Database Develop

How widespread is this problem?

I'm on my second tilt. I returned the first one because it was impossible for me to carry on a conversation on the railroad to and from work (or in other mildly noisy situations). While I have no issues hearing the person on the other end, my voice cuts in and out to such an extent that I cannot carry on a conversation. This occurs in the morning on relatively empty trains and in the evening on crowded trains.
There is another thread in which most people have been complaining about the quality on the other end when using the speakerphone, but some had a problem similar to mine as well. AT&T claims that this has not yet been identified as a widespread issue with the device, but before I really raise a stink with them, I wanted to find out if this was really a widespread issue or not.
If this is to ultimately be useful to others, I guess it makes sense to identify which version of the Kaiser you are using.
Thanks.

Turn on Automatic Gain Control
Start / Settings / System / Microphone AGC
"Enable"
*really* helps voice quality a lot.
DLD

One of the main reasons i upgraded to the tilt (it was a huge upgrade, basic phone to a all-in-one phone) was because my phone calls dropped all the time. I thought it was because of the phone (it was old, been dropped ALOT), but I'm beginning to wonder. when talking on the tilt the other day, the other person complained that i was dropping in and out. i was pacing on the upstairs of the house, and kept passing TVs, computers and their moniters and past the wireless router, so it could be that, but, again, i don't know for sure.

That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!

mjizzy said:
That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!
Click to expand...
Click to collapse
Yes, it's a curious thing the AGC. In a way it would be helpful to have a hard key for it because how well or badly it works depends on the background noise level. So in some situations you might want it off and even in the same conversation you might want it on. Also it's behaviour is affected by whether you are on speaker phone where volume level and feedback become issues. (Not the easiest thing to test out either!)
Mike

Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.

clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
Click to expand...
Click to collapse
That's very good to hear.

I thought AGC only Adjusts the volume of your voice automatically when you are recording.

TroyBoy30 said:
I thought AGC only Adjusts the volume of your voice automatically when you are recording.
Click to expand...
Click to collapse
It does help, but only slightly when calling on my device.

It seems to help on my tilt as well, but I really haven't had much of a chance to test it out. I will say that, however small the sample size (and assuming it is random), it is somewhat comforting that most respondants have not had any problems at all. Maybe ours are just from a bad batch. I'm going to try calling AT&T to see if they'll swap mine out again.

I just got off the phone with HTC support again (here in Belgium). He URGED me that everybody that has the problem would report it: the more requests on the problem they receive, the faster they will start developing a fix.
So everybody, start calling HTC support and ask they make a ticket for it!

clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
Click to expand...
Click to collapse
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!

My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.

RemE said:
My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.
Click to expand...
Click to collapse
so in resume, TyTN II / Kaiser Speaker phone SUX
this is a very important feature in a phone, i don't care if it's the best PDA phone in the world... a good phone must respond as a good phone and the Kaiser doesnt...

rocho said:
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!
Click to expand...
Click to collapse
Did you already contact HTC?

In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.

xmoo said:
In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.
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With my device, the sounds also drops when I'm calling with the phone held to my ear :-(. Doesn't happen often, but it does happen.

Calling HTC
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...

mjizzy said:
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...
Click to expand...
Click to collapse
I've reported the issue to the HTC authorised service center close to 2 weeks ago. When I called up the service center, their reply is : no response from the HTC Taiwan yet..... What a surprising innocent reply from them!!!! As if they have never got any feedback on such issue before!

Hi
I wonder if the problem is caused by excessive volume of the in built earpiece? Do you have this up on maximum or high?
The inbuilt earpiece goes very loud and so the sound would easily be picked up by the microphone causing it to behave similar to when you have it on speaker phone as it tries to stop feedback and echo.
There isn't a lot that can be done about this apart from turning down the earpiece volume or using a wired headphones with mic. It may be worth turning down your volume on the earpiece to see if it improves.
Regards
Phil

Speaker Phone a lot of static

i tried teh speaker phone on my tilt and on the receiving end it has a ton of static, is that normal? you baiscally cant understand anything being said when taling in speaker phone, i can hear out of it just fine, it's just who i talk to cant hear hardly anything but static. any fix for this?

There's several others having similar problems. Some people suspect that Kaiser's speakerphone is half-duplex only, and that may be a hardware or software problem.
See this: http://forum.xda-developers.com/showthread.php?t=337463
Have a nice day

Thanks i'll take a look.

strange thing with speaker phone issue

I have had a lot of problems using my speaker phone on the tytnii. To summarize, most of the time when i use the speaker phone, the person i am calling cannot hear me though i can hear them. This does not happen all the time; but more often than not (more than 50%).
Now here's where it gets strange. A person in another forum said to try initiating a call without being on speaker and begin speaker after both of you have talked. I tried this and it seems so far that my speaker is working better using this approach though i dont no why.
I am far from saying that this resolves my problem; but do find it interesting. I just started doing this so cant say for sure if it always will cause the speaker to work; but so far it seems to be working though i still have gotten complaints that i sound like im in a tunnel or something; but atleast they can hear me.
I guess the real test will come when i am in my diesel truck as there is a lot of background noise. At any rate, just some information i'd like to share as i would like to get some feed back from other users who might also like to try this to see if the results are reproducible. Hopefully, next update will resolve the speaker phone issue as this is a work around at best; but who knows.

Same
I too share the same problem. Although i have an Tilt. Same diff i suppose. I can agree with your method, and same complaints when it does work. I too have not found an exact answer to this problem.

in-call static/interference/resonance/noise problem

Hi guys,
i think there's a problem in my i9000;
whenever i make a call, i can hear low static interference in the background.
i searched both on xda and elsewhere, and although some other people complained of this problem, no one was able to determine the cause or provide a solution.
i tried different roms, froyo and gingerbread samsung roms, in addition to cm7, with different kernels and modems, heck i even changed my csc(just for sake of changing everything to make sure.. all for nothing. the problem persists.
Does anyone know what might cause such problem and how it may be solved?

i have exactly the same problem. Like you; i tried every combination which i can. I think main cause of the problem is hardware related. But my opinion is ,it can be fixed with device drivers. I looked at service manual. In the speaker part of the service manual,you can see there are two inductors and one capacitor before the speaker module. You can see the full circuit in Service Manual Page 42.
h**p://img191.imageshack.us/img191/2383/speakerj.jpg
I think these inductors(L209,L210) are interferencing with the GSM frequencies and making that static sounds on the background.
We need someone who is an expert on linux and device drivers. Maybe he can show us to find a way to break this circuit(temporarily turn off B1 and A2 pins) in a call so it will not make that sounds.
In the other hand we may have defect phones. May be the only way is to change some parts.
sorry for my bad english.

I think there's something wrong with the speaker itself.
I'm taking the phone to samsung's maintenance to see what they have to say about it.
I'll report back once i get to the bottom of this..

Same here, but it's not constant, just happens enough to be noticable, bloody annoying, and only started (or I only noticed it) a couple of days after JVP. Will be interesting to see what you find out...

One possibility, do you have your phone in a magnetic flip case? Worth checking
Sent from my GT-I9000 using XDA Premium App

slaphead20 said:
One possibility, do you have your phone in a magnetic flip case? Worth checking
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
No magnetic flip case, just a hybrid (plastic back+sillicon frame) cover.
I even took it off for a while to see if it was causing the problem, but no.

I went to samsung service center and they said it will cost about 200$ because the ear piece comes with the touchscreen..
Meaning i would have to pay for a new touchscreen even though i only need the ear piece.. How about that for service.
I checked ebay and found the whole ear piece+speakerphone+headphone jack in one bundle for 15$
so guess what my next step will be??
Buy and install the ebay part, sell my i9000(never liked tw anyway+cm seems a long way from home).. Had enough samsung for one lifetime

are you sure about the sound is coming from the earpiece ? i am asking because few weeks ago i was also assuming that the interference sound is coming from the earpiece . But i realized that it is coming from the rear speaker. Can you test it ?. In a call ,turn back the phone and put speaker hole to your ear. The interference sound is so loud that you can hear it from the earpiece hole.

yaso06 said:
are you sure about the sound is coming from the earpiece ? i am asking because few weeks ago i was also assuming that the interference sound is coming from the earpiece . But i realized that it is coming from the rear speaker. Can you test it ?. In a call ,turn back the phone and put speaker hole to your ear. The interference sound is so loud that you can hear it from the earpiece hole.
Click to expand...
Click to collapse
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?

jaikat said:
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
Click to expand...
Click to collapse
jaikat said:
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
Click to expand...
Click to collapse
This is the question which i am also looking for answers
Everyday i am searching for answers. Only a very few people experiencing this problem.
I think this problem is coming from the inductors in the speaker circuit part. You can look my first post .
yaso06 said:
i have exactly the same problem. Like you; i tried every combination which i can. I think main cause of the problem is hardware related. But my opinion is ,it can be fixed with device drivers. I looked at service manual. In the speaker part of the service manual,you can see there are two inductors and one capacitor before the speaker module. You can see the full circuit in Service Manual Page 42.
h**p://img191.imageshack.us/img191/2383/speakerj.jpg
I think these inductors(L209,L210) are interferencing with the GSM frequencies and making that static sounds on the background.
We need someone who is an expert on linux and device drivers. Maybe he can show us to find a way to break this circuit(temporarily turn off B1 and A2 pins) in a call so it will not make that sounds.
In the other hand we may have defect phones. May be the only way is to change some parts.
sorry for my bad english.
Click to expand...
Click to collapse

i have this problem too, i live in Romania, i tough my phone was broken, but a friend's phone also does that.
i notice it when making call while 3G data was running in the background. If 3g is off = no noise.
Also i have noticed, the way you hold the phone affects it. try holding it with 3 fingers to your head the covering the mic hole with the other. you should hear some interference right there. so it's probably: speaker+ extra sensitive mic + some antenna things
Also my friend had the phone for some months now and never noticed it i searched the web and we're not alone, i found this discussion on a couple of other forums, still nothing to do, or nobody reported back after they whet to the warranty service. i would go, but i don't have any warranty on mine.

I'm also from Romania and I noticed this annoying issue today. All my other friend with Galaxy S also have this problem, so I guess it's a normal thing.
The only solution, I guess, is to use 3G networks, at the risk of draining a bit more battery.

so bottom line is that on mine, i hear noise/buzzing/interference when i use 3g networks both on the speaker on the back and the earpiece (it's louder if i use 3g data while i'm making a call) - the issues goes away completely in gms(2 g) mode
and it depend on how i'm holding it - it's louder if i grip the phone in my hand (probably the wireless signal is lower and the phone increases the power needed to communicate to the network thus experiencing buzzing sound from the speakers like radios did back with the first cell phones before receiving a call)
so i guess i'm not the only one, right?

This issue is normal I think. No big deal. If the noise however gets so loud that it interferes with your call, get it changed. But the new ones you get might have the noises too. So what is important here is to keep the noise to the minimum.
With / Without the noise is totally an unknown cause now. At least have it settled to the least noisy.
*This is happening to everyone who is getting the phone since November 2010

I confirm this issue with more models.
Hi guys!
Bought myself my GT-S5570 (Galaxy Mini) a couple of months ago. This is my first Android experience. At first I was pleased, but then I noticed this static noise whilst in call. It's like, suddenly I can have ill-isch, distorted, "noise spikes" sort of things. Left my phone in for service under warranty. When I had it back, it was still messy. Bought myself a GT-5660 (Galaxy Gio) a week ago, thinking that this one would clear the issue. It's still there, though. I'm wondering if this is something that affects the whole Galaxy series, even the tougher models like S/S2.
Related threads, by me:
android.net/forum/samsung-galaxy-mini/60951-sudden-volume-spike-during-call.html
androidforums.com/samsung-galaxy-s/307523-samsung-galaxy-s-gt-i9000-static-ear.html

yesterday my cousin bought i9000 too. First of all i looked for the noise. It is interesting that that phone is nearly noise free. If i gave 10 point noise to my i9000 than that phone will be 2 points. You can hardly hear the noise. After that i get her SIM card and test my phone with that sim card.Noise is still there.I make that phone software same with my phone. That phone still has no noise.
I think the problem is in phone parts. Maybe a defected series of speakers used in our phones. I will buy a new speaker module on internet. I hope that fix my problem.

For me it depends more of the network I use than the phone. It happens sometime with an iPhone.

as i stated in my previous post in this thread, in my case i was sure it was the loud-speaker, i say "was" because i sold the phone, and thats the reason why i didn't come back to this thread since..
it seems there was something wrong with the loudspeaker(on the back of the phone), and it was, at least to me, one of those things where a person might not really notice unless you're looking for it.. my bad luck had caused me to flash a certain modem and the reception was bad, so once i reverted to the previous modem i was checking for the sound clarity and that was when i first noticed the static during calls..
then i realized it was coming from the speaker, as one good man in this thread suggested. i couldn't handle it though, i could hear it every time i make a call..
it didn't make a difference whether i was on 3g or gsm or both, it was always there, unless i went into airplane mode..
so i ended up selling the phone, and bought another, but before i had bought it i put my sim inside and made sure there was no static, and there isn't, whatsoever.. thank god.
i'm sorry i couldn't find any other solution to the problem, samsung service here had said they would replace the speaker, as the part comes on its own, unlike the case for the phone speaker, which, according to samsung, is bundled with the screen, and if i had wanted to change it i would have had to pay something like 200$ to fix...
those who have this problem, check if its the loudspeaker on the back of the phone is the actual culprit, and if it is, try to find a way to replace it or something, that is if it bothers you this much. or you can just sell the phone, there's a 99% chance those who buy it won't notice anything, because they're not looking for it..
good luck guys..

[Q] Earpiece low hiss/crackle

Is anyone here hearing a low hiss/crackle type noise when on phone calls. Almost like the speaker is a little blown out?
This is not noticeable when listening to music etc; only on phone calls.
I'm not sure how common this is or if I should get it swapped out. Though swapping it probably carries the risk of acquiring the other pop/crackle speaker issue
Thanks for any input.

roton said:
Is anyone here hearing a low hiss/crackle type noise when on phone calls. Almost like the speaker is a little blown out?
This is not noticeable when listening to music etc; only on phone calls.
I'm not sure how common this is or if I should get it swapped out. Though swapping it probably carries the risk of acquiring the other pop/crackle speaker issue
Thanks for any input.
Click to expand...
Click to collapse
I heard them also.. But seems very commond and seems that 4.2.2 solve all these audio issue ( havent tried myself but read on topics)

I am also having the same issue. I am having this problem on some sim cards(2G). As one of my sim card doesn't cause this problem which is a 3G sim. Though it should not have any problem due to sim cards or network, this problem surely doesn't occur in my 3G sim. Wierd problem!

Me too
roton said:
Is anyone here hearing a low hiss/crackle type noise when on phone calls. Almost like the speaker is a little blown out?
This is not noticeable when listening to music etc; only on phone calls.
I'm not sure how common this is or if I should get it swapped out. Though swapping it probably carries the risk of acquiring the other pop/crackle speaker issue
Thanks for any input.
Click to expand...
Click to collapse
I hear a crackle type noise (occasionally) when I'm on calls. It's not continuous. Occurs randomly. It only lasts for a fraction of a second though. is this what you're talking about??

albert88rules said:
I hear a crackle type noise (occasionally) when I'm on calls. It's not continuous. Occurs randomly. It only lasts for a fraction of a second though. is this what you're talking about??
Click to expand...
Click to collapse
I believe there are different things experienced by different guys. I've read many topics about various sounds.
There is a sound like a speaker does when you listen to music and it stops. It happens after you listen to something (like Beat gets turned off). Like a hissing maybe? I can't descibe it better. It's like the speaker is on high volume and then stops. It lasts for a brief moment and you can hear it if you are near the phone and there is relative silence.
There are also some "pop" sounds sometimes. These sounds sometimes happen when you listen to music.
And there is something else, in my case when talking on the phone there is something like a crackle sometimes when the other person is speaking. It doesn't happen all the time. At first I thought it was because of bad signal but I don't think it's true.