[Q] where to service my international note - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

hey guys. i have a note that is stuck on the galaxy.note black screen logo. ive tried everything even sending it to mobiletechvideos. after of week of trying the guy told me that the motherboard need to be changed
so i bought a new note (addict.much) and i would to know if samsung or someone else can service my defective note
any info would be greatly appreciated
i live in montreal canada
Sent from my GT-N7000 using XDA

Balbaroth said:
hey guys. i have a note that is stuck on the galaxy.note black screen logo. ive tried everything even sending it to mobiletechvideos. after of week of trying the guy told me that the motherboard need to be changed
so i bought a new note (addict.much) and i would to know if samsung or someone else can service my defective note
any info would be greatly appreciated
i live in montreal canada
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
Where did you buy it?

yiannisthegreek said:
Where did you buy it?
Click to expand...
Click to collapse
i bought it online at expansys.ca

Balbaroth said:
i bought it online at expansys.ca
Click to expand...
Click to collapse
You cant ship it back to them and have them get it to a Service Center for you? Did it come with any sort of warranty from expansys?

yiannisthegreek said:
You cant ship it back to them and have them get it to a Service Center for you? Did it come with any sort of warranty from expansys?
Click to expand...
Click to collapse
i did ask them about that i havent got a reply yet unfortunatly

Balbaroth said:
hey guys. i have a note that is stuck on the galaxy.note black screen logo. ive tried everything even sending it to mobiletechvideos. after of week of trying the guy told me that the motherboard need to be changed
so i bought a new note (addict.much) and i would to know if samsung or someone else can service my defective note
any info would be greatly appreciated
i live in montreal canada
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
hmm HOW did you get your Note that way? was it shipped to u defective or were you trying to root it?
Sent From Galaxy Note Baby!

missxtee said:
hmm HOW did you get your Note that way? was it shipped to u defective or were you trying to root it?
Sent From Galaxy Note Baby!
Click to expand...
Click to collapse
i was installing rocketrom v20-21 and i had a few bootloops , its obviously my fault but im still looking for repairs regardless even if i have to pay for it

Balbaroth said:
i was installing rocketrom v20-21 and i had a few bootloops , its obviously my fault but im still looking for repairs regardless even if i have to pay for it
Click to expand...
Click to collapse
ohhh then you can definitely fix that issue. I had the same problem when I tried to flash RR and I did a battery pull. started phone, stuck on screen that said Galaxy note N7000 and held the buttons to go into Recovery. hold the buttons till recovery shows up not just for 10 seconds sometimes it'll just make phone reboot.
Sent From Galaxy Note Baby!

Related

Hope for a Bricked Vivid ?? { Discussions of Possible Solutions }

Hello Guys,
I recently PICKED up a DEAD VIVID from a fellow XDA'r for a really cheap price hoping I can UNBRICK it and use it
As I have understood , This phone was bricked during the ICS update Process. Looks like the Original Owner did not know what he was doing LOL,
The phone should be here in a WEEK
Can anypone shed any light on how this can be fixed and what are the possible options ?
JTAG ??? HTC service
I live in INDIA BTW
bump....
Hope I wasn't a Idiot to buy a bricked VIVID ??
I don't think any solution has been found so far. If you hadn't already known, our vivid section is really small with not a ton of development going on. The people that couldn't follow directions were sort of left in the dust, and I don't know of anyone working on a fix for the bricks.
Sent from my HTC PH39100 using xda premium
mally2 said:
Hello Guys,
I recently PICKED up a DEAD VIVID from a fellow XDA'r for a really cheap price hoping I can UNBRICK it and use it
As I have understood , This phone was bricked during the ICS update Process. Looks like the Original Owner did not know what he was doing LOL,
The phone should be here in a WEEK
Can anypone shed any light on how this can be fixed and what are the possible options ?
JTAG ??? HTC service
I live in INDIA BTW
Click to expand...
Click to collapse
How "bricked" is it? Will it power on? Get to HBOOT?
timbrendelaz said:
How "bricked" is it? Will it power on? Get to HBOOT?
Click to expand...
Click to collapse
I assume he's talking about the worst kind we've seen. Like the noob who pissed off PG and made him leave.
Sent from my HTC PH39100 using xda premium
If it powers on and you are able to go to HBoot it can be saved.
Sent from my HTC PH39100 using xda premium
If you can get into Qualcomm dload mode, you should still have a shot at fixing it. If it literally can't get into dload mode, does not boot into fastboot, or any other possible method of pushing files to the phone, then yes, it is bricked. You will have to find a way to use JTAG or send it to an HTC service center.
Thank you all !!!!! hoping for RIFF box to work
I started a similar thread.....I also have a bricked Vivid.....I have been able to get mine to be recognized by QPST on com6 in phone download mode.....the question is, what do I do now? QPST seems to be pretty straight forward, but I have no idea where to find the necessary files to flash the phone. Any ideas?
Sent from my SAMSUNG-SGH-I727 using xda premium
..
I haven't been able to find any .hex files for our device. Tried opening the various .img files extracted from the PH39IMG.zip in a hex editor and saving them as .hex files but QPST returns an error. I don't have any experience in hex editing, but I know I can't brick the phone any worse. My g/f has went back to an HTC Inspire so I am going to keep this hope alive as a side project.
Sent from my SAMSUNG-SGH-I727 using xda premium
Whether this guy who bricked his phone was a NOOB, isnt really an issue now is it? Nor if he is one of the ones whom ticked off PG.. I bricked my Vivid, and 1) I'm not a NOOB. 2) I followed Directions to the letter ... did everything right and it still bricked.. but i had insurance through BestBuy , sent it in and got a new phone 2 days later.. re-tried the same steps i did before which bricked my phone, and it went through without a hitch... We arent here to judge people nor start up another thread which can potentially lead to another mass exodus from XDA
Well I just got off the phone with HTC....seems I was wrong about their warranty policy. Even though I was not the ORIGINAL purchaser the PHONE is still under warranty. I will be shipping it back to HTC first thing in the AM.
Sent from my SAMSUNG-SGH-I727 using xda premium
Haha. Sucks for the guy who let it go so cheap. Lol
Sent from my HTC PH39100 using XDA
djelement1 said:
Well I just got off the phone with HTC....seems I was wrong about their warranty policy. Even though I was not the ORIGINAL purchaser the PHONE is still under warranty. I will be shipping it back to HTC first thing in the AM.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Wow, I didn't even know that. All you have to do is send back the phone, no receipt, no nothing?
I called HTC and gave them my contact info and all the info about the phone....IMEI#, serial #, and part #.....told them what the problem was....and they emailed me the info about sending the phone in...worst case is the problem won't be covered under warranty, in which case I will have to pay $135 to have it fixed. Hopefully it will be covered under warranty though....
Hi I seen your problem to me step and follow these steps to get here http://forum.xda-developers.com/showpost.php?p=20807914&postcount=2 download from here http://www.filefactory.com/f/002b74e0f4775869/ version for AT & T is this RUU_HOLIDAY_ICS_35_S_CINGULAR_3.26.502.52 install it from your computer and running.
Forgive my English.
djelement1 said:
I called HTC and gave them my contact info and all the info about the phone....IMEI#, serial #, and part #.....told them what the problem was....and they emailed me the info about sending the phone in...worst case is the problem won't be covered under warranty, in which case I will have to pay $135 to have it fixed. Hopefully it will be covered under warranty though....
Click to expand...
Click to collapse
did you send the phone to them? did you got it back? did you had to pay anything?
slapshot30 said:
Wow, I didn't even know that. All you have to do is send back the phone, no receipt, no nothing?
Click to expand...
Click to collapse
JEANRIVERA said:
did you send the phone to them? did you got it back? did you had to pay anything?
Click to expand...
Click to collapse
yeah i've sent them many phones, a couple of hd2, touch pro, touch pro2
can't remember what else but yeah if ur not original owner from a store they go by production date of the phone, i've been lucky that i always got them fixed for free, only once they said that said that the damage to my screen was due to physical damage and didn't fix it, and they charged me $40 (they call it a triage fee) other than that, i had to pay to ship it to them but it's worth the $5 using usps priority mail, they ship back at their cost with a nice box and HTC lint free cloth lol
You need the H-BOOT
mally2 said:
Hello Guys,
I recently PICKED up a DEAD VIVID from a fellow XDA'r for a really cheap price hoping I can UNBRICK it and use it
As I have understood , This phone was bricked during the ICS update Process. Looks like the Original Owner did not know what he was doing LOL,
The phone should be here in a WEEK
Can anypone shed any light on how this can be fixed and what are the possible options ?
JTAG ??? HTC service
I live in INDIA BTW
Click to expand...
Click to collapse
If you need the H-BOOT let me know i,ll give you a copy once you have it leave it as is just put the zip file (PH39IMG.ZIP) to the root of the sd card hold down vol button and power at the same time once you see it boot let go and the phone will do the rest it will unbrick it for sure.

[Q] HELP! Please and thank you.

Ok, to put it simply my phone has this problem...
http://forum.xda-developers.com/showthread.php?t=884289
is there anyways this can be fixed? I mean I'm willing to tear this phone apart. Like changing the motherboard and all that. Anything.
athdaraxen said:
Ok, to put it simply my phone has this problem...
http://forum.xda-developers.com/showthread.php?t=884289
is there anyways this can be fixed? I mean I'm willing to tear this phone apart. Like changing the motherboard and all that. Anything.
Click to expand...
Click to collapse
I had that problem and ATT changed out my phone. Since then it has run perfectly. You don't mention what OS you are on but failing with ATT my only suggestion is at least get to some version of 2.3
I run Legend 4 with Corn 7.06 with no problems. If it still shuts down at least you'll be doing with a nicer ROM!
KMan94 said:
I had that problem and ATT changed out my phone. Since then it has run perfectly. You don't mention what OS you are on but failing with ATT my only suggestion is at least get to some version of 2.3
I run Legend 4 with Corn 7.06 with no problems. If it still shuts down at least you'll be doing with a nicer ROM!
Click to expand...
Click to collapse
This is what I get for buying a phone off of eBay. I usually never buy from eBay for this exact reason. I am so stupid.
I guess I could try flashing a different ROM, I currently have the Dark Knight ICS ROM but to be honest I don't think it will help. Thank you though for your reply.
Try checking with Samsung. A 10 minute call on a device I bought off of ebay got me a prepaid shipping label to return it under warranty. Since that is a known issue, they may fix it out of warranty also.
Franci, ignusms
Red_81 said:
Try checking with Samsung. A 10 minute call on a device I bought off of ebay got me a prepaid shipping label to return it under warranty. Since that is a known issue, they may fix it out of warranty also.
Click to expand...
Click to collapse
I actually just messaged you. XD Thank you Red. <3
but wait... if the phone is rooted and all that will I have to un root it or change it back to Gingerbread or something?
athdaraxen said:
I actually just messaged you. XD Thank you Red. <3
but wait... if the phone is rooted and all that will I have to un root it or change it back to Gingerbread or something?
Click to expand...
Click to collapse
Yep. If they're willing to fix it (probably just replace it) then you will need to return it to stock.

[Q] Phone Bricked please help!!!

hey all
i hv samsung galaxy pop cdma [indian version]
it got bricked while i tried updating it
from here:
"http://yagyagaire.blogspo​t.in/2011/12/how-to-upgrade-samsung-galaxy-pop-to.html#.UZot-bUzMTw"
its not working at all
i tried the following
>press the power button to switch it on
>tried entering into recovery mode
>tried entering into download mode
>connect it via usb to my computer and try pressing various combinations
NONE of these worked.
No response from the phone at all!!!:crying::crying::crying::crying:
please help me. :crying::crying:
i don't know what to do...please help me
Go to Customer care, act like a fool, tell them anything like u were upgrading from froyo to gb via kies and suddenly power went off and now device isn't booting at all
They will replace motherboard free of cost (if its in warrenty)
Sent from my GT-S5570 using xda premium
Not under warranty!
vishal007 said:
Go to Customer care, act like a fool, tell them anything like u were upgrading from froyo to gb via kies and suddenly power went off and now device isn't booting at all
They will replace motherboard free of cost (if its in warrenty)
Sent from my GT-S5570 using xda premium
Click to expand...
Click to collapse
:crying::crying::crying::crying:
thanks for the reply man
but
my phone is not under warranty
any other options ?
other than replacing the motherboard....there is something called a "JIG"...no clue though as to how it works.
can this be repaired at unauthorized service centers without replacing the motherboard....
ashut0sh said:
:crying::crying::crying::crying:
thanks for the reply man
but
my phone is not under warranty
any other options ?
other than replacing the motherboard....there is something called a "JIG"...no clue though as to how it works.
can this be repaired at unauthorized service centers without replacing the motherboard....
Click to expand...
Click to collapse
Only motherboard can help. JIG is working, but for total brick it won't work.
ashut0sh said:
:crying::crying::crying::crying:
thanks for the reply man
but
my phone is not under warranty
any other options ?
other than replacing the motherboard....there is something called a "JIG"...no clue though as to how it works.
can this be repaired at unauthorized service centers without replacing the motherboard....
Click to expand...
Click to collapse
Deja vu
This has happened with me too. Got my mini hard bricked and it was not under warranty. They will charge 5k for replacing the motherboard. I suggest you get yourself a new device instead of getting this repaired for 5000
Sent from my ST21i2 using Tapatalk 2
My frnd told me earlier, what he did was, he went to his frnd's shop and made a new fake bill with date for under warrenty
Now go to cc with fake bill, in countries like india this will work but this will work only if u havent gone to care before cuz once u go there, they have saved copy for bill for first time
Try this only if u dont have any other option left instead of buying a new device
Whats wrong in trying, worked for my frnd he was lucky enough
Sent from my GT-S5570 using xda premium

Camera Problem

Hi ive just got a second hand one and it has a camera problem in low light
The problem it has it has lines like a grid when using the camera in low light
This may sound strange but does the camera suffer from screen burn the same u get on a plasma tv. As im using a flip case and i wonder if thats the cause of it
Thxs
bornnslippy said:
Hi ive just got a second hand one and it has a camera problem in low light
The problem it has it has lines like a grid when using the camera in low light
This may sound strange but does the camera suffer from screen burn the same u get on a plasma tv. As im using a flip case and i wonder if thats the cause of it
Thxs
Click to expand...
Click to collapse
no, many of the older / refurbished models have a defective camera in them
some show purple / or other colors in low light.
clsA said:
no, many of the older / refurbished models have a defective camera in them
some show purple / or other colors in low light.
Click to expand...
Click to collapse
Any way of fixing it?
bornnslippy said:
Any way of fixing it?
Click to expand...
Click to collapse
no... sending it back to htc is the fix
clsA said:
no... sending it back to htc is the fix
Click to expand...
Click to collapse
Oh ive rooted it will that be a problem?
Also whats the Warranty on theses phones?
THxs
bornnslippy said:
Oh ive rooted it will that be a problem?
Also whats the Warranty on theses phones?
THxs
Click to expand...
Click to collapse
for warranty, you have to check with retailer himself, & your problem is hardware related, so maybe rooting might not matter, but it is advised to unroot it before taking it back to Service Center....
RishiChhikkara said:
for warranty, you have to check with retailer himself, & your problem is hardware related, so maybe rooting might not matter, but it is advised to unroot it before taking it back to Service Center....
Click to expand...
Click to collapse
Just to let u know i rang HTC UK they told me to reset it upgrade it to latest firmware if it doesnt solve it i can have it repaired for free
Thxs for your advice guys
Now to Unroot
bornnslippy said:
Just to let u know i rang HTC UK they told me to reset it upgrade it to latest firmware if it doesnt solve it i can have it repaired for free
Thxs for your advice guys
Now to Unroot
Click to expand...
Click to collapse
good for you, mine is from UK itself, Glamour Red edition,but doesn't have any international warranty, so they won't repair mine..
Do they repair them or do they swap them for reconditioned ones?
Sent from my HTC One using Tapatalk

LCD Screen Bleed

Hi Guys. I Just want to ask if someone here has a note 5 with motherboard Problem. I am having a hard time finding a good deal on my Note 5's LCD. they range at 140-150$. If yes, Pls feel free to contact me. Thank you guys.
To get a new screen through Samsung directly it's $154 that's what I paid Plus at 3 month warranty when you received your device back from Samsung
teckynerd6249 said:
To get a new screen through Samsung directly it's $154 that's what I paid Plus at 3 month warranty when you received your device back from Samsung
Click to expand...
Click to collapse
Thanks for the reply, I don't have that much money yet. that's why I Asked here hehe. Still waiting if someone has note 5 LCD board Problem, :good:
teckynerd6249 said:
To get a new screen through Samsung directly it's $154 that's what I paid Plus at 3 month warranty when you received your device back from Samsung
Click to expand...
Click to collapse
how can i contact a samsung for replacement?
It's growing day by day. Some guy said to me that it can be realted to battery getting bad. What do you guys think??
ammadqasim said:
It's growing day by day. Some guy said to me that it can be realted to battery getting bad. What do you guys think??
Click to expand...
Click to collapse
yes. mine's already occupied all of the LCD now

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