The PHANTOM finger/stylus - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

You know this has been nagging at me for a LONG LONG TIME.... Since the days i used to use the Iphone 3gs.... This ALWAYS happens to me once in a while. I tried googling but to no avail, i'm sure there's someone out there who's experienced this.
Ok this isn't fixed to my galaxy note only it has happened on my Galaxy tab the 1st tab 7inch or somethin, has happened on my galaxy s2 and even happened on my iphone 3gs.
Example: You see a big button saying ok on your screen to press OR a letter you wish to key in on your qwerty keypad. You move your finger in to push on it and as your finger comes close within inches of touching your screen THE LETTER OR BUTTON IS PUSHED. Its like OMG IT JUST READ MY MIND HAHAHA. Its even happened to me with the stylus on my note, but even further i mean i'm not hallucinating but i could see i was like at least 1 finger segment away from the screen with my stylus and it registered a touch.
Anyone can explain this phenomena??? LOL or tell me what this is called

I believe this would be of interest to you, it describes capacitive sensing and its applications.
Also, the stylus is special, it's not capacitive. Start here, or search the forums, there have been lots of posts about the Note's stylus and the technology behind it.

Related

[Q] It Anyone Else Having Touch Button Problems?

Is anyone else experiencing the occasional mixup when hitting the back button? As not always, but many times regardless of the application thats open, I'll hit the back button and the search will come up and I wondering whether thats a common problem or a sensor in my phone is defective and I need to exchange it for a new one...
Thanks in advance
im having a different problem with the buttons. a lot of times my first touch wont register and i have to press it multiple times for it to be recognized.
I've noticed that my touch buttons aren't as sensitive as the touchscreen, and that I need to use a lot of pressure to get them to activate on the first try.
not alone there.. same issue here. I have a clear screen protector over them though.. though it shouldn't be a problem.. I've had the issue even before the protector so..
I have a problem with the back button too, not the other ones. However, when I press a spot a little to the left of the back button and not exactly over the button, it seems to register the press correctly.
I have found that the buttons just do not like any other finger than the index finger try to use the thumb and it will go to search or do nothing.I also returned my first phone as the buttons were terrible 80 percent of the time they would not work.So there maybe be a flaw in some of the phones as this one works fine even with the phantom skins on.The first phone would not even register a response with the skin on.
The buttons on the Captivate suck.
Buttons, as a construct, are well known.
The functional priority of the button is not a mystery and hasn't been for 100 years.
It has to click or otherwise give the user an indication the button has been pressed far enough to take effect.
It has to be tacticle. You have to have some way of knowing that your finger is on the button before you press it.
You have to have some leverage to put enough force on the button to make it move.
It has to be about the size of a finger tip.
It has to be visible. If you can't see it you can't press it.
It has to be different than other buttons that are millimeters from it.
It has to react the first time you press it, or you will naturally press it again, achieving unwanted results.
In all of the above, the Captivate fails.
The T-Mobile Galaxy has more a lot more real estate below the buttons to allow your fingers to get on to them, and a raised ridge on the rear surface of the phone exactly to give your other fingers something to grip against to increase aim and pressure.
But the Captivate has a nice lot of space at the top OH YEAH!
The only problem I have with the buttons is that I can't see them in a dark room
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm getting something similar. Sometimes when I hit the home button the search button blinks as if I had pressed it, then brings up the search screen. On my first captivate (mfg. date 7/16) sometimes it would happen once out of every hundred presses and sometimes it would happen 3 out of 5, very inconsistent. I traded that one in for one with a later manufacturing date (8/10), and my new one does it too but maybe only 1 out of every 100-200 presses. The fact that the search button blinks makes me think it's some kind of short/hardware issue. The back button has only triggered a search for me once, and that was on my first phone.
So this is a hardware issue or a software issue?
My back button on my phone must be pressed 4-5 times sometimes before it will register. The phone did not have the issue when I got it, and a friend of mine who has the Captivate as well does not have this issue.
It may be my imagination, but the phone seems to register touches better after I run a task killer or after restarting the phone, but tends to have issues when multiple apps are up and running.
I was having a button problem as well but fixed it by upgrading to JH3. h t t p://forum.xda-developers.com/showthread.php?t=767666
Your mileage may vary but it worked for me.
May be my imagination, but it seemed to be more isolated to back button on JH3 than JF6 on my machine. My perception is that if I take an additional half-second pause before pushing back button it registers more often. Do not believe it is hardware though. I believe that your home page(button), settings (button), and search(button) all reference something that resides in permanent memory(ROM) whereas the back(button) is trying to recall something that is in temporary memory (RAM) and possibly similar to lag issues may be related to Samsungs somewhat proprietary file allocation system. I am by no means computer literate enough to ponder concept any deeper than just mentioned.
I was having a problem with pushing the home button and the search would come up. I took it to a AT&T store and because I was still in the first 30 days they swapped it out for me.
i'm having a completely different issue with my touch buttons. my back button will register multiple button presses even when i'm nowhere near it. it's quite frustrating to be in the middle of an app and all of a sudden the back button goes off 3 or 4 times and gets you back to the home screen. i've tried searching the forums for some resolution or to see if someone else has had this, but not yet.
Edit: I must not have searched thoroughly enough, found another thread on this issue. http://forum.xda-developers.com/showthread.php?t=858873&highlight=back+button+issue&page=2

[Q] PhonePad flaws on galaxy s i9000

People with huge hands may find it ok to use their fingers on the phone page to switch between phone keys and log and favourites. We the normal dudes have to use the second hand to reach the father end. This in my opinion is a major flaw. These should be given at the bottom of the screen. Also, when we have found a contact on the key pad it doesn't give any option to open the contact to view. I am using dialer one in the mean while but samsung should do something here and in contacts.
Anyone has any other idea?
I haven't got large hands and I can easily navigate my way around the screen. How are you holding your phone?
How to hold it
I just hold it the way I have held all the other phones like hero, I phone, diamond but this is the first one with which I'm not absolutely happy. I mean the phone pad software. I hold it with my right hand with the thumb on the screen but have to really shift hand and stretch to reach the to left corner etc. this also requires many more taps to do the job. I'm telling you it nerds improvement.
No help
This means every one else is happy with the control being up on the dialer. I am disappointed but will have to stick with dialer one which is not bad at all. While stock dialer will continue to haunt us with many extra taps required to do the job.

[Q] Problem with display / S-pen??

Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
I have a video link but unfortunately I cant post the link here it wouldn't let me. Go to youtube and search "Galaxy note s-pen problem" the one by dudelmt
GALAXYNOTE said:
Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
Click to expand...
Click to collapse
Wacom styluses are magnetic based, not capacitive, so technically it doesn't need to touch the screen. You can place a piece of paper over it and trace images for example.
I can't reproduce what you are seeing though. If I open s-memo, and place the stylus in contact with the screen with no pressure, it doesn't trace.
Just watched the video - holy cow, your pen is nowhere close to the note. wow. it looks like it's a good 1.5 cm or so.
- Frank
For the lazy.
http://www.youtube.com/watch?v=9VfkXo0KU5c&sns=em
Can not reproduce this on my device. Sounds like some electronic magnet issues or perhaps some other pen?? Anyways, sounds like you should get your device replaced unless you wish to keep it as a Magical Note ;-)
No really can not reproduce your issue on my note.
Do you use your phone upside down often?
(really tired and sarcastic, I know it occurs right side up too )
Faulty Pen
You have a faulty pen! Your pressure sensor from pen's tip is defective, jammed, or maybe only the white tip is physically stuck.
Everybody could reproduce this behavior by putting the pen close to screen, with memo app running, and applying pressure on pen's tip with your finger/nail.
So it's normal for the S-pen not to register if there is no pressure applied despite contact? Because that is what is happening with my s-pen. There is contact, no pressure, and it does not register. Is this how it is suppose to work?
Also, does the S-pen have a very faint click or sound when applying pressure like it is activating a pressure sensitive "something".
Thanks
Same problem here.
My Video:
http://www.youtube.com/watch?v=tgFLb8bTnXY
I contacted Samsung for replace the Pen, but they told me that is the first time they receive this type of problem.. so.. they will tell me something after some check..
Same problem for me, noticed that it's usually after the first time you touch the screen with the pen, like it still thinks the pen is touching even though its not. I'll log it with Samsung too see if they give me the same 'haven't seen this before' line.
I also have the same issue, it's rather annoying.
Will play around and see what I can find out.
Did Someone find a replace for the S-Pen?
Same problem here, appears to be worse when you first start using the pen. They should add a calibration option for the pressure to fix this, i think its now auto calibrating and that's why the problem looks worse at start.
FIXED- S Pen Problems...
Hi guys,
I had the same problem of the S Pen drawing while hovering about 15mm above the screen, I managed to fix it but it ain't easy....
It involves pulling the pen apart and there are tiny parts in there!
I am kicking myself I did not take photos, but I honestly didn't think I would get it to work again...
If anyone is still having probs, I can make up a tutorial of what you need to do.
Atleast you MAY not have to buy another S Pen.
Cheers,
Dan.
heelerdog said:
Hi guys,
I had the same problem of the S Pen drawing while hovering about 15mm above the screen, I managed to fix it but it ain't easy....
It involves pulling the pen apart and there are tiny parts in there!
I am kicking myself I did not take photos, but I honestly didn't think I would get it to work again...
If anyone is still having probs, I can make up a tutorial of what you need to do.
Atleast you MAY not have to buy another S Pen.
Cheers,
Dan.
Click to expand...
Click to collapse
waiting for a tutorial
S-Pen repair tutorial- not for the faint-heated
OK...
Now I believe everyone that is having problems has at one time or another accidently or on purpose pulled the rear end out.
From what I have seen you CANNOT replicate this fault without that happenning.
Using a small blade prise the button from the Spen starting at the rear end.
The button will flex and pop out.
Pull the rear end off the pen (again ) now CAREFULLY and into a small tray if possible, turn the pen upside down and the 'bits' will come out, they are:
white nib
tiny O ring
tiny disk with nob one end and hole the other
electronics with button
What had happened on mine is that the o ring, disk and nib had pulled apart so that the disk and the wire-wound rod were always in contact so the Note always thought that the pen was in contact with the screen.
The correct order of bits is:
Nib-Disk-O Ring- Rest of electronics...
you will see the nib has a nob that will locate into the disk, the other side of the disk will hold the oring and all this sits against the wire-wound rod.
NO I AM NOT PULLING MINE APART AGAIN FOR PICS!!!
I put the electronics back in first and then using tweezers put the other bits back in through the button hole before carefully sliding it all back to the nib-end of the pen.
The button then pushes back in and locks.
Now, I a happy to answer questions, or if you like, and if you trust me, I am happy to have you send your pen to me here in Australia and I will repair it if i can.
Mine has been 100% since I did this...
Hope this helps!
Dan.
This sounds like an individual problem. For if the Note was faulty as described then it would have been noticed by the 80% in the poll here who like me think the note is pretty perfect.
Individuals and S Pen failures
I agree Gaugerer, it seems though that more and more individuals are finding this problem as more and more notes are sold...
Atleast it is fixable without the exhorbitant price asked for for a replacement stylus.
Cheers, Dan.
Hi I am thinking of also getting a Note and thus I went to a store for trying it out since I want to use it esp. also for taling notes during my meetings.
Thus the S-Pen is one of my keys in the decision and it did disappoint me:
I tried writing some text in the S-note app and when ever I finished a word and raised the pen the line is still drawn further and thus the text was not quite readable.
Same happens when I use the handwriting field at the bottom (instead of the screen keyboard). Then due to the lines being drawn further when the pen does not touch the screen, the recognition puts together the words.
So I think the problem is facing on many devices.
Does anyone ever get a better / more in-details answer from Samsung? Or should we one by one contact their support?
frankiboy_01 said:
Hi I am thinking of also getting a Note and thus I went to a store for trying it out since I want to use it esp. also for taling notes during my meetings.
IThus the S-Pen is one of my keys in the decision and it did disappoint me:
I tried writing some text in the S-note app and when ever I finished a word and raised the pen the line is still drawn further and thus the text was not quite readable.
Same happens when I use the handwriting field at the bottom (instead of the screen keyboard). Then due to the lines being drawn further when the pen does not touch the screen, the recognition puts together the words.
So I think the problem is facing on many devices.
Does anyone ever get a better / more in-details answer from Samsung? Or should we one by one contact their support?
Click to expand...
Click to collapse
I contacted "Samsung Exclusive Italy" but they simply told me that check for this problem and recall me. I Never received a call from them.
Thanks to heelerdog for the tutorial, but i dont understand well english, and without some pics I'm afraid to break the S-pen

Tip for fingerprint reader success rate....

I've had my Verizon S6 Edge for over a month and I've never had a great success rate with the fingerprint unlock, getting the "fail" haptic feedback regularly. I have my right thumb stored in 3 of the positions and my middle finger in the 4th. I placed my thumb at different angles in the 3 spots. and always moved it around to try and get as full a pattern as possible by the 100% mark when storing the print.
To unlock, I usually just placed my finger on the home button, other times I tried depressing it briefly and then releasing it, often just to get the fail feedback. What it appears I never did was just PRESS AND HOLD THE HOME BUTTON. It seems that that gives the reader the best impression, since I'm 100 for 100 with either finger since I began using this method.
I'm wondering if many of the posts I've read with people having trouble were using my original technique, and if all the people saying they never had trouble were using my new technique?
Anyway, prob'ly a case of RTFM, but I thought I'd pass my stupidity along....surely someone else is as dumb as me (maybe).
I've noticed this as well. I wish the home button was indented sort of like the iPhone. Both are good readers but the iPhone6 is easier to do faster and more correctly.
I usually press the home and release. Do this to turn the screen on. While I release the home button I keep my finger on the home button in order to get a read on my fingerprint. Since I got this phone, if I had issues 5 times total getting a read on is a lot. I'm very happy with it
i havent had any issues.. i get all angles of my thumb print and dont have to press down hard at all.. its way easier than the s5
Sent from my SM-G925V using XDA Free mobile app

Home button is too sensitive.

Hi all,
It seems my home button is way too sensitive, it sometimes(I say sometimes because it seems to vary) senses a touch from up to 3-5mm away from the screen. This becomes problematic because since it's range is so big, it can pick a normal press as a long-press or even seem to be pressing by itself and it's pretty annoying. Is there a way to lower/calibrate it's sensitivity or even better, to move the "hold" functionality to the back or HTC button?
This wouldn't have bothered me and I haven't even noticed it until I made a very favorable (for me) exchange with some guy and he calls me the next morning to tell me I tricked him because I gave him a faulty phone and the button presses itself, so I had to tell him I'll look at the phone and try to see what the problem is and if I can fix it by tomorrow, so any help would be appreciated!
Also, the guy said in 2 instances he put the phone down and it kept pressing itself.
Edit: apparently the problem might be liquids(water or sweat) on your finger, explains why it would keep activating after your finger was taken away. That moment when you're using a product wrong and blaming it on malfunctions. Can anyone replicate this for me? Wet your finger and press the home button, see if it registers as a long press(i.e. opens google now), I want to be sure it's not limited to my device.

Categories

Resources