Hi I think this is probably my first post on here
Just got a galaxy note in UK on three network
Netflix is working fine on 3G connection
but as soon as I try to use it on wifi it won't even log in, let alone stream anything
which sounds completely the wrong way round to me (if anything i'd expect more problems on 3g/data than wifi)
I have contacted netflix once about this already - being new also to netflix in the UK, I was impressed with the freephone help line number and bright happy service I was given but the suggestions did not work (I had already tried many of them myself)
I have tried rebooting device
logging in on 3g work and streams then while playing it seems to continue streaming if i turn on wifi (but thats not a good workaround)
If i log in on wifi I don't get past the netflix app login screen
Have reinstalled the netflix app
no luck
Have fixed the ip of the phone and set it in DMZ on router - still no luck
Have forwarded ports 80 and 443 to ip of phone - no luck (on advice from call to netflix)
So any suggestions are welcome please
Wifi works fine for all other apps, web browsing etc
(My galaxy note is unlocked and was not bought on three.)
ok have now done a complete factory reset of phone
only updated gmail
not installed any other apps
setup wifi - tried 2 diffent access points I have by different manufacturers
try netfix app on wifi - login timeout
on 3g only - still fine and ok
i have an archos 80 g9 device here also and get the same problem
tried the ipad (original ipad) app and all fine on wifi on that
have tried clearing app's data and cache
still not chnage - still will not work on wifi (only 3g)
starting to think this is a problem with the app as get same issue on archos
timosmusic said:
starting to think this is a problem with the app as get same issue on archos
Click to expand...
Click to collapse
Just an FYI, but Netflix works fine on all my Android devices over WIFI (and 3g where applicable), so I suspect it is probably something to do with your router.
Regards,
Dave
Sent from my GT-P7510 using Tapatalk
thanks for the reply
I had thought either the same or that maybe being a fairly new device
the app had a problem with the galaxy note
but as i get the same problem on the archos I'm now thinking it must be settings on the router - even though I have never had any other problems with any other device/app (as i say the ipad works fine)
Any one any ideas what on the router may be the cause of this?
I have another router I will test with as I have tested on a neighbours connection and all was OK (different ISP and router manufacterer)
but would like to know what the problem is
rather than just blindly buy new routers until the problem is fixed.
just to update with what has happened on this
in case anyone else is watching the thread...
I have now setup another router
and all is working
so obviously there is either minor flaw in the buffalo router firmware i was using
(although it is a model with no updates at this time)
or there was a setting somewhere causing the problem
If anyone has any clues as to the setting it may have been causing the issue
can you please post as I would like to know the answer rather than just move on and forget that i ever had the other router.
thanks
Hi all.
I had the same problem with my SGS II on my Netgear router (from Orange UK).
All was OK with Netflix, until I was re-configuring my network after my TP Link range extender started playing up. The network was originally on Wireless G, but I changed the security settings, the network ran Wireless N. Everything seemed OK, but it seems that my PS3 had a little trouble connecting to the internet, and definitely Netflix, and on the SGS II I couldn't connect to Netflix at all, either via web or via the app.
I change back to wireless G tonight and all seems OK.
Hope this helps someone out, as I was trawling the web searching for answers myself.
Related
I just got an Sony Xperia T,
now I was trying to connect is to my router with the 5ghz-band, but the Xperia T can't find the network,
so then manually added the network, inserterd password, but then it says that the network isn't within reach,
but i'm sitting next to the router, the 2.4ghz-band works fine, and sony confirms that the phone should work with
the 5ghz-band in the white paper of the phone. Does anyone know how to solve this problem?
BTW, my router is a Netgear WNDR3700 Dual Band.
Dutchmann said:
I just got an Sony Xperia T,
now I was trying to connect is to my router with the 5ghz-band, but the Xperia T can't find the network,
so then manually added the network, inserterd password, but then it says that the network isn't within reach,
but i'm sitting next to the router, the 2.4ghz-band works fine, and sony confirms that the phone should work with
the 5ghz-band in the white paper of the phone. Does anyone know how to solve this problem?
BTW, my router is a Netgear WNDR3700 Dual Band.
Click to expand...
Click to collapse
On your router have you set it to dual band as a lot of the time they have it defaulted to 2.4 b/g so you'd need to change it to auto or whatever option allows all. On my Linksys it says 2.4 and 5 as an option in the dropdown. That would be the only reason I can think of. Have you tried with any other device to connect to your 5ghz network?
Likely a router compatibility issue. I can connect to a Linksys e4200 on 5ghz with no problems
Sent from my Xperia T
My Xperia T refuses to connect to my WiFi AP. It's only 2.4GHz, but according to the logs on the AP, it isn't even trying. On the phone side I very briefly see "Connecting" or similar on the AP list, then it reverts to Saved.
Log on phone is filled with entries like this:
Code:
I/wpa_supplicant( 565): wlan0: Trying to associate with 00:0c:42:XX:XX:XX (SSID='LFWnet' freq=2412 MHz)
I/wpa_supplicant( 565): wlan0: CTRL-EVENT-ASSOC-REJECT bssid=00:0c:42:XX:XX:XX status_code=1
MAC's partially XX'd
This happened on the stock Vodafone ROM, and still occurs on the Generic UK posted in General. I have tried WPA and WPA2, TKIP and AES, different channels, disabling N etc etc, still the same
Tried soft/hard reboots, wipes etc, nothing. It has connected to other public and protected AP's fine.
Am gutted as changing my AP to work around this problem is a no-go. Not had any problems with various other laptops and phones, including other SE/Xperia devices.
LadFromWales85 said:
This happened on the stock Vodafone ROM, and still occurs on the Generic UK posted in General. I have tried WPA and WPA2, TKIP and AES, different channels, disabling N etc etc, still the same
Tried soft/hard reboots, wipes etc, nothing. It has connected to other public and protected AP's fine.
Am gutted as changing my AP to work around this problem is a no-go. Not had any problems with various other laptops and phones, including other SE/Xperia devices.
Click to expand...
Click to collapse
I'm on generic UK rom and using a BT Home Hub without any problems. I've also got my old dLink wireless n router I use as a print server and it works fine with that too. My brother has a Sky router (Netgear I think) and that works fine.
I think you must be unlucky.
---------- Post added at 07:11 AM ---------- Previous post was at 07:07 AM ----------
Is your SSID published? Have you tried turning off all security on the router to see if you can connect then? (obviously I'm not suggesting you leave it unsecured but it is something to try.)
Also, posting your router details may give you an idea if others have been successful with that router before you splash any cash on a new one.
Hi, my Xperia T also is not able to connect with my e4200 5 GHz WiFi. My Laptop and a Samsung Phone works without any problems... I read (sorry I don´t remember the forum link) Sony did not enable the 5 GHz frequency because of driver issues. But if it works on some phones, maybe it´s a provider specific issue like the permanent bootloader lock?
Might be worth updating the firmware of your router?
Sent from my LT30p using xda app-developers app
I think I found the problem, the 5ghz band of my router doesn't have much range appearently, when i'm trying to find the 5ghz band outside of my house, i can't find it, I can only find it when i'm in my room, that's where the router stands, but the 2.4 ghz band has a much better range, I can connect to is almost 20-30 meters outside of my house. I'm wondering when Netgear is coming out with an update for my router, hopefully that will solve the problem, or maybe it will be solved when the Xperia T gets an update to Jelly Bean.
Dutchmann said:
I think I found the problem, the 5ghz band of my router doesn't have much range appearently, when i'm trying to find the 5ghz band outside of my house, i can't find it, I can only find it when i'm in my room, that's where the router stands, but the 2.4 ghz band has a much better range, I can connect to is almost 20-30 meters outside of my house. I'm wondering when Netgear is coming out with an update for my router, hopefully that will solve the problem, or maybe it will be solved when the Xperia T gets an update to Jelly Bean.
Click to expand...
Click to collapse
Hi there,
I've just bought the Xperia T and I'm pretty disappointed I can't use my home wifi.
I'm having exactly the same problem - I can see my connection and connect (sometimes) but it is a very poor connection, then after a minute or says "Not in range". If I go outside (which is actually closer to where the modem is) I can get data at an acceptable speed.
Sorry I'm such a noob but can you explain to me where the limitation lies and how I might fix it. Every other device used in the house works - even an old iphone 3gs - I'm surprised Sony's newest phone hasn't implemented technology that must have been in use for years.
Or if it is the modem - any ideas on how to change it.
Sorry - can't give you details - the modem is locked in the landlords garage - so I can't see what make it is.
Thanks for helping a noob.
I have faced the same problem with my TX when connecting to my AP.
I think there is WIFI problem in receiving the WIFI signal of security mode WPA2/WPA.
You can change the WIFI security mode to WEP or No security.
My device can connect the WEP mode WIFI.
Hope you can solve the problem!
pechnatunk said:
Hi there,
I've just bought the Xperia T and I'm pretty disappointed I can't use my home wifi.
I'm having exactly the same problem - I can see my connection and connect (sometimes) but it is a very poor connection, then after a minute or says "Not in range". If I go outside (which is actually closer to where the modem is) I can get data at an acceptable speed.
Sorry I'm such a noob but can you explain to me where the limitation lies and how I might fix it. Every other device used in the house works - even an old iphone 3gs - I'm surprised Sony's newest phone hasn't implemented technology that must have been in use for years.
Or if it is the modem - any ideas on how to change it.
Sorry - can't give you details - the modem is locked in the landlords garage - so I can't see what make it is.
Thanks for helping a noob.
Click to expand...
Click to collapse
Skylegend said:
I have faced the same problem with my TX when connecting to my AP.
I think there is WIFI problem in receiving the WIFI signal of security mode WPA2/WPA.
You can change the WIFI security mode to WEP or No security.
My device can connect the WEP mode WIFI.
Hope you can solve the problem!
Click to expand...
Click to collapse
Hmmm, that's strange - my modem is set to WEP and it's not really a connection problem but a signal strength problem. But like I said - no other device has this issue. It is hard to test - right now I'm accessing this from a cloud connection which is average compared to another I used this morning, though much better than at home. But I don't know how close I am to the transmitter right now.
Hello again,
I'm still trying to get to the bottom of this:
So my Xperia T can connect and use the wifi in my house fine IF I am within 2-3 metres of my router, which has the following settings -
O2 Wireless Box, model - TG585v7
Software release - 8.2.7.7
Boot loader 1.0.0
Interface Type: 802.11b/g
Band: 2.4G Hz (This unfortunately cannot be changed)
It is currently set to WEP security but when I changed to WPA-2 there was still no change - could only connect when a couple of metres away.
Also even when holding my phone 10cm away from the router I still only get a "Good" connection. So I started to think it must be my phone that is faulty - I've been to coffee shops and picked up the free Cloud wifi ok, though one kept dropping in and out. And I have been into mobile phone shops testing their wifi and it connects.
But yesterday I went to Carphone Warehouse and compared to one of their demo Xperia T phones - the demo was connected to their wifi fine yet my phone could not even "see" their connection - I was sure it was my phone.
But now I'm really confused - today I went to a different Carphone warehouse - there was no demo phone but I picked up their signal and the quality was "Excellent" - something I'd never seen before.
My phone is locked to T-Mobile - can a carrier locked phone somehow restrict access to certain routers?? Seems very weird to me, though I am quite a novice at all of this.
Any help would be much appreciated.
Thanks.
locked phone won't block AP access... maybe backup your data and try master reset.. factory reset... don't need erase sd card.
Sent from my LT29i using xda app-developers app
Are you using the T-Mobile WiFi app? If so delete your connection from settings, then set your home WiFi via the T-Mobile app, it may be connecting to the open one not your full one.
If you don't use the app, I would change the channel on the router and try that.
Sent from my LT30p using xda app-developers app
xperia t
I use Xperia T in Turkey but I bought ıt in Bosnia. I checked my phone's ID and ın myphone has got Vodafone Wi-Fi .. When My phone's Wi-Fi is online then suddenly myphone begin afresh itself. What is the problem please help me ..
I had the same problem then I discovered it happen only in stock firmware or stock based ROM. Try Flashing CM10 or CM10.1. Your problem will likely be solved.
Hi guys,
My phone: Samsung Galaxy S3, GT-I9305, Android 4.1.2
I changed the ISP (Germany: To Unitymedia) and are now supposed to use a cable modem which as well serves as wifi router. My hardware is TC7200 (Technicolor).
After setting up everything, the wifi connection to Win 7 laptop and Apple iPhone/iPad is working fine (also LAN connection to laptop of course).
The S3 showed a funny behavior: It is possible to establish a wifi connection and it gets IP address assigned. Default gateway, DNS server looks all fine. However, this is only the wifi signal but not an internet connection. It is not possible to reach any website.
The strange thing: If the google site is cached (from a different connection and then switching back to this problematic one) I can run a google search and get results displayed. However, it is not possible to open any websites displayed as results here.
I tried several things based on suggestions in the net, like restarting the s§, using static IP address, changing wifi ports, disabling wifi encryption completely, restart the router, factory reset the modem/router. Finally I performed a factory data reset for the S3 but this as well, like all other things, did not help. The phone was never rooted until before yesterdays factory reset, because I wanted to use Titanium Backup which requires root rights.
Of course, in all other wifi networks so far, this S3 works absolutely fine!
I am not sure if this matters at all, but with the new ISP I got an IPv6 IP address while before I had IPv4.
To be honest, it might simply be a hardware problem which has to be fixed by Firmware upgrade by ISP. This problem is sort of known to them and when I called in they promised a firmware update in November. But anyway, it would be interesting to understand more about it and usually there is a solution for everything Nevertheless, I couldn't find a solution in any forum yet.
Any suggestions / ideas welcome.
Thanks!
EDIT:
Post already moved.
Reads like wrong settings more than hardware .
WiFi is kernel you can flash a kernel .
But i would reboot router and phone then set up wifi with no security first .
I used to use the netflix on daily basis until about three weeks ago I started to get the following message after a long time displaying the netflix splash screen on my TV: "Humm... It seems we're unable to connect". And then the netflix closes after 10 seconds. Every other chromecast official app works good, but Netflix. I also noted that if I restore the chromecast and launch netflix, everything will work. But if I cast other app, as YouTube for instance, and then return to netflix, I'll get the problem again, requiring another restore.
My chromecast software version is 16664.
Is anyone experiencing the something like that?
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
I used to use the netflix on daily basis until about three weeks ago I started to get the following message after a long time displaying the netflix splash screen on my TV: "Humm... It seems we're unable to connect". And then the netflix closes after 10 seconds. Every other chromecast official app works good, but Netflix. I also noted that if I restore the chromecast and launch netflix, everything will work. But if I cast other app, as YouTube for instance, and then return to netflix, I'll get the problem again, requiring another restore.
My chromecast software version is 16664.
Is anyone experiencing the something like that?
Click to expand...
Click to collapse
Just to confirm, you're not using any DNS relocation/redirection (Unlocator, Unotelly, etc), right?
I just used Netflix the other day, and I'm still on 16664.
It's weird that everything else works except for Netflix, and also weird that factory reset makes it work. Could be a bug or perhaps something with WiFi connectivity. You don't have a WiFi repeater or multiple APs using the same SSID do you?
bhiga said:
Just to confirm, you're not using any DNS relocation/redirection (Unlocator, Unotelly, etc), right?
I just used Netflix the other day, and I'm still on 16664.
It's weird that everything else works except for Netflix, and also weird that factory reset makes it work. Could be a bug or perhaps something with WiFi connectivity. You don't have a WiFi repeater or multiple APs using the same SSID do you?
Click to expand...
Click to collapse
I use regular DNS. I also tried different WiFi routers and I always got this issue. Rarely Netflix works without need factory reset.
I was wondering if it could be a problem with the chromecast cache. Do you know a way to clear the cache without factory reseting?
luizm.jr said:
I use regular DNS. I also tried different WiFi routers and I always got this issue. Rarely Netflix works without need factory reset.
I was wondering if it could be a problem with the chromecast cache. Do you know a way to clear the cache without factory reseting?
Click to expand...
Click to collapse
Not that I know of... however, since the Netflix app is stored on Chromecast, there's a small possibility that it's a RAM or NAND issue on your Chromecast itself. If it's not rooted or special in any way, you might want to consider getting it replaced.
Or see if you can borrow another Chromecast to see if the problem is localized to your specific device.
bhiga said:
Not that I know of... however, since the Netflix app is stored on Chromecast, there's a small possibility that it's a RAM or NAND issue on your Chromecast itself. If it's not rooted or special in any way, you might want to consider getting it replaced.
Or see if you can borrow another Chromecast to see if the problem is localized to your specific device.
Click to expand...
Click to collapse
This is new for me. I thought Netflix was loaded online. I'll ask a friend that has chromecast to test mine in his home and and borrow his chromecast.
I'll let you know the results tomorrow.
Thanks
I borrowed a chromecast and first time it worked. After casting YouTube videos and then return to netflix, same thing happened. My friend got everything working great using my chromecast.
The only thing that never changed is my cable modem, but I never change anything on it. Moreover, why this is happening only with netflix and why it works if I factory reset are still a mystery.
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
I borrowed a chromecast and first time it worked. After casting YouTube videos and then return to netflix, same thing happened. My friend got everything working great using my chromecast.
The only thing that never changed is my cable modem, but I never change anything on it. Moreover, why this is happening only with netflix and why it works if I factory reset are still a mystery.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Perhaps you are seeing the first case of Net Neutrality biting you in the ISP?
See if you can reach Netflix via the browser...
I don't think so. I can access netflix anywhere else: tablet, phone, ps3 and computer. Besides, my friend use the same isp.
The only other place I having trouble in access netflix is my old Asus cube that I had retired since I got the chromecast last year.
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
I don't think so. I can access netflix anywhere else: tablet, phone, ps3 and computer. Besides, my friend use the same isp.
The only other place I having trouble in access netflix is my old Asus cube that I had retired since I got the chromecast last year.
Click to expand...
Click to collapse
Quite the puzzle...
Since your Chromecast works on your friend's network, and your friend's Chromecast shows the same behavior as yours on your network, the breakage factor definitely seems to be something about your network.
I really can't think of your cable modem being an issue unless isn't going bad (if it has an interface, look for excessive errors and/or poor signal quality - for example, Motorola SurfBoards usually have an interface at http://192.168.100.1/).
As your friend is using the same ISP, I would compare your router settings with his - ISP login type, routing and DNS in particular.
Of course if you have different routers then the router itself is still a variable.
I'll try to share my mobile Internet connection as soon I get back home to see if it will do the same.
Also I'll try to look the router log to see something.
Sent from my HTC One_M8 using XDA Free mobile app
I tested chromecast connecting to my phone in tethering mode. Netflix worked everytime. But when I got back to my regular connection, the problem appeared again.
So the problem seems to be located in my cable modem that also is a router.
Sent from my HTC One_M8 using XDA Free mobile app
Ok first question...do you have another router connected to the Modem Router? Are you using the Modem's built in WiFi or this other router's?
If you have another router then chances are likely you have a double NAT situation which is messing you up.
Check your other router and see what IP address is has listed under Internet connection...If it is a 192.168.xxx.xxx then it's a double Nat and you need to call your Cable company and have them put the Modem into Bridge mode.
If you do not have another router and use only the Modem router then you need to call the cable company and have them change the settings on the router to allow multicast and UPnP...Maybe a few other settings as well. Tell them what you are trying to do they have probably gotten lots of calls from others with the same issue.
Me personally I prefer to use my own router and have them put the Modem into Bridge mode so I have full control over the network and don't need to call them whenever I have a problem or want to change settings.
Asphyx said:
Ok first question...do you have another router connected to the Modem Router? Are you using the Modem's built in WiFi or this other router's?
If you have another router then chances are likely you have a double NAT situation which is messing you up.
Check your other router and see what IP address is has listed under Internet connection...If it is a 192.168.xxx.xxx then it's a double Nat and you need to call your Cable company and have them put the Modem into Bridge mode.
If you do not have another router and use only the Modem router then you need to call the cable company and have them change the settings on the router to allow multicast and UPnP...Maybe a few other settings as well. Tell them what you are trying to do they have probably gotten lots of calls from others with the same issue.
Me personally I prefer to use my own router and have them put the Modem into Bridge mode so I have full control over the network and don't need to call them whenever I have a problem or want to change settings.
Click to expand...
Click to collapse
My cable modem a public IP provided by my ISP, and a private IP that is 192.168.0.1. My router has a WAN IP provided by my cable modem (192.168.0.xxx) and a LAN IP 192.168.1.1. My chromecast used to be connected in my router LAN, but I changed it to connect directly to the cable modem router. I'll try to put the cable modem in bridge mode to see what happens as I have full access to its configuration.
Thanks again
luizm.jr said:
My cable modem a public IP provided by my ISP, and a private IP that is 192.168.0.1. My router has a WAN IP provided by my cable modem (192.168.0.xxx) and a LAN IP 192.168.1.1. My chromecast used to be connected in my router LAN, but I changed it to connect directly to the cable modem router. I'll try to put the cable modem in bridge mode to see what happens as I have full access to its configuration.
Thanks again
Click to expand...
Click to collapse
Yep that setup causes a double Nat situation Which doesn't work well for most networking applications....
Especially since you are also dealing with Two different Wireless networks.
Best setup is to have the modem just be a modem and send public IPs to whatever connects to it.
Then you won't have any Nat translation issues PLUS you get the ability (if your Modem has multiple ports like most Modem/Router Hybrids do, You can get a public IP for any device directly connected to the Modem which is good for running servers and for testing router issues.
Problem solved!
I turned off the wifi on the cable modem and put it on bridge mode, letting my router deal with my network. Netflix is now working good on both chromecast and Google tv.
However I believe the problem was related to a still unknown setting in the cable modem as I left it operating alone and netflix was still not able to load.
Thank you very much for the help. I really appreciate it.
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
Problem solved!
I turned off the wifi on the cable modem and put it on bridge mode, letting my router deal with my network. Netflix is now working good on both chromecast and Google tv.
However I believe the problem was related to a still unknown setting in the cable modem as I left it operating alone and netflix was still not able to load.
Thank you very much for the help. I really appreciate it.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
it may very well have been a Router issue with the Modem...But now that it is only a Bridge the other router's settings will handle all the communication needed for the CCast and it should work...
As long as the settings on the second router were not the issue in the first place.
Has anyone got the Chromecast (1 or 2) working on this router. I now that past posts have mentioned similar problems.
I can go through the setup process fine and it says that I'm connected, but the it flashed up a message that says "unable to find a device to cast to."
I got in touch with Google and they gave me a list, but I've yet to find everything and it's still not working. I contacted Telus which was no help and then asked for a manual. They reply was "we don't recommend that you change the settings.
If anyone has this router, or has experienced similar problems, I'd love to know what you did to fix the problem. Thanks.
PS the chromecast works fine on my old router, which is not as good in eveyway except one!
I have a 3200M - no issues for me and my chromecast throughout the network - wireless and connected via the power ethernet adapter.
Seen the issue posted everywhere with the basic T/s off/on network and factory reset. Usually fixes for a bit but comes back.
Hard to report the error as when I open Samsung members to run diagnostic I can't load the splash screen unless I turn wifi off https://9apps.ooo/.
My unconfirmed suspicion is it doesn't like HTTP3 so apps that are modern enough to use it just hang until I go onto mobile data.
I actually work for my ISP so I have confirmed no local network or ISP related issue but no wifi adaptor card in PC to try a packet capture to actually confirm what's going on.
If you issues are like mine were (randomly wifi would report no internet connection while other devices on the network connected fine) it ended up being my router. Switched to a newer one and the issues went away. An IT friend of mine said it was likely because the router was older and while it said they were compatible they were still using different versions of one of the connection standards. If you have a different router, give that a try. Side note, the router is a TMobile internet gateway and is obscenely fast. The new wifi 6 is awesome.