HTCSense.com Phone Finder Problems - HTC Vivid, Raider, Velocity

There appears to be some problems with the Phone Finder/Device Location/Ring application/feature on HTCSense.com. Follows is the reply I received from HTC Support:
Thank you for your reply regarding the Phone Finder application for your HTC Vivid device from AT&T on the HTCSense.com website.
Due to greater than anticipated demand for the HTC Sense.com services, some of our customers are experiencing stability and reliability issues that are unacceptable.
We apologize for any inconvenience you may have experienced. Please be assured that HTC treats this as a very important issue and we are working hard to improve the experience for everyone.
We hope to have improvements to the service out in the very near future to help some of these issues and we will continue to communicate with our customers throughout the process. Thank you for your patience.
Click to expand...
Click to collapse
Has anyone else been experiencing this?
I'm reposting this again, since it was inadvertently removed.

It was deleted because you had 2 posts of the same problem.
Sent from my HTC Vivid using xda premium

maddiedad2009 said:
It was deleted because you had 2 posts of the same problem.
Sent from my HTC Vivid using xda premium
Click to expand...
Click to collapse
Please point me to the 2nd one; and do feel free to delete this one, if it is indeed a duplicate post.

it does works sometimes...

I haven't tried it yet, I have enough issues with my battery going down, I feared this would just drag it down more. Does it seem to make batt life worse? I wonder how often it "checks in" to the mothership...

HTCSense has been hit or miss (mostly miss) from day one.
I haven't notice any additional battery drain.
It you try the phone finder it Wii provide the last known GPS location and will start the GPS. If no GPS then you'll get 'tower location'.
I haven't tried the ringer option on the Vivid yet.
When it worked on the Inspire it was fairly loud.
sent from my HTC

I've been using an app called moostrax (.com) on my blackberry to do similar "where am I" type things for friends to find me on holiday trips and such. They now have an android app and you can make your own maps/websites for it. Think I'll stick with that instead of HTC's version.

Related

Tethering HTC Vivid... Not Rooted

Hello -- I have the HTC Vivid, and I have been going crazy trying to find a way to get my phone to tether. Now, I know that there have already been conversations that have occurred on this site regarding this matter; however, they mostly involve rooting or flashing new ROM's. This is my first Android phone and, to be honest, rooting my phone or flashing custom ROM's are far beyond my current capabilities and comfort zone. With my previous phones -- most of which were Windows phones -- I was very comfortable making registry tweaks, thus allowing me to tether my phones to my iPod and iPad. I miss that ability, and I'm certainly not going to give up my unlimited data plan with AT&T by adding tethering capabilities to my plan.
Anyway, in my research, my best bet (without rooting or flashing a new ROM) appeared to be the pdaNet and FoxFi apps. Well, those don't appear to work... Probably due to the fact that my phone is an HTC device and they disclose the fact that their apps are incompatible with HTC devices. I have no idea why, and they don't respond to e-mail inquiries asking for assistance or advice. So that brings me here. If anyone can help me, I would greatly appreciate it. Remember that I'm a complete novice with regard to Android phones. Rooting and flashing new ROM's are not options for me at this time. Thank you very much, and I apologize if this issue has been discussed to death in the forums. I just need a simple, user-friendly solution if there is one.
Try WiFi tether app
Sent from my HTC PH39100 using xda premium
Mjones307 said:
Try WiFi tether app
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
Thanks for the reply. I just tried that... As well as many others... But it didn't work. I keep getting that pop-up window directing me to contact AT&T.
I've tried about every tethering app in the market. I don't think there is a way without flashing a custom rom. AT&T has this thing locked down.
Cor-master said:
I've tried about every tethering app in the market. I don't think there is a way without flashing a custom rom. AT&T has this thing locked down.
Click to expand...
Click to collapse
It certainly appears that way,yes. I just wish Android phones were as easy to tweak as Windows phones. Would I have better luck with an unlocked phone? I have an unlocked Motorola Atrix 2 phone...
Android phones used to be easier, and alot of Samsung ones really still are. If you get a nexus its real easy to tweak. Tethering is most likely the biggest reason they lock them down. Otherwise they can't rape you and charge you twice for your own data. Seriously tethering is the biggest scam these carriers pull. I know I'm limited to 2 gig either way so it's not like I can use more data with it.
I guess you just have to look at it as the vivid isn't an HTC phone. It's an att phone. HTC is just the contractor that built it for them but most likely att requested all these things be locked down in the firmware
Sent from my VTC HIVID using the xda app
Cor-master said:
Android phones used to be easier, and alot of Samsung ones really still are. If you get a nexus its real easy to tweak. Tethering is most likely the biggest reason they lock them down. Otherwise they can't rape you and charge you twice for your own data. Seriously tethering is the biggest scam these carriers pull. I know I'm limited to 2 gig either way so it's not like I can use more data with it.
I guess you just have to look at it as the vivid isn't an HTC phone. It's an att phone. HTC is just the contractor that built it for them but most likely att requested all these things be locked down in the firmware
Sent from my VTC HIVID using the xda app
Click to expand...
Click to collapse
Thanks for taking the time to share your insights. I'll keep them in mind when looking for alternative phones in the future.

HTC One Home / Back capacitive buttons problem

As many people have noticed, the home/back capacitive/virtual buttons often do not work.
http://www.pocketables.com/2013/04/...-issues-with-capacitive-hardware-buttons.html
http://www.androidauthority.com/htc-one-capacitive-button-problems-198220/
http://forum.xda-developers.com/showthread.php?p=40538985
http://forum.xda-developers.com/showthread.php?t=2231832
http://forum.xda-developers.com/showthread.php?t=2243961
http://forum.xda-developers.com/showthread.php?p=40574171#post40574171
http://forum.xda-developers.com/showthread.php?t=2248951
http://www.youtube.com/watch?v=uvxi6KUR-WA
http://www.youtube.com/watch?v=V7zKpBSluKU
http://www.youtube.com/watch?v=7v5Oc5-7rbA
http://www.youtube.com/watch?v=wxkwyyvOkZ8
http://forums.androidcentral.com/htc-one/270508-home-button-shorting-out.html
http://forums.overclockers.co.uk/showthread.php?p=24147320
http://forums.androidcentral.com/htc-one/270811-back-button.html
http://forums.androidcentral.com/htc-one/271243-button-issue-htc-one.html
http://community.sprint.com/baw/message/569148
Personally, I find it to be *incredibly* annoying and pretty much ruins the experience of using this otherwise good phone. I have already been to the Sprint store to possibly exchange it, but their demo unit had the exact same problem (and the employee I was talking to had also noticed the problem). I have also ran "getevent -lt /dev/input/event6" from adb shell (/dev/input/event6 seems to be the raw output of the touchscreen, some people said it is event5 on theirs rather than event6). This shows you raw data every time you touch the screen. However I noticed that when my touches of the home button go undetected, nothing is read from /dev/input/event6...so I am afraid it may be a hardware problem. I have 11 more days before my 14 day Sprint satisfaction period ends, so I'm on the fence on whether or not I should return it and wait for a better phone, or exchange it and probably get another with the same problem, or...wait for HTC to try to fix it with software.
Some have said a recent update to the Taiwan version of the One solved the problem...:
patato2 said:
doing a bit translation from Taiwan version if you guys can't wait. not sure if I used the correct words though, hope you don't mind.
1.29.709.12(214.04MB)
1. virtual button sensitivity adjusted
2. slow motion video quality improved under low lit
3. better Beats Audio experience
4. better background noise when using headphone
5. better bluetooth device matching
some said back button issue fixed after upgrading.
Click to expand...
Click to collapse
Further evidence that a software patch fixed the home button:
http://translate.google.com/transla...a=X&ei=fy91Ua_5HYaQqgHi_ICwCA&ved=0CGgQ7gEwAw
Poor Google Translate translation:
Did not receive update notifications
Through Settings> About> Software Update> Check Now
We can immediately receive an update notification
After the update the virtual keys become normal
There is a need to go faster
PS: Please note that this is the official update, Brush, may not be updated automatically through the official update to brush back the official
Click to expand...
Click to collapse
Here is the response I got from HTC:
Thank you for retrieving the information for me, [xxxxxx]. I did some research and there will be an MR update to fix this issue with the virtual keys. We do not have any information as to the date the update will be released since it will be released via Sprint your network provider, and it is currently being worked on.
I realize that not having the specific details such as the date is annoying, but we do appreciate your patience. I want to thank you again for sending me that information because that really helps us out a lot. Let me know if you have any other questions I may be able to address with you at this time.
Sincerely,
Casey
HTC
Click to expand...
Click to collapse
I don't have this issue. I'll pay more attention to it, maybe I'm missing it.
~Sent in beast mode using my HTC One~
I've noticed that the area to hit is small. You have to hit it exactly.
Sent from my HTCONE using xda premium
fernando sor said:
I've noticed that the area to hit is small. You have to hit it exactly.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Most likely what you are actually noticing is that not all presses are registered and you are rationalizing it by assuming that you just missed the target. In reality, there is a problem with the home/back buttons that HTC needs to fix, soon.
chogardjr said:
I don't have this issue. I'll pay more attention to it, maybe I'm missing it.
~Sent in beast mode using my HTC One~
Click to expand...
Click to collapse
Be thankful you don't. It is an issue. There are videos on you tube from here in the states about it.
https://www.youtube.com/watch?v=7v5Oc5-7rbA&feature=youtube_gdata_player
Sent from my HTCONE using Xparent Blue Tapatalk 2
I have this issue as well. Seems like you have to hit the button in almost the perfect spot to get it to register.
After watching that I'm very thankful. Mine has always registered my touches. I'm very very thankful. I would be one mad mofo.
treIII said:
Be thankful you don't. It is an issue. There are videos on you tube from here in the states about it.
https://www.youtube.com/watch?v=7v5Oc5-7rbA&feature=youtube_gdata_player
Sent from my HTCONE using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
~Sent in beast mode using my HTC One~
chogardjr said:
After watching that I'm very thankful. Mine has always registered my touches. I'm very very thankful. I would be one mad mofo.
~Sent in beast mode using my HTC One~
Click to expand...
Click to collapse
Hey chogard. Waaazz up? Where's your Rom if you have the one. Wheres that odexed beauty?
Sent from my HTCONE using Xparent Blue Tapatalk 2
Lots more confirmations that OTA 1.29.709.12 solved the problem for the Taiwan variant HTC One. WHEN WILL SPRINT/HTC GIVE US AMERICANS THIS FIX?
patato2 said:
Here's some information about 1.29.709.12 upgrade (Taiwan version), and some responses I read from other forum.
And... sorry guys, I really don't know when will your updates come. and i don't have the phone yet . I envy you!
.
1.29.709.12(214.04MB)
1. virtual key sensitivity adjusted
Lots confirmed the home/back key issue fixed, looks solid.
2. slow motion video quality recording improved under low lit
Didn't see anyone post about it
3. better Beats Audio experience
Some said the left / right sound are better balanced.
4. reduce background noise when using headphone
a few guys said noise is "significantly" reduced.
5. better bluetooth device matching
a few guys confirmed bluetooth device matched faster.
Click to expand...
Click to collapse
For anyone interested, the Taiwan OTA firmware is available here:
http://www.androidrevolution.nl/downloader/download.php?file=1.29.709.12.zip
http://forum.xda-developers.com/showthread.php?t=2182823
Same here. I've found that pressing the button with the pad of my finger vs a tap with the fingertip seems to work more reliably - if only because it covers more of the screen that happens to include the tiny area that registers a button press...
jaybombz said:
Same here. I've found that pressing the button with the pad of my finger vs a tap with the fingertip seems to work more reliably - if only because it covers more of the screen that happens to include the tiny area that registers a button press...
Click to expand...
Click to collapse
I prefer to tap with my fingertip and this is rarely detected by the home/back buttons, which is SOOOO annoying. I'm debating trying to swap it out for a new one. From what I can tell the problem seems to affect EVRYONE, although many people might not notice or be annoyed by it. So the question is, is it truly a pure software fault, or is it a hardware fault that software (ie, an OTA) can mask or at least partially correct.
That's my preference as well - it has been an adjustment and one that I'm not terribly pleased with. I'm surprised the issue didn't show up in pre-release testing but I have to imagine it's something that software can fix with a remap of the area the system recognizes as buttons.
fernando sor said:
I've noticed that the area to hit is small. You have to hit it exactly.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Where's the Rom Fernando?
Sent from my HTCONE using Xparent Blue Tapatalk 2
It's really not an issue with the "area", as I can touch the dead center of the home button and it still won't work. Seems to me that it is either not sensitive enough, or some other problem.
Regardless, word is that an OTA fixed this problem on the Taiwan HTC One 2 days ago, so now I guess we just need to complain loud enough that HTC/Sprint pump out the fix to us ASAP before we all return our phones.
Mines like this as well, you can hit the back button dead on and no response. Hopefully they issue a fix somewhat quickly.
Sent from my HTCONE using Tapatalk 2
Having this problem as well. My device was built April 9th 2013. I can sit there and tap on the home button for 30 seconds or more in every way possible and have no registration of the contact.
This might just be wishful thinking but for some reason clicking the app drawer icon seems to fix the issue right away making me think this is software.
Other than this the build quality and everything else seems perfect.
Sent from my HTCONE using xda app-developers app
HTC needs to admit they have a problem here and advise us whether we should be returning these or waiting for an OTA patch which will be coming VERY soon.
I saw some people talking about this and didn't know what they were referring to.. I got my phone on launch day and have no issues with it, that looks super annoying
Someone posted this over in the international forum. I haven't tried it, as I haven't noticed a problem with my button sensitivity, but there are others who say it works. Worth a shot if you're experiencing problems.
http://forum.xda-developers.com/showthread.php?t=2231832
Sent from my HTC One using xda app-developers app
mang0 said:
Someone posted this over in the international forum. I haven't tried it, as I haven't noticed a problem with my button sensitivity, but there are others who say it works. Worth a shot if you're experiencing problems.
http://forum.xda-developers.com/showthread.php?t=2231832
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Calibration does not resolve the issue.

Performance Update

According to Slashgear.com there is an update that will fix some of the quality settings in the camera. Read on :http://www.slashgear.com/htc-one-updated-with-camera-enhancement-suite-and-more-in-europe-23278984/
Yeah, a little disappointing to see that this update isn't moving out to all HTC One handsets, just in the UK. Looks like we'll see the same pattern for updates coming to phones as we've seen in the past. 3 months at a time.
It also depends on the carrier. Hopefully they'll send it out soon.
It has only been pushed out to UNBRANDED handsets in Europe and Asia. This is software 1.29.XXX.12 (where XXX is the region code) and contains many fixes. Personally, the fix I'm most eager to see is the fix for the home/back button sensitivity, but who knows how long it's gonna take for Sprint to push this.
m03sizlak said:
It has only been pushed out to UNBRANDED handsets in Europe and Asia. This is software 1.29.XXX.12 (where XXX is the region code) and contains many fixes. Personally, the fix I'm most eager to see is the fix for the home/back button sensitivity, but who knows how long it's gonna take for Sprint to push this.
Click to expand...
Click to collapse
I'm going to root this mofo and let a ROM set the sensibility for me.
There are little quirks here are there that I would address if I could..
I wish they would have implemented a dedicated camera button.
They are making this phone a camera first, phone second item.
They should have kept it the dedicated camera button like the 4G LTE.
Update before and after
This site has a before and after shot with the camera. One can def. see an improvement.
http://www.androidpit.com/htc-one-u...&utm_medium=News-Stream&utm_content=Variant_1
Meh, with the power of root and our devs, I'm sure someone will port over the enhancements to our device.
robfactory said:
This site has a before and after shot with the camera. One can def. see an improvement.
http://www.androidpit.com/htc-one-u...&utm_medium=News-Stream&utm_content=Variant_1
Click to expand...
Click to collapse
Nice. Hope we get this soon
Sent from my Nexus 7 using Tapatalk HD
I spoke to HTC in the US and the rep told me very soon for an update. He called it a maintenance update. He also told he didn't know about the button issue he spoke with his Cain of command and they had no idea. So he's submitting a ticket about it. I hope more people call in about this and report it that way things can get done quicker.
Sent from my HTCONE using xda premium
aFoodStampBaby said:
I spoke to HTC in the US and the rep told me very soon for an update. He called it a maintenance update. He also told he didn't know about the button issue he spoke with his Cain of command and they had no idea. So he's submitting a ticket about it. I hope more people call in about this and report it that way things can get done quicker.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Awesome!

HTC One Android 4.2 update officially rolling out in UK 'from today'

Here's the full story - http://www.androidcentral.com/htc-one-android-42-update-officially-rolling-out-uk-today
Yet again, the US, Sprint, and CDMA totally cockblocks me from getting an update.
Never buying CDMA phone, ever, again.
nerv8765 said:
Here's the full story - http://www.androidcentral.com/htc-one-android-42-update-officially-rolling-out-uk-today
Yet again, the US, Sprint, and CDMA totally cockblocks me from getting an update.
Never buying CDMA phone, ever, again.
Click to expand...
Click to collapse
From the sounds of it you should never buy a U.S. based phone again. The only way you will get these updates before U.S. carriers through official means is with an international variant. Yeah you can probably find hacked up versions that allow the update early but those usually come with their fair share of issues and most people end up still wiping and placing official updates on anyways when they finally come out. If you for some reason ever thought CDMA would get updates early you are far from knowledgeable about how this stuff works. That said, of the U.S. Carriers Sprint has the best record of updating first. Thank you for another useless rant post showing people what little you know of the smart phone ecosystem.
It's only been like this for like........ EVER!
Sent from my HTCONE using xda premium
QQ no update... How many of these are people going to start? Stop crying and go get an iPhone... Apparently updates are a new feature that makes phones more fun.
QQ We are not going to get Key Lime pie this year. Can't wait to get this update to go from Jellybean to Jellybean qqqqq
SHUSHH
Friggin barbies i swear.
That part was just my personal opinion. My main goal was to simply share the news / story.
There is only a handful of things that I'm really looking forward to, quick settings and the one lock screen widget that we get from 4.2. The quick settings has been solved thanks to the great ROMs that we have here, and just because we haven't received an update yet doesn't make our phones any less functional than they are.
Sent from my HTCONE
nerv8765 said:
That part was just my personal opinion. My main goal was to simply share the news / story.
Click to expand...
Click to collapse
It isn't really anything 'new'... everyone already knows how the updates work.
Um... Hi just thought I would pop in and add another useless comment have a good day
Edit: I just got Comcast today. Made the switch from centurylink.. 40mbit to 50mbit. Went from downloading games at 4mb a sec on steam to about 7. So far I like it but kinda annoyed with how wireless N routers can't handle the speed. Gonna have to buy an AC router..
Sent from my HTCONE using Tapatalk 2
In before the lock!
Sent from my HTCONE using xda app-developers app

Time Stamp for Call History?

Just switched from iOS to Android (used to be an active member of the forums for WinMo), so forgive me as I know this has been asked before, but I didn't find any results in HTC ONE forum. I am having issues with the call history. It doesn't show a time only the date. There has to be a way to fix this on the stock dialer but I can't seem to find it anywhere in the settings. Any advice would be ideal. I prefer not to download a third party app for this fix but if this is the only way that would be fine, I guess. Thank you in advance.
redbandana said:
Just switched from iOS to Android (used to be an active member of the forums for WinMo), so forgive me as I know this has been asked before, but I didn't find any results in HTC ONE forum. I am having issues with the call history. It doesn't show a time only the date. There has to be a way to fix this on the stock dialer but I can't seem to find it anywhere in the settings. Any advice would be ideal. I prefer not to download a third party app for this fix but if this is the only way that would be fine, I guess. Thank you in advance.
Click to expand...
Click to collapse
What Rom are you on? I'm on 4.2.2 sense 5 and I have times and dates.
Sent from my HTC One using Tapatalk
lampel said:
What Rom are you on? I'm on 4.2.2 sense 5 and I have times and dates.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Good question. 4.3 Sense 5
Date and time for text messaging only date for call history. It's annoying and I'm already over the 14 day mark otherwise I would return the device for that simple reason.
redbandana said:
Just switched from iOS to Android (used to be an active member of the forums for WinMo), so forgive me as I know this has been asked before, but I didn't find any results in HTC ONE forum. I am having issues with the call history. It doesn't show a time only the date. There has to be a way to fix this on the stock dialer but I can't seem to find it anywhere in the settings. Any advice would be ideal. I prefer not to download a third party app for this fix but if this is the only way that would be fine, I guess. Thank you in advance.
Click to expand...
Click to collapse
Yes, I'm have the same issue. I just got mine a week ago and installed the upgrade to 4.3 soon afterwards. The software on HTC One is not as intuitive as other phones I have had. The time of call is a basic and important part of call information, so it's beyond comprehension how anyone could leave this off.
I will contact HTC, and hopefully they will include a fix in their next update. How ridiculous to forget something like this. They seemed to have focused on doing a great job on the hardware and completely ignored UX on this phone.

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