Database Develop

Under (At) 30 Days, cracked screen

I was carrying a heavy box today against my body, I must have jammed a corner into my tilt, because afterwards the screen is all white with a black spot. I am pretty sure it is a cracked LCD.
1. Anyone have any advice on getting service through ATT? I heard they had a 30 day no questions asked policy. It is obviously a cracked screen, pretty sure they wouldn't deal with that.
2. It was paid for on a visa, do they have something I can take advantage of?
3. Where is a good/cheap place to buy the replacement parts? I am not too worried about digging in and fixing it myself.
4. What are my options for paying someone to fix it? HTC, ATT, or otherwise?
I really appreciate your help, I am terribly aggravated with myself for break it. Just trying to minimized the damage right now.

DBordello said:
I was carrying a heavy box today against my body, I must have jammed a corner into my tilt, because afterwards the screen is all white with a black spot. I am pretty sure it is a cracked LCD.
1. Anyone have any advice on getting service through ATT? I heard they had a 30 day no questions asked policy. It is obviously a cracked screen, pretty sure they wouldn't deal with that.
2. It was paid for on a visa, do they have something I can take advantage of?
3. Where is a good/cheap place to buy the replacement parts? I am not too worried about digging in and fixing it myself.
4. What are my options for paying someone to fix it? HTC, ATT, or otherwise?
I really appreciate your help, I am terribly aggravated with myself for break it. Just trying to minimized the damage right now.
Click to expand...
Click to collapse
1. They will charge you for breaking it.
2. No, you can only dispute a charge if they didn't hold up their end of the bargain, you broke the phone, its your problem now.
3. I dont know
4. I believe they will charge a lot, but still less than a whole new phone. See how much it costs and then also see how much you can get on eBay for your broken one and how much a new one will cost you.

Good luck, I had the same luck as well, wasnt even a week of having my tilt and it fell in a bunch of clothes and had a small crack the slowly did the same results of your screen, I had to go through hoops to get a replacement from AT&T, not my most favorite people to say the least.. :-\ Just got my replacement yesterday as the phone died Monday.

petard said:
1. They will charge you for breaking it.
2. No, you can only dispute a charge if they didn't hold up their end of the bargain, you broke the phone, its your problem now.
3. I dont know
4. I believe they will charge a lot, but still less than a whole new phone. See how much it costs and then also see how much you can get on eBay for your broken one and how much a new one will cost you.
Click to expand...
Click to collapse
Ya, they will charge you with either buying a refurb phone, let you get a junky replacement phone if you cant afford it, or 3, raise hell with 611, and in the local AT&T athorized store you bought it from.

I've seen a few replacement screens on ebay if you have the guts to take your phone apart you could try one of those.

petard said:
1. They will charge you for breaking it.
2. No, you can only dispute a charge if they didn't hold up their end of the bargain, you broke the phone, its your problem now.
3. I dont know
4. I believe they will charge a lot, but still less than a whole new phone. See how much it costs and then also see how much you can get on eBay for your broken one and how much a new one will cost you.
Click to expand...
Click to collapse
regarding 2, I heard that visa offers some sort of protection plan for items purchased with it. I wasn't planning on back charging it.
I was unable to find any screens on ebay, but I'll keep looking. I found a replacement service for $170.

Here is a link to a screen that i found on ebay.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&Item=270204138123&Category=41343

http://www.pocketpctechs.com/main~unit~ATT_Tilt-974~area~repairs~action~updateunit.htm
LCD and touchscreen replacement service.

A7LAS said:
Here is a link to a screen that i found on ebay.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&Item=270204138123&Category=41343
Click to expand...
Click to collapse
That doesn't look like too bad of an option. I need to read about what is involved to install it. I think i have seen some posts of people have issues even after replacing the screen (incompatability?).
Also, that is in Hong Kong, yuck. Perhaps I can find one that is in the US and includes the tools required.
Thanks for pointing me in the right direction though.

I just purchased this screen:
http://cgi.ebay.com/ws/eBayISAPI.dl...em=270204431330&_trksid=p3984.cTODAY.m238.lVI
Does anybody forsee any issues replacing it? I found directions online.

I actually changed my mind about repairing the screen myself after reading the directions. It seems risky that I'd break it myself.
1. Do you recommend I get a 3rd party to repair it? Pocket pc techs is an option ($170)
2. I called HTC today, they said screen replacement starts at $193. I am guessing that it is worth the extra $20 to have it done by HTC, perhaps it won't void the (rest) of the warranty?
-Dan

Broken AT&T Tilt Screen

As this is my first post I would just first like to say thank you to everyone who has contributed to this forum, without it this new smart phone user/AT&T subscriber wouldn't have been able to figure anything out.
Long story short: I just bought a new Tilt like three weeks ago and the LCD is already cracked. AT&T doesn't offer insurance on this phone and I am not entirely sure about HTC's manufacturers warranty. I checked across the forums and found some good information regarding replacing broken Tilt LCD screens, it all just seems fairly old. What I am wondering is what is the cheapest, easiest way to fix the LCD on the Tilt? Right now the cheapest I can find the LCD/Touchscreen combo with the right tools is $69.99 plus $12.99 S+H. Is this the best bet? Any other options I haven't thought of yet?
Also, I can't seem to find detailed picture instructions regarding the LCD swap anywhere on the forum? So where are the best directions for this online?
Now, time for a little rant. How the hell does AT&T not offer insurance for a phone that retails for over $300 brand new? Let's get serious here, it's an expensive piece of gadgetry that I happen to pay a lot of money for to use every month. The least they could offer their highest paying customers is a chance for insurance. By not offering insurance to their customers AT&T is basically saying "Piss off, oh, and make sure you pay your bill on time!" with a permanent smile on their face as they walk to the bank with our money. I'm sick of phone companies saying "I'm sorry, theres nothing I can do for you" to the customers that finance their paychecks, vacations, and replacement trophy wives boob jobs. I understand it's a service based industry and everyone wants their service, giving them the ultimate upper hand in the situation. But let's start thinking a little bit more with our heads and a little less with our wallets. It's time for these places to realize how ridiculous they are sometimes.
Apologize for the missive their, but man did it feel good.

l3urton32 said:
As this is my first post I would just first like to say thank you to everyone who has contributed to this forum, without it this new smart phone user/AT&T subscriber wouldn't have been able to figure anything out.
Long story short: I just bought a new Tilt like three weeks ago and the LCD is already cracked. AT&T doesn't offer insurance on this phone and I am not entirely sure about HTC's manufacturers warranty. I checked across the forums and found some good information regarding replacing broken Tilt LCD screens, it all just seems fairly old. What I am wondering is what is the cheapest, easiest way to fix the LCD on the Tilt? Right now the cheapest I can find the LCD/Touchscreen combo with the right tools is $69.99 plus $12.99 S+H. Is this the best bet? Any other options I haven't thought of yet?
Also, I can't seem to find detailed picture instructions regarding the LCD swap anywhere on the forum? So where are the best directions for this online?
Now, time for a little rant. How the hell does AT&T not offer insurance for a phone that retails for over $300 brand new? Let's get serious here, it's an expensive piece of gadgetry that I happen to pay a lot of money for to use every month. The least they could offer their highest paying customers is a chance for insurance. By not offering insurance to their customers AT&T is basically saying "Piss off, oh, and make sure you pay your bill on time!" with a permanent smile on their face as they walk to the bank with our money. I'm sick of phone companies saying "I'm sorry, theres nothing I can do for you" to the customers that finance their paychecks, vacations, and replacement trophy wives boob jobs. I understand it's a service based industry and everyone wants their service, giving them the ultimate upper hand in the situation. But let's start thinking a little bit more with our heads and a little less with our wallets. It's time for these places to realize how ridiculous they are sometimes.
Apologize for the missive their, but man did it feel good.
Click to expand...
Click to collapse
Mike Channon has links to Disassembly guides. Try a search for "Kaiser Disassembly Guide." My expert opinion, remember advise it worth waht you pay for it , is that the $70 is a good deal.
EDIT: I'm in a good mood. Searched for you today. Kaiser Disassembly Guides.
And s response to your rant. See this is why Mobile Phone Companies have the WORSE customer service rating of ANY business.

yea I cracked my screen as well about a month after having it.. I ended up buying a screen replacement for 115 off of ebay...
But now be careful... When i broke my screen, I thought that was the only damage the phone took... well the impact was right above where the sim tray is... and it damaged it as well.. my phone wasn't able to read sim cards anymore after replacing the screen... So I did a bold move, and told AT&T warranty support that my phone all of a sudden didnt read my card anymore.. i sent it back to them, and they sent me a replacement...
they could have charged me $400 for sending them a broken "out-of-warranty" item but i lucked out

l3urton32 said:
..How the hell does AT&T not offer insurance for a phone that retails for over $300 brand new? Let's get serious here, it's an expensive piece of gadgetry that I happen to pay a lot of money for to use every month...
Click to expand...
Click to collapse
That is exactly why they don't provide insurance for it. I asked a friend who works for them and he said that was the main reason. However if you live in dc metropolitan area there is a company called "Simply wireless" that offers insurance for any kind of mobile device and its 60 or 70 bucks upfront one time and insurance is good until something happens to device. Didn't get it myself but could be worth looking into.
p.s. i was also going to refer you to micheal but i Jimmy's already done it

Thanks to both of you already. Jimmy thanks for posting those directions, they look a little more intense than I thought but I don't think I'll have a problem replacing it myself. the $70 is way cheaper than the $170 from pocketpctechs.com
How would I make sure everything else is working fine on my phone? It's still syncing fine with my laptop and sends/receives calls, so I imagine its still fine. Is there a SIM access point through WMDC? Just to check that?
Also, anyone know any other ways to possibly get around this warranty here? The screen broke this morning, and I'm still not entirely sure how it happened. I had left my wall charger back home and only had my usb plug to charge my phone from. I woke up to the screen cracked and my phone being really really hot. The phone was at the foot of my bed, so I am not ruling anything out like me accidentally pushing in the screen, but has there ever been issues with the Kaiser's over heating and popping their LCD screen?

Thanks
Thanks to both of you already. Jimmy thanks for posting those directions, they look a little more intense than I thought but I don't think I'll have a problem replacing it myself. the $70 is way cheaper than the $170 from pocketpctechs.com
How would I make sure everything else is working fine on my phone? It's still syncing fine with my laptop and sends/receives calls, so I imagine its still fine. Is there a SIM access point through WMDC? Just to check that?
Also, anyone know any other ways to possibly get around this warranty here? The screen broke this morning, and I'm still not entirely sure how it happened. I had left my wall charger back home and only had my usb plug to charge my phone from. I woke up to the screen cracked and my phone being really really hot. The phone was at the foot of my bed, so I am not ruling anything out like me accidentally pushing in the screen, but has there ever been issues with the Kaiser's over heating and popping their LCD screen?

I used to work for Simply Wireless, and Mobile Solutions.. both a crooks.. dont buy from them, and definietly dont buy their insurance...
even though they are trying to clean their act up, their are 100% sales driven and dont give a f*ck bout their customer... trust me like i said, i worked for them...
if ur in the DC metro area, check out Wireless Jungle, they are located in Burke, Manassas, Herndon, and other parts of NoVA, they are excellent imo

l3urton32 said:
Thanks to both of you already. Jimmy thanks for posting those directions, they look a little more intense than I thought but I don't think I'll have a problem replacing it myself. the $70 is way cheaper than the $170 from pocketpctechs.com
How would I make sure everything else is working fine on my phone? It's still syncing fine with my laptop and sends/receives calls, so I imagine its still fine. Is there a SIM access point through WMDC? Just to check that?
Also, anyone know any other ways to possibly get around this warranty here? The screen broke this morning, and I'm still not entirely sure how it happened. I had left my wall charger back home and only had my usb plug to charge my phone from. I woke up to the screen cracked and my phone being really really hot. The phone was at the foot of my bed, so I am not ruling anything out like me accidentally pushing in the screen, but has there ever been issues with the Kaiser's over heating and popping their LCD screen?
Click to expand...
Click to collapse
honestly i doubt heat caused it... looking at my phone, i have enough room to stick my fingernail under the casing sourrounding the screen, so there is alittle room to move in case heat does expand the internals. My phone has gotten pretty damn hot before, to the point where i couldnt hold it (forgot it in the car with wifi bt and gps on... in 105F temp) and it was still fine....
I dont condone this... but when i broke my screen, i was extreemly careful in replacing it, and made sure not to add any additional scratches... once i was done, the phone looked like it did on day 1... so when i sent it back to AT&T there was no way they could tell it had been cracked open...
if ur phone still rings, and u can answer the calls, u should be ok...

I actually had the insurance prior to switching over to the tilt in October. In December my screen cracked and I called them and they said that since I was a long standing customer, they would replace it. they sent me a refurbished phone in 2 days.
I broke the scren again in February and this time I did not call immediately. about a month later I went past the store and told him the situation and he said to call again. I did and they sent me another one. they canceled my policy because I had two claims in one year. but they told me that I could pick it up again in a year.
Moral: always ask...you never know!

Awesome, more good info from everyone. I'm from the Rochester, NY area. Any idea if theres some sort of place that will insure any branded phones in my area? Google is failing me here. Also, do these places have to check your phone before they insure it? If theres some way I can get around that and put insurance on my phone I would just wait like a week and send it in...

yea if they "forget" to remove the insurance plan... or if u ask a stupid rep to add it, and they do... ur golden, and they will replace ur phone... I'm still grandfathered in with my insruance
btw kendall sent u a pm

so maybe AT&T is getting a little smarter. I called and got 4 different customer service reps and all of them told me it was ineligible...no luck with the bull**** approach. HTC USA said no go on everything too... I am getting a little fed up here. I have had this phone for only 3 weeks and everywhere I go everybody pretty much just dismisses me. My favorite dialog of the day came with one AT&T rep who was pissed off at more than just me trying to get an answer from her. And this is after she already told me the Tilt was ineligible for insurance
Me: So basically what your trying to say is that if I break my phone I'm pretty much screwed
AT&T Lady: umm... well. You can apply to get insurance on your phone and than you would be covered.
Me: you just told me I can't put insurance on my phone at all and you can't fix it for me
AT&T Lady: Wait. You can't put insurance on this? Hang on. (here she put me on hold to, what I assume at least, check her facts again) Alright Mr. Davis we can't insure your phone. Can I offer you a replacement Tilt at full retail price?
Let's get it it together AT&T, support the customers that pay your bills. We don't get the corporate discounts you get so it's a little ridiculous having to deal with all this crap.
Suggestion here...add an LCD Replacement walk-through to the Kaiser specific Wiki...or perhaps a whole section concerning DIY repairs and mods...Just something concise so it's a little easier to find. Thanks again to everyone though.

Lcd Screen
the cheapest i found was $65 for the lcd and $8 Shipping from. WWW.HTCLCD.COM comes with the tools to replace it.
Good instructions also on their website.

belize2004 said:
the cheapest i found was $65 for the lcd and $8 Shipping from. WWW.HTCLCD.COM comes with the tools to replace it.
Good instructions also on their website.
Click to expand...
Click to collapse
Thanks a lot! I'm ordering now and will see how it all works out.

I found a new place that will replace the screen with quick turnaround for $125
www.northbayelectronics.com
I am sending mine today!

well my screen cracked... anyone think of a reason this replacement screen won't work? I bought it just now, $14, no big deal if it isn't what I need... but can anyone see how this might not be what I need?
http://cgi.ebay.com/TOUCH-SCREEN-FO...NameZWD4VQQcmdZViewItemQQ_trksidZp1638Q2em124

that auction appears to just be for the touch screen overlay, not the LCD screen.

ericmcintire said:
well my screen cracked... anyone think of a reason this replacement screen won't work? I bought it just now, $14, no big deal if it isn't what I need... but can anyone see how this might not be what I need?
http://cgi.ebay.com/TOUCH-SCREEN-FO...NameZWD4VQQcmdZViewItemQQ_trksidZp1638Q2em124
Click to expand...
Click to collapse
I'm trying it. Please see:
http://forum.xda-developers.com/showthread.php?t=337102&page=10
and the page after. Should be interesting.

i ordered from htclcd.com (redirects to blackberry8100parts.com) on tuesday afternoon; i just received it from DHL. came in two separate boxes, one was the screen and tool, the other was another tool (different sizes). price was 68.80 including shipping from omaha, ne to knoxville, tn. regrettably i left the tilt at home so i can't do the replacement in the office today; i'll update when i've done the replacement (successfull or otherwise...) this evening or tomorrow morning. i'll try to remember to take some pics.

take off the four outer screws, and GENTLY GENTLY GENTLY pry the outer plastic bezel/frame off. you have to remove a philips head screw inside and to the left of the ear-peice speaker (as you look at the board from the back of the ear-peice (i.e. the inside of the bezel); i did not put this screw back on when re-assembling, i did pry the ear-piece connectors up a little to make sure they had enough stroke to make contact. you will need to remove GENTLY the adhesive that holds the sim-carrier to the back of the screen. once the parts are apart you can see the plug to remove the screen from the back of the button pad. reverse to reassemble. you do not have remove any peices from the main body or remove the screen from the main body IF you are only replacing the touch screen. i'll have my pics uploaded some time tomorrow. FYI, htclcd.com did not include the "plastic tool" that you are to use to pry the bezel off with but judicious use of a micro-driver and a guitar pick got the job done; for 20$US less than the competition and 2 day delivery, i am very happy with my purchase from them (htclcd.com = blackberry8100parts.com).
cheers all!

replacement screen and case?

Hey, I'm curious to know if anyone knows where to get replacement parts for the leo. I recently fell down a flight of stair and destroyed everything to do with my leo's outsides. The screen is trashed, and the case it bent. So, I need to replace it all. Any information would be greatly appreciate.
Thanks in advance.
-Caid.

When in doubt, contact HTC (And doubt some more)
It's been a few days since I first started this thread. Lots of views but no replies. So... I wrote HTC about it (on their website) and their response was quite unbelievably stupid.
I mentioned that I live in China, and that I'd like to know how I could have it repaired. I put in the serial number as well. They replied by telling me that my phone was sold in France and that I should go back to France to get it repaired, otherwise I can go to Hong Kong or Taiwan to get it repaired.
I am really curious what kind of person would write such a silly reply. As though plane tickets cost the same as cab rides, and the flight is only a hop and a skip away.
I've written them back and clarified the kind of help I am looking for (An address to send my phone to, and a quote for parts and labour) here's hoping they don't misinterpret it again and send me more bs.
Not much point to my writing this other than to say, if you need to contact HTC with a similar query, assume you're writing to an idiot and be as absolutely clear as you can. You may even want to suggest to them what is common sense, and not assume that they're going to think of the most reasonable method themselves.
-Caid.
444

Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB

wacky.banana said:
Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB
Click to expand...
Click to collapse
Or send it to HTC repair. I heard it will cost like €150 to repair.

Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.

Hi,
where did you get the replacement screen for $80?
Thanks.

knightpants said:
Hi,
where did you get the replacement screen for $80?
Thanks.
Click to expand...
Click to collapse
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee

vuvan said:
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee
Click to expand...
Click to collapse
that is just touchscreen+bracket, not entire LCD. Though you get a free screwdriver with it

vuvan said:
Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.
Click to expand...
Click to collapse
I've had the same problem too a couple of times. Fortunately both times the dot disappeared after pressing the screen gently in various places. What's disturbing, though, is that I've had the phone for a week only and gone to great lengths to ensure it has not been under any physical pressure (or psychological, for that matter ). Have anyone else noticed this; is this a weakness with the phone or have I just been unlucky?

u should take it to htc service !

I've just dropped mine and accidentally closed a door on it, so now mine is full of scratches too.
I'll take it back to the service center in Taiwan when I get back there, though rather annoyingly that won't be until March at the earliest If the HK service center can do it though, I can drop it in there in Feb ... I wonder if their pricing will be the same ...

Hey guys I dropped my HD2 too and the screen cracked. I noticed that there are repair kits at around 80 USD. Anyone has any video or tutorial on how to replace the screen with the repair kit? Or has anyone self-repaired the screen successfully?
I'll have the chance to either get a new HD2 (and sell the broken one), the Hero or perhaps the Nexus One so I want to see if it is possible to do a cheap fix and get a new toy.

[Q] Has anyone disassembled their vivid?

If you take the back cover off, there's a void sticker on a round piece of plastic... Covering a screw. Is there anyway to reattach that? I want to replace my cracked screen but don't want to void my warranty

Chism87 said:
If you take the back cover off, there's a void sticker on a round piece of plastic... Covering a screw. Is there anyway to reattach that? I want to replace my cracked screen but don't want to void my warranty
Click to expand...
Click to collapse
Use an exacto knife and a still hand. To be honest its just a sticker, would you pay more for a insured replacement or save a third of the cost by repairing the screen yourself.
Sent from my HTC Raider X710e using xda premium

Do u have insurance?
Sent from my HTC PH39100 using Tapatalk

mrakifa said:
Do u have insurance?
Sent from my HTC PH39100 using Tapatalk
Click to expand...
Click to collapse
i do, but there's a $199 deductible.. so, i'm debating on replacing the screen, report it lost then sell it on craigslist and pay the $200 or just be honest and tell them i want a replacement due to the cracked screen.

Chism87 said:
i do, but there's a $199 deductible.. so, i'm debating on replacing the screen, report it lost then sell it on craigslist and pay the $200 or just be honest and tell them i want a replacement due to the cracked screen.
Click to expand...
Click to collapse
If you use your insurance do it the right way. If you falsify that you lost the phone to asurion they will blacklist your imei for the broken phone in question, if the craigslist buyer wants to activate it on att, they are not gonna be too happy
When you get a replacement phone from asurion, they direct you to a site to tie in your new sim card that they ship to you with the imei of the new phone ( this relinks your new phone to the insurance). Fail to do so they will hit you with a retail charge on your next bill.
If you have the courage to fix it yourself then by all means do, but if you're new to this, but considering the risks.
Sent from my HTC Raider X710e using xda premium

8125Omnimax said:
If you use your insurance do it the right way. If you falsify that you lost the phone to asurion they will blacklist your imei for the broken phone in question, if the craigslist buyer wants to activate it on att, they are not gonna be too happy
When you get a replacement phone from asurion, they direct you to a site to tie in your new sim card that they ship to you with the imei of the new phone ( this relinks your new phone to the insurance). Fail to do so they will hit you with a retail charge on your next bill.
If you have the courage to fix it yourself then by all means do, but if you're new to this, but considering the risks.
Sent from my HTC Raider X710e using xda premium
Click to expand...
Click to collapse
Not true.....Smh

randong said:
Not true.....Smh
Click to expand...
Click to collapse
Here is a little ding dong truth for you randong. Encouraging users to fraud their insurance is not the way to get your point across. swallow these two pictures taken from a recent replacement for a damaged Vivid on my second line.
Its Very True!, now smack your head again.

8125Omnimax said:
Here is a little ding dong truth for you randong. Encouraging users to fraud their insurance is not the way to get your point across. swallow these two pictures taken from a recent replacement for a damaged Vivid on my second line.
Its Very True!, now smack your head again.
Click to expand...
Click to collapse
First off let me say I didn't encourage him/her to do nothing I only stated that you statment isn't true I have never heard of a backlisted att phone ...not to be confused with sprint or verizion that does render your phone useless..iv personally seen people lose their phone get the replacement and the find the phone they lost in the first place and all they had to do was stick in the new sim card into their old cell phone and low and behold it works with no problems ...I don't care what you think about them pictures but the fact is your wrong becauseiv seen it with my own 2 eyes several times ....just because the law says we can't smoke weed doesn't mean that we don't ... Rules on paper simply put there to scare people ....and what's the point anyway you kno the guy obviously know what's he's talkin about with the insurance and what he's going to do

randong said:
First off let me say I didn't encourage him/her to do nothing I only stated that you statment isn't true I have never heard of a backlisted att phone ...not to be confused with sprint or verizion that does render your phone useless..iv personally seen people lose their phone get the replacement and the find the phone they lost in the first place and all they had to do was stick in the new sim card into their old cell phone and low and behold it works with no problems ...I don't care what you think about them pictures but the fact is your wrong becauseiv seen it with my own 2 eyes several times ....just because the law says we can't smoke weed doesn't mean that we don't ... Rules on paper simply put there to scare people ....and what's the point anyway you kno the guy obviously know what's he's talkin about with the insurance and what he's going to do
Click to expand...
Click to collapse
Regardless, If he wants to take the chance at fixing it himself, he can do so. He would be saving at least half of the cost or more asurion would charge as a premium ( $199)
FYI HTC VIVID Replacement Screen:
http://www.aliexpress.com/fm-store/...-Screen-Replacement-Parts-OEM-Repair-Fix.html
And thats $65 for just the replacement screen.
95% of the people registered on XDA could replace the Vivid screen with no issue and the right tools, and i am probably not exaggerating.
I dont know if you follow the news but Sen. Chuck Schumer ( NY-Democrat ) is very close to striking a change early 2012 as to how Asurion handles claims universally in the US for all insured phones. He supports SOPA unfortunately.

Make sure when you order the replacement screen ,it comes with the double sided tape attached
Sent from my HTC Raider X710e using xda premium

8125,
That's the LCD, I just need the screen. I'll probably get it off eBay. Yeah, I really don't want to go the fraud route. It's just a ripoff that I have to pay $199 for a new one. But, then again... It's an insurance company. Its their job to rip you off.

Dropped captivate, screen had purple spots, then black :(

Hello
I recently dropped my Samsung Captivate. First time it had purple spots on the screen in 1 day the whole screen went purple and the next day the whole screen went black The sensor and everything else is working.
How do you think, what may be the issue of this? is the screen completely screwed or there may be another, less important damage.

Lejolasho said:
Hello
I recently dropped my Samsung Captivate. First time it had purple spots on the screen in 1 day the whole screen went purple and the next day the whole screen went black The sensor and everything else is working.
How do you think, what may be the issue of this? is the screen completely screwed or there may be another, less important damage.
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Click to collapse
My guess is that you'll have to replace the digitaliser. You can do it yourself or contact mobiletechvideos.com for the job.
If you have any experience in it though, you can try opening your phone and see if anything isn't correctly connected.

BWolf56 said:
My guess is that you'll have to replace the digitaliser. You can do it yourself or contact mobiletechvideos.com for the job.
If you have any experience in it though, you can try opening your phone and see if anything isn't correctly connected.
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did you mean the whole lcd?

Pretty sure it would be easier to replace the digitizer + screen, since I think they're glued together on the captivate? (correct me if I'm wrong).
It's about $75. http://www.ebay.com/itm/Samsung-Cap...izer-i896-AT-T-Galaxy-S-Display-/160787040070

Lejolasho said:
did you mean the whole lcd?
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x0ne215 said:
Pretty sure it would be easier to replace the digitizer + screen, since I think they're glued together on the captivate? (correct me if I'm wrong).
It's about $75. http://www.ebay.com/itm/Samsung-Cap...izer-i896-AT-T-Galaxy-S-Display-/160787040070
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You would have to replace both, yes.

BWolf56 said:
You would have to replace both, yes.
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At the cost of replace them both i can buy a captivate in better condition i did hope, that there could be another issue. thank you guys.

You can...? Please shoot me a link...haha .

x0ne215 said:
You can...? Please shoot me a link...haha .
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Yeah, I'd like to grab a spare if they are sitting that cheap now.
Sent from my SGH-I897 using xda app-developers app

As far as I've seen, the cheapest I got mine was $80. Bad idea, too many issues, wasted money. Buying anywhere but swappa they're about 150$+. Swappa has one for $135 (hoping to buy that one actually, but either have to wait a week and hope someone doesn't buy it, or sell my pantech crossover faster so I have the money haha).

x0ne215 said:
As far as I've seen, the cheapest I got mine was $80. Bad idea, too many issues, wasted money. Buying anywhere but swappa they're about 150$+. Swappa has one for $135 (hoping to buy that one actually, but either have to wait a week and hope someone doesn't buy it, or sell my pantech crossover faster so I have the money haha).
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You just have to put "i897" or similar as an ebay saved search that notifies you when new products matching that description are posted.
I bought 1 cappy for $60 from ebay seller alltechwholesale, out of Texas I think. In my experience, they do a good job inspecting the phones first so you know what your going to get. In my experience and many others, the phone arrived in better condition than described....Then I picked up two more sold together on ebay for $70 that were listed as one bad digitizer and the other bad charge port. I got them as parts phones. The one with the "bad digitizer" ended up being just a bad search button because the screen lifted on that corner a little. A 50 cent tube of adhesive fixed that. Then the second of the two just had a dirty charge port and a squirt of crc electronics cleaner fixed it...Now I have a main phone, a backup flashed to be identical, and a media device!!
After taking this phone completely apart a few times it gets pretty easy to see it really is a mini computer and most of the major parts can be bought on ebay for decent prices and replaced fairly easy....The ribbons that connect the various parts can bend and break easily so that is something to keep in mind. I broke the ribbon for the headphone jack assembly but a little hunting on ebay and I had one on it's way for $1.50 after shipping lol.

rmntruexjr said:
You just have to put "i897" or similar as an ebay saved search that notifies you when new products matching that description are posted.
I bought 1 cappy for $60 from ebay seller alltechwholesale, out of Texas I think. In my experience, they do a good job inspecting the phones first so you know what your going to get. In my experience and many others, the phone arrived in better condition than described....Then I picked up two more sold together on ebay for $70 that were listed as one bad digitizer and the other bad charge port. I got them as parts phones. The one with the "bad digitizer" ended up being just a bad search button because the screen lifted on that corner a little. A 50 cent tube of adhesive fixed that. Then the second of the two just had a dirty charge port and a squirt of crc electronics cleaner fixed it...Now I have a main phone, a backup flashed to be identical, and a media device!!
After taking this phone completely apart a few times it gets pretty easy to see it really is a mini computer and most of the major parts can be bought on ebay for decent prices and replaced fairly easy....The ribbons that connect the various parts can bend and break easily so that is something to keep in mind. I broke the ribbon for the headphone jack assembly but a little hunting on ebay and I had one on it's way for $1.50 after shipping lol.
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Haha yes, I can relate to the mini computer aspect. Just spent my day repairing about 8 hp Touchsmarts, the cappy compared to that, is a dream lmao. Much less to deal with . I planned on using the cappy I have now as a spare part phone anyway, unless I can somehow get it to work. But I didn't know about the whole ebay thing. I shall do that now, thanks a TON :fingers-crossed:
EDIT: Just checked alltechwholesale ebay store, SO MANY CAPPYS FOR SALE!!! All around the same price, seems they put it up for 0.99 and someone keeps jacking it up to $70 shortly after. My only thing -- I hate auctions . But great share and bookmarked

x0ne215 said:
Haha yes, I can relate to the mini computer aspect. Just spent my day repairing about 8 hp Touchsmarts, the cappy compared to that, is a dream lmao. Much less to deal with . I planned on using the cappy I have now as a spare part phone anyway, unless I can somehow get it to work. But I didn't know about the whole ebay thing. I shall do that now, thanks a TON :fingers-crossed:
EDIT: Just checked alltechwholesale ebay store, SO MANY CAPPYS FOR SALE!!! All around the same price, seems they put it up for 0.99 and someone keeps jacking it up to $70 shortly after. My only thing -- I hate auctions . But great share and bookmarked
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yeah, alltech is just auctions but I just took time to read conditions and saved a bunch and you'll find that they go for different prices depending on what's wrong and even depending on the day or time of day lol......That's why I suggested saving the search too. I use the ebay app and when there is new listings of my saved searches I get a notification so I go and look. If your quick, You can possibly snag a "buy it now" at a decent price depending on the condition your looking for. I really couldn't believe I ended up with 3 100% working phones and maybe I just got lucky, but I'd say it's worth a try lol.

I'd say it was a combination of good research, and amazing luck hahaha. But I do appreciate it a lot, thanks for the info, cheers

Lejolasho said:
At the cost of replace them both i can buy a captivate in better condition i did hope, that there could be another issue. thank you guys.
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Sorry we kind of got off the subject, But for the digitizer try what Bwolf said about the connections.
Once when I was testing the power button I soldered on my old cappy I didn't get one of the ribbons all the way on (i believe it was the ribbon near the power button), and the screen flashed a few different colors.
There is at least one probably more youtube vids with pointers on how to get the cappy apart in a way that wont do damage.

I know there's a tare-down guide here, and there was a YouTube video where someone replaced the screen, if I can find it on my history I'll edit this post

rmntruexjr said:
Sorry we kind of got off the subject, But for the digitizer try what Bwolf said about the connections.
Once when I was testing the power button I soldered on my old cappy I didn't get one of the ribbons all the way on (i believe it was the ribbon near the power button), and the screen flashed a few different colors.
There is at least one probably more youtube vids with pointers on how to get the cappy apart in a way that wont do damage.
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Click to collapse
i have checked and now i am sure, that the screen is broken. I live in a state, that is not supported by paypal and and where can i buy used captivate for parts with my credit card?

The only place I can think of would be ebay, if you can find a seller who accepts things other than paypal. Or you can try craigslist.