MTP issue - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hey,
I have a problem here, my device (SGN) isn't working properly in MTP mode, the thing is when I connect my phone to PC with a USB, SD card works fine and is read properly, the problem lies in the phone's internal memory, as soon as I open it up, the folders pop up which are in it, but when I open my "Music" (a folder in internal memory) my Windows explorer's top-bar shows green loading (as if it is reading files in it) but no files are shown up. And it was working fine in MTP mode this morning.
1. MyFiles in my phone reads all the files and folders properly as if there's no issue.
2. I have not rooted my device, it's the plain vanilla ROM, with no changes in it.
3. I tried to use my phone in mass storage mode, by going into "Settings > USB utilities > Mass Storage" and that way it works perfectly fine.
EDIT: Now it's not even detected when I connect it to PC in MTP mode, and there's no issue with my laptop as it is acting the same problematic way in my other PC.

Un-install the MTP USB drivers and reinstall it again. or try with other USB ports.

Related

[Q] Connecting to PC

I have two questions concerning making a connection to a PC and hope someone can help me out here.
After much experimenting, I was finally able to connect my I9000 to my PC, without using KIES. But it was short-lived.
I read about someone removing his micro SD card, making some changes to a setting and then connecting as Storage. Well that worked for me. Once.
Now I can't connect again (Win XP) either with the card inside or without it.
If someone can tell me how to have my PC recognize my I9000 that would be great.
My second question is concerning where files are stored on the I9000.
When I made my only connection, I couldn't see which folder I should be transferring my data files to.
For example my .xls files, or my .doc files, or my .txt files etc etc.?
There are many possible places to copy them to and I'm sure they need to be in the right folder.
TIA
I installed the latest Kies and from it's menu I selected "Driver Recovery" - this installs the latest drivers for your phone.
Then from the home screen select Settings - About Phone - USB Settings - Samsung Kies. Go back to the home screen and plug in your phone - you should be good to go.
You don't have to use the Kies program - the drivers the program installs will show your built-in phone storage and your sd card storage as two seperate volumes in Windows Explorer.
You can also use Window Media Player to sync your music etc.
Note - for the connection to work you have to be using the default TouchWiz launcher on your phone - if you're using LauncherPro or ADW Launcher you'll have to switch back to the TWLauncher - you can use Home Switcher from the market to do this easily.
plemen said:
I installed the latest Kies and from it's menu I selected "Driver Recovery" - this installs the latest drivers for your phone.
Then from the home screen select Settings - About Phone - USB Settings - Samsung Kies. Go back to the home screen and plug in your phone - you should be good to go.
You don't have to use the Kies program - the drivers the program installs will show your built-in phone storage and your sd card storage as two seperate volumes in Windows Explorer.
Click to expand...
Click to collapse
I'm having a ***** of a time making a connection!
I gave in and installed KIES (said 160MB). It turned out to be over 2G and took over 30 minutes to install!!!
After all that it wouldn't recognize my phone!
I re-imaged my hard drive to get rid of the damn program because un-installing it sure didn't work.
So I'm back to square one. Any other ideas where I can get the necessary drivers for Win XP SP2 ?
TIA
Thats odd - I downloaded Kies and it is only 141mb - I have it in front of me... and while I don't use it for anything it seems to provide the latest drivers. If you look at one of the stickies there is a download for just the drivers... good luck.
MarkI9000 said:
I'm having a ***** of a time making a connection!
I gave in and installed KIES (said 160MB). It turned out to be over 2G and took over 30 minutes to install!!!
After all that it wouldn't recognize my phone!
I re-imaged my hard drive to get rid of the damn program because un-installing it sure didn't work.
So I'm back to square one. Any other ideas where I can get the necessary drivers for Win XP SP2 ?
TIA
Click to expand...
Click to collapse
plemen said:
Thats odd - I downloaded Kies and it is only 141mb - I have it in front of me... and while I don't use it for anything it seems to provide the latest drivers. If you look at one of the stickies there is a download for just the drivers... good luck.
Click to expand...
Click to collapse
Thanks I'll try to find the sticky for the download.
The actual download was 145 MB, but after it finished installing, (which involved an online install) it was more than 2G (I chose the complete install).
Running uninstall got rid of most of the program but not my disk space!
I couldn't find where the files were hiding and certainly wasn't going to mess inside my registry to get rid of stuff.
I tried downloading the drivers but that didn't help.
One of a multitude of problems:
I have my phone connected to PC now (PC doesn't know about phone though)
and I'm in debug mode for USB.
I try to open the App "My Files" and get this friggin' message:
"Your phone does not have a SD card inserted" !!!!
In other words in this state, it is telling me that it can't even recognize the internal SD card!
I've gotten other confusing messages like this one when I've had my 8G external SD card inserted into phone, I launch the App "My Files" and phone tells me there is no SD card inserted!!!
Frustrating!!
A fresh test.
First I insert my 8G micro SD card into my I9000.
Then I go into App "My Files" and I can only see the files on my newly inserted 8G micro SD card. I can't see the files on my internal 8G! (But I could see them using this app just before I inserted my micro card!!!)
Yes, both the internal and the external SD mem are mounted!
Next test. I connect my I9000 to my netbook (Win XP)
and of course my I9000 still isn't recognized by my netbook (it did just once a few days ago).
Then I go into App "My Files" and guess what I get this time?
"Your phone does not have an SD card inserted" !!!
Yeah, tell me about it dear.
MarkI9000 said:
The actual download was 145 MB, but after it finished installing, (which involved an online install) it was more than 2G (I chose the complete install).
Click to expand...
Click to collapse
Yeah, I know!
Talk about bloat! What does Kies actually do that requires that size?
I think Samsung must be taking the mickey!
They probably think their customers are total idiots...
MarkI9000 said:
I tried downloading the drivers but that didn't help.
One of a multitude of problems:
I have my phone connected to PC now (PC doesn't know about phone though)
and I'm in debug mode for USB.
I try to open the App "My Files" and get this friggin' message:
"Your phone does not have a SD card inserted" !!!!
Click to expand...
Click to collapse
Maybe I misunderstand. Are you trying to connect to the PC in order to transfer some files to/from PC?
If so, put phone into 'Mass Storage Mode' (from 'Idle screen' > settings >About phone> USB settings> select mass storage.
Connect the usb cable, then pull down from top of screen and confirm to connect as mass storage.
Appologies if you already knew that
tk44uk said:
Maybe I misunderstand. Are you trying to connect to the PC in order to transfer some files to/from PC?
If so, put phone into 'Mass Storage Mode' (from 'Idle screen' > settings >About phone> USB settings> select mass storage.
Connect the usb cable, then pull down from top of screen and confirm to connect as mass storage.
Appologies if you already knew that
Click to expand...
Click to collapse
Thanks for trying to help. Yes I already knew that, and have done it many times.
I can't help you but I have the same issue in XP SP3
Find 2 removable storage devices (Internal, SD External) but doesn't allow me to browse through either.
It makes sense not giving you access to the internal if the file system is not supported from windows but my sd external is fat32 so it should work.
Unfortunately you can't specify to only use one storage device through external usb connection.
I'd be good to know a workaround for this. I connect my phones to my headunit and it only takes fat32
I had the same experience. I was using AWD Launcher while I was trying to connect to my PC, SGS shows changing, but PC doesn't show anything. As soon as I changed to Samsung Launcher, PC detect my SGS.
so you're telling me that I need to install drivers? it won't be automatic external storage detection just like on a windows mobile device or even the newer iphone 3g onward?
wayne_zmh said:
I had the same experience. I was using AWD Launcher while I was trying to connect to my PC, SGS shows changing, but PC doesn't show anything. As soon as I changed to Samsung Launcher, PC detect my SGS.
Click to expand...
Click to collapse
What is AWD Launcher and Samsung Launcher and where do you get them?
Thanks!
ado_civon said:
I can't help you but I have the same issue in XP SP3
Find 2 removable storage devices (Internal, SD External) but doesn't allow me to browse through either.
It makes sense not giving you access to the internal if the file system is not supported from windows but my sd external is fat32 so it should work.
Unfortunately you can't specify to only use one storage device through external usb connection.
I'd be good to know a workaround for this. I connect my phones to my headunit and it only takes fat32
Click to expand...
Click to collapse
Interesting take on this ado.
At one point I was able to see 2 removable storage devices (Internal, SD External) on my desktop and netbook (both have Win XP SP2).
But, as happened to you, I couldn't get access to them when I clicked on them.
More info that might help with this puzzle:
I installed KIES (full install) and couldn't connect after selecting KIES on the phone).
I am not able to connect using Mass Storage mode either.
I was able to connect ONE time on the netbook and get into the phone folders. I believe this was after installing Samsung New PC Studio 3.
But after that, no dice.
When I first started trying to connect on the desktop and netbook I would get the typical Windows USB connection messages: unknown USB device, would you like to install drivers from this location? etc. etc.
That was good! It showed promise.
Then after a few times I stopped getting those messages from both devices. During that period, I made a partial connection on each device.
I could see two new drives (internal and external SD). But when I clicked on them it showed no space available. Braindead basically.
Something possibly related that I can't figure out at all.
When I go into 'My Files' /sdcard/ will only show SD internal IF my external SD card is not inside the phone. If my SD external card is inside the phone then it shows the SD external only, not the SD internal! Why?
Also very confusing: When I pull down the menu from the top on home screen and select Ongoing: USB connected: Select to copy files to/from computer, then it asks to Mount.
I choose Mount, go to 'My Files' and it says "Your phone does not have an SD card inside!" WTF? (It says that with or without an external SD card inside).
Also strange, when I chose Mount, it then starts to sever the USB connection with messages scrolling by at the top.
So to summarize (this is strictly from the phone's side)
when I connect via Mass Storage it seems to indicate that a USB connection is made. But when I select Mount, the USB connection is terminated!
Success, finally!
I wish I could tell you exactly what the magic bullet was, but it happened gradually. You know how you change something and it seems to help a little. So you change something else and it seems to be getting better?
Here are they key steps that I can remember:
-I went back and re-installed SAMSUNG_USB_Driver_for_Mobile_Phones_x86.exe.
There are no messages given after the install completes, they're just drivers, not a program.
-I put the I9000 into debug mode for USB connections (not sure if I need this now).
-After connecting the phone to WinXP I went to phone's home screen, notification window and selected the USB connection and chose to Mount the drive(s).
I can now see and access both the internal SD and the external SD! WOW!
if you want Kies just to manage and organize your phone, i found a better software for that than kies
check here http://forum.xda-developers.com/showthread.php?t=765081
So a driver instal is required. Bugger. I need my external storage to show up and be defaulted to first because it would be nice if I could connect to my headunit in car to get to my mp3's.
Maybe some sort of hack could help here
Sent from my GT-I9000 using XDA App
@ado_civon: I'm not sure you do need to install the drivers.
My issue was that I was not getting the 'USB connected, touch to transfer files' status bar option.
I'm using Dark's ROM (based on Froyo) and don't see the Settings > About Phone > USB settings option. However, when I switched on Settings > Applications > Development > Enable USB debugging, and reconnected, I did get the status bar option.
Sadly, selecting this still did not let my computer (a Win XP machine at work, so I have no administrator rights) recognise the drive. Maybe it works for others, though. On my HTC Hero this works fine, so I'm still not sure why it won't work with the SGS

[Q] MTP Application starts but nothing happens on PC

After I flashed my phone to 2.2.1, the MTP application doesnt seem to work anymore (PC side, at least thats' what I think).
What I did:
1. Backed up with Titanium Backup
2. Factory/Cache wipe
3. Flashed 2.2 Froyo
4. Flashed 2.2.1 JPU
Now, when I connect the phone to any of my PC's (I have 3, all with W7 one of them 64-bit), the phone says "MTP Application Started", on the PC side, the devices show to be "Ready to use" but the phone doesn't appear in the "Computer" window (or on the navigation pane on the left of Win Explorer), where before the I9000T would show and a phone icon on it.
I can still mount it as mass storage but I prefered the MTP app because it clearly showed which was phone storage and external SD storage (and I'm very distracted dude so I *will* one day confuse them both in mass storage mode).
On one PC I have KIES installed, on the other 2 I just have the drivers that are linked somewhere in these forums installed.
So, any ideas? Anybody else encountered this?
Thanks in advance

[Q] Help, I cannot write to my external microsd [SOLVED]

I don't know why, I'm in mass storage mode and I expected to just be able to copy and paste files like in Samsung Wave (or any other phones) but I cannot do it in Galaxy S.
Never liked mass storage mode. Enable USB debugging mode instead. Go to menu ->settings ->Applications -> Development -> USB debugging. Once connected to the PC, pull down the notification menu and select connect.
Thank you. Tried it but it doesn't work too. The micro sd partitions do not appear even if usb mode (debugging) is connected already.
Am I the only one experiencing this?
did you pull the notification bar and choose to connect to ur comp? if ur on froyo, once you click " mass storage " you should then see a green android on the screen with the option to connect to the computer. if you dont see the notification, unplug the usb and try again.
SOLVED after updating my firmware to JPU. Thank you for the help guys! It was as I suspected. For some reason, my phone owned the external microsd's filesystem after formatting (I was using JP2 firmware). I formatted it again after flashing to JPU and voila, all problems fixed.

[Q] Conecting via USB

Is there any way to connect via usb as normal rather than as MTP on the NOTE. On MY SGS II I can connect the USB cable, and then from the drop down menu just select connect via USB and bingo both cards appear
I've looked in settings for USB connection but all i can find is the choice to swtich between MTP and PTP.
Which rom are you on ?
@Galaxy Note™…
why do you want to use uass storage mode? MTP is better in my opinion
Mass storage mode is quicker, so better if you are transferring large files.
I leave it as MTP most of the time though as you can still use the phone and access the files on the phone (except when you transfer a file and then it has to do a scan again).
If you are on GB, go into Settings>Applications>Development and enable USB debugging. It will then connect in mass storage mode.
If you are in ICS, Settings>More>USB Utilities>Connect storage to PC
how much faster? personally, safe removing the device in windows, and stopping of sd dependent applications cause too much trouble.
i usually use samba to copy files. which is even slower
Flashable zip to get USB mode on LPY here: http://forum.xda-developers.com/showthread.php?p=26015958
Sent from my GT-N7000 using xda premium

Cannot connect to Mass Storage Mode

Everything was normal till yesterday ,i mean when i connected my phone to pc by usb cable it used to ask if i want to charge or connect in mass storage mode
But today when i connected my phone it didn't gave any notification and just kept charging
i have tried changing the usb ports
tried re-installing the drivers
checking and unchecking usb debugging mode but still it doesn't work
any help will be appreciated :good:
First thing to do would be so to Settings > SD card and phone storage settings and try having mass storage only selected.
If you have rooted ur phone u can try mounting USB storage from the advanced menu of CWM in order to see whether it is a hardware based issue or an issue isolated to the ROM.
If you have the android sdk installed, check whether ur PC acknowledges that the phone is connected to the USB port by typing "adb devices" in cmd. This will tell you whether the PC actually knows that there is something plugged in.
Final thing to do would be backup in CWM and reflash stock ROM then revert to backup.

Categories

Resources