any experience with expansys USA - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Want to get a white note from them, but the warranty thing is kind of haunting. Get no response from about the warranty. Anyone has experience with them. Creditable seller?

I just bought my Note ( black/Blue) from Expansys usa 2 weeks ago - I called them about the warranty and they told me it was a 2 year official Samsung Europe one which means I have to go through expansys usa to get it repaired in Europe. That was good enough for me ( and a yr more than most deals) - bought it, shipped fine and there is a 2 year EU warranty card ( well pamphlet) with my perfect Note. So I think they are great.

Got mine two weeks ago too. They are great in responding. Yes, 2 years European warranty, which Expansys will help sending it out. 2 years warranty is good enough for me. They ship it out quick too. Got my in 2 days.
steveblue said:
I just bought my Note ( black/Blue) from Expansys usa 2 weeks ago - I called them about the warranty and they told me it was a 2 year official Samsung Europe one which means I have to go through expansys usa to get it repaired in Europe. That was good enough for me ( and a yr more than most deals) - bought it, shipped fine and there is a 2 year EU warranty card ( well pamphlet) with my perfect Note. So I think they are great.
Click to expand...
Click to collapse

I have ordered from them many times. They are a great store

Thanks all. One more question: can I put my prepaid SIM Card into it and go?

Thanks everyone. Yes, the units are factory unlocked, so your prepaid SIM should work fine. What carrier is it with, just to be sure you get 3G.
Corey
EXPANSYS USA

Related

[Q] Warranty in US and Canada

Hi there, International Galaxy Note community. I have a question I'd like you ask about when purchasing the International Note for use in North America.
Is there a valid warranty for the international Note if I purchase it in a different country and then use it in North America? Specifically Canada. If there is a valid warranty for the Note in Canada, can someone provide me with the terms of the warranty when in Canada?
Thank you for your help, International Note community.
Sent from my HTC Amaze 4G using Tapatalk 2
Good luck with that one....
I have just spent the last 3 months searching for usb ports and mainboards, repair shops in Canada, Europe and the U.S., Ebay for for broken N7000s and getting things working on Bell's network. And as of 15 minutes ago, I'm finally done fixing the last detail on the Note, and its back to normal. But what an ordeal it was...
Somebody else can tell you about the warranty. But you're probably on your own with this one. So your options if you have a hardbrick;
Search threads for a successful recovery..
Jtag repair...http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note/
Ebay (like me..) for a broken screen N7000, which I used to replace my the motherboad and USB port. Mine was $265...
I would say hunt for a M/B. But the search was long, with many dead ends (Europe) and language barriers (India and Asia). And there are repair shops in Europe, but no shop will ship a phone via air (Thanks to 9/11).
Hope this cuts down on some of your search to repair your Note.
devonblue4u said:
Good luck with that one....
I have just spent the last 3 months searching for usb ports and mainboards, repair shops in Canada, Europe and the U.S., Ebay for for broken N7000s and getting things working on Bell's network. And as of 15 minutes ago, I'm finally done fixing the last detail on the Note, and its back to normal. But what an ordeal it was...
Somebody else can tell you about the warranty. But you're probably on your own with this one. So your options if you have a hardbrick;
Search threads for a successful recovery..
Jtag repair...http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note/
Ebay (like me..) for a broken screen N7000, which I used to replace my the motherboad and USB port. Mine was $265...
I would say hunt for a M/B. But the search was long, with many dead ends (Europe) and language barriers (India and Asia). And there are repair shops in Europe, but no shop will ship a phone via air (Thanks to 9/11).
Hope this cuts down on some of your search to repair your Note.
Click to expand...
Click to collapse
Oh, no. I don't have a damaged Note. I was just looking to purchase one since I'm somewhere in Asia and have the possibility of picking up the international version. I just wanted to know about possible repair options if it ever did break.
So pretty much if I purchase a Note and it breaks down one day, then I am on my own. Correct?
Sent from my HTC Amaze 4G using Tapatalk 2

[Q] Purchasing a One in the UK

Hi all,
I am travelling to the UK this summer (I live in Israel), and after making great use out of my Desire for almost 3 years, I feel it's time for an upgrade. Now, I have checked a number of shops that offer the phone, however the prices vary by about £10-£20 (Clove, Handtec, Phones4U - even O2, but it's SIM locked for 12 months). So I'm at a loss as to where to order from. Maybe Amazon.co.uk?
After purchasing the device, does anyone know whether or not I can claim VAT back (due to not living in the EU)? That would save a few extra £'s..
I am also concerned about the network bands it uses - I think the one I need is the 801n (900/2100 3G) - do all vendors in the UK sell this particular variant? Also, is this rumour about a 64GB device even worth holding my breath for? 32GB could definitely be more than enough...
Finally, warranty - if anything happens (touch wood that it doesn't), would sending the device via airmail back to the UK be sufficient for warranty purpose? Or is it void if I live outside of the UK?
Many thanks for all help provided
I do not know about the other questions, but you will not be able to claim VAT back in the UK. I believe the UK is the only country you cannot do that in; I have done it in France, Sweden, Germany and some others, but not in the UK. One question, though, how are you going to buy a device that is sim locked for 12 months, or in other words, how are you going to buy a contract-locked device if you do not actually live there? Wouldn't they require green cards, credit cards, proof of residence and such? Or at least that's how it was with AT&T and the iPhone.
Well I figured that the pay&go offer meant you didn't need an address..
Regardless, the vat and sim locked version are the last of my worries compared to the other questions.
Sent from my HTC Desire using Tapatalk 2
rafithegreat said:
Well I figured that the pay&go offer meant you didn't need an address..
Regardless, the vat and sim locked version are the last of my worries compared to the other questions.
Sent from my HTC Desire using Tapatalk 2
Click to expand...
Click to collapse
Most of the sellers you have listed sell sim unlocked versions of the One but I don't know how the prices compare to those you have.
I have purchased phones from both Handtec (online) and Carphone Warehouse (in store) and always pay for sim unlocked.
As to the model the ones available in the UK will be the M7-UL 801n which is the international variant and should be fine for most of the world but you will need to check the frequencies available before purchase.
Hey again..
I just checked, and it seems that MobiCity have a UK website selling the 801S version, as well as a 64GB version!? :huh:
Does this even make sense? That's the Australian/Asian version AFAIK..

HK Airport Note5 Purchase?

I have a bit of an odd question. I need to pickup a Samsung SM9208 next week and am in HK for a 2.5 hour layover.... Not enough time to head into the city. However, does anyone know if one of the stores at the airport carry the 64 GB Model? I know that there are a few cellphone shops in the airport but was wondering if the 64 GB model was readily available in HK. Unfortunately, eBay isn't an option where I'm living and traveling too so window is likely all I can get to pick this up.
Thanks for all the help!
djdurance said:
I have a bit of an odd question. I need to pickup a Samsung SM9208 next week and am in HK for a 2.5 hour layover.... Not enough time to head into the city. However, does anyone know if one of the stores at the airport carry the 64 GB Model? I know that there are a few cellphone shops in the airport but was wondering if the 64 GB model was readily available in HK. Unfortunately, eBay isn't an option where I'm living and traveling too so window is likely all I can get to pick this up.
Thanks for all the help!
Click to expand...
Click to collapse
It doesnt get that detailed online. Best hurry and check Nobletime and a3 while you can.
Just so that you know if there is any problem with the Smartphone they will make you take it up with Samsung in Hong Kong. If there is any scratch on the smartphone they will not replace. The smallest scratch that you could imagine and they will only fix it. I believe the return policy in Hong Kong is 1 or 2 weeks by law. In Taiwan it is 1 week by law and after that it goes to repair shop.
desiregeek said:
Just so that you know if there is any problem with the Smartphone they will make you take it up with Samsung in Hong Kong. If there is any scratch on the smartphone they will not replace. The smallest scratch that you could imagine and they will only fix it. I believe the return policy in Hong Kong is 1 or 2 weeks by law. In Taiwan it is 1 week by law and after that it goes to repair shop.
Click to expand...
Click to collapse
Thanks for the heads up. I'll be taking it out of the country in less than an hour so I'm going to be stuck with this one way or another! I can't see a downside of using this over the US models. I live in Asia, travel a ton in Asia, Europe and have a T-Mobile US line that I want to keep in my phone all the time so I don't miss texts and calls while still using a "local" sim for data, etc.
I doubt HK Airport would have 64G as the rest of HK officially only has 32G models (silver and gold).
Sent from my SM-N9200 using XDA Free mobile app
kenwchan said:
I doubt HK Airport would have 64G as the rest of HK officially only has 32G models (silver and gold).
Click to expand...
Click to collapse
Typical Samsung HK. So many models they only bring in the base model. Had to pick up my Note 5 64GB in Taiwan.
If you do buy run it through *#0*# (General Test Mode) before handing over the cash. Not that I have ever had a Samsung phone with as much as a single dead pixel.
Good Luck.
djdurance said:
I have a bit of an odd question.
Thanks for all the help!
Click to expand...
Click to collapse
I don't know my regions and I don't know if the HK version is region locked but if it has a region sticker on the box be sure to use an HK SIM card to activate and for your first five minute phone call on it so that you do not wind up being "region locked".
mile high said:
Typical Samsung HK. So many models they only bring in the base model. Had to pick up my Note 5 64GB in Taiwan.
If you do buy run it through *#0*# (General Test Mode) before handing over the cash. Not that I have ever had a Samsung phone with as much as a single dead pixel.
Good Luck.
Click to expand...
Click to collapse
Samsung had to dump their hard to sell models some where lol.. Taiwan is selling the dual sim Note 5 with 64GB :good:
I bought a silver 32GB Note 5 in Hong Kong. 10 day return policy.

Trying to find a Note 5 N920i 64gb with no luck

Long time lurker here.
I've been trying desperately to find the international version of the Note 5 (N920i) for a few weeks now. I was about ready to buy one on eBay but hesitated until I knew it was compatible with AT&T, then it seems that all the listings for the 64gb version of the phone disappeared.
I've looked on Amazon and Newegg for options, but no sellers are offering the 64gb variant of the phone (preferably black). There is one listing on Amazon, but it will be a cold day in hell before I drop $1,200 on a device that I will probably upgrade in ~18 months. Some website called World Wide Voltage offers one, but there are too many complaints about them taking orders for items that have no stock.
Does anyone here know of any reputable importers/resellers that I could go through?
Hi,
you can use only reliable online shops that may be (Telco).Many Australians have taken to purchasing handsets outright from online vendors sourcing stock from overseas.A parallel importer often means you you can choose phones which may not be available locally, at all or until later in the year.
I got mine from www.t-dimension.com. Bought from them twice, got my phone within 3 days from HK to Australia.
Hey, I want to buy 64gb version, but I dont find any on Ebay.. just the 9208 ... Only carriers version are available? I'm from ARgentina, but I have a friend in USA that will send it to me so...

Those buying/bought from never-msrp ebay. Anyone else similar price no issues?

Just wondering if people considering buying from never-msrp or those that have bought from them realize they do not offer any warranty on their devices? Literally zilch and not even the manufacturers warranty is apparently honored?
Further, contacted them 6 days ago with couple of questions and no response. Sent a follow up couple of days ago and still no response.
So apart from price wondering if I am missing something here..... They dont honor manufacturers warranty, they dont offer any warranty (unless you buy extra from 3rd party) and they apparently can't be bothered to even reply so they can take my money...Wondering what they would be like then if something goes wrong :laugh:
Is there anyone else people recommend with similar pricing but honors warranty and has good customer service?
I am after the 64gb dual sim SM-N950F/DS and they are selling it for $820 delivered.
Manufacturers typically don't give warranty for grey market devices. Or more accurately, they will only honor the warranty in the market the device was made for, so if you buy a Korean phone, Samsung USA won't honor the warranty but you can still get warranty on it if you send it back to Korea.
harveydent said:
Samsung USA won't honor the warranty but you can still get warranty on it if you send it back to Korea.
Click to expand...
Click to collapse
Right. Except I read never-msrp will not do that and will have nothing further to do with the process once you have bought it unlike some other sellers that will deal with Samsung in their region to honor warranty for you and ship replacement back to you and so on. Never-msrp hasn't even bothered to respond yet...
In one case, if true, the customer had a Sony phone and Sony USA wouldnt honor the warranty and Sony HK upon being presented the device and ebay/paypal purchase receipt wouldnt honor the warranty either claiming that it was sold overseas and warranty is no longer valid (of course that isn't Samsung so not sure what Samsung might pull especially since you wouldn't have any support from never-msrp or their original purchase receipt...)
Warranty is a concern when you are spending near $1000 or more...
OP, you don't want to buy from that seller anyway. That variant has the OEM unlock time released cancer.
iunlock said:
OP, you don't want to buy from that seller anyway. That variant has the OEM unlock time released cancer.
Click to expand...
Click to collapse
What do you mean by OEM unlock time released cancer? Don't they all take 7 days past activation and usage for the OEM UNLOCK to show up?
Then who apart from Clove is good? Still clarifying with qd_us if theirs shows OEM UNLOCK or not (last response was their's are Taiwan SM-N950F/DS, region free and no one has reported any issues yet).
And one thing I do not get is why don't people flash the XSG firmware on to their SM-N950F/DS (or for that matter the EU firmware or something else)? XSG apparently is confirmed to work and shows OEM UNLOCK and allows Samsung Pay functionality.
i almost bought from that seller but i decided not to because i don't want to deal with nonnsense regarding bootloadder unlock.
I went with the n950n korean version from wondamobile for just 35 dollars more than never-msrp
masri1987 said:
i almost bought from that seller but i decided not to because i don't want to deal with nonnsense regarding bootloadder unlock.
I went with the n950n korean version from wondamobile for just 35 dollars more than never-msrp
Click to expand...
Click to collapse
Wonda's 950f/ds works out to ~$950. Where is their version from? I would guess Taiwan as they are from HK.
evangelionpunk said:
Wonda's 950f/ds works out to ~$950. Where is their version from? I would guess Taiwan as they are from HK.
Click to expand...
Click to collapse
it's actually 928 and change, also they only have gold.
I don't know where they get it, or if the bootloader unlock issue is present in their f\ds versions.
So far everyone who bought a korean version has absolutely no problems with unlocking bootloaders.
masri1987 said:
it's actually 928 and change, also they only have gold.
I don't know where they get it, or if the bootloader unlock issue is present in their f\ds versions.
So far everyone who bought a korean version has absolutely no problems with unlocking bootloaders.
Click to expand...
Click to collapse
Factor in the DHL shipping and it works out to $950. This is one big mess. Korean version no issues, EU version no issues if activated in EU first and 5 min call is made, HK/CN version apparently might work, UAE version apparently ok, the U version apparently locked down junk, the SG/TW sourced versions may or may not work (at least TW from never-msrp may not work)....
evangelionpunk said:
Factor in the DHL shipping and it works out to $950. This is one big mess. Korean version no issues, EU version no issues if activated in EU first and 5 min call is made, HK/CN version apparently might work, UAE version apparently ok, the U version apparently locked down junk, the SG/TW sourced versions may or may not work (at least TW from never-msrp may not work)....
Click to expand...
Click to collapse
and that is precisely why i just decided to get the N and not have to worry about what ifs
evangelionpunk said:
What do you mean by OEM unlock time released cancer? Don't they all take 7 days past activation and usage for the OEM UNLOCK to show up?
Then who apart from Clove is good? Still clarifying with qd_us if theirs shows OEM UNLOCK or not (last response was their's are Taiwan SM-N950F/DS, region free and no one has reported any issues yet).
And one thing I do not get is why don't people flash the XSG firmware on to their SM-N950F/DS (or for that matter the EU firmware or something else)? XSG apparently is confirmed to work and shows OEM UNLOCK and allows Samsung Pay functionality.
Click to expand...
Click to collapse
No, as mentioned here the EU (F model that has been activated with a 5 Min call in the region) and the Korean (N) mode are not infected.
masri1987 said:
i almost bought from that seller but i decided not to because i don't want to deal with nonnsense regarding bootloadder unlock.
I went with the n950n korean version from wondamobile for just 35 dollars more than never-msrp
Click to expand...
Click to collapse
Good choice.
As for The Korean (N) model.......
masri1987 said:
and that is precisely why i just decided to get the N and not have to worry about what ifs
Click to expand...
Click to collapse
..... The (N) model is best for AT&T (since N has 1900 frequency) , however not so much for T-Mobile since TM uses 1700, which the N models doesn't have.
.
::iunlock::
iunlock said:
No, as mentioned here the EU (F model that has been activated with a 5 Min call in the region) and the Korean (N) mode are not infected.
Good choice.
As for The Korean (N) model.......
..... The (N) model is best for AT&T (since N has 1900 frequency) , however not so much for T-Mobile since TM uses 1700, which the N models doesn't have.
.
::iunlock::
Click to expand...
Click to collapse
ATT sucks in AZ anyway lol
I've purchased a Galaxy Tab Pro and a S from them before. Devices were both brand new and had no issues so I'm not certain as of the warranty service. But I do believe they offer a limited 30 day warranty or something if the product malfunctions. Like the posters above said, the manufacturer warranty is usually covered by the country the product is shipped from. They sell mostly international variants so it makes sense.
evangelionpunk said:
Just wondering if people considering buying from never-msrp or those that have bought from them realize they do not offer any warranty on their devices? Literally zilch and not even the manufacturers warranty is apparently honored?
Further, contacted them 6 days ago with couple of questions and no response. Sent a follow up couple of days ago and still no response.
So apart from price wondering if I am missing something here..... They dont honor manufacturers warranty, they dont offer any warranty (unless you buy extra from 3rd party) and they apparently can't be bothered to even reply so they can take my money...Wondering what they would be like then if something goes wrong [emoji23]
Is there anyone else people recommend with similar pricing but honors warranty and has good customer service?
I am after the 64gb dual sim SM-N950F/DS and they are selling it for $820 delivered.
Click to expand...
Click to collapse
Yeah, they are **** heads. I remember about 7 months ago contacting them vis eBay in respect of buying a Samsung tab s2, their response was sub par at best. I ended up buying it from someone else.
Sent from my SM-N950U using Tapatalk
I bought a Note 8 from Never MSRP. So far it seems to be good but I was little worried since the "security seal" on the box is the old white style found on S4 or S5 plus the Ink quality on the security label looked pretty shabby. The colour of the black fades. When I turned the phone on it loaded right away to a loaded phone screen which might also indicate that it wasn't factory sealed. Normally you would have to go through all the initial settings like language and what not first, am I right here ?
So other then that, it does seem like its a legit note 8 as far as performance goes. I am slightly worried that its a really really good fake but everything works so far and I'm using a T mobile sim.
It is a mystery to me as to how this unscrupulous ebay seller never msrp has a 99% favorable rating. I purchased a galaxy s8 plus, and when it arrived I noticed the ebay listing stated there was an adapter included. This aroused my suspicion that this was an international version, with no manufacturer's warranty. Amazon sellers clearly indicate when items are international version/no u.s. warranty. Not sure why ebay does not demand this kind of transparency. I returned the phone in an unopened box, and in addition to shelling out $10 in return shipping fees, I had to wait 8 days for a refund. Stay far away from this seller, awful experience
I got mine from amazon for 700ish from my company. It comes with no warranty either but I'm not worried about it. I'd go for the pixel 2 xl instead of the note 8. It's def not worth 850 of your hard earned money. If it was 600ish sure.
Bought the Samsung SM-N950U for $649.99 at Amazon today. 300 bucks combined savings, incl. $100 amazon prime membership.
The note 8 from never MSRP is going for 539.99. I bought an S8+ from them a year ago and tempted to get the note. Is it silly to upgrade from s8+ knowing the 2 phones are almost similar?
auky said:
The note 8 from never MSRP is going for 539.99. I bought an S8+ from them a year ago and tempted to get the note. Is it silly to upgrade from s8+ knowing the 2 phones are almost similar?
Click to expand...
Click to collapse
Tough decisions:laugh:, always too many choices, they also ran promotion for LG V35 ThinQ $599.99, but I realized they slipped some amazon software into that phone and I really wanted that stylus.

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