreciate if someone could help me solve it.

[Q] download issues with the captivate

Hello,
I am relatively new to android phones in general so I apologize in advance if this is a common question (though a quick search didn't find anything). My question is this: Many times when I try to download something using the stock android browser (I have also tried dolphin browser with similar effect) the download fails, especially if it is a particularly large file (even more so when I try to do something else while its downloading). Is there any way to fix this or am I doing something wrong when it comes to downloading files? On top of that I have also noticed that sometimes when I try to download a file (lets say a .apk) it will say it downloaded the file but will have really only downloaded 10kbs of data or so, Obviously I get errors when trying to open them. In regard to the small file sizes, I know that the problem doesn't lie with the sites im trying to download from, because I have downloaded the exact same files with my computer with no issue.
Also one other quick question about how the Captivate (and android in general?) handles wifi and 3g. I've noticed that whenever I turn WiFi on and connect to a network the captivate refuses to send data through it's 3g connection. Normally this would be a good thing but there are certain apps that require a 3g connection. It also becomes a problem when I want my Captivate connected to my home network since the network isn't connected to the internet (stupid cisco NAC agent, if any of you have any Ideas on how to get that working through my router i'm all ears.). Simply put, I want my Captivate to be able to connect to the network to view files but to still be able to use the internet through it's 3g connection, is that possible?
Thank you in Advance,
Felipe Breyer Jesus
I dont have issues downloading files. But i dont leave the download screen until its done. Could be your issue. As far as wifi goes it shuts off 3g. Have you tried starting wifi. Once connected turn on airplane mode. Then shut off airplane mode? Might start 3g again?
Um.. some websites will not allow you to download using your phone due to some kind of crazy restriction that the web server has. I remember Design Gears had to tweak a web setting to allow people to download ROMs directly to their phones.
And.. I'm not an expert but.. by turning on wifi - 3g service will get stopped. You would probably have to do some serious hacking to get both to run at the same time... and that is IF you can even run both services at once.
You were saying you were having router issues as well... but do you have internet connectivity with your computer? If so you can always just download the files from your computer...?

[Q] Noob Having Issues With Internet

Hello,
I've had my Desire C for about a year now, but have only recently added a data feature to my (prepaid) plan. Up to this point I've only been able to afford a call/text plan. Anyways, I can now connect no-problem to the WiFi in our apt. I can check my email with the gmail app that was already on the phone. But if I attempt to browse the internet it will work for a minute or two before it hits a roadblock and gives me the "Webpage not available" screen. Same thing if I attempt to download app on Google Play. It seems to get to about 10%-20% then hangs. The WiFi is connected the entire time on the phone.
I have had no issues with our WiFi, whether it be on my PC or the gf's laptop or her iPhone5. But my Desire C is a different story.
Any suggestions?
edit:
I should probably note that I took the phone to work and tried the same while on my mobile network and had the exact same problem as I did on the WiFi.
further edit: After some more playing around I have found that my internet works fine for a minute or so after booting it up from shut-down. Then it craps out again.
Are you locked or unlocked?

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