Going to be down and out for a while, having problems with my replacement phone (random reboots) ARGH!
In order to trouble shoot it, Big Red wants me to leave it booted into safe mode (which means I can only use system apps) for a few days. If it happens again in safe mode (OMG this phone is worthless without any apps!) they will do a warranty swap and give me a different phone. They didn't say what phone they'll give me but put it in the notes that if I call back in with the same problem to give me a new phone.
Everyone keep your fingers crossed that it does is soon, it's going to be a pita not having Google Nav, Pandora, or WiFi Tether while at work
Edit: They tried to tell me that it's a known issue for the phone to reboot when switching between 3G/4G. They also tried to tell me it could be an app that's causing it or a corrupt file on my sdcard and that's why the replacement phone is having the same problem. Sounds like a load of BS to me.
Sorry to hear that. Hope everything goes well!
Sent from my VS910 4G using xda premium
Haha they did that with me on a replacement I didn't even have it activated 24 hours before I called back.
Anyway sorry bout your luck Kane hope everything gets better soon
Sent from my Galaxy Nexus using xda premium
Yea I've had a couple more reboots gonna be calling big red tomorrow .
Sent from my VS910 4G using Tapatalk
Status Update: Called again this morning, they proceeded to tell me it must be my sim card .... picked up a new one at the verizon store, I'll be calling them again tomorrow
Called them today they are sending me a new battery, phone, and sim. Ill give it a week and see what happens. The tech said the battery may be glitchy and te sim may be going. My issue is the phone just turns off and I have to restart it myself.
Sent from my VS910 4G using Tapatalk 2
Going through the same process, my phone still has random reboots even with V8. And they said that all of them were fixed. I'm on my 3 revo, 2nd replacement.
wow wierd
havent heard that one before... im still on my first revo and thought by now i would have gone through a couple of them, keep us posted. although after changing everything i would think that would solve it.
So yea this new phone they sent me............. it sucks!!!! Tried to use it to call someone they couldn't hear me but I could hear them. No random reboots yet in 12 hours.
Sent from my VS910 4G using Tapatalk 2
On to replacement number 3 :/
Sent from my VS910 4G using Tapatalk 2
Edit: Figures I would get a tech who owns a Revo ... he said he's never had a problem with his and wasn't aware of any reboot issue with this phone (what a load of crap)
He did offer me a Charge or a TBolt ... I said no way! He then went back to sending me a replacement, didn't offer me anything else.
Apparently big red got more replacement revos , they're sending me one too.
Sent from my VS910 4G using XDA
d9n30 said:
Apparently big red got more replacement revos , they're sending me one too.
Sent from my VS910 4G using XDA
Click to expand...
Click to collapse
Yeah, they must have "fixed" all the ones we've sent in so far
Sent from my VS910 4G using Tapatalk 2
Hopefully they done a better job then last time lol. I'd be happy if I could keep a data connection in a full service 3g area
Sent from my VS910 4G using XDA
I have had random reboots to i just went back to factory settings and im fine now nothing has happened like that.... But it could possibly be a app...
I get random reboots with the stock zv8 , screen freezes are quite often as well as losing data connection in a full 3g service area . My replacement was supposed to be here friday but it hasn't made it yet
Sent from my VS910 4G using XDA
Alright, so Revo number 3 is F'd up too
Just got off the phone with big red and they are sending me a bionic to try
... lets see how that goes.
KaneOfMars said:
Alright, so Revo number 3 is F'd up too
Just got off the phone with big red and they are sending me a bionic to try
... lets see how that goes.
Click to expand...
Click to collapse
I would of tried to bargain them into given you a more higher up phone like the Nexus or a Razr or a Razr Maxx
Gel Pen6 said:
I would of tried to bargain them into given you a more higher up phone like the Nexus or a Razr or a Razr Maxx
Click to expand...
Click to collapse
Sometimes they won't budge all depends on the rep you get.
Sent from my Galaxy Nexus using xda premium
Beamer9408 said:
Sometimes they won't budge all depends on the rep you get.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
True. I have a feeling that I'll run into the same situation as Kane did since I have the same problems and I have a feeling if they give me another Revo it'll just do the same thing.
I tried to get something a little newer, but the rep wouldn't budge ... I'm ok with getting a bionic, it's what I wanted to begin with but it wasn't out at the time.
My third phone didn't have the random reboots, it would become unresponsive and the only way to get it to work would be to either press the power button on and off or pull the battery.
Related
Alright, I am throwing this here.
For some reason when I send a text, it takes 5-10 minutes for it to go out. I thought, well, maybe its the program, just not saying it sent it. But indeed, last night, I sent several texts to my wife, her phone next to mine. The first message I sent was received 5 minutes later. The second one, which I sent within a minute of the first, took 10 minutes. The third, again with in a matter of seconds, took 15 minutes. WTF, right? So I did some homework, and looked into this. I tried Handcent, no go. It must be with in the system itself and nothing related to the program.
Now on the reverse, it takes 15 seconds to receive a message.
I came on the web and did more homework, talk about account sync bogging down the phone, so I cleared that issue. Nope, still got lag. Reboot. Nope. Soft reboot, again, nope. Still lags. Problem with the ROM? Nope, I have seen this issue reported on a stock phone, here in the forums.
My option, as I see it, a factory reset. Please tell me I am wrong. On the plus side, I do a reset, and I take on Verizon's stupid update, and then push Clock and decrap.
Do it in clockwork not from inside android privacy menu. I definitely think its ur phone as I don't think anyone else has this issue. (At least I don't)
Sent from my VS910 4G using XDA App
squidder said:
Do it in clockwork not from inside android privacy menu. I definitely think its ur phone as I don't think anyone else has this issue. (At least I don't)
Sent from my VS910 4G using XDA App
Click to expand...
Click to collapse
Nope. Still 5 minutes. At least my Adw home replacement is working correctly now.
Try sending a text with wifi and post the results
Sent from my VS910 4G using XDA App
I run on wifi at home. Still the same results.
Sent from my VS910 4G using XDA Premium App
And I downloaded handcent again, but its still doing the same thing. I lost swype again, but I downloaded SlideIT.
Sent from my VS910 4G using XDA Premium App
And this popped up right away.
Sent from my VS910 4G using XDA Premium App
Hmm thats crazy I'd flash back to stock and get a replacement
Sent from my VS910 4G using XDA App
LOL
Now how do I safely back track to default? flash stock then unroot? do we have the stock programming on the forums?
Sent from my VS910 4G using XDA Premium App
I occasionally get something similiar. I'll send a text and it stays stuck on sending. Rebooting doesnt help. The only thing that ive found to somewhat fix it is to put the phone in airplane mode.
stbbrat said:
I occasionally get something similiar. I'll send a text and it stays stuck on sending. Rebooting doesnt help. The only thing that ive found to somewhat fix it is to put the phone in airplane mode.
Click to expand...
Click to collapse
Indeedy do. Now what would that system have to do with airplane mode? Hmm, my connection is more active on the awakening from the airplane mode. If I send a message, I get it stuck in sending. 5 minutes usually. But it will say I sent it 5 minutes earlier. I froze the stock messenger, lol, 10 minutes.
But when I initially send, I can watch my connectivity to 4g kick, for a second, and then nothing. Surprisingly, even 5 minutes later, it won't budge. But when I kick it out of the airplane mode, it goes nuts communicating with the tower, and completing my last messenging task. There needs to be something that I did when I snagged the rooting, and rom downloads. This didn't happen to me before, and it has happened to no one, currently. So I could go back to stock see what happens, run wifi, and download the root, and rom again and see what happens after that.
Yeah exactly right. Flash stock unroot.
Sent from my VS910 4G using XDA App
squidder said:
Yeah exactly right. Flash stock unroot.
Sent from my VS910 4G using XDA App
Click to expand...
Click to collapse
Sounds so easy. LOL
I will help you. Did u make a nandroid backup before flashing the cubed rom?
Sent from my VS910 4G using XDA App
No. I just flashed it.
Sent from my VS910 4G using XDA Premium App
Ok bud in the future always make sure u do a backup in case something like this happens. Ill be off work in a few hours and we will get you up and running man
Sent from my VS910 4G using XDA App
And where exactly are you stuck
Sent from my VS910 4G using XDA App
He's fixed up now. Thanks for offering the help!
Sent from my VS910 4G using XDA Premium App
squidder said:
And where exactly are you stuck
Sent from my VS910 4G using XDA App
Click to expand...
Click to collapse
Oh well, I broke it pretty bad, so I downloaded everything to fix it. I went to IRC and waited for someone with a bigger brain than mine to come along. Much to my dismay it was Regn. But mt was not toI far behind. They got me going in the right direction, and Cube came on and sealed the deal. So far everything is working good. I do have one issue with handcent doubling my messages.I cleared out the default, so that doesn't pop up, but handcent is giving me doubles. Thanks again. And I did wreck my phone on purpose, I saw enough threads to know where I was going, just not enough head knowledge to get me all the way there. God bless you guys, even Reg !!lol.
Sent from my VS910 4G using XDA Premium App
markapowell said:
Oh well, I broke it pretty bad, so I downloaded everything to fix it. I went to IRC and waited for someone with a bigger brain than mine to come along. Much to my dismay it was Regn. But mt was not toI far behind. They got me going in the right direction, and Cube came on and sealed the deal. So far everything is working good. I do have one issue with handcent doubling my messages.I cleared out the default, so that doesn't pop up, but handcent is giving me doubles. Thanks again. And I did wreck my phone on purpose, I saw enough threads to know where I was going, just not enough head knowledge to get me all the way there. God bless you guys, even Reg !!lol.
Sent from my VS910 4G using XDA Premium App
Click to expand...
Click to collapse
I started getting the double received messages with handcent for some reason. I just recently had changed to gosms, and now use stock and no more doubles with either.
Sent from my VS910 4G using XDA Premium App
So the revolution is my wife's phone and i apologize if this was posted because i dont follow these forums.
She was having a problem with the charging port not working. The cable had to be perfectly placed in the port for the phone to charge. Called verizon and they said they are out of replacement revolutions. Offered me a Droid charge, I asked for something else, they offered me a Thunderbolt, asked again for something else and the rep said no. I very politely said I wasn't fond of either phone and asked again if there was anything else. Ended up getting the Rezound.
Just an FYI.
If you go that route don't tell them that you have had a insurance replacement I tried but I had a insurance replacement it is still being sent to me free of charge cause it is under warranty but evidently asurion has a stock pile of these I'm going to try a few times in a row to see if they will budge but with all the minor issues with this phone it's easy to get a warranty replacement. Only thing that sucks is going back to stock to send it back.
Sent from my VS910 4G using xda premium
Beamer9408 said:
If you go that route don't tell them that you have had a insurance replacement I tried but I had a insurance replacement it is still being sent to me free of charge cause it is under warranty but evidently asurion has a stock pile of these I'm going to try a few times in a row to see if they will budge but with all the minor issues with this phone it's easy to get a warranty replacement. Only thing that sucks is going back to stock to send it back.
Sent from my VS910 4G using xda premium
Click to expand...
Click to collapse
3 days till my upgrade. I'll still theme for the Revo but it will no longer be used as a phone.
Sent from my Dread Ginger Revo using Tapatalk.
spc_hicks09 said:
3 days till my upgrade. I'll still theme for the Revo but it will no longer be used as a phone.
Sent from my Dread Ginger Revo using Tapatalk.
Click to expand...
Click to collapse
You should try porting some of those Galaxy Nexus themes for the Revo
This is the third separate thread saying you can get a better phone for the REVO.
makes me want to try it, since without GingerVolt my phone restarts all the time.
Big Cam said:
This is the third separate thread saying you can get a better phone for the REVO.
makes me want to try it, since without GingerVolt my phone restarts all the time.
Click to expand...
Click to collapse
My phone's fine just kinda bored with it. GingerVolt is great and all but there's not enough developers. I'd love to learn but I don't know where to start.
They are not out in my area.. just got another replacement revolution on its way to my door
Sent from my VS910 4G using xda premium
elreydotcom said:
They are not out in my area.. just got another replacement revolution on its way to my door
Sent from my VS910 4G using xda premium
Click to expand...
Click to collapse
That's sad.
If you can get a Rezound, totally worth it.
Sent from my ADR6425LVW
I'm still having issues with my revo I wonder if I should try getting another model from them now. I've kinda just given up lately on this whole phone and it's making me depressed -_-. I can't do nothing with it without it freezing, rebooting, getting way to hot to touch, etc.
I just hate that the bluetooth never worked rooted or not. I try to be legal when driving and the bluetooth always failed.
Sent from my VS910 4G using xda premium
I'm not sure what your Bluetooth issue is, but I don't think it's the phone. I've used mine with two different stereos for making calls as well as streaming audio with no issues at all.
Sent from my Kindle Fire using xda premium
Anyone's phone not update for the daylight savings?
Sent from my VS910 4G using Tapatalk
Yep. Mine nor my wife's phones updated. Had to reboot to get the time to update. weird.
Sent from my VS910 4G using XDA
Had to reboot mine to get the time change.
at 9 mine changed over to 10.
deadangel said:
at 9 mine changed over to 10.
Click to expand...
Click to collapse
Mine also it finally decided to change. Glad I'm not dependant on my phone for the alarm lol.
Sent from my VS910 4G using Tapatalk
Still waiting on mine to change, reboot didnt help either
Sent from my VS910 4G using Tapatalk
Mine was changed when I woke up no reboot required.
KaneOfMars said:
Still waiting on mine to change, reboot didnt help either
Sent from my VS910 4G using Tapatalk
Click to expand...
Click to collapse
Thats weird. I rebooted this morning but that didn't help it. It just decided to change at an odd time.
Sent from my VS910 4G using Tapatalk
Mine required a reboot. First Android phone that need that. Even last fall, on froyo, it did it itself. Ha.
Hawaii doesn't recognized daylight savings time but mine changed anyway, then changed back to regular time lol.
WTF! my phone changed over around 7pm yesterday, woke up this morning and was still displaying the correct time ... Just picked up my phone and now im an hour behind again!
Sent from my VS910 4G using Tapatalk
Edit: but the timestamp on my txt msgs are correct
Edit 2: switched over @ noon, i wish my phone would make up its mind
Mine changed over with no issues at all.
KaneOfMars said:
WTF! my phone changed over around 7pm yesterday, woke up this morning and was still displaying the correct time ... Just picked up my phone and now im an hour behind again!
Sent from my VS910 4G using Tapatalk
Edit: but the timestamp on my txt msgs are correct
Edit 2: switched over @ noon, i wish my phone would make up its mind
Click to expand...
Click to collapse
Maybe your phone knows a bit more than we do lol
Sent from my VS910 4G using xda premium
Mine didn't change either. Funny thing is whenever it goes into it's random reboot mode it will say its like 7pm no matter what time it is.
So glad the bionic battery will be here tomorrow and I can get rid of this crap XD.
I called verizon and complained about my pos revolution and they offered a droid 4 without offering me another rev. I asked why and they said they took the revs off the shelves so no more replacement revs. If you have probs then call and they will offer somethine else. I took droid 4 because i wanted to try it out. Maybe they have other phones available. Im not sure. This was the 1st time i called about my rev. Just relaying the info I got. Enjoy
Sent from my DROID4 using xda premium
jimmyhawk said:
I called verizon and complained about my pos revolution and they offered a droid 4 without offering me another rev. I asked why and they said they took the revs off the shelves so no more replacement revs. If you have probs then call and they will offer somethine else. I took droid 4 because i wanted to try it out. Maybe they have other phones available. Im not sure. This was the 1st time i called about my rev. Just relaying the info I got. Enjoy
Sent from my DROID4 using xda premium
Click to expand...
Click to collapse
I must have taken the last one. I just ordered my 3rd device on Monday and it arrived Wednesday. I will have to come up with a problem with this one so I can get a different one
Sent from my VS910 4G using xda app-developers app
smitty_52 said:
I must have taken the last one. I just ordered my 3rd device on Monday and it arrived Wednesday. I will have to come up with a problem with this one so I can get a different one
Sent from my VS910 4G using xda app-developers app
Click to expand...
Click to collapse
Good luck
Sent from my DROID4 using xda premium
jimmyhawk said:
I called verizon and complained about my pos revolution and they offered a droid 4 without offering me another rev. I asked why and they said they took the revs off the shelves so no more replacement revs. If you have probs then call and they will offer somethine else. I took droid 4 because i wanted to try it out. Maybe they have other phones available. Im not sure. This was the 1st time i called about my rev. Just relaying the info I got. Enjoy
Sent from my DROID4 using xda premium
Click to expand...
Click to collapse
what exactly did you say to them?
did you use warranty or insurance
iamjerry123 said:
what exactly did you say to them?
did you use warranty or insurance
Click to expand...
Click to collapse
It was still under warranty but i also have insurance. I didnt pay so it was definitely warranty. Just told them i had probs with rebooting and right away he said he would send a droid 4 and then i mentioned my wifes phone was having issues as well and asked if i could get 2...he checked and said yes. So i got 2 droid 4. Called last Saturday and got phones on Tuesday
Sent from my DROID4 using xda premium
well i tried this and they are just sending another revo lol
jimmyhawk said:
It was still under warranty but i also have insurance. I didnt pay so it was definitely warranty. Just told them i had probs with rebooting and right away he said he would send a droid 4 and then i mentioned my wifes phone was having issues as well and asked if i could get 2...he checked and said yes. So i got 2 droid 4. Called last Saturday and got phones on Tuesday
Sent from my DROID4 using xda premium
Click to expand...
Click to collapse
So did you send your revo in? And they don't ask for your original receipt or anything?
iamjerry123 said:
So did you send your revo in? And they don't ask for your original receipt or anything?
Click to expand...
Click to collapse
Yes just sent in revos after i received my d4s. No receipt probably cuz its in their computer as to when i got them
Sent from my DROID4 using xda premium
Looks like I'll have to give this a shot and try to get a new phone. Tired of the constant touch screen not working.
jimmyhawk said:
Yes just sent in revos after i received my d4s. No receipt probably cuz its in their computer as to when i got them
Sent from my DROID4 using xda premium
Click to expand...
Click to collapse
So is there any way I can purposely "break" my phone so I can use my warranty? \:
Just call and tell them that it randomly reboots itself and the screen freezes all the time, they will probably want to troubleshoot it. Just tell them youve deleted messages and apps and did a hard reset and it still does it.
Sent from my DROID4 using xda premium
and for attempt number 1, they're sending me another Revo.
Damn.
Guess it's not the case as stated.
antiwesley said:
and for attempt number 1, they're sending me another Revo.
Damn.
Guess it's not the case as stated.
Click to expand...
Click to collapse
Most likely means your store/area still has Revos and plus since your first replacement they'll try their best to keep you in the same phone.
Last time i called, i made up some issues and they offered me the bionic. Of course it was the third revo i had gone through lol!
Sent from my Bionic on leaked ICS!
jimmyhawk said:
Just call and tell them that it randomly reboots itself and the screen freezes all the time, they will probably want to troubleshoot it. Just tell them youve deleted messages and apps and did a hard reset and it still does it.
Sent from my DROID4 using xda premium
Click to expand...
Click to collapse
And be sure to mention it did it in safe mode
Sent from my Bionic on leaked ICS!
When I send it in, should I do do a hard reset or set it back to stock?
And assuming worse comes to worse, should I back up all my apps etc. on my computer? Just incase?
iamjerry123 said:
When I send it in, should I do do a hard reset or set it back to stock?
And assuming worse comes to worse, should I back up all my apps etc. on my computer? Just incase?
Click to expand...
Click to collapse
Definitely make sure its stock with all traces of root removed. Just flash a .tot upgrade to zv9 then factory reset.
revo_65 said:
Definitely make sure its stock with all traces of root removed. Just flash a .tot upgrade to zv9 then factory reset.
Click to expand...
Click to collapse
You sir are my hero.
I'm on review #3 too, got it last week. I'm sure I'll need another one before September's upgrade.
Went through 4 revos before I was able to get the Nexus.
Sent from my Galaxy Nexus using Tapatalk 2
sometimes when doing things my screen becomes unresponsive and i have to lock it then unlock it for it to work.... grrrr. iam running brokenout 2.0.1 on zv9..... any suggestions?
That's a revolution/gingerbread thing, it happens to all of us (some more than others) at some point. Different devices respond differently to certain roms and apps there's really nothing you can do about it.
Sent from my VS910 4G using xda premium
I've gotten the same thing a few times since I put BO 1.1 on my phone as well. It never happened before then. It could just be a coincidence, though.
Do what i did and get rid of that p.o.s. lol. I called verizon and got mine replaced with a droid 4. Some people got a razor, spectrum, bionic or incredible.
Sent from my DROID4 using xda premium
Better get used to it since you'll have that problem until the day you get rid of this "phone"
I just flashed BO 2.00 and it was happening more often. I just installed the patch hopefully this helps.
Revo #4 isn't even 24 hours old yet and the thing has rebooted twice. Screen in unresponsive plenty... Hell, the screen wouldn't even respond OOB. Vzw is sending me a Droid 4, can't wait.
xjli said:
Revo #4 isn't even 24 hours old yet and the thing has rebooted twice. Screen in unresponsive plenty... Hell, the screen wouldn't even respond OOB. Vzw is sending me a Droid 4, can't wait.
Click to expand...
Click to collapse
Good for you, wish I could get rid of my POS
osafer said:
Good for you, wish I could get rid of my POS
Click to expand...
Click to collapse
Call and complain, you never know what you could get unless you get on the phone.
Sent from my DROID4 using xda premium