Camera Problem - One (M7) Q&A, Help & Troubleshooting

Hi ive just got a second hand one and it has a camera problem in low light
The problem it has it has lines like a grid when using the camera in low light
This may sound strange but does the camera suffer from screen burn the same u get on a plasma tv. As im using a flip case and i wonder if thats the cause of it
Thxs

bornnslippy said:
Hi ive just got a second hand one and it has a camera problem in low light
The problem it has it has lines like a grid when using the camera in low light
This may sound strange but does the camera suffer from screen burn the same u get on a plasma tv. As im using a flip case and i wonder if thats the cause of it
Thxs
Click to expand...
Click to collapse
no, many of the older / refurbished models have a defective camera in them
some show purple / or other colors in low light.

clsA said:
no, many of the older / refurbished models have a defective camera in them
some show purple / or other colors in low light.
Click to expand...
Click to collapse
Any way of fixing it?

bornnslippy said:
Any way of fixing it?
Click to expand...
Click to collapse
no... sending it back to htc is the fix

clsA said:
no... sending it back to htc is the fix
Click to expand...
Click to collapse
Oh ive rooted it will that be a problem?
Also whats the Warranty on theses phones?
THxs

bornnslippy said:
Oh ive rooted it will that be a problem?
Also whats the Warranty on theses phones?
THxs
Click to expand...
Click to collapse
for warranty, you have to check with retailer himself, & your problem is hardware related, so maybe rooting might not matter, but it is advised to unroot it before taking it back to Service Center....

RishiChhikkara said:
for warranty, you have to check with retailer himself, & your problem is hardware related, so maybe rooting might not matter, but it is advised to unroot it before taking it back to Service Center....
Click to expand...
Click to collapse
Just to let u know i rang HTC UK they told me to reset it upgrade it to latest firmware if it doesnt solve it i can have it repaired for free
Thxs for your advice guys
Now to Unroot

bornnslippy said:
Just to let u know i rang HTC UK they told me to reset it upgrade it to latest firmware if it doesnt solve it i can have it repaired for free
Thxs for your advice guys
Now to Unroot
Click to expand...
Click to collapse
good for you, mine is from UK itself, Glamour Red edition,but doesn't have any international warranty, so they won't repair mine..

Do they repair them or do they swap them for reconditioned ones?
Sent from my HTC One using Tapatalk

Related

Want to hard brick my phone.

Hi guys this is probably insane but my phone get deep scratches on all 4 sides because of a stupid cover so now I want to replace this phone and I think a hard brick is the only way so can u guys pls tell me how to brick my phone I m on stock 2.3.5.
And guys pls let me know that if I hard brick my phone thrgh your suggested method. HTC will replace and give me a new cell or not?
Sent from my HTC Incredible S using XDA App
The only way I know of to properly screw your phone is to flash an incompatible radio, but even then I'm not sure that HTC will replace it. First time I've come across someone who actually wants to bork their phone!
Downgrade to froyo. That will completely **** it.
Edit: HTC will probably replace the motherboard, almost as good as a new phone.
For what I known (at least in my country) phones are replaced with a new one if it has less than 7 or 14 days, after that they will repair your phone...
A myth through the web say that you could screw you phone by putting it in the micro-wave for a few seconds (obviously without battery); some people tell that it's detectable, others not, others say only if you cook for long time...
Thank you guys but I want more and exact suggestions by which HTC can replace my cell not only motherboard...I m from india.
Does anyone have an exact idea and yeah one more thing how to flash a radio.
Sent from my HTC Incredible S using XDA App
mohitgalaxy3 said:
And guys pls let me know that if I hard brick my phone thrgh your suggested method. HTC will replace and give me a new cell or not?
Click to expand...
Click to collapse
I think no cause you loose manufacturer warranty after making a phoneflash
mohitgalaxy3 said:
Thank you guys but I want more and exact suggestions by which HTC can replace my cell not only motherboard...I m from india.
Does anyone have an exact idea and yeah one more thing how to flash a radio.
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
I would be carefull because if you mess up your phone htc could say that it was caused by you when you got the marks on the case as they say you dropped it even if you didn't.
Nonverbose said:
Downgrade to froyo. That will completely **** it.
Edit: HTC will probably replace the motherboard, almost as good as a new phone.
Click to expand...
Click to collapse
And how can I do it man??
incrediblealex said:
I would be carefull because if you mess up your phone htc could say that it was caused by you when you got the marks on the case as they say you dropped it even if you didn't.
Click to expand...
Click to collapse
Hmm so I think I have to live with those scratches....right guys?
mohitgalaxy3 said:
Hmm so I think I have to live with those scratches....right guys?
Click to expand...
Click to collapse
I don't think its worth the trouble, of you deliberately brick it, they will either not fix it, or maybe replace the motherboard.
Maybe you can take it somewhere to get the casing replaced? You can buy that sort of stuff in eBay
mohitgalaxy3 said:
And how can I do it man??
Click to expand...
Click to collapse
No point really if there's nothing actually wrong with the phone besides cosmetic. Post a pic of the damage?
Idk how Urs in India, but Herr in Austria they just repair if phone never fell hard on the Ground or Water. My little Brother bricked his Samsung Galaxy Ace s Motherboard by flashing another Recovery. And Samsung has given us a new phone, it was rooted.
Sent from my HTC Incredible S using xda premium
See if there's an ota update, if so remove battery during update.
Sent from my anus using xda crap
itsbeertimenow said:
See if there's an ota update, if so remove battery during update.
Sent from my anus using xda crap
Click to expand...
Click to collapse
Yeah man even I was thinking abt it but phone is already upgraded to 2.3.5
Sent from my HTC Incredible S using XDA App
Silversniper said:
Idk how Urs in India, but Herr in Austria they just repair if phone never fell hard on the Ground or Water. My little Brother bricked his Samsung Galaxy Ace s Motherboard by flashing another Recovery. And Samsung has given us a new phone, it was rooted.
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
Yeah, this is what happened to my IncS. It was little less than a month old when my wife dropped it on hard ground. The ambient light sensor went berserk, and the phone would restart every few minutes. Took it to a HTC center here in B'lore, and they gave me a new IncS In fact, I was given the choice to take any HTC phone for the same price.
Good luck if you decide on doing the same
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HTC IncS, now on MIUI. Was on Cyanogenmod, VirtuousQuattro RC3/4, and something else before that
so they didn't ask why the light sensor went bad ? i mean does HTC replace a handset if it is damaged due to human error or natural causes?
gunswordx said:
so they didn't ask why the light sensor went bad ? i mean does HTC replace a handset if it is damaged due to human error or natural causes?
Click to expand...
Click to collapse
I never told them I dropped it But of course, unlike in your case, my phone did not have too many scratches on it. Very few, actually. The only apparent problem with it was the light sensor.
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HTC IncS, now on MIUI. Was on Cyanogenmod, VirtuousQuattro RC3/4, and something else before that
AymaR13 said:
I never told them I dropped it But of course, unlike in your case, my phone did not have too many scratches on it. Very few, actually. The only apparent problem with it was the light sensor.
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HTC IncS, now on MIUI. Was on Cyanogenmod, VirtuousQuattro RC3/4, and something else before that
Click to expand...
Click to collapse
mine is completely scratch free(one year old). just asking out of curiosity
AymaR13 said:
Yeah, this is what happened to my IncS. It was little less than a month old when my wife dropped it on hard ground. The ambient light sensor went berserk, and the phone would restart every few minutes. Took it to a HTC center here in B'lore, and they gave me a new IncS In fact, I was given the choice to take any HTC phone for the same price.
Good luck if you decide on doing the same
-----------------------------------------------------------------------------
HTC IncS, now on MIUI. Was on Cyanogenmod, VirtuousQuattro RC3/4, and something else before that
Click to expand...
Click to collapse
Wohoo man now seriously I'll brick it....just tell me one thing earlier I was using Samsung galaxy 3 and I used to flash roms directly using a software(Odin) now if I disconnect the data cable in the meanwhile phone will get bricked off course (dead).
Now I m new to inc s pls tell me a similar procedure I m on stock 2.3.5 no root nothing just tell me how to brick it in a similar fashion...pls man pls..
Edit: just one more thing I don't wanna s-off it bcs HTC will caught then I think just tell me how to make it dead pls man eagerly waiting for ur reply
Sent from my HTC Incredible S using XDA App
gunswordx said:
mine is completely scratch free(one year old). just asking out of curiosity
Click to expand...
Click to collapse
Oh, sorry! Mistook you for the thread creator. He apparently has a few scratches on his phone.
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HTC IncS, now on MIUI. Was on Cyanogenmod, VirtuousQuattro RC3/4, and something else before that

HTC one camera purple tint any idea?

my HTC one have purple and red tint when in low light
anyone have any idea?u guys can try cover your lens while in camera mode
see have any red or purple tint like me just wish there a solution on it
http://forum.xda-developers.com/showthread.php?t=2317507
Already solved here as best it can be IMO...
Sent from my HTC One using xda app-developers app
This is a hardware problem, the only way to properly fix it is to get a new phone. When the lens is completely covered, you're supposed to see just black.
I have the same problem only after 4.2 update as i look back to my other night scene photos before the update, everything is fine even at ISO 1250 still no purple tintng. After the update it appear all over the place even in ISO 400. I hope HTC can come up with an update to solve the camera issue. This is bad for HTC.
get your piece replaced within 14 days of purchase. or else you'll have to send your phone to service center.
I had the exact same problem with my HTC ONE. i tolerated it for 2 months then cud'nt take it anymore. Took it to service center and told them that i want my camera sensor replaced. Got my phone 7 days later with perfectly functioning camera!!
surajhawk said:
get your piece replaced within 14 days of purchase. or else you'll have to send your phone to service center.
I had the exact same problem with my HTC ONE. i tolerated it for 2 months then cud'nt take it anymore. Took it to service center and told them that i want my camera sensor replaced. Got my phone 7 days later with perfectly functioning camera!!
Click to expand...
Click to collapse
May I know how's your device now? Does the purple tint show again after a period of time?
Got a replacement, however, using for a while, the same problem happens again! It's like an endless recycle.
sshih said:
May I know how's your device now? Does the purple tint show again after a period of time?
Got a replacement, however, using for a while, the same problem happens again! It's like an endless recycle.
Click to expand...
Click to collapse
Hi, the camera issue will be fixed with the Android 4.3 update
Fix for HTC One camera issues coming with Android 4.3 update
Cheers
FAT4LITY87 said:
Hi, the camera issue will be fixed with the Android 4.3 update
Fix for HTC One camera issues coming with Android 4.3 update
Cheers
Click to expand...
Click to collapse
Nope.. Software will not fix this problem. Replace the phone.
*s¡gned
FAT4LITY87 said:
Hi, the camera issue will be fixed with the Android 4.3 update
Fix for HTC One camera issues coming with Android 4.3 update
Cheers
Click to expand...
Click to collapse
mrrick said:
Nope.. Software will not fix this problem. Replace the phone.
*s¡gned
Click to expand...
Click to collapse
More specifically, the 4.3 update attempts to fix it, does change it a bit, but does not completely fix the problem. I updated, it now goes black if I put it on a table but there is still noise in low light shots. I hear htc may be working on another OTA but this one may work better for some than others depending on how bad the issue was.
It is definitely a hardware issue, but it should be more addressable than this by software because it's just a matter of "ignoring" the noise. I have a camera at work that does exactly that when it has the same red noise issue.
Sent from my HTC One using xda app-developers app
Xerro-Five said:
More specifically, the 4.3 update attempts to fix it, does change it a bit, but does not completely fix the problem. I updated, it now goes black if I put it on a table but there is still noise in low light shots. I hear htc may be working on another OTA but this one may work better for some than others depending on how bad the issue was.
It is definitely a hardware issue, but it should be more addressable than this by software because it's just a matter of "ignoring" the noise. I have a camera at work that does exactly that when it has the same red noise issue.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
only problem is that its hard for software to distinguish what is noise and whats not

[Q] purple tint fix

Hi,
I purchased htc one on ebay. which is from Uk by imei, im facing purple tint issue, is there any solutions to fix this issue? is it hard ware or software issue? i don have warranty. im from india. please help me
manikumary said:
Hi,
I purchased htc one on ebay. which is from Uk by imei, im facing purple tint issue, is there any solutions to fix this issue? is it hard ware or software issue? i don have warranty. im from india. please help me
Click to expand...
Click to collapse
everyone I can remember who has posted here with the same issue has required hardware replacement to fix....
sorry for the bad news.
cr1960 said:
everyone I can remember who has posted here with the same issue has required hardware replacement to fix....
sorry for the bad news.
Click to expand...
Click to collapse
But i spoke/chat to us and uk htc support. they said the fix is coming in april. and its not at all hardware issue or camera.
manikumary said:
But i spoke/chat to us and uk htc support. they said the fix is coming in april. and its not at all hardware issue or camera.
Click to expand...
Click to collapse
They've said that on and off since the phone's release.
It is definitely a hardware issue. Specifically, the camera sensor itself.
No software can fix a hardware issue.
I actually have this issue myself, but I have a proper camera and don't really care about the camera on this phone too much. I knew it wasn't gonna be a good camera when I bought it.
Sent from my CyanogenModded HTC One, using Tapatalk
manikumary said:
But i spoke/chat to us and uk htc support. they said the fix is coming in april. and its not at all hardware issue or camera.
Click to expand...
Click to collapse
Thats BS. I had the same issue. They replaced the camera lens. That solved the issue. It is entirely a hardware issue.
Why htc giving false information? purple tint issue happened after some sw update? what if we replace the lens by htc , it can come in future if we update again right?

Root cause of the purple camera tint?

Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
og style said:
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
Click to expand...
Click to collapse
Before your camera quality went down hill did you do any upgrades ???
I didn't do any upgrades. I noticed that over time the pictures starting getting out of focus then the purple tint started.
Thanks
og style said:
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
Click to expand...
Click to collapse
Try this fix with the original camera :
http://forum.xda-developers.com/htc-one/general/how-to-htc-one-m7-purple-tint-fix-t2817607
I will give that a try. Thanks
og style said:
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
Click to expand...
Click to collapse
This has been covered many many times.
Software changes can help to mask the problem.
But the real problem is a faulty sensor, which is why HTC covers this under warranty and have openly admitted to the issue.
They have to replace the sensor for a better one, to truly fix the issue.
Heat is what makes it show up the most, but its truly a hardware flaw and the only "real" solution is to have it repaired.
Im surprised to see anyone still asking this...as its been covered all over this site and the web.
I figured that was the case from what I read. HTC will not fix my phone for free because I have taken the phone apart and unlocked the bootloader. Is there any place for me to buy the upgraded camera at? I got 2 cameras off ebay and they were both worse thank the one that was in my phone.
og style said:
I figured that was the case from what I read. HTC will not fix my phone for free because I have taken the phone apart and unlocked the bootloader. Is there any place for me to buy the upgraded camera at? I got 2 cameras off ebay and they were both worse thank the one that was in my phone.
Click to expand...
Click to collapse
you need the 3rd edition camera, cant remember the exact model number, but the only place I found it was a site called aliexpress, world wide shipping, sorry but you'll have to search that site yourself..
EDIT: your in luck, found it straight away http://www.aliexpress.com/item/Back...7-Original-new-Free-shipping/32242205804.html
Is this it?
http://www.aliexpress.com/item/Back...7-Original-new-Free-shipping/32242205804.html
og style said:
Is this it?
http://www.aliexpress.com/item/Back...7-Original-new-Free-shipping/32242205804.html
Click to expand...
Click to collapse
yup :good:
thanks

[Q] Fix for static noise speakers?

As no one is paying attention to the old thread I am seeking for a fix/solution to the white noise/static coming out of the speakers while the battery is below 40-45%
It's quite noticeable when watching youtube videos and having the volume around 10-20%. I've read that installing vipermod fixes the issues but not for me. I really don't want to RMA the phone as everything else is fine and i've also read that someone exchanged their phones 4-5 times and still has the problem. Does custom rom fix the problem? Is there any solution to the problem? Is it hardware or software related?
romdroid. said:
As no one is paying attention to the old thread I am seeking for a fix/solution to the white noise/static coming out of the speakers while the battery is below 40-45%
It's quite noticeable when watching youtube videos and having the volume around 10-20%. I've read that installing vipermod fixes the issues but not for me. I really don't want to RMA the phone as everything else is fine and i've also read that someone exchanged their phones 4-5 times and still has the problem. Does custom rom fix the problem? Is there any solution to the problem? Is it hardware or software related?
Click to expand...
Click to collapse
If there were a fix, I'm sure it would be posted and shared. So, unfortunately AFAIK, there's no fix.
Evolution_Tech said:
If there were a fix, I'm sure it would be posted and shared. So, unfortunately AFAIK, there's no fix.
Click to expand...
Click to collapse
Dammit. Are you also experiencing the same problem?
romdroid. said:
Dammit. Are you also experiencing the same problem?
Click to expand...
Click to collapse
I have noticed it with notification sounds only. I don't use the phone speakers often because I cast everything. Never bothered me enough to RMA though. I've had mine since November release.
Maybe i'll have to admit myself defeated by Google and Motorola then :crying:
Guys I am really torn, should I RMA the phone or have anyone found a solution? It reallys annoys me and I bought the phone for 500€ :/
romdroid. said:
Guys I am really torn, should I RMA the phone or have anyone found a solution? It reallys annoys me and I bought the phone for 500€ :/
Click to expand...
Click to collapse
Only solution at this point is RMA. Hopefully, you get one that works.
Evolution_Tech said:
Only solution at this point is RMA. Hopefully, you get one that works.
Click to expand...
Click to collapse
Yeah I also think that way...unfortunatley the repair center will try to "repair" it before giving me a new one. The problem is that the retailer does not sell nexus 6 anymore...
romdroid. said:
Yeah I also think that way...unfortunatley the repair center will try to "repair" it before giving me a new one. The problem is that the retailer does not sell nexus 6 anymore...
Click to expand...
Click to collapse
Contact Motorola directly. Return to them.
Evolution_Tech said:
Contact Motorola directly. Return to them.
Click to expand...
Click to collapse
Motorola uses the same repair center the retailer use...living in Europe sucks. Motorla does not handle repairs, they let a third party handles repairs in Europe (at least for Sweden)
I know now that the issue is 99% a software issue. The problem does not occur when using the earpiece and taking a call. Even if the battery is 5%. But if I use the speakerphone I can hear a slight static noise but not as much when watching YouTube
I would really appreciate if someone with the same problem found a solution or workaround until Google sort their **** together

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