[Q] How to force HTC pure using only 3G - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hello,
I have a HTC Pure from AT&T with stock ROM. It runs WM6.5 Professional. CE OS 5.2.21849. build 21849.5.0.63
I'm using it with a provider whose frequencies are such that the phone can only connect to 3G, at least I never see it connect to anything else. That's ok, but when there is no 3G network available or weak the phone tries to connect to the normal network (it shows a small G at the top of the screen, I don't know if this would be from another provider?) which it cannot connect to. So sometimes it takes forever to redetect the long reestablished 3G network.
Is there a way to force the phone to only try to connect to 3G? A registry hack maybe? I read in another post something about a "band" tab under "system", "phone". I can't find this tab.
Most often I'm able to immediately establish a 3G connection by turning the phone OFF and ON via the connection manager.
Any ideas?
Thanks in advance

praondevou1 said:
Hello,
I have a HTC Pure from AT&T with stock ROM. It runs WM6.5 Professional. CE OS 5.2.21849. build 21849.5.0.63
I'm using it with a provider whose frequencies are such that the phone can only connect to 3G, at least I never see it connect to anything else. That's ok, but when there is no 3G network available or weak the phone tries to connect to the normal network (it shows a small G at the top of the screen, I don't know if this would be from another provider?) which it cannot connect to. So sometimes it takes forever to redetect the long reestablished 3G network.
Is there a way to force the phone to only try to connect to 3G? A registry hack maybe? I read in another post something about a "band" tab under "system", "phone". I can't find this tab.
Most often I'm able to immediately establish a 3G connection by turning the phone OFF and ON via the connection manager.
Any ideas?
Thanks in advance
Click to expand...
Click to collapse
use BandSwitch apps, so you can easily control the network connection

The link you posted doesn't work anymore. At least not for me.
But I found the software somewhere else. Seems to work. I'll check if it remains on the 3G network.
Thanks a lot.

praondevou1 said:
The link you posted doesn't work anymore. At least not for me.
But I found the software somewhere else. Seems to work. I'll check if it remains on the 3G network.
Thanks a lot.
Click to expand...
Click to collapse
if the link not work for you, I think you also able to download it from http://forum.xda-developers.com/showpost.php?p=1345004&postcount=4

Back here just to give a feedback.
YES, it works. the phone doesn't get stuck on the GSM anymore.
Thanks a lot.

Related

My internet drops when I'm on a call. Is this normal?

I've had a Tilt since it launched and have run multiple different roms. What has always happened since I bought it, is that my internet connection will drop when I'm on a phone. I don't understand. I shouldn't, right? None of my other non-WM phones dropped the internet connection.
That's one of the things I loved about GSM, I could be talking on the phone (via BT) and use the internet on it, but not anymore with this phone. IM+ will disconnect all the IM clients, which is the most annoying one. I think I've heard people in this forum say they don't have this problem. Is it a flaw with Windows Mobile itself (Microsoft catering to CDMA), the Kaiser model, firmware or my phone itself?
yep, drops my HSDPA when on call as well. It's probably normal.
hey man you know you can only use the phone and the internet at the same time on a 3g conection right? if its not that then i dont know whats up try a new rom i guess
hey i just saw that another person posted in here and had the same problem on a 3g network so i tried it out i can use the phone for data and a call at the same time im using a wm 6.1 rom not sure what one maybe its a problem with the service in your area
Man, some commas would really help..
Anyway.. when you say that u can use phone and internet at the same time - have you actually tried being on the call and browse internet? It does stay connected, but there is no traffic.
I don't think it has ever worked on my Kaiser. It works on my Razr v3xx. Maybe it is 3G. For some reason, now that I put a new 6.1 rom and a new 6.1 compatible radio, my phone is almost only on EDGE when I used to always be on HSDPA. Well, the battery life is better at least. I'll try again when I connect to a 3G network, which used to be always.
I don't think my Razr was limited to simultaneous voice + data only when on 3G.
fb.knight said:
hey man you know you can only use the phone and the internet at the same time on a 3g conection right? if its not that then i dont know whats up try a new rom i guess
Click to expand...
Click to collapse
I've known this too. Tethering and phone work in 3g for me as well.
yeah i did browse to a few sites made sure it was using the data. even made sure it wasnt just cached pages. hey if ur only getting edge maybe its ur radio rom? i was getting that for awhile new rom and it went away
I'm using HSDPA, never 3G (it switches to HSDPA when 3G is available).. it's definitelly faster.. but I have battery charge issues and no traffic while on call. Perhaps 3G doesn't have those issues, I will try it out.
I do get EDGE sometimes, but it's usually same spots. I guess some towers don't have 3G i-net connection, only EDGE. Some places, however, I always get HSDPA (usually where signal strength is high)
sorry i forgot not all 3g is hsdpa i should of clarified we have hsdpa over here
I have the same problem. 3G or H data connections drop when a call is made or received. reconnects when call is over. Anyone with ideas if it is the phone, radio or rom?
Solved!! After some digging around in the forum I found out that setting a limit to disconnect your data connection will cause this problem. If your using kaisertweak go under "Data" set the "disconnect after" to disabled (default) instead of the 1 minute(advised). for some reason this will now allow data and voice to work together and wont drop your data connection while on call anymore. Good luck with your device.
using PDA plan on wap.cingular
ATT TILT
Dutty_s_WM6.1_Official_UC_5.2.19199_RTM
POLAR_Radio_1.58.21.23
kaisertweak setting
I have this feature setup just like you and voice and data still doesn't work together
pacmanpoop said:
I have the same problem. 3G or H data connections drop when a call is made or received. reconnects when call is over. Anyone with ideas if it is the phone, radio or rom?
Solved!! After some digging around in the forum I found out that setting a limit to disconnect your data connection will cause this problem. If your using kaisertweak go under "Data" set the "disconnect after" to disabled (default) instead of the 1 minute(advised). for some reason this will now allow data and voice to work together and wont drop your data connection while on call anymore. Good luck with your device.
using PDA plan on wap.cingular
ATT TILT
Dutty_s_WM6.1_Official_UC_5.2.19199_RTM
POLAR_Radio_1.58.21.23
Click to expand...
Click to collapse
I had the same problem and this fixed my issue.

internet access issues

so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
l3urton32 said:
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
Click to expand...
Click to collapse
OK check this
START/SETTING/CONNECTIONS/MANAGE EXISTING CONNECTIONS/PROXY SETTINGS
and make sure that there is not a Check in the box next to :
THIS NETWORK USES A PROXY SERVER TO CONNECT TO THE INTERNET
This should do the trick I hope.
This always happens to me.
didnt work
no dice. its still giving me the same bounce back message that theres no modem at the above number. do i need to put a proxy server in the proxy server field? by the way this is a Tilt.
What program is trying to access the internet when this happens?
The same problem is occuring for me. I tried what Vol22002 suggested, but still can't connect. I was trying to access Internet Explorer.
Me Too - Atlanta
First thing this morning I tried to access the Internet with Opera and got the "Dialed: wap.cingular Cannot connect for unknown reason. ..." error. No recent changes to phone configs or software, worked fine after midnight last night. Power cycled and checked the usual stuff, still no data connection regardless of program.
Not Me Too Anymore - Atlanta
After not working from 0700 to 1050, I 'suddenly' have a working data connection. Go figure.
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
MACkjam said:
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
Click to expand...
Click to collapse
I would say that is the most common reason for the problem the OP is having.
the netowrk isn't down....
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
l3urton32 said:
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
Click to expand...
Click to collapse
So Disable the Proxy.
still nothing...with or without the proxy on.
I've been having problems with my data connection and phone service dropping out for the last 2 weeks even though I have changed nothing on the phone. I see an x by data connection and exclamation point by phone. I'm using Dutty's 6.1 official release and radio 1.58.26.20. Usually I can get back service by turning on and off airport mode, and the problem is very sporadic. Usually only when I really need the phone to work! Sometimes just switching between GSM and Auto mode for 3G will provide a temporary fix. I just tried disabling the HSDPA, and we'll see if that helps in a more permanent way. I wonder if AT&T is kicking people off of its network that are using HSDPA before it is supposed to be available. I called AT&T about the issue (w/o mentioning the cooked ROMs or HSDPA and they say I should return the phone for warranty but I don't want the hassle of restoring the old ROM. Any ideas?
is everyone posting here with issues from ATL? I am and have had the same, figured its just a radio issue and have been too lazy to change radios...for those that aren't lazy, i'd try that...
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
legba_76 said:
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
Click to expand...
Click to collapse
There goes the iPhone messing with Smartphones again. First changes what a Smartphone should be. NOW messing with the network. Hulk Mad!
Nope its not just AT&T im experiencing the same problem over in the UK. Now my proxy is disabled and I know I have all the correct settings but still the error message "unable to connect to the receiving modem." It seems to have no pattern for this happening con we get correlation on what ROM's & radios everyone are using to see if its that

Need connection setup for S730

Please help me the connection setup cab, because my S730 cannot setup my network.
Need more information, do you want the cab for the initial connection setup wizard thing?
What type of network are you trying to connect to? WiFi? Phone's network?
If its your home wifi then make sure you have the wep correctly typed in, or is it the other encryption? and you might need to tweek the power options for the wifi so it wont nerf it...
Expand your question and give us as much info as to the problem, might not need to reinstall anything, could but might not need to.
I hv some problem with phone network, during i setup phone network then appear for error in the database. Pls help me for solution.
Phone network is going to be a hard one for us to trouble shoot since we dont work for the phone company, easiest way to try and get it working would be to go into a store and have an employee take a peak at it, however if you orderd it over the internet they might not be able to help you unless they support the device. Going through HTC could take a while.
Now what exactly does the error say? Just "Database error"? Or does it give a refrence code like a windows BSOD will give you a stop code?
To start with I would make sure your SIM looks okay as it could be having issues reading the network info off of it, next take a look in your phone settings, Start>(Option 8) Settings>Phone, theres several in there to look at but mostly go to the next page and into Networks, is your even listed? What options do you have under find a new network?
If you go back into phone under Band Select what is it set to?
If you go back into the main options menu what is under Regional Settings?
And, do you have a signal where your at?
Thanks for your explanation, i only have a problem with appear "error in the database" therefore i can't using GPRS or 3G network for HSDPA etc. I need some setting to run my GPRS or 3G network, because previous HP i'm using i have no problem with above matter.
Did you change anything in the menu's I listed above? It sounds like your saying the issue is only with the network as it applies to data and not voice (phone calls).
Go into your GPRS settings section and let us know what it says in there, did you go into a store and pick up the phone or just order it online? Was your old HP fully 3g / hsdpa ready? Did you change anything on your account that might be killing it on your phone?
Need to know what your settings are before going after it being a phone problem internally, setting, or something up with the network interaction. What are you trying to access? Sending an SMS / MMS or something with the browser or another application trying to use the internet?
Error in the DB sounds almost like its getting a connection but cannot locate your information?
If your browsing something online and get that its usually a browser error in which you can delete your history / cookies or reinstall it or its a website error and its no longer connecting to the DB properly etc.
Do you see an E or 3G on the top of your phone (by the battery Status) at any time?
I never change anything in my S730. I only try to setup my connection wizard in S730 but failed (It called error in the database)
Before i'm using S730, all the network likes video call, HSDPA, GPRS is running well but when i'm using S730 all the above network can't be running well. I only can use for phone and SMS.
Yes Error in the DB is almost like its when getting a connection setup but i never successful to find location the network. Do you have a cab to run the connection setup like HTC Tytn II?
I cannot browsing anything when the connection setup can't be done.
I see in my S730 the icon E or 3G on the top of my phone but cannot running well due to connection setup can't be done.
Hmm, I will see what more I can do when I am at home later tonight. Most of the connection settings will be network specific and read off of your phone, to use 3g and Edge you shouldnt have to set anything up. I just put in my new SIM card, turned the phone on and away I went. The only setting up I had to do was for the Wifi.
Since your phone is recognizing the networks I dont think its an issue with that aspect of the phone, something in the drivers could be causing issues with how it interacts with the network. Could be the sim having corrupt information and a few other things.
Who is your provider?
Many thanks for your assistance. I'm using provider INDOSAT in Indonesia.
I have not seen any other similar errors for INDOSAT on google (didnt dig too deep however).
For giggles go into your start menu and select more until you see the connection setup wizard (earth with a magic wand on it) and see what that does for you.
Does the phone stay in E or 3g mode or cycle between the two at random while your at home? How is the coverage in your area? I dont have 3g available here but every now and then my phone will slip into 3g mode and while its trying to connect for those 10 seconds the handset lags a little but always reverts back to edge and resumes normal life.
If you still have your old handset can you pop your sim in it still have have everything run perfectly? (Assuming you reset the device so the settings are back to stock).
For now my best advice (I am no expert like some of the people here...)
Go into the settings menu, make sure your GPRS settings are as correct as they can be (contact your provider to verify the info the phone is telling you) From the main settings several pages into it is a GPRS Auth... place verify that is set correctly as well.
If you bought this handset brand new you really should be able to just pop in your sim and fly away, MMS requires some setup but the rest is plug and play pretty much. Have you tried a reset of the device in hopes that it flushes out a possible bug and allows your settings to take over?
Thanks for your help, now my S730 is running well for video call and over GPRS.

3G connection keeps "stopping".

Hi, the search button has failed me. (Two posts in 2 years isnt too bad is it?)
My issues is.... accessing the internet over 3g works fine (and HPSDA) Internet, push mail everything... however, If I drop out of coverage at any time my internet connection vanishes as to be expected. However once connection is re-established still the Internet fails to work. It shows connected to 3G or HPSDA but all websites time out and Activesync reports waiting for network.
The fix is to go Start>Settings>Connections>Connections>Manage my existing connections.
Then I simply "Next" thru all the settings until I get to the end. Press Finish. The data connection drops and the re-establishes and Im working again!?!! Very Annoying!
Im running. Duttys 6.1 Rom (April) and a few bits a pieces (It happens with nothing installed also and with another ROM I tried in desperation!) T-Mobile UK
Does this sound like a Radio issue to you guys? Should I try another Radio or Ditch Dutys Rom? (Which I love)
Any help gratefully accepted.
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
I've had the same sort of thing, I just disconnect (Long press on the red End call key or click on the 3G icon in the top bar and hit disconnect), and let it reconnect.
I have exactly the same issue with mine as well and its only started recently. I too have found the only way to fix it is to go through and 're setup' the connection. Disconnecting and reconnecting, rebooting all seem to do nothing...
marcopolo007uk said:
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
Click to expand...
Click to collapse
Are you abled to make a voice call over 3G...?!
Noxious Inc. said:
Are you abled to make a voice call over 3G...?!
Click to expand...
Click to collapse
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
marcopolo007uk said:
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
Click to expand...
Click to collapse
Which symbol is most of the time in the top of your screen G/E/3G/H...?! Check this one out also --> my 3G issue
I usually have a H (1 or 2 bars), when walking around my office this can drop to a 3G connection at times.
If I head to the basement, I drop to the Areial symbol or completely disconnect.... When the H or 3G connection starts again my Data connection fails as described above.
(However, I am able to make normal outgoing voice calls, not tried incoming yet)
Ok, I think I have a work around that seems to be working for me.
I set my BAND to GSM only as a test.... and it worked for the whole day, when I dropped into a NO SERVICE area the data connection dropped. When it recovered my data connection was back and working.
Obviously GSM is too slow, so I've now set my BAND settings to;
Network Type - WCDMA
UMTS Band - UMTS(2100+800)
And also diasabled HSDPA.
Currently everything seems ok... Now my connection does not drop from HSDPA>3G>G and back up again it seems to work fine?? Seems the issue may be with switching between the GSM standards??
I realise I wont get coverage in GSM only area's, but consistant data (Push Email) is just as important to me.
I've the same problem, but changing settings to gsm only is no solution. In this case I have to restart my Kaiser to get a new working connection.
I also have many Problems since updating to wm 6.1. Can I downgrade to the original german 6.0 or is there a really stable german 6.1 out there?
I've been getting the same problem as well for the past month or so.
Have been 'fixing' the problem by either putting the phone into airplane mode and back again, or rebooting the phone.
It's getting quite annoying though
Stopping the phone dropping to GSM seems to work for me. Leaving me with HDSPA and 3G.
I'm lucky to be in a good 3G coverage area I guess.
Im not sure who we should log this issue with? Carrier or HTC?
Are we all on T-Mobile having this issue?
i'm on o2 germany and a one day test with t-mobile didn#t show this error
with o2 i have this problem about three times a day
any new ideas since july ?
Sometimes i want to throw my phone away.
I'm still having the problem as well. Has anybody figured out a solution?

[HELP] GPRS not working

A strange problem..
I recently got GPRS activated on my sim..
When i try connecting on my Diamond, the E becomes active and it tries to connect.. But after abt 30 secs to a min, it says "Cannot connect for an unknown reason... etc etc.."
I initially thought it was a problem with the network..
But, when i put the same sim in my old Asus P525, set up the connection and tried to connect, the G became active and got connected within a few seconds!!!
From then i've been tryin to connect on my Diamond and have got connected about twice with E in the signal bar.. But that must've been some freak accident cos after a few hours i tried connecting w/o changing any of the settings and absolutely no luck!
I've tried almost all the cooked ROM's. And different radios.
Right now i'm on the Official WWE ROM 1.93.
Hard SPL 1.23 or 1.24.
And 1.00.25.03 Radio.
Any idea about what's wrong, guys?
Make sure you have the correct GPRS/WAP settings installed on your HTC Diamond.
There are different settings for Payandgo and Contract SIM cards.
You can try searching Google for them, or if you live in the UK try this website: http://www.filesaveas.com/gprs.html
prank1 said:
Make sure you have the correct GPRS/WAP settings installed on your HTC Diamond.
There are different settings for Payandgo and Contract SIM cards.
You can try searching Google for them, or if you live in the UK try this website: http://www.filesaveas.com/gprs.html
Click to expand...
Click to collapse
prank1, the settings are right..
That's why it's working on my old phone..
I think it may have somethin to do with Edge and GPRS..
Maybe my service provider does not have Edge capabilities..
If i'm able to restrict my Diamond to try and connect to Edge and connect to GPRS instead, it may work..
Any way that could be done?
sanctifiedrust said:
A strange problem..
I recently got GPRS activated on my sim..
When i try connecting on my Diamond, the E becomes active and it tries to connect.. But after abt 30 secs to a min, it says "Cannot connect for an unknown reason... etc etc.."
I initially thought it was a problem with the network..
But, when i put the same sim in my old Asus P525, set up the connection and tried to connect, the G became active and got connected within a few seconds!!!
From then i've been tryin to connect on my Diamond and have got connected about twice with E in the signal bar.. But that must've been some freak accident cos after a few hours i tried connecting w/o changing any of the settings and absolutely no luck!
I've tried almost all the cooked ROM's. And different radios.
Right now i'm on the Official WWE ROM 1.93.
Hard SPL 1.23 or 1.24.
And 1.00.25.03 Radio.
Any idea about what's wrong, guys?
Click to expand...
Click to collapse
My bad - didnt see the 'set up connection' bit so I assumed you didnt have the correct settings.
I had this problem once but it went away with a ROM upgrade - that was when I had the XDA Orbit.
The problem may be that my phone does not try connecting to GPRS and directly tries to connect Edge..
Isn't the connection supposed to be G-E-3G, in that order?
Is there any way i can prevent my phone tryin to connect to Edge?
Can i make GPRS as first preference instead?
Anybody? Please?
From what i heard my diamond doesn't support US( or Canada which is where i live) 3g because of diamonds hardware so that's why it only connects to edge which is really slow... anyways to connect i had to phone rogers my wireless provider and they gave me my username and password which was needed to connect online. So i'm guessing it's the same for you if you go to
Settings > Connections > rogers internet( for mine) > Manage existing connection
from there you'll go to the next page where you can input your info.
NekciuQ said:
From what i heard my diamond doesn't support US( or Canada which is where i live) 3g because of diamonds hardware so that's why it only connects to edge which is really slow... anyways to connect i had to phone rogers my wireless provider and they gave me my username and password which was needed to connect online. So i'm guessing it's the same for you if you go to
Settings > Connections > rogers internet( for mine) > Manage existing connection
from there you'll go to the next page where you can input your info.
Click to expand...
Click to collapse
Hey.. That doesn't seem to be the prob since i can get it to work on my old PDA with the same settings..
That phone gets connected and it shows 'G'.
What might help me is somethin to block my phone tryin to connect to Edge before it even tries to connect to GPRS..
I don't think that's practical, but wishful thinking..
I've had the same issue with my Diamond, I know for sure that the network settings are correct as it sometime connects fine and other times I keep getting the "Cannot connect for an unknown reason..." error- only a soft reset would resolve the issue. Seems a bit random but am trying to monitor what is causing it.
It always used to work fine on my Hermes. BTW I'm using Dutty's ROM on my Diamond.
sh500 said:
I've had the same issue with my Diamond, I know for sure that the network settings are correct as it sometime connects fine and other times I keep getting the "Cannot connect for an unknown reason..." error- only a soft reset would resolve the issue. Seems a bit random but am trying to monitor what is causing it.
It always used to work fine on my Hermes. BTW I'm using Dutty's ROM on my Diamond.
Click to expand...
Click to collapse
Yeah.. Sounds almost like my prob..
Could it be a rare manufacturing defect sort of thing thats affecting our phones?
Cos nobody else seems to have such an issue..
And i keep changing between Dutty's and Panosha's ROM..
I don't know if it's same problem you have ,
but I had kinda same problem..
I found that the lame ActiveSync change the proxy of my internet connection and put in the internet connection proxy my local proxy at work, even I removed the proxy it didn't help (dunno why) , just by adding new connection from the advance and adding new name etc.. it solve the problem...
sanctifiedrust said:
And i keep changing between Dutty's and Panosha's ROM..
Click to expand...
Click to collapse
I've only had my Diamond (MDA Compact IV) for only about 3-4 weeks. I was so keen to flash to a different ROM that I did so within 10-15 hours of receiving the device; my point being that I didn't get to try out my data connection on the stock T-Mobile ROM.
The connection seems to be fine today...!
arix said:
I don't know if it's same problem you have ,
but I had kinda same problem..
I found that the lame ActiveSync change the proxy of my internet connection and put in the internet connection proxy my local proxy at work, even I removed the proxy it didn't help (dunno why) , just by adding new connection from the advance and adding new name etc.. it solve the problem...
Click to expand...
Click to collapse
Hmmm.. I don't think i have the exact same problem, but somethin similar..
I'll try adding a new connection..
Thanx..
As I know something with Activesync **** the GPRS connection..
Let us know if you solve your problem with new connection...
Ok.. Note the "E" in the first pic and in the second..
The first one is 'clear' and the second one is 'hazy'!
When the "E" is 'clear', my GPRS connects!!!
I found this out after putting a different sim card of a different network and connecting..
When i put the other sim card, i got 'clear' "E" and GPRS worked..
Then i put back my old sim card and on switching on the phone, the "E" was still 'clear'!!
On tryin to connect, it worked!!!! Even after several manual diconnections, it worked only cos the "E" was still 'clear'..
Then i reset my phone with my sim card and got the 'hazy' "E".. And back to square one.. Not connecting..
My question is, what does this 'hazy' "E" mean and how do i make it 'clear'???! Only then my GPRS seem to work!
Help!!!!!!
This is how it is when connected properly..
Cannot connect for an unknown reason
I also had this problem. To make my story short, I have a data plan with Claro Peru which I have been using with my Touch (not 3G phone) with no problems. 3 days ago I acquired my Diamond 3G US version. When attempted to connect to the HSDPA I got the error mentioned here (cannot connect for..., sometimes the "H" symbol was difusse [like in the picture in a previous post in this thread], etc). The root cause of this was that my data plan only have GPRS/EDGE activated, my network provider (Claro) differentiates 2G internet vs 3G (so no HSDPA/UMTS until subscribing to a new plan).
The **SOLUTION** for my case was to select under "Select your network type" the option GSM (Start, Settings, Phone, Band tap). The option Auto was the default. Thus restricting to EDGE my data connection (which is according to my plan). Also, on the same tap I selected UMTS(850+1900)+GSM(850+1900) under "Select you GSM/UMTS band". You have to select here the frequencies according to your country.
P.S. The problem was the same before and after I updagred my ROM to RUU_Diamond_HTC_WWE_2.03.405.3_Radio_Signed_Diamond_52.51.25.26_1.09.25.23_Ship. So, two things to mention here. 1, A ROM upgrade is not the solution for this problem (in my case). 2, you can upgrade the Diamond US version (my is DIAM110) with a WWE ROM upgrade.
Hope this help someone.
dach said:
I also had this problem. To make my story short, I have a data plan with Claro Peru which I have been using with my Touch (not 3G phone) with no problems. 3 days ago I acquired my Diamond 3G US version. When attempted to connect to the HSDPA I got the error mentioned here (cannot connect for..., sometimes the "H" symbol was difusse [like in the picture in a previous post in this thread], etc). The root cause of this was that my data plan only have GPRS/EDGE activated, my network provider (Claro) differentiates 2G internet vs 3G (so no HSDPA/UMTS until subscribing to a new plan).
The **SOLUTION** for my case was to select under "Select your network type" the option GSM (Start, Settings, Phone, Band tap). The option Auto was the default. Thus restricting to EDGE my data connection (which is according to my plan). Also, on the same tap I selected UMTS(850+1900)+GSM(850+1900) under "Select you GSM/UMTS band". You have to select here the frequencies according to your country.
P.S. The problem was the same before and after I updagred my ROM to RUU_Diamond_HTC_WWE_2.03.405.3_Radio_Signed_Diamond_52.51.25.26_1.09.25.23_Ship. So, two things to mention here. 1, A ROM upgrade is not the solution for this problem (in my case). 2, you can upgrade the Diamond US version (my is DIAM110) with a WWE ROM upgrade.
Hope this help someone.
Click to expand...
Click to collapse
I have the Diamond on T-Mobile in the UK with the web'n'walk plan (HSDPA enabled - although not the higher-speed "plus" version). This happens to me every single time I'm in a GPRS-only area - when I have HSDPA coverage, it connects fine. In order to get it to connect, I have to open the Comm Manager, turn off the data connection and re-activate it.
Before anyone asks, my connection settings are all correct and I've tried numerous different main and radio ROMs - nothing makes a difference. I'll give this a shot, see if it makes a difference.
BLCollier said:
I have the Diamond on T-Mobile in the UK with the web'n'walk plan (HSDPA enabled - although not the higher-speed "plus" version). This happens to me every single time I'm in a GPRS-only area - when I have HSDPA coverage, it connects fine. In order to get it to connect, I have to open the Comm Manager, turn off the data connection and re-activate it.
Before anyone asks, my connection settings are all correct and I've tried numerous different main and radio ROMs - nothing makes a difference. I'll give this a shot, see if it makes a difference.
Click to expand...
Click to collapse
OK, I would try the option Auto for the "Select your network type" so the phone auto negotiates the technology in use (between GPRS or the much better HSDPA), but change the option for the bands according to your country.
Let us know the results!

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