[Q] stolen galaxy note - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

my note got stolen yesterday, and i think the thief already replaced the sim card. i'm using imilka's rom. is there any way i can block the phone for usage? :\

kebong said:
my note got stolen yesterday, and i think the thief already replaced the sim card. i'm using imilka's rom. is there any way i can block the phone for usage? :\
Click to expand...
Click to collapse
If you bought it through a carrier I believe they are able to block the IMEI for you, so that the phone essentially becomes useless to any other person trying to activate it...

Try this
https://play.google.com/store/apps/details?id=com.lookout.labs.planb&feature=more_from_developer

Try SamsungDive, it can locate and might display phonenumber, even SIM card is changed. But unsure, if it works, if u havent used it before the phone was lost and it only works if remote control is checked on the phone.
http://www.samsungdive.com/DiveMain.do

Related

Stolen/barred phone

My phone was stolen and person was stupid enough to call back to my wife and we got his number an he was forced to give it back. I called my network and they barred a phone. Now when I got it back I called my network and they ordered "unbarring". They said it can take up to 2 days.
I still waiting (24h)and when I start my phone now it says "SIM card changed" and I have phone pad and "Emergency phone calls be made" and thats it. It never comes to Touch Flo an I can't navigate to something other.
My question is it right or something is done to my phone while it was gone. I couldn't reflash it because it doesn't have access to internal storage. It says G but no networks bars...
Is it supposed to look like this when phone is barred?
I thought that when phone is barred via IMEI nr that you can't use phone for calls and sms (because it's baned on any network) but still TouchFlo should be accessible. I didn't realize that phone itself can be locked...
You can flash a new rom from bootloader, using a custom ruu
mancsoulja said:
You can flash a new rom from bootloader, using a custom ruu
Click to expand...
Click to collapse
Tnx for your answer but my question was: is this supposed to look like this when phone is barred?
mofolino said:
I couldn't reflash it because it doesn't have access to internal storage.
Click to expand...
Click to collapse
i was answering that part of your question lol yes thats how it should look when your imei is barred, if you look in the development and hacking section there is software there to change ur imei number wich will unbar it, you will almost certainly be braking the law doing it tho so i suggest you try other methods first,
mancsoulja said:
i was answering that part of your question lol yes thats how it should look when your imei is barred, if you look in the development and hacking section there is software there to change ur imei number wich will unbar it, you will almost certainly be braking the law doing it tho so i suggest you try other methods first,
Click to expand...
Click to collapse
"yes thats how it should look when your imei is barred"
Tnx for your answer. No, I don't want to change IMEI nr. Why should I do that now when I know that is "only" barred? That is my phone and I will wait for network to fix this.
mofolino said:
My phone was stolen and person was stupid enough to call back to my wife and we got his number an he was forced to give it back. I called my network and they barred a phone. Now when I got it back I called my network and they ordered "unbarring". They said it can take up to 2 days.
I still waiting (24h)and when I start my phone now it says "SIM card changed" and I have phone pad and "Emergency phone calls be made" and thats it. It never comes to Touch Flo an I can't navigate to something other.
My question is it right or something is done to my phone while it was gone. I couldn't reflash it because it doesn't have access to internal storage. It says G but no networks bars...
Is it supposed to look like this when phone is barred?
I thought that when phone is barred via IMEI nr that you can't use phone for calls and sms (because it's baned on any network) but still TouchFlo should be accessible. I didn't realize that phone itself can be locked...
Click to expand...
Click to collapse
I think a 3rd party software had been installed in your phone. To give you an idea, I'm using this great FREE software so I can control my phone just in case if it's stolen:
http://remotetracker.sourceforge.net/
HELP!!!
This morning (after 3 days) my phone has been "unbarred", yeaaaa!
But...
I had my SIM card X (may old private number) in phone when it's start working and I replaced with SIM card Y (my job number) which I was using with my phone over a year before it was stolen/barred. And guess what? Now when I put in SIM card Y (job) it doesn't work!!! Of course I tried card Y in another telephone and it is working!
My Y (job)network says that the still can see that my phone is barred and they hope that it will be unbarred for their network with delay because it was not "home network" for telephone . Phone was not locked to none of networks.
Any clue on this?

Suddenly lost SIM visibility...?

I'm running the latest Cyanogen 9 Nightly. While texting I set my phone down and it suddenly lost signal.
So far I've tried re-flashing, wiping data, restoring older backup, other SIM cards and always with the same result. "NO SIM CARD"
I've never used any micro-SIM adapter or anything like that, so I doubt the pins are damaged...
Could there have suddenly been an EFS-related issue?
First time I've encountered this, so...any thoughts...?
I had this issue a few times when changing SIM cards,
I eventually solved it by having to "Wedge" one of my SIM cards in for it to be picked up, the other however works without issue so I suspect I have a faulty card due to the time it's spent in my wallet..
I'll try to re-flash to stock GB.
I have absolutely nothing showing up in my APN menu.
I'll try configuring it manually from someone else using the same provider...
Bad timing....really bad...
eug3n91 said:
I'll try to re-flash to stock GB.
I have absolutely nothing showing up in my APN menu.
I'll try configuring it manually from someone else using the same provider...
Bad timing....really bad...
Click to expand...
Click to collapse
You should be able to check your EFS folder, But I think it's unlikely if it just "Happened" a while after the flash..
CJSlim79 said:
You should be able to check your EFS folder, But I think it's unlikely if it just "Happened" a while after the flash..
Click to expand...
Click to collapse
It happened right after sending a couple of texts...it just DIED...
With stock GB still doesn't recognise any SIM card...
Try inserting sim other way around.
Or check if lockscreen is working at all. You might have to, in ics do some special stuff.
Go to settings, security and check if you can lock the sim and change pin. Just try that to check if lockscreen functionality is down. If it is, check my threads, in statistics section in profile, I might have experienced something similar.
http://forum.xda-developers.com/showthread.php?t=1649348
Sent from my GT-N7000 using Tapatalk 2
baz77 said:
Try inserting sim other way around.
Or check if lockscreen is working at all. You might have to, in ics do some special stuff.
Go to settings, security and check if you can lock the sim and change pin. Just try that to check if lockscreen functionality is down. If it is, check my threads, in statistics section in profile, I might have experienced something similar.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
SIM security doesn't work. It's as if the SIM card isn't even there...
Well, its easy to dammage connectors, check if they are bent.
If not and simcard inserted right way try the fix in the thread I posted anyway. You do need to be rooted for that.
Also check if efs is still there and emei is correct. Dial *#06#* for that.
If after reboot it still doesnt work, and you have tried other roms. I'd suggest going back to stock condition unrooted and call upon warrentee. Seems to be special hardware issue.
Sent from my GT-N7000 using Tapatalk 2
baz77 said:
Well, its easy to dammage connectors, check if they are bent.
If not and simcard inserted right way try the fix in the thread I posted anyway. You do need to be rooted for that.
Also check if efs is still there and emei is correct. Dial *#06#* for that.
If after reboot it still doesnt work, and you have tried other roms. I'd suggest going back to stock condition unrooted and call upon warrentee. Seems to be special hardware issue.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
I'll do just that now, yeah...thanks.
youre welcome,
I think I got all points there. If another user knows anything additionally that I missed please share
Sent from my GT-N7000 using Tapatalk 2
I think its efs related problem
Do you still have the imei number
I wanted to add a me too here, under the same circumstances. I have not yet flashed to a stock ROM yet, but will try. I doubt I have the warranty option. Hope to find a positive solution.
Using CM9 based paranoid Android.
I had the same problem when I got my note thought it was a faulty phone but took it to my local Vodafone store and it was the sim card itself the chip had worn away and was not making a connection...the sim card was only two years old so if its an old sim that good be ur problem and not the phone itself...
Sent from my Xoom using XDA Premium HD app
I forgot to add that I can rule out my SIM card as I have several phones to test on. In my mind, this leaves software and hardware.
Out of curiosity, are the radios (basebands?) flashed for each new ROM, or is it just for a major upgrade?
I think I've discovered my issue at least. I am nearly certain that it is related to heat. Web browsing while charging, playing resource heavy games, using gps in a hot car will cause the radio to fail. If I restart, radio is still gone as long as the phone is still hot. Allow it to cool naturally, or put it in the refrigerator for a short while, and radio is back.
I think my goal now must be to find the coolest kernel / ROM combo while I am using this as a phone. Perhaps motivation for the Note 2?
undrwater said:
I forgot to add that I can rule out my SIM card as I have several phones to test on. In my mind, this leaves software and hardware.
Out of curiosity, are the radios (basebands?) flashed for each new ROM, or is it just for a major upgrade?
Click to expand...
Click to collapse
I was hasty...the issue WAS my SIM card. My Skyrocket was probably much less sensitive to the corruption than the Note.

[Q] What happened !?!? HELP ME!

Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
If you didn't do anything to your phone. Go to setting and in back and reset, restore it to factory which will erase all that was installed.
We don't jailbreak our devices only root and flash custom roms
Or they sold you a bad device and aren't helping you.
Sent from my GT-I9305 using xda premium
Sounds to me like you were sold a bad device. Unless you're omitting something, but you have no reason to do that on the internet so I reckon you were sold a bad device.
QLau said:
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
Click to expand...
Click to collapse
No IMEI you have either been sold a damaged phone or you have flashed stuff on it .
Highly unlikely for a hardware failure a few hours after phone is tested . Why test is it a refurb / used item ???
Return the item to the vendor and ask what has broken the warranty and to show you proof of such .
No / wrong IMEI phone will not work as a phone .
Whyare you are asking to backup a phone in other posts that is faulty ???
jje
When I first got my phone and wanted to set in the sim it didnt go well cuz I didnt push it till it clicked. So just to be sure, look if you've put it right.
QLau said:
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
Click to expand...
Click to collapse
Maybe you want to verify with the store what they mean by jailbreak? Sim unlocked? Rooted?
Was it a store selling 2nd hand phones? If so, it's quite hard to have any form of warranty. I'm sure there are ways about this once the experts in this forum know more about the nature of your problem.
It's quite hard for them to look into this post though, cos the title doesn't seem to help describe the nature of your problem. You could have used a title like "no IMEI detected" or something like that.
mr.megi said:
When I first got my phone and wanted to set in the sim it didnt go well cuz I didnt push it till it clicked. So just to be sure, look if you've put it right.
Click to expand...
Click to collapse
has no effect on imei

[Q] Bad IMEI Question

Was wondering if someone sells me a phone and i use it with my sim card for lets say a month and then that persons skips on their ATT bill would ATT put a bad IMEI out on my phone or the phone that they have activated on their account before skipping
If the phone is still under contract...then yes it might be possible...
Swiftb12305 said:
Was wondering if someone sells me a phone and i use it with my sim card for lets say a month and then that persons skips on their ATT bill would ATT put a bad IMEI out on my phone or the phone that they have activated on their account before skipping
Click to expand...
Click to collapse
Depends on how they sold it to you, if they sold it to you and changed the IMEI before-hand, then the system will not show them owning that phone anymore, even though it was the phone under contract.
The way ATT works, if you swap the IMEI once it will have the other in memory, but any subsequent after that replaces the other, but even then, it won't check that other one, now, I haven't worked there in about a year, but at the time, they still did not have a system to block IMEI's,you could use the same IMEI on 20 accounts without issue.
Silentwidow said:
Depends on how they sold it to you, if they sold it to you and changed the IMEI before-hand, then the system will not show them owning that phone anymore, even though it was the phone under contract.
The way ATT works, if you swap the IMEI once it will have the other in memory, but any subsequent after that replaces the other, but even then, it won't check that other one, now, I haven't worked there in about a year, but at the time, they still did not have a system to block IMEI's,you could use the same IMEI on 20 accounts without issue.
Click to expand...
Click to collapse
thanks for the info.

Note 9 (India) Stolen

Someone took the Note 9 away from my pocket.
I had logged in to my samsung account to trace it.
It was showing not in network for some days now it totally disappeared from samsung findmymobile site.
How can I find/get it back?
FRP Lock
Sorry that you might not be able to get it back, someone intentionally theft the phone. However, you can file a police report and your SIM card carrier to block the IMEI number of the phone, so that it can't be used on other networks.
But before that, make sure your data won't be in the hands of wrong person. Login to your Samsung account and lock the device, which does the FRP lock and there won't be a way thief would access your data.
On a side note, I found the advantage of galaxy watch (or gear S3) which has find my phone option. Immediately after you lost the phone you can activate find my phone in watch and the phone will start ringing loud.
What are the chances to get it back after police complaint
Can someone change IMEI of phone?
Can the phone be tracked if someone starts using it?
technointellects said:
What are the chances to get it back after police complaint
Can someone change IMEI of phone?
Can the phone be tracked if someone starts using it?
Click to expand...
Click to collapse
it only can be traced if your accounts are active i.e Samsung account and Gmail account, but please note the data connection also needs to be enabled!
Did you have a passcode or pin or iris or fingerprint enabled ? Also did you have network lock enabled ?
if you had no lock enabled and the phone has gone off the network that means the thief has factory reset your phone, and he using his owm email account that’s why you cannot track it!
So it's gone for ever!
So what about IMEI tracking? Wouldn't it be of any help?
I had heard that even after factory reset if the theif inserts a new SIM card he can be traced by IMEI number.
What are the chances?
technointellects said:
So what about IMEI tracking? Wouldn't it be of any help?
I had heard that even after factory reset if the theif inserts a new SIM card he can be traced by IMEI number.
What are the chances?
Click to expand...
Click to collapse
Cops can do that, track an imei using the carrier but we as common people don't have access.
I feel like you should treat it as gone unless you are unable to use find my phone,
The cops might be able to get your phone back using the imei if you registered a complaint but it takes a while.
I remember my phone (note 3 unlocked snapdragon) got stolen in a Mumbai local train on 12/26/16 & I registered a complaint and got a new phone (Zuk z2 plus) on 1/28/17.
The number of days I lived without the phone were the days I tried my best to use find my phone or track the phone in any way but it was switched off whenever I tried to track it.
The cops got the phone and returned it to me on 12/17 [i don't remember the exact date but it was after 20th], I was using note 7 ported rom before the theft but when I received it, it had the stock note 3 rom which means they flashed it with Odin since the kernel was back to stock as well.
I used the phone as a remote for the television since it had an IR blaster and now on 11/06/19 it died the display doesn't turn on [probably hardware failure but don't care anymore ]
I switched from Zuk z2 to note 9 [128 Exynos] on June 8th & have changed the country too :silly:
My point is they may never even turn it on without flashing it & the moment they get your phone, 10 mins in & it is probably switched off and your sim is out.
Hope you find your phone :fingers-crossed: but don't count on it for too long

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