[Q] Android 2.2.2 fastboot issues - Dell Streak 7

I recently bought a DS7 from dell.com, it is a tmobile edition. It came with Android 2.2.2 installed. Here are the specs:
Baseband version 11.809.05.03.00
Kernel version 2.6.32.9
OEM Version GLUNB1A133633
Build Number 15420.
So in order to use my front facing camera and skype i decided to upgrade to Honeycomb 3.2. I cannot seem to get my computers (AMD64 win7pro 64 and Intel i7 win7 32) to accept the drivers in the fastboot+ADB zip file on the forum.
Basically, when the DS7 is in fastboot mode, it has the red text, followed by white text "Starting Fastboot USB download protocol". I plug in the USB cord to the computer. Computer device manager recognizes the device as "fastboot", but does not associate any drivers to the hardware. Attempts to update driver through device manager, pointing to the unziped fastboot+ADB.zip folder does not work.
Both computer do not have drivers associated with this "fastboot" hardware that pops up when i plug the DS7 in the USB port of the computers. CWmod app cannot flash CWmod recovery, i am guessing because the DS7 has 2.2.2, and not 2.2 .
I also cannot seem to find the drivers.zipfile that should be in the rootdirectory of the ds7.
Help !

Anyone with any suggestions?

Could you do the following for me?
(assumes you're on windows, which you said you are)
Go to control panel
Open up device manager
Find the device (it should be yellow icon as it needs the driver)
Open the details tab
Go to "Hardware IDs"
Post the contents of the tab
That will help me get the driver package working

1. Get device into fastboot
2. Plug it in
3. Go to device manager.
4. Right click on device -> proprties
5. Click on "Update driver"
6. Click on "Browse my Computer for software driver"
7. Click on "let me choose from a list of device drivers on my computer"
8. Click on "All devices"
9. Click on "have disk"
10. point it to the directory with your drivers
11. Press okay
12. Select "Android bootloader"
13. Win

I had the same problem
It turns out the driver was already installed. An easy way to find out is...
Start fastboot while your device is plugged in and run the command: "fastboot devices" Mine shows up as "? fastboot" if nothing shows then you know the driver is still not installed.
I don't know if that will help you any.

Related

ADB Drivers

Hey everyone,
I have been happily using android on nand for quite sometime, and everything has been going well. However, I must have the wrong adb driver installed on my windows 7 computer and can't seem to remove it fully or install the proper one ever. Every time I remove it from device manager, and plug it back in, windows finds it as an HTC composite device, and adb through command line can't find any devices, ever! I would really like to be able to use this feature for things like tethering and what not.
Also, if anyone has any information on how to tether using any OS, windows, mac or linux, I would greatly appreciate it, along with any applications that might be helpful! I have done proxoid in the past and it worked well, pdaNet looks like it might work, but again I don't have a connection to my windows computer!
Thanks in advance for all of the help!
I am using the android SDK usb driver for ADB, you just have to edit a file and add the vendor ID. I can do things like adb logcat, adb shell gives me odd characters in directory listings,I get a ? from adb devices, not sure what that is about.
C:\Documents and Settings\Administrator\.android\adb_usb.ini
Code:
# ANDROID 3RD PARTY USB VENDOR ID LIST -- DO NOT EDIT.
# USE 'android update adb' TO GENERATE.
# 1 USB VENDOR ID PER LINE.
0x0e79
0x0bb4
The 0e79 is for my Archos tablet, works fine there. 0bb4 is what showed up in device manager when I plugged in the phone.
I tried to install that driver for my Polaris and it doesn't work.
It shows "Installing Android Phone" while I have my device plugged in. It takes forever and seems that the USB connection hangs the driver install process, but as soon as I disconnect my device, Windows shows me an error message.
Instructions for Vista\Windows 7
For WinVista/Win7
These OS will install Android as a mass storage device. You must uninstall the driver and update to the android driver model.
Instructions:
1) Unplug all removable devices(thumb drive, sdcards, etc) beside the Android phone.
2) Locate "Device Manager", usually under "control panel"
3) Select "Universal Serial Bus Controllers"
4) Select USB Mass Storage Device.
Note: to check if you have the correct device, click on the details tab and select "compatible ids" under properties. There should be three items listed under value.
5) Select uninstall driver
6) Close the window. Now in device manager a new "Android Phone USB device" with a yellow! will appear... If not, Unplug your android device or select Action -> Scan.
Note: view optional steps below if you still have problem with the your windows automatically installing drivers.
7) Click on the "Android Phone USB device"
8) Select "browse my computer to driver software"
9) Under "search this location for driver", Browse for the location that you have unzip the android_usb_windows and select the corresponding folder for your system(AMD64 for 64bit systems or x86 for 32bit systems. Right click -> properties on "My Computer" to check which system you have)
The driver is now installed and is ready to use.r
***Optional.
1. Go to System under Control Pandel.
2. Click on Hardware Tab and Under "Device Installation" select “Never search windows update for drivers”, then OK.
3. Go to Enable debugging on your phone. (Settings->Applications->Development->USB debugging).
4. Run USBDeview and remove all instances of Android Phone
5. Unplug your phone, and plug it in again.
7. Continue on step 7) above.
To turn off search windows update in windows 7, use this link below
http://www.addictivetips.com/windows-tips/disable-windows-update-device-driver-search-prompt/
To turn off automatic driver installation in windows 7, use the link below
http://www.addictivetips.com/window...tomatic-driver-installation-in-windows-vista/
Unfortunately, it doesn't work for my Polaris. The whole driver installation process hangs while my device is connected. As soon as i disconnect it, it continues, but it then complaints about it being disconnected.
SuperJMN said:
Unfortunately, it doesn't work for my Polaris. The whole driver installation process hangs while my device is connected. As soon as i disconnect it, it continues, but it then complaints about it being disconnected.
Click to expand...
Click to collapse
mine hung as well, what i ended up doing was turnng off the automatic installation. Then uninstalled the adb interface driver that was already installed. Then turning back on automatic installation. Then plugging phone back in and as it was installing automatically, manually installing the adb interface driver at the same time. Eventally the automatic install would error out and the manual install would work. It took like 15 or 20 minutes for it to finish.
when i uninstalled the adb interface, it turned into ''android phone'' in device manager. That was the driver i manually installed while the phone was automatically installing. I know it dont make much sense but it worked for me.
It looks like that will be my fate as well. It also says, that when I do the manual install of the ADB drivers that I already have the most current version installed!!! OH well, keep trying!
Same behavior on my pc with windows 7 32-bits.
When I have lucky the adb driver is connected (working correctly) for a few minutes and then it's disconnected.
i've tried various things to install adb driver, since last night but i've got nothing. i can't install adb driver for my xperia arc.
i installed sdk manager and usb driver. but when i try to install or update driver, i always see this message like "you're using the latest version". So i can't install it.
and also i've tried to uninstall driver and unplugged / plugged my device. then w7 automatically install driver. so i can't install adb driver again.
i want to root my phone, using this way at this link http://forum.xda-developers.com/showthread.php?p=18805560#post18805560
so i must install adb driver, please help me.
thanks everybody
edit: i've windows 7 home premium, 64-bits

Problem flashing recovery.img

Ok I've the Russian fastboot ROM installed on the phone and in the process and this is as far as I get
Code:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\android-sdk-windows\tools>fastboot.exe flash recovery C:\misc.img
(and I've tried the other recovery.img also)
< waiting for device >
I've tried that plugging in and out of different USB drives as suggested by a few people
I've a feeling it's something to do with the drivers, could someone please post a link to the suitable drivers for this, because whenever I plug it in it say "new Device found: Android" and then I click on the bubble and try to install the suggested driver but it fails to find any driver for it.
Your Android USB moderm disabled?
select the usb debug
Sent from my C8500 using XDA App
I understood your issue
U need to install drivers for Fastboot get it from below site
http://www.ibasystem.or.id/mohican/usb_driverxx.zip
Edit:
/ copied from other thread /
facebook or fastboot ?
fastboot:
1. you must download here (http://www.ibasystem.or.id/mohican/usb_driverxx.zip)and extract to C:\usb_driverxx
2.if your phone using a eclair + fastboot then you must switch off your phone.
3. when your phone is OFF, press Volume UP + Search Button and Plug in USB cable to Phone.
4.When phone screen show "Fastboot mod"(or screen is black) and your computer cannot have a driver for your phone. Go to Device Manager (Right Click on My Computer Icon, and select Manage, and looking for Device manager)
5.Open Menu Universal serial bus controller (in the right screen on the device manager). and expand all and select unknown USB bla..bla.. and right click and update drive. select the driver to C:\usb_driverxx.
FINISH for detect your phone in the fastboot mode
njoy
jealumalai111462 said:
I understood your issue
U need to install drivers for Fastboot get it from below site
http://www.ibasystem.or.id/mohican/usb_driverxx.zip
Edit:
/ copied from other thread /
facebook or fastboot ?
fastboot:
1. you must download here (http://www.ibasystem.or.id/mohican/usb_driverxx.zip)and extract to C:\usb_driverxx
2.if your phone using a eclair + fastboot then you must switch off your phone.
3. when your phone is OFF, press Volume UP + Search Button and Plug in USB cable to Phone.
4.When phone screen show "Fastboot mod"(or screen is black) and your computer cannot have a driver for your phone. Go to Device Manager (Right Click on My Computer Icon, and select Manage, and looking for Device manager)
5.Open Menu Universal serial bus controller (in the right screen on the device manager). and expand all and select unknown USB bla..bla.. and right click and update drive. select the driver to C:\usb_driverxx.
FINISH for detect your phone in the fastboot mode
njoy
Click to expand...
Click to collapse
Thank you so so much, I've finally got Recovery on my phone now!

Dell streak 7 (wifi) usb drivers

So for whatever reason Windows 7 just doesn't like the dell streak 7 usb drivers. I have had the drivers fail on me. One day they will work just fine and the next it shows up in device manager as "unknown device". After spending hours upon hours looking for a fix to this I finally called dell and spoke to them. I was directed to different drivers to download. Here is what I did to make sure I could actually connect every time.
Although this is a simple process I am not responsible for any damage or issues caused by this process. I have a WIFI ONLY DS7 and have no way of knowing if this works for the DS7 carrier specific models.
Step 1) Visit support.dell.com/support/downloads
Step 2) It will give you three options:
Choose by Service Tag
Choose a Model < SELECT THIS ONE IF YOU DON'T HAVE DELL PC SYNC INSTALLED ON YOUR COMPUTER!
Choose from Your List
Step 3) Once you have dell pc sync installed on your computer download and install the file below:
http://www.multiupload.com/VMPU6QZUL7
Step 4) Upon successful install of the above file restart your computer.
Step 5) Turn your DS7 off and plug it into the pc. Power it on and wait for the computer to show that the drivers are installed.
On my pc I only got a usb symbol with a green dot. As long as your computer doesn't say "Unknown device" or something to that effect you are good. Your DS7 should now allow you to select usb connection.
Step 6) Go into device manager and select Streak7. Right-click and select update drivers and it will open a new window asking how do you want to search for driver software. DO THE FOLLOWING:
Browse my computer for driver software
Let me pick from a list of device drivers on my computer
Under model select Android usb and select next
Install drivers and your streak 7 will move from "other devices" to "Android USB devices" in the device manager.
**** I also noticed that when connecting to the computer it works better when you plug the usb end into the pc first and then connect the 32 pin connector into the DS7.****
Step 7) If you have multiple computers in your home like I do then you need to complete this process on those if you plan to connect your DS7 to them.
SIDE NOTE: I HAVE THE ANDROID SDK ALL UPDATED PACKAGES ON BOTH MY SYSTEMS. I KNOW THAT THERE IS A GOOGLE USB PACKAGE LISTED. SOME PEOPLE MAY HAVE ISSUES WITH THIS PROCESS AND NEED TO INSTALL THE ANDROID SDK FROM HERE >> http://developer.android.com/sdk/index.html[/SIZE]
IF ANYBODY IS UNSURE OF WHAT TO DO AFTER READING THIS GUIDE FEEL FREE TO CONTACT ME AND I WILL RESPOND AS SOON AS POSSIBLE.
Fastboot+ADB.zip
This contains the fastboot and adb utils, plus all their dependencies.
It also contains the drivers for the Streak, Streak 7, and Venue.
didn't work for t-mobile dell streak 7, where can i get fastboot driver for dell streak 7?
crush said:
didn't work for t-mobile dell streak 7, where can i get fastboot driver for dell streak 7?
Click to expand...
Click to collapse
In Win 7 in Fastboot Mode, it still recognizes the device as an Android ADB device but I can successfuly execute fastboot commands. The driver files being used are:
\Your SDK Install Path\android-sdk\extras\google\usb_driver\i386
WdfCoInstaller01007.dll
WinUsbCoInstaller.dll
TheManii said:
Fastboot+ADB.zip
This contains the fastboot and adb utils, plus all their dependencies.
It also contains the drivers for the Streak, Streak 7, and Venue.
Click to expand...
Click to collapse
Really thanks, this works fine!

WORKAROUND: Captivate adb over USB on Glitch v14 + AOKP m6

I'm running AOKP m6 with the default Glitch kernel v14. The problem I'm was having is no adb over USB.
My PC is running Windows 7 64-bit.
The problem lies in the device showing in Device Manager as "SGH-I897" instead of one of the more common identifiers (which obviously were used by other kernels and/or ROMs as other ones worked fine).
NOTE: unless you NEED adb over USB for something, it will probably just be easier for you to use adb over WIFI. The following isn't super-hard but if adb over WIFI works for you ... use it.
What I attempted to do to fix before doing the workaround (add "tested adb: FAIL" to each step below) ... try these, they may work in your case:
Updated to latest Android SDK, rebooted
"Uninstalled" device in Windows
Tried to "Update Driver Software" using Android SDK USB driver ... error: "Windows could not find driver software for your device"
Tried to "Update Driver Software" using Samsung Kies USB driver ... same error.
(over WIFI adb) ran `setprop persist.sys.usb.config mass_storage,adb` ... no luck, Mass Storage worked before and after, no adb
WORKAROUND:
Summary: you need to add your device string to the USB driver INF file. The following ATTEMPTS to be a full step-by-step to show those who haven't done this before what to do.
Go to your android-sdk folder (assuming you have installed the SDK -and- included the USB drivers ... if not ... that's your first step)
Open %ANDROID-SDK%\usb_driver\android_winusb.inf in your favorite text editor
add the following lines to BOTH sections [Google.NTx86] and [Google.NTamd64]
;Samsung Captivate with Glitch kernel
SGH-I897 = USB_Install, USB\VID_18D1&PID_4E22&REV_0231&MI_01
For OTHER phones with this same problem (skip if you are using a Captivate)
NOTE: For other phones or other ROMs ... try the steps I outline at the end of this post to see if they work BEFORE you hack the driver file. You may not have the same problem I've had here.
You will need to change the lines you add to the file above. To find the right string to add to your inf file:
find your Android device in Device Manager, it SHOULD have a yellow "disabled" triangle icon and is probably under "Other Devices".
right-click the entry for your phone and select "Properties"
go to the "Details" tab
change the "Property" from "Device Description" to "Hardware Ids"
right-click and "Copy" the first entry (should look similar to USB\VID_18D1&PID_4E22&REV_0231&MI_01)
Replace USB\VID_18D1&PID_4E22&REV_0231&MI_01 from my lines above with the value you copied in the previous step
Replace ;Samsung Captivate with Glitch kernel in my lines above with something that describes your device. KEEP the semi-colon at the front of the line.
find your Android device in Device Manager
right-click it and select "Uninstall"
(IF your computer tells you to reboot at this point ... yeah ... you gotta ... so just come back here when done and make sure you've done the "Uninstall" step)
in Device Manager, do "Action" > "Scan"
find your Android device again, this time likely under "Other devices"
right-click the device in Device Manager and select "Update Driver Software"
"Browse my computer for driver software"
click the "Browse" button and find %ANDROID-SDK%\usb_driver\
click "Next"
if it tells you it can't find a driver for your device, SOMETHING above went wrong OR this workaround can't solve your problem
if it tells you "Windows can't verify the publisher of this software" ... select ... "Install this driver software anyway"
you're basically done. Verify it worked by trying the command `adb devices`. Your device should now appear.
NOTES:
If you have this problem, both Recovery mode and normal mode will be unable to connect adb via USB
adb works over WiFi, but I have some scripts that are expecting a USB connection and don't behave well without USB connection for sensing when the device has rebooted
I had adb over USB running on the same phone using Doc's ICS, Stock 2.2 and Stock 2.3
adb recovery mode on my phone works with Corn kernel, so I really think this is an issue with Glitch kernel rather than AOKP

[DRIVERS] Nexus 4 Driver for Windows

If you have windows, you will need these drivers to use ADB or Fastboot with your Nexus 4. The long method of getting this is downloading the SDK and running it. I have extracted the drivers and put it into a rar file for easy use.
Follow these steps if you haven't plugged your phone into your computer before.
1. Download the file.
2. Extra the files into a folder.
3. Plug your phone in.
4. When prompted, select "Let me pick from a list of device drivers on my computer", NOT "browse for driver software on your computer".
5. Then you have to select "have disk" and then point to where you extracted the drivers (the usb_driver folder) to install the drivers.
If you already installed other drivers and they don't work for you. Download the drivers below and follow these steps:
1. Enable USB Debugging on your phone.
2. Plug your phone into your computer.
3. Go to Device Manager on your computer and locate your device. It will either be under "Android Devices" or "Other Devices" depending whether drivers have been installed or not.
4. Right click on your phone and select "Uninstall."
5. In the box that appears, check the option to "Delete the driver software for this device" then proceed.
6. When that is done, go back to Device Manager and refresh.
7. Locate your phone and right click to select "Update Driver Software."
8. When prompted, select "Let me pick from a list of device drivers on my computer", NOT "browse for driver software on your computer".
9. Then you have to select "have disk" and then point to where you extracted the drivers (the usb_driver folder) to install the drivers.
10. Unplug your phone and restart your computer.
11. Plug it back in and everything should work.
Download link:
http://www.mediafire.com/?8xb50uktar8096i
Thanks to efrant for clarifying exactly how to manually select your drivers.
I would suggest everyone download Android SDK.
You have a Nexus device right?
http://developer.android.com/sdk/index.html
Some people may not want that, or want to have the drivers on their other computer. I for one like having the drivers, I only download the platform-tools folder instead of the whole sdk.
So, thanks OP.
OK... I DL the SDK I'm on win and it says it can't find java even after I DL from java. Any ideas?
Sent from my SGH-I777 using Tapatalk 2
ijip said:
OK... I DL the SDK I'm on win and it says it can't find java even after I DL from java. Any ideas?
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
This thread is for Nexus 4 drivers, not the SDK.
Ask your question in the Q&A section.
theexel said:
Some people may not want that, or want to have the drivers on their other computer. I for one like having the drivers, I only download the platform-tools folder instead of the whole sdk.
So, thanks OP.
Click to expand...
Click to collapse
Yep, I never needed the whole SDK before. I only download the platform tools too.
Have any other ADB drivers installed? Because then you need to uninstall those:
Go into command prompt and write:
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
Delete all devices including driver software in the "Android Device" section.
Then reinstall the Nexus 4 drivers.
If that still doesn't work, update the driver when connected with usb debugging on and manually add by rightclicking the device, click update driver software, then the "Browse my computer for driver software", then "Let me pick from a list..." then "Show all devices" and then Have disk.
Then you simply point to the driver and select the "Android ADB Interface" (Or something like that) it also has driver for bootloader and composite, bootloader is for fastboot, can't remember what composite is for, but you shouldn't use those.
the stuff from Fisker didn't did it for me
the driver is installed and the device is in debug mode,
but i can't see in adb devices,
any idea?
qvert said:
the stuff from Fisker didn't did it for me
the driver is installed and the device is in debug mode,
but i can't see in adb devices,
any idea?
Click to expand...
Click to collapse
Go to Device Manager on your PC. If debug mode is enabled, you should see your device listed as an Android phone or something of the sort. If it has a yellow exclamation mark or some sort of symbol next to it, then that means the drivers aren't properly installed. Assuming that is the case, follow FISKER_Q's directions:
Right clicking the device, click update driver software, then the "Browse my computer for driver software." Select the usb_driver folder that you extracted and you should be good to go.
Subbed to refer to later when i have the N4
Sent from my Nexus S
jark99 said:
Subbed to refer to later when i have the N4
Sent from my Nexus S
Click to expand...
Click to collapse
This thread is also in the Misc section of the reference guide in case you can't find it later
I did the same thing and I cant get adb to see my device however fastboot will =/
Shambala001 said:
I did the same thing and I cant get adb to see my device however fastboot will =/
Click to expand...
Click to collapse
Did you enable debugging on your phone yet?
If not, go to Settings > About phone, then tap on "Build Number" 7 times. Go back to settings and you will see developer options. Go in there to enable USB debugging.
Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB.
Nitemare3219 said:
Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB.
Click to expand...
Click to collapse
Glad you got it figured out. :good:
I have exactly the same problem and its driving me nuts! I can't get adb to work. Any suggestions? Did you restart during the whole process?
Of course i tried this:
"Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB."
Fastboot does not work either.
Letitflow said:
I have exactly the same problem and its driving me nuts! I can't get adb to work. Any suggestions? Did you restart during the whole process?
Of course i tried this:
"Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB."
Fastboot does not work either.
Click to expand...
Click to collapse
Try leaving the phone plug in. Go to Device Manager. Find the ADB drivers and uninstall it. While in Device Manager, have it scan for new changes. You should see your phone appear. Right click it and manually install the drivers.
Letitflow said:
I have exactly the same problem and its driving me nuts! I can't get adb to work. Any suggestions? Did you restart during the whole process?
Of course i tried this:
"Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB."
Fastboot does not work either.
Click to expand...
Click to collapse
Same here. I'm running windows 7 and it doesn't matter what drivers I try, ADB doesn't list any devices first time I've ever had this issue.
IAMLordspeed said:
Same here. I'm running windows 7 and it doesn't matter what drivers I try, ADB doesn't list any devices first time I've ever had this issue.
Click to expand...
Click to collapse
Make sure USB Debugging is enabled through Developer Options on your phone. Once done, plug the phone into your computer. Go to Device Manager on your computer. You should either see something listed under Android Devices or Other Devices. If you see something under Android Devices, uninstall it. If you see it under Other Devices, right click it and browse to manually install the drivers. Select the folder that has the drivers in my original post.
Stryder5 said:
Make sure USB Debugging is enabled through Developer Options on your phone. Once done, plug the phone into your computer. Go to Device Manager on your computer. You should either see something listed under Android Devices or Other Devices. If you see something under Android Devices, uninstall it. If you see it under Other Devices, right click it and browse to manually install the drivers. Select the folder that has the drivers in my original post.
Click to expand...
Click to collapse
I had to put a check in the box next to "Delete the driver software for this device" to get this to work. Otherwise Device Manager will keep detecting the old drivers.

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