Database Develop

troubleshooting---cant send emails

i had set up a hotmail acc using the below method.
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
it works well in notifying mi once i receive a new email with syncing every 5 minutes. but the thing is i cant send any email out and i cant manually sync by clicking "send/receive"
any solution?

loyjwe said:
i had set up a hotmail acc using the below method.
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
it works well in notifying mi once i receive a new email with syncing every 5 minutes. but the thing is i cant send any email out and i cant manually sync by clicking "send/receive"
any solution?
Click to expand...
Click to collapse
But why you start to configure this with unknown email?
Don't get it.
Maybe you have some settings wrong...

I have the same problem, worked fine last week.
Setting up with a non hotmail address allows you to put in the live.com pop3 and smtp settings.

doministry said:
But why you start to configure this with unknown email?
Don't get it.
Maybe you have some settings wrong...
Click to expand...
Click to collapse
He's just using that as an example! lol

resent problems with MS hotmail servers i think as i've spoken to a number of people that have intermidant issues.
Since your setting it up manually, have you tried using the mobile email server of your Mobile provider? or even a googlemail smtp as the sending server?
as you can imagin you don't have to use the same service smtp server as your pop3 incomming server
loyjwe said:
i had set up a hotmail acc using the below method.
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
it works well in notifying mi once i receive a new email with syncing every 5 minutes. but the thing is i cant send any email out and i cant manually sync by clicking "send/receive"
any solution?
Click to expand...
Click to collapse

so what do u mean by i do not need to use the same service smtp server as your pop3 incomming server?
i used this method is becoz i tried using the Windows Live application but i cannot activate push mail for it, like to sync once i receive email or what, as i need to manually Send/Receive to update my mailbox for new mails.
so i searched the forum for solution and found this method (using a fake address initially den changed it back). its push mail works fine with sync every 5 mins. im able to receive email automatically.
initially when i set up email with this method, i tested the incoming and also sending emails it works perfect. but now don't know what happen suddenly when i want to send email i can't. it has error out of sudden.
any solution? or any recommendation on other outgoing server can i use? btw i'm using hotmail acc so can any1 recommend a server that works with my hotmail acc with POP3.live.com incoming server?
thanks alot

greatly appreciate if anybody can give any help.
wats the point to have push mail if i cannot reply
thanks

any1 got any other server to recommend for hotmail account?

loyjwe said:
any1 got any other server to recommend for hotmail account?
Click to expand...
Click to collapse
I have no idea.
My X1 just sends all fine.
However I can't send from hotmail when configured in another application.

means u using the Windows Live?

loyjwe said:
means u using the Windows Live?
Click to expand...
Click to collapse
Yes I do use WLive!

i used to use Windows Live. but the push mail function failed. it will never notify me for new mails even i set it to As items arrive. i always need manually select Send/Receive.
thats y i used this set up account

loyjwe said:
i used to use Windows Live. but the push mail function failed. it will never notify me for new mails even i set it to As items arrive. i always need manually select Send/Receive.
thats y i used this set up account
Click to expand...
Click to collapse
I've never used push option.
Never liked that idea.

oh ok.
any1 uses other outgoing mail server to share with me the address?

google apps domain with exchange

hi everyone i am getting my nexus one soon and my friend let me borrow his nexus overnight
he wiped it and is running stock 2.1 so i can setup my email and things like that to get used to the nexus one
anyway i am trying to setup my google apps domain with the email app using exchange but i dont know what settings to use
i am not sure what to put in the domain/username field
i already know i should put m.google.com for the server field

extrafuzzyllama said:
hi everyone i am getting my nexus one soon and my friend let me borrow his nexus overnight
he wiped it and is running stock 2.1 so i can setup my email and things like that to get used to the nexus one
anyway i am trying to setup my google apps domain with the email app using exchange but i dont know what settings to use
i am not sure what to put in the domain/username field
i already know i should put m.google.com for the server field
Click to expand...
Click to collapse
I don't think google apps supports exchange? I could be wrong. You'd probably want to just add this as a google account, where in 2.2 multiple google accounts are possible. I think you're doing it wrong.

but u can use the m.google.com for google sync
i even had a setting to enable it on my domain options
and i also used that m.google.com server and recieved emails right away using a normal gmail account to test it out and worked but cant seem to get it to work with google apps domain cuz i dont know what domain/ username i am supposed to put in

extrafuzzyllama said:
but u can use the m.google.com for google sync
i even had a setting to enable it on my domain options
and i also used that m.google.com server and recieved emails right away using a normal gmail account to test it out and worked but cant seem to get it to work with google apps domain cuz i dont know what domain/ username i am supposed to put in
Click to expand...
Click to collapse
You're still doing it wrong....
Exchange is for MS Exchange servers.
What you should do go into accounts and sync, add another google account, type in [email protected] and your password. Should work

how was ot able to work with my regualr gmail account?

aad4321 said:
I would just use the multiple google apps accounts that 2.1 and 2.2 allow. Worst case it may work as exchange. Google apps also does work with exchange but limited. This is a fact because Windows mobile devices are configured with google apps using active sync.
Click to expand...
Click to collapse
Correct me if I'm wrong...
Windows Mobile phones use POP/IMAP to sync with any other type of email address other than an Exchange account, because when using an Exchange account you'll need to use the Active Sync protocol.
Google Apps and Exchange are services, not clients or protocols. I don't see how you would be able to use Google Apps with Exchange unless you're doing a migration or have GPO's set on the network to set up Google Apps accounts in Outlook.

extrafuzzyllama said:
how was ot able to work with my regualr gmail account?
Click to expand...
Click to collapse
Probably through either IMAP or its own proprietary communication protocol. Gmail doesn't support ActiveSync

Gmail does in fact support Exchange ActiveSync protocol, and that is exactly how Windows Mobile devices sync most effectively with Gmail, regular or apps version. They made an announcement last year when the ActiveSync Protocol was enabled.
The config settings should be m.google.com for server, and full email address for username. I haven't tried it, because of the following reason:
The most effective way to get at your gmail from an Android phone is with the Gmail app. It does push just like ActiveSync, and supports more of the features of Gmail, like stars, threaded conversations, labels, etc.

Just tried it with my google apps account, works fine in the email app.
On the first screen, enter your email address and password, then hit manual setup
On the second screen, select Exchange Activesync
On the third screen, enter your email address in the username box (remove the leading "\" as well). Leave the password as entered, and replace the server with m.google.com. Select both checkboxes, click Next
Fourth screen, select your sync options (use Automatic(push)) and other settings as you like
Finally, give the account a name, and enter your display name on outgoing messages, and click Done.
Works great.

MountainDrew said:
Just tried it with my google apps account, works fine in the email app.
On the first screen, enter your email address and password, then hit manual setup
On the second screen, select Exchange Activesync
On the third screen, enter your email address in the username box (remove the leading "\" as well). Leave the password as entered, and replace the server with m.google.com. Select both checkboxes, click Next
Fourth screen, select your sync options (use Automatic(push)) and other settings as you like
Finally, give the account a name, and enter your display name on outgoing messages, and click Done.
Works great.
Click to expand...
Click to collapse
Just wanted to put in my pennies. I set up Google Apps accounts as part of my business, and Activesync is the ONLY way you should sync your email on Windows Mobile. It also works for standard Gmail accounts, and it will sync your Contacts and Calendar too. Just don't select Tasks in the sync options or the sync will fail.
Windows Mobile isn't just an Enterprise Solution anymore, thanks to Google.

Everytime exchange sync for gmail returns authentication failed

Hey guys,
Anyone of your experienced such problem?
I create an exchange activesync account for google. and then input all the information correctly such as the server name, username, password,
Then I select sync mail, calendar, contact, and push. After click finish, it always returns "authentication failed"
Anyone know what's going on?

Probably u have to enter a captcha trough the website (this can be done from a pc) or you have the wrong credentials.
Edit: or your internet doesn't allow you to connect, (business firewall?)
Edit 2: Google is no exchange, just use the default Google account option.
Sent from my HTC Incredible S using XDA App

timbo007up said:
Probably u have to enter a captcha trough the website (this can be done from a pc) or you have the wrong credentials.
Edit: or your internet doesn't allow you to connect, (business firewall?)
Edit 2: Google is no exchange, just use the default Google account option.
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
If you use the default mail client, you can set up Google via IMAP.

rajeshr said:
If you use the default mail client, you can set up Google via IMAP.
Click to expand...
Click to collapse
This does not work either. I have just purchased a HTC Desire S and cannot get a Google Apps working through either IMAP or Exchange.
Infact, any time I have tried to add an account via. Exchange I see that error message (Hotmail/Google Apps account).
It seems that imap.google.com is down from my limited tests, and I would want exchange support.
What gives, is the Mail client on the Gingerbread phones broke?
Cheers

MiG- said:
This does not work either. I have just purchased a HTC Desire S and cannot get a Google Apps working through either IMAP or Exchange.
Infact, any time I have tried to add an account via. Exchange I see that error message (Hotmail/Google Apps account).
It seems that imap.google.com is down from my limited tests, and I would want exchange support.
What gives, is the Mail client on the Gingerbread phones broke?
Cheers
Click to expand...
Click to collapse
I don't think you can connect through Google Mail via Exchange. Exchange is only meant for connecting to MS Exchange servers.
You have the following two choices:
- Either run the standard GMail client.
- Or run the standard Mail Client and connect via IMAP.
What exactly do you mean when you say you want "Exchange Support"? If you want Exchange support, you should look at Exchange-based email services.
BTW, I have no issues connecting to GMail's through IMAP using the default email client nor do I have issues with connecting through the GMail client.

Thanks for your reply.
Actually gmail can be accessed via exchange. As I used before in iOS. You can find it under the webpage of google/sync.
There's explicit tutorial for ios user to set up an exchange server for gmail. The mails is pushed to the client rather than retrieving them every certain time.
server is: m.google.com
user name: [email protected]
password: xxxx
cheers

geeti said:
Thanks for your reply.
Actually gmail can be accessed via exchange. As I used before in iOS. You can find it under the webpage of google/sync.
There's explicit tutorial for ios user to set up an exchange server for gmail. The mails is pushed to the client rather than retrieving them every certain time.
server is: m.google.com
user name: [email protected]
password: xxxx
cheers
Click to expand...
Click to collapse
That's using Google Sync (Google Sync uses the MS Exchange Activesync protocol) for the iPhone. One the Incredible S (as on the other Android phones), you do not need to use Google Sync to get push email (in fact I don't think Google Sync is available for Android phones). All you need to do is set up your Google Account and have it sync the calendar, phone book and email and you'll have everything working.
I'm not sure why you want to go via the iPhone(Exchange) route when there's a simpler (and more native way) of getting your Google mail set up with your Android phone.

Thanks man.
I know I can get push gmail from the built-in app. But what I want is to receive all my mails in just one app. Cuz I have 4 email account, which includes my school account, department account, and others, while I still want to get my gmail pushed.
Thanks for your explanation, that makes sense. I also live in Victoria, lol

rajeshr said:
That's using Google Sync (Google Sync uses the MS Exchange Activesync protocol) for the iPhone. One the Incredible S (as on the other Android phones), you do not need to use Google Sync to get push email (in fact I don't think Google Sync is available for Android phones). All you need to do is set up your Google Account and have it sync the calendar, phone book and email and you'll have everything working.
I'm not sure why you want to go via the iPhone(Exchange) route when there's a simpler (and more native way) of getting your Google mail set up with your Android phone.
Click to expand...
Click to collapse
The in-built google account does not seem to work for Google Apps accounts? as in anything that doesn't end in @gmail etc?
If I try the imap settings, I get an error message saying that the phone cannot connect to the server?
That is using "imap.google.com". Should the phone accept google apps accounts through the native google account provider?
And Android does work fine with Google Sync, at least it does on the Galaxy S I have.
Cheers,
MiG

MiG- said:
The in-built google account does not seem to work for Google Apps accounts? as in anything that doesn't end in @gmail etc?
If I try the imap settings, I get an error message saying that the phone cannot connect to the server?
That is using "imap.google.com". Should the phone accept google apps accounts through the native google account provider?
And Android does work fine with Google Sync, at least it does on the Galaxy S I have.
Cheers,
MiG
Click to expand...
Click to collapse
It does work as I have my Google Apps account working with both the GMail and standard mail client.
When you set up your Google account, ensure that the sync for mail is on. That should set it up to work with your GMail client.

rajeshr said:
It does work as I have my Google Apps account working with both the GMail and standard mail client.
When you set up your Google account, ensure that the sync for mail is on. That should set it up to work with your GMail client.
Click to expand...
Click to collapse
Just tried this. It says the username/password is not recognised through the built-in GMail App.....
Are there any settings I have to enable?

Most people missing the point here though? I too want to use the HTC Mail client (as I'll be honest, GMail client sucks) and IMAP only does mail, most of the time it syncs just fine using m.google.com but sense 2.1 (and 3.0) regularly get auth error's, and only go back to push mail when that's cleared or you launch the mail app to set the sync off again. It's deffo a sense issue as sense 2.0 Roms dont have the issue. It's seems to do with the way HTC have implemented their ActiveSync V14.x protocol stuff or how Google have (as sense 2.1/3 both try v14.1 first, then fail back to 12.x)
Hey ho, might dig around a bit more as there is some errors in the logs, might be able to track it down, might also ping a question over to HTC.

Seem to have fixed it, and it's a easy (if odd) fix,
Login on PC to GMail (or app for domain in my case) and change your password, change it on phone
All sorted... Dont ask me why?

So i tried a lot of things and nothing worked also hard reset, chang password from gmail account.
it´s only with the gmail all other email provider are working find and fo me i don´t like to have 2 email app´s because gmalapp is working fine but the i have to use the other app for my work and i don´t prefer it.
hope anybody can help.
incredible s
v. 2.3.3

Guys, the thing is, the default gmail app is HIDEOUS with no pinch to zoom, it f's up formatting in portrait, and is just really low quality.
The HTC mail app looks A LOT better, but problem is, if you don't set gmail up as Exchange, it fails cause it won't push.

[Q] How to get GMail push ?

Hey all,
I am aware that Google has extended the expiry date for EAS. So this means we should still see the option for Push email, or the "as item arrives" setting while setting up email.
I only use GMail, no calendar.
I dont see the option of "as item arrives" in my GMail accounts when I set them up. My GMail settings are setup like that because I have been using Push on iOS and then Android for last 3 years.
How can I get the "as item arrives" setting to show up in GMail ? It does show in my hotmail account settings.
Device: Lumia 820 on Telstra (Australia)

I would suggest creating the Account as an "Outlook" Account on the phone and entering the server address manually, see: http://email.about.com/od/accessinggmail/f/Gmail_Exchange_ActiveSync_Settings.htm
You can then deactivate syncing of Contact and Calendar. I guess in your current Setup you are using IMAP to connect to GMail and WP does not support IMAP Push/Idle.

StevieBallz said:
I guess in your current Setup you are using IMAP to connect to GMail
Click to expand...
Click to collapse
Yeah, this is correct. IMAP is the preferred choice isn't it ? Web GMail shows either POP or IMAP.
StevieBallz said:
WP does not support IMAP Push/Idle.
Click to expand...
Click to collapse
OK, didn't know that. So what protocol do Hotmail use then for Push/idle ? Because my hotmail account is always up to date.........

Hotmail uses the Exchange ActiveSync Protocol. This is currently still supported for new Connections by GMail as well but will no longer allow new devices to be connected from July onward. If you select "Outlook" as account type for a new Account it will use EAS.
IMAP is what Google is currently pushing Non-Android users to use.

If you set up an account as "Gmail" on Windows Phone, it will give you the option for e-mail only or e-mail, contacts, and calendar. Even if you're not going to use the contacts and calendar sync, you must choose that option to get Exchange ActiveSync (while Google still allows you to set it up). If you choose e-mail only, it will only offer IMAP/POP.

[Q] IMAP Push email on Mail app ?

Is there is no support for PUSH email through IMAP on the stock mail app ? I've been using K9 and while K9 works great, the UI on the mail app looks more pleasing and easier to navigate than K9. I'd like to migrate my work email to it, but only if I can get push.
I'm leaning towards its not possible through IMAP because I couldn't find anything while in the settings, but it's worth a shot to ask.
Anyone know ?

efox29 said:
Is there is no support for PUSH email through IMAP on the stock mail app ? I've been using K9 and while K9 works great, the UI on the mail app looks more pleasing and easier to navigate than K9. I'd like to migrate my work email to it, but only if I can get push.
I'm leaning towards its not possible through IMAP because I couldn't find anything while in the settings, but it's worth a shot to ask.
Anyone know ?
Click to expand...
Click to collapse
The stock HTC mail app has always supported this, so I'd be very surprised if anything has changed. Sounds like you already have the IMAP setup within your e-mail account, so you just add a new account and choose "Other (POP3/IMAP)" from the options and enter your particulars. Microsoft Exchange ActiveSync is also supported.

wnp_79 said:
The stock HTC mail app has always supported this, so I'd be very surprised if anything has changed. Sounds like you already have the IMAP setup within your e-mail account, so you just add a new account and choose "Other (POP3/IMAP)" from the options and enter your particulars. Microsoft Exchange ActiveSync is also supported.
Click to expand...
Click to collapse
Doesnt work. On K9 it works flawlessly. With the mail app it doesnt.
The ONLY thing it could be, is my understanding of what SmarySync does. I've tried varies combinations of peak and off peak. But there is no push option. Its either smart sync, or some interval (every 5mins, 30mins, 1h etc..). With smart sync enabledd, it takes minimum 5 mins before I get a notification that I have an email. lol...thats the most laziest 'push' ive ever seen if that is what htc is calling push email. lol
Anyone get a non Google and non Microsoft Exchange email account added with working push ?

bump

I'm not entirely sure if this has changed but it used to be that POP and IMAP were client-based protocols meaning that the client initiates the act of message retrieval and the server sends messages as they're requested. Push requires a server initiated connection or at least would have to have a way to ping the client to make sure it's still available. Hopefully someone who knows more will chime in to confirm this or correct me where I'm wrong...

efox29 said:
Doesnt work. On K9 it works flawlessly. With the mail app it doesnt.
The ONLY thing it could be, is my understanding of what SmarySync does. I've tried varies combinations of peak and off peak. But there is no push option. Its either smart sync, or some interval (every 5mins, 30mins, 1h etc..). With smart sync enabledd, it takes minimum 5 mins before I get a notification that I have an email. lol...thats the most laziest 'push' ive ever seen if that is what htc is calling push email. lol
Anyone get a non Google and non Microsoft Exchange email account added with working push ?
Click to expand...
Click to collapse
Far as I know, push doesn't work with the stock mail app. Smartsync just extends the sync interval when you don't use the mail app for a while.