Related
the title basically says it all. for t-mobile?
jkshowman said:
the title basically says it all, how do you get free edge?
Click to expand...
Click to collapse
idk but how do i get free money??
How is that even possible are you not supposed to connect to a network, doesn't a network charges you to connect to your phone? Its like saying,"How can I steal from the company so they cant find out im using their network?"
Why would you want free edge?
There is free wifi, and you didn't event tell us your carrier,
How do you have the G1 without edge anyway?
but for real, if we don't even know your company or country!
I want free money too.
oh and from the looks of the title and the question, i guess it would seem your age correspond with your number of posts
fleebailey33 said:
oh and from the looks of the title and the question, i guess it would seem your age correspond with your number of posts
Click to expand...
Click to collapse
Owned. Anyways @ OP, stop creating threads with questions that should be self explanatory. Just turn the WiFi on and your g2g
Guys, keep in mind post count has nothing to do with intelligence. Please try to keep elitism out of the forum so people don't feel afraid to ask questions. This -is- the Q&A section after all.
i used to have free edge for about a year and a half. then i moved to a different city and my coverage sucked, so i called t-mobile about the lousy signal i had, then she reset the towers and after that, it was gone. i had to call back and start paying for it i do not know how this happend but it did, and everyone was jelous. mistake on sombodys part.
The OP is asking how to steal and pirate services from a carrier. They can expect to be ridiculed a bit.
No to quibble but he did not directly ask how to steal or pirate a connection. He asked if it was possible to get Edge for free on T-Mobile.
The answer is not legally as far as I know. There have been atempts at using cheaper internet services on the G1, such as T-Zones, but those have been systematically blocked over time.
It is definitely the intent of T-Mo US to require one of the G1 (now android) internet services for all users of the G1 on the T-Mo US network. Some have had some success with rooting the phone and skipping registration. They would be using the G1 without any internet service or MMS, relying on wifi alone. It seems like a crippled way to use the phone to me but it is what some do.
why would you want free edge if you can ask for free 3g?
So, to start, I am a grandfathered unlimited data user (the plan for aircards not phones), so I have been using my SIM card in my unlocked P7300 for internet access. Just now I received the following message:
Dear ALEXANDER,
Your Data Service Has Been Suspended.
AT&T has recently attempted to contact you via text message and email regarding your data plan usage. Our systems indicate you are using a substantial amount of data and have exceeded 5GB. Therefore, we have temporarily suspended your service. This is to give you an opportunity to contact us to discuss your options, including being billed $.05/per MB for any usage that exceeds 5 GB. You also have the option to terminate service without penalty.
Please contact us at 800-331-0500 or 611 from your wireless phone, so that we may assist you in understanding your options and to have your data service restored.
We sincerely apologize for any inconvenience this may have caused you.
Thank you,
AT&T
Looks like they've got me in their witch hunt... Assholes...
Jade Eyed Wolf said:
Dear ALEXANDER,
Your Data Service Has Been Suspended.
Click to expand...
Click to collapse
Looks like someone needs to look up what "Unlimited" means in the dictionary.
Welcome to the club.
Twiddler said:
Welcome to the club.
Click to expand...
Click to collapse
You too eh?
Wow. What was ur usage?
gammite said:
Wow. What was ur usage?
Click to expand...
Click to collapse
Not sure who you meant, but I am just over 6GB with 3 days left on the month.
...but I have an "unlimited" data plan, so that number really shouldn't matter.
Must be ONLY data devices that had the "uMlimited" plan that are being targeted.
In the last 3 months I have been using over 100GB of data on my Android that has the iPhone uMlimited plan grandfathered to it now and only got the throttle text...
They likely will not cut me as the would eat over $600 of waived ETF's so I guess I have uNlimited until the contract ends
Just got the AT&T Elevate 4GLTE hotspot with 5GB a month for the home broadband works very well
When I find a LARGE file I just email my Android the URL and download it there that way I don't use up the 5GB on the hotspot. Then just pull the file off the memory via USB mass storage, which to AT&T's dismay is NOT TETHERING!!! But does almost the same in a few extra steps.
data adds up quick on the unlimited plan surfing Releaselog | RLSLOG . net
Jade Eyed Wolf said:
So, to start, I am a grandfathered unlimited data user (the plan for aircards not phones), so I have been using my SIM card in my unlocked P7300 for internet access. Just now I received the following message:
Dear ALEXANDER,
Your Data Service Has Been Suspended.
AT&T has recently attempted to contact you via text message and email regarding your data plan usage. Our systems indicate you are using a substantial amount of data and have exceeded 5GB. Therefore, we have temporarily suspended your service. This is to give you an opportunity to contact us to discuss your options, including being billed $.05/per MB for any usage that exceeds 5 GB. You also have the option to terminate service without penalty.
Please contact us at 800-331-0500 or 611 from your wireless phone, so that we may assist you in understanding your options and to have your data service restored.
We sincerely apologize for any inconvenience this may have caused you.
Thank you,
AT&T
Looks like they've got me in their witch hunt... Assholes...
Click to expand...
Click to collapse
Cancel that account and add the Tab to your wireless plan as an additional line ($9.99). Then add the data for non-Smartphones plan to the new line for $15 ($10.00 with Family Messaging Unlimited). So for $20 or $25 you're back to unlimited. This only works for the non-carrier P7300 or P7500 via the Cingular APN.
BarryH_GEG said:
Cancel that account and add the Tab to your wireless plan as an additional line ($9.99). Then add the data for non-Smartphones plan to the new line for $15 ($10.00 with Family Messaging Unlimited). So for $20 or $25 you're back to unlimited. This only works for the non-carrier P7300 or P7500 via the Cingular APN.
Click to expand...
Click to collapse
I might just have to do that. Then again, in the mean time, I've just been tethering to my unlocked SGS2. That one still is unlimited. I've been hearing that as long as I stick with the wap.cingular APN, AT&T either doesn't notice or doesn't care (yet). Be that as the case, I may just sell my P7300 and get a Transformer Prime instead... o.o
Jade Eyed Wolf said:
I may just sell my P7300 and get a Transformer Prime instead... o.o
Click to expand...
Click to collapse
I'd wait until January 11th to see what's announced at CES. Acer and Lenovo's quad-cores are pretty far along and I'd expect their release dates to be in February. They've got better features than the Prime (unless you're in to its dock).
This isn't just the Tablets. ATT is doing it to all the Skyrocket guys as well. Even though we have "unlimited data plans" you will get capped if you use too much data in a certain amount of time which nobody really knows how much time or data. It blows and I think someone should start a class action against ATT for false advertising and promises.
Currently Skyrocketing into Android Space!
Blackberrynomore said:
This isn't just the Tablets. ATT is doing it to all the Skyrocket guys as well. Even though we have "unlimited data plans" you will get capped if you use too much data in a certain amount of time which nobody really knows how much time or data. It blows and I think someone should start a class action against ATT for false advertising and promises.
Currently Skyrocketing into Android Space!
Click to expand...
Click to collapse
But their contract redifines unlimited (as far as the meaning!) and we all agreed to it even though it is a legal screw over...
They can change it at will as that is in the contract too...
Oh and if you use your phone then you agree to the changes when made!
Isn't corporate Americia great, they are the cause of the economy with crap like this. Just keep screwing the money earners that make you corporate giants what you are. They are killing themselves along with the economy not just AT&T but most all large corporations
You just have to be creative to get around their rules
Joe-Momma said:
But their contract redifines unlimited (as far as the meaning!) and we all agreed to it even though it is a legal screw over...
They can change it at will as that is in the contract too...
Oh and if you use your phone then you agree to the changes when made!
You just have to be creative to get around their rules
Click to expand...
Click to collapse
+1 what Joe-Mamma said.
Also, unlimited only means that they will not charge you for going over a certain amount. If you read your contract and/or TOS they say that they can throttle or suspend your access for "excessive" utilization. They never define what qualifies as "excessive."
nkrick said:
If you read your contract and/or TOS...
Click to expand...
Click to collapse
While you're in there, check out the clause about agreeing to arbitration for disputes. There will be no sueing AT&T - individually or class action.
BarryH_GEG said:
While you're in there, check out the clause about agreeing to arbitration for disputes. There will be no sueing AT&T - individually or class action.
Click to expand...
Click to collapse
That's AT&T covering their corporate asses, because they know how hard we'll screw them back once we as consumers all realize how bad we're getting ripped off and decide to band together and rebel!
And to anyone who will say "Well, that's the contract you agreed to..." to that I say: what other reasonable choice do we have? The key word there is "reasonable." There isn't a "reasonable" alternative so far as I can tell. That's why it's a monopoly, and that's why we all get screwed so badly.
Welcome to America Inc. indeed...
FML... *sigh*
Jade Eyed Wolf said:
And to anyone who will say "Well, that's the contract you agreed to..."
Click to expand...
Click to collapse
I've brought this up before, but this seems like a good point to mention again that according to the last line in section 6.2 of the TOS, you violate your contract if you connect your phone to "other equipment for any purpose." This means that if you ever charged your phone, you violated your contract.
This is the point where someone attempts to ridicule me for my "ridiculous" statement . So go ahead, but it is correct. Your charger does fall under "other equipment" and charging is "any purpose".
Code:
Megan: Thank you for visiting Sprint. What questions can I answer for you today?
You: Hello. how are you today?
You: Is anyone here?
Megan: Yes,
You: I would like to know why Sprint has lied to me and all their customers. Also, why Sprint is selling LTE phone when the FCC has clearly told Sprint that their network is illegal....?
Megan: I am fine. Thank you for asking.
You: Also, mainly. where is my 4G network for my phone that sprint has promised their customers.
You: Also, how is sprints 4G network even called 4G when Verizons 4G network actually works and gets around 50M down and 12M up while sprint can't even keep the towers they have.
Megan: I can understand your concern but we don't have information regarding the problem you are stating.
Megan: If you provide me your zip code or address, I would be happy to check your coverage for you.
Megan: Is everything OK? I am here to guide and assist you.
You: Also why does sprint put software on our phones mainly to track it and track what we do with our phones then to remove it when they got caught doing it. I know the coverage map. I know where every tower is in my city. I understand how cell phone towers actually work since it is my area of work. Just wondering when Sprint is going to step up and improve their network. Even if All sprint does is change their network to EVDO RevB that would help. It's sad that I have to use my wireless connection from my AT&T phone to make my sprint phone function enough to even watch a movie. don't you think?
Megan: Are you still with me?
Megan: I can understand.
You: But we both know you don't get paid to discuss this information... But I also know that even the lowest person and let their bosses and their bosses will let their bosses and so on up the chain that they just flat out need to stop the lies and just at least put their network on the same playing field. It's funny how sprint says their network is unlimited but if you go over 5 they ban you from their network on the 3G network. since it is so slow, you could hardly go over the limit as it is.
Megan: I can understand your concern.
Megan: Sprint is offering unlimited data plans.
You: but mainly wanted to give one of the employees or contractors know a little more about the company they work for. as information is power.
also, like I said before. Sprints so called LTE is illegal. Of course, it is only illegal because the GPS companies didn't design their devices correctly. but it is still illegal.
and if you think sprint offers unlimited... you're wrong. I've seen 3 of my firends get a termination letter saying they are being foreced out for using their so called unlimited data. lmao
You: just because they claim it is on tv and they tell the lowest employee that. doesn't mean it is true. But anyway. mainly wanted to give you insight on how the company works. I do thank you for your time. You have a good day. :)
Megan: You are welcome.
Megan: I understand your concern. We value your suggestions.
yeah. guess I'm bored.
Here is news that no mobile phone owner will want to hear.
From tomorrow (Jan 26) unlocking your phone will become illegal , in USA ofc..where else...LOL , thanks to the Library of Congress's DMCA and could actually result in jail time!
In fact, this shiny new restriction extends to tablets as well where they can use SIM cards. There has been next to no press coverage that this was coming either, which is strange for something big like this, because digital liberty groups like the EFF normally shout loud about it in order to help promote a pushback. It seems like their efforts didn't pay off in this case, however.
The law was no doubt changed at the behest of the large mobile carriers in order to squeeze every last penny out of their subscribers, while restricting the value those subscribers get from their services, since they're stuck with the service provider that they bought their phone from
edit : i am rly sorry for people who leave in USA . your government is so wrong...so,so evil...
How true is this?
Sent from my Nexus 7 using Tapatalk 2
well.. believe it or not... in USA is everything possible but only a normal thing is impossible... unfortunately
here is link...
http://www.legitreviews.com/news/15028/
Honestly, how the hell would they be able to detect it even if it was illegal?
Are they going to start checking the credit card info of every customer who paid $8 to cellunlocker.net? Are they going to track down everyone who reads a page on how to do a software based unlock for the few phones that support it?
Last time I checked the carriers aren't able to remotely detect if you've SIM unlocked your phone. And even if they could, what's the big deal? People still have to use the carrier service and pay the monthly fee. If they want to switch providers and are on a contract, SIM unlocking won't magically erase the contract - you still have to pay the exorbitant cancellation fee regardless.
The only "loss" to the carriers would be the roaming fees for traveling abroad since unlocked phones can just use local SIMs, but given that a huge cut of the roaming fee goes to the foreign carrier, I doubt that's much of a loss either. Plus, most of the people I know who roam while traveling abroad would still take careful measures to avoid calling and texting, and try to connect to Wifi where possible to use alternatives like Skype and Whatsapp. For example, I cross the US border at least a few times a year, and since it's just a day trip I just roam on my phone even though it's unlocked. I simply connect to the public wifi at the shopping mall, and ignore any incoming calls or SMS - usually people I'm close to would be aware I'm out of the country anyways. Thus, zero roaming charge.
There's honestly no net benefit to the carrier to lock the phones they subsidize. Except for maybe the roaming part, I fail to see what financial losses a carrier would face from people unlocking their subsidized phones.
Whoever proposed this law must be a luddite or just some moron with abysmal knowledge of technology. Fact is, passing the law will do jack s**t. They might as well make it illegal to uninstall bloatware from a laptop you buy off the shelf. That's how superfluous it is.
The only "solution" I could see to the "problem" of unlocked phones, is for carriers to go all-out to disable the hidden menu in smartphones that allows you to enter an unlock code once you insert a non-accepted SIM. But then I'm sure hackers would find a way around that. And I'll bet that if the carriers decide to aggressively look for people to unlock their subsidized phones, the cost of employing the resources to do so would far outweigh any potential extra revenue.
I saw on another site that this "law" might be meant to hurt the sale of used phones - but in America, that's irrelevant. There are only two GSM carriers and they use different 3G frequencies, so most AT&T phones will only work in 2G mode on TMo, and vice versa, unless they're quad or pentaband. Thus most Americans really have only one choice of carrier if they choose to buy a used GSM phone, even unlocked.
icyeye said:
well.. believe it or not... in USA is everything possible but only a normal thing is impossible... unfortunately
here is link...
http://www.legitreviews.com/news/15028/
Click to expand...
Click to collapse
The American government is full of luddites and computer idiots (remember who proposed SOPA?). But then again, so are most governments. Nothing to fear though as long as the people aren't half as dumb and provide sufficient opposition.
Hmm... I guess the only logic behind this would be those people that buy a phone with a contract and just ditch the country altogether... Can you imagine "giving" an S3 for 100 usd with a contract... to someone that just unlocks the phone and goes away? Must be painful...
Anyways, it's been a long way since I bought a phone with a contract.
LarsPT said:
Hmm... I guess the only logic behind this would be those people that buy a phone with a contract and just ditch the country altogether... Can you imagine "giving" an S3 for 100 usd with a contract... to someone that just unlocks the phone and goes away? Must be painful...
Anyways, it's been a long way since I bought a phone with a contract.
Click to expand...
Click to collapse
But if those people perform the unlocking in the new country they live in, they haven't broken any laws and can't be prosecuted Also anyone who has any long-term plans to return to america after moving out would be foolish to do something like this, since the unpaid bill could be considered a crime!
I think maybe the carriers want to charge a high price to do the unlocking for you, in order to kill "competition" from small businesses like cellunlocker.net.
Hello everyone,
the moderating team assigned to your forum has decided to no longer allow any offtopic threads whether those were previously sanctioned by moderators or not.
We have come to this decision due to the fact that those threads offer absolutely nothing to the device specific forum or to development in general.
After all the name of the site is xda-developers.
If you feel the urge to engage in any offtopic discussion, the offtopic forum is always at your disposal.
As such, this thread is now closed.
Please understand that this decision was made only to streamline the forums and to enhance the user experience.
Thanks for your understanding and cooperation,
Tom
Moderator for the Sony/Motorola/LG devices
First lets start by saying THERE are NO HARDWARE DIFFERENCE'S Just the matter of your carrier accepting the device
*Disclaimer : This information may change in the future and I'm not aware of any other CDMA carrier that does this in the UNITED States besides Sprint (If you do post and let us know). Most of the world is on GSM anyway right so this doesn't even matter to you
The Google Play Version allows you to go to Sprint and T-mobile
The T-Mobile Version or Carrier version will only work on other GSM Carriers while the Google play version allows you to go CDMA and GSM
Both of the Carrier and Google versions sold have the same internals and same everything else its just the matter of your carrier accepting it
If you're going to be using it for GSM only the carrier version is fine, however if you would like to use Sprint one day you would need the Google Play one or buy one from Sprint Themselves
Overall From Carrier and or Google Play Hardware/Software is the same its just the matter of your carrier accepting it :good:
Another Difference is that Carrier purchased Nexus 5 GOOGLE WILL NOT RMA only LG can with their Limited 1 year warranty
THE RMA Process is Only available from Google If the device was purchased from them
So for best warranty service try to purchase from Google Play
So Mark...? How do I know this is true and not one of your BUll***** threads again?
Simple Try going to ting and or any BYOD Sprint MVNO or Sprint themselves in order for them to activate it the ESN/IEMI must be in their system the google play ordered device will show however the Carrier purchased one Example T-Mobile wont show
It may sound stupid as all Nexus 5's should be unlocked and can be used anywhere. As it should be but it isn't
This is an Error on Sprint's End. This was similar to the iPhone 4s being GSM unlocked however carriers such as Sprint/Verizon Locked it
I'm not quite sure what this thread is about.
CDMA carriers have to have your ESN in their database for the phone to work on their network. They have all the Google play ESN's and all their own carrier ESN but they don't have other carriers' ESN so you have to ask them to add it. Is that what this is about?
Sent from my Nexus 5 using Tapatalk
rootSU said:
I'm not quite sure what this thread is about.
CDMA carriers have to have your ESN in their database for the phone to work on their network. They have all the Google play ESN's and all their own carrier ESN but they don't have other carriers' ESN so you have to ask them to add it. Is that what this is about?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yep, you can go Sprint to T-Mobile but you cant go to T-Mobile to Sprint
markdapimp said:
Yep, you can go Sprint to T-Mobile but you cant go to T-Mobile to Sprint
Click to expand...
Click to collapse
Do they refuse to add the ESN when you call them up?
rootSU said:
I'm not quite sure what this thread is about.
CDMA carriers have to have your ESN in their database for the phone to work on their network. They have all the Google play ESN's and all their own carrier ESN but they don't have other carriers' ESN so you have to ask them to add it. Is that what this is about?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I am confused as well.
Sprint seems pretty horrific with dealing in ESN's anyways. 6 support calls and a friend of mine could still not activate my old e4gt. They knew it wasn't blacklisted for stolen or funds due. They knew the exact date the phone was last activated but it wasn't until I told him to tell them the old number that they are like oh that hasn't been released from the line (which no longer exists). You would think you would get a clear and concise message trying to activate a device that is attached to another account not cryptic errors people are asking if they have ever seen before. One support staff actually asked him "are you sure its a sprint phone".
We already know AT&T doesn't exactly deal as well with the N5 as we would like to.
RainMotorsports said:
We already know AT&T doesn't exactly deal as well with the N5 as we would like to.
Click to expand...
Click to collapse
Really?
I bought the play store edition, popped in my sim card and that was it...
Sent from my Nexus 5
Pirateghost said:
Really?
I bought the play store edition, popped in my sim card and that was it...
Sent from my Nexus 5
Click to expand...
Click to collapse
Thats the best way to do it too. You already had service right? Possibly previously owned an LTE device? But its been encountered many a time they won't provision the account with LTE if the device ESN isn't in the system. But if you have an AT&T device available to activate on its no big deal. Already have service even better. Not an issue for say ST Byod or something.
mistahseller said:
I am confused as well.
Click to expand...
Click to collapse
Here is what I understand
Google version=bought from google play
T-Mobile version=bought from tmobile
Hardware wise, they are exactly the same.
However, sprint only has the ESN of the Google version (and their sprint version)
When op tries to activate the tmobile version on sprint, sprint (or ting) was unable to verify the ESN and refused.
Gsm providers are fine because you just pop the Sim in and it'll work (baring other stuff like imei blocking or att not allowing your Sim card to access LTE but allow 3g)
paperWastage said:
Here is what I understand
Google version=bought from google play
T-Mobile version=bought from tmobile
Hardware wise, they are exactly the same.
However, sprint only has the ESN of the Google version (and their sprint version)
When op tries to activate the tmobile version on sprint, sprint (or ting) was unable to verify the ESN and refused.
Gsm providers are fine because you just pop the Sim in and it'll work (baring other stuff like imei blocking or att not allowing your Sim card to access LTE but allow 3g)
Click to expand...
Click to collapse
But couldn't you just obtain that, give to sprint, they enter it, and then call it did?
mistahseller said:
But couldn't you just obtain that, give to sprint, they enter it, and then call it did?
Click to expand...
Click to collapse
But what if Sprint's policy is only to allow a whitelisted phone on the network?
Otherwise, you could call them up with a Verizon ESN and get to use a Verizon phone on sprint?
//why I'll never touch CDMA even with a 20 foot pole
paperWastage said:
But what if Sprint's policy is only to allow a whitelisted phone on the network?
Click to expand...
Click to collapse
this is both vzw's and sprint's policy.
Zepius said:
this is both vzw's and sprint's policy.
Click to expand...
Click to collapse
True, but sprint could be doing things differently with the nexus 5
I don't know, but from ops perspective, looks like this is happening.
Imeis (and probably ESN) have a specific structure. (Go Wikipedia imei. On mobile, can't link easily)
If google/sprint version have the same starting digits and are white listed, and T-Mobile has different digits, then yeah
mistahseller said:
But couldn't you just obtain that, give to sprint, they enter it, and then call it did?
Click to expand...
Click to collapse
I have seen posts that suggest this can be done
Most recently:
http://forum.xda-developers.com/showthread.php?t=2672066
Sent from my Nexus 5 using Tapatalk
RainMotorsports said:
Thats the best way to do it too. You already had service right? Possibly previously owned an LTE device? But its been encountered many a time they won't provision the account with LTE if the device ESN isn't in the system. But if you have an AT&T device available to activate on its no big deal. Already have service even better. Not an issue for say ST Byod or something.
Click to expand...
Click to collapse
AT&T don't care what device you use. Call them and tell them you want to pay them money for LTE, give them the imei (they don't use esn) and they provision a sim card.
Sent from my Nexus 5
All you have to do is call sprint and give them the esn and it will work on sprint.
Sent from my Nexus 5 using Tapatalk
I ordered my N5 on 1st available day. Then went to local ATT store and set up my ATT Go account and SIM, without the phone, for free. When phone arrived, I just bought ATT Go pin from callingmart, pop in SIM and voilà, LTE.
Sent from my Nexus 5 using xda app-developers app
Pirateghost said:
AT&T don't care what device you use. Call them and tell them you want to pay them money for LTE, give them the imei (they don't use esn) and they provision a sim card.
Sent from my Nexus 5
Click to expand...
Click to collapse
Company policies often have little to do with the current behaviour of high level software that abstracts the process from low level tech support. I don't think it was even an issue until very recently as most international unlocked devices were not compatible with their LTE nor do travelers take contracts. There are a couple of tricks experienced support know and even better if you get a higher level support tech answering your call rather than having to elevate. Sometimes its an easy day some days its hard.
There are words to use with support that can help facilitate a solution but money is not one of them. Its their job to help you no matter a current customer or new and no matter how much or little your spending. Talking about money only produces eye rolling and it falls under the same care level as calling your credit card company and telling the random poor soul your cutting up the card. They don't care, though a bean counter somewhere will tell anyone who asks they do or they should. In reality a rep who only gets motivated by threats or talking about money is a prime candidate for retraining or dismissal.
If they haven't already adjusted for this they need to. With the amount of cross carrier compatible unlocked lte devices on the market they will have more customers on them than ever before. Any extra calls to get LTE provisioned is wasted money for them.
Sent from my Nexus 5 using Tapatalk
RainMotorsports said:
Company policies often have little to do with the current behaviour of high level software that abstracts the process from low level tech support. I don't think it was even an issue until very recently as most international unlocked devices were not compatible with their LTE nor do travelers take contracts. There are a couple of tricks experienced support know and even better if you get a higher level support tech answering your call rather than having to elevate. Sometimes its an easy day some days its hard.
There are words to use with support that can help facilitate a solution but money is not one of them. Its their job to help you no matter a current customer or new and no matter how much or little your spending. Talking about money only produces eye rolling and it falls under the same care level as calling your credit card company and telling the random poor soul your cutting up the card. They don't care, though a bean counter somewhere will tell anyone who asks they do or they should. In reality a rep who only gets motivated by threats or talking about money is a prime candidate for retraining or dismissal.
If they haven't already adjusted for this they need to. With the amount of cross carrier compatible unlocked lte devices on the market they will have more customers on them than ever before. Any extra calls to get LTE provisioned is wasted money for them.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Telling them you wanted to pay them money is a figure of speech, like 'hello, I would like phone service' I didn't mean literally call them and say "I want to pay you money for LTE"
Dude, chill out a little. I have been dealing with cell phone companies as an enterprise account for many years.
Sent from my Nexus 5
Pirateghost said:
Telling them you wanted to pay them money is a figure of speech, like 'hello, I would like phone service' I didn't mean literally call them and say "I want to pay you money for LTE"
Dude, chill out a little. I have been dealing with cell phone companies as an enterprise account for many years.
Sent from my Nexus 5
Click to expand...
Click to collapse
Right but you might be surprised how many customers are serious and speak like that as if the service rep is part of this corporate entity. I guess you can tell a battered customer service veteran. I once had a guy tell me he was going to file a complaint on me for basically enforcing a policy that had been changed...
I'm a bit bummed actually. As much as I loved getting off sprint I was excited about the device support. So I'd hate to have any issues going back. However if I ever went AT&T it would probably be an mvno.
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