[Q] HTC Sensation XL Screen problem - HTC Sensation XL

Hi
I bought a Sensation XL last week and notice that the sreen has some sort of a mark on the inside...
It is not visible when the light is on, but when the phone is in sleeping mode, you can see a weird pattern on it when you see it in the outside light..
Ive tried rubbing it off but its more visible when the screen has finger prints on it..
Ive applied a screen protector on it which has solved the problem for now.
I fear that some kind of coating might have been damaged on the screen because of which the mark appears..
Has anyone else faced this issue.. Is it covered under warranty..
Thanks

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Screen Problem - line on screen

Hello, I've had my diamond about a week, looked after it, no physical damage to it as far as i noticed...
but just been browsing and notice a small line about 1cm long across the screen only visible on light background, rainbow coloured. would this be a scratch underneath the screen? i dont feel any roughness on the outer screen. how would this happen, any solutions? cheers.
jmh7 said:
Hello, I've had my diamond about a week, looked after it, no physical damage to it as far as i noticed...
but just been browsing and notice a small line about 1cm long across the screen only visible on light background, rainbow coloured. would this be a scratch underneath the screen? i dont feel any roughness on the outer screen. how would this happen, any solutions? cheers.
Click to expand...
Click to collapse
Same here...
Thats a fault with the screen, I work for a big TV company and that is the most common fault we see in our service centre! is it a green line? if so then its probably some dust on an internal connector, According to our engineers its easy to fix but invoves taking the whole screen off!
(this is how it works with TV's im pretty sure its the same with a phone screen!)
That's funny, I recently noticed the exact same kind of scratch on mine.
I can only tell with a white background though...
That happened to me aswell. Just do a soft reset, it worked for me .
ma3a20 said:
That happened to me aswell. Just do a soft reset, it worked for me .
Click to expand...
Click to collapse
We're not talking about the same thing here.
In my case, it's clearly a scratch considering I can see it with the device turned OFF under the right lighting conditions (and at a certain angle).
I can't tell if it's the screen protection or the actual screen that's damaged though and I don't really care to try to find out

screen vaccum

So, My diamond woke up me this morning, as usual. but problem...
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Last night things worked great.....
You can`t get rid of this problem. It`s a HTC known issue.
A friend who ownes a Touch Pro has the same problem. If he puts his headset to recharge during the night face down , it will cause the interior of the touchscreen to vacuum wich renders his phone operable , but without touchscreen capabilites ( for a short while ).
I replied thinking you left your phone face down during the night. If not , then my solutions is invalid.
well i left my phone charging whitout pouch onto glass table, so that screen was down.. yes the problem disappeared but about 2-3 weeks my phones screen was dead because here(in estonia) january s temperatures are as low as -30C and screen needed heat to come out of vaccum. it happens occasionally(never happened before). to conclude it I bought new screen and changed screen myself

[Q] white mist

I have a HTC Droid incredible 2 & I have noticed white dots/mist on the bottom of my screen. Does anyone know the reason why & tell me if there is a way to fix this?
That's dust underneath the screen. I have a little in my phone as well in the same location. There's no fix for it.
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Attached is an image of the mark.
My Z3 did that - then the screen started peeling off! Repaired under warranty

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