Database Develop

Samsung Galaxy S Captivate not recognizing sim card.

i have torch v1.5 on my phone. when i took my sim out, put a friends in so she could use it, then put mine back in, it didnt recognize my sim. i cant access the APN settings to change those back to rogers, because it says "insert sim card to access network services". can someone please help me with this as i NEED my phone for this weekend.
Cheers

Get a new sim card?

Does your sim card work in a different phone?

That happened to me once. I had to return the phone. I was unable to get it to recognize the sim card.
Different rom didn't help either. Even when I flashed back to stock... no sim. It was a refurb so a new one was easy to get.
Hope you get it worked out.
Sent from my SAMSUNG-SGH-I897 using XDA App

This happened to me earlier this week. Flash to stock and then back to the rom worked for me
Sent from my SAMSUNG-SGH-I897 using XDA App

Clean contacts on sim card. Factory reset. If that doesn't work call Rogers for replacement.
No warranty you can replace the simcard slot its a daughter card I think you can order from globalpartsdirect

I have the exact same problem. Again it happened with a warranty phone I just received today. It occurred while trying to root the phone. The SIM card from my wife's iPhone does not work in my phone either. However, my SIM works in her phone. I've tried just about everything I can think of at this point other than running Kies (my next try).
BTW,
Unlike my original Captivate, this one came to me with Froyo already installed.

Under Menu /Settings / About phone /Status /Network what does it say ??
If it says "Unknown" you could try just flashing ur modem again.

I am having the exact same issue with a refurbished phone from AT&T and insurance gone im out of luck unless there is a easy solution.

Hello Everyone, So this is my situation so far:
I have a Samsung Captivate with unbrickable mod added. I flashed with Heindall to 2.2 froyo on linux. The SIM card is not recognized. I have triend 2.1 and 2.2 and 2.3 one clicks in windwons with no luck. I tried to mess with IMEI and elfs file. Results were that the lines i was suppose to change on nv.bin did not exist (no lines in file i was attempting to correct). So at this point and time can i conclude this is absolutely not a software issue? Problem two is if this is a hardware issue and not a software issue. Where do i begin? how much is the price for replacement? How hard is it to do? I have tried flashing with everything off the phone (sim and sd) Im a bit lost at this point. Any help would be great.

Update: Spoke with Adam and he says its not a software issue. I also spoke with the guys who did the soldering and said the issue is not coming from the soldering. I am thinking maybe when the phone was taken apart something got loose? Any thoughts anyone?

About ready to give up, lol. Hopefully someone can help!!

I know I have other threads on this but decided to give all my symptoms and what I have done up till now in one thread.
Ok, so to begin........ I had the power button problem on my Captivate as well as other problems, phone would get hot and smell and do weird things. So I decided to buy a broken phone off ebay and change out the motherboard.
I swapped boards and the new board had a lock on it so I couldnt get into the phone so I restored it to factory defaults. After that I was able to get into the phone and it works great except for the fact it will not connect to the network! So I have a camera and a wifi device.
Here is a list of problems I see.....
When phone boots up without sim card it doesnt ask for a sim card to be inserted
when sim card is inserted it doesnt read it (card and card holder work fine on other motherboard)
No network but wifi works fine
Baseband version - unkown
phone number - unknown
mobile network type - unknown
service state - out of service
mobile network state - disconnected
imei - unknown
imei sv - unknown
I have tried pretty much everything I have read on the forum....
Rooted phone and installed a custom rom and corn kernel - no luck
Mobiletechvideo method - no luck
moved efs folder from old motherboard to new motherboard - no luck
did a CWM backup on old motherboard and copied it to new motherboard and ran CWM recovery - no luck
tried Galaxy S unlock and no matter what I do only get the FFFFFF code
Flashed other modems - no luck
in hex editor my nv_data.bin files look fine.......
00188008|2e|34|00|00|00|00|ff|41|.4....A
00188010|54|54|00|00|00|00|53|47|TT....SG
00188018|48|2d|49|38|39|37|5a|4b|H-I897ZK
00188020|41|41|54|54|00|00|00|00|AATT....
So anyway, Im at the end of my rope so hopefully I can get some insight before I just give up (which I keep saying I'm going to do but havent yet, lol)
Thanks!

It may not matter, but have you tested someone else's SIM card in the phone that's not detecting yours? If it won't read two different cards, but all the software parts are looking like they're functioning correctly, it's possible you have a lemon SIM card reader.
I don't know if that's something that could be replaced, but if you test it and it won't read the second card, it might be worth getting in contact with Josh (connexion2005) at mobiletechvideos to see if replacing the SIM card reader is something they can do.

jmtheiss said:
It may not matter, but have you tested someone else's SIM card in the phone that's not detecting yours? If it won't read two different cards, but all the software parts are looking like they're functioning correctly, it's possible you have a lemon SIM card reader.
I don't know if that's something that could be replaced, but if you test it and it won't read the second card, it might be worth getting in contact with Josh (connexion2005) at mobiletechvideos to see if replacing the SIM card reader is something they can do.
Click to expand...
Click to collapse
Yes I have tested other sim cards and they dont work either. I had thought of this too but I put the sim card reader/holder on the other motherboard and it reads fine.

Here's an interesting twist......
started looking around in root explorer and looked at dev/block, only folder in there is dev/block/void and it is empty. Maybe this could be the cause? If so anyone know how to fix it, lol

This very well may be a modem defect. Do you have the background story for how it became this way?
Sent from my GT-I9300 using xda premium

connexion2005 said:
This very well may be a modem defect. Do you have the background story for how it became this way?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
It was a phone with a broken screen I bought off ebay, took the motherboard out and put it in my phone which has a bad motherboard. Hasnt worked since I switched it out so that as far back as I can go. If it was a modem defect would the wifi still work?

[Q] Any software that would mess up modem to prevent signal?

Before I buy another used Captivate to swap motherboards, I'd like to know if there's anything else I should look at.
Scenario: Bought used Captivate with bad USB port and running CM9 Beta. Once I finally got my SIM card, I had no network signal (couldn't even find any operators when you search for them). Redid the APNs multiple times though those seem to be for Internet and MMS rather than cell. Wifi works fine. Flashed to CM 9.1 stable. No difference. Verified phone is unlocked. Verified IMEIs match. Verified baseband was listed. Verified my phone # is listed. Flashed to CM 7.1. No difference. I wanted to flash to stock but can't because Mobile Odin won't work with CM's partition layout. Thus, it seems I am stuck with CM or MIUI.
Is there anything in efs or another system directory that could prevent me from getting a signal?

topshot said:
Before I buy another used Captivate to swap motherboards, I'd like to know if there's anything else I should look at.
Scenario: Bought used Captivate with bad USB port and running CM9 Beta. Once I finally got my SIM card, I had no network signal (couldn't even find any operators when you search for them). Redid the APNs multiple times though those seem to be for Internet and MMS rather than cell. Wifi works fine. Flashed to CM 9.1 stable. No difference. Verified phone is unlocked. Verified IMEIs match. Verified baseband was listed. Verified my phone # is listed. Flashed to CM 7.1. No difference. I wanted to flash to stock but can't because Mobile Odin won't work with CM's partition layout. Thus, it seems I am stuck with CM or MIUI.
Is there anything in efs or another system directory that could prevent me from getting a signal?
Click to expand...
Click to collapse
I've been with you on another thread so I know for a fact you've tried all that stuff. But I don't recall did you ever try to flash an new or different modem? If you haven't or just want to try a new one I attached the one I use. Or I can get you the link to a page with a whole lot of others to choose from.
Other than trying a new modem I'm at a loss as to what it could be besides hardware at this point. Btw were you ever able to test your sim card in another phone to make sure it's functioning? Or do you know anyone with an att sim that you could test your phone with?

Things you could try:
1. Turn the flight mode on and then turn it off and see if that helps.
2. Open the phone and see if the antenna's contact points are okay.
3. Open the nv_data.bin in efs directory and see if the value at the offset(you can search for the exact value) that stores the network lock flag is 00. If it is 01 then it is still locked. I know you checked for the lock already but it never hurts to double check. You could also take a look at nv.log and see if there is anything there at the end that might be helpful. You could also check for lock by dialing *#7465625#.

m1batt1 said:
Other than trying a new modem I'm at a loss as to what it could be besides hardware at this point. Btw were you ever able to test your sim card in another phone to make sure it's functioning? Or do you know anyone with an att sim that you could test your phone with?
Click to expand...
Click to collapse
My next move was to flash some other modems actually, but I may wait until after tomorrow (see below). I tried to swap with my SIL who is on the same service but her phone takes the micro SIM. I'll try again Wed night with another choir member that has an ATT S2 I think.
uhm said:
Things you could try:
1. Turn the flight mode on and then turn it off and see if that helps.
2. Open the phone and see if the antenna's contact points are okay.
3. Open the nv_data.bin in efs directory and see if the value at the offset(you can search for the exact value) that stores the network lock flag is 00. If it is 01 then it is still locked. I know you checked for the lock already but it never hurts to double check. You could also take a look at nv.log and see if there is anything there at the end that might be helpful. You could also check for lock by dialing *#7465625#.
Click to expand...
Click to collapse
1. No help.
2. Where are the contact points? I've not found any schematic or disassembly instructions for this phone. I can see the external antennae connector, of course.
3. That was how I verified it was unlocked. All the bits in the appropriate area were 00. I'll have to look at the log file.
How would I dial any service code with no service? It tells me "mobile network not available" once I hit the Phone button.
New Info
I'm really hoping this is the answer to all my headaches the past several days trying to figure out why this phone won't get service. I just spent the past hour on the phone with my OLD carrier trying to re-activate my OLD phone with a different number to give to my son. We had to jump through a bunch of hoops because my old line was still "suspended" because of the port order. It is due to be "deleted" tomorrow. So even though my NEW carrier said activation was complete and my OLD phone stopped making and receiving calls 8 days ago, could the fact my number has been "suspended" be the reason I can't see any GSM networks?

Sadly my SIM worked in another phone but his didn't in mine.
Looks like I have a mini netbook.

topshot said:
Sadly my SIM worked in another phone but his didn't in mine.
Looks like I have a mini netbook.
Click to expand...
Click to collapse
Any luck changing modems?
Sent from my SGH-I897 using XDA

m1batt1 said:
Any luck changing modems?
Click to expand...
Click to collapse
I flashed back to CM 9.1 and then flashed in XXJVU - 12/28/2011

are you getting a good signal strength? that would veify antenna is okay.
Sent from my SAMSUNG-SGH-I897 using xda app-developers app

laughingT said:
are you getting a good signal strength? that would veify antenna is okay.
Click to expand...
Click to collapse
I'm not getting ANY signal. It always shows -110 dbM or less and 0 or 1 asu. The seller said the GPS worked fine, but I don't get a lock on that either (but maybe you need to "fix" the GPS with each ROM flash?). I've only been concerned with cell service at this point.
I'm going to pick up another Captivate in another hour. I'd like to root and unlock it right there to make sure it works, but don't think I'm that good yet to do quickly and safely. Assuming it's running KK4, the Easy Root pgm seems simple enough to root. May also try SuperOneClick.
For unlocking, I'd hoped to use Galaxy_S Unlock, but couldn't figure out how to get it onto my micro SD card to load onto the other phone.

The "new" Captivate works. It came with KK4 and a good USB port. I'll flash something onto it soon once I learn how to properly back up everything.

glad your new one works.
re: old phone gps. i think you may need to edit gps.conf in etc folder to set gps mode to standalone, rls the gps wants a network connection. in standalone mode, expect a v long time to lock, like 15 minutes.
Sent from my SAMSUNG-SGH-I897 using xda app-developers app

topshot...
While u r on kk4 see this post for gps fix... http://forum.xda-developers.com/showthread.php?p=19422197.
Sent from my SAMSUNG-SGH-I897 using xda premium

If you start the phone without a sim card in it, does it detect its absence and vice versa too? If that functions properly then another possibility could be that the IMEI of the phone might be blacklisted. It might have been reported as stolen. You could call your carrier to find that out.

uhm said:
If you start the phone without a sim card in it, does it detect its absence and vice versa too? If that functions properly then another possibility could be that the IMEI of the phone might be blacklisted. It might have been reported as stolen. You could call your carrier(AT&T I suppose) to find that out.
Click to expand...
Click to collapse
Yes, it detected whether a SIM was in it or not. When I had signed up for the new service it had said the IMEI was OK. I guess that doesn't mean it stayed that way. I would think that would just prevent you from accessing the service, not prevent you from detecting a signal at all. When I picked up the second used Captivate, his SIM card had been deactivated, but it still showed it was getting a signal.

topshot said:
Yes, it detected whether a SIM was in it or not. When I had signed up for the new service it had said the IMEI was OK. I guess that doesn't mean it stayed that way. I would think that would just prevent you from accessing the service, not prevent you from detecting a signal at all. When I picked up the second used Captivate, his SIM card had been deactivated, but it still showed it was getting a signal.
Click to expand...
Click to collapse
Once I had my efs folder deleted while flashing a rom and my IMEI defaulted to some value and it showed no signal at all. I checked IMEI and realized it was a different one and that led me to look at the efs. Once I restored the efs folder from my back up, all was fine again. Therefore I think if your IMEI is blacklisted it could happen and hence made that suggestion to call your carrier. Your carrier might also be able to tell you if your phone made any attempts to register on their network or not.

[Q] New Xperia Z1 No Signal Whit any sim.

Hey just got new z1 for my wife.
worked fine in 3 days then suddenly NO SIGNAL from provider.
Took my simcrad in that phone no signal.
put my wifes sim card into my z1 then i got signal
Some thing wrong whit the z1?
Have googled hole day cant find a solution plesae help me?
anybody have the same problem?
Cheers Stian

Go via Warranty.

Well same happened to me at first I though was the sim reader but it was the rom that suddenly stop reading the sim and I don't know why. The solution was to flash a different rom and now I am with kitslim. To check the sim reader I used the app "sim card by gsmdev" such app allows to read the sim information like contacts imei etc so if that app reads that info means that the sim reader is OK and you need to flash a different rom or the same. Hope this help
Sent from my C6903 using XDA Premium 4 mobile app

check "network mode" in "mobile network settings" .....

Arnisen85 said:
Hey just got new z1 for my wife.
worked fine in 3 days then suddenly NO SIGNAL from provider.
Took my simcrad in that phone no signal.
put my wifes sim card into my z1 then i got signal
Some thing wrong whit the z1?
Have googled hole day cant find a solution plesae help me?
anybody have the same problem?
Cheers Stian
Click to expand...
Click to collapse
Check if your imei is intact, perhaps you could flash an FTF file which will replace the OS so back everything up first.
Make sure you are inserting the sim correctly (i know you probably are but it's worth checking) ones the sims in the phone it should reboot, could be that the contacts which hold the sim aren't raised enough, don't bother fixing them just take it back if that's the case, if the sim has been inserted incorrectly then theres a chance that the contacts may be bent and if that's the case then your warranty will be void, but in all fairness it sounds like a dodgy phone rather than any of the above.
I'd still do the FTF flash anyway, it's probably the best shot you've got, oh and i've noticed that some peoples phones will read sims and others won't so the fact that it works in yours and not hers although weird, isn't conclusive. Try another sim too.

[Q] No network issue LG Optimus 4x HD

Hi guys,
I have a LG Optimus 4x HD with stock rom (Jelly bean). About three weeks ago, I suddenly lost my network connection and it looked like my phone didn't recognize my SIM card. I put my battery and my Sim out and in my phone, but that didn't help. I tried many SIM cards and they work excellent on my other phone. When I turn my device on It just boots up and doesn't ask for my pin code at all. I see no difference when my SIM card is in or out my device. However, it does recognize my SD card, so I think there is a problem with the software? On the lock screen I just see the message ''no service'' and at the top I see this (first pic). When I try to dial someone it says ''reorganization of internal processes. Try it later.''. I read on a forum that I had to go to ''mobile networks'' in settings, but that isn't possible (pic 2).I also tried to put some paper between my sim card and my sim card slot but that didn't work either. Does someone have this problem too or is there somebody who can help me to solve this problem? Your help would be greatly appreciated.

Tob1234 said:
Hi guys,
I have a LG Optimus 4x HD with stock rom (Jelly bean). About three weeks ago, I suddenly lost my network connection and it looked like my phone didn't recognize my SIM card. I put my battery and my Sim out and in my phone, but that didn't help. I tried many SIM cards and they work excellent on my other phone. When I turn my device on It just boots up and doesn't ask for my pin code at all. I see no difference when my SIM card is in or out my device. However, it does recognize my SD card, so I think there is a problem with the software? On the lock screen I just see the message ''no service'' and at the top I see this (first pic). When I try to dial someone it says ''reorganization of internal processes. Try it later.''. I read on a forum that I had to go to ''mobile networks'' in settings, but that isn't possible (pic 2).I also tried to put some paper between my sim card and my sim card slot but that didn't work either. Does someone have this problem too or is there somebody who can help me to solve this problem? Your help would be greatly appreciated.
Click to expand...
Click to collapse
I discovered that my phone doesn't have an IMEI and IMEI SV code anymore. It also doesn't have an baseband version. Do you guys know this caused the lost of my network connection and does anyone know how I can recover my IMEI number? Finally I managed to enter the mobile networks in settings by do a long tap on the data icon in the notification center. I hope someone can help me.

I have the same problem as you. With every restart the phone is unable to read the sim card. Also the baseband is shown as unknown, and I don't have imei no. The solution for me is to remove the battery, and put the phone in the refrigerator for 10 minutes.(yes in the refrigerator The phone is getting very hot when is searching for network and to have it really cool helps apparently. Try it yourself to see if it does the job for you and let us know.

dracool84 said:
I have the same problem as you. With every restart the phone is unable to read the sim card. Also the baseband is shown as unknown, and I don't have imei no. The solution for me is to remove the battery, and put the phone in the refrigerator for 10 minutes.(yes in the refrigerator The phone is getting very hot when is searching for network and to have it really cool helps apparently. Try it yourself to see if it does the job for you and let us know.
Click to expand...
Click to collapse
Thanks for your reply! This morning, my phone finally asked for the first time for the sim password and I finally got a signal. I got my IMEI and my baseband number back. Unfortunately, after an hour or so I tried to send a sms and I wasn't able to send it. I got the error no USIM or so. The IMEI and Baseband number disappeared agian. I turned flightmode on and of and I didn't get a signal again... New today was that I am now unable to connect to multiple wifi networks too. Now my WI-FI MAC-adress is 00:00:00:00:00:00. I already lost the phone and I now also lost the smart part of my smartphone... I also tried to put my phone in the refrigerator but sadly it didn't help. I think I have to buy a new phone....

Tob1234 said:
Hi guys,
I have a LG Optimus 4x HD with stock rom (Jelly bean). About three weeks ago, I suddenly lost my network connection and it looked like my phone didn't recognize my SIM card. I put my battery and my Sim out and in my phone, but that didn't help. I tried many SIM cards and they work excellent on my other phone. When I turn my device on It just boots up and doesn't ask for my pin code at all. I see no difference when my SIM card is in or out my device. However, it does recognize my SD card, so I think there is a problem with the software? On the lock screen I just see the message ''no service'' and at the top I see this (first pic). When I try to dial someone it says ''reorganization of internal processes. Try it later.''. I read on a forum that I had to go to ''mobile networks'' in settings, but that isn't possible (pic 2).I also tried to put some paper between my sim card and my sim card slot but that didn't work either. Does someone have this problem too or is there somebody who can help me to solve this problem? Your help would be greatly appreciated.
Click to expand...
Click to collapse
Sorry to say that "It's time to say goodbye"
I got same problem with you and try all kind of possibility. Here is final verdicts:
- Some phone repairers I know said It's the encrypted baseband partition is damaged, unless you have backup of that, it's a no-go
- I've tried to reflash the phone and it will stuck at 10%, you have to push really hard at some point at the back to make is flashable. After that, the signal back on with baseband and IMEI.... but only for a few restarts it will be gone

Hi blbterminator,
I already said goodbye to my p880 (has been replaced for the G3), but thanks for your reply. Now it's clear for me that's it's a hardware issue.
Maybe do you know if this problem only affects the lg p880 or other brands or models too?
Many thanks!
klbterminator said:
Sorry to say that "It's time to say goodbye"
I got same problem with you and try all kind of possibility. Here is final verdicts:
- Some phone repairers I know said It's the encrypted baseband partition is damaged, unless you have backup of that, it's a no-go
- I've tried to reflash the phone and it will stuck at 10%, you have to push really hard at some point at the back to make is flashable. After that, the signal back on with baseband and IMEI.... but only for a few restarts it will be gone
Click to expand...
Click to collapse