Galaxy S Captivate Lock Button Problem...Solved! - Captivate Q&A, Help & Troubleshooting

Okay Guy whats up! So it took me a while find a loophole to this problem. I am pretty sure some of you guys have problems with the Captivate's Lock/hold button (the button which you turn your phone off/on).
I realize there was two different type of same problem:
1. The lock button works but it seems like its always being pushed down. Like for example, when you pressed it once, the screen lights up & the pop-up menu(The menu with Airplane mode, data connection, slient, off/on) pops up even when you pressed it lightly! And you cant get it to turn off until wait for the screen lockout time.
2. The lock button does not work at all. You cant get it on or off, its totally unresponsive.
Now there are three solutions:
1. The most common one being if you have warranty , just drop by the store tell them the problem and they should either fix it or give you a new one.
2. Fix it yourself. You can dissemble the captivate yourself! If you go to youtube and search how to dissemble, there are couple of video that shows a step by step process of dissembling the captivate. Now the only problem is that there isnt a specific video locating the lock button and you will have to find that yourself. So after you dissemble your captivate, locate the lock and use CRC QD Electronic Cleaner I read that is the most reliable and decent one out of all sprays and all you need to do is spray around hold button area, and push the lock button 20-30 times and repeat the process a couple of times. After that you should let it dry for a couple of min and then put your phone back together and it should work fine!.
3. I THINK THIS IS THE BEST/SAFEST METHOD if you dont have warranty or dont want to risk dissembling your phone or pay money for the repair. This is just going to take a while to get used to! First you can go the market and download "No Lock". This app allows you to unlock your phone using the volume button. convenient eh? This is what I am using right now and the only problem I am experience is that sometimes (like 1 out of 10 times) it doesnt unlock when I press the volume button(just wait a couple min and try again) , and you wont be able to set up a screen lock or pw (every so often if you did have a screen lock or id pw already on captivate, it would just randomly pop up and you would have to put in your pw). Now you have a way to turn on your phone without using the lock button. NOW for turning your phone to sleep, You can get an app call "Screen Off and Lock", This app basically allows you to press the app, and then the phone goes to sleep. There is an another app that requires root called "virtual button bar" which cost 2 dollars i think. But this app is basically a small button bar that lets you put the phone to sleep at anytime. For the "screen off and lock" you have to go to that app and tap it, while the "virtual button bar" allows you to put the phone to sleep while playing a game to looking through photos, ect.
There you have it. Hopefully i didnt sound too confusing and I solve your problem. I was having this problem and it was very irritating.
*Side note: If you are not too comfortable about how you cant set up a pw for your captivate there is a couple apps like "Smart App Protector ( App lock)" which basically locks up an app. You can look that up in the market for more information.

I cant find No Lock app from market. Can you post a link?
Sent from my SGH-I897 using XDA App

YellowYunicorn said:
Okay Guy whats up! So it took me a while find a loophole to this problem. I am pretty sure some of you guys have problems with the Captivate's Lock/hold button (the button which you turn your phone off/on).
I realize there was two different type of same problem:
1. The lock button works but it seems like its always being pushed down. Like for example, when you pressed it once, the screen lights up & the pop-up menu(The menu with Airplane mode, data connection, slient, off/on) pops up even when you pressed it lightly! And you cant get it to turn off until wait for the screen lockout time.
2. The lock button does not work at all. You cant get it on or off, its totally unresponsive.
Now there are three solutions:
1. The most common one being if you have warranty , just drop by the store tell them the problem and they should either fix it or give you a new one.
2. Fix it yourself. You can dissemble the captivate yourself! If you go to youtube and search how to dissemble, there are couple of video that shows a step by step process of dissembling the captivate. Now the only problem is that there isnt a specific video locating the lock button and you will have to find that yourself. So after you dissemble your captivate, locate the lock and use CRC QD Electronic Cleaner I read that is the most reliable and decent one out of all sprays and all you need to do is spray around hold button area, and push the lock button 20-30 times and repeat the process a couple of times. After that you should let it dry for a couple of min and then put your phone back together and it should work fine!.
3. I THINK THIS IS THE BEST/SAFEST METHOD if you dont have warranty or dont want to risk dissembling your phone or pay money for the repair. This is just going to take a while to get used to! First you can go the market and download "No Lock". This app allows you to unlock your phone using the volume button. convenient eh? This is what I am using right now and the only problem I am experience is that sometimes (like 1 out of 10 times) it doesnt unlock when I press the volume button(just wait a couple min and try again) , and you wont be able to set up a screen lock or pw (every so often if you did have a screen lock or id pw already on captivate, it would just randomly pop up and you would have to put in your pw). Now you have a way to turn on your phone without using the lock button. NOW for turning your phone to sleep, You can get an app call "Screen Off and Lock", This app basically allows you to press the app, and then the phone goes to sleep. There is an another app that requires root called "virtual button bar" which cost 2 dollars i think. But this app is basically a small button bar that lets you put the phone to sleep at anytime. For the "screen off and lock" you have to go to that app and tap it, while the "virtual button bar" allows you to put the phone to sleep while playing a game to looking through photos, ect.
There you have it. Hopefully i didnt sound too confusing and I solve your problem. I was having this problem and it was very irritating.
*Side note: If you are not too comfortable about how you cant set up a pw for your captivate there is a couple apps like "Smart App Protector ( App lock)" which basically locks up an app. You can look that up in the market for more information.
Click to expand...
Click to collapse
I just tried the second solution and it did help power button functionality. It was fun taking the Captivate apart too! When I got to the spray part, I was hesitant to spray for one second. I think I did some micro-second sprays. In order to get the power button working more frequently, I did have to do one second sprays. I utilized the plastic straw that comes with the can in order to spray blast the the power button hardware. Try going from as many angles as you can. I'm sure pressing the power button right after spraying helps work the cleaner into the power button hardware. The majority of the help comes from the cleaner itself. Functionality is greatly improved. The button works about 75%-90% of the time instead of 5%.
I am glad I will not be paying $70 to Samsung or $65 with a local mobile repair shop to repair this anytime soon. My phone may be out of warranty, but why did the power button hardware degrade in the first place? Better QA Samsung! I will not be going with a new Galaxy II. And I will not be upgrading with ATT. Screw contracts and monopolistic companies!

YellowYunicorn said:
Okay Guy whats up! So it took me a while find a loophole to this problem. I am pretty sure some of you guys have problems with the Captivate's Lock/hold button (the button which you turn your phone off/on).
I realize there was two different type of same problem:
1. The lock button works but it seems like its always being pushed down. Like for example, when you pressed it once, the screen lights up & the pop-up menu(The menu with Airplane mode, data connection, slient, off/on) pops up even when you pressed it lightly! And you cant get it to turn off until wait for the screen lockout time.
2. The lock button does not work at all. You cant get it on or off, its totally unresponsive.
Now there are three solutions:
1. The most common one being if you have warranty , just drop by the store tell them the problem and they should either fix it or give you a new one.
2. Fix it yourself. You can dissemble the captivate yourself! If you go to youtube and search how to dissemble, there are couple of video that shows a step by step process of dissembling the captivate. Now the only problem is that there isnt a specific video locating the lock button and you will have to find that yourself. So after you dissemble your captivate, locate the lock and use CRC QD Electronic Cleaner I read that is the most reliable and decent one out of all sprays and all you need to do is spray around hold button area, and push the lock button 20-30 times and repeat the process a couple of times. After that you should let it dry for a couple of min and then put your phone back together and it should work fine!.
3. I THINK THIS IS THE BEST/SAFEST METHOD if you dont have warranty or dont want to risk dissembling your phone or pay money for the repair. This is just going to take a while to get used to! First you can go the market and download "No Lock". This app allows you to unlock your phone using the volume button. convenient eh? This is what I am using right now and the only problem I am experience is that sometimes (like 1 out of 10 times) it doesnt unlock when I press the volume button(just wait a couple min and try again) , and you wont be able to set up a screen lock or pw (every so often if you did have a screen lock or id pw already on captivate, it would just randomly pop up and you would have to put in your pw). Now you have a way to turn on your phone without using the lock button. NOW for turning your phone to sleep, You can get an app call "Screen Off and Lock", This app basically allows you to press the app, and then the phone goes to sleep. There is an another app that requires root called "virtual button bar" which cost 2 dollars i think. But this app is basically a small button bar that lets you put the phone to sleep at anytime. For the "screen off and lock" you have to go to that app and tap it, while the "virtual button bar" allows you to put the phone to sleep while playing a game to looking through photos, ect.
There you have it. Hopefully i didnt sound too confusing and I solve your problem. I was having this problem and it was very irritating.
*Side note: If you are not too comfortable about how you cant set up a pw for your captivate there is a couple apps like "Smart App Protector ( App lock)" which basically locks up an app. You can look that up in the market for more information.
Click to expand...
Click to collapse
Solution # 2 worked like a charm, thanks!!
Now that one of my Captivate's problems have been solved I need to find a solution to the other one. The soft keys, specially the search button, randomly acts on it's own. I wonder if I can use the same method in the area without harming the phone?

There IS a 4th solution:
You can send it out to mobiletechvideos.com and they can replace the power button for $30 with free shipping back to you.
I just did this and they are very fast at repairing your phone and getting it back out to you asap. I highly recommend their services.

K... this sucks! I started having this problem on my phone TWO DAYS right after the warranty expired! Doesn't this suck?
Thinking of trying method #2 and wonder if I should get some CRC QD Electronic Cleaner at Radio Shack, Best Buy that kind of stores...
Where did you get yours? Any alternative solution than CRC QD Electronic Cleaner?

JDM STi said:
K... this sucks! I started having this problem on my phone TWO DAYS right after the warranty expired! Doesn't this suck?
Thinking of trying method #2 and wonder if I should get some CRC QD Electronic Cleaner at Radio Shack, Best Buy that kind of stores...
Where did you get yours? Any alternative solution than CRC QD Electronic Cleaner?
Click to expand...
Click to collapse
If that doesn't work there is another solution.
You can send it out to mobiletechvideos.com and they can replace the power button for $30 with free shipping back to you.
I did this and they are very fast at repairing your phone and getting it back out to you asap. I highly recommend their services.

CaptivateME said:
If that doesn't work there is another solution.
You can send it out to mobiletechvideos.com and they can replace the power button for $30 with free shipping back to you.
I did this and they are very fast at repairing your phone and getting it back out to you asap. I highly recommend their services.
Click to expand...
Click to collapse
Thank your for your suggestion. I would try the local phone store repairer before deciding to ship the phone to US while I am in Canada.

Or if you on most of the miui or cyanmod based rooms you have option to button unlock. Or remap keys and still have pin unlock
Sent from my SGH-I897 using xda premium

Or instead of number three remap the power button to the volume down button. This way it works exactly like the power button without fail. You can either use this app- http://forum.xda-developers.com/showthread.php?t=850464 or using root explorer to modify the key layout manually which is the only way on some roms. You must be rooted which i figure most of us are to perform either method.

emcnelly said:
Or instead of number three remap the power button to the volume down button. This way it works exactly like the power button without fail. You can either use this app- http://forum.xda-developers.com/showthread.php?t=850464 or using root explorer to modify the key layout manually which is the only way on some roms. You must be rooted which i figure most of us are to perform either method.
Click to expand...
Click to collapse
Thanks for that thread, I'm going to look into modifying my volume key to be a power button. However, I'm assuming that will only work in the OS and not before it is loaded (i.e. not in the bootloader, recovery, off-state, etc)?
I'm on ICSSGS.

Hey thanks for this thread. I have been having issues with the phone thinking the power button is always pressed. All I can say is that this issue always comes up at the worst possible times. I did manage to fix the issue once by wiping user data and cache in recovery mode, but now the issue has come up again and it doesn't fix it which makes me think it's become a hardware issue and not a software one. I'm using Cyanogenmod version 7.2 and am on GB 2.3.5.

thanks for the method, you are the man!

emcnelly said:
Or instead of number three remap the power button to the volume down button. This way it works exactly like the power button without fail. You can either use this app- http://forum.xda-developers.com/showthread.php?t=850464 or using root explorer to modify the key layout manually which is the only way on some roms. You must be rooted which i figure most of us are to perform either method.
Click to expand...
Click to collapse
So I have used this, and IMO it is the absolute best method to use without a power button.

I had 2 separate Captivates with this issue. The clean method worked on 1 captivate on the other doesn't I sent it to mobiletechvideos.com and they fixed for 30$

Editing key layout manually did not work for me. I may have gone about it incorrectly, though. I just edited the Aries-keypad.kl and Cypress-touchkey.kl files. I may have been using the wrong command for Power- I was able to change the Search key to the Wake command though, so the Search key will bring up the Lockscreen. Not much help I'm afraid. I would also assume, like m7ia, that these files only control the OS side. I have not searched any deeper, however.

Thanks for your solution i repair phones for living and cleaning button idea never came to me lol (always changing whole button), anyways PRF or any contact cleaner directly into button couple of times do the magic. Great solution Thanks boss

Related

Power button not working right on HTC Diamond

Hi, I cleaned the screen of my HTC Diamond with a bit of alcohol and a pice of tissue and it seems that the alcohol got inside of the Power button. Now, every time I try to turn the screen on by touching the power button, it turns the screen on but it dispays a message that says: "Warning: Power will be turned off and you may lose data if you have not saved them. Do you want to continue?"
If I click YES, it reboots the phone, If I click NO, then its ok. That is fine, but the problem is when I want to turn the phone off. It's impossible. It will keep trying to reboot.
Does anybody know what can I do? I am really worried.
One solution could be to make some other button from the phone to act as the power button (like the Home button that is rarely used). How can I do that?
Please help!!!!
Thank you
Hi,
I have the same problem.
Did you already find an answer ?
No, I didnt find the solution. I tried to fix the hardware but didnt succeed. So, I created a dummy file to emulate the poweroffwarning.exe that pops up when you long press the power button.
Solution
Hello, I have one AT&T TITL 8925 that upgraded to Windows Mobile 6.5
After the new software was loaded I saw same behavior on my phone.
When the phone is ON and I pressed the power button sometimes it do not respond, and others I received the warning message "power will be turned off and you may lose data if you have not saved them..." My first tought was that it is because the processor is slow to this new software release, or maybe my phone is damaged. I was working perfectly with previous (light version) release so my final guess is that this sw requires more uses of the processos.
Anyways what I have been doing is before turing it off I press the red button or hang up button, and after this if I press the power button it works fine (No more warnings). I have some theories but I will keep doing the same
Hope this partial solution helps you as it does for me.
Regards
Jerry
this is not working for me :| the problem is i can't use my power button not even to open my display when it goes to sleep :|:| i don't know what to do guys please help me
You can use the Stylus to awake the phone, instead of using the power button. You can also use TouchLockPro, to suspend the device, so you do not need the power button for that too.
Also you can set the phone to awake on pressing any key (Windows Mobile Setting), but be sure to have a good locking tool, which makes sure you do not have bogus calls and it goes to sleep again fast enough, otherwise it will drain battery.
I have the same problem.
Anyone solved this one?
I have the same issue and this is not a hardware problem. Strange since even updates/changes of the rom do not correct the issue. Did anybody find a solution for this...?
Well.. ive had this problem just ones.. I was walking downtown with my diamond in the frontpocket of my jeans (face down), after about 3min. of walk, it started to rain (big drops), and my clothes got completely wet, i turned around emidietly, to walk back to home. When i got home after 3 more min. i layed the phone on the table, and then i could hear there were somethibg wrong.. The "turn off" sound came, and the notification kept on coming up, even though i pressed No, as if i were just holding the power button down.. Then i began to press the power button continuesly for about a 100 times, and to my surprise then it stopped and have functioned perfectly for about 2 month now.. Something tells me theres some serius promlem with the smallest kind of moisture near the power button on this phone..
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
Hi! on one of my diamond, the power button off from the board. So the black little board with the button itself is not part of the complete circuit anymore... if someone know the hw testpoint for that it would great please.... i see a few TP around, but if i just start sorting them i just going to kill it...I use to flash phones with TP so is not new for me , but i find nothing for diamond.
I have a similar issue. Mine seems like it is almost stuck on, so it wakes its self up all the time, meaning a full charge lasts an hour or two. Then when it runs out of battery it tries to switch itself back on, so goes through a continuous cycle of vibrating and beeping until the battery is removed. The gf finds it very annoying at 3am lol.
Don't recall mine getting wet, but it's possible it could have got damp at some point, but it's been doing this now for about 3 weeks.
Tried a hard reset with no luck.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
2004mark said:
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
Click to expand...
Click to collapse
I think I should send it to HTC, and ask them to do it. Or go to a repair centre. But I should not try it myself, because it can be dangerous for the diamond.
Also try searching on ebay, there might be the parts you could use.
Good luck!
is there a way to remap the power button?
my diamond face same problem since this afternoon, arrrrgghhhh!!!
- blocking hwbutton1, hwbutton2, hwbutton3, hwbutton4, hwbutton5, hwbutton6, hwbutton7 >>>> NO LUCK
- hard reset >>> NO LUCK
guys, any of you solved the problem yet
youtube.com/watch?v=Q4SEQ6AUFOI
My Sony X1 have some strange problems with the power button. When it goes into sleep mode, I can not wake it up with the power button, all I can do is to soft reset. Sometimes it does not go into sleep mode either , it just "wake up" all the time. I don't know what's wrong with it, tried Hard reset but no use .
ANyone had this problems before?
@
The only way to solve this is to leave the phone near your laptop heat vent ( fan) . hot air from it might help you to get the power button up and running. But if that to doesn't work then i'm afraid thats bad.
Current sol :
1. download SU2U ( search threads )
2. go to the settings and make the " lock when stylus inserted" option ON
3. Change the screen turn off time to 5 secs..
So , to unlock , remove stylus , to lock -> insert it back ( its turns off the back light within 5 sec )
Less annoying
elektros said:
youtube.com/watch?v=Q4SEQ6AUFOI
Click to expand...
Click to collapse
thanks for this link, i accidentally tear off my power button flex. now i could turn it on again. Thanks elektros

Nexus One Power Button Issue

I have read many threads about the issues that the Nexus One has with the power button. I feel that my situation is a little different, so I wanted some opinions on this. My power button is completely unresponsive. I can't use it to turn the phone on, wake or lock my screen when the phone is on, etc. My phone has an unlocked bootloader and is rooted. I am currently using the track ball to wake my phone, so I'm not having any real issues with day to day operations of my phone. I was completely convinced this was a hardware issue (and still am), but I wanted to be 100% sure it was a hardware issue before contacting HTC. I downloaded Quick Boot from the android market which allows you to reboot your phone, boot your phone into your Bootloader, and boot your phone into Recovery. I decided to boot my phone into Bootloader mode to see if the power button would work there. The power button didn't work in the Bootloader, but neither did the volume button (prior to this test, I had no issues with the volume rocker at all). I pulled the battery and let the phone boot up to check and make sure the volume button was still working when the phone was running. Once the phone was booted up, I had no issues with the volume controls. My question is why would the volume rocker not work in the Bootloader? Also, could the issue that prevents the volume rocker from working in the Bootloader be preventing the power switch from working while the phone is booted up? If there is a chance that it's a software issue, how would I test/correct the issue? Thanks your help.
Most people I have seen complain about that problem, send the phone back for a free repair because it's a hardware problem.
The best way to test it is to flash a stock rom.
Thank you, I will try reflashing the FRF91 stock firmware and see what happens. Thanks.
Definatly sounds like the power button is broken. I had one like that. Send it back for a repair/replacement.
I've checked my immediate suspicion, and it turned out to be correct - so I'm posting the result:
Your power button is actually stuck in "ON" position (pressed).
Anyone can test it, press the power button to wake up the screen, keep it pressed, every operation is allowed in the system and volume buttons work. But when you reboot and try the same in bootloader, having power button ON disables the rest of the buttons.
My screen doesn't wake when I press the power button. Any other ways to check if it's stuck in the "ON" position?
It's 100% determined by your description. The only other check would be running any kind of SW that shows the current key states, and I'm not aware of any such SW.
I've posted the checking procedure for people with working power buttons, so they can verify the findings.
Any way to fix the issue?
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
has anyone tried to repair this?
NEED a Do-IT-Yourself
Jack_R1 said:
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
Click to expand...
Click to collapse
defroster said:
has anyone tried to repair this?
Click to expand...
Click to collapse
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
A DIY can not be too difficult and you may be best to search YouTube. It can not be too terribly difficult as long as you can open it up and remove any connecting ribbons (I've had to replace my girlfriends iPhone digitizer due to phone falling out of back pocket onto concrete from three+ feet up). As long as you can open it, you're fine. Just going to need to re-seat the button. Good luck!
Greetings,
I had the same power button issue. I was able to wake my phone using the usb cable whenever the screen timed out but otherwise the phone worked 100% of the time in all ways. I got an RMA and label and shot the phone to them in an anti-static wrap with 4 inches of bubble wrap on all sides and foam padding on top of that. The phone was in perfect condition. Well to cut to the chase. I got a quote of 196.00 because they said there was water damage!? I treated that phone better than I treat my own body! There was no water damage when I sent it in. So one of their folks send me images of a phone that has a broken screen, water damage in the base usb port and no inscription. Interestingly all of the angles avoided showing the ein or s/n. My phone has a laser etched inscription with my name and a couple of bible verses. So what am I supposed to do here? Pay another 196 for an 800 dollar phone that had nothing wrong but a power switch? I am a T-Mobile customer and an Android developer in good standing. What the heck!? Can anyone give me a suggestion on how to get this squared away? My only other option is to send them $28 to get the phone back with the same power button issue. It's even under warranty until Jan 28th.
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
why dont you contact htc of a nearby country and send them the phone? i know it is being done. of course you will have to arrange for the transport but it's still worth a shot imo
Here....
http://forum.xda-developers.com/showthread.php?t=687397&page=3
Does anyone know if htc india supports the nexus one for after sales service

[Q] phone will not power off or on properly. Shut down menu pops up constantly

I have searched this exact title and came up with 10 pages and I never saw anyone else with this problem. Surely I cannot be the only one.
After the Gingerbread upgrade I was getting the tethering message/force close, during that time my phone started to randomly shut off ( settle down Beavis, this isn't the same question thats been asked a thousand times ) and reboot. I lived with the tethering message problem for as long as I could but my phone became more ignorant day by day. I finally found a fix for the tethering issue and haven't had a return problem with that but now my phone either stays in standby mode ( dark screen ) and refuses to respond to the hard button to wake it up OR once on it refuses to go into standby mode and stays on until I pop the battery or I go into settings and time the screen out in 15 seconds ( often times this doesn't shut it down either ). Sometimes I can get it to come on by multiple pressing the power button ( this can't be healthy ) and the lock screen will flash momentarily just long enough for me to unlock the screen. Other times it will go to the lock screen while I'm in the middle of something.
Every day at some point while it's on and I'm using it, the power button option screen pops up ( silent mode, flight mode, power off ). When I'm done with a call I try to go into standby and it just sets there...ON.
The thought has crossed my mind that the button doesn't work or has a short but I really think it's something else ( I hope ). Can somebody help me? I am not very techie although I have updated the phone three times myself. It is unrooted and 2.3.5
Thank you in advance
I would go with the power button. It's a known issue on captivate.
mrhaley30705 said:
I would go with the power button. It's a known issue on captivate.
Click to expand...
Click to collapse
I stopped by the AT&T store the other day to check on insurance (ends up I didn't have it) and told them about my button not working properly and how the Captivate was notorious for this problem and they all said "We've never heard that". So the gadget gal is in there so she offers to take it apart and check it. She claims there isn't anything wrong with it and that it has the same amount of spring as the volume buttons. She then noticed that when she put the battery back in the phone came on automatically, I said it's not supposed to do that and she agreed but fortunate for me since I cannot turn it on. She then says I'm eligible for an upgrade and try's to sell me a new phone. I don't want a new contract.
So should I try and buy a new button and change it or could it be something else? Thank you in advance.
Are you using a case for your phone by any chance? If yes, is it too tight? Maybe the power button gets stuck because of that sometimes? Just a long shot! You stated that power menu pops up once in awhile when you're using it, is it possible that the way you grip the phone causes that? (Just trying to help and not trying to offend you btw.)
You might want to try flashing UCKK4 with bootloader(use it from the one click master collection of stock rom's) just to make sure that there is no issue with the firmware. It is not likely to fix your problem but it's good to have a clean start. At least that's what I would do to begin with.
Since you're willing to change the power button, why not do an experiment? Remove the power button and see if there is any change? If it works fine then it's the power button that's faulty else it's a hardware problem.

Samsung Captivate Power Button Not Working . FIXED :)

If your phone's power button is in a 'pressed' state, like mine, (turns on automatically when battery is inserted), it is a hardware issue.
Here is a hassle free alternative to turn on the phone when it is in sleep mode, without relying on the power key!! Takes a minute or two only!!
1. Get 'Go launcher' from the app market (play)
2. Get 'Go Locker'
3. Now Enable Go Locker on your device. And you are done!!
When the screen goes black again, Just press the volume button, The screen wakes up!!
Using this method you don't lose the normal functionality of the volume rocker!!
I recalled that I used to have Go Locker on my phone, and that when I pressed the Volume key the screen turned on!!
At that time I found it a little annoying, But now it has turned out to be such a gift!!
* For this method to work, your phone has to be rooted.
The power button is not going to work until the hardware is repaired, I prefer to use this method, because it is a safe and quick method!!
Believe me I looked around the internet and this forum for a fix, The usual method: editing the system files on the phone, and after which the volume button cannot be used to control the volume.
For those looking for a quick fix, just follow my method!
Cheers!
There are also several roms out there that have the volume rocker wake built into the rom without making it completely useless for it intended purpose. As well as several that offer a go to sleep toggle in the notification window so you can lock your phone again.
so this is a hardware issue ? i had been using the go locker i been using but the power button is annoying cus it keep showing the power button options . and killing my battery.
only fix is samsung?
Pretty much every version of cm for cappy has volume rocker wake as an option, because of this common problem. I use app called turn off screen as well.
Natureboyhcg said:
so this is a hardware issue? only fix is samsung?
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I had the exact same problem with my Epic Touch 4G. Thought it was the ROM, the overclock, etc. I flashed back to (almost) stock, went back to original clock speeds. I couldn't figure out what it the world was causing the issue, until it got worse. Then, I noticed that even brushing past the power button would wake the screen, and about 10 seconds later the phone would reboot.
Long story short, I bought a replacement power switch, soldered it in place, and have had zero problems since!
Several eBay sellers offer the proper replacement switch you'll need.
(They don't include the required skills to properly desolder/solder it, however. It's a tiny switch - about 4mm x 2mm x 1.5mm, and you'll need a good quality fine-tipped soldering iron.)

Just rooted Droid Turbo yesterday. Now, phone freezes every 10 minutes

I just rooted my turbo with Moforoot and it's been O.K. yesterday except the fact that i couldn't install xposed after hours upon hours. I was tired and decided to sleep and my phone fell off my bed and this morning it was dead although the battery was alright. I have a case on my phone and i've dropped it other times. It is also noteworthy saying that today i FELT as if my power button was sort of permanently jammed in my phone - it feels like the power button doesn't come out as much as it should- .
Main concern: my phone has been freezing every so 7-10 minutes after turning it back on, even after deleting and undoing everything that I had done since the day I rooted my droid.
Second Concern: I'm not sure whether my droid's power button normally came with a somewhat deep power button. If anyone can, can you check to see if, when you push in your power button, whether or not the button gets pushed PASSED the phone as in it gets pushed into the phone, unlike the volume buttons. Thanks guys. This problem has made my weekend quite hectic.
It is also worth noting that my phone has had no problems before, so it is fair to conclude that this problem is either due to the rooting, the tampering, or the dropping of the phone.
If anyone would be so generous and would post a video of them pushing their power button, that would be of great help too. Thanks everyone.
-Qarie
Hey - saw your post - I also rooted recently. Separately, was also critical of the right side buttons on a naked XT1254. They are too easily engaged, pocket-pressed or could be "over-pushed" or jarred in a drop.
Buttons: Put your naked phone in a good case that has its own buttons that overlay those on the phone. I use a Tudia hard case. It's bit thick & heavy but the Tudia's buttons take some pressure to push & cannot be pocket-pushed. The case's buttons balance the too-soft touch on phone's buttons nicely. Totally solved over-pushing and no more pocket-pushes.
Root:
I had a couple of crashes post-root too, but tracked it down to a SU conflict between AirPlay and AirAudio BT streaming music or vids from GMusic or DoubleTwist on android>Apple TV>hifi system. Problem solved, gave SU access to AirAudio and took it away from AirPlay and all's right since. Be cautious which apps get SU access and which do not. If your phone crashes, besides a regular restart w/ power button, consider a hard restart pressing screen + both volume buttons at same time. See if the ensuing rooted restart makes the phone behave. It did for me and I've had no probs since. Root freedom has its price! Good luck.
--------------------------------
It is also worth noting that my phone has had no problems before, so it is fair to conclude that this problem is either due to the rooting, the tampering, or the dropping of the phone.
If anyone would be so generous and would post a video of them pushing their power button, that would be of great help too. Thanks everyone.
-Qarie[/QUOTE]
bookman888 said:
Hey - saw your post - I also rooted recently. Separately, was also critical of the right side buttons on a naked XT1254. They are too easily engaged, pocket-pressed or could be "over-pushed" or jarred in a drop.
If your phone crashes, besides a regular restart w/ power button, consider a hard restart pressing screen + both volume buttons at same time.
-Qarie
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[/QUOTE]
Unfortunately, my power button was "over-pushed" in a drop (putting phone in pocket with gloves on, missed the pocket...oops phone managed to land precisely on the power button) and no longer works. The button is now limp/loose and no longer makes any "clicking" tactile response when pressed. Obviously it does not control the power anymore. I have been afraid to take it into Verizon as there is some clear physical damage near the power button and I am sure I will need to pay to have it warrantied. I wish I would have seen your advice to put it in a case that protected the buttons before it was too late!!
I just wanted to reiterate your point and also ask a follow-up question about your hard restart advice? I have never heard of this method before (pressing screen/both volume buttons). I am a habitual resetter of my devices as I feel like starting with a clean slate always makes them run faster, but unfortunately can't do this anymore unless I let the phone run out of battery completely (which is pretty much impossible with this unit LOL).
Thanks in advance.
I just wanted to reiterate your point and also ask a follow-up question about your hard restart advice? I have never heard of this method before (pressing screen/both volume buttons). I am a habitual resetter of my devices as I feel like starting with a clean slate always makes them run faster, but unfortunately can't do this anymore unless I let the phone run out of battery completely (which is pretty much impossible with this unit LOL).
Thanks in advance.[/QUOTE]
I'm not sure what your question is. I discovered 3 button method of reset and found it worked. Had a few crashes the first days post root but since all's well. Zero crashes in 2 weeks. . Not expert enough to tell you why is works, it just did in my case. If you're apprehensive about verizon repair, find a local phone tech, it shouldn't be that tough or costly to replace a power-on button. Then buy a good case!
bookman888 said:
I'm not sure what your question is. I discovered 3 button method of reset and found it worked. Had a few crashes the first days post root but since all's well. Zero crashes in 2 weeks. . Not expert enough to tell you why is works, it just did in my case. If you're apprehensive about verizon repair, find a local phone tech, it shouldn't be that tough or costly to replace a power-on button. Then buy a good case!
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I am wondering what exactly this three button method is? I am not rooted so it might not work for me (scared to root with the broken power button! thanks for the advice re: local phone tech, I will look into that), but how does it work? Where do I press on the screen, etc? If you could give me a step by step it could prove very helpful.
Thanks.
jfrostad said:
I am wondering what exactly this three button method is? I am not rooted so it might not work for me (scared to root with the broken power button! thanks for the advice re: local phone tech, I will look into that), but how does it work? Where do I press on the screen, etc? If you could give me a step by step it could prove very helpful.
Thanks.
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If your power button is toast, then this is not going to work, but if the power button is functional...
In any screen, just hold down Power + VolUp + VolDown simultaneously for about 3 to 5 seconds or until the phone goes dark.
Then release all 3 buttons and the phone will restart itself in a few seconds with the usual DROID animation screen. No need to press Power-on again.
I'm not a tech but suspect this kind of restart clears a few caches and the phone should run normally on restart, rooted or not. I've done this about 4 or 5 times with no issues. This method will also work if an app "freezes" the phone. It's just another way to restart. Let me know if it works out for u.
bookman888 said:
=====================
If your power button is toast, then this is not going to work, but if the power button is functional...
In any screen, just hold down Power + VolUp + VolDown simultaneously for about 3 to 5 seconds or until the phone goes dark.
Then release all 3 buttons and the phone will restart itself in a few seconds with the usual DROID animation screen. No need to press Power-on again.
I'm not a tech but suspect this kind of restart clears a few caches and the phone should run normally on restart, rooted or not. I've done this about 4 or 5 times with no issues. This method will also work if an app "freezes" the phone. It's just another way to restart. Let me know if it works out for u.
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Got it. Ya, I guess that won't work for me - I got confused because earlier you said "press screen" so I thought perhaps that might just be the phone screen itself (not the power button). I will look into a local phone tech, this is getting ridiculous!
Workaround . . .
Qarie said:
I just rooted my turbo with Moforoot . . . today i FELT as if my power button was sort of permanently jammed in my phone . . .
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jfrostad said:
Unfortunately, my power button was "over-pushed" in a drop (putting phone in pocket with gloves on, missed the pocket...oops phone managed to land precisely on the power button) and no longer works. . .
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Click to collapse
Just FYI, I'm using an app+widget called Power Toggles (link below) that offers on-screen tap functions, including power, for rooted devices. The widget bar is customizable, to include adding a button that will give you pretty much all options for restarting your phone: Power off, Reboot, Reboot to Recovery, etc. You have to scroll way down the "Add" list to find the power-related buttons, but there's a "master" button that provides several options on pop-up.
I believe it could serve as a good temporary (or permanent) workaround for a broken power button, as long as the phone is never actually turned off ('cause then you really would need a working power button).
There may be other apps that do some of the same things, but I've been using P.T. for a month or more and I'm extremely happy with it. Here's the app info (browser link):
https://play.google.com/store/apps/details?id=com.painless.pc
( PS: I don't have a Turbo yet, I'm just browsing the forum for info. )
Moondroid said:
Just FYI, I'm using an app+widget called Power Toggles (link below) that offers on-screen tap functions, including power, for rooted devices. The widget bar is customizable, to include adding a button that will give you pretty much all options for restarting your phone: Power off, Reboot, Reboot to Recovery, etc. You have to scroll way down the "Add" list to find the power-related buttons, but there's a "master" button that provides several options on pop-up.
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Click to collapse
Thanks for the helpful and informative post. I already use PowerToggles but am not currently rooted.
No problem. Yeah, I didn't realize it was using root (on my Razr M, at least for the power functions) till I installed it on my unrooted Moto X.

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