[Q] computer wont recognize fone now! - Captivate Q&A, Help & Troubleshooting

Never had an issue b4 with my pc not recognizeing my fone till last night after flashing slim ics rom. I tried reinstalling captivate usb drivers and everything. Anybody got any ideas why this is happening? Thx

u need Google Nexus S USB driver for ICS. search for more

I've tried that and no luck there either. Idk what it could be I've tried everything I could find in these forums that remotely pertained anything close to my prob.
Sent from my SGH-I897 using xda premium

Have you ever used Heimdall? It installs a different driver for the phone which can cause issues. You could also try a different USB port.

Now that u mention it this prob started bout the same time I installed heimdell and drivers. OK so if this is the prob what exactly should I do to erase all of heimdells install? Thx for ur reply to bytheway!
Sent from my SGH-I897 using xda premium

And I've already tried other USB ports and cables and drivers and all the other stuff. My phone charges while plugged in and sometimes it even shows the lightning bolt on batt when charging but not usually.
Sent from my SGH-I897 using xda premium

I suggest you read TRusello's thread. I'm sure you will find a solution to all your driver problems.

Related

[Q] PC won't recognize my sisters captivate, mine works fine though.

My sister has the same phone as me, and I havent flashed a new rom for her since she bought it. (shes running SRE 1.2.1a)
I had no problems with this phone before, but now when I went to plug it up just to backup all her stuff my PC won't recognize it. "USB Device Not Recognized" message on PC.
Its set on USB mass storage mode, and USB debugging is checked. I also tired manually installing the driver again, but it still doesn't work. Any ideas?
Long shot but try a different usb port.
Where did you get the usb drivers. There are a couple of sources. Maybe trying a second source may help.
Sent from my SCH-I897 using XDA App
mcord11758 said:
Long shot but try a different usb port.
Where did you get the usb drivers. There are a couple of sources. Maybe trying a second source may help.
Sent from my SCH-I897 using XDA App
Click to expand...
Click to collapse
tried different ports, also just tried a different computer. Still no luck.
I want to try to just flash a different rom through rom manager, but i dont wanna brick it. If the phone is messed up she can at least use it with her old rom.
Where did you get the drivers. There are some provided by samsung, and there are different drivers that can be found on this forum
Sent from my SCH-I897 using XDA App
mcord11758 said:
Where did you get the drivers. There are some provided by samsung, and there are different drivers that can be found on this forum
Sent from my SCH-I897 using XDA App
Click to expand...
Click to collapse
tried a couple different ones. They work on my captivate, so why wouldnt they work on hers?
lourivellini said:
tried a couple different ones. They work on my captivate, so why wouldnt they work on hers?
Click to expand...
Click to collapse
Who knows but it is with a shot
Sent from my SCH-I897 using XDA App
mcord11758 said:
Who knows but it is with a shotp
Click to expand...
Click to collapse
I'm saying I've already tried it.
Good luck
Sent from my SCH-I897 using XDA App
Both phones on the same PC? I'm guessing the could be the cause of the problem. First off, I'd try connecting her phone using another computer. You might try a fresh boot on the PC and the phone.
Did you "mount the drive" which is done from the pull-down menu on the 'phone which comes up right after the USB cable is plugged in. If that does not come up, I'd guess the "two phones on one computer" might be the problem.

[Q] USB is not recognized by windows?

I have tried both 64 and 34 bit drivers from Designgears odin one click stock ROM.
and cant get it to work!!! I am on Vista 64 Bit system
I need help!!
b-eock said:
I have tried both 64 and 34 bit drivers from Designgears odin one click stock ROM.
and cant get it to work!!! I am on Vista 64 Bit system
I need help!!
Click to expand...
Click to collapse
Try these: http://downloadcenter.samsung.com/c...3/SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip
Drivers straight from samsung.
Edit: if you are trying to mount your phone as USB drive and are on miui or cm7 you need to install the nexus s drivers then. Samsung drivers will still work for download mode. A computer restart sometime does wonders too.
Sent from my SGH-I896 running MIUI.
I forgot I used those already too.
Sent from my HTC Inspire 4G using XDA App
When you installed the drivers, did you right click and run as administrator?
It would be helpful to know what mode you are trying to connect in, download mode, usb mass media, usb drive or tethering. Did you install heimdall by any chance? On your phone switch to a different option under usb settings and see if your computer will detect your phone then. Sometimes if you install a new rom, usb drive wont work until you switch it to mass media then back to usb drive.
Sent from my SGH-I896 running MIUI.
I had to grant administrator permission when I ran the installation, but I didn't right click and give it permissions from the start.
And I'm trying to connect in download mode.
Its only on eclair that it doesn't wanna see the phone, idk why. It saw it on MIUI(on I897 GB BL) but not on eclair/froyo BL
Sent from my I897 using xda premium
Have you tried downloading Kies (the full version, not mini) and reinstalling the drivers that come with it (they are under tools)?
I will try that, would you link me to it, cuz the last full kies I put on was in Chinese
I'm on my mobile. Go to Samsung home page. At the very bottom, you will see a tiny US flag. Click that, and you can change your location to the UK. Then just go to support
Thanks!!, I spanked your thank key!
Kies Mini is the only one that shows up for the Captivate specifically.
I dont see a full kies.
Didnt work..
Have you tried different cables? Different USB Ports? I'm beginning to think it may be a hardware problem, not software.
Had same problem before. It was the crappy USB cable u get with the phone. Switched it with a better cable and had no problems after that.
Sent from captivate running fasty 1.3
fastlude said:
Had same problem before. It was the crappy USB cable u get with the phone. Switched it with a better cable and had no problems after that.
Sent from captivate running fasty 1.3
Click to expand...
Click to collapse
The cable isnt crappy it like everything else gets worn out with regular use. Kinda like my knees.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I haven't tried a different cable, I will now., but it has never(not once) given me issues on my old computer(win XP)
I've had the same issue before. Get pdanet. That fixed it. and now I never have recognition issues (just don't forget to make sure usb debugging is enabled).
Crazy thing happened. I deleted all traces of Samsung from my computer and then restarted and left alone for awhile, then Viola it worked(WTF!!!!) I dont even have the drivers installed( after uninstalling them I deleted all Samsung Folders in Program files and Program Files(x86).
Its weird but im happy now thanks all of you for helping !!!!!!!!!
I also used my little Bro's HTC Inspire Cable instead of the OEM cable.
Did u try it with the other cable when u did this? Or with the stock cable?
Sent from my SAMSUNG-SGH-I897 using XDA App
I would buy a new cable on Amazon. Stock cable is literally less than$2

Computer doesn't recognize the NOTE anymore. (ADB or drive mapping)

My laptop (and other computers I've tried) stopped seeing the note.
When I plug it in it only says charging but I don't see a new device added on Windows.
ADB says waiting for device. If i disable usb debugging a message about MTP comes up upon connection but I don't see any drives mapped in windows at all. Device manager doesn't show any android or untecognized devices.
I tried uninstalling samsung usb drivers and reinstalling them. Nothing helps. I am starting to think I have a hw issue. Anything else you can think of friends?
Sent from my GT-N7000 using Tapatalk
Do nand backup. Flash GB then try.
Forgot to mention. I am back on Rocket ROM v22.
The plan is to full wipe and install ROCKET V23 today and see if it helps.
Sent from my GT-N7000 using Tapatalk
#$%^@! Samsung USB drivers will be the death of us all.
I experienced something similar the other day: had the standalone drivers installed which worked well, then suddenly stopped for reasons known only to CIA and KGB, I suppose.
This is what helped:
1. uninstalled drivers
2. installed fresh Kies *yecch*
Will give it a try mate. Thanks!
Sent from my GT-N7000 using Tapatalk
update : things aren't looking good.
I did a full wipe, tried a different kernel and installed KIES.
Nothing helps, the comp doesn't even make that sound when a new usb is plugged in so it doesn't even try to look for drivers or mount it.
Is it really HW issue or can i still try anything ?
mfractal said:
update : things aren't looking good.
I did a full wipe, tried a different kernel and installed KIES.
Nothing helps, the comp doesn't even make that sound when a new usb is plugged in so it doesn't even try to look for drivers or mount it.
Is it really HW issue or can i still try anything ?
Click to expand...
Click to collapse
Im pretty sure you already tried it but...
I had such a problem once. Turned out that my USB cable was broken, it could only charge but data-lines were inactive. I have no idea if Note uses the same line for both charging and data sync, but maybe it's not the phone - but the cable ?
Akiainavas said:
Im pretty sure you already tried it but...
I had such a problem once. Turned out that my USB cable was broken, it could only charge but data-lines were inactive. I have no idea if Note uses the same line for both charging and data sync, but maybe it's not the phone - but the cable ?
Click to expand...
Click to collapse
thanks mate, tried two different cables.
Went to another comp now, which didn't have any samsung **** installed on it, upon first connection it tried installing the drivers and failed (obviously). I then installed samsung usb drivers, and ever since - same problem - comp doesn't see the phone.
mfractal said:
update : things aren't looking good.
I did a full wipe, tried a different kernel and installed KIES.
?
Click to expand...
Click to collapse
You will agree, wipe can't restore if any corrupt system file isn't ?
N this can't be solved by any measure you.took, change pc/change cable/wipe device
How is the idea to reflash?
Sent from my GT-N7000 using xda premium
dr.ketan said:
You will agree, wipe can't restore if any corrupt system file isn't ?
N this can't be solved by any measure you.took, change pc/change cable/wipe device
How is the idea to reflash?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Hello Dr!
So... i tried flashing ICS via mobile ODIN to try and see if it works - nothing. I tried a full wipe on stock GB - same.
I tried 3 different usb cables, and three comps - same same.
What i did notice now, is that if i keep trying to connect it for 20-30 times, it might work once out of those 30 and next time it won't work again.
hardware right ?
It seems to be hardware only.
But as you have to move to service centre, once make last try to flash using pc odin. N i think, which is requires for warranty purpose too.
Sent from my GT-N7000 using xda premium
Defective/dirty USB socket perhaps?
Could be. I really don't know what to think other than a faulty hardware. I tried blowing compressed air into the usb port. Other than changing the usb port assembly I don't see another way. I am with no warranty as well as I bought it from HK when they just came out and it is my understanding that Samsung only respects the warranty within the country the device is bought.
Sent from my GT-N7000 using Tapatalk
Compressed air usually unable to remove tar from pin
If you want to clean it, better use cotton soacked with spirit/petrol (after removing battery), as it evaporates rapidly. N let it dry completely.
Any update on your situation, mfractal?
Unfortunately no. I've tried cleaning the contacts but that also didn't help.
Thinking about trying to replace the usb charging port assembly but can't seem to find a dealer that sells it. Also not sure it'll help....
Sent from my GT-N7000 using Tapatalk
mfractal said:
Unfortunately no. I've tried cleaning the contacts but that also didn't help.
Thinking about trying to replace the usb charging port assembly but can't seem to find a dealer that sells it. Also not sure it'll help....
Click to expand...
Click to collapse
That's a bummer.
My commiserations, mate.
I still hope you'll sort it out in the end.
Thanks bud. Once I locate that usb port assembly ill try to replace it.
Sent from my GT-N7000 using Tapatalk
Dude, I too had such an issue earlier, but what I did was, I tried installing an application @ the market named "USB Mass Storage Watcher" and as soon as I installed and configured so, I got my drive identified immediately. May seem pretty noob, but no harm in giving a try....
didn't work.... same as before, only charging.

Stuck on "phone..!..computer"...tried it all!

Long story short...after bootlooping my phone trying to flash it, I was able to get it into download mode after A LOT of trying button/time/etc...combos. Used Odin one click, reset phone, it booted up and all looked well. Powered down phone, tried to power back on and I get the "connecting" screen. I've literally looked these (and other) forums up and down for HOURS AND HOURS.
Tried all the possible 3 button combos I've read about...no dice, continues to go into "connecting", so after MANY attempts, I broke down and made a home made jig. Didn't work either. Thought I may have did it wrong, so I ordered one...nope, still no luck. Thought maybe it was bad...ordered a 2nd one from different person...and wham...NOTHING. Returning it or anything is completely out of the question, (another long story), so I'm stuck with a phone that doesn't work and am out of options.
Is there ANY known ways to fix this considering all I've tried? Ready to explode from trying so long lol.
Samsung Galaxy S Captivate, SGH-1897
Have u tried using that screen as a Download Mode screen ?? Odin or Heimdall may acknowledge recognition of your phone from that screen. If so, then try the Stock GB 2.3.5 i897ucKK4 here... http://forum.xda-developers.com/showthread.php?p=18370912
Sent from my SAMSUNG-SGH-I777 using xda premium
Icehouse00100 said:
Long story short...after bootlooping my phone trying to flash it, I was able to get it into download mode after A LOT of trying button/time/etc...combos. Used Odin one click, reset phone, it booted up and all looked well.
Is there ANY known ways to fix this considering all I've tried? Ready to explode from trying so long lol.
Samsung Galaxy S Captivate, SGH-1897
Click to expand...
Click to collapse
You can contact Josh at http://mobiletechvideos.mybigcommerce.com/. They fix these at a reasonable price. I have heard that your phone is always salvageable if it displays something on the screen.
Did you only try one odin one click? What OS are you running? Don't despair!
4-2ndtwin said:
Have u tried using that screen as a Download Mode screen ?? Odin or Heimdall may acknowledge recognition of your phone from that screen. If so, then try the Stock GB 2.3.5 i897ucKK4 here... http://forum.xda-developers.com/showthread.php?p=18370912
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Neither will recognize it. Windows doesn't even recognize it...although Odin and Windows did before this happened.
[email protected] said:
You can contact Josh at http://mobiletechvideos.mybigcommerce.com/. They fix these at a reasonable price. I have heard that your phone is always salvageable if it displays something on the screen.
Did you only try one odin one click? What OS are you running? Don't despair!
Click to expand...
Click to collapse
I've tried Odin and Heimdall...neither even recognize the phone is there. I'm using Windows Vista.
Icehouse00100 said:
Neither will recognize it. Windows doesn't even recognize it...although Odin and Windows did before this happened.
Not very knowledgeable just started getting into this myself a while back.....was reading your post did you try pull battery wait a minute or so then replace battery leave phone off and hold down the volumes while Inserting USB cord attached to PC? Also i had an issue with my antivirus software messing with the one clicks had to disable it for a while just thought would mention it.
I've tried Odin and Heimdall...neither even recognize the phone is there. I'm using Windows Vista.
Click to expand...
Click to collapse
Sent from my SGH-I897 using xda app-developers app
Icehouse00100 said:
Neither will recognize it. Windows doesn't even recognize it...although Odin and Windows did before this happened.
I've tried Odin and Heimdall...neither even recognize the phone is there. I'm using Windows Vista.
Click to expand...
Click to collapse
What rom were you trying to flash? If it was an ics build you might need the nexus USB drivers for odin to recognize your device. Also to use hemdall you have to use a different USB port than what you normally use for Odin. Both Odin and hemdall kinda claim that port once its used by that particular program..
robm1911 said:
What rom were you trying to flash? If it was an ics build you might need the nexus USB drivers for odin to recognize your device. Also to use hemdall you have to use a different USB port than what you normally use for Odin. Both Odin and hemdall kinda claim that port once its used by that particular program..
Click to expand...
Click to collapse
CM10. Tried different ports, still nothing.
Icehouse00100 said:
CM10. Tried different ports, still nothing.
Click to expand...
Click to collapse
Bit of an update...
Left phone sitting overnight with USB connected to it and computer with the phone/computer screen showing. Stuck jig in, did a weird combo with another jig (2 jigs combined with both on 4/5 and 1 resistor)...did nothing. Plugged back into computer and for the FIRST time, I got a message from windows saying that it didn't recognize the device...IE...it finally atleast recognized the phone. Tried opening Odin and Hemdal just to see if they would pick it up...neither did. So after trying to install the drivers again (did sucessfully, but didn't recognize phone), I unplugged phone and repeated the entire process down to the letter...and nothing again. 2nd time, computer didn't recognize phone being plugged in.
Thought maybe this would give some more info...sooooooo wanting to get this fixed.
Did u try it with the nexus usb drivers as robm1911 suggested above ??
Sent from my SAMSUNG-SGH-I777 using xda premium
4-2ndtwin said:
Did u try it with the nexus usb drivers as robm1911 suggested above ??
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
I've tried the Nexus drivers from Samsung site if that's what you mean...same result.
I had the same problem with my captivate, the heimdall drivers conflict with the Samsung ones. download the generic Samsung drivers, run the program and install it, then open up Odin, plug the phone in while it's on the triangle-!-computer screen. Should recognize it.
Sent from my SGH-I727 using xda app-developers app
spitfire2425 said:
I had the same problem with my captivate, the heimdall drivers conflict with the Samsung ones. download the generic Samsung drivers, run the program and install it, then open up Odin, plug the phone in while it's on the triangle-!-computer screen. Should recognize it.
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Re-downloaded Samsung drivers...no change. Tried 5 different cords on 2 computers...just won't register the device being there.
U may have tried this but.....how about uninstalling all drivers--i897, nexus, heimdall(libsusb), etc. then start from there. Install, etc. Idk, may be worth a try.
Sent from my SAMSUNG-SGH-I897 using xda premium
spitfire2425 said:
I had the same problem with my captivate, the heimdall drivers conflict with the Samsung ones. download the generic Samsung drivers, run the program and install it, then open up Odin, plug the phone in while it's on the triangle-!-computer screen. Should recognize it.
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
4-2ndtwin said:
U may have tried this but.....how about uninstalling all drivers--i897, nexus, heimdall(libsusb), etc. then start from there. Install, etc. Idk, may be worth a try.
Sent from my SAMSUNG-SGH-I897 using xda premium
Click to expand...
Click to collapse
Well, haven't removed ALL of the drivers, but I have tried 2 other computers that have never had any of the drivers on them and windows doesn't pick up the phone to ask for drivers so I manually put Samsung ones on...still nothing.
BTW, thanks for the quick replies and all the suggestions...keep 'em coming! I'm determined to figure this out LOL
Almost forgot about this thread might be helpful.
http://forum.xda-developers.com/showthread.php?t=1351224
robm1911 said:
Almost forgot about this thread might be helpful.
http://forum.xda-developers.com/showthread.php?t=1351224
Click to expand...
Click to collapse
Tried ALL of those multiple times each...no dice. Shame I'm not getting paid by the hour for this...WAAAAAYYYYYY too much time spent on this to have gotten no where!!!!!
...Wonder if something is wrong with the micro usb of ur phone ???
4-2ndtwin said:
...Wonder if something is wrong with the micro usb of ur phone ???
Click to expand...
Click to collapse
I wouldn't imagine...it worked fine until the bootloop. But hey, I've tried everything else lol...how would you test it?
Would the Unbrickable mod work ya think?
^
Contact mobiletechvideos.com for info on fix or repair of ur problem.
Very good and reputable...
Sent from my SAMSUNG-SGH-I777 using xda premium

Not bricked but can't fix.

Hey all. I bought a Captivate from eBay for my niece. Worked alright for 3 days before it started rebooting by itself. Read up and installed keep captivate alive. Worked a day before getting stuck completely in a bootloop. Been trying both odin and heimdall on multiple pcs with multiple usb cords and still getting a not recognized message even though I've installed all the drivers. Now I get a recovery screen pictued below. Anyone have a fix? Thanks
UPDATE: Added Pic
Sent from my M9300 using xda app-developers app
Are you using the USB port in back of the computer? I would recommend try that and see if it recognizes it. I had the same problem before and that solved my problem.
Sent from my SGH-I897 using xda app-developers app
[email protected] said:
Hey all. I bought a Captivate from eBay for my niece. Worked alright for 3 days before it started rebooting by itself. Read up and installed keep captivate alive. Worked a day before getting stuck completely in a bootloop. Been trying both odin and heimdall on multiple pcs with multiple usb cords and still getting a not recognized message even though I've installed all the drivers. Now I get a recovery screen pictued below. Anyone have a fix? Thanks
Sent from my M9300 using xda app-developers app
Click to expand...
Click to collapse
Depending on what rom you've installed you may still be having driver issues. When I passed into the ICS and then JB realms the standard drivers not longer worked with my phone. I ended up having to install the galaxy nexus drivers before it would read it.
Edit: Even if what I've said above is not the case try uninstalling everything phone related that you have and start over. I know heimdall has its own drivers and they could be conflicting in there somewhere.
m1batt1 said:
Depending on what rom you've installed you may still be having driver issues. When I passed into the ICS and then JB realms the standard drivers not longer worked with my phone. I ended up having to install the galaxy nexus drivers before it would read it.
Edit: Even if what I've said above is not the case try uninstalling everything phone related that you have and start over. I know heimdall has its own drivers and they could be conflicting in there somewhere.
Click to expand...
Click to collapse
Yeah, and never try and use Odin and Heimdall on the same USB port; it won't work.

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