Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
also >>
On incoming calls the screen will not lock and not allow me to answer the call. I am unable to slide the "answer bar" across the screen, to answer calls. It won't move. This does not happen on every call but on average about 6 out of 10 calls. I went to the Verizon store and they could not make the problem occur and said they have never heard of this problem. Has anyone else had this happen. I'm trying to determine if this is a hardware problem with my phone of if it is a software problem.
what we can do , i think we should send this conversation to Samsung , i dont know how ask Samsung about this problem , if any one can send link of this conversation to Samsung may be they replay , if it is hardware problem we will go to agent , if software we can solve it online
please please please we i need help
spen
spen has its calibration and when the phone is upside down
(or even tilted,..) it tends to lose itself.
It happens with everyone. So you are not alone.
first thank you , so what about a i can not answer
Related
Hello guys,
I need to have my phone locked while talking coz my ear touching the screen launches unexpected apps.
please help.
Thats strange as when you put the phone near your ear/head when making a call the screen goes off which stops you from pressing any buttons accidentally. Although i usually press the middle button to turn the screen back on but even if i got the phone pressed against my ear and shoulder...ive never ever started any un-necessary apps.
Maybe get your ears fixed by the doctor.
pammoun said:
Hello guys,
I need to have my phone locked while talking coz my ear touching the screen launches unexpected apps.
please help.
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what you want is default in 99% of the phones.... there are a lot and i mean a lot of posts here asking for the contrary: keep the screen off !
somebody finally discovered that all the registry tweaks are not working because this is triggered by the light (or motion' or both) sensor (keep yr phone face up when ringing and the screen does not go off).
you must be the only soul that is complaining that his screen is not going off
anyway try a search and you'll find lots of info. try also the pinned tweaks thread.
Hello. I've had this device for awhile now and it's probably the best phone I've ever had.. except I started to have problems with regards to calls just recently. I actually rooted the device about 2 months ago and am currently using the Rombie mod v2 (JPC), if that helps. Anyway, the problem happens in the middle of a conversation, where the proximity sensor somehow disappears and the speaker mode is activated on its own (or maybe it gets in contact to my skin, I'm not sure, since the screen is supposed to remain blank). After that, the device becomes unresponsive: the touch sensitive menu and back keys don't work, and neither does the screen itself..but the hard key home button works and I could still hear the other caller via loudspeaker. I force a reset and everything goes back to normal (I mean this call issue doesn't happen all the time). I don't have any screen protector to affect the performance of the sensor. Anyone can help me out with this? Thanks!
Hi, I have a huge problem. Every time I make a call, preferably my voicemail, it asks me to press a number in the keypad.
Okay, that's fine. But the only problem is the screen blacks out immediately when the call is made and I cannot choose any of the options. I'm still in the call, although it will repeat the options for about a minute and just end the call.
I can't end the call manually or use the keypad. Tried pressing the lock button, the search, the menu, and Back button. Nothing seems to work.
Is there anything I can do about this? Because this is really becoming a hinderance.
Hi the proximity sensor should brighten the display up the moment you take it away from your ear, if it dosent prpbably there is a problem with it and you need to check it out with either the provider or HTC if you can.
normally to end call you click on the notification on top of the phone.
It is kinda annoying there is no physical button to end calls but i guess thats touchscreens for you
Probabily you use one case
that cover the proximty sensor
I don't use any case or screen protiction... maybe I should to replace it...Thanks..
dr.alkaiser said:
I don't use any case or screen protiction... maybe I should to replace it...Thanks..
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if so, you should replace it ... sorry mate
dr.alkaiser said:
Hi, I have a huge problem. Every time I make a call, preferably my voicemail, it asks me to press a number in the keypad.
Okay, that's fine. But the only problem is the screen blacks out immediately when the call is made and I cannot choose any of the options. I'm still in the call, although it will repeat the options for about a minute and just end the call.
I can't end the call manually or use the keypad. Tried pressing the lock button, the search, the menu, and Back button. Nothing seems to work.
Is there anything I can do about this? Because this is really becoming a hinderance.
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Click to collapse
I had the same problem. Hard reset solved it. Also solved a problem I had connecting with intermittent connections to Wifi. I think a bum app may have caused the problems.
Starting to happen again, not like last time though. Now it's intermitent and seem to recover when the other end hangs up. May try to get a replacement phone this time.
From what I've seen around the internet this is an OS issue... And it happens to me intermittently as well, though my lock button brightens the display... It seems to have something to do with the screen timeout and the lock screen enabling itself...
Mine had the same issue.
I would pull it away from my face, nothing.
Laid it down flat, nothing
Occasionally it would flash.
I had to return it, no problems since.
The sensor must have been loose and slid behind the open area of the glass.
If you can still, get a replacement
My replacement is in the mail. I have found that if I shake or tap the phone it will flicker and come back during a call. I think the sensor is faulty.
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
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No one face this problem?
Kaetae said:
No one face this problem?
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I use my HTC One for calling most of the time and for more than a month now I haven't encountered this situation as of yet. Maybe try reflashing the ROM instead of doing a wipe. There are a couple of RUUs in this forum you can download if you're not rooted/unlocked.
I am having the same problem, anyone got any solutions??
jag233 said:
I am having the same problem, anyone got any solutions??
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Can this be produced reliably? If it can, go to your dealer and show it to them
htc one airplane mode
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
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Click to collapse
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
Pelbee said:
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
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I can confirm this. I also use my left hand / left ear for calls and my calls often die in the middle of the call because my ear has enabled Airplane mode. Sometime it happens during important calls and is absolutely infuriating and stressful. What's more, often people try to call you back but can't because it takes about 10 seconds for the phone to turn wireless back on and register with the network.
This is really poor form and rather an embarrassing oversight for HTC. I have just switched from a Samsung Galaxy S4 and this is my first HTC and even though its clearly a great phone - failing on actual phone part of a smartphone is inexcusable. If anyone comes up with a solution in the meantime, please post it here. Thanks
Turn the screen off manually when it's too dark for the proximity sensor to measure proximity.
Anyone having a problem with the proximity sensor when someone's calling? I can't pull out the phone from my pocket and hang up, cause every time, the call is already answered... During phone ringing the proximity sensor is not working and the screen is operational. Someone else? Reported already?
Am I the only one? I've tested the proximity sensor, it's working fine. Done a hard reset without phone settings restore, but still while ringing, with hidden sensor, the screen is active. Had this problem with xiaomi a1, with Nokia 6.1 it was ok. So wondering, of it's just me (somekind of hardware problem) or software?
bo6o said:
Am I the only one? I've tested the proximity sensor, it's working fine. Done a hard reset without phone settings restore, but still while ringing, with hidden sensor, the screen is active. Had this problem with xiaomi a1, with Nokia 6.1 it was ok. So wondering, of it's just me (somekind of hardware problem) or software?
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I don't recall having any issue with the screen when a call comes in. Can you explain the problem a little more? I just want to make sure I test it properly based on the issue you're having.
- Call comes in
- Phone is in pocket
- Call answers? Or screen activates and registers touch while in your pocket? Not sure of what's going on here
This is the part I don't follow. Is it answering automatically? Or is it that when you try to remove it from your pocket, you're somehow answering the phone?
I can't pull out the phone from my pocket and hang up, cause every time, the call is already answered...
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Harfainx said:
I don't recall having any issue with the screen when a call comes in. Can you explain the problem a little more? I just want to make sure I test it properly based on the issue you're having.
- Call comes in
- Phone is in pocket
- Call answers? Or screen activates and registers touch while in your pocket? Not sure of what's going on here
This is the part I don't follow. Is it answering automatically? Or is it that when you try to remove it from your pocket, you're somehow answering the phone?
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Sorry. The problem is that the screen is active and obviously my pocket is capacitive
You can test it easy - someone calls you and you cover up the sensor. For me, it stays active and lit up. I think it stays active even during a call, no matter that it's not on - sometimes it seems I press things with my face.
Just to update - I got a replacement of the phone, cause the other one died, but the new one still has this problem - while taking it out of the pocket of normal jeans while ringing, it either slides to answer the call (most of the time) or to reject it. Happens like 60+ % of the time, in dry pocket. Am I the only lucky guy out here or I should expect this phone to kill itself like the previous?
So, it's not just me, but still no fix...
https://community.phones.nokia.com/discussion/3521/getting-problem-when-receiving-calls-while-in-pocket