Handtec Note (CSC=KOR) No OTA Updates - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi
I have a Galaxy Note bought from Handtec in the UK. They shipped me a Polish device. This Polish device has a CSC set to 'KOR'. The device is being used in the UK. The device is stuck on XXKJ4 2.3.5. I have no interest in either rooting the device, or trying out custom firmwares, but I do wish it to receive the official updates via either OTA or Kies.
From reading these forums, 'KOR' is not a valid CSC. So I use the *#272*Device IMEI# method to change the CSC. I select XEU as the new CSC which I believe to be for the UK where the phone is used.
I now get an OTA update which I download, but the phone refuses to flash it (tried several times). I try via Kies (downloaded from Samsung UK), it says "your device does not support software upgrading via Kies".
I wish to end up with a bog standard UK note at the end of the process, or at least something that will find/get the ICS update when it turns up.
Last time I order anything from Handtec. Updating a phone should not consume this much time, it never did on my iPhone. I love the Note, but need it to 'just work' due to a lack of time to muck about with it.
Can anyone offer a solution that does not involve ODIN, rooting, custom roms or any other non-Samsung provided solutions?
Kind Regards
Nigel (rather peeved with his Note!)

Just tried XEO (polish) CSC, and tried to update the phone again. Failed in the same way. Looks like I am going to have to send the pile of dung to Samsung and have them fix it up with a UK (English) ROM/CSC on my behalf. Kies still reports that it cant upgrade it either.
Waste of time

Rooting and flashing the latest stock ROM on my Handtec Note was rather simple and pain free. In the time you've already spent, you probably could've done it several times now with a time allotment added in for flashing ICS when it's released. LA4 was even a non-wipe ROM, so I didn't have to re-do all of my apps and settings.

And there are so many benefits to rooting, I don't see why anyone would go without. Full usage of Titanium Backup is in and of itself enough reason, let alone Ad-free Android, LBE Privacy Control, and several other great root only apps.

Well, I finally got it to flash by setting the CSC to DEU. It still would not update OTA, but at least Kies would finally see that it was an updatable device.
I used to spend many-a-happy hour fidding with my many WinMo phones and trying out various roms. These days I just need it to work (like my iPhone4 did!). That includes seamless major revision updates that see all my apps/config automagically put back on the phone after the update! It should not really be necessary to root a phone just so that you can do a full backup (incl settings) of it.
I love the note, its far more practical/versatile than my iPhone ever was, and the screen is superb.
Risk of a bricked device, too many custom firmwares, and custom firmwares that change every few days etc are the reasons I have not rooted/flashed with ODIN. I also do not know where to find a stock UK LA4 rom to flash to the device.
Due to the CSC being KOR, and having to change this, The phone wiped its self, that would have been the deal with or without root afaik.
The only stock UK rom listed on the sticky here: http://forum.xda-developers.com/showthread.php?t=1424997 is UK carphone warehouse. Which I imagine means I would get all of their crud on the phone too.
Nigel

thanks

Related

Which firmware should I flash on my new SGS?

My new SGS just got delivered today, bought it brand new from ebay, it is unlocked but from orange so there are a few orange bloatware apps like maps etc, not happy with these and want them gone but after trying kies it says my firmware cannot be updated (maybe due to being branded)?
Anyway just wondering which of the unofficial firmwares to flash from the samsung-firmwares website, I understand they come with certain files that may put phone into russian or make it so market does not work properly, some advice on this matter would be appreciated, I'm in UK if that helps. Cheers lads.
Oh and my current versions are
PDA I9000XXJF3
PHONE I9000XXJF3
CSC I9000RAJE5
Hi Davey,
I've just done mine for the first time tonight. I used firmware JG1, but used the CSC file suggested on the main thread firmware thread (cant do a link, forum wont let me).
A couple of notes - I originally tried using a front USB port on my machine and it stuck on file analysis. Worked better when I plugged it in round the back. Secondly, mine showed up on COM5 not 7 as in the guides but it seemed to make no difference.
Good luck!
Cheers pal, jsut wondering have you had any issues with the firmware you used? Russian language? Paid apps not showing up in market? Thanks.
No russian as long as you use the separate CSC firmware (CSC_I9000OXXJF9), and no other issues other than swype crashing the first time I tried to use (restarted the phone, problem solved).
Some apps arent showing up though in market, and I think a root is needed to fix it unfortunately. Not a big deal though - if you're willing to attempt the firmware, than I doubt rooting is a particularly big deal.
I'm in a similar position. T-Mobile UK, galaxy to arrive tomorrow.
I've seen several people complaining about lag on the phone until a firmware upgrade. Could someone point me to a post/website that gives a list of the latest firmwares and a step-by-step guide to installing them on the phone.
Thanks
same here, i have found a few rooting + firmware article from other websites / blogs.
however I only trust the guides from XDAdevelopers
kohog said:
I'm in a similar position. T-Mobile UK, galaxy to arrive tomorrow.
I've seen several people complaining about lag on the phone until a firmware upgrade. Could someone point me to a post/website that gives a list of the latest firmwares and a step-by-step guide to installing them on the phone.
Thanks
Click to expand...
Click to collapse
http://www.samsung-firmwares.com (register, login and select "i9000" from the list, the firmware files and guides are on the same page, as are the links to dowload the required tools).
I am on UK T-Mobile and have followed these videos in the order listed and have had no problems doing so:
http://www.youtube.com/watch?v=PpWcM44On88
http://www.youtube.com/watch?v=VzFE8-jWku0
The above is to update the firmware, the only thing I did that was not on the video was to use a different CSC file (Not the Russian one, I used CSC_I9000OXXJF9), doing it this way, I had no problems with using Swype as some have reported.
I then applied Paul's Custom ROM R2 from Modaco (Great Job) - the update roots the phone so you do not have to. It is all worth it as now my GPS, Wifi and speed all work wonderfully. the video of how to update the Custom Rom is here:
http://www.youtube.com/watch?v=uakGtQKmHNM
Remember to restart the phone after updating the firmware and also after updating the Custom ROM. Also make sure that you have installed the latest version of Samsung's KIES software which contains the drivers needed for the SGS. Also if you carry out this part, make sure you copy the update.zip file to the internal memory card for update to work as it fails to read from the external one.
I did all this on a Notebook running Vista 32bit without any problems.

Questions before flash

Hey guys.
I know this has probably been asked/answered a million times before, but hopefully you can understand me wanting a final confirmation before i risk my £500 phone...I have done a lot of reading around this subject, and and *think* i have my head around the most of it now.
Sorry for the block of text, I have put my actual questions in blue to make them a little easier to spot.
So I have the 16GB Galaxy S from Vodafone UK. It is currently completely stock (not even rooted), and is running the JF3 firmware. The details of the phone are:
PDA: I9000XXJF3
Phone: I9000XXJF3
CSC: I9000VODJE4
The phone is unbranded, and will accept an o2 SIM, so I assume it is SIM unlocked.
I am wanting to try out Froyo on my device, and think the JM8 build is going to be the most appropriate.
Do I need to root/backup anything on my phone first? (I am fine with losing apps etc, and would rather reinstall from scratch anyway).
I have signed up to SamFirmwares, and have downloaded the file GT-I9000_I9000XWJM8_I9000XXJM4_CODE-MODEM, which I believe is the right firmware for my phone and region. I have also downloaded the s1_odin_20100512.pit file, which i *think* is the right one.
I also got the CSC_I9000OXAJM1.tar.md5 file which i think should be the right one. I also have Odin3 v1.3.
Can someone please just confirm these are the correct files for me?
So, all I need to do is:
- Start ODIN.
- Put my phone into download mode.
- Select the Re-Partition box, and make sure Auto Reboot and F. Reset Time are checked.
-Select the CODE file in the PDA box, and the Modem file in the PHONE box.
- Put the CSC_I9000OXAJM1.tar.md5 in the CSC box.
- Press Start.
Am I right to think my phone will now flash?
What are the likely-hood of me bricking/destroying my phone if I follow this procedure?
Again, I'm sorry that you have probably answered these questions a hundred times before, but hopefully you can understand why I want to be sure I'm doing this right .
Before you do anything please check if you CAN access download mode. If you can then its all GOOD! you are spot on and I congrats you on doing your research as many don't. Also PLEASE don't install the Froyo Betas as you can see for yourself (JPH/JP3) that theres ALOT of problems on it especially if you don't know much about flashing. Just wait another week or less for OFFICIAL FROYO as if something does go wrong we can actually get support from Samsung as its OFFICIAL.
Also NO you do not need to root your phone. You can do that if you choose to afterwards with a rom update/custom mod. Or just download the samsung root app from market rooting is very painless.
JM8 is NOT froyo.. It's eclair... (JP# is the currently designated Froyo series, but I suspect the designators may change after it becomes stable to the per-month thing)...
Honestly, at this point of time though, it isn't worth it. Samsung seems to have backported the highmem patch to eclair anyway, and Froyo isn't yet stable. Furthermore, there are reports of people's imei getting corrupted (which is fine if you back up /efs maybe, but it still isn't a safe operation).
Honestly, unless you have a need for the new API's, just wait until it's released (it's expected by the end of the month). And then, to be uber safe, use kies to upgrade.
Although, at this point of time, you should probably upgrade your firmware to a newer version of eclair anyway (using kies), because JF3 is ancient, and plenty of problems were fixed in August.
Thanks for the advice guys. I thought JM8 was a Froyo release. After researching more tonight, it seems the JP releases are less than stable at the minute, so i'll stay away from them and wait for the official release.
I updated my firmware via Kies this morning, and am now running:
PDA: I9000BUJM4
Phone: I9000BUJM3
CSC: I9000GVODJM3
The system seems to be running pretty much the same as before. There is no lag etc and it all runs smooth enough.
The only problem I have is that the software updated has now filled my phone with Vodafone branding. It has the Vodafone start screen, and loads of crappy Voda apps on it.
Is there a way I can remove these? or at least make sure I get a "clean" upgrade with the next software update (would removing the SIM before updating work?
You COULD root your phone and use Titanium Backup to remove the apps you don't want. But in all honesty I say get the latest official rom that your provider has. Be it the old JF3 as when Froyo comes out and you do (fingers cross) get a problem you can get actual support. This moment in time I would recommend you do nothing but go back to JF3 and wait for Froyo. But its your device so upto you

Galaxy S i9000 - Upgrading & KIES - Not happening!

Hey all,
I have a wierd problem - and was wondering if you can help. I have tried searching the forums for a solution - but could not find one (maybe I didn;t look hard enough) - so apologies...
My Galaxy S (GT-I9000) has the following spec:
Firmware - 2.1-Update1
BaseBand - i9000XXJF3
Kernal - 2.6.29 root SE-S602 #2
Build - Eclair
Over time have had the usual problem os on-going lag etc etc. But recently I started having the problem where the built in Media player and You Tube application refused to recognise and play any media. Trying to play DivX file comes back with error message: "Sorry this video cannot be played" - and the same for You Tube. The only solution is to restart the phone.
I tried to connect it to KIES to upgrade but it wouldn't have it - so after speaking to T-Mobile tech(?) ended up doing a factory reset. Now when trying to connect onto KIES - the connection is made but thats it. No indication of upgraded firmware etc etc. This I tried on several computers at work and the same result. Than when I tried on my own computer at home - it came back with the following message:
"This version of the device cannot be updated"
T-mobile have advised its a Samsung problem and have refused to help any further - and Samsung have not replied at all.
Any ideas guys?
Also - will installing Darkys ROM be a good move? Will it retain the TouchWiz UI or will that be blitzed?
Many Thanks guys
~LK~
well kies will only update the firmware you currently have...
example, if your phone is t mobile firmware, then tmobile will have to release a updated version, with their add-ons included, so i dont think its a samsung problem as we are almost upto 2.3.3 never mind 2.2 lol.
if you really want to up date your firmware you are going to have to do this 'unofficially' using www.samfirmware.com - to get the latest firmware release.
if you want to go custom, be sure to read up properly and know the ins and outs incase you have troubles,
the choice of which rom to go for is entirely down to you, we cannot say 'this rom is better than that rom'
so whatever you decide to do, be sure to read the instructions that come with it exactly as they are shown
Hi azzledazzle
I have spoken to t-mobile, and they inform me that they are shipping out 2.2 - and soon to be 2.3. Where the phone is not communicating with KIES or KIES not reporting any new firmware or KIES not updating IS a problem for SAMSUNG and not them. So you see I'm kinda stuck.
I can get the latest Samsung firmware from samfirmware.com but to be honest the long winded procedure of using ODIN etc kinda scares me. I knwo for many this is a simply process, but I don;t want to get it wrong.
Just one question - whats the advantage of having custom over original?
Thanks
~LK~
kies works for a lot of us, so i dont know whats happening where you are
anyway ODIN is relatively simple, providing you follow instrctions, in total there is only about 10 steps and you have nice new firmware
anyway there are many advantages over custom rom / original roms/
custom roms give you more speed, many more features, allow you to customise every feature of the phone and get rid of 'network branded' stuff.
you can also install funky fresh themes and completely revolutionise your device
but there are also downsides, Its possible to brick the phone (this can be fixed 99% of time), you lose your warranty, (this can be replaced by going back to stock) and i cant think of anymore lol
there are more positives than negatives, but it lies down to you..
not every android user runs a custom rom ya know lol
Hahah - so Custom wins
I'm in London - just down south of you...so not sure why KIES is saying that this device cannot be updated???
If I put a custom rom onto the device - would I be able to upgrade it to offical Gingerbread(when it comes out) with ease - or will it pose a problem?
~LK~
no, kies will not detect a custom rom
but however you can flash back to a stock rom and then it will find it
Kies requires two critical components to be in place to update .
One is a later version of the firmware to have been uploaded by the phone provider . In your case TMobile they have uploaded 2.2 or 2.2.1 you can proceed .
TMobile in your post say shipping out does that actually mean its on the servers .
Two Kies requires the correct identification of product code hardware id etc to locate the new TMobile firmware if thats not correct it fails .That usually apply to custom/stock roms .
If you have an untouched TMobile phone and cannot update its nothing to do with Samsung Kies and TMobile are your update path not Samsung .
jje
Hi
Just been on the phone to T-mob...and GAWD my ears burning...but anyway - their "THIRD LINE" support person told me that they do updates OTA, and if my phone is not getting it than there must be somethign wrong with the handset. He has advised me to either visit a local Samsung repair centre to have the phone flashed with the latest firmware or T-mob can do a handset swap...
lets see what the repair centre say - and how long it'll take.
Guys - rather than taking it to teh Repair centre - is flashing a new firmware something I can do? Is it easy?
Many Thanks for all your help.
~LK~
it is somewhat easy providing you take your time and read the instructions 2 - 3 times.
flashing your new firmware will take less than 30mins to download the required software / firmware - read the instructions and flash... it will take longer than this to send it to samsung.
BUT and this is a big BUT (like my gf's ) if you feel confused or scared... DO NOT DO IT, the chances of getting it wrong under pressure is high and if you dont know how to fix a brick, your doomed.
if in doubt..... do nout

[Q] Kies Not Showing the Newest Open European Firmware for my Note

I recently purchased a Galaxy Note (Unlocked) and am loving the device. I was reading online that there was a newer open european firmware (LA3) but was perplexed as my phone was saying there are no upgrades for it. I installed Kies (the UK version) and it updated it's self to 2.2 yet it still does not show any newer firmware than what is on my phone (KKA).
Is there a way to force Kies to let me update? or am I missing a step (I never did create a samsung account).
Thank you in advance...
Hi there,
I also recently purchased a Note, and have been spending FAAAR tooo much time lurking on this forum trying to work out whats what with rooting/roming and all things GNote.
Fairly new to all this android malarky and tbh i'm kinda just responding to your question as a way to clarify what, i have, thus far, gleaned from by lurksome xda ways! And as an attempt to stop lurking so much and try and give back some of the understanding xda has given me.
Your question is something I was also rather confused by, but from what I understand - It seems that Samsung rolls out OTA and Kies updates to phones with different CSC codes at different times.
I think it is only the German (DBT) phone which has had the latest LB1 update. I know that my XEU phone is also still on KKA, with no ota or kies updates available.
From what I understand, the way one gets the updates without rooting is through flashing them with a Windows app called PC Odin with the phone in download mode.
Or via rooting your KKA rom
http://forum.xda-developers.com/showthread.php?t=1329360
and then flashing the updated firmware with either Mobile Odin or Clockwork Mod.
In all cases I believe you must download the firmware from either the sammobile site or http://forum.xda-developers.com/showthread.php?t=1424997
If any (or all!) of that is totally wrong - please someone with greater experience wade in and put me straight, but I just thought that seeing as no-one else had responded - i'd try and make something of all the hrs i've spent lurking on here since i got this phone
Anyhow I'm sure if you just follow the links i've posted to the brilliant work of Dr Ketan - you won't go far wrong
Personally, I've not actually put any of this to the test yet - wanna make sure I really do know my arse from my elbow or in this case - my dalvik from my build.prop before I go messing with a £500 phone....
knowayback said:
Hi there,
I also recently purchased a Note, and have been spending FAAAR tooo much time lurking on this forum trying to work out whats what with rooting/roming and all things GNote.
Fairly new to all this android malarky and tbh i'm kinda just responding to your question as a way to clarify what, i have, thus far, gleaned from by lurksome xda ways! And as an attempt to stop lurking so much and try and give back some of the understanding xda has given me.
Your question is something I was also rather confused by, but from what I understand - It seems that Samsung rolls out OTA and Kies updates to phones with different CSC codes at different times.
I think it is only the German (DBT) phone which has had the latest LB1 update. I know that my XEU phone is also still on KKA, with no ota or kies updates available.
From what I understand, the way one gets the updates without rooting is through flashing them with a Windows app called PC Odin with the phone in download mode.
Or via rooting your KKA rom
http://forum.xda-developers.com/showthread.php?t=1329360
and then flashing the updated firmware with either Mobile Odin or Clockwork Mod.
In all cases I believe you must download the firmware from either the sammobile site or http://forum.xda-developers.com/showthread.php?t=1424997
If any (or all!) of that is totally wrong - please someone with greater experience wade in and put me straight, but I just thought that seeing as no-one else had responded - i'd try and make something of all the hrs i've spent lurking on here since i got this phone
Anyhow I'm sure if you just follow the links i've posted to the brilliant work of Dr Ketan - you won't go far wrong
Personally, I've not actually put any of this to the test yet - wanna make sure I really do know my arse from my elbow or in this case - my dalvik from my build.prop before I go messing with a £500 phone....
Click to expand...
Click to collapse
I appreciate the help to answer your question you are in part correct (from what I can gather). Samsung does issue updates based on CSC codes and there is nothing for the UK CSC code. However they also release what is called open updates. Meaning any carrier in a given country can use a open update for that country. Beyond that they release what is called open European updates that any unlocked phone in Europe can use.
My question is the latest open European update is LXA or LLA or something like that which is farther along than the KK5 I am on. Since it is open European I should be able to update to it I would think. There could be something to the fact that the UK is considered part of the EU so it might not fall under even an open European release and if that is the case than so be it.
I am just trying to find out why my unlocked international version of the note can not seem to update to the latest open European update
Ok, so from the sounds of it - i think your definitely better informed than me on Samsung update protocol
Haven't heard any of that before. I was under the impression that the XEU code was the unlocked open euro code....
Anyway, just thought i'd let u know that i took the plunge today - deciding that I trusted XDA more than Samsung to update my phone
Rooted my stock KKA rom using dr ketans posts as my guide, then flashed the stock LB1 firmware and have since flashed Franco's kernel.....all seems well so far
Although one thing i did notice is that my Antutu score was significantly lower after flashing Lb1, but before flashing Franco's kernel (haven't tested since)....
Anyway good luck waiting for an official update - in my limited experience - I wouldn't hold your breath waiting for OEM's to issue OTA updates...
Valdeck said:
I am just trying to find out why my unlocked international version of the note can not seem to update to the latest open European update
Click to expand...
Click to collapse
This is cool. But how to find whether my phone is locked or not?
And what about if we try to involve the Samsung support on this question? I'm also stuck with kk5 and i'm also in Europe.
Spo0f said:
This is cool. But how to find whether my phone is locked or not?
And what about if we try to involve the Samsung support on this question? I'm also stuck with kk5 and i'm also in Europe.
Click to expand...
Click to collapse
If you want to know what region your phone is from plug it into the computer after you have installed samsung kies. Once you do if you look at the screen for your phone you will see three sets of letters and numbers. The last one in the string will have your CSC once you get that do a google for where it is from.
If you are on kk5 like me then you probably have a UK code.
An phone is unlocked by default when you import it from Europe as they use a different model for cell carriers than we do in the states.
The simple way to get the latest updates is....change your CSC with *#272*imei# in the dialer pad to the lastest update ( csc)! You don't need root or odin or mobile odin. Just change your country code. This will wipe your phone...but after restart you will get a promt to update your software as soo. As wou are connected to a wifi. There are many post about it...the csc change is described in sgs2 foruns and all over the net. About the country code, please visit sammobile.com and in firmware section you will find detailed info about those codes.
P.S. My note was originaly in XEH ( open Hungary), I'm from Romania so I changed my CSC to Open Germay (DBT-debitel) and after restart i got 2 consecutive updates.
Hope to help, sorry for my bad english
Sent from my GT-N7000 using xda premium
The easiest way to get updates is via XDA. Download PC Odin, and choose whatever Rom you fancy from the first sticky thread in Note development.

S20FE Not Updating since OneUi 3 and Android 11

Hello all.
My S20FE (SM-G780F) has not updated from OneUi 3 and Android 11. It always says that I'm using the latest software. I've tried factory resetting the phone and using Smart Switch to no avail.
I'm in the UK. Never lived anywhere else. I reside here permanently. It's where I bought my phone brand new.
I checked the service provider software version and it says ZT0/ZTO,ZTO/EUX . However, when I use the dialler method to check the same information it says the CSC is BTL3.
I researched and ZTO seems to refer to Brazil. I've never been to Brazil or anywhere in that vicinity so I don't know why it says ZTO as the service provider information.
Could this be why I'm having issues updating? If the phone thinks it's Brazilian then it would stop me updating if I'm in the UK? Is that correct?
Samsung suggested I send it to them to flash the drive but they require a proof of purchase and as I bought the phone over 2 years ago I can't for the life of me find the original order email.
Just for clarification the phone has never been rooted or modded and all software etc is "official." I've looked into flashing the software with Odin. Would I need ro download the update file for the CSC my phone says it is or for the CSC it should be? Do I only download the latest update or would I have to stack them and download all the previous ones my phone missed too?
Please help before I tear my hair out.
flashing the phone yourself with Odin is very easy, there are dozens of YouTube vids to get an idea from. actually downloading the firmware is more difficult.
whoever sold you the phone is who you should be angry at, it obviously wasn't intended for use here. let me know if you want help flashing!
Same thing happened to my Mom's phone (a Galaxy A series device).
Use this guide and manually flash the latest firmware.

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