[Q] Should i go for another exchange? - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I am on my 5th note now. Had returned 4 before and taken my money back. But this one I won in a contest and paid just abt 105$ as some tax. This one has no lines or very very faint ones visible only on light grey color but u have to really look real close and try to find then only u c em. Which seems perfect BUT this one has horrible screen unevenness. The top left corner is reddish and bottom right is greenish. And just tilting the phone even slightly causes the green tint. While working in portrait mode also I feel the left is warmer and right is cooler. All this happens only on very low brightness, as i increase the brightness the defects become very less obvious but i know they are there. Now i am really confused whether to go for another exchange as i am really tired of the exchanges now. Plus what defects m gonna get next i dunno. Please advice community members?
Sent from my GT-N7000 using XDA App
Update 2 Feb 2012:
Got the fifth one exchanged now on the sixth one and this one also has reddish top but bottom is fine. Last one was from OCT batch and this ones from Jan 2012 Batch.
I got my notes exchanged as follows:
1. Bought the 1st one and had a stuck white pixel in the center of the screen rest all was fine with very faint lines. At that time I dint know of other issues so after 2 days I got it replaced.
2. The second one hand no dead pixel but had this grey smudge marks visible everytime in every condition. So Came to know of 2 problems a dead pixel and grey smudges. Again got it replaced.
3. The third one had horrible visible horizontal line visible at all brightness levels. So I returned it and got a refund. By now I knew of 3 defects dead pixel, dark smudges and damn horizontal lines. After I returning the 3rd one I checked the pics of my 1st and 2nd note and found they also had these lines but very faint and not bothersome.
4. Finally won the 4th one is a samsung contest. It had image burn and also they gave me a used phone so returned it and got a sealed replacement (OCT 2011 Batch).
5. The fifth one as stated above had this horrible top reddish and bottom greenish problem plus the viewing angles were horrible, just slightly tilt the phone and the screen gives a green tint way too unbearable. So returned that as well for an exchange.
6. Now on the 6th one. It has faint line have but not something unbearable so a non issue for me. Theres no dead pixel, or green tint on screen tilt and colors also appear more natural than being cartoonish. But even this one has a reddish top which is visible on grey and brown background though the bottom is fine. The reddish top is even sometimes visible on white background in browser with low brightness. And if I dont see the reddish top then the top of the screen appears darker than the bottom.
SO Would you guyz recommend me to go for another replacement or keep this one. Also FInd the Pics attached of the latest one.

Maybe it's time to get a different phone in all honesty...

Guys this thread is updated please see and reply. Thanks !!!

Related

[Q] URGENT HELP~~~Are These Dead Pixels???

Hi Guys,
After hearing so much problems with the Note screen, I had another good look of mine tonight and found these weird looking white lines/dots at the bottom left of my screen.
Are these dead pixels or stuff underneath the screen?
HELP Please.....might have to get an exchange with handtec...so much hassles....
Those look like stuck pixels to me.
Sent from my ADR6425LVW using xda premium
You have taken a pic with the default scratch guard on just remove and slightly clean the screen and see if it goes away, but most probably its 2 dead pixels, mine 1st one had 1. Quality issues with samsung !
eallan said:
Those look like stuck pixels to me.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
What are Stuck Pixels?
ankydu said:
You have taken a pic with the default scratch guard on just remove and slightly clean the screen and see if it goes away, but most probably its 2 dead pixels, mine 1st one had 1. Quality issues with samsung !
Click to expand...
Click to collapse
I'm pretty sure it's not between the screen and the default protector....where did you buy yours from?
Seriously...I'm very disappointed with Samsung now....I mean, I have heard many people having problems with their screens, but never thought I would get one of them defected ones....
Looks like dead/stuck pixels I'm afraid.
Can you get a macro shot? It's kind of hard to tell without a closer view. When I've had stuck/dead pixels in the past, they've always been very discrete, tiny dots without any haze or blur, which it looks like yours has. I also wonder if it's something to do with the screen protection film. When you do a macro shot will you lift it and clean the screen?
Here....I have lifted up the screen protector....I didn't take off the screen protector was because maybe if I didn't handtec might exchange me the phone quicker....but what the heck...I need to be sure anyways...so here are the pictures.
Man.....so much trouble for this phone....very disappointed with the build quality of the screen now....
Now I will have to wait for a while to get my exchanged new phone ....
Any ideas how long it might take? I read on handtec that if the item is returned after 10 days...it will go under warranty and so does that mean they won't exchange my phone straight away??? Anyone got any experience with them??
maxh said:
Can you get a macro shot? It's kind of hard to tell without a closer view. When I've had stuck/dead pixels in the past, they've always been very discrete, tiny dots without any haze or blur, which it looks like yours has. I also wonder if it's something to do with the screen protection film. When you do a macro shot will you lift it and clean the screen?
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Click to collapse
nuh...I have tried to count them...there are a least 4 dots plus a line....very strange....they are also bright green instead of being white.....can't see them with the black background....
Shows you how bad of quality the phone I got....
I am very surprised I have not noticed them before.
Just found out online...there is a difference between stuck and dead pixels, and apparently stuck pixels can possibly be fixed yourself...might give it a try....
nuh...none of the apps seem to work
Been using JScreenFix for the phone for about half a day....just flashing the screen.....
I think the pixels have gotten a bit darker......don't know if it's my eyes playing tricks on me or not....but will continue to flash the screen for the rest of the day and then check it again tonight....hopefully then will be gone
The thing I don't really get is why the green dots (more than 3 of them) would only appear on Green, White and Grey backgrounds, and not appear on the Red, Blue and Black Backgrounds.....Anyone got any ideas?
because every colour of the spectrum uses green except for red, blue and some combination of red blue
black is when the screen is off
DMax99 said:
Been using JScreenFix for the phone for about half a day....just flashing the screen.....
The thing I don't really get is why the green dots (more than 3 of them) would only appear on Green, White and Grey backgrounds, and not appear on the Red, Blue and Black Backgrounds.....Anyone got any ideas?
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Click to collapse
Hi there. I just bought the Note few days ago and I can confirm that I have the EXACT problem as yours. Except mine is just a dot. It's like a pixel that seems to be the only brighter pixel when the screen displays full green, white or grey background (specifically used the LCD test *#0*# & Burn-In Tester Pro app).
I assume that it is a stuck or a hot pixel simply because.. it lights up. Unlike dead pixel is like.. a dead bulb/pixel (Assumptions. HEHE.)
Actually on the day that I bought the Galaxy Note, I was really careful. I even dialed the *#0*# LCD TEST at the shop to look out for screen defects. It was FLAWLESS. So I bought it. And I have this habit to look out for defects even after purchase, so I always go to the LCD Test and Burn-In Tester Pro app to check, and is still perfect.
Not until, last night, I dialed *#0*# and hit "Black (Vibrate)" with the intention to check for the "blemishes/blobs" in a totally dark room. It was only apparent after my eyes had adjusted to the darkness and I do see the not so obvious blobs. So after noticing that, it didn't bother me so I happily watched an Blu-Ray quality video (Despicable Me) and that's when I noticed the BRIGHT pixel which I assume it to be a STUCK/HOT pixel. I hope it is just a stuck pixel which hopefully can be fixed over time. Don't know about hot pixels..
Right now I'm playing a Full HD video of a downloaded YouTube video called Pixel Fix, on loop, with Video Brightness set to full. My instinct says to try it out but i do know that after awhile, since it's an AMOLED technology, colors could be darker over time as the pixels slowly 'burn-out'.
AND if it doesn't work, I might try to turn off the phone and leave it somewhere really cool/chilled. And switch it on after awhile when it reaches room temperature. I read it somewhere that it works to remove stuck pixels. They put their phones in a fridge in a wrapping and they said it worked. I forgot though where I read it from.
Oh, it's this one --> http://forum.xda-developers.com/showthread.php?p=21025093
Someone managed to fix a dead pixel. Hmm, but it's a phone with an LCD screen. Nyeh.
Good luck to us. Man, it was only few days ago when I bought the Note. *sniffs*
Seems quiet here. Seems like not many people have or aware of this bright spot defect.
But I found this which seems to concern about the matter. http://www.patentgenius.com/patent/7955151.html
I guess it gives some idea of what it really is. Cheers.
And I am gonna let this 'problem' go this time cos it's so small but I do hope that it won't get any worse. Or if it fixes itself that would be a miracle
Sent from my GT-N7000 using Tapatalk

Nexus4: Bright Pixels

Hey guys,
I already mentioned this in the German thread, however it may concern a couple of more people.
I just received my replacement. The reason I ordered one was I got 2-3 tiny little bright spots close to the top right corner on the display. Exactly they are located on the opposite side of the back camera. These pixels are brighter than all others. Though the spots are very tiny you can notice them e.g. if I look closely at the Google search bar on your home screen. It's not that they are disturbing me but I feel on a new device there should not be such issues. You never know how far this is going to get.
So, the today's device is made in Jan 2013 and it has the same spots. I want to ask if anyone of you has the same issue. Just download a pixel test app ( e.g. Dead Pixel Test by Ossibus Software) and look at that area at different angles and colors. I attached a picture to get a better feeling of what I mean.
Max
Hi
me_max said:
Hey guys,
I already mentioned this in the German thread, however it may concern a couple of more people.
I just received my replacement. The reason I ordered one was I got 2-3 tiny little bright spots close to the top right corner on the display. Exactly they are located on the opposite side of the back camera. These pixels are brighter than all others. Though the spots are very tiny you can notice them e.g. if I look closely at the Google search bar on your home screen. It's not that they are disturbing me but I feel on a new device there should not be such issues. You never know how far this is going to get.
So, the today's device is made in Jan 2013 and it has the same spots. I want to ask if anyone of you has the same issue. Just download a pixel test app ( e.g. Dead Pixel Test by Ossibus Software) and look at that area at different angles and colors. I attached a picture to get a better feeling of what I mean.
Max
Click to expand...
Click to collapse
Sometimes it is better not to go looking for these tiny flaws as often we find them.
LCD panels do have flaws, and a certain number will leave the factory with some broken pixels, some good information here http://en.wikipedia.org/wiki/Defective_pixel
Some applications claim to fix these pixels by flashing the screen with lots of colours, and they seem to work for some people, typically however the pixels are intermittently broken and would have probably just started working anyway!
Manufacturers of LCD panels let a certain amount of screens through with broken pixels simply because otherwise they would be throwing too many away and so their cost would be considerably higher.
I'm not sure if yours are broken pixels however. How are you seeing these? If you are cranking the brightness up to full and viewing a dark colour you can often see tiny pin holes of light, and this is just tiny flaws in the filters which are so thinly applied tiny breaks happen, which you wouldn't see in typical use. You'll never find a screen 100% perfect if it is this you are seeing.
What do you see if you have a dark black background and the phone on normal brightness? Pixels stuck in the "on" position would be very clearly visible. On a white background stuck "off" pixels would be clearly visible, either by showing a tiny black dot, or typically a dot of a different colour.
If you can't notice them in typical use, just don't go looking for them :good:
If they are stuck pixels you have been unlucky, and the only option is another RMA.
Regards
Phil
Had a "hot pixel" almost in the same place as yours when I got the phone is December. RMAed it and the replacement is looking good now.
PhilipL said:
Hi
Sometimes it is better not to go looking for these tiny flaws as often we find them.
Regards
Phil
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Click to collapse
This is good advice. My last 4 phones (captivate, atrix, gnex and N4) all had some kind of defect with the screen. Captivate had slight burn in, atrix and gnex had black spots that can be seen with brightness on lowest in dark room and my N4 has minor screen bleed under the camera.
Its not hard to find problems with LCDs if you look close enough but none of the defects i had could be seen with normal usage so i didnt bother to return them. There is a chance that you will get a replacement with worst defects not to mention all the hassle of having to do a rma. But then again this is xda where people freak out when they see a scratch on the screen.
PhilipL said:
I'm not sure if yours are broken pixels however. How are you seeing these? If you are cranking the brightness up to full and viewing a dark colour you can often see tiny pin holes of light, and this is just tiny flaws in the filters which are so thinly applied tiny breaks happen, which you wouldn't see in typical use. You'll never find a screen 100% perfect if it is this you are seeing.
What do you see if you have a dark black background and the phone on normal brightness? Pixels stuck in the "on" position would be very clearly visible. On a white background stuck "off" pixels would be clearly visible, either by showing a tiny black dot, or typically a dot of a different colour.
If you can't notice them in typical use, just don't go looking for them :good:
If they are stuck pixels you have been unlucky, and the only option is another RMA.
Regards
Phil
Click to expand...
Click to collapse
Thanks, mate.
When it's black I only see light bleeding from the top. Therefore, they are not dead. I believe, during the manufacturing process a layer behind the the pixel gets damaged. I filed for another replacement. However, I don't think it'll get better.

Stuck/Dead pixel anybody else?

Noticed today that my one has one stuck green pixel and one dead black pixel within about 1/8 inch to each other..... Kind of sad becaus i purchased the phone from kijiji and have no warranty...
Sent from my HTC One using xda premium
Gunner86 said:
Noticed today that my one has one stuck green pixel and one dead black pixel within about 1/8 inch to each other..... Kind of sad becaus i purchased the phone from kijiji and have no warranty...
Sent from my HTC One using xda premium
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Just wondering, isn't it terrible difficult to notice the state of one pixel on a 1080p 4.7" display? Isn't it a group of pixels?
I opened up a brand new 32gb T-Mobile M7 and saw these marks, not sure if dead or stuck pixels as they only show with light colors (most prevalent in white)
It's the pair of dots that almost look like a distant light reflection, bottom right corner of the screen, each cluster is nearly a mm in dia
They almost look like nicks in the between the touch panel and lcd
When i got the phone 3 weeks ago i noticed one green pixel on the screen cursed my luck and promptly forgot about it. I only remembered last week and checked and its gone. So it obviously wasn't "dead" at all just stuck. I never ran any program to get rid of it or anything
I went through twelve units (not only because of screen issues) and for me one thing is certain: There is no ONE without pixel defects. Just depends on your surroundings if you see them and how closely you're gonna look for them. This one has four green ones visible on black backgrounds. If you watch closely you can see the area around them flickering in every color. But I keep it since it's the best one and those pixels are rarely ever visible under normal circumstances.
I bet mine has also dead pixels. But take a look at the pixel density, what would a dead pixel matter?
slind said:
I went through twelve units (not only because of screen issues) and for me one thing is certain: There is no ONE without pixel defects. Just depends on your surroundings if you see them and how closely you're gonna look for them. This one has four green ones visible on black backgrounds. If you watch closely you can see the area around them flickering in every color. But I keep it since it's the best one and those pixels are rarely ever visible under normal circumstances.
Click to expand...
Click to collapse
I was just as pessimistic as you, regarding getting a screen with no pixel defects. Fortunately, I did swap my One out and this one has zero stuck or dead pixels (used a pixel testing app in complete dark -- believe I'm OCD and looked extremely close to the point that my GF was questioning my sanity). So getting a good panel is, indeed, possible.
BUT, this handset does have a hot pixel on the camera sensor. Go figure...

[Q] Anyone else have parts of their screen with red tint?

Here's an image of my first Nexus 6 (top) and the RMA replacement (bottom): http://i.imgur.com/wNbgFo1.jpg
As you can see, my first N6 had a pink tint across the whole screen which is why I initiated the RMA. While the replacement is better, there's still a red tint to the right half (bottom half in portrait). Actually looking at both, the reddest tints are in the right half.
I also have some bands that are dimmer than the rest of the screen which is very noticabke when scrolling but not so much if looking at a static picture.
It seems these really are using Note 3 Samsung AMOLED panels because the same complaints were posted on another thread last year.
Both devices were manufactured 11/12 if that makes any difference.
I'm just wondering how common of an issue this is. I don't think I'll RMA again for awhile as I'm just taking up devices that should be going towards fulfilling orders and my replacement is serviceable. But considering the price, I really expected better and I don't think I can stomach the flaw.
You answered your question (the very end statement). I can't really see what you're trying to show in the picture as everyone see's colors differently and not all phone displays/pc monitors are color calibrated in the same ways. GL finding the right display for your tastes. They all have compromises albeit some less than others
You don't have to have a calibrated screen to tell that the top screen is darker than the bottom screen. It's also not hard to tell that the left is lit brighter than the right on both. Whether you see pink or not may be arbitrary but that's why I put it in the description.
My original question of if anyone else is having that issue is not answered just because I found a thread on a year old phone that may or may not be using the same panel Would prefer if other owners chimed in so I don't waste my time RMAing if it's unavoidable.
But thanks for the reply.
I have the same problem, the upper part of the screen has a pink Tint and it's bugging the hell out of me, but since i've had my friend bring it with him while coming back from USA, i'm obligated to swallow up whatever defects i find in it
dark79 said:
You don't have to have a calibrated screen to tell that the top screen is darker than the bottom screen. It's also not hard to tell that the left is lit brighter than the right on both. Whether you see pink or not may be arbitrary but that's why I put it in the description.
My original question of if anyone else is having that issue is not answered just because I found a thread on a year old phone that may or may not be using the same panel Would prefer if other owners chimed in so I don't waste my time RMAing if it's unavoidable.
But thanks for the reply.
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My mistake. In your picture it looks like the right side of both screens is a little darker than the left.
That said, and you don't have to answer these I'm just thinking out loud here, what were your camera settings when you took the picture? What camera did you use? What screen brightness was each display set to? Could the ambient lighting in the room have affected the photo results? Could there have been inconsistencies in the results caused by the angle of the photograph taken? Those are a few of the variables that I can think of that could skew what we're all looking at.
jbdan said:
My mistake. In your picture it looks like the right side of both screens is a little darker than the left.
That said, and you don't have to answer these I'm just thinking out loud here, what were your camera settings when you took the picture? What camera did you use? What screen brightness was each display set to? Could the ambient lighting in the room have affected the photo results? Could there have been inconsistencies in the results caused by the angle of the photograph taken? Those are a few of the variables that I can think of that could skew what we're all looking at.
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I used a Sony NEX-5R Mirrorless DSLR. I probably didn't use the best settings (automatic with manual focus) but I was kind of in a rush to get the old one out to UPS to get the CC hold for the new one to drop off. I didn't use any special lighting, just natural day time lighting. I think the pics are pretty representative of how tinted they were though because the old one was very red heavy everywhere. I should have taken additional pictures of the home screen to compare. On the default background, the new one looks turquoisish but the old one was dark blue.
Brightness was at 50% for both and I believe I had adaptive brightness turned off. Either way it was light up much brighter than I keep it at day to day (I usually have it at 25% at most with adaptive brightness on). If I had to compare the pictures to the actual devices I'd say the camera didn't pick up enough of the red tint. So in person, it's much more red and much more obvious.
But honestly, I don't care that much about the tint as much as I do the uniformity. I can live with an all yellow tint or an all red tint if it was consistent across the whole screen. I'm sure a custom kernel will come out at some point with gamma calibration so I can adjust as I please. But the way it is, the top half of the display looks brighter than the bottom half. The easiest way to see this is by setting the keyboard to Material Dark and putting the phone in landscape. The left side of the kb will look greenish grey and the right looks darker purpleish grey.
I've not heard anything about this issue. Maybe one or 2 posts on here and reddit regarding banding. Everyone else says their screens are perfect. I was hoping people would share their pictures so I can tell if I got 2 bad screens or if they're all like that and most people just don't care.
dark79 said:
I used a Sony NEX-5R Mirrorless DSLR. I probably didn't use the best settings (automatic with manual focus) but I was kind of in a rush to get the old one out to UPS to get the CC hold for the new one to drop off. I didn't use any special lighting, just natural day time lighting. I think the pics are pretty representative of how tinted they were though because the old one was very red heavy everywhere. I should have taken additional pictures of the home screen to compare. On the default background, the new one looks turquoisish but the old one was dark blue.
Brightness was at 50% for both and I believe I had adaptive brightness turned off. Either way it was light up much brighter than I keep it at day to day (I usually have it at 25% at most with adaptive brightness on). If I had to compare the pictures to the actual devices I'd say the camera didn't pick up enough of the red tint. So in person, it's much more red and much more obvious.
But honestly, I don't care that much about the tint as much as I do the uniformity. I can live with an all yellow tint or an all red tint if it was consistent across the whole screen. I'm sure a custom kernel will come out at some point with gamma calibration so I can adjust as I please. But the way it is, the top half of the display looks brighter than the bottom half. The easiest way to see this is by setting the keyboard to Material Dark and putting the phone in landscape. The left side of the kb will look greenish grey and the right looks darker purpleish grey.
I've not heard anything about this issue. Maybe one or 2 posts on here and reddit regarding banding. Everyone else says their screens are perfect. I was hoping people would share their pictures so I can tell if I got 2 bad screens or if they're all like that and most people just don't care.
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I hear ya. The uniformity, or non, would bother me too
Welcome to the world of amoled. .lol The note 4 has same issue.Replaced 3 times still have pink/purple hue..If u test this image out with brightness turned down a bit you'll see darker area's on display that's causing the issue.
Raver27 said:
Welcome to the world of amoled. .lol The note 4 has same issue.Replaced 3 times still have pink/purple hue..If u test this image out with brightness turned down a bit you'll see darker area's on display that's causing the issue.
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I can see the light / dark difference in the screen with that image, but it doesn't bother me across such a dark background because it still looks grey all over (just to different degrees). I actually find that it's much worse with light backgrounds because it doesn't look all white or light grey. The darker parts are always pinkish. It also doesn't help that Lollipop is all about white screens everywhere either
Also found out that I don't qualify for the extended holiday return, so I have until Friday to return it for a refund. I guess I'll be calling for device #3 earlier than expected and crossing my fingers.
dark79 said:
I can see the light / dark difference in the screen with that image, but it doesn't bother me across such a dark background because it still looks grey all over (just to different degrees). I actually find that it's much worse with light backgrounds because it doesn't look all white or light grey. The darker parts are always pinkish. It also doesn't help that Lollipop is all about white screens everywhere either
Also found out that I don't qualify for the extended holiday return, so I have until Friday to return it for a refund. I guess I'll be calling for device #3 earlier than expected and crossing my fingers.
Click to expand...
Click to collapse
My note 4 looks similar to ur replacement device, the first 2 were really bad,half of bottom was really pink,2nd one the top half was really pink..This one I'm learning to deal with,it just blew my mind last night while laying down in dark messing with wallpapers and noticed all the uneven darkness on dark grey image,dark area's and faint vertical lines everywere.It appears it's from uneven distribution of glue.
I dislike the warm color on mines. Nothing is perfect, there's always something to disliked
Just wanted to toss in my 2 cents. I have had two Nexus 6 devices now, both with discoloration. Both are from ATT. The first device was darker to lighter, from left to right. Current device is darker on top, and lighter on the bottom. It is really frustrating because I love the size, and the screen is great in terms of resolution.
I am thinking about taking this one back as well and returning it. I have never had problems on my smaller devices. It bugs the crap out of me that I can tell the difference, mainly on lighter backgrounds. I don't think I can live with this phone for a year. Waiting on the M8 GPE to get lollipop might be a better solution for me.
WBMc36 said:
Just wanted to toss in my 2 cents. I have had two Nexus 6 devices now, both with discoloration. Both are from ATT. The first device was darker to lighter, from left to right. Current device is darker on top, and lighter on the bottom. It is really frustrating because I love the size, and the screen is great in terms of resolution.
I am thinking about taking this one back as well and returning it. I have never had problems on my smaller devices. It bugs the crap out of me that I can tell the difference, mainly on lighter backgrounds. I don't think I can live with this phone for a year. Waiting on the M8 GPE to get lollipop might be a better solution for me.
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Click to collapse
Do you recall what the build date for both phones were? Not sure if it matters but couldn't hurt to collect that info.
I just called for RMA #2. Hoping it's at least not worse than the one I have now. I think I'm in agreement with you regarding just returning it and waiting until next year, but I already gave the Nexus 5 to my wife so I'd be downgrading the Nexus 4 she had before that...ouch.
Assuming the date under the sequence number on the box is manufacture date, this one looks like 11/17/14. I didn't think to check out the original device build date, but it shipped 11/18/14 from ATT online and I received it 11/20/14.
I have had my current one now for a day, Moto and ATT claim devices shipping currently shouldn't have screen issues, although my issue is different than the screen not turning on, or flickering.
I was so ready for a big phone, I am still within my 14 day return period, and I'm wondering if I should try this again to see if I can get a good one.
WBMc36 said:
Assuming the date under the sequence number on the box is manufacture date, this one looks like 11/17/14. I didn't think to check out the original device build date, but it shipped 11/18/14 from ATT online and I received it 11/20/14.
I have had my current one now for a day, Moto and ATT claim devices shipping currently shouldn't have screen issues, although my issue is different than the screen not turning on, or flickering.
I was so ready for a big phone, I am still within my 14 day return period, and I'm wondering if I should try this again to see if I can get a good one.
Click to expand...
Click to collapse
Hi All,
I'm coming in late but I just got my Nexus 6 from AT&T last night. I've been using an N5 since may and haven't had any issues. I noticed this morning when opening Hangouts, Chrome or any other page that displays white as the background that on the top it has a more greenish hue and towards the bottom right it has a purplish hue. I thought it was my eyes at first because it's subtle but when I'm paying 700.00 for a device it better have a perfect screen. So I played around with the adaptive brightness, rotated it etc. It didn't look any less green to purplish. The bottom right side of the phone in portrait (to the right or the charging port in portrait at any given appropriate angle) had a more purplish hue than the top left (opposing the camera). I'll probably be going back to at&t tonight .. which sucks because I JUST got it set up how I liked it. I hate rooting anymore which is why I buy GPE devices. I could have gone with any other device and rooted and may have to get back into that game if this is how crappy this display is going to be. Also I might add that the encryption does slow the device down a little bit compared to the N5.
P.S. Ignore my sig, I need to update that..
For mine (bought from tmo) the bottom is slightly darker than the top. I only noticed when looking hard for the "link" issue. Out of all the issues I could have had, I find this the least annoying of them.
Over all I'm happy.
I just got my Nexus 6 direct from Google (one of the lucky ones) and for the first time ever, a phone screen is really bugging me. There is a tint, darker from left to right. The most expensive Nexus I've ever bought (and I've bought them all) and the worst display. Very sad.
Here's some images, one with contrast as it was hard to photograph. Much more noticeable to the naked eye.
Does anyone NOT have this issue? If so I'd rather take the chance on replacing it.
Update: Returning it for a replacement. Google kindly gave me $10 credit for the troubles.
I received my replacement. The screen seems perfect. No gradient. There are definitely some defunct ones out there, beware. Mine is going back now. I hope you don't get it.
CJSnet said:
I received my replacement. The screen seems perfect. No gradient. There are definitely some defunct ones out there, beware. Mine is going back now. I hope you don't get it.
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Look for it... there are no perfect phones hahaha.
But congrats if you don't get annoyed with your new phone :good:

Light bleed

Does anyone get any inconsistent light bleed at the bottom of the screen, I know light bleed is normal in current screen technology, i'm just curious, top and left/right side looks fine on my unit, it's just the bottom, I will not return my unit as it isn't realy consider a defect.
kms108 said:
Does anyone get any inconsistent light bleed at the bottom of the screen, I know light bleed is normal in current screen technology, i'm just curious, top and left/right side looks fine on my unit, it's just the bottom, I will not return my unit as it isn't realy consider a defect.
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Mine does not have any light bleed...
Sent from my F8131 using XDA-Developers mobile app
Come to think of it, you can only see it if you are on the lock screen using the white, rose or white background, I did notice this as well on the other units before I chosen this one as my final one.
I have a slight light bleed on the bottom right hand corner. i only notice it if i really look for it,. it only shows on brighter colors. Only thing im afraid of is it getting worse.. my xperia z3 compact had the same issue, but way worse. it was yellowish, so i think it was the glue melting or something. whats crazy about the z3 compact having the issue is; i bought the phone with a cracked display and sent it to Sony to fix/replace everything that was broken and i received it like that. i havent owned one IPS display device without having light bleed.
PS. i have the xperia x, non performance.
No light bleed here. You're talking bottom of screen above speaker?
Sent from my F8132 using Tapatalk
MGSBigBoss said:
No light bleed here. You're talking bottom of screen above speaker?
Sent from my F8132 using Tapatalk
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im talking about the very bottom right part of the bezel. think of it as if you had a white tool bar at the very bottom, you would notice it on the right edge of the screen, on the bottom portion. it goes up about half an inch. I would get it replaced, but then id be without a phone and i only really notice it if im looking for it.. still bugs me with my OCD though
stratax said:
im talking about the very bottom right part of the bezel. think of it as if you had a white tool bar at the very bottom, you would notice it on the right edge of the screen, on the bottom portion. it goes up about half an inch. I would get it replaced, but then id be without a phone and i only really notice it if im looking for it.. still bugs me with my OCD though
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I'm looking and don't see it. My only issue which doesn't affect functionality and that I ignore is that my front camera isn't quite centered in the opening. It's slightly shifted to the right. It's weird because when I check the phone I don't see any gaps even with a flashlight. But no big deal.
Sent from my F8132 using Tapatalk
MGSBigBoss said:
I'm looking and don't see it. My only issue which doesn't affect functionality and that I ignore is that my front camera isn't quite centered in the opening. It's slightly shifted to the right. It's weird because when I check the phone I don't see any gaps even with a flashlight. But no big deal.
Sent from my F8132 using Tapatalk
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All I have is a row of very faint light dark light dark light....... along the bottom from one end to the other, I think its just the row of LED along the bottom, I have check many units from friends and display model, they all have this.
But since it's very faint and only shows with white or beige background, it isn't important and I don't think its a defect.
kms108 said:
All I have is a row of very faint light dark light dark light....... along the bottom from one end to the other, I think its just the row of LED along the bottom, I have check many units from friends and display model, they all have this.
But since it's very faint and only shows with white or beige background, it isn't important and I don't think its a defect.
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If you open diagnostics, screen test and look at the full white page.. Do you notice light in the bottom of each corner? (not the top ones, but bottom). I just got my replacement because it was bothering me on my last unit.. this one has the EXACT issue, in the exact spots (more noticable on the right side). a pure black screen looks perfect though? i just think that is so odd.
also, i do notice the black strip you're talking about, i think it has to do with those leds being visable
stratax said:
If you open diagnostics, screen test and look at the full white page.. Do you notice light in the bottom of each corner? (not the top ones, but bottom). I just got my replacement because it was bothering me on my last unit.. this one has the EXACT issue, in the exact spots (more noticable on the right side). a pure black screen looks perfect though? i just think that is so odd.
also, i do notice the black strip you're talking about, i think it has to do with those leds being visable
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This issue isn't bothing me, but there is a problem I have noticed, not sure if it was their during my purchase or it suddenly just popped out, but in a white screen I do have a patch about 3mm-4mm which is white that shows up, it's much whiter than the actual screen if you have white and also shows up in a biege background, I think it's what people are calling a light bleed I guess, it's on the bottom left corner about 10mm from the left and 15mm from the bottom.
I took it to a local xperia service center yesterday, and they say it could be two reasons behind it, either something is pressing on the back of the screen or a defective LCD panel, either way they say my warranty covers it, it's a shame as It was sort of a perfect screen free from any pixel problems that I find with many xperia phones.
I will have them to service it after my holiday in early October.
kms108 said:
This issue isn't bothing me, but there is a problem I have noticed, not sure if it was their during my purchase or it suddenly just popped out, but in a white screen I do have a patch about 3mm-4mm which is white that shows up, it's much whiter than the actual screen if you have white and also shows up in a biege background, I think it's what people are calling a light bleed I guess, it's on the bottom left corner about 10mm from the left and 15mm from the bottom.
I took it to a local xperia service center yesterday, and they say it could be two reasons behind it, either something is pressing on the back of the screen or a defective LCD panel, either way they say my warranty covers it, it's a shame as It was sort of a perfect screen free from any pixel problems that I find with many xperia phones.
I will have them to service it after my holiday in early October.
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THink you could get a picture of it?
kms108 said:
This issue isn't bothing me, but there is a problem I have noticed, not sure if it was their during my purchase or it suddenly just popped out, but in a white screen I do have a patch about 3mm-4mm which is white that shows up, it's much whiter than the actual screen if you have white and also shows up in a biege background, I think it's what people are calling a light bleed I guess, it's on the bottom left corner about 10mm from the left and 15mm from the bottom.
I took it to a local xperia service center yesterday, and they say it could be two reasons behind it, either something is pressing on the back of the screen or a defective LCD panel, either way they say my warranty covers it, it's a shame as It was sort of a perfect screen free from any pixel problems that I find with many xperia phones.
I will have them to service it after my holiday in early October.
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stratax said:
THink you could get a picture of it? i uploaded a picture from a ebay posting and it makes me feel a little better
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Excuse my edited picture above, here what im experiencing. looks way worse at night. more of an OCD thing, but it does bother me that i paid full price and whatnot. the light bleed actually goes across the whole bottom, not just the edges. just harder to see in this lightning (im at work)
kms108 said:
Does anyone get any inconsistent light bleed at the bottom of the screen, I know light bleed is normal in current screen technology, i'm just curious, top and left/right side looks fine on my unit, it's just the bottom, I will not return my unit as it isn't realy consider a defect.
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exactly same problem here

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