Hello all.
My S20FE (SM-G780F) has not updated from OneUi 3 and Android 11. It always says that I'm using the latest software. I've tried factory resetting the phone and using Smart Switch to no avail.
I'm in the UK. Never lived anywhere else. I reside here permanently. It's where I bought my phone brand new.
I checked the service provider software version and it says ZT0/ZTO,ZTO/EUX . However, when I use the dialler method to check the same information it says the CSC is BTL3.
I researched and ZTO seems to refer to Brazil. I've never been to Brazil or anywhere in that vicinity so I don't know why it says ZTO as the service provider information.
Could this be why I'm having issues updating? If the phone thinks it's Brazilian then it would stop me updating if I'm in the UK? Is that correct?
Samsung suggested I send it to them to flash the drive but they require a proof of purchase and as I bought the phone over 2 years ago I can't for the life of me find the original order email.
Just for clarification the phone has never been rooted or modded and all software etc is "official." I've looked into flashing the software with Odin. Would I need ro download the update file for the CSC my phone says it is or for the CSC it should be? Do I only download the latest update or would I have to stack them and download all the previous ones my phone missed too?
Please help before I tear my hair out.
flashing the phone yourself with Odin is very easy, there are dozens of YouTube vids to get an idea from. actually downloading the firmware is more difficult.
whoever sold you the phone is who you should be angry at, it obviously wasn't intended for use here. let me know if you want help flashing!
Same thing happened to my Mom's phone (a Galaxy A series device).
Use this guide and manually flash the latest firmware.
Related
My new SGS just got delivered today, bought it brand new from ebay, it is unlocked but from orange so there are a few orange bloatware apps like maps etc, not happy with these and want them gone but after trying kies it says my firmware cannot be updated (maybe due to being branded)?
Anyway just wondering which of the unofficial firmwares to flash from the samsung-firmwares website, I understand they come with certain files that may put phone into russian or make it so market does not work properly, some advice on this matter would be appreciated, I'm in UK if that helps. Cheers lads.
Oh and my current versions are
PDA I9000XXJF3
PHONE I9000XXJF3
CSC I9000RAJE5
Hi Davey,
I've just done mine for the first time tonight. I used firmware JG1, but used the CSC file suggested on the main thread firmware thread (cant do a link, forum wont let me).
A couple of notes - I originally tried using a front USB port on my machine and it stuck on file analysis. Worked better when I plugged it in round the back. Secondly, mine showed up on COM5 not 7 as in the guides but it seemed to make no difference.
Good luck!
Cheers pal, jsut wondering have you had any issues with the firmware you used? Russian language? Paid apps not showing up in market? Thanks.
No russian as long as you use the separate CSC firmware (CSC_I9000OXXJF9), and no other issues other than swype crashing the first time I tried to use (restarted the phone, problem solved).
Some apps arent showing up though in market, and I think a root is needed to fix it unfortunately. Not a big deal though - if you're willing to attempt the firmware, than I doubt rooting is a particularly big deal.
I'm in a similar position. T-Mobile UK, galaxy to arrive tomorrow.
I've seen several people complaining about lag on the phone until a firmware upgrade. Could someone point me to a post/website that gives a list of the latest firmwares and a step-by-step guide to installing them on the phone.
Thanks
same here, i have found a few rooting + firmware article from other websites / blogs.
however I only trust the guides from XDAdevelopers
kohog said:
I'm in a similar position. T-Mobile UK, galaxy to arrive tomorrow.
I've seen several people complaining about lag on the phone until a firmware upgrade. Could someone point me to a post/website that gives a list of the latest firmwares and a step-by-step guide to installing them on the phone.
Thanks
Click to expand...
Click to collapse
http://www.samsung-firmwares.com (register, login and select "i9000" from the list, the firmware files and guides are on the same page, as are the links to dowload the required tools).
I am on UK T-Mobile and have followed these videos in the order listed and have had no problems doing so:
http://www.youtube.com/watch?v=PpWcM44On88
http://www.youtube.com/watch?v=VzFE8-jWku0
The above is to update the firmware, the only thing I did that was not on the video was to use a different CSC file (Not the Russian one, I used CSC_I9000OXXJF9), doing it this way, I had no problems with using Swype as some have reported.
I then applied Paul's Custom ROM R2 from Modaco (Great Job) - the update roots the phone so you do not have to. It is all worth it as now my GPS, Wifi and speed all work wonderfully. the video of how to update the Custom Rom is here:
http://www.youtube.com/watch?v=uakGtQKmHNM
Remember to restart the phone after updating the firmware and also after updating the Custom ROM. Also make sure that you have installed the latest version of Samsung's KIES software which contains the drivers needed for the SGS. Also if you carry out this part, make sure you copy the update.zip file to the internal memory card for update to work as it fails to read from the external one.
I did all this on a Notebook running Vista 32bit without any problems.
Hi
I have a Galaxy Note bought from Handtec in the UK. They shipped me a Polish device. This Polish device has a CSC set to 'KOR'. The device is being used in the UK. The device is stuck on XXKJ4 2.3.5. I have no interest in either rooting the device, or trying out custom firmwares, but I do wish it to receive the official updates via either OTA or Kies.
From reading these forums, 'KOR' is not a valid CSC. So I use the *#272*Device IMEI# method to change the CSC. I select XEU as the new CSC which I believe to be for the UK where the phone is used.
I now get an OTA update which I download, but the phone refuses to flash it (tried several times). I try via Kies (downloaded from Samsung UK), it says "your device does not support software upgrading via Kies".
I wish to end up with a bog standard UK note at the end of the process, or at least something that will find/get the ICS update when it turns up.
Last time I order anything from Handtec. Updating a phone should not consume this much time, it never did on my iPhone. I love the Note, but need it to 'just work' due to a lack of time to muck about with it.
Can anyone offer a solution that does not involve ODIN, rooting, custom roms or any other non-Samsung provided solutions?
Kind Regards
Nigel (rather peeved with his Note!)
Just tried XEO (polish) CSC, and tried to update the phone again. Failed in the same way. Looks like I am going to have to send the pile of dung to Samsung and have them fix it up with a UK (English) ROM/CSC on my behalf. Kies still reports that it cant upgrade it either.
Waste of time
Rooting and flashing the latest stock ROM on my Handtec Note was rather simple and pain free. In the time you've already spent, you probably could've done it several times now with a time allotment added in for flashing ICS when it's released. LA4 was even a non-wipe ROM, so I didn't have to re-do all of my apps and settings.
And there are so many benefits to rooting, I don't see why anyone would go without. Full usage of Titanium Backup is in and of itself enough reason, let alone Ad-free Android, LBE Privacy Control, and several other great root only apps.
Well, I finally got it to flash by setting the CSC to DEU. It still would not update OTA, but at least Kies would finally see that it was an updatable device.
I used to spend many-a-happy hour fidding with my many WinMo phones and trying out various roms. These days I just need it to work (like my iPhone4 did!). That includes seamless major revision updates that see all my apps/config automagically put back on the phone after the update! It should not really be necessary to root a phone just so that you can do a full backup (incl settings) of it.
I love the note, its far more practical/versatile than my iPhone ever was, and the screen is superb.
Risk of a bricked device, too many custom firmwares, and custom firmwares that change every few days etc are the reasons I have not rooted/flashed with ODIN. I also do not know where to find a stock UK LA4 rom to flash to the device.
Due to the CSC being KOR, and having to change this, The phone wiped its self, that would have been the deal with or without root afaik.
The only stock UK rom listed on the sticky here: http://forum.xda-developers.com/showthread.php?t=1424997 is UK carphone warehouse. Which I imagine means I would get all of their crud on the phone too.
Nigel
thanks
I recently purchased a Galaxy Note (Unlocked) and am loving the device. I was reading online that there was a newer open european firmware (LA3) but was perplexed as my phone was saying there are no upgrades for it. I installed Kies (the UK version) and it updated it's self to 2.2 yet it still does not show any newer firmware than what is on my phone (KKA).
Is there a way to force Kies to let me update? or am I missing a step (I never did create a samsung account).
Thank you in advance...
Hi there,
I also recently purchased a Note, and have been spending FAAAR tooo much time lurking on this forum trying to work out whats what with rooting/roming and all things GNote.
Fairly new to all this android malarky and tbh i'm kinda just responding to your question as a way to clarify what, i have, thus far, gleaned from by lurksome xda ways! And as an attempt to stop lurking so much and try and give back some of the understanding xda has given me.
Your question is something I was also rather confused by, but from what I understand - It seems that Samsung rolls out OTA and Kies updates to phones with different CSC codes at different times.
I think it is only the German (DBT) phone which has had the latest LB1 update. I know that my XEU phone is also still on KKA, with no ota or kies updates available.
From what I understand, the way one gets the updates without rooting is through flashing them with a Windows app called PC Odin with the phone in download mode.
Or via rooting your KKA rom
http://forum.xda-developers.com/showthread.php?t=1329360
and then flashing the updated firmware with either Mobile Odin or Clockwork Mod.
In all cases I believe you must download the firmware from either the sammobile site or http://forum.xda-developers.com/showthread.php?t=1424997
If any (or all!) of that is totally wrong - please someone with greater experience wade in and put me straight, but I just thought that seeing as no-one else had responded - i'd try and make something of all the hrs i've spent lurking on here since i got this phone
Anyhow I'm sure if you just follow the links i've posted to the brilliant work of Dr Ketan - you won't go far wrong
Personally, I've not actually put any of this to the test yet - wanna make sure I really do know my arse from my elbow or in this case - my dalvik from my build.prop before I go messing with a £500 phone....
knowayback said:
Hi there,
I also recently purchased a Note, and have been spending FAAAR tooo much time lurking on this forum trying to work out whats what with rooting/roming and all things GNote.
Fairly new to all this android malarky and tbh i'm kinda just responding to your question as a way to clarify what, i have, thus far, gleaned from by lurksome xda ways! And as an attempt to stop lurking so much and try and give back some of the understanding xda has given me.
Your question is something I was also rather confused by, but from what I understand - It seems that Samsung rolls out OTA and Kies updates to phones with different CSC codes at different times.
I think it is only the German (DBT) phone which has had the latest LB1 update. I know that my XEU phone is also still on KKA, with no ota or kies updates available.
From what I understand, the way one gets the updates without rooting is through flashing them with a Windows app called PC Odin with the phone in download mode.
Or via rooting your KKA rom
http://forum.xda-developers.com/showthread.php?t=1329360
and then flashing the updated firmware with either Mobile Odin or Clockwork Mod.
In all cases I believe you must download the firmware from either the sammobile site or http://forum.xda-developers.com/showthread.php?t=1424997
If any (or all!) of that is totally wrong - please someone with greater experience wade in and put me straight, but I just thought that seeing as no-one else had responded - i'd try and make something of all the hrs i've spent lurking on here since i got this phone
Anyhow I'm sure if you just follow the links i've posted to the brilliant work of Dr Ketan - you won't go far wrong
Personally, I've not actually put any of this to the test yet - wanna make sure I really do know my arse from my elbow or in this case - my dalvik from my build.prop before I go messing with a £500 phone....
Click to expand...
Click to collapse
I appreciate the help to answer your question you are in part correct (from what I can gather). Samsung does issue updates based on CSC codes and there is nothing for the UK CSC code. However they also release what is called open updates. Meaning any carrier in a given country can use a open update for that country. Beyond that they release what is called open European updates that any unlocked phone in Europe can use.
My question is the latest open European update is LXA or LLA or something like that which is farther along than the KK5 I am on. Since it is open European I should be able to update to it I would think. There could be something to the fact that the UK is considered part of the EU so it might not fall under even an open European release and if that is the case than so be it.
I am just trying to find out why my unlocked international version of the note can not seem to update to the latest open European update
Ok, so from the sounds of it - i think your definitely better informed than me on Samsung update protocol
Haven't heard any of that before. I was under the impression that the XEU code was the unlocked open euro code....
Anyway, just thought i'd let u know that i took the plunge today - deciding that I trusted XDA more than Samsung to update my phone
Rooted my stock KKA rom using dr ketans posts as my guide, then flashed the stock LB1 firmware and have since flashed Franco's kernel.....all seems well so far
Although one thing i did notice is that my Antutu score was significantly lower after flashing Lb1, but before flashing Franco's kernel (haven't tested since)....
Anyway good luck waiting for an official update - in my limited experience - I wouldn't hold your breath waiting for OEM's to issue OTA updates...
Valdeck said:
I am just trying to find out why my unlocked international version of the note can not seem to update to the latest open European update
Click to expand...
Click to collapse
This is cool. But how to find whether my phone is locked or not?
And what about if we try to involve the Samsung support on this question? I'm also stuck with kk5 and i'm also in Europe.
Spo0f said:
This is cool. But how to find whether my phone is locked or not?
And what about if we try to involve the Samsung support on this question? I'm also stuck with kk5 and i'm also in Europe.
Click to expand...
Click to collapse
If you want to know what region your phone is from plug it into the computer after you have installed samsung kies. Once you do if you look at the screen for your phone you will see three sets of letters and numbers. The last one in the string will have your CSC once you get that do a google for where it is from.
If you are on kk5 like me then you probably have a UK code.
An phone is unlocked by default when you import it from Europe as they use a different model for cell carriers than we do in the states.
The simple way to get the latest updates is....change your CSC with *#272*imei# in the dialer pad to the lastest update ( csc)! You don't need root or odin or mobile odin. Just change your country code. This will wipe your phone...but after restart you will get a promt to update your software as soo. As wou are connected to a wifi. There are many post about it...the csc change is described in sgs2 foruns and all over the net. About the country code, please visit sammobile.com and in firmware section you will find detailed info about those codes.
P.S. My note was originaly in XEH ( open Hungary), I'm from Romania so I changed my CSC to Open Germay (DBT-debitel) and after restart i got 2 consecutive updates.
Hope to help, sorry for my bad english
Sent from my GT-N7000 using xda premium
The easiest way to get updates is via XDA. Download PC Odin, and choose whatever Rom you fancy from the first sticky thread in Note development.
I have an unrooted I9305 bought new from eBay in the UK, I believe the handset came from Singapore. I did a factory reset on it once and it restarted in Chinese or something similar!
I have just received an OTA notification that Android 4.3 is available, I haven't installed it yet. I am in the UK on T-mobile. Is it safe or advisable to install this update? From what I understand it will be 4.3 designed for Singapore, I don't want to screw my phone! I contacted Samsung support who came back to me within a couple of hours, confirmed that the handset was from Singapore but didn't seem too sure what would happen if I take the update. They suggested I should take it to a Samsung service centre and have it flashed with the UK stock firmware (which I would prefer) but the nearest one is 40 miles away, they would probably charge me for it, and Samsung said it would invalidate the warranty anyway.
I tried Kies to see if it would give me any more information about exactly what the update is, but Kies seems to be confused. I have version 2.6.1.13105_6 which is the latest according to Help->Check for updates in Kies itself, but when I plug in my phone Kies tells me I have to update Kies itself before updating my firmware. Samsung suggested using Kies3 which I tried but it says my phone is not compatible. I have had slightly better luck with an older version of Kies 2.3.3.xxx which displays my current firmware version and tells me there is an update, but doesn't show the latest firmware version so I still don't know what it will be.
I have just installed a smaller FOTA update and the handset build number now shows JZO54K.I9305ZHBMK1 but this gets no hits in Google so I don't know what it is.
I haven't rooted the phone as the guides usually say only do this if you know what you are doing, and I am clever enough to know how much I don't know!
Is it safe to install the OTA update and will it lose my current settings (like language) if I do? Or is there a better solution?
spencetj said:
I have an unrooted I9305 bought new from eBay in the UK, I believe the handset came from Singapore. I did a factory reset on it once and it restarted in Chinese or something similar!
I have just received an OTA notification that Android 4.3 is available, I haven't installed it yet. I am in the UK on T-mobile. Is it safe or advisable to install this update? From what I understand it will be 4.3 designed for Singapore, I don't want to screw my phone! I contacted Samsung support who came back to me within a couple of hours, confirmed that the handset was from Singapore but didn't seem too sure what would happen if I take the update. They suggested I should take it to a Samsung service centre and have it flashed with the UK stock firmware (which I would prefer) but the nearest one is 40 miles away, they would probably charge me for it, and Samsung said it would invalidate the warranty anyway.
I tried Kies to see if it would give me any more information about exactly what the update is, but Kies seems to be confused. I have version 2.6.1.13105_6 which is the latest according to Help->Check for updates in Kies itself, but when I plug in my phone Kies tells me I have to update Kies itself before updating my firmware. Samsung suggested using Kies3 which I tried but it says my phone is not compatible. I have had slightly better luck with an older version of Kies 2.3.3.xxx which displays my current firmware version and tells me there is an update, but doesn't show the latest firmware version so I still don't know what it will be.
I have just installed a smaller FOTA update and the handset build number now shows JZO54K.I9305ZHBMK1 but this gets no hits in Google so I don't know what it is.
I haven't rooted the phone as the guides usually say only do this if you know what you are doing, and I am clever enough to know how much I don't know!
Is it safe to install the OTA update and will it lose my current settings (like language) if I do? Or is there a better solution?
Click to expand...
Click to collapse
no u won't lose language english is in the blood of every Rom
Download a uk rom a d flash it with odin if ur afraid of any network issues. Since yur going to update via ota it makes no diff. Ur bootloader will be updated to the knox bootloader. And since you are not going to root it... just use odin to flash official i9305 firmwares. You cant go wrong.
Sent from my GT-I9305 using Tapatalk
Thanks.
hayabusa08 said:
just use odin to flash official i9305 firmwares. You cant go wrong.
Click to expand...
Click to collapse
I hope you are right! I presume flashing the firmware will remove all the apps and data I have put on the phone? Alternatively if I just take the OTA update is it likely to cause any issues or you can't be sure what it will do? And will that also wipe all my current apps and data? I have all the standard stuff backed up but since I haven't rooted there is some app data that can't be backed up, as far as I know.
As i have experienced before... unrooted phones data is not possible to be backed up. Heard of helium but yet to use it. So you may actually find out more about Helium app. Another alternative is you can use Kies to back up data.
Secondly check your gsm and lte bands of your phone and the carrier that ur using in uk. If the carrier supports it then it should not be of any issues with connectivity. Sgp phones are unlocked and usable worldwide. I dont see any issues unless your phone is faulty.
Sent from my GT-I9305 using Tapatalk
Morning there,
I've been reading all I've been able to since Monday here and also from search results in Google, but I still haven't got a clear idea if this is possible or not.
I live in UK and I've bought a new Galaxy Note 5, which I received last Saturday, the phone works fine, but it has a N920V firmware on it from Verizon US, and I want to get Android 7 on it.
Verizon hasn't updated the firmware for this phone since January this year, so no Android 7 on their network, at least I can't find any firmware on SamMobile.
I've downloaded Android 7 for it, but firmware N920C (for Turkey it seems...), I've tried to flash it with Odin v3.12.7, the phone has the FRP lock as OFF and I've gone into the developer options and turned ON usb debugging and OEM unlock, but Odin fails to flash it, I can still boot up the phone and use it as normal after Odin fails no issues, I just cannot flash it.
I don't want to root the phone, and I don't want to install any custom recovery or custom ROM either, I just want to install Android 7 and if possible have a firmware with less bloatware, hence I downloaded the N920C. I downloaded the latest N920C firmware available out of the 6 there is available, so if anyone here knows that I can use any of the other 5 and make it work I'll be happy anyway...
As always, many thanks for yourhelp in advance
Just contact me via whatsapp, and ill guide you. Because ive been pass the same problem with u.
+6282299180088
Can you explain it here? I don't use whatsup, sorry.
I've flahsed the phone with the latest Verizon firmware from SamMobile, I tried to flash it again with the N920C but didnt work.
Now with the latest Verizon firmware it always throws me an error when I restart the phone saying that the "SIM is not from Verizon", but still works on my EE SIM, so not too worried about that.
Also, I see now a red screen with Verizon name when I restart it, something I didnt have before....
Anyone knows how to get rid of these 2 things? or better even, how to flash the N920C firmware to it?
Thanks