Database Develop

Rehab for smartphone owners

So mine HTC Evo 3D was picked for warranty today by HTC. I needed make the choose, or live with an dust part under mine screen or not have mine new HTC Evo 3D for about 1 a 2 weeks.
The dust part.
So I made choose to let them fix the problem and now I have rehab, I can't check the time unless there is somewhere a clock, I can't check or answer mine mail dure breaks on work and I'm not reachable until the phone returns.
I guess many off you also miss your smartphone if its gone for warranty and it feels like rehab.

If it helps....find a iPhone and smash and burn it.....might get your mind off things bud :/
Sent from my SPH-D710 using xda premium

Lol no the iPhone I would in fact accept as temporary smartphone while mine phone is away for warranty.
But when the store where I bought it wanted to turn it for warranty and give me a temporary phone, I said no, but now I did it directly via HTC and don't have a temporary phone, but I think doing direct via HTC is faster as via the store would be slower.
They would send it to HTC to, but it would probably take longer for me to get it back as it goes via the store.

I understand what you are going through. I am addicted as well and I don´t know what I would do without it, even if it was for a few days. I have a friend that works in a drug-rehab clinic, and he told me that many people can deal with drug whitdrawal but they keep on desperately asking for their smartphone!!!

That video must be fake ha.

It's The Onion. Satire.

ScubaSteev said:
If it helps....find a iPhone and smash and burn it.....might get your mind off things bud :/
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
why would you do that?
--sent from my glacier.

It has been wensday since I'm having smartphone rehab. I got the following symptoms: I don't have any grasp off time right now, because the smartphone is also mine clock and to make it even worse there is not even one clock on mine new temporary workplace.
Further more I'm not able to set alarms myself, mine smartphone is also mine alarm clock and I'm not able to listing to music on the go and ofcourse I can't check mine mail during the workday.
And I'm not reachable.

Dude I just went to the store and forgot my phone and almost had a panic attack so I feel your pain lol
Sent from my YP-G70 using xda premium

So my Nexus 7 just got stolen from my car

I went to a job site (a car dealership) and left it in the drivers seat. It was raining and I'm guessing that with my tools and boxes, that I forgot to lock it with the remote or it did not lock. I didn't notice it missing until I went to my second job and went to hide it (which I normally do). I didn't hide it at the dealership because I was only planning on being there 20 minutes that turned into 2 hours.
I looked everywhere, being in denial, but I distinctly remember putting it in my car because it was raining and I had to conceal it while I ran out to my car.
Kinda sucks. Not only because I'll have to buy another one (I just bought one from Walmart so I can exchange it when the 32gb comes out), but also because I had a $20 case on it and an SGP Matte SP. I blame the iPad Mini. Thats probably what they thought it was!
I know there are plenty of threads about Anti-theft stuff but I'm kinda in a rush to push something to it from the play store. Ceribus or something rings a bell. Any suggestions?
I just installed Cerebus but I don't think it'll work without prior setup. I downloaded Plan B but I'm not sure it'll work either because it mentions it will only try to locate within the first 10 minutes.

Unfortunately I don't think there's anything that will provide any security without prior setup. Everything I've seen needs to be configured.

Lookout plan b... its on the market. You can push it to your device from the market website
Sent from my Nexus 7 using xda app-developers app

Yea I pushed Plan B. It went missing some time between 3:30pm and 5:30pm. I noticed it gone about 6pm. After driving back to my office to check my desk, back home, walmart, and home, it is now 11pm.
If I'd stolen a device, it would have been factory defaulted the instance I had a second to do it.
I'm in pretty good with the staff at the Dealership. My gf also works for the same group (different property though). She said they have security cameras all over. I'll get them to look at the tapes and see who it was.

Feel sorry about your loss. I don't think any security app help it, it's useless IMO. If the thief is smart enough, he/she will disable gps and wifi. So there is nothing you can do about it.

First thing i did on mine was installing cerberus. You can never be sure.
Sent from my Nexus 7 using xda premium

Fortunately a lot of idiots aren't bright enough to wipe/reset the device. Just ask that idiot Horizon Air flight attendant
http://www.padgadget.com/2012/09/24...ks-travelers-stolen-ipad-to-flight-attendant/
Best of luck to you.

Keep us posted
Sent from my Nexus 7 using xda app-developers app

Jafmf95 said:
Fortunately a lot of idiots aren't bright enough to wipe/reset the device. Just ask that idiot Horizon Air flight attendant
http://www.padgadget.com/2012/09/24...ks-travelers-stolen-ipad-to-flight-attendant/
Best of luck to you.
Click to expand...
Click to collapse
Not to mention that if you unlock and root your device you can install Cerberus as a system app so even if they do a factory reset Cerberus is still installed and active so you can track it. In this case only the thief smart enough to actually flash it with a new ROM will be free and clear. I don't remember how much it cost...I think like $1-2 was it, so even if it only gives you a 10% change of recovery...isn't that worth a couple bucks?

Dang. I know exactly how you feel. Hang in there; it may yet re-surface. I realize the almost hopeless optimism in saying that, but I`ve had my faith in humanity restored several times when losing stuff in the past. Let us know what happens! ps: Make Cerberus the first app you install with the new tab (or the old one, if/when it`s returned). good luck!

I talked to the big guy at the dealership and he told me they have security cameras there, so Monday they are going to look at them. Should be easy considering I was there for work and have my exact time there down to 2 hours.
Although I'm not sure what knowing who did it would do for me unless it was an employee... which they could fire them... but it was probably a hobo or a customer. Perhaps then one of the sales guys may know of them and hopefully has their address or something.
I haven't had any emails from those security apps that I tried...
I was thinking after I bought my new one that no only am I out the tablet but the $20 case and $20 SGP SP. So almost $300.
My mother-in-law suggested to claim it on my homeowners insurance because I had a tree fall on my home and I already paid my deductible for the year (which might be per incident). I have yet to call them yet. Probably do that Monday too.
Sent from my Nexus 7 using XDA Premium HD app

There isnt a option to Google lock the n7 ?(as last resort)
Sent from my LG-P500 using xda premium

Not sure if its related but look here - http://forum.xda-developers.com/showthread.php?p=33357157
Must be an incredible coincidence if that isn't yours (same place, both recent, etc).

superste2201 said:
Not sure if its related but look here - http://forum.xda-developers.com/showthread.php?p=33357157
Must be an incredible coincidence if that isn't yours (same place, both recent, etc).
Click to expand...
Click to collapse
*face palm*

superste2201 said:
Not sure if its related but look here - http://forum.xda-developers.com/showthread.php?p=33357157
Must be an incredible coincidence if that isn't yours (same place, both recent, etc).
Click to expand...
Click to collapse
The guy's taking the piss. Besides, i believe they're on opposite sides of the Atlantic.

ExploreMN said:
Not to mention that if you unlock and root your device you can install Cerberus as a system app so even if they do a factory reset Cerberus is still installed and active so you can track it. In this case only the thief smart enough to actually flash it with a new ROM will be free and clear. I don't remember how much it cost...I think like $1-2 was it, so even if it only gives you a 10% change of recovery...isn't that worth a couple bucks?
Click to expand...
Click to collapse
About 3 euro actually.
Sent from my Nexus 7 using xda premium

Yea I dunno. Sounds exactly like my situation. Wtf. Pretty ballsy to come here and openly say you stole it.
He says he's joking but what kind of joke has that many details in coincidence?! Dealership, same day, unlocked car, laying there in the seat, my tools.
Well the ****s on camera mofo! Its a car dealership and we're going through the cameras Monday and getting the police involved.
Dude should do the right thing and return it.
Sent from my Galaxy Nexus using XDA Premium HD app

tntgdh said:
About 3 euro actually.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I looked up my receipt... cost me $1.06 US dollars...
Sent from my Nexus 7 using Tapatalk 2

The only way he was joking is if he was deliberately poking fun at me... which is pretty sick.
I sent the mod and him a PM.
Sent from my Galaxy Nexus using XDA Premium HD app

Please do keep us informed on this, I would love to know how this goes for you. Best of luck. =)

Bought a pone from someone, he wants it back???

I know I spelled "Phone" wrong
Recently, I was at a public place and someone came up to me begging me to buy his phone. Long story short, after a lot of talk I bought the phone from him and after 4 days he calls and tells me he wants it back.
Now, I have paid money for the phone and he is threatening me that he will call the cops on me because of theft and it is in his name. I paid for it, should it not be mine? Im in Canada btw

How does he have your phone number?

Did you have him sign a contract saying you bought it from him or get any proof that you did buy it from him?

He got my phone number because I am a dumb nut and I decided to call him from my other phone. There is proof that he sold it to me because I recorded the phone calls and it says he sold it to me.

Re: Bought a phone from someone, he wants it back???
In my opinion I would keep it. A person like that I would keep it just to really annoy. If he calls the cops what aren't they going to do. You can explain the story and then either you will keep the phone or they will take the phone and you get your money. All in all it is a win win for you. I would also not reply to him lol. Happened to me before but I just ignored them. No cops came thankfully.
Btw what phone did you buy. I bet he wants it back as he's used all the money lol. May not be but sounds like it.
Sent from my Galaxy Note II GT-N7105 LTE using XDA Premium HD

By the way I can not thank you people enough for helping me

weeo said:
In my opinion I would keep it. A person like that I would keep it just to really annoy. If he calls the cops what aren't they going to do. You can explain the story and then either you will keep the phone or they will take the phone and you get your money. All in all it is a win win for you. I would also not reply to him lol. Happened to me before but I just ignored them. No cops came thankfully.
Btw what phone did you buy. I bet he wants it back as he's used all the money lol. May not be but sounds like it.
Sent from my Galaxy Note II GT-N7105 LTE using XDA Premium HD
Click to expand...
Click to collapse
I bought an LG phone, an old model. I really don't need a smartphone so yeah and it was cheap too, $40. Oh and that guy called me as a fake cop and he said I will be charged for theft.
I have all the proof that he sold it to me. Am I safe? I paid money for it, it's mine.

Recorded phone call yes youre safe. Lol still laughing as I type this
Sent from my SPH-L710 using xda app-developers app

weeo said:
In my opinion I would keep it. A person like that I would keep it just to really annoy. If he calls the cops what aren't they going to do. You can explain the story and then either you will keep the phone or they will take the phone and you get your money. All in all it is a win win for you. I would also not reply to him lol. Happened to me before but I just ignored them. No cops came thankfully.
Btw what phone did you buy. I bet he wants it back as he's used all the money lol. May not be but sounds like it.
Sent from my Galaxy Note II GT-N7105 LTE using XDA Premium HD
Click to expand...
Click to collapse
True, the fake cop which was himself said he sold the phone because he needed money and he lives on welfare, what an idiot
Sent from my Transformer using Tapatalk 2

Hidden Username said:
True, the fake cop which was himself said he sold the phone because he needed money and he lives on welfare, what an idiot
Sent from my Transformer using Tapatalk 2
Click to expand...
Click to collapse
Well good luck. I just got PM'D by a pervert wanting to do some stuff with my sister... what has XDA come too?
Sent from my Galaxy Note II GT-N7105 LTE using XDA Premium HD

Hidden Username said:
True, the fake cop which was himself said he sold the phone because he needed money and he lives on welfare, what an idiot
Sent from my Transformer using Tapatalk 2
Click to expand...
Click to collapse
AH HA HA HA HA HA HA HA HA
HAHAHAHAHAHAH!!!!
I can imagine himself thinking he's convincing over the phone as a fake cop. He probably put a sock over his hand and drew little eyes on it, and then had it talk over the phone for him. Considering he thought he was convincing, it sounds hilarious.

SirSigma said:
AH HA HA HA HA HA HA HA HA
HAHAHAHAHAHAH!!!!
I can imagine himself thinking he's convincing over the phone as a fake cop. He probably put a sock over his hand and drew little eyes on it, and then had it talk over the phone for him. Considering he thought he was convincing, it sounds hilarious.
Click to expand...
Click to collapse
LOL, he didn't even fake his voice, just the same tone and funny thing is that he called me less than 10 seconds after the "cop" hung up lol
Sent from my Transformer using Tapatalk 2

No need to worry.
You paid for it. It's yours
Sent from my rooted microwave

Well honestly if someone desperately sold you the device for 40 they probably are strung out on drugs.
If you have proof of you're gain(the phone) and his gain (money) and normally a witness would be perfect but if he's trying all this I might just sell it back. He probably try to assault you or break windows, but if you really want to keep it record a convo with him acting like you stated then call and have a restraining order placed.
Sent from my Galaxy Nexus using xda app-developers app

robogoflow said:
Well honestly if someone desperately sold you the device for 40 they probably are strung out on drugs.
If you have proof of your gain(the phone) and his gain (money) and normally a witness would be perfect but if he's trying all this I might just sell it back. He probably try to assault you or break windows, but if you really want to keep it record a convo with him acting like you stated then call and have a restraining order placed.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
FTFY
you're = you are (You're using "you're" incorrectly.)
where as
your = the possessive form of the word you (Using the word you're in this case was your mistake.)
This concludes Storm's "you're, your, yore" class for the day.

One question! How old is this hilarious human being? 7?
Seriously, give us the age
Sent from my GT-N7000 using Tapatalk 2

LOL. I wish you could post the recorded calls. Or can you?

Did you get a receipt?
If not, burn the phone, head south of the equator for some cheap plastic surgery and wait for this to blow over.
Sent From My Fingers To Your Face.....

conantroutman said:
Did you get a receipt?
If not, burn the phone, head south of the equator for some cheap plastic surgery and wait for this to blow over.
Sent From My Fingers To Your Face.....
Click to expand...
Click to collapse
Best advice so far IMO
Check out UltimaTIME Clock Widgets: 200 clocks, all in one widget!

conantroutman said:
Did you get a receipt?
If not, burn the phone, head south of the equator for some cheap plastic surgery and wait for this to blow over.
Sent From My Fingers To Your Face.....
Click to expand...
Click to collapse
You seem to have some experience in such matters...

I recieved a s4 in the mail today but assurion says they didnt send it?

Ok so about 3 weeks ago my son busted my fiances s4 screen. There was a big hoot and hollar about why do we let our son play with our expensive phone in that thread lol. So anyway assurion did not have the phone in stock so i sold her broken one on ebay and bought her another from the sprint store. I called assurion and canceled the claim and even recieved a comformation.
Well fiance gos out to bring my dog in the house and she sees a package from fedex on the hood of her car. She opens it and its a brand new galaxy s4. She calls me and tells me. So i say no big deal ill mail this back to assurion. Well i call them and tell them what happened. They get all my info and cant find anything in there system saying they shipped me a phone. They show a canceled claim thats it. I give her the fedex number showing it came from there address but she refuses to check it. She ask am i sure i didnt order one off the internet and i tell her id be pretty sure if i just bought a $600 phone.
So i then turn my attention to fedex. I call them and say hey you left a package with a $650 phone in it on the hood of my car in my driveway about 100ft away from my house. They call the driver and he says he didnt wana come to my house bc my dog was on a runner. So i give them some crap about leaving it there and that was that.
So now i have a phone sitting in my house that assurion has no information on. It required a signature but was never signed for. Has anyone ever had an experience like this?
Sent from my SPH-L720 using xda app-developers app

bmoreboy02 said:
Has anyone ever had an experience like this?
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
No, but I sure hope someday I will.
Sent from my SPH-L720 using xda premium

You're really honest in how you tried to return it much respect for that, but after hearing all that maybe you deserve to just keep it.
Sent from my HTC ONE using Tapatalk 2

I mean would i like a free phone hell yea lol. But my thing is i dont want the $150 insurance deductible showing up on my bill and i dont want to get a call from assurion in a few weeks asking where the damaged phone is i was suppose to mail back.
Sent from my SPH-L720 using xda app-developers app

If it showed up, you do not have to pay for it. You might want to do research, but I HAD HEARD SECOND HAND that back in the 70s, companies used to ship stuff to people, then ask them to pay for it if they didn't return it (think CD "clubs").
I learned this after I had a 2nd poweramp shipped to me . . . and I finally reluctantly returned it . . . THEN learned about the rule/law about not having to send stuff back. RESEARCH IT

LAYGO said:
If it showed up, you do not have to pay for it. You might want to do research, but I HAD HEARD SECOND HAND that back in the 70s, companies used to ship stuff to people, then ask them to pay for it if they didn't return it (think CD "clubs").
I learned this after I had a 2nd poweramp shipped to me . . . and I finally reluctantly returned it . . . THEN learned about the rule/law about not having to send stuff back. RESEARCH IT
Click to expand...
Click to collapse
I dont have a broken phone to send back bc i replaced it myself. I tryd to get a label to return it bc all they sent was a padded envelope which clearly says send just the phone back. This box is sealed so i dont wana open it and send them a phone back and keeo the box. Im so pissed at fedex tho im half tempted to keep it and let my son use it as a tablet bc they left it on the hood up my driveway and no one ever signed.
Sent from my SPH-L720 using xda app-developers app

Dude you're good. You did pretty much everything in your power to do the right thing here, so obviously god is giving you a freebe here. Keep that s***

bmoreboy02 said:
I dont have a broken phone to send back bc i replaced it myself. I tryd to get a label to return it bc all they sent was a padded envelope which clearly says send just the phone back. This box is sealed so i dont wana open it and send them a phone back and keeo the box. Im so pissed at fedex tho im half tempted to keep it and let my son use it as a tablet bc they left it on the hood up my driveway and no one ever signed.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Doesn't matter if you have a phone to send back or not, they left it without signing, it's all cool in school, keep it. Just leave it boxed up for a week or two. When (and if) they call for it looking for it, play dumb, then ignore their calls.
And again research the law behind mailing you stuff.

bmoreboy02 said:
I dont have a broken phone to send back bc i replaced it myself. I tryd to get a label to return it bc all they sent was a padded envelope which clearly says send just the phone back. This box is sealed so i dont wana open it and send them a phone back and keeo the box. Im so pissed at fedex tho im half tempted to keep it and let my son use it as a tablet bc they left it on the hood up my driveway and no one ever signed.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Or if you're really feeling guilty, donate it to a recognized developer.
Sent from my SPH-L720 using Tapatalk 2

mjs2011 said:
Or if you're really feeling guilty, donate it to a recognized developer.
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
Lol i dont feel guilty as far as im concerned i did nothing wrong. Im just in amazed how a phone shows up that no one knows about and then the nerve of fedex lol. And im on the phone with the lady telling her to check the tracking number and shes cuttin me off sayin "well i hope ive resolved all your issues today thanks for chosing assurion have a good day" and im like lady are you not hearing me
Sent from my SPH-L720 using xda app-developers app

bmoreboy02 said:
I mean would i like a free phone hell yea lol. But my thing is i dont want the $150 insurance deductible showing up on my bill and i dont want to get a call from assurion in a few weeks asking where the damaged phone is i was suppose to mail back.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
My advice, since you've already taken the 'correct' steps to resolve this issue, is to keep the phone, still sealed up in the Fed-Ex box. Wait a billing cycle (or two) to see if any charges show up, or if Assurion contacts you again about the damaged device, and then take the appropriate action. If, after a few months, nothing further has been done/attempted by Sprint/Assurion, then I'd consider myself the owner of a new S4.

bmoreboy02 said:
And im on the phone with the lady telling her to check the tracking number and shes cuttin me off sayin "well i hope ive resolved all your issues today thanks for chosing assurion have a good day" and im like lady are you not hearing me
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I think she was giving you a hint, don't look a gift horse in the mouth. And if the $150 does show up on your bill, you've got a $650 phone for $150.

had a similar incident back on tmo with the g2, it is currently sitting on my desk
also as teh father of a 2 year old, i happily let her play with phones (not my sgs4 though, she gets mommy's sgs3 ). there is so many learning apps and she is already so quick to learn how to navigate teh device. i wouldnt take that away from her for the world. screw everyone else and you raise your kids how you see fit

I've had this happen to me as well. Cancelled a claim on my Evo 3d, still received it with no record of it being sent. Gave it to my girl and was never charged
Sent from my SPH-L720 using xda premium

I'd research the laws, keep it in the box for a week of case they call, then I'd own it, root it then I'd call FedEx, and ask why the hell they left it on my car. And tell them you don't appreciate that very much.
Sent from my SPH-L720 using Tapatalk 2

shabbypenguin said:
had a similar incident back on tmo with the g2, it is currently sitting on my desk
also as teh father of a 2 year old, i happily let her play with phones (not my sgs4 though, she gets mommy's sgs3 ). there is so many learning apps and she is already so quick to learn how to navigate teh device. i wouldnt take that away from her for the world. screw everyone else and you raise your kids how you see fit
Click to expand...
Click to collapse
Totally agree. My 5 year old has been playing on all my phones from the s3 to the note 2. Alot of cool apps for kids on the play store.
Sent from my SPH-L900 using xda premium

technically you never signed for it so technically you never "received" it lol

To those of you saying to just keep the phone.....correct me if I'm wrong but doesn't a replacement come pre-activated, meaning that it can only be used on the phone number that it was meant to be a replacement for? If so, it's still of no use unless to be sold as a bad ESN to be activated on another carrier such as Boost or similar.

troyboytn said:
To those of you saying to just keep the phone.....correct me if I'm wrong but doesn't a replacement come pre-activated, meaning that it can only be used on the phone number that it was meant to be a replacement for? If so, it's still of no use unless to be sold as a bad ESN to be activated on another carrier such as Boost or similar.
Click to expand...
Click to collapse
yes they generally come preactivated for the phone its going to but they aren't locked to that line.

dansan382 said:
yes they generally come preactivated for the phone its going to but they aren't locked to that line.
Click to expand...
Click to collapse
I checked the esn on swappa and esnchecker.com they both said its clear
Sent from my SPH-L720 using xda app-developers app

Any problems?

Mine was up and running for about an hour and the screen shut off while typing out a text and plugged in. Can't get it to respond to anything now. Plus the camera lens on the back was getting pretty warm when it charges now.

Pull battery? Sounds like a warranty is about to occur dude.
Sent from my LG-E980 using XDA Premium 4 mobile app

My issue is that the screen won't turn off if I get a text or the battery is full unless I press the power button. I tried restarting and factory resetting but it still happens. Is it just me? Lol
Edit: oh and I have the screen timer set to 30 sec.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

i need to ask , how much memory taken when i record with 4k HD video in 1 minute ??

Took mine into the local AT&T store and was told that they weren't going to have any in stock until tomorrow. Seems odd as they go on sale tomorrow, but whatever. What pissed me off was when they said that they couldn't hold one for me and that it would be on a first come, first served basis. I pre-ordered the damn thing a month ago. Pretty sure I am first. After expressing that he said he would give my name to his manager to "try" and hold one. The store is going to have a pretty loud mess on their hands if i can't get my hands on one.

pclaunch said:
Mine was up and running for about an hour and the screen shut off while typing out a text and plugged in. Can't get it to respond to anything now. Plus the camera lens on the back was getting pretty warm when it charges now.
Click to expand...
Click to collapse
facing same issue camera lens on back getting warm even when not on charge. For some operations getting blank screen as if it is not responding but so far so good.
Completely drained battery and recharged to 100% it took exactly 2 hours.

pclaunch said:
Took mine into the local AT&T store and was told that they weren't going to have any in stock until tomorrow. Seems odd as they go on sale tomorrow, but whatever. What pissed me off was when they said that they couldn't hold one for me and that it would be on a first come, first served basis. I pre-ordered the damn thing a month ago. Pretty sure I am first. After expressing that he said he would give my name to his manager to "try" and hold one. The store is going to have a pretty loud mess on their hands if i can't get my hands on one.
Click to expand...
Click to collapse
Then they simply call the police to escort you out the store. Trust me, we've done it plenty of times before. Customer service is the only department that conforms to demands when someone is yelling at them. In store, we say we're gonna get the manager and happily walk to the back and call the police. Then we come back out right as the police show up so we can wave goodbye. And its first come first serve. Placing a pre-order a month ago doesn't give you priority in-store. Just fyi.
Sent from my AT&T Galaxy S4 using XDA Premium 4 mobile app

composi said:
Then they simply call the police to escort you out the store. Trust me, we've done it plenty of times before. Customer service is the only department that conforms to demands when someone is yelling at them. In store, we say we're gonna get the manager and happily walk to the back and call the police. Then we come back out right as the police show up so we can wave goodbye. And its first come first serve. Placing a pre-order a month ago doesn't give you priority in-store. Just fyi.
Sent from my AT&T Galaxy S4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I wont yell and scream. I have a little more class and sophistication than that. I will however chew ass into a manager of what I perceive as a bad business practices. If at&t can't take of customers that have already given them money for a product that is defective, then I have an issue.

If its a warranty claim within 14 days (which it obviously is) then they should replace in store just bring the original box and everything in it so they have no excuse.
Sent from my AT&T Galaxy S4 using XDA Premium 4 mobile app