Just got a new Samsung Galaxy S+ and the display shows yellow/green/blue color artifacts as can bee seen in this video:
.
See attached image for what it should actually look like.
As you can see the colors flickers somewhat. Symptoms come and go with a few hours interval. Sent it to repair and they just upgraded sw and factory reset, then symptoms didn't show and they sent it back. When I recieved it today the problem was still there, so I've opened another case with them.
I'm just curious, anyone else had the same problem?
Send it back and ask for a new phone? There obligated to, since it's an hardware mallfunction obvious. Or isn't your phone warrented?
Never saw it before tough... My phone screen is cracked and all but i never had such problems and many of my friends got the Galaxy S, none of them had problems with it.
Yeah I'm sending it back again next week so it shouldn't be a problem. Just curious if anyone had seen it before.
Related
Hi everyone,
The last few days I've been trying to revive my friends Galaxy S i9000.
He brought it to me when his screen all of a sudden wouldn't work anymore. All that it puts out are faint green, pixelated lines.
At first I thought it to be a crashed ROM or something, so I hooked it up to Odin and started flashing.
Two days later I've been through a whole lot of ROM's, ranging from stock Froyo's to custom ROM's with SpeedKernel I run on my own (still working ) Galaxy S.
All to no avail. The last ROM I flashed is the stock Samsung Gingerbread one, and I can hear the phone booting with the startup sound and all, even hear the keytones when I go over the touchscreen.
But still... the screen is either black, or when I wait a while after booting, looks like the image attached to this post.
I'm starting to think this is a hardware problem. I have already opened up the case but can't see anything wrong, all the connectors and ribbon cables attached to 'em look just fine.
Any suggestions or should I just get a replacement SAMOLED from eBay?
Any help is much appreciated, thanks!
this mofo is dead as hell...
Haha yeah I guess... but it still functions as a phone, with the startup sounds and all, vibrate also works, it's just the screen that's not functioning like it should...
The problem seems to be with the screen, get it checked by any local mobile repairer if it isnt under warranty !
I have a very weird issue with my phone. I flashed quite a few different roms and at one point I started to notice this flickering screen. It flickered no matter what screen I was on. The problem would come and go and just sort itself out somehow. Then I noticed a more serious problem. The screen would go super washed out. No display settings would fix it. This happened while using various roms. In the past it fixed itself and again, I don't know why. Today it happened again. I'm currently running an ICS rom, the Midnote 2.0 which is I think the very best ICS rom and it was running wonderfully. I was very happy with it. Suddenly the screen went crazy bright, washed out with extreme banding. It basically looked like a low resolution jpeg. Everywhere. I tried a lot of things to sort it out. I was at the point of calling tech support and I realized, there is no tech support!!! The guy from support for the US version of the Note told me that my phone was made in Japan (which sounds like nonsense) and that it would have to go back to Japan for repair. He gave me a phone number.
Eventually, after hours, I flash my Note back to it's original factory rom. The problem persisted. Then, having nothing to lose, I rooted it again and flash DarkyNote rom which also is a nice rom. After a few minutes, the screen flickered and went back to normal.
I have no idea if it will stay that way though. My fear is that this is going to happen again and who knows if it will stay that way next time. And I had no idea that there was essentially, NO SUPPORT!
I had wonderful tech support for my international HD2. I called them up with an 800 number and told them that I bricked it up by flashing roms and they replied, it's under warranty so the repair costed me like 16 dollars. LOL No problem. Samsung seems like a different ballgame. This has been an eye opener for me. This might be my last international phone.
Crap, during the space of this post, the screen has gone back to super bright.
Sounds like a hardware issue to me.
USB?
kuttyjoe said:
I have a very weird issue with my phone. I flashed quite a few different roms and at one point I started to notice this flickering screen. It flickered no matter what screen I was on. The problem would come and go and just sort itself out somehow. Then I noticed a more serious problem. The screen would go super washed out. No display settings would fix it. This happened while using various roms. In the past it fixed itself and again, I don't know why. Today it happened again. I'm currently running an ICS rom, the Midnote 2.0 which is I think the very best ICS rom and it was running wonderfully. I was very happy with it. Suddenly the screen went crazy bright, washed out with extreme banding. It basically looked like a low resolution jpeg. Everywhere. I tried a lot of things to sort it out. I was at the point of calling tech support and I realized, there is no tech support!!! The guy from support for the US version of the Note told me that my phone was made in Japan (which sounds like nonsense) and that it would have to go back to Japan for repair. He gave me a phone number.
Eventually, after hours, I flash my Note back to it's original factory rom. The problem persisted. Then, having nothing to lose, I rooted it again and flash DarkyNote rom which also is a nice rom. After a few minutes, the screen flickered and went back to normal.
I have no idea if it will stay that way though. My fear is that this is going to happen again and who knows if it will stay that way next time. And I had no idea that there was essentially, NO SUPPORT!
I had wonderful tech support for my international HD2. I called them up with an 800 number and told them that I bricked it up by flashing roms and they replied, it's under warranty so the repair costed me like 16 dollars. LOL No problem. Samsung seems like a different ballgame. This has been an eye opener for me. This might be my last international phone.
Crap, during the space of this post, the screen has gone back to super bright.
Click to expand...
Click to collapse
Sorry to hear about your trials! I read on another thread somewhere about similar issues (can't remember where sorry!) The offender seemed to be the USB charging port was a bit damp and caused charging issues and weird things happening. Pushing the USB cable into the charging port and pushing it at the right angle seemed to fix it. Someone else had to use a flat blade screwdriver to get the internal USB port at the right angle.
May be totally barking up the wrong tree, but who knows - it may help? Otherwise push your local support. I'm in Australia and the Note has still not been released here officially so hope I never have to get support as there is no-one locally!
Good luck and let me know how you go!
Hi all, I'm wondering if anyone else has had this problem with the Note? I've seen it reported for other phones but in the Note forum, most complaints about the screen are about colour reproduction. It is extremely frustrating and I was hoping someone had any idea? I had already done a factory reset, took it to the Carphone Warehouse (the authorized Samsung service center near where I live) and they reflashed it with a Polish firmware, and it still has the problem.
Video of problem: http://www.youtube.com/watch?v=HAAWDwPVYmk
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No problem. IIRC, *#0*# is the standard Samsung screen test code. (Personally I only tested this code on the Note and my SGS, which I used to film the video). I had also noticed that it usually happened after a bit of running (I ran an intensive flash video for 5-6 minutes). But then it started to happen just after I turned it on in the morning even when the phone was cold.
If this problem is really bothering you, I recommend you go straight to Samsung. The service I got here in the UK has been great so far. I sent it in and 2 days later, they told me they had replaced the screen and were testing it. If all goes well, I should have it back early next week. The phone number for the UK is 0330 7267864 if anyone is interested.
Click to expand...
Click to collapse
AETAaAS said:
Hi all, I'm wondering if anyone else has had this problem with the Note? I've seen it reported for other phones but in the Note forum, most complaints about the screen are about colour reproduction. It is extremely frustrating and I was hoping someone had any idea? I had already done a factory reset, took it to the Carphone Warehouse (the authorized Samsung service center near where I live) and they reflashed it with a Polish firmware, and it still has the problem.
I cant post links, but you can add this onto the end of Youtube...
/watch?v=HAAWDwPVYmk
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Click to collapse
Having similar problem.
On mine, the issue is intermittent. Luckily I can now reproduce the problem by pressing the top side of the phone corner here and there and screen jitters/scrolls down/un responsive.
Same problem on mine...
I'm experiencing the same issue on mine as well, but only intermittently. I noticed it happens after I've been using the Note for a while and when it gets warm. I don't know if it's heat related. I still have to do more testing, but it seems like the problem immediately goes away when I plug it into the charger.
Thanks for posting the video, now I know there's a built in utility for testing the LCD
No problem. IIRC, *#0*# is the standard Samsung screen test code. (Personally I only tested this code on the Note and my SGS, which I used to film the video). I had also noticed that it usually happened after a bit of running (I ran an intensive flash video for 5-6 minutes). But then it started to happen just after I turned it on in the morning even when the phone was cold.
If this problem is really bothering you, I recommend you go straight to Samsung. The service I got here in the UK has been great so far. I sent it in and 2 days later, they told me they had replaced the screen and were testing it. If all goes well, I should have it back early next week. The phone number for the UK is 0330 7267864 if anyone is interested.
Ghost Touch Issue
AETAaAS said:
No problem. IIRC, *#0*# is the standard Samsung screen test code. (Personally I only tested this code on the Note and my SGS, which I used to film the video). I had also noticed that it usually happened after a bit of running (I ran an intensive flash video for 5-6 minutes). But then it started to happen just after I turned it on in the morning even when the phone was cold.
If this problem is really bothering you, I recommend you go straight to Samsung. The service I got here in the UK has been great so far. I sent it in and 2 days later, they told me they had replaced the screen and were testing it. If all goes well, I should have it back early next week. The phone number for the UK is 0330 7267864 if anyone is interested.
Click to expand...
Click to collapse
I wish I could send it back somewhere. I'm in the US, and the Note was a gift from a relative in the Philippines, who bought it from an importer. It looks like it was originally meant for Germany, so Samsung USA doesn't want to repair it, even when I offered to pay. Same response from Samsung UK.
The problem seems to be more apparent now with ICS (stock). Just like before, the problem crops up after some use when the phone and/or battery gets warm. Oddly enough, the problem immediately GOES AWAY as soon as I plug it into the charger.
temp fixes?
Anyone come up with a work around to this.
I made a portable charger at first, but now it dose it when its plugged too
maybe disable finger touches and just use the spen?
Hi,
I have a Samsung Galaxy Ace which i recently bought, I dropped it and the screen is broken now. I tried to replace it but i tried with three different screens and it is still showing some sort of pixelated images and icons with orange colors, its pretty much weird. I thought that it was probably an issue with the software i changed it but the screen is still that color so I am not sure about what happened, does anybody has an idea of what could be happening?
bobbymilo said:
Hi,
I have a Samsung Galaxy Ace which i recently bought, I dropped it and the screen is broken now. I tried to replace it but i tried with three different screens and it is still showing some sort of pixelated images and icons with orange colors, its pretty much weird. I thought that it was probably an issue with the software i changed it but the screen is still that color so I am not sure about what happened, does anybody has an idea of what could be happening?
Click to expand...
Click to collapse
brother now its only up to customer care service that is what i would say
please dont experiment further and take phone there
good luck :good::good::good::good:
i hope you phone get repaired :laugh:
Well guys sorry if I look redundant, if a moderator find it to be "same thing again" than previous posts I don't mind you deleting the post.
It is not to complain though, it is a question to know wether my problem is a software or a hardware issue.
I encountered the black screen issue on my XPeria Z1 two times now since Friday (I got it brand new by then). But I encountered it in two exactly similar situations :
-I had light multitasking like Messenger (Facebook);
-Notification Center telling me something;
-Each time, I was about to write a SMS to the same contact.
Is it just an Android bug? I run the stock 4.2.2 no modifications no root whatsoever, I'm already amazed by the phone at its standard state.
I run a C6903 BH90F serie. As I said in another thread, very very slight Yellow hue but bright and clean screen, no other issues encountered during the weekend.
Should I return it to Warranty? Or can I solve this black screen by software?
Bump, I am right now still under Black Screen. Haven't gone the reset route yet because if I go to warranty I will reset it in front of the seller. I need my phone though. And I'm not using it because i'm waiting for you guysto give me your thoughs.
Please help!
if that happened to me, I would probably go replace it just in case.