[Q] Incoming email text missing - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I've Samsung Galaxy Note (Android 2.3) and 2 mail accounts. I tried POP and IMAP but sometimes I received email - if I look at it in preview in list of emails, I can see text from sender (first few words), but if I open the email, this text is not there. It happens when somebody replies to me (not always), then I can see hos text only in preview, but in mail, there is only my original message without his reply. Tried deleting account, creating new settings, using both IMAP or POP, but still same. If I check thos message by webmail, there is text with reply message correct. Also tried K9 mail program but no change.

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[Q] E-mail Question (False notifications)

Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)
Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
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Click to collapse
I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.
had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps
gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
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Click to collapse
I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.
RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
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Click to collapse
I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.
Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.

HELP: Pop3 messages disappearing

Hello,
I’ve been using the phone for few days now and I’m having some problems with my e-mail. I have configured three e-mails accounts, 1 Gmail and two pop 3 mails.
The deal is that whenever I use the e-mail app I can check new e-mails, but I can’t see the old messages (the one I read before). Also, alter seeing the messages in the SGS the messages disappear from the phone AND from my e-mail server. I already checked the configuration and I have selected “Never” in the “Delete e-mail from the server” in the “Incoming server settings” of both accounts but it looks like as soon as the e-mail apps access my account it actually deletes the message from the server.
Does anyone know how to solve this?
Thanks
Do they disappear immediately?
Are you sure you don't check them elsewhere (standalone computer) where they ARE removed from the server?
Don't have that issue here, only once I check them on my home computer they are removed from the server and my phone.
I'm sure. I was traveling, and the only way to chck my e-mail was using the phone. When I got home I tried to download the messages in the outlook and no messages were downloaded. Than I tried to acess the messages using webmail and again I couldn't fine the messages. They just disappeared.
Tried again with the same results. I read the messages on the SGS and 10 seconds later the message disappears from the phone and from the server (I tried to read the messages using a Webmail page and there is no message in the inbox).
Looks like a Bug, but it's strange that I'm the only one that is experiencing this issue. I recall that I had a similar issue with my Archos, but I thought it was a problem with Android 1.6. It may be a issue with my e-mail account but it is just a simple pop 3 account. I see no reason why it would behave like that.
pop3 email vanishes
I am having the same type problem with my samsung vibrant.I set up a pop3 account using my cable account. I can send and receive mail but my mail vanishes from the inbox. It does stay on the server luckily. Nobody at tmobil or samsung has a solution except to use k9 but it happens on it also/ So they blame isp which makes no sense since it arrives. Very frustrating

[Q] cannot send attachments with Gmail

I have three gmail accounts. One default (my main one, that I sync addresses, contacts and calendars) and two others that I only sync the email sections. Problem is that I cannot send attachments from my main gmail account. I compose the email and the attachment, click send, it says message sent - but the message never arrives, and doesn't show up in my sent folder either (either the imap one or the regular one on my computer). not only that, but I find that 9 out of 10 times, if I am replying to an email in my main gmail account and click send, I get the little red "sending", and that's it - it freezes. It doesn't send, I cannot access the email again on my phone, and the ONLY thing I can do is delete it. There is no record of it being composed, no drafts, nothing - it just never existed. I have also noticed that if (when sending out test messages), if I send myself an email to my default gmail account FROM my default gmail account, it never shows up, never gets sent. So there are definitely some issues. Anyone got any ideas? It just really bugs me that if I want to send an attachment using gmail, I cannot use my main gmail account or else it just vanishes.
I am using Gingerbread, Modversion aospCMod-20110322, Android Version 2.3.3 htc Hero.
Remove any stuck outbox emails if you have any and then clear data on the gmail application and then wait for it to sync. That's what fixed similar situations for me.
[dpeeps74]
I tried it - seems to have worked! I just emailed an attachment and it went through immediately. AWESOME! THANK YOU!!!!! it's been driving me nuts for so long
No problem it happens sometimes glad I could help
[dpeeps74]

[Q] Message inbox full in Lumia 720??!

Hello all,
Today I got a message on screen of my Lumia 720 which said that the message cannot be delivered as your inbox is full, please delete some messages!
What is this??? I have around 10 sms in the inbox? And it gets full??
Please help me..
That usually refers to either your voicemail inbox or your email inbox, not your SMS/MMS inbox. Check your email storage and your voicemail logs (it helps to delete the old ones; most carriers will only store a small number).
GoodDayToDie said:
That usually refers to either your voicemail inbox or your email inbox, not your SMS/MMS inbox. Check your email storage and your voicemail logs (it helps to delete the old ones; most carriers will only store a small number).
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Click to collapse
Thats quite confusing...! I dont have configured any voicemail or emails in the messages app.. How can I use just to get the normal SMS messages? :crying:
Hav eyou tried having somebody text you? I'm pretty sure your SMS delivery is working fine.
The Messaging hub doesn't handle voicemails (those are through the Phone hub) or emails (those are through whatever email accounts you have configured on your phone, probably including the Microsoft account that is the phone's primary account used to access the Store and all). Both voicemails and emails are "messages" as well.

S4 Exhance - Outlook - Text Message Not Coming In

Hey Folks,
For many years I have been using my Android phones connected to my Exchange account so that I can send and receive text messages from Outlook.
I was previously using an S3 without any problems for the past 18 months.
Yesterday the S3 went into the fish tank.
I picked up an S4 active. I added the exchange account using the Exchange account connector. I received a notice in my outlook that the phone was connected.
One text message arrived. Then the phone failed and stopped making and receiving calls. And the text messages stopped showing up in Outlook.
I exchanged the phone last night for another S4 active.
I connected it again to exchange, got the message in outlook that the phone was connected. I am able to send text messages but they don't appear in outlook.
Also if I add things to my calendar in outlook, or on the phone it used to synch within minutes. Now the appointments don't synch until I manually synch.
I checked my exchange server, and it shows the phone is connected.
I removed and readded the account several times without any different results.
I have checked numerous times, and the SYNC SMS is checked and SYNC calendar is checked.
Data is turned on
I contacted Samsung support which was a joke, and they said do a factory reset and start all over again.
Anyone have any insight that might resolve this problem?
Thanks,
Dave
I've been using Outlook Connector without issue for several years. I've never had text messages show up in Outlook. I don't even think Outlook supports texting. I do eventually see text messages in my Combined Inbox on the phone, but that just started with my S4A and I find it to be annoying. I prefer my text messages stay in my text messaging app and my e-mails stay in my e-mail Inbox. I'm constantly having to delete the texts from my Inbox because if I don't I end up getting a second notification for the same message I already read when it came into my text app. I'm pretty sure that Outlook Connector does not download text messages to Outlook, though.

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