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My phone has been working perfectly with JM5 & samset v1.9f with CFlag fix v1.80.
Then the other day I noticed the screen was shaking slightly when I held my finger on the screen, as if it couldn't locate where my finger was correctly. Also it shakes alot more severely while it's charging.
Has anyone heard of this problem before? Could it be a software fault that reflashing firmware will fix, or is it a hardware fault.
Please help!
Sent from my GT-I9000 using XDA App
it's called haptic feedback
it's on by default, you can turn it off from Settings
is that what you mean? or it's something else?
Maybe it's the touch point itself which doesn't register correctly.
Are you using an aftermarket (non-Samsung) charger? I remember reading about someone else having trouble with the touchscreen going bonkers while he was charging the phone on a non-standard charger, which for a capacitive touchscreen might indicate some kind of electrical grounding issue, (edit: or maybe not (link)).
edit: Maybe you can try discharging the screen by wiping it with a soft cloth used for cleaning vinyl records.
I have only ever used the charger that came with the phone, and the usb that came with it to attach it to my laptop.
The problem still exists while it's not charging, it's just alot less severe.
I'm going to have to flash it to stock firmware and hope that fixes it. If not I'll have to send it out to be repaired.
I hate phones sometimes......
Sent from my GT-I9000 using XDA App
I should also add my screen is perfectly responsive, there are no dead zones.
It's as if the touch screen can't tell which part of my finger is touching the screen. For example; If I put my finger flat on the screen rather than the tip of my finger, it shakes alot more.
Sent from my GT-I9000 using XDA App
miki4242 said:
Maybe it's the touch point itself which doesn't register correctly.
Are you using an aftermarket (non-Samsung) charger? I remember reading about someone else having trouble with the touchscreen going bonkers while he was charging the phone on a non-standard charger, which for a capacitive touchscreen might indicate some kind of electrical grounding issue, (edit: or maybe not (link)).
edit: Maybe you can try discharging the screen by wiping it with a soft cloth used for cleaning vinyl records.
Click to expand...
Click to collapse
Thanks for your help, I read the link you posted, very helpful. Maybe the charger was faulty and that damaged my phone overnight?
I tried the charger at someone elses house and the increased screen shaking still occurred. But if I connect it to my laptop by usb, it reacts the same as when it's unplugged.
I will try wiping the screen with a vinyl cloth when I get home. It has got a screen protector on, but I can't imagine that affecting it.
Sent from my GT-I9000 using XDA App
definitely not the screen protector
i have one installed, and i don't experience those screen shakes you described.
I found this interesting thread about someone having very simular issues: http://www.droidforums.net/forum/te...tions/31237-please-help-droid-has-shakes.html
It hasn't helped in solving the problem, but at least I know I'm not alone with this issue.
Edit
After reading the post more carefully, it seems that this persons issue somehow fixed itself.
Perhaps the best thing to do is check if this issue is covered by warranty (so I can send it to be fixed at a later date if problem is still there) & see if mine fixes itself too...
Sent from my GT-I9000 using XDA App
i used to experience this on my HD2 and Milestone, i must say that the galaxy S'es touch sensor is one of the best and have very seldom experienced this problem.
Link to video example>http://www.youtube.com/watch?v=Z2jdw8F3hrs&feature=related
Qazz~ said:
i used to experience this on my HD2 and Milestone, i must say that the galaxy S'es touch sensor is one of the best and have very seldom experienced this problem.
Link to video example>http://www.youtube.com/watch?v=Z2jdw8F3hrs&feature=related
Click to expand...
Click to collapse
Yes my problem is simular to that, but it's only that bad when it's charging from the mains.
I'm going to flash to stock firmware tonight. If that doesn't sort it I'll take it to a t-mobile shop & see what they suggest.
Apparently I've got 2 years warranty so if it gets worse rather than 'fixing itself' I can always send it to be repaired. I just don't want them to give me a refurbished one, knowing my luck it will be full of dead pixels...
Sent from my GT-I9000 using XDA App
Sounds like something interfering with the contact between your finger and the screen, or faulty hardware. ( Screen protector, wet fingers. )
If you are reproducing increased troubles with charger than it may very well be faulty hardware.
I can also attest to the high quality of the Galaxy S's touch screen, it can track 5 points very accurately.
It's not the screen protector as it was working fine with it before Tuesday, when the problem started.
I'm going to flash the firmware tomorrow when I have time, if that doesn't fix it then it must be hardware. I'll report back.
Sent from my GT-I9000 using XDA App
Intersting...
Ok, I flashed JF3 and the problem was still present.
I went to a local T-Mobile shop & showed them the problem. They basically said the phone still functions correctly, and recommended to stick with it and possibly get it repaired if it gets worse at a later date, which I fully agree with as I could get a refurbished phone in a worse state.
I reinstalled JM5, samset v1.9f, and used the update.zip ext4 instead of Cflag fix. I notice for some reason the problem seems less severe, but that might just be imagining it.
Thanks to everyone who helped.
Sent from my GT-I9000 using XDA App
I'd take it to an official samsung service point. There's no way a phone salesman would have a friggin clue about whether or not that's safe. It might make your battery explode and blow your nuts off if theres some shortcircuit in the phone or something...
Sent from my personal Dis-organizer GT-I9000
i solve this problem
It is temperature problem cpu is heating use home air conditioning home system and Cold it down as posible remove skin and cases protectors. Underclock cpu
I am using a HD2 and I noticed this problem when the phone is plugged in with a laptop. With Wall Charger, it works fine.
open up
i had the same problem with another phone. i tried everything. after that i just turned phone off, get all screws out of the back side. i pressed all connectors and after that put the plastic on it, turn the screws back in and restarted my phone. now i never got the problem anymore
NOTE: if youre not sure about what youre doing, ask somebody who know he can!
Kind Regards,
Even though she doesn't remember, I'm pretty sure my wife dropped her nexus one. Now i gotta fix it.
PROBLEM:
1. Camera doesnt work now. It force closes or just shows black screen forever. The camera flash doesn't work either.
2. After hanging up a call, the screen goes black.
3. Extremely weak WIFI reception.
4. Burning through a serious amount of battery power and the antenna gets really hot.
STEPS TAKEN SO FAR:
1. Thought it might be software related so I installed CM7 and the battery issue got better but thats it.
2. Cracked the phone open and checked to make sure nothing got jarred loose during an earthly impact. The camera unit was a bit cocked but it still didn't fix it. Everything else seemed fine.
ALL OUT OF OPTIONS. ANY IDEAS WELCOME. At this point I am prepared to start swapping parts. Any recommendations?
Sent from my Transformer TF101 using Tapatalk 2
dieselfiend said:
Even though she doesn't remember, I'm pretty sure my wife dropped her nexus one. Now i gotta fix it.
PROBLEM:
1. Camera doesnt work now. It force closes or just shows black screen forever. The camera flash doesn't work either.
2. After hanging up a call, the screen goes black.
3. Extremely weak WIFI reception.
4. Burning through a serious amount of battery power and the antenna gets really hot.
STEPS TAKEN SO FAR:
1. Thought it might be software related so I installed CM7 and the battery issue got better but thats it.
2. Cracked the phone open and checked to make sure nothing got jarred loose during an earthly impact. The camera unit was a bit cocked but it still didn't fix it. Everything else seemed fine.
ALL OUT OF OPTIONS. ANY IDEAS WELCOME. At this point I am prepared to start swapping parts. Any recommendations?
Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse
Had the same issue. Send it in to htc, they will fix it for you. PS: Don't worry about the bootloader.
Well thats the other problem. I cant ship the phone because it has a lithium battery in it. I know, sounds wierd. Its a long story but basically I have to attempt a repair myself hence why I'm looking for suggestions.
Sent from my Transformer TF101 using Tapatalk 2
dieselfiend said:
Well thats the other problem. I cant ship the phone because it has a lithium battery in it. I know, sounds wierd. Its a long story but basically I have to attempt a repair myself hence why I'm looking for suggestions.
Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse
I would start by replacing the board that the camera Is on. I think it is called the logic board or something similar
Sent from my HTC Desire using xda app-developers app
Hello, reader! If you are thinking that I made this story up: You are wrong. This is a very real and indeed VERY FRUSTRATING issue.
You can look it up on YouTube by typing "nexus 7 phantom touches". I am NOT here to post crap and lies. I am here to help. So please, if you are out of hope, tried EVERY SINGLE possible solution that was out there: RMA your device as soon as possible.
Hello, fellow Nexus 7 users!
Please read Edit #2 and Edit #4 after reading the story and a possible solution.
I was one of those who had a "phantom touch" problem on their Nexus 7 devices. Things like automatic typing and unresponsive screen are good examples.
I bought my Nexus 7 three weeks ago, and right off the bat it turned out that the screen has popped out from the left side of the screen. The screen was slightly lifted up over the bezel and creating a cracking sound when pressure was applied to it. I read about this problem on the Internet on how to fix it manually, but I didn't want to void the warranty, so I returned the device back to the shop for service. Two weeks passed, and I got my Nexus 7 back, with the screen fixed. That was the point where "phantom touches" started. Note: I updated my device from 4.1 Jelly Bean to 4.2 as soon as I bought the device and brought it home. I am a fairly new Android user, but I figured out things pretty fast. I am pretty sure it's a hardware failure, but magically somehow, reflashing to 4.1.2 eliminated the problem.
Now, how I fixed the problem (this may not be an ultimate solution, but it worked for me):
WARNING: Here you have to be very careful, because doing this might void your warranty AND if you royally screw up, you might have some problems. This is pretty easy, but just a note to everybody who will be attempting this.
You can also find in-depth tutorials elsewhere. I'm just telling here what I did.
1. I simply installed Asus Google Nexus 7 Toolkit v.4.0.0 to my computer and installed ADB and fastboot drivers. All these drivers can be installed via the Nexus 7 Toolkit, so no additional downloads are required.
2. Downloaded 4.1.2 Nexus 7 firmware. NOTE: Remember to choose 4.1.2, because the problems disappeared with the older firmware.
3. Unlocked BootLoader (this is the step which voids warranty, but can be easily masked up by locking BootLoader back to default.)
4. Flashed the firmware from 4.2.1 to 4.1.2
5. Locked BootLoader back.
6. Voila!
TLDR: The "phantom touches" caused on my device was Android 4.2.1 Jelly Bean firmware's fault AFTER I serviced my Nexus 7. Read Edit #2 and #4
I hope I helped somebody who is just as frustrated as I was!
EDIT: You must enter fastboot mode in order to unlock and flash firmware. To enter fastboot mode: power on device while holding both volume buttons until Google logo disappears and fastboot mode turns on.
EDIT 2 (IMPORTANT): Confirmed that this is not a software issue. The reason for phantom typing is that my screen isn't properly aligned with the rest of the device (motherboard), so the screen is slightly bent, creating this particular problem. This can be TEMPORARILY fixed by removing the certain screws from the left side of the screen. The problems will eventually float up again.
EDIT 3: Finally found confidence to RMA my device. Asus agreed to replace the device, but instead they gave me my money back. Bought an iPad mini 16GB instead. Don't get me wrong, I LOVE Android devices, but all this Nexus 7 mess got me all frustrated and I finally gave up. Asus customer support also told me that most of the early Nexus 7's are defect models with improperly aligned screens, causing this problem. And sadly, I had an early model.
EDIT 4 (IMPORTANT): Nexus 7 models starting with early serial numbers (Thanks to user Fotogravin for info) are possibly defect models. If there are no flaws, DO NOT RMA IT, but if there is, I suggest you RMA it as soon as possible.
Feel free to post on this thread. I'm actively following this thread to help out other people.
Last been here: 22.3.2014 (DD/MM/YYYY)
Thanks for this. Could you let us know when you went through the downgrade and how long you have been without phantom touches? After a factory reset, mine was fine for two days on 4.21.. Not questioning the fix, but just want to make sure before I do yet another wipe
Sent from my Nexus 7 using XDA Premium HD app
I immediately updated to 4.2.1 when I received my Nexus 7 two weeks ago. I only began to have the phantom touch issues when I put SmoothROM on my Nexus 7 two days ago. I'm currently in the process of restoring back to the stock ROM. I'll report back if I still have it.
rosebud said:
Thanks for this. Could you let us know when you went through the downgrade and how long you have been without phantom touches? After a factory reset, mine was fine for two days on 4.21.. Not questioning the fix, but just want to make sure before I do yet another wipe
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
I've been without the problem for at least 2 days now. Not entirely sure that the firmware downgrade helped, as I am pretty convinced that this is a hardware failure. We'll see.
I think it's hardware too. I've been getting the problem intermittently since I got the tablet and it was on 4.1 back then.
Tried returning it but it chose not to flake out while I was in store.
Sent from my Nexus 7 using Tapatalk HD
I've had this problem, but I've figured out that its not software at all.
Ive realised it actually seems to be from moisture. For example, if its a very humid day and my hands are a bit sticky, or say I've just got out of the shower or something, the small bits of ,moisture on the screen seem to confuse it, turn off the screen, wipe it with a dry cloth, and its fixed.
Sent from my Nexus 7 using XDA Premium HD app
No moisture.
https://www.youtube.com/watch?v=Xs0ZeLOJDyc&feature=youtube_gdata_player
Sent from my GT-I9300 using xda premium
I was having the EXACT same problem as shown in the video with my N7. I have no clue how this disappeared with the reflash, as this is clearly a hardware problem. Been issue-free since wednesday.
Sent from my Nexus 7 using xda app-developers app
Reflash fixed mine for about 2 days.. Saying that the issue is intermittent so possibly never fixed! I have just completed RMA form, Asus have advised its likely a hardware issue, a little frustrating as my previous device was a transformer prime which was plagued with hardware issues / design flaws. I thought being a nexus, I would be all good but nope , shouldn't moan.. However seems crazy that out of the dozens of android devices I have owned, the 2 I've had issues with have both been Asus. I know this isn't a major failure which makes going through the RMA process that little bit more annoying. I'm only doing it because I don't want the issue getting any worse.
Sent from my Nexus 7 using XDA Premium HD app
Clonetrone said:
EDIT 4 (IMPORTANT): Nexus 7 models starting with model number ME-370T and beyond are early, possibly defect models. If there are no flaws, don't bother returning it, but if there is, I suggest you RMA it as soon as possible.
Click to expand...
Click to collapse
This is nonsense. The model name of ALL nexus 7 models is ME-370T. To decide whether your tablet is an early model you need to look at the serial number, not at the model number which is the same for each and every nexus 7
Verstuurd van mijn Nexus 7 met Tapatalk
I'm on 4.2.2 and I've never had any phantom touches. You guys who are sticking with stock should venture out and try new ROMs and kernels. Only time I've ever had a phantom touch was when on stock, but after switching to Slimbean + Franco I've never had a problem since, and I've been running slimbean for as long as it has been on the N7.
My device suffered the phantom touch issue for a period of time. Only happened when I was in India with work and moved from an air conditioned room to outdoors ie balcony or similar. Has been fine in UK weather.
Sent from my GT-I9300 using Tapatalk 4 Beta
Mine fixed itself instantly after removing the screen protector
Agreed. My model was one of the first and I never had any issues.
I think these phantom touches are crap. The screen is sensitive so if your finger gets to close then you have a touch.. That is different from a "phantom" touch.
I never had any issues with either of my nexus 7's..I had 2. If the screen is lifted that is something different and most likely a random production thing. I'm sure people will read this crap though about early models and go and rma if possible.
I know some had three lifting issue but I stunt think it is as big of a problem as it seems. I mean people are not generally posting if they don't have an issue.
Sent from my Nexus 4 using xda app-developers app
Richieboy67 said:
Agreed. My model was one of the first and I never had any issues.
I think these phantom touches are crap. The screen is sensitive so if your finger gets to close then you have a touch.. That is different from a "phantom" touch.
I never had any issues with either of my nexus 7's..I had 2. If the screen is lifted that is something different and most likely a random production thing. I'm sure people will read this crap though about early models and go and rma if possible.
I know some had three lifting issue but I stunt think it is as big of a problem as it seems. I mean people are not generally posting if they don't have an issue.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
It's actually a real issue, I've got it on video - recorded a few days ago - but it hasn't happened since removing the screen protector, which makes me think the display technology used (can't remember the name, uses less layers to minimise thickness) being too sensitive is the culprit. Drove me nuts though...
Fotogravin said:
This is nonsense. The model name of ALL nexus 7 models is ME-370T. To decide whether your tablet is an early model you need to look at the serial number, not at the model number which is the same for each and every nexus 7
Verstuurd van mijn Nexus 7 met Tapatalk
Click to expand...
Click to collapse
Sorry about that. That's what the guy in the customer service told me. I guess I'll have a better look at this. Thank you for the heads-up!
Richieboy67 said:
Agreed. My model was one of the first and I never had any issues.
I think these phantom touches are crap. The screen is sensitive so if your finger gets to close then you have a touch.. That is different from a "phantom" touch.
I never had any issues with either of my nexus 7's..I had 2. If the screen is lifted that is something different and most likely a random production thing. I'm sure people will read this crap though about early models and go and rma if possible.
I know some had three lifting issue but I stunt think it is as big of a problem as it seems. I mean people are not generally posting if they don't have an issue.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Go to YouTube, type in "nexus 7 phantom touches" and see for yourself.
This is a very real and frustrating issue. I'm not here to post crap and lies, I'm here to give people information that phantom touches are most of the time, 80% hardware failure. I'm not asking anyone to RMA their devices right away. I give people time to think, maybe figure out their own solution.
It's good that you are not having any problems with your Nexus 7. You should be happy and not saying that this issue is "fake". None of it is fake. Not a single bit. This is a real issue.
I hope you understand.
Shmi117 said:
I'm on 4.2.2 and I've never had any phantom touches. You guys who are sticking with stock should venture out and try new ROMs and kernels. Only time I've ever had a phantom touch was when on stock, but after switching to Slimbean + Franco I've never had a problem since, and I've been running slimbean for as long as it has been on the N7.
Click to expand...
Click to collapse
I've actually taken my Nexus 7 to a professional. He tried many different ROMs and Kernels but it to no avail. We tried to lower and raise the CPU clock to see if it would help: it didn't. In my case, it was a 100% hardware/mechanical failure. I didn't have any screen protectors or fancy cases for the device. It was just Luck of the Draw, that turned away from me.
Are you guys saying your fingers were no where near the screen and it was getting touches? Wow.. that is strange.
I know it is a very sensitive screen and if your fingers are very close it can sometimes trigger a touch but I don't think is what you guys mean because I dont think that is a phantom touch.
Why don't you just rma for this? It isn't normal.. I have had 2 nex 7 and have bout experienced these issues.
Sent from my Nexus 4 using xda app-developers app
Richieboy67 said:
Are you guys saying your fingers were no where near the screen and it was getting touches? Wow.. that is strange.
I know it is a very sensitive screen and if your fingers are very close it can sometimes trigger a touch but I don't think is what you guys mean because I dont think that is a phantom touch.
Why don't you just rma for this? It isn't normal.. I have had 2 nex 7 and have bout experienced these issues.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I just RMA'd my Asus Transformer TF700T for this problem. I got a notice yesterday that it has been repaired and shipped so I'll find out soon if it is truly fixed. I assume they replaced the digitizer.
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Distaplia said:
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Click to expand...
Click to collapse
This happens every once in a while for me while using Swype keyboard. I thought it was a Swype issue, but if you're having this then maybe it's the phone. Haven't noticed it anywhere else but haven't tested.
Sent from my C6902 using Tapatalk
I have this problem too... I tested it with "touch test", and confirmed my suspicion...
Sent from my C6903 using xda app-developers app
I've run into something like this when trying to pull up the pie menu. Normally, sliding up onto the screen from below will trigger the pie menu to pop up (similar to the default "google now" trigger gesture). Every once in a while it'll instead register as a number of taps on whatever is already on that area of the screen (thus triggering some untended action or link most of the time). Of course it won't happen when I'm trying to reproduce it or running some kind of test, but when I least expect it, it happens again.
To verify this issue you can also try going to: Settings, About Phone (last entry on the bottom), Diagnostics, Test Device, Touchscreen.
If the recorded line really does skip you should contact your reseller/ Sony.
If it is just an occasional error it might be Software and not Hardware related. I have not had this problem yet, though.
Oh finally so it's not me alone. Great phone but this single problem lets it down. I'm suspecting a lot ppl have it and dont realise. Not everyone uses swype keyb or swype pattern unlock.
My suspicion is the sony screen protector fitted at factory. Tempted to rip it off.
Sent from my C6903 using Tapatalk
Hmm strange my phone's been having fur over a day now. I removed the screen protector that came supplied in the box and found the problem still existed. Now I've got a real cheapy one on and swyping has been real good.
Sent from my C6903 using Tapatalk
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
No problem here, maybe it's related to screen protector?
Ok now
@[email protected] said:
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
Click to expand...
Click to collapse
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
amm009uk said:
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
Click to expand...
Click to collapse
Hi, is your problem fixed? havent tried changing my screen guard.
Nope not really even though I was convinced at first. Problem comes and goes randomly.
My real issue is using Swype and it's driving me mad. As a workaround if I use my thumb it works fine. Must be the amount of surface contact while I swype.
Sent from my C6903 using Tapatalk
I confirmed the problem too
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
router0520 said:
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
Click to expand...
Click to collapse
Can't see the video, how does it look like? is it really a hardware issue? if then my phone is hopeless.
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
shteren said:
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
where to get an insulating case and what it's made of so I can get it to check if that works
brapicoco said:
where to get an insulating case and what it's made of so I can get it to check if that works
Click to expand...
Click to collapse
Any thing feom plastic that will seperate the body from the screen I think, so you can't short them with your fingers
Sent from my C6903 using Tapatalk
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
LahiruRD said:
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
yes it's a batch problem..
brapicoco said:
yes it's a batch problem..
Click to expand...
Click to collapse
So is hardware problem and will never be fixed?
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
This is bad, so the Flagship Device is comming to be a Crap Device.
Wee are here too:
http://forum.xda-developers.com/showthread.php?t=2540950
http://forum.xda-developers.com/showthread.php?t=2564985
Hello,
I have been noticing that my s-pen sticks/freezes sometimes. Hard to explain, but im going to try. Lets say I am swiping to type a message, once i take the s-pen off the screen, it continues to swipe the keyboard unless i move it even further from the phone. Same happens when i browse the web, sometimes the spen keeps scrolling the webpage even if i am not touching the screen but. I have air view option turned off.
has anyone experienced anything similar?
Thanks
Anyone?
I had the issue. I'm in the process of receiving a replacement from Samsung
Sent from my SM-N950U using Tapatalk
ramz1286 said:
I had the issue. I'm in the process of receiving a replacement from Samsung
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I hope I don't have get a replacement
stas333 said:
I hope I don't have get a replacement
Click to expand...
Click to collapse
How long have you had the phone before the issue appeared?
SiNJiN76 said:
How long have you had the phone before the issue appeared?
Click to expand...
Click to collapse
A few weeks. It doesn't always happen, maybe once or twice a week
So i got a new s-pen and the issue is still there. Called samsung and they expect me to mail my phone to them for repairs, which will take 2 weeks. Then the representative just hangs up. what a bull
Here is a video of the issue
https://youtu.be/HLsaj5bHIzs
I had a simmilar issue with my note 7, the s pen was the culprit, bought another and problem solved, if you got another s pen and the problem is still there, then warranty claim is a must
Ya, I'll be sending it for repair to Samsung
Saafir said:
curious.. do you have a magnetic case or car mount on it?
Click to expand...
Click to collapse
Nope, neither
Update, I sent the of time for you repairs to a Samsung facility in Texas. They did a good job not damaging the phone. So far everything works great, but I had the phone for less than 24hrs. I'll update the thread in a few days
Any update? I also sent my phone in for repair of a similar issue and when I got it back, it seems like nothing was fixed. Samsung wrote that they "replaced cosmetic" whatever that means?
So far my phone seems to be working just fine. Samsung replaced the screen and the s pen. I also wrote a note with a link to a video of the issue when I sent in the phone
started doing the same thing a few months ago. Initially if happened every few weeks but became more common as time passed. Finally sent the phone to Samsung again. Received an email from them today with findings.
Problem found:
AUTO REBOOT ON POWER OFF
Solution:
REPLACED PBA
So looks like they replaced the motherboard or components of it.