[Q] Phone won't mount as disc drive, Win 7. - Hero CDMA Q&A, Help & Troubleshooting

I'm using dReWs Ginger Faux ICS Rom (first rom in my sig) and its been mounting fine until a few days ago. When they're both connected by the usb cable, i get the notification if i want to copy files to/from the pc, so i click that and i get to the option to turn on the mass storage thing, so i press okay to that and at first it's a green android, then when it's done, its orange. The thing is, that when it claims to be mounted as a disc drive, i check my computer and it's not showing up. I checked the devices and printers menu and it shows up as android phone, so i tryed to update the driver for it but apparently it is already. I also have "HTC BMP USB Driver" installed as well as "HTC Driver Installer". I had them installed since i was using htc sync but i'm not anymore. Should i uninstall them? Lemme know if you can help, thanks.

If you need more info, just let me know...
Edit- sigh...
Can someone help me? Or should i go to the Windows 7 forum instead?

Related

[SOLVED] Can't mound SD card from G1 to computer

I am unable to mount my SD card when it is in my G1 and connected to my computer. I used to be able to before I upgraded to Windows 7. I am using JacHero 2.7.1 with the latest USB drivers, fastboot and ADB both work. But when I connect my phone to my computer and choose to mount the card, nothing happens on my computer. In device manager, my G1 is still there under ADB Interface. However, the SD card is mounted as WPD File System Volume Driver with a little caution sign on the icon. When I view properties of the device, it says "The device cannot start. (Code 10)"
How can I get this to work? Its kinda annoying to have to turn off my phone, remove my fishbone case and go through all that just to put a picture on it.
SolemnWishing said:
I am unable to mount my SD card when it is in my G1 and connected to my computer. I used to be able to before I upgraded to Windows 7. I am using JacHero 2.7.1 with the latest USB drivers, fastboot and ADB both work. But when I connect my phone to my computer and choose to mount the card, nothing happens on my computer. In device manager, my G1 is still there under ADB Interface. However, the SD card is mounted as WPD File System Volume Driver with a little caution sign on the icon. When I view properties of the device, it says "The device cannot start. (Code 10)"
How can I get this to work? Its kinda annoying to have to turn off my phone, remove my fishbone case and go through all that just to put a picture on it.
Click to expand...
Click to collapse
You can always use adb push? Lol try uninstalling the usb storage devices and reinstalling them
well, the problem is USB Mass Storage doesn't even show up. And when I try to install newer drivers it says "Windows has concluded that your driver is up to date" and stuff like that. ADB push is a little slow for me lol
Uninstall whatever your SD Card is installed as, then restart your computer, replug in your phone and mount the SD Card and it should prompt that a new device was plugged in.
h.nocturna said:
Uninstall whatever your SD Card is installed as, then restart your computer, replug in your phone and mount the SD Card and it should prompt that a new device was plugged in.
Click to expand...
Click to collapse
Just tried that, the moment I plugged it in, my computer automatically installed the driver, so still not working.
SolemnWishing said:
Just tried that, the moment I plugged it in, my computer automatically installed the driver, so still not working.
Click to expand...
Click to collapse
Ugh, I hate that... try manually updating drivers and see if you can get it to install the Mass Storage Device drivers from a list...
I tried that, there wasn't an option for USB Mass Storage, but there was one for SD Card in the pre-installed driver list, however when I selected that one I received an error. Just a note, that Android HTC Phone USB Device is listed under disk drives with no caution signs in the icon, however I am unable to get that one to work either. Could it possibly be Windows 7..?
AHAHAHHAHA YES I FIXED IT WOOO HOOOO!
Okay, so what I did was go into the development settings and UNcheck USB debugging. The moment I did that, my computer made the "new hardware sound" and then said "driver install successful" and when I clicked on it to see the driver, the driver was "USB Mass Storage Device". Now I can mount it WOOHOO!
Thanks you guys for all the help
edit:
With USB debugging reenabled, it stops working again, so I gotta turn it off everytime I wanna mount... ah well
That sucks, I have mine permanently on cuz I use ADB so much (Also using Windows 7 here) And everything detected perfectly. Well good job on finding a workaround.
SolemnWishing said:
AHAHAHHAHA YES I FIXED IT WOOO HOOOO!
Okay, so what I did was go into the development settings and UNcheck USB debugging. The moment I did that, my computer made the "new hardware sound" and then said "driver install successful" and when I clicked on it to see the driver, the driver was "USB Mass Storage Device". Now I can mount it WOOHOO!
Thanks you guys for all the help
edit:
With USB debugging reenabled, it stops working again, so I gotta turn it off everytime I wanna mount... ah well
Click to expand...
Click to collapse
Great could u change thread title to solved? Im sure lots of people have this problem too .Also update your OP =]
alritewhadeva said:
Great could u change thread title to solved? Im sure lots of people have this problem too .Also update your OP =]
Click to expand...
Click to collapse
ahahaha sorry, buy whats an OP?
SolemnWishing said:
AHAHAHHAHA YES I FIXED IT WOOO HOOOO!
Okay, so what I did was go into the development settings and UNcheck USB debugging. The moment I did that, my computer made the "new hardware sound" and then said "driver install successful" and when I clicked on it to see the driver, the driver was "USB Mass Storage Device". Now I can mount it WOOHOO!
Thanks you guys for all the help
edit:
With USB debugging reenabled, it stops working again, so I gotta turn it off everytime I wanna mount... ah well
Click to expand...
Click to collapse
thanks mate you helped me out was having the same problem on my zte blade
Thank you so much my friend.
I had the same problem on my Desire.
I was wondering couple hours for this stupid thing.....and finally I mound my SD Card on your way.
No Go!
Windows 7 64bit for me and Galexy Prevail still no go with the WPD FileSystem Volume Driver, I can't get this suka! started and it was working before everything? why did it stop?
I hate this crap...... Ahhhhhhhhh! Im pulling my hair on this crap.... Willing to try other sugestions, I am def not reformatting to get this to work...lol...
---------- Post added at 10:06 AM ---------- Previous post was at 09:24 AM ----------
Okay because of a great guy from a microsoft website forumboard I was able to fix this with the below fix.
Thank you (Patricio16)
If still doesnt work try this:
1. My Computer -> Properties -> Advanced System Settings. This takes you into the system properties like in XP. Go into Environment variables and create a new System varable called devmgr_show_nonpresent_devices (I don't think it's case sensitive). Set this to a value of 1.
2. Go into device manager. From the view menu, choose "show hidden devices". Because of the environment variable, you now see all devices not in use.
3. Uninstall any "Universal Serial Bus controllers" not in use (greyed out). Also I uninstalled any storage volumes, storage volume shadow copies, and disk drives also not in use. You should see your offending USB device in one of these areas.
4. STILL DIDNT WORK!! Then:
4.1 Make sure your cellphone detects and see the content of the card. Then, right click MY COMPUTER - Choose Disk Mngmt- Look for the storage device in trouble (you will see that it doesnt have an assigned letter yet) - Add a letter to it - Check and you'll see the drive. (Edit)rocxylemmon- remove the WPD by uninstalling it if it does not go away on it's own then recheck for any new devices and it will change to the drive letter you assigned it too.
Actual Link To The Site - ****://social.technet.microsoft.com/Forums/en/itprovistahardware/thread/24374678-e65d-40fd-9581-62b09c8feeb8
This fixed mine so hope it fixes yours.

[Q] Captivate USB problems

Hi everyone,
I have an AT&T Captivate SGH-i897 (2nd hand) and i can't mount the phone to my laptop (winXP 32bit). When i plug in the cable to the phone and then the PC i get the "device not recognized".I've donwloaded the Samsung drivers from the xda wiki page and extracted them and tried to update the driveres via Device Mng ,but didn't work.Also dl'ed the Samsung drivers 5.0.x instaled ,and still nothing.USB Debugging is on...
So to recap,my top can't recognize the phone('s internal sd card) so plz help ???????
Try this, go into usb settings and choose "mass storage"
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
install kies
I would also recommend trying to fully uninstall all the drivers that associated on your pc with your phone (samsung or otherwise), and then reinstall the drivers before you plug in your phone. Then try to reconnect.
Just covering the basics. Assuming your phone is working correctly.
You have tried multiple USB ports on your computer, particularly those on the back if it's a desktop.
You have installed correct drivers (x86 or x64)
" for the correct operating system.
You have uninstalled the drivers before trying to reinstall.
You've tried to get Windows/ Mac to find them online (assuming you're using versions of OS that support doing that)
You've first tried Kies mini before full version, uninstalling in between. (Kies full version isn't supported for US, there are workarounds, but that's a different discussion)
On the phone you tell the phone to connect 'USB storage' (from the pull down menu after connected or in the settings)
I too am having problems with USB connectivity on a notebook with Win7/64. The usual failure mode is Windows not recognizing the USB device. I have followed ZBigT's basics, step by step and still cannot connect.
FWIW, my registry is awash with Samsung entries, some of which cannot be deleted.
I've even tried the AIO Toolbox application (to install the 64 bit drivers) to no avail.
Any other tips?
Is usb debugging turned off?
o hey guys sry for keeping u waiting,
i menaged to install ginger ,
the problem was my lap....rusty old bucket!!!!
had my friend come over with his lap and it worked like a charm ,
the problem is now i need a new one ;(,
damn
mrhaley30705 said:
Is usb debugging turned off?
Click to expand...
Click to collapse
Yes. Still no love. Have tried:
usb_drivers_GalaxyS_x64
SGH-i897_Captivate_USB_Drivers_5_02_0_2
mini-KIES
Kies
AIO
uninstalling reinstalling each time
When I plug in the Captivate, any of 3 USB ports on the laptop, Windows gives the "Unrecognized Device..." message.
Go to settings/about phone. Look at the very bottom to see what rom you are running.
mrhaley30705 said:
Go to settings/about phone. Look at the very bottom to see what rom you are running.
Click to expand...
Click to collapse
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
mabovalu said:
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
Click to expand...
Click to collapse
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
mrhaley30705 said:
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
Click to expand...
Click to collapse
Thanks for sticking with this. I was able to connect. I as focused on the Registry remnants, but your advice to clear out the Samsung folder in Programs worked. Thank you.
Additional comments: I am now running the Dlev ROM, it's OK, but when I plugged in the USB cable, just to the phone, it launched the Alarm Clock app! So I deleted that.
Then on the first of my four USB ports I got a USB driver failure to install, then the Windows Unrecognized USB device on ports 2 & 3. On port 4 it worked. (This is a Lennovo/Thinkpad notebook.)
I used the usb_drivers_GalaxyS_x64 package as that also worked on my desktop.
Thank you very much.

[Q] windows driver issues for vivid

I'm fairly new to android and i was wanting to root my htc vivid but it will not connect to my computer. I first plugged it in and the windows device manager installed a driver that just said unknown device. so i went and downloaded the htc sync software but even that won't recognize the vivid. I'm at a total loss and need direction.
Drivers at htc
Did you try the drivers at developer.htc.com ?
Page 4 from "Kernel Source code"
Download ADB http://developer.android.com/guide/developing/tools/adb.html
Choose Connection Type
When you connect your Vivid to the PC via the USB cable, you should see a screen asking what type of connection you want - charging only, disk drive, sync, etc. If you are not trying to actually sync data, just select disk drive and the tap the Done button at the bottom. You can then see the internal storage (and the "external" SD card if you have one installed). This can be done even if HTC Sync does not work.
If you don't see the connection type screen, go into Settings and tap on Connect to PC. Check the Ask Me box so you will be prompted the next time you plug in the USB cord.
As to HTC Sync, see my posting elsewhere in this forum about HTC Sync not working. In my opnion, it's not a very good program.
As for the driver, you may need to uninstall the driver if you can. Then uninstall and re-install HTC Sync to get the correct driver.
gubbels214 said:
I'm fairly new to android and i was wanting to root my htc vivid but it will not connect to my computer. I first plugged it in and the windows device manager installed a driver that just said unknown device. so i went and downloaded the htc sync software but even that won't recognize the vivid. I'm at a total loss and need direction.
Click to expand...
Click to collapse
I had similar issues trying to install the ICS update. Some searching lead me to this post that had just the drivers I needed.
-Brett.
I've tried the drivers from that post before and still no dice. And when I connect my phone it never asks for connection type even when I have it checked. I'm still in the same boat
Sent from my HTC PH39100 using XDA
zzoinks said:
I had similar issues trying to install the ICS update. Some searching lead me to this post that had just the drivers I needed.
-Brett.
Click to expand...
Click to collapse
Exactly what he said, Windows Vista didn't tell me any drivers were required (in charge only mode), but I had to install the XP drivers from that link before the RUU would proceed past the very first step. After I did that it worked fine.
Just unzip the drivers to a folder and when Windows tells you it can't find drivers, tell it to look there.
Ok I have the same issue but windows doesn't tell me it can't find drivers it just sits there. So how di I get it to accept the drivers?
ransack said:
Exactly what he said, Windows Vista didn't tell me any drivers were required (in charge only mode), but I had to install the XP drivers from that link before the RUU would proceed past the very first step. After I did that it worked fine.
Just unzip the drivers to a folder and when Windows tells you it can't find drivers, tell it to look there. I have the files downloaded to my root directory (Win 7)for now.
Click to expand...
Click to collapse
I found the drivers for windows by going thru the at&t website... Then once I installed the HTC sync software (yes I know it doesn't work) and ran it... It told me there was a new version... I installed that and like magic it finally knew it was there...
Sent from my HTC PH39100 using Tapatalk
HTC has new drivers that work when the old drivers did not. HTC SYNC from htc.com Load in Windows7 and they will run in the background.
read the posts above to set your phone correctly and you should be good to go. Gary

Device Won't Connect to PC

For the past week I've been trying solution after solution found from the net to try and get my HTC One to connect to my computer and show up as a portable device. I'm running Windows 7 x64 SP1 with all updates possible, latest drivers and chipset drivers and even installed optional drivers to try and fix the problem. I've tried USB Debugging and nothing happens, tried uninstalling all drivers from USB device manager and reinstalling which also didn't work, tried installing MTP drivers seperatly, nothing happens, tried windows update's htc drivers, they fail to install every time.
My problem in short is, I cannot get my device to connect to the computer so I can use the storage space to add/remove/edit files on my phone.
I've recently tried a program called "DoubleTwist" which actually got the HTC Sync Manager to recognise my phone, but even that shows no storage available.
My details:
Windows 7 SP1 x64 PC,
HTC One in metallic blue 32GB,
HTC MTP Device Drivers Failed
MTP USB Device Drivers Failed x3
Developer unlocked,
USB Debugging On/Off
I can edit in any additional details required.
TrundleButt
Umh, connect the phone at the pc, go to Device Manager (windows logo + x -> device manager), and unistall all the voice about the one.
After go to the control panel, and unistall the htc driver from here.
Now, install HTC sync.
For me and other friend worked.
I've tried uninstalling the failed drivers but they still fail every time i plug the device in, It's not really a problem with htc sync manager as I've pretty much given up on that already. My problem is that I can't get my computer to recognize my device, only as a cd drive which is for the installation of htc sync manager and and relevant drivers.
I've tried your solution 5 times before and it doesn't fix the issue as it's the drivers failing to install and the fact it won't accept drivers for my usb device for MTP or pretty much anything related to my device.
Anyone know of away to remove the bad drivers and install fresh working ones without crippling the use of my mouse and keyboard? because windows suggests I remove the usb host controller drivers which kills the use of all usb ports on my computer, meaning i have to replug them in turn re-installing the usb host controller drivers at the same time.
still got the problem of not being able to connect my device and have it recognized, by the computer as mass storage, removable storage, or MTP. that is the real problem I'm trying to fix, after that I may consider trying to get htc sync manager to work.
Any help at all would be nice... Anyone?
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
TrundleButt said:
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
Click to expand...
Click to collapse
Got the exact same problem, work PC won't recognise the device. Haven't tried home just yet as this is the first it has occurred. Software update a couple days ago.
Called HTC - no dice, they keep saying install HTC Sync and the drivers.
Anyone else come across this issue/have a solution?
I posted in a different thread, but let me sum up again.
I had a couple of people reporting this issue on Win7 - phone connected to USB, came up as android device with exclamation mark in Device Manager. It really made me think what could have happened, because it was working a week before. I tried different cable, different drivers and realized it was something wrong, when even my phone was not recognized on my friend's PC, yet both of the phones (mine & his) were recognized on my notebook with all the cables and config.
It turned out, that he installed malware stuff and the culprit was iLivid and his friends. It blocked the usb connection somehow. After running Malwarebytes in safe mode, which removed a tons of sh*t, everything worked again.

Cant write to storage via MTP (Or any other mode) from Windows 10 to OP3T

--- SOLVED see first post second page! ---
Hello XDA,
I am only able to read data on the phone when connected via USB on windows. On the phone itself I can change whatever I want ( Via ES-explorer for example) But in windows file explorer I can't. It will not tell me that I do not have proper writing rights, but instead just decides to freeze for 10 minutes everytime I try to make a file change, to eventually give me a beautiful
"windows explorer is not responding" pop-up
What I have tried :
-Rebooting,
-Reinstalling USB drivers,
-Switching USB debugging on and off,
-Reinstalling root,
-Installing the newest Oxygen OS update from February,
-used different cables (also an old micro USB with adapter) And nothing works.
This sucks because I was just trying to change my photography workflow from being Desktop based to being Android based..
Any suggestions ?
Greetings,
Thijs
www.instagram.com/thi_js
Edits: Clarify issue
i have the same problem be great to find a solution
Did you maybe noticed when this problem occurs to you? I know that one months ago it just did work. Should I reinstall Windows completely?
I've been talking to a few people and it's happening to them to on Windows 10 I think it's just a bug from a recent update try a roll back
lorfo123 said:
I've been talking to a few people and it's happening to them to on Windows 10 I think it's just a bug from a recent update try a roll back
Click to expand...
Click to collapse
How should one file a bug-report for windows 10 then, this can't be something that shouldn't keep unnoticed by them.
Did rolling back fix something for you, and how did you do so?
I've checked another Windows 10 computer which hasn't been updated and it recognises my one plus 3T so if you Google / YouTube windows 10 roll back it should work
Hmm this does suck. This means I cant be up to date on windows for now. Anybody have different suggestions?
1asbak1 said:
Hmm this does suck. This means I cant be up to date on windows for now. Anybody have different suggestions?
Click to expand...
Click to collapse
The only other thing I could suggest is using a virtual machine to run win 7
Did you try back usb ports?. My pc with windows 10 fails with the front ports.
Solution
Backup all the data in your internal memory and try the 'format data' option from twrp to wipe your internal storage. It could solve your problem, as it did in my case.
New solution, just done works!
Plug in your phone and on the computer go to device manager (have phone in MTP mode)
you'll find the phone as a unknowen device
right click on this select "update driver software..."
a window will pop up select "browse my computer for driver softaware"
then on the next bit select "let me pick from a list of device drivers on my comupter"
then you will have a box with "MTP Device" and "MTP USB device"
select "MTP USB device" hit next and it should work 100%
ayush2901 said:
Backup all the data in your internal memory and try the 'format data' option from twrp to wipe your internal storage. It could solve your problem, as it did in my case.
Click to expand...
Click to collapse
Which version of TWRP are you running? The thing is that If I afterward can't restore the data via USB haha, then the whole point of backing it up seems invalid
lorfo123 said:
New solution, just done works!
Plug in your phone and on the computer go to device manager (have phone in MTP mode)
you'll find the phone as a unknowen device
right click on this select "update driver software..."
a window will pop up select "browse my computer for driver softaware"
then on the next bit select "let me pick from a list of device drivers on my comupter"
then you will have a box with "MTP Device" and "MTP USB device"
select "MTP USB device" hit next and it should work 100%
Click to expand...
Click to collapse
This actually worked. Wauw.
Had to reboot a view times in order to get it in effect, nonetheless, THANKS let the creativity start again
Really,My A** is burnt while my phone showing messages to update,,, Fiunally donw..Thanks a lot...!!
super it works
This solution did not work for me. I am using W7 and OOS 5.0.3 rooted. Tried updating MTP drivers in W7, the phone shows up but no data shows in the drive. Still looking for a solution. Can someone please post W7 drivers that work for them? Thank you.
picollo7 said:
This solution did not work for me. I am using W7 and OOS 5.0.3 rooted. Tried updating MTP drivers in W7, the phone shows up but no data shows in the drive. Still looking for a solution. Can someone please post W7 drivers that work for them? Thank you.
Click to expand...
Click to collapse
When you connect the phone to pc do you get a notification on your phone with the USB options?
DirkGently said:
When you connect the phone to pc do you get a notification on your phone with the USB options?
Click to expand...
Click to collapse
yes I can select charge, mtp, ptp, or midi
in device manager sometimes the phone shows up with error 10, device cannot start
tried many different driver versions in updating driver
picollo7 said:
yes I can select charge, mtp, ptp, or midi
in device manager sometimes the phone shows up with error 10, device cannot start
tried many different driver versions in updating driver
Click to expand...
Click to collapse
I doubt there's much we can suggest that you haven't already tried. Try another cable/USB Port/uninstall device from Device Manager and let Windows find the driver. Hell, you probably did all that already.
DirkGently said:
I doubt there's much we can suggest that you haven't already tried. Try another cable/USB Port/uninstall device from Device Manager and let Windows find the driver. Hell, you probably did all that already.
Click to expand...
Click to collapse
Haha, yeah. Does anyone have links to the drivers that work for them?

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