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Hello,
I think HTC Kaiser's screen is too delicate. Mine got cracked yesterday very easily. I've had many PDA phones and it never happened to me.
Does anyone know where can I get a replacement screen?
Thanks,
Mario.
How did it crack, you pushed too hard when trying to use TouchFlo? it fell. Cause there has to be a reason that gives you the impression the screen is too delicate
ha ha, that sucks
Well, depending on how long you've had it, maybe it's covered under the 30 day warranty for return? I can't imagine how someone could break it, so it sounds like manufacturing defect to me??
Sound good to you??
Give it a try....
Let us know how it happened and if you get it fixed!
Good luck!
And to Doug2873... Don't make the guy feel worse than I'm sure he already does!!
Doug2873 said:
ha ha, you suck and just lost at least $750
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What are you 12 years old?
d
I have replacement LCD screens for the Kaiser / TYTN II.
PM me with your email address and country. I will send you a photo of the replacement screen, and a estimate for shipping.
dwella said:
What are you 12 years old?
d
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Click to collapse
ya sorry. i only paid 299 for my tilt without needing to reup for 2 years (thank you corporate america and your service deals) so i guess i cant really feel that pain of the tytn ii retail owner
njbridges said:
I have replacement LCD screens for the Kaiser / TYTN II.
PM me with your email address and country. I will send you a photo of the replacement screen, and a estimate for shipping.
Click to expand...
Click to collapse
do you have any other parts?
When I read certain posts in these forums, I wonder: So annoying online.... what it would be like to meet these people in real life? Although I guess everybody has one of these in their office...
joeonsunset said:
When I read certain posts in these forums, I wonder: So annoying online.... what it would be like to meet these people in real life? Although I guess everybody has one of these in their office...
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Amen I agree
d
Thank you all for your replies...I live in Mexico City and currently I'm in the US and there's no way of getting a replacement screen. HTC asked me to ship them the unit and they would charge between $170 and $350 USD for fixing it.
njbridges: I sent you a PM with my contact info.
I think we need a hard case for this device. Has anyone seen one?
Mine cracked because someone pushed me and I fell on it.
Thanks!
Regards,
MN
I think if SOMEONE fell on any PDA out there, the screen cracks is no wonmder. i think...
I read a Post where someone have cracked his PDA (i think mda3) because it feld off off the front window on his car and down to the gearbrick(?).. and it cracks the screen 2times.
I don´t have the feeling that the screen is more sensible as other screens...
Sorry for the engl. i´m from germany.
cu
sksaustin
I too cracked my screen pretty traumatized about it, superiorgadgets is looking into it, but I will pm njbridges as well as a backup.
I'm unable to get the cracked screen out of the device, I have all the screwdrivers but I can't find a way of opening the Kaiser.
Any ideas?
Hope this helps: http://forum.xda-developers.com/showthread.php?t=337102
Mine just cracked today, for no reason. It has never been dropped or abused, it's in new condition, not a nick or scratch on it, I'm extremely careful. It was on the counter charging and I went to take it off the charger and saw the screen was cracked. I called ATT and they told me I'm SOL, it would be $498 to repair.
yeah if u are comfortable best bet do it yourself and save $300-$400
I found the part for about $100 from another member here. I'm tempted to just replace it and sell this phone. While I loved the 8525, I haven't been particularly happy with the 8925. Maybe it would be better with newer firmware, but I won't know now unless I replace the screen. I wonder what it's worth for parts......
Mine has never been dropped, but after reading how easy is to break it I'm really concerned...
I have dropped my old 8125 like 10 times and it's still working like the first day...
I just ordered the replacement screen from njbridges today. I'll post after I've received the parts and add my 2 cents. If anybody is going to break something in this replacement process, it will be me. I'm completely inept at using tools. I can barely even change the batteries in my kids' toys.
Hi all, I have woken up today to find that my touch screen no longer works!
Im guessing that i'll need to send it back to repair so my question is this, where can I find stock SPL and stock ROM?
Just woke up and it suddenly doesn't work? Sounds very strange to me... Were you drunk yesterday? (just kidding )
I'd try a hard reset first, have your touchscreen been acting strange lately?
it did have the newton ring in the center, had it about a week, but no effects on the screen; now seams to have spread right across the screen , after a little testing have found that small parts of the screen works.
I am going to see if i can replace the touch screen myself, found this on ebay, already have the tools, wish me luck.
http://cgi.ebay.co.uk/Digitizer-Tou...14&_trkparms=72:1690|66:2|65:12|39:1|240:1318
Better then sending off to HTC and them saying that its user abuse and waiting 3-4 weeks.
teky.co.uk said:
I am going to see if i can replace the touch screen myself, found this on ebay, already have the tools, wish me luck.
http://cgi.ebay.co.uk/Digitizer-Tou...14&_trkparms=72:1690|66:2|65:12|39:1|240:1318
Better then sending off to HTC and them saying that its user abuse and waiting 3-4 weeks.
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Can you please let us know if this fixes the "newton ring" fault aswell. I thought it was the lcd screen and not the digitizer that would need replacing to fix this. since you've bought this now it would be good to know.
Thanks
teky.co.uk said:
I am going to see if i can replace the touch screen myself, found this on ebay, already have the tools, wish me luck.
http://cgi.ebay.co.uk/Digitizer-Tou...14&_trkparms=72:1690|66:2|65:12|39:1|240:1318
Better then sending off to HTC and them saying that its user abuse and waiting 3-4 weeks.
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Click to collapse
Any luck so far? how's the touch screen replacement? easy? hard? any alternative way to change without disassembly so many parts??
Hi,
after opening the phone have found out that i need a new LCD as well, have one on order but it is coming from Hong Kong so waiting on delivery, there is a combo on ebay that sells both the digitizer and lcd, so, if all goes well then i will post links and results.
Am currently using an old nokia until my diamond is fixed am missing all the functionallity that I have with the diamond.
teky.co.uk said:
Hi,
after opening the phone have found out that i need a new LCD as well, have one on order but it is coming from Hong Kong so waiting on delivery, there is a combo on ebay that sells both the digitizer and lcd, so, if all goes well then i will post links and results.
Am currently using an old nokia until my diamond is fixed am missing all the functionallity that I have with the diamond.
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Click to collapse
how's the disassembly process? difficult? any other more direct method on accessing the digitizer?
Hey, I'm curious to know if anyone knows where to get replacement parts for the leo. I recently fell down a flight of stair and destroyed everything to do with my leo's outsides. The screen is trashed, and the case it bent. So, I need to replace it all. Any information would be greatly appreciate.
Thanks in advance.
-Caid.
When in doubt, contact HTC (And doubt some more)
It's been a few days since I first started this thread. Lots of views but no replies. So... I wrote HTC about it (on their website) and their response was quite unbelievably stupid.
I mentioned that I live in China, and that I'd like to know how I could have it repaired. I put in the serial number as well. They replied by telling me that my phone was sold in France and that I should go back to France to get it repaired, otherwise I can go to Hong Kong or Taiwan to get it repaired.
I am really curious what kind of person would write such a silly reply. As though plane tickets cost the same as cab rides, and the flight is only a hop and a skip away.
I've written them back and clarified the kind of help I am looking for (An address to send my phone to, and a quote for parts and labour) here's hoping they don't misinterpret it again and send me more bs.
Not much point to my writing this other than to say, if you need to contact HTC with a similar query, assume you're writing to an idiot and be as absolutely clear as you can. You may even want to suggest to them what is common sense, and not assume that they're going to think of the most reasonable method themselves.
-Caid.
444
Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB
wacky.banana said:
Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB
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Click to collapse
Or send it to HTC repair. I heard it will cost like €150 to repair.
Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.
Hi,
where did you get the replacement screen for $80?
Thanks.
knightpants said:
Hi,
where did you get the replacement screen for $80?
Thanks.
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Click to collapse
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee
vuvan said:
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee
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Click to collapse
that is just touchscreen+bracket, not entire LCD. Though you get a free screwdriver with it
vuvan said:
Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.
Click to expand...
Click to collapse
I've had the same problem too a couple of times. Fortunately both times the dot disappeared after pressing the screen gently in various places. What's disturbing, though, is that I've had the phone for a week only and gone to great lengths to ensure it has not been under any physical pressure (or psychological, for that matter ). Have anyone else noticed this; is this a weakness with the phone or have I just been unlucky?
u should take it to htc service !
I've just dropped mine and accidentally closed a door on it, so now mine is full of scratches too.
I'll take it back to the service center in Taiwan when I get back there, though rather annoyingly that won't be until March at the earliest If the HK service center can do it though, I can drop it in there in Feb ... I wonder if their pricing will be the same ...
Hey guys I dropped my HD2 too and the screen cracked. I noticed that there are repair kits at around 80 USD. Anyone has any video or tutorial on how to replace the screen with the repair kit? Or has anyone self-repaired the screen successfully?
I'll have the chance to either get a new HD2 (and sell the broken one), the Hero or perhaps the Nexus One so I want to see if it is possible to do a cheap fix and get a new toy.
Hello all.
I've been around the forums for awhile (just used the search functions for my previous issues) but seem to have no luck with this one. Well, anyway.. A few days ago I dropped my Vivid from about 2 feet and yeaaah it's absolutely shattered all the way. What are my options? I'm tech saavy so I think I could replace it; however, with the phone being so new I can't seem to find a disassemble tutorial for it. Ive found the screens on a website and on eBay but they seem to say HTC on the top instead of AT&T (because I would reeeeally like to return this and get the skyrocket) so... Does anyone know of a disassembly guide for it? Orrrr... Can I get HTC to repair it?
Also, I found someone local that said he would do it for $120.. But I'd have to pay him upfront since the screen is so pricey.. But that just seems very odd to me since he's working out of his house... Hmm
http://www.repairsuniverse.com/htc-vivid-touch-screen-digitizer-replacement-black.html
http://www.repairsuniverse.com/htc-vivid-touch-screen-digitizer-replacement-white.html
There is for the digitizer glass. dunno where to get a new LCD though.. Sorry dude.
Isn't that all I need though? The phone works fine.. The glass is just shattered
well there ya go.. if the LCD is not damaged that is all you need..
Okay, cool. Do you know of any online tutorial to install it? Im pretty sure I can do it but I don't want to totally screw it up lol
This might help you.. Remember Google is your best friend. http://www.firstpost.com/topic/organization/htc-corporation-htc-sensation-glass-digitizer-replacement-repair-hd-complete-video-5ImE5hUXK8s-37569-5.html
It's not the vivid but should provide some insight.
Yeah, I was googling and youtubing vids but I didn't know which other HTC would be similar design to the vivid, well, besides the raider.
You could get insurance from your phone from AT&T (as long as it's within 30 days of when you bought it). I decided to get insurance for my Vivid, and they didn't even ask to look at my phone. So add the insurance to your plan, then put in a claim a little bit later (prolly not immediately after).
I already tried that route. It's a $199 deductible on the vivid... Which is absolutely ridiculous.
Could pay the deductible but tell them you lost the phone. Yeah the IMEI will be blacklisted but you will have a test device for root and S-OFF. Also you can sell the removable parts from it too or keep them for spare.
This one fell about three feet onto the corner with the search button not even a week after receiving...
Sent from my HTC PH39100 using xda premium
^EXACTLY what mine looks like what are you going to do about it
..I actually found a HTC raider tear down on YouTube; however, the little "void" circle by the battery is a screw so I reaaaally don't want to void my warranty. So, I'll probably just pay the $199
I called for replacement told em it was lost payed 200 wanting to find a Dec. That would be interested hacking that doesn't have the vivid yet but not sure how to go about it..
Sent from my HTC PH39100 using xda premium
htcvividnoob said:
You could get insurance from your phone from AT&T (as long as it's within 30 days of when you bought it). I decided to get insurance for my Vivid, and they didn't even ask to look at my phone. So add the insurance to your plan, then put in a claim a little bit later (prolly not immediately after).
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Click to collapse
I just cracked mine also. Obviously no gorilla glass!! I have insurance and called to get it replaced, the deductible was $199 which is higher than you can buy the phone for. I called back into 611 and raised Hel_ with the AT&T Rep because the insurance company is apparently a third party. Dropped the insurance, it is not worth it and she will send me a new phone for $50 after I stated I would go to Verizon for an Apple! Now I can get the glass replaced and Gazelle will give me $300 for the repaired phone!
Ha! my vivid got ran over by a Thunderbird on Christmas eve...and lived to tell the tail! Lol I was super surprised to see only one lil nick from a rock that made it through the zagg screen gaurd..and the screen now has a unique blue "ghost cloud" in the top left corner of the screen the screen also has a few tiny chips in the bottom left corner and along the sides but u can't see them under the case I have which also saved the phone from being crushed! O and it was laying screen up if that matters at all.
Sent from my HTC PH39100 using xda premium
My 2 Cents
IMHO this may be one instance where thr HTC phones being built with more solid materials actually works against us, the phone being much heavier hits with greater force and possibly is more prone to damage.. I may be wrong but it's my opionion (I always get a decent case to provide at least basic impact protection) I like the Platinum cases sold at BestBuy (good belt clip & protection once you learn the trick of unlatching the case parts)
Best of Luck, sorry this really does not help you after the fact.
Cheers
BR
Chism87 said:
Hello all.
I've been around the forums for awhile (just used the search functions for my previous issues) but seem to have no luck with this one. Well, anyway.. A few days ago I dropped my Vivid from about 2 feet and yeaaah it's absolutely shattered all the way. What are my options? I'm tech saavy so I think I could replace it; however, with the phone being so new I can't seem to find a disassemble tutorial for it. Ive found the screens on a website and on eBay but they seem to say HTC on the top instead of AT&T (because I would reeeeally like to return this and get the skyrocket) so... Does anyone know of a disassembly guide for it? Orrrr... Can I get HTC to repair it?
Also, I found someone local that said he would do it for $120.. But I'd have to pay him upfront since the screen is so pricey.. But that just seems very odd to me since he's working out of his house... Hmm
Click to expand...
Click to collapse
This is one of the sites that sells digitizers & the SLCD
http://www.repairsuniverse.com/htc-vivid-screen-replacements-repair-parts.html
Some other sites sell Digitizers and LCD's for the vivid, but to be quite honestly the process is very simple to fix. The only minus is that you'll spend anywhere between $100 to $120 to get it fixed out of pocket...or pay that $199 deductible and realize that carrier insurance is borked.
Broke the screen of my HTC One, was working fine for a while with a cracked outer screen, but lcd has now stopped working completely with just a white light, so desperately need to get it repaired, seen repairs for roughly £100 however would like to know if anyone knows anyone/anywhere reputable to get it done a bit cheaper? ive seen someone APPARENTLY doing it for £45 but that seems too good to be true.... thanks
Regards,
N56
n56 said:
Broke the screen of my HTC One, was working fine for a while with a cracked outer screen, but lcd has now stopped working completely with just a white light, so desperately need to get it repaired, seen repairs for roughly £100 however would like to know if anyone knows anyone/anywhere reputable to get it done a bit cheaper? ive seen someone APPARENTLY doing it for £45 but that seems too good to be true.... thanks
Regards,
N56
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Click to collapse
where in the UK are you, have you tried fun fone shop they are in Sheffield nd a brilliant bunch of guys, they also have a mail in and return service:
http://www.fonefunshop.co.uk/
i live in slough, west london, they dont have the HTC One in there products and they seem expensive...
bump