So here is my absolute HORROR STORY of dealing with PayPal.
I sold a phone on eBay (an Evo with a clean ESN and rooted w/ICS) and the seller emails me a few days later saying the phone can't be activated and they were on the phone with sprint for 3 hours and the "other Evo they bought was able to be activated (wtf? why would they buy two for the same account??)" so I asked them for the ESN number to double check... they give me the serial number. REALLY? You've been on the phone with Sprint for "3 hours" but don't know the damn ESN number??? The person is obviously a LIAR. I eventually get them to give me the ESN (which sprint says they can activate and say they haven't had anyone trying to activate the ESN... proving they are a liar). I ask why they didn't just go to the store since I looked up their address and they had one close by. They ignore the question and say they are going to file a report against me. I say go ahead, thinking paypal will listen to my evidence.... NOPE!!!!!
PayPal completely IGNORES the evidence and after freaking WEEKS they give her the money back!!! I have NO PHONE, NO TRACKING NUMBER, and NO MONEY!!!
WTF!!!
Oh and get this.. "the phone can't be activated because it has ICS...". I literally screamed in anger when I read this. I've activated phones rooted with ICS a million times, and it was in the damn description that it had ICS.
I'm calling PayPal tomorrow and telling them to give me the money, or give me a tracking number, or I'm filing a damn police report.
I used to take up for Paypal when others would report similar issues; but, when it happened to me, I finally understood just how merciless Paypal can be.
I had an old iTunes account floating out there that I forgot to cancel, and also forgot to pull my info from the account. It was totally my fault for leaving the stuff out there like that, I don't deny it, but what happened next forever changed my view of Paypal.
Somehow, someone got ahold of this account, and purchased two iTunes gift cards in the amount of $50 each. As soon as these hit my bank, I contacted Paypal, and explained that I had no idea what was going on. Their reply was that they were freezing my account, and that I needed to contact Apple and try and find out what was going on.
While I was going 'round and 'round with Apple, three more charges went through on my "frozen" account with Paypal. Meanwhile, Paypal support swore up and down that there was no way that someone could use a frozen account.
Finally, Apple found the old account, closed it, and refunded all of the purchases. Paypal never really lifted a finger to help me.
derekwilkinson said:
So here is my absolute HORROR STORY of dealing with PayPal.
I sold a phone on eBay (an Evo with a clean ESN and rooted w/ICS) and the seller emails me a few days later saying the phone can't be activated and they were on the phone with sprint for 3 hours and the "other Evo they bought was able to be activated (wtf? why would they buy two for the same account??)" so I asked them for the ESN number to double check... they give me the serial number. REALLY? You've been on the phone with Sprint for "3 hours" but don't know the damn ESN number??? The person is obviously a LIAR. I eventually get them to give me the ESN (which sprint says they can activate and say they haven't had anyone trying to activate the ESN... proving they are a liar). I ask why they didn't just go to the store since I looked up their address and they had one close by. They ignore the question and say they are going to file a report against me. I say go ahead, thinking paypal will listen to my evidence.... NOPE!!!!!
PayPal completely IGNORES the evidence and after freaking WEEKS they give her the money back!!! I have NO PHONE, NO TRACKING NUMBER, and NO MONEY!!!
WTF!!!
Oh and get this.. "the phone can't be activated because it has ICS...". I literally screamed in anger when I read this. I've activated phones rooted with ICS a million times, and it was in the damn description that it had ICS.
I'm calling PayPal tomorrow and telling them to give me the money, or give me a tracking number, or I'm filing a damn police report.
Click to expand...
Click to collapse
I think you are not the only one. This is the leaking of the rule and the buyers do like to take advantages on it...
still the paypal the safest website for internet commerical
i90 said:
still the paypal the safest website for internet commerical
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Click to collapse
yeah!
Paypal is a good example of a company that has become too big to care. I've had dozens of problems with them, from bugs in their website, to bs big company politics. Unfortunately, in the end, where else are you gonna go?
Pay pal was a great site. You could look into Amazon Payments.
That sucks man PayPal should at least guarantee that the item gets returned to seller then refund the money. Best of luck
Sent From Galaxy Bigger Than Yours.
I had a paypal account suspended years ago when my sister in law, with the same name as me, screwed someone over on ebay. Same name, same TOWN, so they told me they considered it the same person.
I literally had to convince her to get a scan of her ID and mine to sort it, and it took weeks after the info was sent in.
Since then, I still use it, but I attach it to an account that I ONLY use for paypal and I never leave money in there for longer than I need to for a purchase.
In my experience paypal is all about supporting customers and just pushing aside sellers, which is proven by your case, they just always assume that the seller is some dodgy no code crook when often its the other way round
Yeah, horrible situation. How they can simply refund the purchaser's money without making sure that the seller gets the original item back is beyond ridiculous. Obviously it would take some capital but this would be a great time for someone else to step in and create a secure site.
Would it be possible to implement a system that acts as escrow, holding the buyer's funds electronically until the transaction is complete and only refunding the cost if the original item is first returned to the seller in case of dissatisfaction?
The escow style idea should be the way that it is. I have had to return an item bought via paypal and I was told in order for the seller to get the money back I needed to show proof of shipping with tracking. I had no problem with this, of course. I do know that the money was not pulled from me until I provided this.
I think paypal plays on a case by case basis for some crazy reason, because the stories that you read/hear about often have no real similarities.
I'm glad my dealings with PayPal have been limited to using them as an intermediary for credit card transactions with sketchy sellers (mostly eBay). I'm not giving anyone direct access to my bank account, especially with stories like these... jeeze.
I had many of good and bad experiences with paypal. They've rolled on me and gave my money back to a buyer. Luckily, I got the sold item back.
I had my identity stolen using paypal and they had my back like no other. It overdrew the associated bank acount by 2000 dollars, and not only was it all reimbursed, but they covered my overdraft fees and gave me 200 dollars for the inconvience. I also got the bank to waive the same overdraft fees and came out another 150 dollars ahead.
The cookie crumbles both ways.
Me and paypal are good.
Sent from my SPH-D700 using XDA
Another reason:
Some weird buseniss took some money from account. So I asked paypal to but it back, they did. And then I had to do security check to see of my account was hacked. I had to sent a letter from my bank with adress etc. But I do everything only, so they say to send bill for electricity, but I dont get no bills, I live with my parents. I used paypal 2 years ago for the last time, I was a happy user, but know there are still 50 freaking euros I cant, get back
Galaxy Gio
CM7.2 by phiexz
wow such horrible stories! seems like sometimes we really feel powerless against these big companies right ?
Yeah ik bro. There were multiple times when paypal would just refund the buyer's money and I would end up getting scammed even though the phones/tablets I was selling were perfectly functional. I soon realized after this happened to me twice that paypal is just a plain scam and I stopped selling stuff on ebay.
derekwilkinson said:
So here is my absolute HORROR STORY of dealing with PayPal.
I sold a phone on eBay (an Evo with a clean ESN and rooted w/ICS) and the seller emails me a few days later saying the phone can't be activated and they were on the phone with sprint for 3 hours and the "other Evo they bought was able to be activated (wtf? why would they buy two for the same account??)" so I asked them for the ESN number to double check... they give me the serial number. REALLY? You've been on the phone with Sprint for "3 hours" but don't know the damn ESN number??? The person is obviously a LIAR. I eventually get them to give me the ESN (which sprint says they can activate and say they haven't had anyone trying to activate the ESN... proving they are a liar). I ask why they didn't just go to the store since I looked up their address and they had one close by. They ignore the question and say they are going to file a report against me. I say go ahead, thinking paypal will listen to my evidence.... NOPE!!!!!
PayPal completely IGNORES the evidence and after freaking WEEKS they give her the money back!!! I have NO PHONE, NO TRACKING NUMBER, and NO MONEY!!!
WTF!!!
Oh and get this.. "the phone can't be activated because it has ICS...". I literally screamed in anger when I read this. I've activated phones rooted with ICS a million times, and it was in the damn description that it had ICS.
I'm calling PayPal tomorrow and telling them to give me the money, or give me a tracking number, or I'm filing a damn police report.
Click to expand...
Click to collapse
Another example of corruption....
Very sorry for you sir
Sent from a blaze of amazon using Tapatalk
Related
I have 2, one of which is brand new, I've put it up on ebay 3 times now, and each time some idiot or another with a fake account tries to buy it, and I have to relist the god damn thing.
Anybody know of anywhere else I can try to sell it?
Cheers in advance.
I have had attmepted scams as well. Choose Paypal only, and also find the thing which makes the Paypal buyer have a validated account. Also I put in very large font at the end of an auction description that I won't post to Nigeria and No Scammers. Only set postage to UK/EU as well to limit scammers.
HiH
Joe
E-bay is total pants !
Just had the sme trouble with my Exec , gave up in the end
also had trouble when I sold my 9500 , I had some idiot mail saying he wanted to pay by paypal and then collect in person over the next hour - "great !" I thought , but unfortunately I had missed his mail by a few hours
Then the following day I get a mail from the same guy (he TOLD me he was the same guy !) but using a different ID , saying he still wanted to pay by paypal and collect within an hour ,
I smelt a rat and looked up the old ID , Sure enough , he had made several large (£300 +) paypal purchase , all pretty local the previous day and was now "no longer a registered user" - He had obviously got a stolen Paypal account
Anyway ....... I contacted Ebay to alert them (thinking i was helping them out !) I received a reply telling me I had got it all wrong , and there was nothing to link the two accounts :? - fair enough , no skin off my nose !
Needless to say , when I looked a few days later , the second ID had been revoked , but not before he had racked up about £3,000 in paypal purchases !
I learned a valuable lesson that day
EBAY DO NOT GIVE A TOSS ABOUT FRAUD , UNLESS THEIR FEES ARE AT RISK !
Makes me sick to see all the idiots out there selling photo's of xboxes etc with "please note this auction is for a photo" in small print hidden among the spec
Ebay sucks
:x
same for me
I had once an issue with a guy from Hong Kong who did not ship. I tried to mail him 5 times, no reply. Then he wrote that he "sent another unit today". I waited a month, tried again, no comment.
I ended up leaving him a negative feedback. Guess what? he left one for me as well "do not sell anything to this guy..." I tried to talk to ebay and sent them the entire emails history. They were not willing to delete his feedback. ebay does not really protect you.
only remember one rule on ebay..
always deal with person who uses paypal & have feedbacks over 50.
FWIW, that's how I ended up getting my BA and smartphone. I bid on each item and ended up losing the auction in the end but since the seller had "USA Only" and / or I have good feedback while another bidder didn't or had none, the high bidders were thrown out and I was offered the chance to "buy it now". Which is what I did in both cases and in both cases the seller and myself were both pretty happy with the results. I guess what I'm trying to say is that if you explicitly say "UK / Eur ONLY" (maybe USA, we're not all a-holes over here ), PayPal only and no bidders with less than X feedback or less than 100% good feedback, then you have every right to blow off the scum. Ebay isn't bad, you just have to make sure you spell everything out and apply a little common sense. You could also try to sell it here or on modaco.com and specify paypal only, it's not just limited to ebay.
I don't think eBay is that bad- as long as you clearly specify selling/buyer requirements.
I sold one of my 'free upgrade' MDA Compacts in a 5 day listing the first time.
Do keep an eye out on the feedback, location, etc of all bidders on your item. If in doubt, just remove their bid.
I've sold other more expensive things too- electrical goods, alloy wheels, etc all without problem.
Things like insisting on some kind of deposit as soon as the auction had ended would safe guard you somewhat too.
ebay!!
I just want to add this to advice when you sell anything on ebay in order to avoid trouble ,use buy it now & paypal ,what you do is when you in steps of listing there is a box wich if ticked <immediate payment reqiured> ,you only sell your goods to the once ho pay you immediately so they don't win the auction till they pay you trough paypal and you receive the money
:wink:
these scammers are called nigeria connection...it is a very big problem... try to exclude bidders from countrys except your country... for germany this works, i never had problems with them again
Sorry about those Nigerian scammers....
BUT I ASSURE YOU THERE ARE MANY NIGERIANS WHO ARE INDEED VERY STRAIGHT. I'AM ONE. BUT TRULY WHEN YOU DEAL WITH "NIGERIANS" DO BE CAREFUL!!!
Probably best not to stereotype...
fearomoon said:
these scammers are called nigeria connection...it is a very big problem... try to exclude bidders from countrys except your country... for germany this works, i never had problems with them again
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Click to collapse
This upto a point works but no matter what country they come from they are now seemingly able to register with UK accounts so it's not always easy to block buyers from other countries.
Ebay is great!
Well I would just like to add that I am an experienced ebayer having been involved with over 200 transactions and in all that time, only one ended up being from a dodgy buyer!
Some good advice has already been given here so take heed! Selecting immediate payment for Paypal is the best & smartest solution.
Saying that I agree that ebay have a bad history with their customer service relationship, they are not that bothered as they are making millions every day!
I bought my O2 mini S on Ebay. Got a great deal ($520) and great service from a UK seller who got it in my hands in a week. Prior to that, however, I did have a couple of bad experiences including one where the K-Jam seller added new bidder requirements a day before the auction closed and cancelled my leading bid. It sold the next to a "mystery buyer" with a new account for the same price I had bid. He clearly had bid on his own product because he did not like the way the auction was proceeding. I think I got him reprimanded but it took a dozen frustrating emails to customer service to get them to acknowledge that what he did was a flagrant violation of the rules.
Too good to be true?
£18 delivered in the UK...
He must be good, someone who bought one just after midnight this morning has left feedback before 10am!
Seriously tempted, with Paypal chargeback protection...
ETA: Having reread the auction, this is very odd: "ALL SERIOUS BUYERS PLEASE LEAVE POSATIVE FEEDBACK DIRECTLY AFTER BUY OR I WILL REFUND THANKYOU" hmmm, definitely seems to good to be true!
sounds like a con. people leave feedback then pron dont recieve the item and cant leave bad feedback making more and more people get coned.
i would not risk it
I've risked it!
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWNX:IT&item=260380788555
When I asked him he said he'd sold an iPhone and lost £400 "due to the feedback being stupid".
He's refunded me and cancelled the auction. Some people are no fun.
Who'll be the first to give him some feedback on that one...
he might be doing this to get good feedback.
they refunding u so u dont complain to ebay, then later when he has a lot of feedback try and con someone by selling something or a couple of big things (ps3, cameras, laptops, phones etc) and getting the money and running.
paypal will prob pay some of it back but he will get away with it as only needs fake address and after con cancel card
If that is his plan, he's not that smart about it.
He will have paid fees on all the listings and sales which add up (and I am not going to let him claim them back easily if he tries as he is a non-performing seller).
Better still, his email address has his own domain, a whois on that reveals his name address and telephone number (I don't think he is smart enough to fake them).
He's just had a neg from someone over an iPhone, and positive FB from a memory card buyer, so I don't know if they are happy to have been refunded or are trying to get the sale to keep on track.
grayme said:
If that is his plan, he's not that smart about it.
He will have paid fees on all the listings and sales which add up (and I am not going to let him claim them back easily if he tries as he is a non-performing seller).
Better still, his email address has his own domain, a whois on that reveals his name address and telephone number (I don't think he is smart enough to fake them).
He's just had a neg from someone over an iPhone, and positive FB from a memory card buyer, so I don't know if they are happy to have been refunded or are trying to get the sale to keep on track.
Click to expand...
Click to collapse
there are very stupid people trying to make quick money that, hes just trying to get feedback.
the costs wont worry him if he trys to sell lots of big items. (there was one person sell 6 nokia n95 a while back at £300 a pop. got the £1800 and then canceled the card and ran).
@Grayme,
By accident I found you here. Just wanted to say ´Hello´! It´s a long time ago, since we played with SRS´s TodayPlus...
Best regards,
Timmy
16GB TF Card
be careful!
it must be a scam!
I searched 16GB TF card on Google and MSN for a long time, the average price is further higher than it! and the lowest one is:
http://www.onthesource.com/16gb-micro-sd-tf-memory-card.html
I think US$63~US$80.00 is reasonable.
So I had about $200 to spend on a cell and wanted something with a key bored.
Long story short, I won a my touch 3g slide on ebay for $144.50 from "bigpetesales" and I paid on the 16 of April. Well its not May 11 and still nothing.
I tried to contact him threw ebay 2 weeks ago to see if he had a tracking number for me and didnt hear anything back which I thought was weired since every other time I asked him a question he would respond asap. Any ways I filed a clam with paypal but fell Im not gonna get money back and in the end, get the shaft.
Just wanted to let you peeps know of my transaction with "bigpetesales" from ebay and give a warning to the community.
just try dispute on paypal =)...all will be solve
mistamikel said:
So I had about $200 to spend on a cell and wanted something with a key bored.
Long story short, I won a my touch 3g slide on ebay for $144.50 from "bigpetesales" and I paid on the 16 of April. Well its not May 11 and still nothing.
I tried to contact him threw ebay 2 weeks ago to see if he had a tracking number for me and didnt hear anything back which I thought was weired since every other time I asked him a question he would respond asap. Any ways I filed a clam with paypal but fell Im not gonna get money back and in the end, get the shaft.
Just wanted to let you peeps know of my transaction with "bigpetesales" from ebay and give a warning to the community.
Click to expand...
Click to collapse
is he/she on this forum?
I'd say **** on their feedback, and dispute on PayPal and eBay.
charlieb620 said:
is he/she on this forum?
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Click to collapse
Not sure. Hope so, so maybe I can get this sorted out.
As for the dispute on paypal. I allready did but, because the sale price was not over $150 paypal dose not require signature verification to prove it was delivered.
I paid $144.50 without shipping so Im up ****s creek without a paddle.
mistamikel said:
Not sure. Hope so, so maybe I can get this sorted out.
As for the dispute on paypal. I allready did but, because the sale price was not over $150 paypal dose not require signature verification to prove it was delivered.
I paid $144.50 without shipping so Im up ****s creek without a paddle.
Click to expand...
Click to collapse
I should think it is up to the seller to prove it wasn't delivered. Your dispute should work.
On a side note, T-Mobile is offering these for free with 2 year activation, through 12 May:
http://www.t-mobile.com/shop/Phones...zygt*VAygtzlw*VyBpAgf+mA55Byf*VyBpAgf+mA55Byf
mistamikel said:
Not sure. Hope so, so maybe I can get this sorted out.
As for the dispute on paypal. I allready did but, because the sale price was not over $150 paypal dose not require signature verification to prove it was delivered.
I paid $144.50 without shipping so Im up ****s creek without a paddle.
Click to expand...
Click to collapse
Don't worry. If he doesn't prove the tracking is moving, paypal will be in your favor.
He sold stuff before but wasn't active in ebay for couple months now. Maybe his account got hacked.
Either way, you're protected by eBay buyer protection and paypal too.
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=bigpetesales&ftab=AllFeedback
Is it just me or does this thread have nothing to do with the XDA Marketplace?
eBay can solve all of your problems, they always have for me. They side with the buyer 99% of the time unless it's obvious otherwise.
chambo622 said:
Is it just me or does this thread have nothing to do with the XDA Marketplace?
eBay can solve all of your problems, they always have for me. They side with the buyer 99% of the time unless it's obvious otherwise.
Click to expand...
Click to collapse
It is a cell phone transaction and since many of us use eBay and market for sales/trade, its nice to have a heads up on him. I appreciate the info.
Sent from my A70S using Tapatalk
stevedebi said:
I should think it is up to the seller to prove it wasn't delivered. Your dispute should work.
On a side note, T-Mobile is offering these for free with 2 year activation, through 12 May:
http://www.t-mobile.com/shop/Phones...zygt*VAygtzlw*VyBpAgf+mA55Byf*VyBpAgf+mA55Byf
Click to expand...
Click to collapse
I am in Canada and need an AWS cell to use on the Wind network, but thanks for the tip any ways.
Also I know that this has nothing to do with a transaction on xda but as stated I just wanted to give a heads up in case some one from here was shopping on ebay and came across that seller.
As for paypal, I could win but get nothing if he withdrew his funds out of his account, this is what I was told by paypal yesterday when I called them.
if you win, paypal will get all money for you.....
if user don't have money in him account, we will have a negative money on him account...and paypal will persue him to revenge xD loool
Sooo I got an update from ebay/paypal, the seller updated the tracking info.... "usps #1111111111111111111"
Yup I think I got screwed.
mistamikel said:
Sooo I got an update from ebay/paypal, the seller updated the tracking info.... "usps #1111111111111111111"
Yup I think I got screwed.
Click to expand...
Click to collapse
Wow, that's pretty a messed up/ballsy thing to do. Needless to say if you file a claim that you'll get your money back with ease simply based on that.
hazard666 said:
Wow, that's pretty a messed up/ballsy thing to do. Needless to say if you file a claim that you'll get your money back with ease simply based on that.
Click to expand...
Click to collapse
He didn't even try to fake it.
Sent from my MB860 using Tapatalk
Nope, all 1's. It is what it is. I just hope I get my money back.
If a paypal rep looks at it, they would probably look at the tracking # and say something. Wish you the best of luck on that one.
Surprised. A hundred and something positives, no neg feedback on that user. That sucks to get shafted like that.
Good luck on getting it back from Paypal, though it should be a pretty easy claim.
Thanks guys. I dont know whats gonna happen as I was told by a person from paypal that I can win the claim but there could be no funds in the sellers account, so I would get nothing back.
I just had a paypal dispute close a little while ago for $250. seller took out all the money in his account, won the case, pay pal put his account into the negative and gave me my money back asap. told me it was there problem not mine. so its worth a shot... and this was a pay pal dispute that was from a forum not a eBay purchase which they are more willing to help with because of image. good luck
Matty Mo said:
I just had a paypal dispute close a little while ago for $250. seller took out all the money in his account, won the case, pay pal put his account into the negative and gave me my money back asap. told me it was there problem not mine. so its worth a shot... and this was a pay pal dispute that was from a forum not a eBay purchase which they are more willing to help with because of image. good luck
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Click to collapse
If the seller don't got a credit card or bank account linked, there's no funds to take from. . Best of luck on getting your money back OP.
*NOTE: This can be deleted, because I was being a moron. All I had to do was log into my PayPal account and see the funds weren't there, or even pending, and I knew immediately someone was trying to scam me. Should have known sooner, though.
So, I "sold" my HTC One on Craigslist, and the person who bought it apparently wants me to ship it to Nigeria where her son is sttending school; it's for his birthday. She gave me 60 bucks more than I was asking via PayPal, which she stated was for shipping. Aside from not knowing whether the Sprint variant will even work over there (does anyone know?), I can't help but feel uneasy about this whole thing. I guess as long as the funds clear I'm safe, and am under no obligation to (unlike with eBay), to right any wrongs she might point out later down the line. Should I just take the money send the phone and run, or is there something I'm not seeing that could cause legitimate problems?
Oh man that's a big no no. Doing business with people on craigslist who want to pay you through PayPal and Western Union plus wanting you to send it to another country which always seems to be in Africa is almost always a scam. If you read the craiglist faq you might get more info on what they do.
Edit: Glad you caught it
Mwahaha, I remember having one of these for a listing on my Galaxy Tab 10.1. Businessman in Nigeria for his son's birthday. Were it not for the bad English, they actually had a reasonably convincing-looking PayPal e-mail notification (which failed Google's trusted vendor mail check, sure, but it was good nevertheless).
Lancerz said:
Oh man that's a big no no. Doing business with people on craigslist who want to pay you through PayPal and Western Union plus wanting you to send it to another country which always seems to be in Africa is almost always a scam. If you read the craiglist faq you might get more info on what they do.
Edit: Glad you caught it
Click to expand...
Click to collapse
Actually, the PayPal thing was my idea. It was my way to get a higher dollar amount for the phone, kind of like what some gas stations do with credit-based sales. In my case I asked $425 cash or $450 via PayPal. Maybe I should stick with cash and local sales, though.
And this scammer was the same deal, Rirere, except it was a woman sending to her son. I Googled the mailing address faux PayPal sent me and found other people who had also almost been ripped off.
It's a good idea to always deal in cash, locally, and meet at a sprint store. Unless you are selling on ebay, doing it this way will cover both seller and buyer.
OK, so here we go:
Initially I sold on a 64GB White Nexus 6 on Swappa to a guy. He paid $500 and asked for overnight shipping. And I did overnight it to him. A couple days after the phone was delivered, he started to come up with a bunch of made-up complaints about the phone, which none of them I believe is true. He asked to return the device, and I rejected it. He then went ahead and opened a case/claim on Paypal saying the phone is both externally and internally damaged (what??!!). Well. I didn't want to escalated the situation so I issued him a full refund. He also agreed to overnight the phone back to me. So far so good, right? well, things went south from 0 to 100 real quick.
He first commented on Swappa saying the phone was sent back. The next day, I got the tracking # of the returned package. USPS tried to deliver the package to me on 6/27, but I wasn't home to sign the package. They left a notice on my door. On 6/29 morning I went to my local office to pick up the package. As soon as the post office lady handed the package to me, I felt something's wrong. The package felt extremely light. So me and my gf decided to open the package at the post office on the spot. Well, guess what? it turned out to be an EMPTY box. He literally took everything included in the package except the box, which are the phone, cables, charger, 2 cases and manuals. I was able to get a couple pics of the empty package. But that's really it. I let Swappa staff get into the situation right after I got the empty package. The buyer instantly flipped out, and tried to cut short my communication with Swappa staff. Here is what he said. All in original words.
1. "You are a liar! First you send me a broken phone now you are trying to pull this. Thank God for PayPal. They can stop people like you from running scams."
2. "PayPal forced you to refund! Don't try to act like you did it BTW. You told me to basically screw off and to complain to swappa. I have a spotless ranking here. I am a frequent buyer and seller. Why would I ruin my reputation?"
3. "PayPal says to stop communication and they will handle this scammer. I am going to go ahead and listen to them since they handle my money. I am sorry swappa has to be involved with people who try to take advantage. I am done here though."
I didn't want to argue with him since he's obviously lying about the situation. I tried to ask Swappa for help, but they didn't do much. A couple days later, Paypal defended in his favor, and refunded his money. I tried to appeal the case, but I don't expect the decision to be altered.
At this point, I really don't know what to do. I think the post office has everything on camera. Maybe I can ask for their footage of me opening the package as a proof? I also have his name, address and everything. So I think I will file a police report later. If anyone can offer some help, that'd really appreciated.
So you refunded him and PayPal did too? I assume you refunded him through PayPal so they should have noticed that and not let him double dip. You should be able to appeal that part at least.
No. I issued the refund first, Paypal reviewed it, and then they officially refunded him.
Nothing you can do. Get police involved and file in small claim court of his city. I hate how dumb those swappa morrons staff members act in such situations. They never tell anything to the buyer even when it is obvious he is scamming you. Once I shipped a phone to a swappa buyer, package was weighted and I had receipt and anything and that dumb**** claims that I shipped him empty package. I uploaded pictures of receipts with tracking and anything but they wouldn't care. That's why best place to buy is online and best place to sell is cash on craigslist.
Sent from my SM-G920T
jim380 said:
. . .
At this point, I really don't know what to do. I think the post office has everything on camera. Maybe I can ask for their footage of me opening the package as a proof? I also have his name, address and everything. So I think I will file a police report later. If anyone can offer some help, that'd really appreciated.
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Click to collapse
The 'lyer - buyer' has to pay in advance.
It would be logical that the same procedure is used when he sends the phone back. So no refund before you got the phone back.
When this is a procedure of PayPal or Swappa, you may try to claim the money there.
Sorry for you. But $500,- sending to an unknown is not wise.
My idea was 'don't buy a used phone'.
I changed it to ' don't buy nor sell a used phone'.
I wish you luck with the claim (PayPal/Swappa).
ambervals6 said:
Nothing you can do. Get police involved and file in small claim court of his city. I hate how dumb those swappa morrons staff members act in such situations. They never tell anything to the buyer even when it is obvious he is scamming you. Once I shipped a phone to a swappa buyer, package was weighted and I had receipt and anything and that dumb**** claims that I shipped him empty package. I uploaded pictures of receipts with tracking and anything but they wouldn't care. That's why best place to buy is online and best place to sell is cash on craigslist.
Sent from my SM-G920T
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Click to collapse
Totally agree. Plus, you can't rate buyers on Swappa. How is that even fair?
I second getting the police involved.
jim380 said:
OK, so here we go:
Initially I sold on a 64GB White Nexus 6 on Swappa to a guy. He paid $500 and asked for overnight shipping. And I did overnight it to him. A couple days after the phone was delivered, he started to come up with a bunch of made-up complaints about the phone, which none of them I believe is true. He asked to return the device, and I rejected it. He then went ahead and opened a case/claim on Paypal saying the phone is both externally and internally damaged (what??!!). Well. I didn't want to escalated the situation so I issued him a full refund. He also agreed to overnight the phone back to me. So far so good, right? well, things went south from 0 to 100 real quick.
He first commented on Swappa saying the phone was sent back. The next day, I got the tracking # of the returned package. USPS tried to deliver the package to me on 6/27, but I wasn't home to sign the package. They left a notice on my door. On 6/29 morning I went to my local office to pick up the package. As soon as the post office lady handed the package to me, I felt something's wrong. The package felt extremely light. So me and my gf decided to open the package at the post office on the spot. Well, guess what? it turned out to be an EMPTY box. He literally took everything included in the package except the box, which are the phone, cables, charger, 2 cases and manuals. I was able to get a couple pics of the empty package. But that's really it. I let Swappa staff get into the situation right after I got the empty package. The buyer instantly flipped out, and tried to cut short my communication with Swappa staff. Here is what he said. All in original words.
1. "You are a liar! First you send me a broken phone now you are trying to pull this. Thank God for PayPal. They can stop people like you from running scams."
2. "PayPal forced you to refund! Don't try to act like you did it BTW. You told me to basically screw off and to complain to swappa. I have a spotless ranking here. I am a frequent buyer and seller. Why would I ruin my reputation?"
3. "PayPal says to stop communication and they will handle this scammer. I am going to go ahead and listen to them since they handle my money. I am sorry swappa has to be involved with people who try to take advantage. I am done here though."
I didn't want to argue with him since he's obviously lying about the situation. I tried to ask Swappa for help, but they didn't do much. A couple days later, Paypal defended in his favor, and refunded his money. I tried to appeal the case, but I don't expect the decision to be altered.
At this point, I really don't know what to do. I think the post office has everything on camera. Maybe I can ask for their footage of me opening the package as a proof? I also have his name, address and everything. So I think I will file a police report later. If anyone can offer some help, that'd really appreciated.
Click to expand...
Click to collapse
Darn bro i been there. I went thru that with a customer at Amazon and he basically did the same thing. He got the phone and lied saying it came broken. Asked him to send back before he got refund and he sent back empty box with a can of soda. After 2 1/2 months i won my money. But took a lot of headache and lots of sending proof on my end. But the guy lied so much he didn't remember all what he said. I took so many screenshots of his lies and sent it to Amazon. They determined he was a liar and granted my money. He also was badmouthing me in my seller review saying i was a fraud. When i got my money i immediately closed the account. The guy was still trying to scam the money back lol
Sent from my LGLK430 using XDA Free mobile app
ambervals6 said:
Nothing you can do. Get police involved and file in small claim court of his city. . .
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Click to collapse
Imagine you are the police involved.
This is a story of YES to NO.
There is no proof. Maybe the 'lyer-buyer' has a paper showing that he sends the phone back.
NLBeev said:
Imagine you are the police involved.
This is a story of YES to NO.
There is no proof. Maybe the 'lyer-buyer' has a paper showing that he sends the phone back.
Click to expand...
Click to collapse
He took pictures of the inside of the box at the post office I am also sure that the clerk was there to see as well when the package was opened. There is evidence and multiple witnesses.
jim380 said:
Totally agree. Plus, you can't rate buyers on Swappa. How is that even fair?
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Click to collapse
Screw rating. There is double standard. Ebay is better. I personally do not sell to people with less than 25 feedbacks and it has to be 100% positive. + once I get his name and address I google him and find out who he is. If under 24 and find him suspicious I do not ship. Or I ship with cerberus installed on the device so that I can locate it all the time + on top of that I secure pin the lockscreen and ask him to first confirm via email that everything on the outside looks good then give him the lockscreen pin so he can access the phone. I believe your buyer sold it for cheap on craiglist and kept the money for himself. Only some crackhead without a real job would commit fraud and risk 2 years jail for 500$. You should had gathered evidence once you opened it at the post office. Should have called the police right there, make them file report and have your girlfriend and post office worker witness what they saw. With that you would go to court and file against your buyer. Right now you got no evidence. Just a gf whose testimony is considered biased because she is your gf.
FBI is your only chance to kick his ass. They got their internet scam division and since your buyer did this, I am sure is not his first time. So may be fbi already got an open investigation for him or you never know where it leads. Worth filing a complaint. Also notify the buyer what you did and wish him all the best once fbi gets to him. See how well he can handle that.
Here is the link http://www.ic3.gov/default.aspx
One last thing, gather evidence from google official website how much nexus 6 weights and print it to support your claim that the super light package you got is nowhere near what the nexus weight. There you got scientific proof that package was empty.
Sent from my SM-G920T
graydiggy said:
He took pictures of the inside of the box at the post office I am also sure that the clerk was there to see as well when the package was opened. There is evidence and multiple witnesses.
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Click to collapse
Read the whole story and I think he is scammed.
But give him no false hope. The police can do nothing.
He first have to claim PayPal/Swappa and when he has a message(proof) saying that PayPal/Swappa does not pay him back, just then he can tell that the phone is stolen.
Than the evidence of the empty box.
The box shouldn't been opened nor accepted.
Because it was obvious that there was nothing in it.
you have the box that has imei report it stolen they might give in and send it back then even if they don't at least you get to spite them kinda because they get no more cell service
That's also a good idea. Flag the ESN.
Dumb question but how do I report an IMEI stolen?
Your carrier and the police. They also have a website linked with checkesnfree that you can report the phone on. Most pawn shops and resellers use them to check if a phone is blacklisted.
jim380 said:
Dumb question but how do I report an IMEI stolen?
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Click to collapse
First, I want to thank you for taking the time to start this thread. You've helped me, and I suspect others by sharing your unfortunate story.
After reading your OP, I suspect that I would have done exactly the same things as you. With exactly the same result.
My "take away" from your unfortunate situation is this: If ever I find myself in the situation where I have to (or decide to) refund someone's money, I will wait until I've received the device back and inspected it, before issuing the refund. I know this won't help you, but for the rest of us, it appears it's the only way to avoid your dead end.
jim380 said:
OK, so here we go:
Initially I sold on a 64GB White Nexus 6 on Swappa to a guy. He paid $500 and asked for overnight shipping. And I did overnight it to him. A couple days after the phone was delivered, he started to come up with a bunch of made-up complaints about the phone, which none of them I believe is true. He asked to return the device, and I rejected it. He then went ahead and opened a case/claim on Paypal saying the phone is both externally and internally damaged (what??!!). Well. I didn't want to escalated the situation so I issued him a full refund. He also agreed to overnight the phone back to me. So far so good, right? well, things went south from 0 to 100 real quick.
He first commented on Swappa saying the phone was sent back. The next day, I got the tracking # of the returned package. USPS tried to deliver the package to me on 6/27, but I wasn't home to sign the package. They left a notice on my door. On 6/29 morning I went to my local office to pick up the package. As soon as the post office lady handed the package to me, I felt something's wrong. The package felt extremely light. So me and my gf decided to open the package at the post office on the spot. Well, guess what? it turned out to be an EMPTY box. He literally took everything included in the package except the box, which are the phone, cables, charger, 2 cases and manuals. I was able to get a couple pics of the empty package. But that's really it. I let Swappa staff get into the situation right after I got the empty package. The buyer instantly flipped out, and tried to cut short my communication with Swappa staff. Here is what he said. All in original words.
1. "You are a liar! First you send me a broken phone now you are trying to pull this. Thank God for PayPal. They can stop people like you from running scams."
2. "PayPal forced you to refund! Don't try to act like you did it BTW. You told me to basically screw off and to complain to swappa. I have a spotless ranking here. I am a frequent buyer and seller. Why would I ruin my reputation?"
3. "PayPal says to stop communication and they will handle this scammer. I am going to go ahead and listen to them since they handle my money. I am sorry swappa has to be involved with people who try to take advantage. I am done here though."
I didn't want to argue with him since he's obviously lying about the situation. I tried to ask Swappa for help, but they didn't do much. A couple days later, Paypal defended in his favor, and refunded his money. I tried to appeal the case, but I don't expect the decision to be altered.
At this point, I really don't know what to do. I think the post office has everything on camera. Maybe I can ask for their footage of me opening the package as a proof? I also have his name, address and everything. So I think I will file a police report later. If anyone can offer some help, that'd really appreciated.
Click to expand...
Click to collapse
Jim,
I am not being insensitive here, but posting this here is not going to help. You could have written to Swappa with your grievance and I am sure they will try and sort this out for you.
I will ask you to email Swappa with the details and see how it is best resolved.
Thanks
PG101
RC-RT Liaison