[Q] Where to send my Int. GN for repair - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi,
I've bought a samsung Galaxy Note from Expansys-USA, unfortunately, the phone stopped working. Now, I doesn't turn on. I've tried every method, last step is to send for a repair, however I've sent an email to Expansys and no reply. I've called them, they told me to contact Samsung. Does Samsung USA help on international version Galaxy Note.
I need a clue here, please help me out of this, I'm missing my phone already.

Related

[Q] Question about G Note's warranty in US

Bought the Note in Xda marketplace which was originally from Poland, and I obviously don't have US warranty here, since the note haven't officially released in US.
Just bricked my note last weekend like many people did, and tried 1000 times/ways to fix it, but without any success.
What should I do???? Any repair center suggestions, or Samsung customer care in the foreign country maybe?? Please advice
I already posted this in another thread where you asked the same question:
http://forum.xda-developers.com/showpost.php?p=23318967&postcount=697

[Q] Help About N700 Motherboard

Hi, Im Penny, from Venezuela and I have a nice-but-not-so-nice Galaxy Note N7000.
So, this phone I got is from Europe, and I need to replace the motherboard because I have emmc bug, with only 8GB of usb storage and 200MB in /data. Problem is that I gave my phone to a Samsung Service Center from my city, and they told me they cant replace my Note motherboard because it doesn't belong to SELA (Samsung Electronics Latin America) so when putting my original IMEI into the new motherboard this will not accept it.
So they told me I need another motherboard... So here is my question: Which board I will need? I really have no idea from which country my phone is. Will I need to buy a new one from any country in Europe or I will need exactly one from the country which belong? If thats so, How Can I know which country is? and where can I buy it?
I have some possibility of buying the motherboard on Italy, but will this board accept my IMEI when replacement?
Hope can someone try to answer my question. Kisses and all
hi, try to get csc, dial *#06# for emei, then dial *#272*youremeihere#.
then you know which country. Best you contact that country.
Weird story from Samsung Latin America. Can not believe it.
Anyway all phones have brickbug, but is yours bricked? I dont think it is.
baz77 said:
hi, try to get csc, dial *#06# for emei, then dial *#272*youremeihere#.
then you know which country. Best you contact that country.
Weird story from Samsung Latin America. Can not believe it.
Anyway all phones have brickbug, but is yours bricked? I don't think it is.
Click to expand...
Click to collapse
Its was bricked, but I repaired with pit method, but 5 months ago its getting worse, sometimes it wipes data suddenly, got only 200MB for installing apps, etc, is getting too annoying. Its freezes like 8 times per day, some apps doesn't work, etc.
Thats what my center said and I thought it was actually pretty weird, but I need to know If I need to buy from that country or any on europe, cuz right know I can buy only from Italy, and I don't know if it will work, or if Samsung is lying to me actually.

[Q] URGENT: Where is the I9295 Assembled?

I need to know urgently where the international version of the S4 Active is made. I cannot find the info via Google. My cousin has ordered one from Handtec, and it has been held up by US customs since last Friday. First she was told that Handtec needs to send an FTC form; now Fedex is saying that all they need to know is where this phone is made. Needless to say, my cousin is furious. So, does anyone know? All I do know is that other Samsung phones have been assembled in Korea, China, and Vietnam.
Cant answer this question for the i9295 but the AT&T version was made in Korea (or mine was at least)
Now here is a road map to where you need to post questions in the future:
1. Hit backspace 2Xs 0.2 seconds(depending on your speed)
2. Click "Galaxy S 4 Active Q&A, Help & Troubleshooting"
3. You have reached your destination
It's just as well that there were no replies to my question. I was able to convince my cousin to cancel the order and buy it from a US retailer. She just got it a few hours ago, and according to the product code sticker outside the box, the phone was made in Korea.

[Q] Samsung Galaxy S3 Mini no cell service

I have a Samsung Galaxy S3 Mini that was brought to me because the user was experiencing trouble connecting to the T-mobile network. There would be cell service for about an hour, after which all service would be lost. The problem is reported to have started after performing an update a few weeks ago, which the user thinks was a firmware update. Now, the phone receives no cell service at all. I should also add that the phone was purchased through Groupon, and because of that they were told (by T-mobile) that they'd have to send the phone to China if they want it fixed.
Now this is where it starts getting pretty complicated. First, I tried checking the phone's IMEI number on imei.info. The result shows a Motorola W375 flip phone, not the Galaxy S3. I'm not sure what this means. Secondly, the model number of the phone is GT-I8200L which means that it's for the Latin American market. But it was working for 2 months, so I'm guessing it's not an issue with the hardware?
I'm pretty tech-savvy, but I'm by no means an expert when it comes to fixing phones, so I have no idea what to do at this point. The phone doesn't appear to be unlocked, since my (non-T-mobile) SIM card doesn't work. I'm finding lots of articles for things like "flashing firmware" and whatnot, but I don't know whether this would help. Maybe it's a lost cause at this point?
I'd greatly appreciate any help!
Its a known problem with a Samsung update! There must be a new OTA update from Samsung! Try this!
sent from Hell with my GT I8190
tobi-19777 said:
Its a known problem with a Samsung update! There must be a new OTA update from Samsung! Try this!
sent from Hell with my GT I8190
Click to expand...
Click to collapse
Thanks for your reply! But there seems to be no new updates. It says that the latest updates are already installed. The Android version is 4.2.2.
Where you from?
sent from Hell with my GT I8190
I'm in the US (Hawaii, to be more exact)
Try to flash an older firmware from Samsung
sent from Hell with my GT I8190

Samsung pay not working on Samsung Galaxy S10

Hello, Actually I'm residing in South Korea and I bought my phone from Morocco and I can't use Samsung pay neither other contactless payment app here. I already contacted the customer service here they told me to contact the one from where you bought the phone which I did but the service in Morocco told me that they don't have any answer for this problem.
I've read somewhere that's because of the firmware and I should change it to the country I'm in. I have a Samsung galaxy s10 SM-G973F (international version) and my question is would I have any problems if I install SM-G973N(Korea version) firmware on my phone (same processor Exynos 9820) ? and is it going to solve the problem ?
Thank you!
Hey, no expert here or anything just my 2 cents. I found a Reddit article that asks a similar question. Their Exynos device was in the US but Samsung Pay wouldn't work for them either. The comments seem to point to a change in the CSC needing to match the local region. You can read the article here. For the OP of that question they were hopelessly stuck because there is no US firmware for the Exynos version. You may have better luck since there is a version for your location.

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