Captivate Power button not working and boots with battery automatically! - Captivate Q&A, Help & Troubleshooting

I got a captivate, over a year old, never had a problem been through many flashes and custom roms etc....
Well it was actually running stock rom (froyo) for a while and suddenly the power button stopped working and the phone automatically booted when the battery was inserted. I read about the camera trick, took a picture and pressed the button a few times and it started working again. A few days later the button stopped responding and also it boots with the battery automatically again but this time the camera trick doesn't work (tried for a while many times), I did the factory update to gingerbread just to try that for the heck of it and still nothing. any ideas, suggestions, or other advice??

I think you have a problem with motherboard. Even the power button is jammed, it won't turn on the device as soon as you put the battery in.
I had same problem with PC and came out the motherboard had problem.

Same problem as well. Just started yesterday/today
Could it be software?
I'm running hacksung v16/17
I tried doing data/cache/system/dalvik reset and then reinstall, but it hasn't changed anything.
I might do an ODIN restore but I thought it was hardware.

Its hardware..check out mobiletechvideos.com they offer a power button replacement service.
sent mine put for the same issue, got it back in a week, works prefect now.

power button not working
... that's a hardware issue ... or so i read
you can take it apart and clean it you find instructions online
or you can use apps (which allow you to use the volume buttons to wake the screen)
i use MIUI .. it has a built in function (to use the volume buttons to wake the screen)

Time to get a new phone. I wouldn't waste money trying to repair it, something else will break and then what? Take a backup of your apps and data.

http://forum.xda-developers.com/showthread.php?t=1193057

Have you tried using odin 1 click to restore back to stock? That worked for me.

I just posted my solution here. See if it works for you, too.

Related

Lost Button & Keyboard Functionality

Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
dam1en said:
Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
Click to expand...
Click to collapse
Sounds like a hardware issue or simply a bad flash. Have you attempted to reflash the rom? Which rom are you using?
Well...
It wasn't working again this morning, but suddenly - out of nowhere - began to work properly. I'm stumped. If I ever figure out the exact issue I'll be sure to post back.
Thanks
Greetings,
I have same problem on my tytn...
Sometimes it suddenly starts working fine, but shortly it breaks again.
I have tried hard-reseting while it was working, but didnt help.
I think the problem appeared after charging my phone with a motorola v3 charger, so maybe it damaged my phone with over-voltage or something...
Anyway, if someone can suggest something i would be very grateful!
Hi I have exactly the same symptoms with my HTC Tytn II...when you power it on it starts typing letters (in my case CEDF). If the recording button is active it will start recording too. This happened suddenly and I haven't used any other charging apart from the usb and wall socket charger supplied with it.
All buttons (except front center key) and keyboard do not work. Any suggestions would be appreciated very much. This phone is only 8 months old.
Hi,
my Kaiser with dutty's WM6.1WWE ROM did the same this morning Yes I disabled the button 6 and stopped the voice recordings but all the hardware keys but few in the center of the keyboard are not responding. So I cant make or receive calls without taking the stylus out and touching the screen soft buttons andd that's pin in the ... while I am driving. I am using this ROM for almost a year now and I am extremely hapy (up to now) with its performance. When it all happened there were no activities on the phone - I woke up from a SMS notification (Yes I did receive an SMS from my bank) followed by repeting Voice Recordings. Any help will be highly appresiated! Thanks in advance!
keyboard problem
I am experiencing a similar problem with my stock tilt my keyboard does work however none of the text appears on the screen. I have tried hard reset and everything else I could think of, short of a clear storage reload. I would appreciate any help or suggestions from some of you more experienced users.
Bisonwill
anyone ever figure this problem out? im having the same thing happen now.
Same here
I've had it for a couple of weeks now.
I'm running WM6.1 from HTC (rom ver.3.29.422.1 from 2009-01-12) so nothing fancy here.
I even ordered and replaced the D-Pad and I replaced the keyboard (just the sticky part though). I totaly dismantled the phone and didn't find any issues with the cables.
Any ideas would be highly appreciated
Join the club!
This is crazy. My problem is exactly the same. I re-romed to the latest phoenix and it did not change a thing.
Help!
help....
any body here found a solution for the keypad/keyboard yet??? i have the same problem as you guys... any idea, thanks so much...
i have the same problem And there is something else. My Kaiser wakes up every 2 minutes - it's killing the battery. It works only for 6 hours now
Help
bump!!!
No more people with this issue or any solutions?
Pls! Help
ive joined the gang!
I decided to flash my cooked rom ive been working on.
i hadnt changed much in the kitchen and i think the flash has went badly.
it starts booting windows and where it should state "calibrate screen" it goes white and hangs there, buttons seem to respond by lighting up when pressed.
Now when i try to get it into bootloader or even hard reset it just doesnt work.
it just restarts the phone.
before this happened the backspace key hasnt been working for ages.
anybody got any ideas??
(lucky for me i have a backup kaiser!)
I'm having the same problem. Automatic wakeup, applications starting automatically, can't use keyboard, have to to use screen to use phone etc. I've hardreset using the clear storage method, reflashed a couple of times, but nothing helped. So here I am joining the club
If it's not a hardware issue, then try to flash another radio, many of the custom ROMs here doesn't include a radio, so if it's caused by a wrong radio, flash a new ROM without a radio doesn't help.
Check the Sticky for 'how to' if not aware.
PS: Check here for something need to know..
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Danhargreaves said:
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Click to expand...
Click to collapse
Try this:
1. Take out the battery from the phone.
2. Take out SIM card and SD card.
3. Press in and hold the CAMERA button.
4. Plugin to your computer using the USB cable, while keep holding press in the CAMERA button.
See does it enter the BOOTLOADER mode.
Once entered the BOOTLOADER mode, you can flash a new radio or rom right from there, in your regular way of running KaiserCustomRUU.exe.(Since you already have a HardSPL flashed on, otherwise a HardSPL is needed to flash first.)
Good luck.
Edit: If the power button and the camera button is still working, you can use the regular way of entering BOOTLOADER mode, and flash from bootloader mode or flash from SD card.
Originally posted by Manpreet @ www.sakajati.com
To enter in bootloader mode:
Simply Switch off your phone. Press and hold camera button and also press and hold the power button..You can remove ur finger from power button when phone is switched on but keep holding camera button until u come to bootloader …Now attach the usb to ur computer and do the flashing you normally do.
Click to expand...
Click to collapse
Thx for your suggestion:
I tried removing battery as sim and sd were already removed due to previous attempts in fixing!
so:
i removed battery (did not put back in), plugged in while holding camera
got nothing, so held power button at same time, the green light came on, then went off, and came back on again. but no bootloader.
i tried same procedure with battery in, and all i get is the OS loading up, no bootloader no matter how long i hold the buttons.
is there any other alternative method to get into bootloader (possibly involving other button presses)?
or any other ideas.
Really want to fix this as it was my "experimental" phone for cooking roms with.
Thanks again.
Suspect you have some hardware issue with the camera button. Can you ever take a photo with it?
Edit: Did you read through every post onthis thread:
MTTY (How to fix a bad ROM flash!)
If you tried that and still no luck, you can post your questions there. There are masters will keep an eye on that thread. And generally they only have time to look into their 'subscribed' threads, chances are they will not look into here.
Edit: Maybe the procedure I told is wrong, since I call from memory, check this:
dwny said:
If you have a bad flash....that's no reason to worry.
I haven't had to use MTTY to recover.
In most cases, if there's no issues with the Rom itself...you can pop out the battery and re-flash the same ROM from BootLoader Mode. This will also work if for some reason your computer crashes or loses power & restart during the FLASH.
If the Rom has issues.....the flash will not complete and the device will be stuck in BootLoader Mode. At this point,you must FLASH a FACTORY ROM!!
Pop the battery off 1st, power up the device, device will power up in BootLoader Mode, connect to pc & FLASH your devices FACTORY ROM. This will restore your device back to it's original out the box settings.
The above only works if the device has been put through the Hard SPL or SuperCID process.
I personally have never tried to flash a cooked ROM without unlocking any of my devices. From what I've read what others have experienced...the flash would just fail and they're stuck in BootLoader Mode.
Myself ... I've experienced bad flashes, bad cooked roms that I've cooked, lost power to a pc & had my pc crash during a flash. Listed above is how I've recovered. There is life after Bootloader Mode.
The only time you have to worry is if your device does not power up at all
As a public chef...it's your responsibility to set the parameters of your ROM! Meaning, Radio, HardSPL, program conflicts, etc.
You are not ultimately responsible if someone bricks their phone but if they pushed the issue, you could be hit with some form of liabilty because you failed on providing a simple Disclaimer that sets the expectation.
I hope I've been helpful.....
Click to expand...
Click to collapse
Edit again:
And try like:
Plug in USB first, and thenn press & hold Camera, Power button etc.
I remember once I read there is a way to enter bootloader without battery, just can not find the original again.

Buttons Not Working and severe battery Drain

Hi hope someone can help. Over the weekend my TD2 started playing up. All of the hardware buttons apart from the on/off button have stopped working. I also notice that if I turn the screen off with a short tap of the on/off button, after a few seconds it comes back on again. All touch screen functions are ok. It also appears to be draining the battery very quickly, to the extent that fully charged at bedtime (no bluetooth or wifi on and a stable 3-4 bar signal) it will be comppletely drained by morning. As far as I am aware the phone has not gotten wet at all.
I have also re-installed the office HTC rom, which made no difference
Any ideas??
So you reinstalled the stock rom and did a hard reset?
You can try Tarkim's Keyboard controller and see if your hardware keys can be mapped to a different function.
That would help eliminate hardware vs software issues.
I have the same problem. Also my backlight keeps working and won't go off. Can't perform a hard reset because my volume buttons(and all other hardbuttons accept the on/off) aren't working.
Searched for the solution but can't find it anywhere. Who can help me?
daanbrok said:
I have the same problem. Also my backlight keeps working and won't go off. Can't perform a hard reset because my volume buttons(and all other hardbuttons accept the on/off) aren't working.
Searched for the solution but can't find it anywhere. Who can help me?
Click to expand...
Click to collapse
Try clear storage app to HR.
Thanks for your reaction.
Yesterday I managed to put an official ROM on my phone.(latest from HTC site).
Problem only got worser. Phone gets complety stuck(directly after boot) in the volume screen. Sometimes its flashes back to the normal screen but only for 1 second. Buttons still aren't working so can't do anything with my phone right now( not even the hard reset methode you told me).
Started to think that this is really some hardware issue. Can't remember that water got in my phone or the phone felt really hard. Any solutions maybe?
Otherwise I think I just go to the store.
daanbrok said:
Thanks for your reaction.
Yesterday I managed to put an official ROM on my phone.(latest from HTC site).
Problem only got worser. Phone gets complety stuck(directly after boot) in the volume screen. Sometimes its flashes back to the normal screen but only for 1 second. Buttons still aren't working so can't do anything with my phone right now( not even the hard reset methode you told me).
Started to think that this is really some hardware issue. Can't remember that water got in my phone or the phone felt really hard. Any solutions maybe?
Otherwise I think I just go to the store.
Click to expand...
Click to collapse
One last thing you can try is a Task29 explained here.
Use your official rom (right click on .exe and extract the RUU_Signed.nbh and place in task29 folder, then connect device in Bootloader mode and run the Task29.exe. Follow the instructions in the link.

[Q] Power button broken, battery trick is not working.

sorry if there is an answer somewhere, couldn't find it.
my power button on the N1 broke and yestarday I had to turn it off. the battery trick (plug in the phone, take out and re-insert the battery a couple off times) worked once before but now the phone simply stays off.
warrenty is not an option anymore for me.
Is there any another way to turn the phone on without using the power button?
thanks in advance
Edit: just in case, my N1 is an SLCD model and its running 2.3.4.
Wow, I'm having the same problem and was about to make a thread like this.
Running CM7, the phone crashed on me last night and I had to turn it off. I tried the battery trick, but it's never worked for me. The few times I've had to turn the phone off, I was lucky and the power button worked after mashing it for a couple of minutes, but now it's completely dead.
I'm under warranty, but right now I'm without a phone and and need it back up ASAP..
(Mine is also the SLCD model, if it makes a difference.)
Edit: Managed to mash the button to life once again; My phone is back. I think I need to give HTC a call.
Try pulling the SIM and SD, as well as the battery, and re-inserting them all...
The other option - I read a post by a guy whose power button was stuck in the closed position, and he had to open the phone and separate the contacts to get the phone to start...
Also if you are anything into some DIY repair work, there is always a spare part for this http://shop.ebay.com/i.html?_kw=nexus one power flex
With the right tools, it shouldn't be to much of a problem replacing this part.

[Solved] Hardware issue with power button

Build date 1007 - in service August 2010.
I've been running Pinnacle 1.2 (been on it since v1.0).
Just moments ago I've found the power button to be unresponsive. This happened after I rebooted into recovery, sticking me there for a while.
I was stuck in a recovery loop- pull batt, reinstall batt, automatic boot back into recovery.
Somewhere in the process of trying different combinations of battery pulls with cable installs and volume up/down holds (trying for download mode) I ended up finally launching the ROM, but w/o a power button all I can do is pull the battery, and the moment I do, the phone automatically wakes w/o even touching the power button (which is totally new to me).
Any input would certainly be appreciated.
My first order of business is to flash to stock (JF6, bootloaders and all if all else failed) but being that it automatically boots when the battery is installed I don't think even a jig would help...or is the beer steering me wrong?
I am confused. You can go back to stock or no?
I cannot get into download mode. The only way to power the phone off is via battery pull.
I cant flash anything from recovery because it says the power button is disabled (it is).
As I put the battery back in the phone boots immediately...I mean the at&t screen lights up my palm before I put the cover on or even flip the phone over.
Use an app from market to enter download mode? system toolbox free is one
Used Odin to go back to stock KF1 and still no power button. Now System Toolbox won't work w/o root/busybox. lol
Once my phone falls asleep I can't wake it back up.
It may seem obvious that the power button is physically broken but I don't know why the phone boots up as soon as the battery is installed...that was never the case before this issue came up.
watsa? Anyone?
Can anyone else shed some light on what would make the phone boot when the battery is inserted (happened at the same time the power button became unresponsive), essentially denying me the opportunity to get to download mode.
beyond this point I am consfused myself. I initially blamed Pinnacle and thought going back to stock might fix it which obviosly didn't happen.. It seems like your power button is always "pushed" so as soon as you pop your battery in phone reboots..
watsa said:
beyond this point I am consfused myself. I initially blamed Pinnacle and thought going back to stock might fix it which obviosly didn't happen.. It seems like your power button is always "pushed" so as soon as you pop your battery in phone reboots..
Click to expand...
Click to collapse
On a second thought if it was the case then power button should have messed up functioning of your phone even after powering on. So I am consfused more. Need a hardware expert here
I'm preparing myself to deal with my beloved phone finally letting me down after all the success we've had...it's just really bad timing as I'm currently unemployed, broke and only 13ish months into a 48 month contract.
Ok, so after a physical tear down it seems to be in the external plastic of the button itself?
After removing the outer case and reinserting the battery I noticed it did not automatically boot up. I pressed the actual power switch/button that is connected to the board and the phone then powered up. I let it finish booting and held the power button down and the power options menu popped up. I clicked Power Off and it shut down fine.
This means it certainly isn't Pinnacle ROM (never thought it was, personally), or software related at all. Now to figure out what is going on between the plastic external power button and the power switch on the board.
Edit: Nothing was there? I blew out the dust reassembled the phone and now it works fine. Weird.

[Q} Power/lock button stops working

Well I've currently got zeus 3.2N installed, and the power button has become very temperamental. Sometimes it just will stop working and the phone won't lock, nor will power options come up. When the phone then locks on its own, I can't unlock it (the only way is to plug it in to a charger). Once plugged into the charger, it works fine for a bit but then the same thing happens and I have to unplug it to unlock it.
I've tried performing a fresh install several times, and have tried 3.0N aswell with no luck. I tried going into terminal and getting a log, but it told me it did not exist so I'm not sure if I'm doing it right.
Any suggestions?
EDIT: Nevermind, I just flashed back to stock rom, and I'm having the same problem. Must be a hardware issue...

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