[Q] Captivate brick , black screen no power - Captivate Q&A, Help & Troubleshooting

Hello ,
Y'day was updating my captivate tru samsung kies mini.
The kies downloaded the latest firmware and phone was in downloading mode .
All of sudden kies min said upgrade not sucessful and informed to remove the battery and try again in recover mode.
But the the phone does not want to turn on or do any thing even with 3 button mode recovery.
Its just powered OFF mode.
I have tried the usb cable jig with 300k resistors also no luck.
any help appreciated guys.
Thanks in advance.

Mine also did this, and I called AT&T. If it's under warranty you'll receive a refurb, if not AT&T may replace it for free if you can sweet talk them like I did. Just make sure they understand nothing you did was the reason it will not turn on, and try not to get snippy with them even though it's so easy, because they seem so dense.
They will make you go thru trying another battery, and cable. Just tell them you have already did this. I already tried the new battery in my old phone just to make sure. It still will not power on normally, or go into download mode with my dongle.

If AT&T won't replace it, then you Will have to contact adam outler, or mobiletechvideos.com for the unbrickable mod.

no use in creating a usb jig either to unbrick
May be I will have to send this to get it JTAG.
I am ok in soldering etc , so if any one has the instructions for JTAG please post it.

hsraghu said:
May be I will have to send this to get it JTAG.
I am ok in soldering etc , so if any one has the instructions for JTAG please post it.
Click to expand...
Click to collapse
From what I understand, you'll probably have better luck with Unbrickable Mod than JTAG if you're going to do the soldering yourself. On top of that, you'll have the added benefit of never having to worry about bricking again.

UBM is much easier to do than the Jtag. Instructions for UBM found here

Before you go taking your phone apart try plugging it into the computer and seeing if it even registers it.

Related

I think i hard bricked my phone.......

I was trying to downgrade from 2.2 to 2.1 using odin3, and the process removed.
So i left it alone for a couple mins and the progress bar hadn't moved. So i unplugged the phone from the usb cable. Now the phone wont boot and wont go into download mode.
Any help would be massively appreciated.
{sry if its the wrong forum, this looked like the correct one}
Anyways thanks guys
SoLost89 said:
I was trying to downgrade from 2.2 to 2.1 using odin3, and the process removed.
So i left it alone for a couple mins and the progress bar hadn't moved. So i unplugged the phone from the usb cable. Now the phone wont boot and wont go into download mode.
Any help would be massively appreciated.
{sry if its the wrong forum, this looked like the correct one}
Anyways thanks guys
Click to expand...
Click to collapse
Is there any life at all on the phone, anything on the screen or do the buttons light up at all?
SoLost89 said:
I was trying to downgrade from 2.2 to 2.1 using odin3, and the process removed.
So i left it alone for a couple mins and the progress bar hadn't moved. So i unplugged the phone from the usb cable. Now the phone wont boot and wont go into download mode.
Any help would be massively appreciated.
{sry if its the wrong forum, this looked like the correct one}
Anyways thanks guys
Click to expand...
Click to collapse
I had this same thing done on my phone some time back.....!
since it is not getting into download mode just open odin first then connect your phone,hopefully it recognizes it.!
let us know if it works
There is no life on the phone at all.
Nothing lights up and nothing turns on.
When i plug it into my computer, neither odin nor my computer recognize that a device has been plugged in.
And i already checked the usb cable, works fine on my other phone
Thanks for the replys
SoLost89 said:
There is no life on the phone at all.
Nothing lights up and nothing turns on.
When i plug it into my computer, neither odin nor my computer recognize that a device has been plugged in.
And i already checked the usb cable, works fine on my other phone
Thanks for the replys
Click to expand...
Click to collapse
well i guess its a hard brick after all.....
here are your options that you can do:
1. You can call up samsung/ ATT and try to get a replacement captivate (data on phone
will be lost)
2. You can send your phone to connexion2005 (mobile tech videos), the have an
unbricking service for 50$
3. You can try Adam Outler's UnBrickable Mod :http://forum.xda-developers.com/showthread.php?t=1206216
Personally, I would take it to AT&T. I dunno how the stores around your area are, but I took it to a warranty center here in Cleveland, and they replaced it after looking at my old one for like 2 minutes. Sure it's a refurb, and it most likely will have a KB2 baseband making things a little trickier, but easiest (and cheapest) method by far.
How do you convince them to do a warranty claim with a bricked phone? Slightly curious. I know of insurance plans that provide more coverage but doesn't flashing the phone in any manner void the warranty on at&t, samsung, or even the insurance warranty?
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
Yeah im just going to go ahead and take it back to the att store.
xijar said:
How do you convince them to do a warranty claim with a bricked phone? Slightly curious. I know of insurance plans that provide more coverage but doesn't flashing the phone in any manner void the warranty on at&t, samsung, or even the insurance warranty?
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
Click to expand...
Click to collapse
They wont have time checking what you did with it,they will just try turning it on and if doesnt they just replace it....!
adicool said:
well i guess its a hard brick after all.....
here are your options that you can do:
1. You can call up samsung/ ATT and try to get a replacement captivate (data on phone
will be lost)
2. You can send your phone to connexion2005 (mobile tech videos), the have an
unbricking service for 50$
3. You can try Adam Outler's UnBrickable Mod :http://forum.xda-developers.com/showthread.php?t=1206216
Click to expand...
Click to collapse
UnBrickable Mod is not ready yet. We are working out the details of the communications protocol.
I provide JTAG unbricking service for $30. My method is a bit different then connexion2005. I don't fumble around with wires. I install a header which Samsung skimped out on during manufacturing. The header remains in the phone so it is a simple plug-in operation to reJTAG the phone later if required. This is the proper way of connecting to the JTAG port, through a JTAG header.

I'm in deep trouble please help..

I was running leaked version of UCKF1 2.3.3 then I found this one http://forum.xda-developers.com/showthread.php?t=1281221&page=1 so tried to flash it. I got an error of failing to upgrade and phone couldn't boot up. Then I tried heimdall one click unbricker and it worked. Then I decided to flash to stock and after odin said PASS the phone just died. It can't turn on.. no boot screen no nothing. I can't see anything moving or lighting on the phone. please help me recover the phone
It won't respond to any combos like "vol up + vol down + USB" or any others..
Search for Adam Outler's "Am I bricked?" Thread. Help you figure out where you are.
Did you you use 3 button fix jf6? If ya did you hard bricked.
Thanks for replies.
I'm hard bricked and as I get it the only solution is JTAG which is quite expensive and I'll have to send my phone to someone
Isn't there any other solutions? please help me..
Check out the UnBrickableMOD in the DEV section if sending the phone somewhere is not an option. High skill is still required but it's a good alternative if you know someone who is skilled with soldering.
I don't want to open my phone myself so I guess I'll have to send it to someone anyway.. If I use JTAG will my data be saved?
Don't pay for Jtag. Pay for Unbrickable mod. Easier to do AND you are for ever free of hard brcks.
mrhaley30705 said:
Search for Adam Outler's "Am I bricked?" Thread. Help you figure out where you are.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1257434
As mrhaley stated above, over here u'll find ur answer (linux or ubuntu needed)
If u found out that ur hard bricked from the link ^^, then theres nothing much left to say
fuloplori said:
http://forum.xda-developers.com/showthread.php?t=1257434
As mrhaley stated above, over here u'll find ur answer (linux or ubuntu needed)
If u found out that ur hard bricked from the link ^^, then theres nothing much left to say
Click to expand...
Click to collapse
The Linux/Ubuntu part isn't hard. Go to Ubuntu site, downloads, option 3 which is the wubi installer. If you get the windows no disc error, just keep clicking continue until the installer starts.
Thanks all.. I knew from the start of the thread that I had it hard bricked coz I have flashed all of the roms out there and soft bricked many times and fixed, so I have some experience in this.
The part I don't understand is that after I tried to flash to stock it died after that.. quite odd.. I think I'll go for unbrickable after all.. but in Georgia, where I live it's gonna be a pain to find someone able to do this neatly..
Thanks for all your support..
You can send it to adam (one of the people that worked on that) or Connexion (mobiletechvideos.com) Cost you some though.
It may just be a black screen brick, not a hard brick. Pull the battery, wait 2 minutes, replace battery. Use a jig, let it stay plugged in about 30 seconds. Hook up to Odin and see if it lights a com box. If it does, you can flash stock. If it doesn't, time to send it off. Last I heard, jtag was only about $50. Shipping I don't know about.
Of course I had tried pulling the battery and all the stuff that can be done to maintain the phone.. shipping is +20$ for international and add it the cost of shipping from here to USA.. helluva sum.. it goes like 100$.. so I left off my phone in the local "Samsung" service center. I doubt they can even handle it but at least I won't have to pay if they can't.. if they can though it'll cost around 40$ as they said. So wish me luck I guess..
UPDATE!
Hey all.. I just got my captivate from the samsung service center and it's working quite well thanks for your effort

[Q] SGS I9000 computer crashed while updating flashing

My computer crashed while trying to flash an SGS I9000 through Odin. The phone will not boot at all - the screen just stays off. I've tried pulling the battery for extended periods but it makes no difference. I can't get into recovery mode or download mode. The screen seems permanently off.
When I put the battery in and plug the phone into the computer it tries (and fails) to install a driver for a "SEC S59C110 Test B/D".
I've tried the 301K resistor jig but it did not seem to do anything.
Any ideas on what I can do? The phone is long out of warranty, so if the phone is permanently dead then I'll just have to buy a new one (though I'm hoping for a fix, if possible!)
You could try this:
http://forum.xda-developers.com/showthread.php?t=1330491
Sent from my GT-I9000 using XDA Premium App
read this too..
it's basically the same thing, but it talks about the possibility of using the unbrickable mod without doing the hardware mod... (if i got it right) wich i think it is your case because the computer is able to enumerate usb.
http://www.xda-developers.com/android/explaining-and-advancing-the-unbrickable-mod/
good luck!
and let us know
interesting, keep us updated if you try unbrickable
Ozzah said:
..........I've tried the 301K resistor jig but it did not seem to do anything.........
Any ideas on what I can do? The phone is long out of warranty, so if the phone is permanently dead then I'll just have to buy a new one (though I'm hoping for a fix, if possible!)
Click to expand...
Click to collapse
It's very strange that the jig fails on these situation.
Maybe that the jig is not correctly built....
Why don't you try with another usb dongle?
I hope that you solve your problem.
I can't believe it - I'm absolutely astounded. UnBrickable and Heimdall worked and they brought the phone back to life! Thank you guys so much!
you did the hardware mod for unbrickable?
No, I dismantled the phone and when I saw how tiny the resistors were I shat my pants.
I tried it without doing the hardware mods first, and I was going to mod it only if it failed (which, fortunately, it didn't!)
you lucky one then if the bootloader would be f.... up you would have to techmod
but anyways gg ;]

[Q] Dead Note

I fear for my note!!
When it booted yesterday it wouldn't go past the Galaxy Note GT-N7000 screen. I took the battery out and tried it a few times, same problem.
I eventually managed to get into recovery. I could navigate around but whenever I tried to do anything I seemed to get errors or be unable to access files. I tried reflashing the ROM (Cassies extralite v6) and it started but locked up.
I now can't get any response whatsoever from the phone. No display at all. I've tried a spare fully charged battery, I've tried plugging it in, nothing.
Is there hope? where should I go from here?
Any help would be greatly appreciated.
Tim.
Try connecting your charger(though you have a fully charged battery) and see if the display lights up.If it does try to get into DL mode and flash a rom
IF it doesnt light up try usb jig.It should probably get your phone into DL mode.If this also fails your last hope would a JTAG recovery
Thanks for the fast reply. I've tried plugging in the charger, still no response.
Can the usb jig work if I have no response at all from the phone. And could you link me to the JTAG recovery process for the note?
TMcIver said:
Thanks for the fast reply. I've tried plugging in the charger, still no response.
Can the usb jig work if I have no response at all from the phone. And could you link me to the JTAG recovery process for the note?
Click to expand...
Click to collapse
Jig is supposed to force your phone into DL mode when other methods fail.You can surely try it.AFAIK JTAG method involves disassembling your phone and it requires special hardware to establish communication with your phone and computer.It aslo requires soldering skills.
Now don get stressed on reading it.First try the jig method it will and must help you.Lets hope for best results.
I bought a jig on ebay (I know I could make one, but they're only $3 and I'll know its right). Can anyone confirm whether there is any possibility they jig can get my phone working if I am getting nothing at all from the phone as is. There is no sign of life, none at all. The fact that there are no LEDs means I can't even tell if its charging when plugged in.
Have many people had hardware failure on the note? Is it possible the ROMS corrupted and that has caused no response? Everywhere I google even bricked notes seem to have something come up on the screen.
Please help!
I had the same issue after updating my stock unrooted phone via Kies.. Phone died after samsung white letters and after that no lights no dl mode no recovery.. Didn't have a jig to try so I send it to service center they changed the board.. So if you can wait for the jig order it and try it out few bucks wasted if it don't work but I hope it will, but so GLÜCKLICHES mate
Sent from my GT-N7000 using Tapatalk
Thanks for the reply Braxos. Where did you send it back to? I'm in Australia but I bought the phone online from Hong Kong. Has anyone had experience sending stuff back to Samsung Hong Kong? Or am I better to try somewhere like the mobile tech video sites jtag brick repair service? (I'm not allowed to link to it)
TMcIver said:
Thanks for the reply Braxos. Where did you send it back to? I'm in Australia but I bought the phone online from Hong Kong. Has anyone had experience sending stuff back to Samsung Hong Kong? Or am I better to try somewhere like the mobile tech video sites jtag brick repair service? (I'm not allowed to link to it)
Click to expand...
Click to collapse
Try with the jig like everyone says... and hope for the best to get you phone back on... But, if it doesn't work then try to contact the seller from Hong Kong to get help as we all have a international warranty. Best of luck

[Q] Phone Completely Unresponsive

So, I tried to update my Captivate to Gingerbread via Kies to prep it for CM10, and it hung on the 'Firmware Upgrade' Eventually, I pulled the plug and tried the 'Emergency Recovery' That ended up hanging too. And now my phone is completely unresponsive.
I don't see the Computer-- >Phone icon, I can't boot into download mode, nothing, just a black screen.
I tried pulling the battery, sim card, etc. and nothing. Plugging it into the wall also has zero noticeable effect. Am I SOL or is there some hope of resurrecting this beast?
If a Jig doesn't put ya in Download mode...then it sounds like u need the assistance of someone like mobiletechvideos.com
Check out my sig link below for links on how to make a jig and or where to buy one.
Sent from my SGH-I777 using xda premium
I don't think a jig will work, I get zero response from plugging in a USB cable. I'll look into the JTAG stuff. Or hope the Nexus 4 is back in stock sooner than later!
Thanks for the info.
straytoaster said:
I don't think a jig will work, I get zero response from plugging in a USB cable. I'll look into the JTAG stuff. Or hope the Nexus 4 is back in stock sooner than later!
Thanks for the info.
Click to expand...
Click to collapse
As long as your phone is charged, a jig might work. You don't need to be getting response from your phone for it to work.
JTAG is last resort but if ever needed, mobiletechvideos .com offers it.
My phone also dead like yours. No signs of life., jig works for me

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