Hello everyone! I just took the plunge and ordered my Note from Amazon. I am a former Dell Streak/DJSteve user who has been forced to use the Samsung Infuse with MIUI for the past 6 months and I could NOT be happier about the Note.
When it arrives tomorrow, what are the steps I should take to ensure maximum compatibility with AT&T's network/speeds? What configurations settings should I modify? Lets start an AT&T optimization thread .
I anticipate rooting the device as soon as I turn it on - any suggestions for a custom ROM/Radio while you are at it?
Thank you all in advance for the tips AT&T users!
I'm another refugee from the Dell Streak 5, for which DJ Steve could do only so much. You'll like the Note much better.
I can't comment on rooting. Let me start the ball rollling on getting you going on AT&T.
I popped into my Note the SIM I was using on my Streak. Others can correct me if I'm wrong, but you don't need a special "4G SIM" since the Note is not an LTE phone.
Next relates to your plan. Your post doesn't say what it is. I'm on a metered 4G Smartphone plan. Others have grandfathered unlimited plans. In any event, you need a compatible plan. The one you had for the Streak (assuming it was on AT&T) should work.
Third is the APN. There are a ton of posts in this forum on this issue. The wap.cingular APN works fine (if you can't find configuration I can point you to a link) but it is only 3G. You want the phone APN for HSPA+. But ... you need to be properly provisioned for that APN. Just having the SIM and the plan aren't enough.
if you call customer service, when they look up your IMEI, you won't be provisioned for the phone APN, just wap.cingular. (You can tell by the SOC for your data plan but that is a whole another discussion). Call tech support, nicely explain the situation. You'll need to give them an IMEI from an AT&T 4G phone. I used the IMEI for the Infuse (easily findable through a Google search). The tech then could provision me for the phone APN (if you can't find configuration I can point you to a link). I wrote here about this experience on my blog, and the AT&T tech even responded with a comment!
Hope this helps.
GenghisKhent said:
Third is the APN. There are a ton of posts in this forum on this issue. The wap.cingular APN works fine (if you can't find configuration I can point you to a link) but it is only 3G. You want the phone APN for HSPA+. But ... you need to be properly provisioned for that APN. Just having the SIM and the plan aren't enough.
Click to expand...
Click to collapse
If you're grandfathered into an unlimited plan, stick with the wap.cingular apn. The newer apn's are regulated much more closely. You'll still get HSPA+, but your speeds probably won't go much higher than about 6mbit at best, which is more than enough for most things really.
The other thing to do is disable fast dormancy. From the dialer, enter in *#*#9900#*#* and disable fast dormancy.
Jade Eyed Wolf said:
If you're grandfathered into an unlimited plan, stick with the wap.cingular apn. The newer apn's are regulated much more closely. You'll still get HSPA+, but your speeds probably won't go much higher than about 6mbit at best, which is more than enough for most things really.
Click to expand...
Click to collapse
If you are metered rather than unlimited (can't tell from your post) I would think regulation would be a non-issue as you pay through the nose if you go over your limit. Also, I believe that theoretically the phone APN has a higher HSPA+ limit than the wap.cingular APN. Nevertheless, in practice my experience so far (in the Los Angeles area) is that the phone APN and the wap.cingular APN have similar speeds. So even if you are metered, you might want to skip going through the bother of provisioning to the phone APN as long as your speed is OK for your purposes on wap.cingular.
Jade Eyed Wolf said:
The other thing to do is disable fast dormancy. From the dialer, enter in *#*#9900#*#* and disable fast dormancy.
Click to expand...
Click to collapse
Definitely good advice. I forgot that one.
I'm on grandfathered data and have never noticed speed differences between the APN settings floating around on the net. It's not a 4G phone, so at max, any APN will give HSDPA+ (i.e. fake 4G) speeds any way you slice it.
I'm just using wap.cingular and it works well enough.
ericshmerick was the guy who got AT&T to recognize the GTN-7000 as a phone so we could have voice + data. When I called AT&T yesterday and gave them my Note's IMEI, they knew it was a phone, not a tablet. We all owe ericshmerick a lot of thanks, since now all we have to do is pick and choose among APNs, as opposed to dealing with AT&T trying to kick us off the voice network.
GenghisKhent said:
ericshmerick was the guy who got AT&T to recognize the GTN-7000 as a phone so we could have voice + data. When I called AT&T yesterday and gave them my Note's IMEI, they knew it was a phone, not a tablet. We all owe ericshmerick a lot of thanks, since now all we have to do is pick and choose among APNs, as opposed to dealing with AT&T trying to kick us off the voice network.
Click to expand...
Click to collapse
+1
Indeed! Major kudos to Eric ^_^
Jade Eyed Wolf said:
+1
Indeed! Major kudos to Eric ^_^
Click to expand...
Click to collapse
Thanks guys. It's hard to take credit for something that was broken to begin with. I just emailed and called a few people who probably wondered how I found their information (google is amazing).
But since AT&T has fixed their issues, we can all celebrate and use this awesome smartphone as it was designed.
Enjoy!
So I'm on a 2GB a month plan. Is wap.cingular ok or should I change it? If so, change it to what? And what does dormancy do?
Just got mine around lunch from UPS, threw the battery in just to
fire it up. WOW! Screen is clear as a bell & bright.
Mine came from Germany via Amazon. Sealed Note box, inside a box
with the adapter & instructions to set it to English.
It will get all setup tonight.
Namuh said:
So I'm on a 2GB a month plan. Is wap.cingular ok or should I change it? If so, change it to what? And what does dormancy do?
Click to expand...
Click to collapse
On the 2GB plan, you should use the Phone apn. You'll get the best speeds that way. Just do a search for the correct settings on the Phone apn, and make sure that your account is provisioned for 4G. I believe you need to make sure that it using the "HSDPB" SOC code.
As for fast dormancy, you should disable that by entering *#*#9900#*#* in your dialer and disabling it from the menu that comes up. Basically, fast dormancy is a feature that some networks use in order to more quickly transition from an idle UMTS state all the way up to HSPA+ and back to idle again (when the connection isn't being used for a period of time). The idea behind this feature is to a) conserve battery life on your device and b) more efficiently scale and distribute available bandwidth between you and the cell tower. However, as AT&T does not use this feature on their network, having it enabled on your device can have a negative effect on your battery life in addition to making your data connection more erratic and generally slower (because there's wasted overhead being transmitted). The effect of disabling fast dormancy while on AT&T is that you'll notice the initialization time for your connection from idle to active will be slightly longer, but once active, it will stay at the highest available transmission rate (HSPA+) for longer before going back to idle instead of rapidly going between 3G, H, and H+ all the time.
Jade Eyed Wolf said:
On the 2GB plan, you should use the Phone apn. You'll get the best speeds that way. Just do a search for the correct settings on the Phone apn, and make sure that your account is provisioned for 4G. I believe you need to make sure that it using the "HSDPB" SOC code.
Click to expand...
Click to collapse
I'm not positive, but I believe that SOC code is for unlimited plans. Mine is a metered plan, and my new SOC code is HSSMT7. Once my SOC code changed to that, I was able to access the phone APN. Before I could not.
I'm curious if anyone else with a metered plan can confirm the different SOC code.
GenghisKhent said:
I'm not positive, but I believe that SOC code is for unlimited plans. Mine is a metered plan, and my new SOC code is HSSMT7. Once my SOC code changed to that, I was able to access the phone APN. Before I could not.
I'm curious if anyone else with a metered plan can confirm the different SOC code.
Click to expand...
Click to collapse
I'm on the 2GB Smartphone plan for 4G and my code, assuming I'm looking in the right place in my bill, is HSSM. I had to view my data plan details for my prior month billing to find it. But, I'm not sure that's the correct code because nowhere do I see the acronym SOC.
In any case, I'm using the "phone" APN settings and I get 6.6 down and 1.0 up.
QuarterToNine said:
I'm on the 2GB Smartphone plan for 4G and my code, assuming I'm looking in the right place in my bill, is HSSM. I had to view my data plan details for my prior month billing to find it. But, I'm not sure that's the correct code because nowhere do I see the acronym SOC...
Click to expand...
Click to collapse
I view my SOC code by the following method which I learned somewhere on this incredibly useful forum:
1. Log on to my AT&T Wireless account.
2. Choose Manage Features.
3. On the next displayed page, find and choose the hyperlink to your data plan. Mine is called DataPro 2 GB for Smartphones on 4G.
4. On the resulting popup window, take a look at the URL, particularly the end, which shows the SOC code. My URL ends: olamexecute?selectedFtrSoc=HSSMT7
Admittedly this roundabout way of viewing your SOC code is sort of like driving from LA to SF by way of NY. Reportedly there is an easier way viewing your data details, but if that alternative works, I can't figure out how to use it. Perhaps one of the countless more knowledgeable people on this forum can chime in.
FWIW, the very helpful AT&T tech who helped me provision my account so I could use the phone APN told me that the actual SOC code wasn't that critical, there were several that would get me to where I wanted to go (the HSPA+ fast lane).
Hope this helps.
GenghisKhent said:
I view my SOC code by the following method which I learned somewhere on this incredibly useful forum:
1. Log on to my AT&T Wireless account.
2. Choose Manage Features.
3. On the next displayed page, find and choose the hyperlink to your data plan. Mine is called DataPro 2 GB for Smartphones on 4G.
4. On the resulting popup window, take a look at the URL, particularly the end, which shows the SOC code. My URL ends: olamexecute?selectedFtrSoc=HSSMT7
Admittedly this roundabout way of viewing your SOC code is sort of like driving from LA to SF by way of NY. Reportedly there is an easier way viewing your data details, but if that alternative works, I can't figure out how to use it. Perhaps one of the countless more knowledgeable people on this forum can chime in.
FWIW, the very helpful AT&T tech who helped me provision my account so I could use the phone APN told me that the actual SOC code wasn't that critical, there were several that would get me to where I wanted to go (the HSPA+ fast lane).
Hope this helps.
Click to expand...
Click to collapse
Thanks! I'm on HSSMT7. Also, it's good to know that the SOC code isn't that critical. Thanks again.
QuarterToNine said:
Thanks! I'm on HSSMT7. Also, it's good to know that the SOC code isn't that critical. Thanks again.
Click to expand...
Click to collapse
You're welcome. One caution. I'm relating what the AT&T tech told me (about the actual SOC code not being that critical). He seemed knowledgeable as well as helpful. But I can't 100% confirm. Though after his change I had no problem accessing the phone APN.
QuarterToNine said:
I'm on the 2GB Smartphone plan for 4G and my code, assuming I'm looking in the right place in my bill, is HSSM. I had to view my data plan details for my prior month billing to find it. But, I'm not sure that's the correct code because nowhere do I see the acronym SOC.
In any case, I'm using the "phone" APN settings and I get 6.6 down and 1.0 up.
Click to expand...
Click to collapse
Good point. I hadn't thought of that.
Hmm thats weird my code is olamexecute?selectedFtrSoc=LTESMT2....I used my wifes APN settings from her skyrocket and I get way faster download results in speedtest from 1.92mbs to 6.0mbs, but it times out in the upload phase of the test. MMS works, text works, phone calls work and internet works. I'm gonna try the "phone" apn settings next. Her skyrocket APN name is ATT pta. We don't have 4g LTE in our area yet. I'm on the 2GB 4g LTE data plan (I had a skyrocket too and returned it) and so is she. I also have AT&T's LTE provisioned SIM card in my Note kept over from my skyrocket. Should I call tech support and have my IMEI provisioned for HSPA+?
Namuh said:
Should I call tech support and have my IMEI provisioned for HSPA+?
Click to expand...
Click to collapse
Namuh, I'll let better minds than mine answer that. My advise is to hold off until you get those answers. Once you go back you may never go back, if you know what I mean.
On the phone with tech support. My account is provisioned for 4G Hspa+. under a different imei number than the note though. They did give me the option to replace the imei number that is on my account with the Notes imei number. Not sure what to do. She told me that her supervisor told her that the only apn settings she could give out is wap.cingular because its an international phone. But wap.cingular only gives 3g speeds right? I'm in an Hspa+ area. I'm off the phone with tech support. I'm going to wait on a reply in this thread or other threads to see if I should have them apply my Notes imei to my account.
Related
Briefly, I have had a few issues with my device. One was the inability to register my S/N on HTC's EU site. Several other reports of this have surfaced as well. That is being addressed through MobilePlanet's very helpful rep James. Glitch on HTC's database apparantly. The second, as Dan mentioned, is my phones total failure to see the 3G network. I now know why...
I spent almost an hour on with AT&T's data support and the guy said the reason was the failure of my devices IMEI# to register the devices hardware. There seems to be no hardware profile for the TyTnII ansd therefore it comes up as an "unknown device" in their provisioning system. I confirmed this on my visit to the store this afternoon as the rep there showed me the screen and sure enough, it comes up as unknown, and the setting for this selection is GSM, not UMTS which all of their 3G phones are set to. He said, your device "does not exist" in a valid profile as a UMTS device and therefore will never be able to see a 3G signal even if I was sitting under a 3G tower... He showed me his phone which is 3G capable and id did indeed have UMTS and a valid hardware profile.
So, looks like I am SOL for 3G unless MP can help. Not happy tonight... I am going to speak with MP again tomorrow or Monday, and see what they suggest, if this can't be solved, I may be returning my new baby. 3G was an important selling point 4 me as I do a lot of data xfers.
BTW, I'm in NorhtEast NJ within a known 3G area. area.
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
Click to expand...
Click to collapse
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill
I made the mistake of giving at&t my new IMEI# when I went from the 8525 to the Kaiser. Now my phone profile is set to GSM only since it is an unknown profile in there system. I will either have to buy a cheap 3G phone and use that SIM and IMEI# so there system thinks I have a 3G phone or return the Kaiser since I won't be able to get 3G. Right now it is not an issue since I don't live in a 3G area. hhhmmmmm
cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
Click to expand...
Click to collapse
There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.
joedoe said:
There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.
Click to expand...
Click to collapse
True any card will work. Did your old phone have 3G on it already when you swapped it?
I call BS...
JB
Buzz313th said:
I call BS...
JB
Click to expand...
Click to collapse
Bill will test it tommorrow when he borrows a persons sim who has 3G. If it works then they are correct.
You got a pretty good load of BS from the AT&T guy. All you need is a 3G capable phone and the right provisioning to get access to the 3G network. Signing up for a MediaNet, MediaMax, or PDA plan should so it. YOu should NEVER give them your IMEI # unless it is an AT&T phone. Cuz at that point, if there are any issues that require deviations from their "scripted" support, they will say that's the issue. Unless you happen to get lucky and get a real technical support rep.
Just tell them you got an aftermarket unlocked Blackjack and you want the 19.99 MediaMax 200 plan. If they ask for an IMEI number, tell them that shouldn't matter. You can then make any changes to your plan online if you'd like. And that should get you access to the 3G network.
Thats the problem. Talked to several CSR and they won't change the provisions becauses we did give them our IMEI numbers already. They got us there but there are workarounds and lesson learned.
BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G.
Click to expand...
Click to collapse
Not so -- my last two phones (Kaiser & Wizard) have been unlocked & not registered with AT&T, and I get 3G HSDPA. However, I don't have (and never have had) a data plan -- I pay $0.01 per KB for data a la carte.
I have a suggestion based on what i'm facing: try disabling the HSDPA in settings and reboot (it will ask you to reboot anyway) then see if you have 3G.
See this:
http://forum.xda-developers.com/showthread.php?t=332839
BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill
Click to expand...
Click to collapse
That is total BS sounds to me you dont have the right settings on your phone. Did you use the Network wizard to set things up for you? that might be the problem if you did. I have AT-T and a brand new Kaiser direct from HTC and have no no no issues what so ever with 3G or HSDPA i also think i am getting a little a HSUPA here and there
FYI and a request for some assistance
I use quite few different phones and one day my account froze on me. I had been using a palm treo 650 because my kaiser was out of battery.
when i reinserted the sim into my kaiser days later phone worked but no data no sms worked again. in any att phone all shapes and sizes. I thought it was from the treo because i used the data no problem.
its a company acccount need password to talk to csr at att.
after researching and seeing this thread I retracted my steps
the only other thing i have done is reported an imei on my account for a tilt i needed to unlock for a friend before there was an unlocker.
I believe the imei on file controls my provisions.
Provisions
the only solution to no data on phone that was working is provisioning a pit stop to a service center.
Is it possible to create a solution or is it totally a carrier fix at this point? Is there any other way to adjust provisions with out a walk in or call?
FYI
to change a reported imei number simply call 1-(916)-843-4685 and have them update your device to what ever imei you want them to have.
Note once they update the system make all your changes for rates online the only info att has is what is provided at point of sale or givin by the client
this is just some info to add
Hi All,
I hope all is well and you are enjoying the holiday break.
I have a concern regarding the inconsistent Network Speed with Galaxy Note on AT&T network.
I just got the Note from Amazon few days ago and once I inserted the SIM card from my previous phone (AT&T version of SSII) and manually set the mobile network by entering the APN, I was able to get the AT&T data service onto my new SGN but I noticed that the network icon (EDGE/3G/HSPA+) keep changing between 3G and HSPA+... I also noticed that it switched to HSPA+ when it "actually" try to download network packages (email/internet/yourtub...etc) and it has connectivity problem when 3G icon is displayed. This behavior of constantly switching network antenna results in poor battery drain and degrade the user experience.
Please let me know if anyone else are also experiencing the similar challenges with the international SGN on AT&T network. Thank you very much for your time.
If you had the AT&T Galaxy SII and used that SIM, you should be using the "Phone" APN, and not wap.cingular. Do you have the APN configured correctly?
dwboston said:
If you had the AT&T Galaxy SII and used that SIM, you should be using the "Phone" APN, and not wap.cingular. Do you have the APN configured correctly?
Click to expand...
Click to collapse
For the love of pete, can someone post the absolute best APN settings for this phone? I do not have an LTE plan but grandfathered unlimited and it works good, but could faster.
There are so many APN settings floating around, I'm not sure what the best one is....
ericshmerick said:
For the love of pete, can someone post the absolute best APN settings for this phone? I do not have an LTE plan but grandfathered unlimited and it works good, but could faster.
There are so many APN settings floating around, I'm not sure what the best one is....
Click to expand...
Click to collapse
I was also wondering the same, I'm getting mine in a few days and looked through numerous different threads about APN settings. I was just going to use the settings I have on my Infuse 4G but if anyone has any other suggestions I'd be eternally grateful
ericshmerick said:
For the love of pete, can someone post the absolute best APN settings for this phone? I do not have an LTE plan but grandfathered unlimited and it works good, but could faster.
There are so many APN settings floating around, I'm not sure what the best one is....
Click to expand...
Click to collapse
There appears to be a lot of confusion over this and it's not clear why. It's pretty simple:
(1) If you have the grandfathered unlimited smartphone plan and used that SIM in your Note, then use wap.cingular APN.
(2) If you had a "4G" AT&T phone (SGSII, Infuse 4G, Iphone 4, Atrix 2, etc) and used that SIM in your Note, then use Phone APN.
(3) If you had a "4G/LTE" AT&T phone (SGSII Skyrocket, HTC Vivid, LG Nitro HD), and used that SIM in your Note, then use PTA APN.
If you want to get switched to a "4G" capable data plan, you will need the IMEI of an AT&T branded "4G" phone to give to customer service in order to get your account provisioned for HSPA+ speeds. A 4G/LTE data plan with the PTA APN would also work if you have the IMEI of an AT&T branded LTE-capable phone. You may need a new SIM.
If you have an upgrade available, you could buy a 4G or LTE capable phone, activate the new SIM that will come with it, and then just sell the new phone.
---------- Post added at 05:22 PM ---------- Previous post was at 05:21 PM ----------
GallardosEggrollShop said:
I was also wondering the same, I'm getting mine in a few days and looked through numerous different threads about APN settings. I was just going to use the settings I have on my Infuse 4G but if anyone has any other suggestions I'd be eternally grateful
Click to expand...
Click to collapse
You should be fine using the APN settings from the Infuse 4G. Your account is already provisioned for HSPA+ speeds.
Thanks for the clarification! <3
Little more context here...
I have the grandfathered unlimited smartphone plan from AT&T and I am using the SIM card from my previous SGSII (provisioned for AT&T 4G HSPA+ speed). I tried APN settings of both "wap.cingular" and "phone" and both are working fine for me. Speed is about equal and I do not really see which configuration is clear winner over the other. (Download speed is 3~8 and Upload is 0.8~2.1)
*My concern is why the network icon on my SGN is constantly switching between 3G and HSPA+ and why there is no data service when the network icon is displaying the 3G.
Thank you very much for your time.
I have an AT&T Infuse and if I use the "phone" APN, the MMS does not work. We still need to use the wap.congular APN for MMS.
JoJoOmNi said:
Hi All,
I hope all is well and you are enjoying the holiday break.
I have a concern regarding the inconsistent Network Speed with Galaxy Note on AT&T network.
I just got the Note from Amazon few days ago and once I inserted the SIM card from my previous phone (AT&T version of SSII) and manually set the mobile network by entering the APN, I was able to get the AT&T data service onto my new SGN but I noticed that the network icon (EDGE/3G/HSPA+) keep changing between 3G and HSPA+... I also noticed that it switched to HSPA+ when it "actually" try to download network packages (email/internet/yourtub...etc) and it has connectivity problem when 3G icon is displayed. This behavior of constantly switching network antenna results in poor battery drain and degrade the user experience.
Please let me know if anyone else are also experiencing the similar challenges with the international SGN on AT&T network. Thank you very much for your time.
Click to expand...
Click to collapse
You NEED to disable Fast Dormancy on AT&T. You can do this by entering *#*#9900#*#* in your dialer and disabling it from the menu that comes up. Basically, fast dormancy is a feature that some networks use in order to more quickly transition from an idle UMTS state all the way up to HSPA+ and back to idle again (when the connection isn't being used for a period of time). The idea behind this feature is to a) conserve battery life on your device and b) more efficiently scale and distribute available bandwidth between you and the cell tower. However, as AT&T does not use this feature on their network, having it enabled on your device can have a negative effect on your battery life in addition to making your data connection more erratic and generally slower (because there's wasted overhead being transmitted). The effect of disabling fast dormancy while on AT&T is that you'll notice the initialization time for your connection from idle to active will be slightly longer, but once active, it will stay at the highest available transmission rate (HSPA+) for longer before going back to idle instead of rapidly going between 3G, H, and H+ all the time.
Just got my note and did all the things recommended and it still frequently cycles through 3g and hspa+. I'm guessing that my coverage area is at fault.
Edit: Nevermind I just needed to restart it and it works fine thanks again!
I get
CONNECTUON PROBLEM OR INVALID MMI CODE
when I did *#*# etc...
Sent from my GT-N7170 using XDA App
ekerbuddyeker said:
I get
CONNECTUON PROBLEM OR INVALID MMI CODE
when I did *#*# etc...
Click to expand...
Click to collapse
Try again.
*#*#9900#*#*
No need to connect a call or anything. As soon as you enter the last *, the menu should show up right away.
---------- Post added at 09:19 AM ---------- Previous post was at 09:18 AM ----------
GallardosEggrollShop said:
Edit: Nevermind I just needed to restart it and it works fine thanks again!
Click to expand...
Click to collapse
Happy to help!
I have a milestone X2 was on alltel, now I have it on page plus but Im not getting any mms, can someone pls tell what to do
burner415 said:
I have a milestone X2 was on alltel, now I have it on page plus but Im not getting any mms, can someone pls tell what to do
Click to expand...
Click to collapse
First off I would assume you network unlocked the phone first correct? Make sure you have the correct APN settings set that allow you to receive messages on Page Plus. Check out this video on how to add APN's in Android or this article. These page plus APN settings should help you get MMS back http://pageplusdealer.com/PagePlus/catalog/DataSettings.php. Also check out Cyanogenmod's master APN list it has a ton of APN's for various carriers you can likely find it in there. Let me known if you need any more help .
thanks for replying
Unlock the phone? Im not sure. I get calls and sms fine.
burner415 said:
Unlock the phone? Im not sure. I get calls and sms fine.
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Click to collapse
It's probably unlocked then, like I said did you try changing the APN settings?
??
ok all I have is Home/system A/System B so I cant get int the other settings
and this phone doesnt have a visible sim card
burner415 said:
ok all I have is Home/system A/System B so I cant get int the other settings
and this phone doesnt have a visible sim card
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Click to collapse
I think you may have went into the phones storage settings by mistake not the APN settings. To acess APN settings should be under settings->Wirless and Networks->Mobile Networks->APN's.
shimp208 said:
I think you may have went into the phones storage settings by mistake not the APN settings. To acess APN settings should be under settings->Wirless and Networks->Mobile Networks->APN's.
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Click to collapse
He didn't go to storage settings. I have Verizon Wireless, but still retain a legacy Alltel plan that I had before VZW bought Alltel out. Android phones with normal Verizon Wireless plans have the options of "Automatic" and "Home Only" In Settngs>Mobile Networks>Select Network. Also, in About Phone>Status under "Network" it unsurprisingly says "Verizon Wireless."
However, Mine and the other phone on this plan have differed from the above because in our two phone's settings>mobile networks>Select networks, we have three options:"Automatic A," "Automatic B," and "Home Only." (Always defaults to Automatic B, incidently) On top of that, in About Phone>Status, under "Network" instead of saying "Verizon Wireless", it always says "Unknown."
Nobody at Verizon was ever able to give me a clear or concise explanation as to why exactly those settings are different. Obviously it has something to do with the Alltel plan, but the plan name is merely just a way of Verizon keeping track of how to bill me. I still am on Verizon's network. (Alltel no longer even operates in my state), So, I've always been curious as to the technical reasoning for this variation from all other phones. Hell, nobody was ever even able to explain what "Automatic A and B" even are.
Anyway, I was just browsing these forums for old time sake after finding my OG Droid under the seat of my car, which had been missing for months, and thought I should clarify what this gentleman meant by A and B.
taintphuck said:
He didn't go to storage settings. I have Verizon Wireless, but still retain a legacy Alltel plan that I had before VZW bought Alltel out. Android phones with normal Verizon Wireless plans have the options of "Automatic" and "Home Only" In Settngs>Mobile Networks>Select Network. Also, in About Phone>Status under "Network" it unsurprisingly says "Verizon Wireless."
However, Mine and the other phone on this plan have differed from the above because in our two phone's settings>mobile networks>Select networks, we have three options:"Automatic A," "Automatic B," and "Home Only." (Always defaults to Automatic B, incidently) On top of that, in About Phone>Status, under "Network" instead of saying "Verizon Wireless", it always says "Unknown."
Nobody at Verizon was ever able to give me a clear or concise explanation as to why exactly those settings are different. Obviously it has something to do with the Alltel plan, but the plan name is merely just a way of Verizon keeping track of how to bill me. I still am on Verizon's network. (Alltel no longer even operates in my state), So, I've always been curious as to the technical reasoning for this variation from all other phones. Hell, nobody was ever even able to explain what "Automatic A and B" even are.
Anyway, I was just browsing these forums for old time sake after finding my OG Droid under the seat of my car, which had been missing for months, and thought I should clarify what this gentleman meant by A and B.
Click to expand...
Click to collapse
Automatic A, and Automatic B refer to analog (AMPS) and digital (CDMA), at the time right before the merger with Verizon Alltel was using both analog and digital operating on the 800 MHz band. However, they were forced to phase these out due to 3G 1xEV-DO being implemented across essentially 100% of the cellular market, also Verizon was forced to get rid of this as well to move toward launching there 4G LTE network. Check out this article for more information, http://en.wikipedia.org/wiki/Alltel#Network_technology.
So it seems like a lot of people are having trouble getting 4G speeds with AT&T. After a couple days of back and forth with sales reps and tech support, I think I have it figured out. I'll try to make this an easy to follow guide.
Getting the Right Data Plan
First thing's first, you need to have a 4G data plan. To check which data plan you currently have, you can log into your account on http://www.att.com. After logging in, mouse-over the "Wireless" tab at the top and click "Add or Change Services." From here, you can scroll down and view the "Web, Text & More" section. This is what mine looks like.
Your data plan has to be a 4G Smartphone plan. If you are coming from a previous 4G phone, and you just popped in your old sim card WITHOUT calling AT&T, you should be all set and you can skip to the next section. However, if you DID call AT&T to give them your Nexus 4's IMEI, your data plan will default to "3G for Blackberry" or something similar. This is because the Nexus 4's IMEI isn't appropriated as a 4G smartphone in AT&T's system.
You have a couple options at this point. You can try to contact AT&T, explain it to them, and hope they give you a correctly provisioned data plan. This can be a quick and simple fix, and has worked for some people. However, it didn't work for me. After speaking with customer service over live chat, tech support over the phone, and going into both an authorized retailer and a corporate store, I was told that they can only provide 4G plans to AT&T branded 4G phones.
The solution to this is to give AT&T the IMEI number from one of their 4G phones. (NOTE: The only thing the IMEI does is tell them what type of phone it is, and what plans can be assigned to it. IT IS NOT LIKE A SERIAL NUMBER, AND AT&T WILL NOT CHECK TO MAKE SURE IT IS UNIQUE.) Find a friend with an AT&T 4G phone and note the IMEI number. You can quickly pull it up by typing *#06#. Then you can call AT&T customer service, tell them you have a new smartphone that you would like to get the correct data plan for, and give them the IMEI number you just copied down. (I told them I have an LG Optimus G, which isn't too far off I suppose )
Now you should have a 4G data plan.
Setting the APN
After you confirm that you have a 4G data plan, you have to set the correct APN. To get into the APN settings, go into your android settings, under "Wireless & Networks" go into More>Mobile Networks>Access Point Names. You can either select the menu button and create a New APN, or you can select the one already there and edit it to match the one below.
Code:
APN Settings:
Name: AT&T HSPA+
APN: pta [COLOR="Red"](NOTE: IF YOU DON'T HAVE AN LTE PLAN, CHANGE THIS TO "PHONE")[/COLOR]
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80 [COLOR="Red"](NOTE: IF MMS ISN'T WORKING, CHANGE THIS TO "8080")[/COLOR]
MCC: 310
MNC 410
Authentication type: Not set
APN type: default,admin,fota,mms,supl,hipri
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Bearer: Unspecified
Be sure to hit the menu button and save the APN, then select it in APN settings. If at this point you fail to get a connection, you most likely don't have a 4G data plan and should go through the steps in the first section.
Enabling LTE
This part is optional, but I see no harm in doing it. Type *#*#4636#*#* into your phone. This should open up a "Testing" settings screen. Go into Phone Information, scroll down to "Set preferred network type:" and select "LTE/GSM/CDMA auto (PRL)" from the drop-down menu. If you happen to be in an area with AT&T band 4 LTE, you will be able to connect to it. According to this thread, AT&T has band 4 LTE in the Oklahoma City area. If anyone else can confirm any other areas, maybe we can get an idea of how widespread it is.
Hopefully this has helped some people. Let me know if there are any inaccuracies or changes that should be made.
Does it have to be 4G LTE? Mine just says the same thing, but 4G. They set it up in the store, as well, but they set it up as my old SGS2, which has 4G, but not LTE.
I have galaxy s3 with LTE data plan so so when I get my nexus , I just need to set up apn . Thats it right.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
yahoowizard said:
Does it have to be 4G LTE? Mine just says the same thing, but 4G. They set it up in the store, as well, but they set it up as my old SGS2, which has 4G, but not LTE.
Click to expand...
Click to collapse
No, it doesn't have to be LTE. You should still be able to connect to the HSPA+ network. You only need the LTE plan if you want to try to connect to the band 4 LTE network in the few areas AT&T has it.
So what are the speeds with this?
I do want the LTE network, so I guess I should call and get that changed. However, nothing works at all, no data, no HSPA, nothing. I guess 4G plan isn't valid.
NO LTE in St. Louis
adi_scorpios said:
I have galaxy s3 with LTE data plan so so when I get my nexus , I just need to set up apn . Thats it right.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Right, all you would have to do is put the sim card from your GS3 into your Nexus 4. It should set the APN automatically since it's already a 4G plan, but you can always double check.
BennyJr said:
So what are the speeds with this?
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Click to collapse
This would depend a lot on your area. I seem to be getting 8-10 Mbps in a HSPA+15 coverage area.
grandfathered
Dose anyone know if this will negatively affect a data plan that is grandfathered unlimited. I don't want them to mess that up.
yahoowizard said:
I do want the LTE network, so I guess I should call and get that changed. However, nothing works at all, no data, no HSPA, nothing. I guess 4G plan isn't valid.
Click to expand...
Click to collapse
Try changing the APN setting from "pta" to "phone". I believe pta is the setting for the LTE plan, and phone is the setting for the regular 4G.
VanVlack said:
Dose anyone know if this will negatively affect a data plan that is grandfathered unlimited. I don't want them to mess that up.
Click to expand...
Click to collapse
I think you only stay grandfathered unlimited if you don't change your plan at all. I have the 2GB plan that is no longer available, and on the "Add or Change Services" page it tells me that if I make any changes I won't be able to revert to my current 2GB plan. I would assume it's the same for all discontinued plans.
i have grandfathered unlimited data from an old iphone 3gs plan...here is what it says on att's website:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device.
so is this considered "4G"? i live outside of philly and the fastest i've ever gotten on speedtest was around 6 mbits/sec...99.9% of the time it's between 1 and 3 (this is on my galaxy s 2).
ppeklak said:
i have grandfathered unlimited data from an old iphone 3gs plan...here is what it says on att's website:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device.
so is this considered "4G"? i live outside of philly and the fastest i've ever gotten on speedtest was around 6 mbits/sec...99.9% of the time it's between 1 and 3 (this is on my galaxy s 2).
Click to expand...
Click to collapse
As far as I know, they label all the 4G plans as such. What are your APN settings? If it's wap.cingular, I'm pretty sure that's 3G.
smalovic said:
As far as I know, they label all the 4G plans as such. What are your APN settings? If it's wap.cingular, I'm pretty sure that's 3G.
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Click to collapse
Mostly correct -- I was under the belief the wap.cingular isn't able to achieve HSPA+ speeds (I was only able to get 1mbit up and down). Someone else in a different thread told me that they were connecting at HSPA+ speeds on wap.cingular. So it turns out APN's alone aren't directly indicative of what plan you have. However, being able to connect on either "phone" or "pta" APNs is pretty much a guarantee your plan is provisioned correctly as those are the APN's used for HSPA+ as well as LTE.
Here's my exact post from the other thread : http://forum.xda-developers.com/showpost.php?p=34778373&postcount=19
Also an in-depth APN rundown here : http://forum.xda-developers.com/showpost.php?p=34824948&postcount=116
smalovic said:
The only thing the IMEI does is tell them what type of phone it is, and what plans can be assigned to it. IT IS NOT LIKE A SERIAL NUMBER, AND AT&T WILL NOT CHECK TO MAKE SURE IT IS UNIQUE.
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Click to collapse
It may well be true that AT&T don't check that an IMEI is unique, but actually it IS a unique serial number ....
smalovic said:
So it seems like a lot of people are having trouble getting 4G speeds with AT&T. After a couple days of back and forth with sales reps and tech support, I think I have it figured out. I'll try to make this an easy to follow guide.
Click to expand...
Click to collapse
So far only updated the APN, and I was on the wap.cingular, with a grandfathered data plan. My Speedtest results after the APN change is now DOUBLE my wifi connection speed via DSL. I'm outside city limits South of Holland, MI, and getting 7-9Mbps now. I can't wait to go up to Grand Rapids where I know ATT has a very robust 4G network and see what I get there.
So would LTE on AT&T work with the non-smartphone unlimited data plan?
Does AT&T even pick up the nexus 4 as a "smartphone"?
Thanks
4ktvs said:
So would LTE on AT&T work with the non-smartphone unlimited data plan?
Does AT&T even pick up the nexus 4 as a "smartphone"?
Thanks
Click to expand...
Click to collapse
It appears some people who are in AT&T LTE coverage where AT&T does not have 700MHz licenses are getting LTE over the AWS frequencies (the same ones used in Canada). The Nexus 4 only appears to have LTE operable on AWS. There's more about it in this thread : http://forum.xda-developers.com/showthread.php?t=2021173
It's unlikely LTE would work with the non-smartphone data plan as those require the "pta" APN, which is only accessible on LTE plans.
Atlanta here.
I double checked to make sure I had my settings right, according to the OP.
I'm not getting the LTE symbol in the status bar (only H) and getting 8-10 MBPS down according to the speed test.
I assume that's still HSPA+ for the Atlanta downtown area. (By GA tech)
AT&T iPhone 4S SD Chip to N4 - 4G Compatible?
I am switching over from an iPhone 4S to the N4 and cannot get 4G data speeds (actually the best I can get is sub 2mb/sec). My old APN was wap.cingular and I beleive I was only getting 3G data with the iPhone; however, at some point AT&T started calling my service 4G and that is what would show up on the phone. Can anyone confirm that the iPhone 4S to N4 switch will require me to take the IMEI route to get the AT&T 4G speeds. Thanks for the help.
Awesome IFL
So I spent an extensive amount of time about this whole VoLTE situation with this phone with both At&t and ASUS. My question is how do you know if you are actually utilizing the VoLTE connection?
I am able to make clear voice calls while browsing the internet or downloading an application. My speeds vary anywhere between 60 and 100 Mbps with no connectivity issues. The phone has no indicator of LTE connection but is constantly 4g++. Asus and at&t both stated that is the LTE connection. So I went into the phone settings via the image in this and it shows the VoLTE setting not toggled.
So the next question is, what indicator is there that this connection is NOT VoLTE other than this toggle? The speeds appear faster than Hspa+ but nobody I spoke to had the technological knowledge to be able to explain this. Also what speeds down and up is everyone else receiving?
From what I have read, this phone doesnt support VoLTE. And what worries me is that all the carriers are transitioning to VoLTE starting in 2020. Some are saying phone calls will no longer be possible on this phone. Which confuses me as it just released.
You can tell by making a voice call and seeing if the phone stays on 4G++ or drops to 2G/3G. I am 99% sure we will not get VoLTE on this phone. TMobile rep suggested tweeting TMobile on Twitter as the marketing team there might help, but I just don't care anymore. I'll stick with my pixel 2 xl for now.
Is ANOTHER thread on this necessary? Wtf? No volte. Not now, not ever. Get your money back. Asus are idiots for releasing this phone in us with no volte. 2020, no phone calls. Enjoy!
M1A1SteakSauce said:
From what I have read, this phone doesnt support VoLTE. And what worries me is that all the carriers are transitioning to VoLTE starting in 2020. Some are saying phone calls will no longer be possible on this phone. Which confuses me as it just released.
Click to expand...
Click to collapse
I know VoLTE is 100% possible on this phone, however not in the USA. It has something to do with the USA companies and At&t told me VoLTE is definitely a possibility as well as WiFi calling in the future but that has to be certified by the US companies. This phone supposedly works with WiFi calling as well as VoLTE in the European market as they don't have the same issues with the companies controlling the way it operates. I am moving to Norway on the 23rd but honestly the connection has been fantastic and I do like the phone quite a bit. During my phone calls I remained at 4g+ or ++ while surfing the web or watching Netflix with no issues during the call or the film itself.
I have messed around with it to see if there was anything that seemed off about it but so far it has worked just as well as My note 10+. Also the phone is operating on 4g so saying that it can't be used is silly. The 4g band will be around for quite some time while some companies like Verizon are removing 3g as it operates on the cdma versus gsm. At&t will continue 3g operations until 2022 and 4g will take years to completely phase out from 5g and by then another phone will replace the ROG 2.
I will however annotate how this phone operates on the European networks once I arrive. As per my previous post I can obtain 40mbps up to 100mbps which is definitely 4g speeds. 3g can not obtain those types of speeds. The bands available are key to the operating network for sure though. I think at&t seems to offer the best fit here in the USA.
Eebzter said:
I know VoLTE is 100% possible on this phone, however not in the USA. It has something to do with the USA companies and At&t told me VoLTE is definitely a possibility as well as WiFi calling in the future but that has to be certified by the US companies. This phone supposedly works with WiFi calling as well as VoLTE in the European market as they don't have the same issues with the companies controlling the way it operates. I am moving to Norway on the 23rd but honestly the connection has been fantastic and I do like the phone quite a bit. During my phone calls I remained at 4g+ or ++ while surfing the web or watching Netflix with no issues during the call or the film itself.
I have messed around with it to see if there was anything that seemed off about it but so far it has worked just as well as My note 10+. Also the phone is operating on 4g so saying that it can't be used is silly. The 4g band will be around for quite some time while some companies like Verizon are removing 3g as it operates on the cdma versus gsm. At&t will continue 3g operations until 2022 and 4g will take years to completely phase out from 5g and by then another phone will replace the ROG 2.
I will however annotate how this phone operates on the European networks once I arrive. As per my previous post I can obtain 40mbps up to 100mbps which is definitely 4g speeds. 3g can not obtain those types of speeds. The bands available are key to the operating network for sure though. I think at&t seems to offer the best fit here in the USA.
Click to expand...
Click to collapse
I am currently using this phone with AT&T. So should I be good for calls through 2020 and 2021? Reason I ask is because I literally just got it a week ago, and then read this news about the whole VoLTE thing and was just devastated thinking I have to now find a way to sell it and find a new phone.
Also, since I got the phone, I am only ever on H+ for the signal. I thought it was LTE capable? I came over from Verizon, so the H+ was something new to me. I know I am in a LTE area. Do I need to do something to activate it?
M1A1SteakSauce said:
I am currently using this phone with AT&T. So should I be good for calls through 2020 and 2021? Reason I ask is because I literally just got it a week ago, and then read this news about the whole VoLTE thing and was just devastated thinking I have to now find a way to sell it and find a new phone.
Also, since I got the phone, I am only ever on H+ for the signal. I thought it was LTE capable? I came over from Verizon, so the H+ was something new to me. I know I am in a LTE area. Do I need to do something to activate it?
Click to expand...
Click to collapse
Was this a ported number? When I went from Verizon to at&t there was an issue when I ported the same number back to at&t. They were able to get it resolved by calling Verizon having them refresh the port and then re initiating the LTE from their end. And that was with my Samsung. I did speak to at&t again today about the LTE and they may have to make sure your Sim is "LTE" and also making sure they unlock it on their end. Supposedly the LTE and volte have to be activated from them. Also ensure you have the appropriate APN setting as sometimes with unlocked phones those setting do not carry over.
And the phone should be working fine until a minimum of 2022 even with 3g or H
Eebzter said:
Was this a ported number? When I went from Verizon to at&t there was an issue when I ported the same number back to at&t. They were able to get it resolved by calling Verizon having them refresh the port and then re initiating the LTE from their end. And that was with my Samsung. I did speak to at&t again today about the LTE and they may have to make sure your Sim is "LTE" and also making sure they unlock it on their end. Supposedly the LTE and volte have to be activated from them. Also ensure you have the appropriate APN setting as sometimes with unlocked phones those setting do not carry over.
Click to expand...
Click to collapse
I did bring the number over from Verizon. I may have to go in to AT&T to resolve that from what you're saying then.
Dealing with the APN setting, I am good with tech, but this part has me a tad confused. What should I be looking for on the phone? I see under APN, it says AT&T is selected. There are other options like tracfone, but I assume its fine then if it has AT&T selected?
M1A1SteakSauce said:
I did bring the number over from Verizon. I may have to go in to AT&T to resolve that from what you're saying then.
Dealing with the APN setting, I am good with tech, but this part has me a tad confused. What should I be looking for on the phone? I see under APN, it says AT&T is selected. There are other options like tracfone, but I assume its fine then if it has AT&T selected?
Click to expand...
Click to collapse
Here is what at&t recommends for APN settings
https://www.att.com/esupport/article.html#!/wireless/KM1218306
And yes something about how Verizon and at&t handle it some things can get "hung up" in the system
Eebzter said:
Here is what at&t recommends for APN settings
https://www.att.com/esupport/article.html#!/wireless/KM1218306
And yes something about how Verizon and at&t handle it some things can get "hung up" in the system
Click to expand...
Click to collapse
I appreciate the help! I will give it a try!
---------- Post added at 04:13 AM ---------- Previous post was at 03:59 AM ----------
Eebzter said:
Here is what at&t recommends for APN settings
https://www.att.com/esupport/article.html#!/wireless/KM1218306
And yes something about how Verizon and at&t handle it some things can get "hung up" in the system
Click to expand...
Click to collapse
I tried those APN settings and it seems to not work. The signal bar still shows a signal, but there is no longer a H or H+ sign. Hmmm
M1A1SteakSauce said:
I appreciate the help! I will give it a try!
---------- Post added at 04:13 AM ---------- Previous post was at 03:59 AM ----------
I tried those APN settings and it seems to not work. The signal bar still shows a signal, but there is no longer a H or H+ sign. Hmmm
Click to expand...
Click to collapse
That's interesting, but I would recommend going to at&t and confirming that LTE is good to go on your phone. They can also verify nothing is stuck in the system and your appropriate APN settings