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I’ve a strange problem with the screen of my Note, I noticed this when switching off the phone in a complete dark room. The screen turns dark grey for a split second before switching off, this is when I noticed some strange black marks beneath the screen.
I made a jpeg to replicate this problem (1st attachment), along with a screen capture of the marks (2nd attachment). Can somebody please download the picture and check to see if there are any marks on their phone?
You need to be in a complete dark room for this to work, it helps if you turn the screen brightness to 100% and allow a bit of time for your eyes to adjust to the dark.
I also added roughly what the marks look like.
Many thanks
P.S. this does not affect the screen in normal use.
I have noticed that too....
Edit: forgot to mention that it does not affect usage in anyway
Sent from my GT-N7000 using xda premium
Why.....
SH!T, not this crap again. The Galaxy S2 has this at a greater extent, but I was LEAST EXPECTING this on the Note, especially since they JUST starting manufacturing this model. I don't even think the demand is as high as the S2. I'm having mixed thoughts now. Those marks are NOT normal.
SAlmighty said:
SH!T, not this crap again. The Galaxy S2 has this at a greater extent, but I was LEAST EXPECTING this on the Note, especially since they JUST starting manufacturing this model. I don't even think the demand is as high as the S2. I'm having mixed thoughts now. Those marks are NOT normal.
Click to expand...
Click to collapse
why is this a problem?
Bigmille said:
I’ve a strange problem with the screen of my Note, I noticed this when switching off the phone in a complete dark room. The screen turns dark grey for a split second before switching off, this is when I noticed some strange black marks beneath the screen.
I made a jpeg to replicate this problem (1st attachment), along with a screen capture of the marks (2nd attachment). Can somebody please download the picture and check to see if there are any marks on their phone?
You need to be in a complete dark room for this to work, it helps if you turn the screen brightness to 100% and allow a bit of time for your eyes to adjust to the dark.
I also added roughly what the marks look like.
Many thanks
P.S. this does not affect the screen in normal use.
Click to expand...
Click to collapse
hi...is your phone UK or EU version?
This is the biggest manufacturing defect of the season! Go to the Samsung Herculus (T-Mobile S2) Forum and you have over 500 users observing the same exact problem! Samsung is carelessly sealing the back of the AMOLED display panel, therefore you will see lines and blotches everywhere. This is absurd!
jason370 said:
why is this a problem?
Click to expand...
Click to collapse
Bigmille said:
I’ve a strange problem with the screen of my Note, I noticed this when switching off the phone in a complete dark room. The screen turns dark grey for a split second before switching off, this is when I noticed some strange black marks beneath the screen.
I made a jpeg to replicate this problem (1st attachment), along with a screen capture of the marks (2nd attachment). Can somebody please download the picture and check to see if there are any marks on their phone?
You need to be in a complete dark room for this to work, it helps if you turn the screen brightness to 100% and allow a bit of time for your eyes to adjust to the dark.
I also added roughly what the marks look like.
Many thanks
P.S. this does not affect the screen in normal use.
Click to expand...
Click to collapse
I guess it could be a problem, but to be honest with you, I don't have any interest in trying this.
Go to a completely dark room and turn the screen to 100% and look for defects? Uhh, what?
When I'm in a very dark room, I find 3% quite comfortable, thank you. (10% brightness * screenfilter (30%)
- Frankt
SAlmighty said:
This is the biggest manufacturing defect of the season!
Click to expand...
Click to collapse
Hmmm.... so something that you can only see when you are switching the phone off in a completely dark room is "the biggest manufacturing defect of the season"???
I understand that when you drop hundreds of £s/$s/€s on something, you want it to be perfect, but something that can only be seen for a split second as you turn the phone off in very specific circumstances, scarcely warrants such a title in my opinion!
I can certainly think of worse - lightbleed on Asus Transformer, or Newtons rings/oil click on the Galaxy Tab 10.1 for example, which (if present) can be seen during use.
Regards,
Dave
I agree with foxmeister. Why try and find a fault when there's really no fault there!
So you've got dots on your screen when in a completely dark room, with screen set at 100%, that lasts for a second or two......so what! Don't sit and stare at your phone in the dark is the answer. Then the problem will go away.
Jeeez, some people are never satisfied or happy.
Sent from my GT-N7000 using xda premium
Thanks for the feedbacks, I have the EU version from amazon.de.
There is definitely a fault with either the screen or how it was put together, otherwise I'll not be able to notice it. Those marks does not show up on my Galaxy Tab 10.1, the original Tab or any my pervious mobile devices as far as I can remember.
I did note this don't affect the screen in normal use. Also the 100% brightness suggestion is to make the problem easier to spot, I normally have the screen at 5% in the dark, and we have no control over the brightness when the phone is switching off (when I noticed the marks).
I started this thread to find out what is the course of this problem and how widespread it is before deciding if I should send it back to Germany for a replacement/refund.
BTW, under EU consumer law, we have 21 days to return the device either for a refund or replacement from the seller, after that we might have to send the phone for repair.
Sounds like there is a manufacture defects with the EU version?!
Head over to the International Galaxy S2 and Galaxy S2 (T-Mobile) Forums and the answers behold. Hundreds of comments stating the same exact issue. I'm just surprised how this slipped into the SAMOLED HD display. I don't recall the original Galaxy S (which also had a Pentile Matrix) having such an issue, or did it?
foxmeister said:
Hmmm.... so something that you can only see when you are switching the phone off in a completely dark room is "the biggest manufacturing defect of the season"???
I understand that when you drop hundreds of £s/$s/€s on something, you want it to be perfect, but something that can only be seen for a split second as you turn the phone off in very specific circumstances, scarcely warrants such a title in my opinion!
I can certainly think of worse - lightbleed on Asus Transformer, or Newtons rings/oil click on the Galaxy Tab 10.1 for example, which (if present) can be seen during use.
Regards,
Dave
Click to expand...
Click to collapse
---------- Post added at 11:38 AM ---------- Previous post was at 11:37 AM ----------
Perhaps we should ask folks from India, they just got their stocks as well.
DMax99 said:
Sounds like there is a manufacture defects with the EU version?!
Click to expand...
Click to collapse
SAlmighty said:
Head over to the International Galaxy S2 and Galaxy S2 (T-Mobile) Forums and the answers behold. Hundreds of comments stating the same exact issue. I'm just surprised how this slipped into the SAMOLED HD display. I don't recall the original Galaxy S (which also had a Pentile Matrix) having such an issue, or did it?
Click to expand...
Click to collapse
Do you have some links?
Also is there somewhere photos that show the issue?
Common Indeed!
T-Mobile Galaxy S2:
http://forum.xda-developers.com/showthread.php?t=1300133
http://forum.xda-developers.com/showthread.php?t=1320942
http://forum.xda-developers.com/showthread.php?t=1310945
International-Based Galaxy S2:
http://forum.xda-developers.com/showthread.php?t=1217047
http://forum.xda-developers.com/showthread.php?t=1079444
http://forum.xda-developers.com/showthread.php?t=1197743
SAlmighty said:
Head over to the International Galaxy S2 and Galaxy S2 (T-Mobile) Forums and the answers behold. Hundreds of comments stating the same exact issue. I'm just surprised how this slipped into the SAMOLED HD display. I don't recall the original Galaxy S (which also had a Pentile Matrix) having such an issue, or did it?
Click to expand...
Click to collapse
I have a Galaxy S II, and regularly frequent those the international forum, and I've not seen this come up as an issue (though I don't disbelieve you that it probably does somewhere). I looked in the TMo US Galaxy S II specific forum and I did find such a thread, but I was unwillingly to pour through 50+ pages to see the final outcome as it was filled with people who have the issue, don't have the issue, or have the issue but don't care.
I've not noticed this issue with either my Note or my Galaxy S II, and I'm not going to go look for it in artificial environments that I'd typically never be using my device in.
"If a tree falls in a forest and no one is around to hear it, does it make a sound?"
According to the OP, on the Note, this only appears for a brief moment whilst the phone is being switched off in pretty much total darkness, so my point is - does it really matter?
Regards,
Dave
Well, many EU owners are already reporting black spots on their Note!
http://www.golem.de/1111/87475-3.html
http://www.android-hilfe.de/samsung...iche-displayverhalten-beim-galaxy-note-2.html
and
http://www.android-hilfe.de/samsung...s-der-farbtiefe-des-galaxy-note-displays.html
Translate to English, this is serious!
Bigmille said:
I’ve a strange problem with the screen of my Note, I noticed this when switching off the phone in a complete dark room. The screen turns dark grey for a split second before switching off, this is when I noticed some strange black marks beneath the screen.
I made a jpeg to replicate this problem (1st attachment), along with a screen capture of the marks (2nd attachment). Can somebody please download the picture and check to see if there are any marks on their phone?
You need to be in a complete dark room for this to work, it helps if you turn the screen brightness to 100% and allow a bit of time for your eyes to adjust to the dark.
I also added roughly what the marks look like.
Many thanks
P.S. this does not affect the screen in normal use.
Click to expand...
Click to collapse
I was lying in bed last night and saw what you are talking about. I think. I has used my phone heavily for the last week and didn't notice anything else.
So I suspect we all have it but uhhhhh whatever.
See this link for another photo of the problem:
http://forum.xda-developers.com/showthread.php?t=1337499
The photo is taken with a small Canon camera, with ISO = 200, and a 15 seconds of exposure time.
Post removed. I started a new thread.
The Note is going back to Amazon. I was able to see the some of the black marks against black border when watching film in the dark last night with the screen brightness of 5%.
I was going to keep it before it started to affect my normal use, lets hope the replacement has less or no marks.
Many have complained about problems with the GNote's Display. Does anyone here have the white version of the GNote? How's the display?
SAlmighty said:
Many have complained about problems with the GNote's Display. Does anyone here have the white version of the GNote? How's the display?
Click to expand...
Click to collapse
I have/had a white one... On mine there were no probz at all.
However, i didn´t test it that crazy... No banding and no abnormal pixelation of the blacks atleast.
Atm it´s in for service... Had a complete crash... Maybe that will be the white version faults
^ What about the issue of faint horizontal and vertical lines especially on a white background at minimum / maximum brightness?
I have a white one as well. no problems at all
Sent from my GT-N7000 using xda premium
Have a White G NOTE ... no problems with the display!
^What is the Month of Import?
the white ones suffer from the same problems as the "blue" ones! seen two of them, both had the "classic" faults: one had a very strong tint which got worser on the right side of the screen, the other one was considerably darker and had a yellowish tint over the whole screen! both had the black clipping issue and cut the gamma test at 4 (in standard mode)!
VERY IMPORTANT:
i had a LOT notes so far, all of the screens were faulty to some extent. only 2 out of 14 had a correct (or at least much better) gamma calibration/value, but both of them had other severe problems (one side tint, unevenness)!
also to notice the "blotch errors" you have to display a black picture, go into a complete dark room, let your eyes accommodate and see for yourself!
AS LONG AS YOU ARE NOT ABLE TO COMPARE YOU WONT BE ABLE TO TELL IF YOU HAVE COLOR TINT (only if its really dramatic), I THOUGHT A FEW TIMES MY SCREEN IS NOW REALLY GOOD IN TERMS OF COLORATION, BUT EACH TIME I WAS ABLE TO OUTPERFORM IT DRAMATICALLY WITH AN OTHER DEVICE!!
SO: IF YOU THINK YOUR SCREEN IS FINE: DO NOT COMPARE!!!
otherwise you WILL get worried!!!
just my 2c...
have a white note from movistar in Spain and has the display and camera problems.
+1 to what TML1504
@OP
I think you are looking for a more objective reply rather than a subjective one, I recommend you stop your search for now and probably wait a few batches later.. Maybe 4-5 months from now? If the S2 was a sign of things to improve it really did after 6 months.
I'd figure since new models are set to release, Samsung must have already addressed the problems in the newer Note sooner than it did for the S2.
EarlZ said:
+1 to what TML1504
@OP
I think you are looking for a more objective reply rather than a subjective one, I recommend you stop your search for now and probably wait a few batches later.. Maybe 4-5 months from now? If the S2 was a sign of things to improve it really did after 6 months.
Click to expand...
Click to collapse
SAlmighty said:
I'd figure since new models are set to release, Samsung must have already addressed the problems in the newer Note sooner than it did for the S2.
Click to expand...
Click to collapse
I was able to check 3 brand new white colored galaxy note from 3 different local shops and they have the video issues the same as mine which the store rep confirmed after we sent the file over and had them test in their storage room, which is my primary concern.
With just a quick glance, I can easily tell those units still show lines,dirty grey renderings and yellowish/greenish bottoms on the screen, this is with an objective result, subjectively the lines are not visible when viewing pictures of anything other then grey or browsing websites with brightness not lower than 2 notches.
I dont think they can or will address this as fast as the common screen issue everyone has is very subjective to the user and only those that are noticeable get returned, some insist on using a higher brightness just to cover it up.
Boycott Samsung 'till Further Notice, LOL
Sad to say, even the latest S2 display is better than the Note. The latest S2 batch corrects a lot of the problems that existed in prior batches. I've seen it myself; thats to easy to appreciate. Too bad Samsung doesn't give a damn about their own flagship products.
EDIT: @EarlZ, not a personal question, question to Samsung, Why would I want to conceal the problems that exist by decreasing the lifespan of my product; raising the display brightness will in turn reduce the lifespan of the AMOLED Screen, lol.
Its been like 3 months or less since it came out from the market so its a given that it will take a while to improve.. give it another 2-3 months more.
EDIT:
Similar thread-
http://forum.xda-developers.com/showthread.php?t=1355905
By then the successor or newer SAMOLED's will arrive
You never know, lol
EarlZ said:
Its been like 3 months or less since it came out from the market so its a given that it will take a while to improve.. give it another 2-3 months more.
Click to expand...
Click to collapse
So what's the procedure to test for this? Any particular video to play, or a site to go to?
bcn_nospam said:
So what's the procedure to test for this? Any particular video to play, or a site to go to?
Click to expand...
Click to collapse
On a subjective side, you dont need to do anything special just use the phone how you would normally do and if you dont see anything that bothers you or any image abnormality then simply the issue does not exist on the phone, If your a new buyer just perform the things that you normally do and might do and from there draw your own conclusion, Like others I do not know the exact ratio of good to bad screens/phones but subjectively a majority of the phones should not have any issues on the screen.
If you want to perform something more objective you need to be more open to the methods, there like 3 active threads about it you can easily read up there.
I have a white note for the last 3 days, and due to a few threads about display and other problems, I have been especially looking out for them. but so far I cannot find a single problem with the display or any of the other problems that people have been complaining about.
It was bought from Amazon Germany and shows:
Android 2.3.6
baseband n7000xxla4
kernel 2.6.35.7-n7000xxla4-cl886827 [email protected] #2
build gingerbread.xxla4
If that is of any help to anybody.
But I'm not looking at it with one eye on the screen and one on a spectrometer
just my ol eyes, which to those it looks and works fantastic.
and also my 25 year old son, his eyes should be better than mine also says it looks fantastic to him, and will be getting one soon
seeya
It seems as if the German build quality / manufacturing process of the Galaxy Note is superb! Enjoy your Note.
bcn_nospam said:
So what's the procedure to test for this? Any particular video to play, or a site to go to?
Click to expand...
Click to collapse
Play the Dark Knight Rises trailer...
---------- Post added at 06:00 AM ---------- Previous post was at 05:59 AM ----------
SAlmighty said:
It seems as if the German build quality / manufacturing process of the Galaxy Note is superb! Enjoy your Note.
Click to expand...
Click to collapse
I am returning the German one...has issues...
uh, i guess its all chance then, to samsung--thank you but no thanks,
i guess the white note serves as a placebo then
Ive seen no threads on this issue so I decided to make one! But I wanted to know if anyone had any! Personally I had one stuck pixel on my tab s. Yet it was really hard to see I later got it fixed by doing a stuck pixel remover video for about a couple of hours and later installed discreet blue theme. Now its not there! I own the tab s 10.5 Wifi.
So... Has anyone else got a stuck pixel or an image burnt into their screen? Let me know below! Could be useful for others buying this tablet!
I've had the Tab S 10.5 LTE since release, use at least 8 hours daily for work and haven't got any issues in terms of the screen degrading like burn in or stuck pixels, have thoroughly checked to be sure, might have just been a one time thing, generally take years for a burn in on Amoled but even then I have had other AMOLED screen devices for years without a problem
No burn ins on my unit as well , im using the 8.4 as my primary phone and gps. Im always at 1/16th brightness. I also have a 4 yr old 7.7 slate, no burn ins as well. Seems like newer amoleds are not that prone to burn ins. Just to add, im using an all black theme.
Somehow (turning brightness all the way up all the time) my friend burned in a new note 2 in about 3 months. He used his phone a LOT as well.
My Tab S (about a month old now, auto brightness below 10-20% using Velis Auto Brightness, not much used) is perfect for now. However I saw the two 10.5" samples heavily burned at the local mobile shop. Also saw two months old Note 4 heavily burned at the same mobile shop. So it seems burn-in problem with this latest amoled screens still remains.
Thank you guys for your response! Yeah turning the brightness up to 75‰ is how I got mine. That was when I first got my tablet and had it on 75% for the whole month. I want to walamrt the other day to see the samples. The screen seem imrpoved from when I got mine. I will try to use a autobrightness app
Thread should now be a discussion thread about the burned in pixels. Guess I made it look like a question. Thanks forum mods for telling me about this problem and moving the thread back!
I assume this thread is for burned-in and stuck pixel questions/discussion?
If so: I just went to a couple of local stores to test out the Tab S, with an intention to bring one home. I didn't so far -- all devices (4 in 2 different shops) had pretty severe burn-in from the demo programs that Samsung installs and runs on the devices in the store. A couple of them so much that it was actually disturbing for things like browsing plain web pages (white background); you could read the "inverted" text that had burned in.
One store anticipated the device had been on for 10 hours a day since somewhere August last year, which would make it around 10*6*40 or about 2.400 hours of use -- presumably close to max output on the display in "demo mode".
This caused me to hesitate... is this a common problem with the devices, particular to early models, or just something that happens if you run it for too high output -- or will it happen eventually to all devices? A life-time of less than 2.000 hours seems quite low to me in any case.
Also, when/if it happens, are there any ways to "reset" the screen again, or is the damage permanent?
I have a ~2 yr old S4 that does NOT have any burn-in, but I also use that much less, not at 100% brightness and usually with varying content on the screen. I guess the display technology is similar even if the Tab S is a much newer device.
I never had burn in problems in any Samsung amoled devices (since S1).
Just made sure box was sealed and auto brightness was always on.
Actually, I personally have a worst experience with LCD with light bleed and other issues.
Yeah, No problems with my 10.5" Wifi , I watch a lot of Animi and always run it fullscreen, so no black bars, also i set brightness to auto -5 when i am using it indoors.
No stuck or dead pixels, fingers crossed.
John.
@pacc @tinderbox(UK): That sounds re-assuring. Sounds like it's still safe to go ahead and acquire the device (in my case probably the 32GB WiFi 10.5" edition). Hopefully this is the general experience by most people then.
On the LCD bleeding, then yes, that can be quite annoying too!
Just be glad you did not buy the 8.4" version as that is having some problems with the display that might affect some people.
http://forum.xda-developers.com/galaxy-tab-s/help/tab-s-8-4-screen-homogeneity-issues-t2826661
John
I have 8.4 version and the screen is in perfect condition.
You need to use one of the screen test app to check for any problems with the screen before you buy, or the time runs out for you to return the tablet for a refund.
Some people are not bothered, good for them.
John.
I'll test it out thoroughly while it can still be returned. Thanks for the heads-up on that issue as well
If you really want to find every possible quality problem with the display, view a light gray screen in the dark, using a screen test app , set the brightness to low, look for circles and clouding, as well as dead or hot pixels.
John.
pnomandk said:
I'll test it out thoroughly while it can still be returned. Thanks for the heads-up on that issue as well
Click to expand...
Click to collapse
I have an S4 I bought used and have used for about a year. It is getting heavily burned in. I am questioning how long this display will last. Hopefully by the time I need to replace it the screens will be cheap
Sent from my SM-T800 using XDA Free mobile app
What was burned-in on your S4 , notification bar?, home screen icons? , were you using an navigator app? , how high did you have you brightness set?
Using an low brightness setting can reduce the change of screen burn-in, but if you live in an sunny country you most likely have the brightness set virtually to max to allow you to see the screen outside.
Thanks
John.
zombolt said:
I have an S4 I bought used and have used for about a year. It is getting heavily burned in. I am questioning how long this display will last. Hopefully by the time I need to replace it the screens will be cheap
Sent from my SM-T800 using XDA Free mobile app
Click to expand...
Click to collapse
I decided to check for stuck pixels on my Tab S again. Turns out, I have 3 stuck ones now! They are really really tiny that I can even notice them. Took me a minute or so to search for them. In order to see them, you have to use a holo background and not full black ones. You would have to find an dark gray image or something like an inverted app but isn't full black which is a good thing for me I guess. The good thing is that they don't appear on bright colors (red,blue,white,etc) which I personally couldn't see it. A holo background or gray image is when I can see it the most. When I put a black image, its fully black with no stuck pixels in sight. So that could mean they still work and turn on and off fine. So I'm thinking it's just stuck when displaying colors other than black.
I've kept my brightness 1/4 bright all the time, only used it for watching videos and browsing the web mostly. It's been one year since I bought this and I personally don't mind it. This is what I've seen so far
Edit: using a screen filter app to darken the screen on an holo image made it show the most so I can see. This lowest stock brightness doesn't seem to show a lot unless you get close to the screen.
Sent from my SM-T800 using Tapatalk
A couple of weeks ago a guy bought an demo 10.5" and it had an perfect Samsung logo and stripe burned almost across the entire center of the display, the worst i have ever see.
He was asking would burning in the inverted image reduce the burn-in, I found the exact Samsung wallpaper responsible and inverted it for him, but i never heard anymore, it really needed an new screen.
John.
Please help. I am planning to buy nexus 6. I have read a lot about nexus 6 display issues like burn in issues , uneven color, grey lines and lower half of screen freezing. Some say these are present in all devices to variable extent and in most exist in mild form.
Should i get nexus 6 ? does these screen issues still exist?
Else i will buy Galaxy s6
drnishant123 said:
Please help. I am planning to buy nexus 6. I have read a lot about nexus 6 display issues like burn in issues , uneven color, grey lines and lower half of screen freezing. Some say these are present in all devices to variable extent and in most exist in mild form.
Should i get nexus 6 ? does these screen issues still exist?
Else i will buy Galaxy s6
Click to expand...
Click to collapse
I've had mine since November 2014 and I have none of those issues.
Smooth sailing here
I keep it adaptive 66% brightness and its all good no burn-in that I can see I have noticed some specific apps like chrome cause a weird freeze on the right screen half happens maybe once a month with no pattern (a quick screen off/on fixes it could possibly be a custom kernel thing). Only other thing I'd say is the screen has a very warm color palette by default, I use code blue with kcal 237, 235, 255 to make a cooler feel, there's a thread about it somewhere. I've had mine since February.
drnishant123 said:
Please help. I am planning to buy nexus 6. I have read a lot about nexus 6 display issues like burn in issues , uneven color, grey lines and lower half of screen freezing. Some say these are present in all devices to variable extent and in most exist in mild form.
Should i get nexus 6 ? does these screen issues still exist?
Else i will buy Galaxy s6
Click to expand...
Click to collapse
The Galaxy S6 has lots more software issues then the N6 atm and besides that i have never personaly had this screen issue. The N6 is a great phone especialy now it is beeing discounted here and there (US and UK).
Been rocking N6 for last 1 month and i am loving it. No issues at all. Like u i was also very concerned to put into huge sum of money into N6 purchase after reading soooooo many discouraging videos and reviews and comments.
But i am using it as my daily driver for like 1 month now and i haven't seen any issue related to screen, battery, or even software. 5.1.1 is very stable.
I keep the adaptive brightness on and brightness level at 50% and i get 4 - 4.5 hours SOT with everything on...including google now, location history, location reporting high accuracy.
No screen burn, no battery swelling, no battery life issues, no screen freezes, bt yes i'll admit the screen colour is more on a warmer side.
I got a Nexus 6 from Google Play and a friend got one from Motorola in June 2015. Both have screen issues, one have vertical banding noticeable on gray or dark backgrounds, the other has a yellow tint and very uneven backlighting. I'm not sure if most have these issues and simply aren't bothered or what. Not sure what to do at this point.
Flawless here
No issues with mine ....
mine works fine never had any of the issues above
No issues for me.
Guyinlaca said:
and very uneven backlighting.
Click to expand...
Click to collapse
There's no backlighting.
What I meant to say is that strips of the screen are brighter or darker than the rest of the screen and it looks blotchy. If I hadn't viewed a solid gray screen, I might not have noticed but this doesn't make me happy, especially knowing that Android M has a dark theme with lots of grays.
I've had my white 64gb from Motorola since March. Had it replaced once already for the screen tearing issue when running a custom dpi. The replacement I got a month ago does the same. Will be calling again soon
Sent from my Nexus 6 using XDA Free mobile app
I got a nexus 6 at ATT through the next program a couple months ago. It had banding on the right side of the screen right out of the box. It was pretty discouraging. I took it back and got it swapped for another unit and honestly couldn't be happier. The n6 is an amazing phone.
crzycrkr said:
I've had my white 64gb from Motorola since March. Had it replaced once already for the screen tearing issue when running a custom dpi. The replacement I got a month ago does the same. Will be calling again soon
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Screen tearing or half black?
Issues relating to custom DPI happen on them all.
I received mine on 6/18, no issues other than a pink hue at low brightness (with adaptive brightness turned on) which seems to be software based.
danarama said:
Screen tearing or half black?
Issues relating to custom DPI happen on them all.
Click to expand...
Click to collapse
Half black, and half freeze, which I've seen be referred to as screen tearing in just about all the posts I could find on it. Funny thing is on every kernel or ROM thread ice asked about it I've been told it does not happen on all of them. Seems many have had their phones replaced and had no issues in the replacement and that has led to people believing it's a hardware issue. Only other explanation I had seen was something about Franco saying it's a possible display driver issue. Sucks that I can't use Franco kernel at AOL because it becomes horrible
Sent from my Nexus 6 using XDA Free mobile app
crzycrkr said:
Half black, and half freeze, which I've seen be referred to as screen tearing in just about all the posts I could find on it. Funny thing is on every kernel or ROM thread ice asked about it I've been told it does not happen on all of them. Seems many have had their phones replaced and had no issues in the replacement and that has led to people believing it's a hardware issue. Only other explanation I had seen was something about Franco saying it's a possible display driver issue. Sucks that I can't use Franco kernel at AOL because it becomes horrible
Sent from my Nexus 6 using XDA Free mobile app
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The tearing, which by that I mean freezing definitely seems to be a graphics card issue. The half-black if you change the DPI and rotate clockwise so buttons are on the bottom, afaik happens to them all. I think this is related to the GPU to, though I don';t think that is hardware issue. The tearing issue seems to manifest more when the device is warm/hot
danarama said:
The tearing, which by that I mean freezing definitely seems to be a graphics card issue. The half-black if you change the DPI and rotate clockwise so buttons are on the bottom, afaik happens to them all. I think this is related to the GPU to, though I don';t think that is hardware issue. The tearing issue seems to manifest more when the device is warm/hot
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The tearing is a graphics card software or hardware issue? I love this phone, but it's getting very frustrating. Especially since my RMA prices with Motorola turned out to be a series of clusterf*cks.
I'm running Chroma right now and with the included Franco it's unusable in both my phones at a lower dpi. Half screen freezes left and right within seconds of starting up. The reasons I initially believed it was software was that it only seems to happen in certain apps. Specifically ones that required a lot of scrolling, like XDA, Facebook, and chrome. But no one else in the thread seems to have the issue
The half black screen I figured had to be software because the soft buttons are still on the screen.
I just wish there was a solid answer so I could stop guessing
Sent from my Nexus 6 using XDA Free mobile app
crzycrkr said:
The tearing is a graphics card software or hardware issue? I love this phone, but it's getting very frustrating. Especially since my RMA prices with Motorola turned out to be a series of clusterf*cks.
I'm running Chroma right now and with the included Franco it's unusable in both my phones at a lower dpi. Half screen freezes left and right within seconds of starting up. The reasons I initially believed it was software was that it only seems to happen in certain apps. Specifically ones that required a lot of scrolling, like XDA, Facebook, and chrome. But no one else in the thread seems to have the issue
The half black screen I figured had to be software because the soft buttons are still on the screen.
I just wish there was a solid answer so I could stop guessing
Sent from my Nexus 6 using XDA Free mobile app
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I've never had the tearing issue and not everyone has that one. The guys who have had an RMA have generally said that it had stopped the issue happening. Im not sure that has any link to DPI either. My suspician based on not really any evidence at all is that it is hardware related, since some have it and some do not.
The half black is definitely linked to DPI and there is no fix to that that I am aware. I just turn that rotation mode off so I can only go anti-clockwise.
danarama said:
I've never had the tearing issue and not everyone has that one. The guys who have had an RMA have generally said that it had stopped the issue happening. Im not sure that has any link to DPI either. My suspician based on not really any evidence at all is that it is hardware related, since some have it and some do not.
The half black is definitely linked to DPI and there is no fix to that that I am aware. I just turn that rotation mode off so I can only go anti-clockwise.
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The weird thing with me with the tearing is it only happens in certain situations and has been consistent across both devices I had. Certain kernels I get it, other ones I do not. Franco has been unusable for me on both. It has only happened at lower dpi. Never on stock. Send to be less frequent with interactive governors than ondemand or conservative
Sent from my Nexus 6 using XDA Free mobile app
Hi All,
I am facing screen burn in issue within months of using this phone, am I the only UNLUCKY one?
EDIT: Update, Got phone back from ASC, they told the display was defective and they replaced Display and Battery, I see some dust particles in the Camera Lens and Flash modules but its okay as its not affecting the Camera performance. But I still think if I use it the same way as before the Burn in is imminent :crying:
Have you been spending the whole day on facebook and watching youtube vertically ?
I've had my ROG 2 since mid September and I'm basically on it constantly, I'm always using it, and I just tested mine for burn in and I can't even find the slightest little bit of burn in anywhere.
So everyone needs to understand that if they want to bring up burn in issues it is always needed to post some pictures taken by another camera
To test your phone for burn in its better to test a fully gray picture cause it shows most uniformity or burn in issues
Also try to test a fully blue picture, blue shows even the slightest burns
Abhishek Devaraj said:
Hi All,
I am facing screen burn in issue within months of using this phone, am I the only UNLUCKY one?
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Can you please show us pictures taken with a different device? Also, use a gray background while at it.
Thanks
Abhishek Devaraj said:
Hi All,
I am facing screen burn in issue within months of using this phone, am I the only UNLUCKY one?
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Image added, there's already a post in Zentalk Forums, just wanted to get expert opinions of XDA members, Thanks.
History: I used ROG 2 only purely for gaming as I already have Note 9 as my primary and daily driver, I played long sessions of PUBG Mobile mostly and the signs of burn in started kicking in within 3 months of usage.
Have given the phone to ASC, they told they will replace the screen under warranty. Waiting for an update from them.
Abhishek Devaraj said:
Image added, there's already a post in Zentalk Forums, just wanted to get expert opinions of XDA members, Thanks.
History: I used ROG 2 only purely for gaming as I already have Note 9 as my primary and daily driver, I played long sessions of PUBG Mobile mostly and the signs of burn in started kicking in within 3 months of usage.
Have given the phone to ASC, they told they will replace the screen under warranty. Waiting for an update from them.
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Yes, I think you may have been unfortunate with a defective device. It's good that you still have warranty.
This is unfortunate news.
I have turned off the suggestion bar on the Google keyboard so I don't burn in the Google logo. I have gone dark mode on everything and have also enabled full immersive mode to hide the status bar when possible. I've gone to the extreme of using Waze only on another phone via hotspot from the ROG II.
Sounds extreme but after getting burn in twice on my s8+, I'm taking no chances with this phone.
I feel your pain and hopefully it's just a defect.
Guys dont panic! Burn in will happen at some point even if you use dark theme and everything, and the screen isnt that expensive anyways.
But i have a question from the op, which app are these burns coming from and on what brightness level do you normaly use the phone???!
Kianush said:
Guys dont panic! Burn in will happen at some point even if you use dark theme and everything, and the screen isnt that expensive anyways.
But i have a question from the op, which app are these burns coming from and on what brightness level do you normaly use the phone???!
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You are absolutely RIGHT! BurnIn is gonna happen if not now but in days to come for anyone its the drawback of AMOLED.
The burn in was of the PUBG Mobile Buttons and HUD layouts which was the only game I mostly played in my phone for long hours and at times at max brightness which seems to have been the cause. But again my complaint is ASUS puts out banner as GAMING BEAST, then they should have probably gone with a LCD screen instead of AMOLED imho.
You are damn right they should have! A gaming phone with OLED panel is just a joke! In no time we will have burnins from all static HUD content of different games lol
I'm getting burn in from the Call of Duty HUD.
This is actually quite annoying and it will only get worse
Although I really enjoy using this phone with its no notch display and rgb eye on the back, I would definitely get an lcd high end phone If I could...