after lots of efforts i can able to full wipe my NOTE now plz tell me what to do i can format emmc / data / system / cache / sd-ext / sd card /
and after that i can do now full wipe and it is sucessufully full wiped now
plz tell me m i still bricked or i can install the rom now if yes then which rom last time i tried lpf at same stage but stuck at factoryfs... plz help me
edited: problem solved by this thread superbb......
http://forum.xda-developers.com/showthread.php?t=1667886
Recommended to stay on some kind of CM9 build ROM/kernel because it is "safe" from the brick bug. Probably should PC Odin back to a GB rom and start fresh though.
plz tell me in detail what to do now is it clear that phone is in condition to flash now bcoz fulll wipe is successfully done with cwm now
You got hardbricked, see general there is thread on how to fix it. I suggest send for repair at Samsung.
Sent from my GT-N7000 using Tapatalk 2
sun2sunny said:
after lots of efforts i can able to full wipe my NOTE now plz tell me what to do i can format emmc / data / system / cache / sd-ext / sd card /
and after that i can do now full wipe and it is sucessufully full wiped now
plz tell me m i still bricked or i can install the rom now if yes then which rom last time i tried lpf at same stage but stuck at factoryfs... plz help me
Click to expand...
Click to collapse
Download one of the older Roms from here and try to flash it using PC Odin.
If it gets stuck on NAND WRITE! or factoryfs, you have a brick.
Your best bet would be to head to the nearest Samsung service center if you are bricked.
nothing works buddiess... now telll me can a local mobile shop can repair it with jtag device bcoz in my county we hav to facility of samsung service center
sun2sunny said:
nothing works buddiess... now telll me can a local mobile shop can repair it with jtag device bcoz in my county we hav to facility of samsung service center
Click to expand...
Click to collapse
Not even one superbricked Note was revived by JTag AFAIK. We all had to have our motherboards replaced.
the shopkeeper is saying they can do it after opening device and repair it emmc chip with jtag soldering he said no device is totaly dead by software it can b repair by tools
now he is saying i m repairing PDA of galaxy note he said 90% chances are it will b fine after this
What exactly is the pda? That surely means the whole device?
Sent from my GT-N7000 using xda premium
sun2sunny said:
the shopkeeper is saying they can do it after opening device and repair it emmc chip with jtag soldering he said no device is totaly dead by software it can b repair by tools
Click to expand...
Click to collapse
No one has been able to JTAG, but if you want to pay him and take a chance, that is up to you. Tell him if it doesn't work, you don't pay.
i havnt pay him anything for jtag ...............
but i solved my problem with this thread
http://forum.xda-developers.com/showthread.php?t=1667886
Related
Hello!
During flashing leaked kernel my phone was on soft brick, I wiped cache partition and data in CWM. This was the end of my beloved Note, it is 100% dead and none of the possible fixes posted works so far.
I have heard there is a possible fix by re partitioning and connection the phone in Linux environment, this way the computer reads the phone and can be fixed by repartitioning and could get into download mode. Please let me know if anybody confirms this.
Alternatively, what is the next step. My phone is still under warranty but I am scared if Samsung would find out the history of rooting or as my Phone is 100% dead they would not be able to find out, confused.......
If the motherboard needs to be replaced, how much would it cost, where should I take and most important if my phone recovers can I still play around with custom ROMs?
Look forward to suggestions bring my phone live as I purchased it on loan and it brings immense pain to pay emi for a dead phone.
Regards,
AK
Even it bricked by emmc bug, there shud be download mode still available
-First try to get other charged battery (or charge yours) and try to put in download mode, and look to Lt upper corner what is your flash score. If it is zero, simply reclain warranty.
-Otherwise try this
http://forum.xda-developers.com/showthread.php?p=26285877
dr.ketan said:
Even it bricked by emmc bug, there shud be download mode still available
-First try to get other charged battery (or charge yours) and try to put in download mode, and look to Lt upper corner what is your flash score. If it is zero, simply reclain warranty.
-Otherwise try this
http://forum.xda-developers.com/showthread.php?p=26285877
Click to expand...
Click to collapse
Thanks. I tried using charged batteries but still does not get into Download Mode also after reading somewhere I tried to connect using Odin assuming screen would be black but Odin detects. Even this did not work
So, no way of getting DM or looking at binary count.
Regards.
AK
Your phone is under warranty yet you are asking for costs? Those "recovery" method will give you a "crippled" device in terms of mem capacity.
So go and claim warranty. They wont know anything since your phone is totally dead anyway.
Sent from my GT-N7000 using xda app-developers app
praetorius said:
Your phone is under warranty yet you are asking for costs? Those "recovery" method will give you a "crippled" device in terms of mem capacity.
So go and claim warranty. They wont know anything since your phone is totally dead anyway.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Hey, I just cam back from SS service. they said it could be a motherboard issue and they are replacing the motherboard.
Does that mean they would install the Stock Rom from fresh, I am sure yes.
Waiting for my recovered phone and educating myself to safely play around with custom ROMs.
One last question, which is the best stable custom ROM available for Galaxy Note, in terms of UI and better battery life?
Many Thanks.
AK
avinay4you said:
Hey, I just cam back from SS service. they said it could be a motherboard issue and they are replacing the motherboard.
Does that mean they would install the Stock Rom from fresh, I am sure yes.
Waiting for my recovered phone and educating myself to safely play around with custom ROMs.
One last question, which is the best stable custom ROM available for Galaxy Note, in terms of UI and better battery life?
Many Thanks.
AK
Click to expand...
Click to collapse
Congrats on the replacement;
Custom ROM's are kind of personal preference, Best bet is to do your research now while you wait and you can decide for yourself which features you like / want / need in a ROM..
Suggestions to check would be ParanoidAndroid / CleaNote from my point of view, I've tried both but still run Stock ICS with custom Kernel.. Suits my needs...
while gaming, my phone suddenly hang and i decide to restart the device itself. upon booting, i am stuck at the "samsung" logo. I have tried flashing stock rom and kernel but to no avail. i can still go into download mode and recovery mode. Anybody know whats gone wrong?
And if i send for waranty, it is a one to one exchanged?
driftkids said:
while gaming, my phone suddenly hang and i decide to restart the device itself. upon booting, i am stuck at the "samsung" logo. I have tried flashing stock rom and kernel but to no avail. i can still go into download mode and recovery mode. Anybody know whats gone wrong?
And if i send for waranty, it is a one to one exchanged?
Click to expand...
Click to collapse
what is the current rom on your phone? have you tried going to recovery and wiping dalvik cache? still same thing? If it is, worst case you can try (since both Recovery and Download works still) is to wipe data in recovery and restart your phone again(Don't try doing this if your using an infected kernel and/or in ICS Rom)
Going back,
You have a soft bricked phone.. Why would you exchange it for warranty? you can easily fix your issue without returning it to Samsung.
letters_to_cleo said:
what is the current rom on your phone? have you tried going to recovery and wiping dalvik cache? still same thing? If it is, worst case you can try (since both Recovery and Download works still) is to wipe data in recovery and restart your phone again(Don't try doing this if your using an infected kernel and/or in ICS Rom)
Going back,
You have a soft bricked phone.. Why would you exchange it for warranty? you can easily fix your issue without returning it to Samsung.
Click to expand...
Click to collapse
i am currently using stock ics 4.0.4 with GL NOTECORE kernel. i have tried wipe dalvik cache but still didnt solve it. i will try wipe date later. thanks
ya, format data does solved it. i am wondering whether will soft brick cause any damage to the hardware?
help
hello
Same problem...pls HELP !!!
I tried to install a custom rom and then the horror began. I can't turn it on geto to download or recovery mode.. I sent it to service because I still have a warranty but I don't know will they see the history of installed roms. The man I talked to said to me that they can do it but I read a comment that it is impossible to see so I got a hope. They also told me that it could be about motherboard and that they will do everything they can to save it. I am really afraid of losing my Note. I hope you guys will help me and tell me sth good.. I am also interested is it possible to fix it with usb jig. ?
thanks, my regards..
Already it's with samsung. If they cant do anything to revive, its a motherboard replacement.
Sent from my GT-N7000 using xda app-developers app
ive been trying to get my note n7000 fixed now way to get it to work jtag just doesn't work boot loader wont go in the phone at all new phone it is
nedzad95 said:
I tried to install a custom rom and then the horror began. I can't turn it on geto to download or recovery mode.. I sent it to service because I still have a warranty but I don't know will they see the history of installed roms. The man I talked to said to me that they can do it but I read a comment that it is impossible to see so I got a hope. They also told me that it could be about motherboard and that they will do everything they can to save it. I am really afraid of losing my Note. I hope you guys will help me and tell me sth good.. I am also interested is it possible to fix it with usb jig. ?
thanks, my regards..
Click to expand...
Click to collapse
Don't worry, if it is with samsung alrd. They'll sure give you replacement of the motherboard if they can't do anything to your existing one. This is considered as the "manufacturing fault", and therefore, they must be able to replace it.
1st few batches, N7000 came out under gingerbread 2.3.6 technology, and it worked very well without the eMMC brick bug. It is happened only when they upgrade to ICS, with their own stock kernel, which triggered the brick bug.
So long as they are delaying the fix for their own stock kernel with the eMMC brick bug removed, I think samsung is still liable to give replacement to user, no matter what you did to your device. As long as it is eMMC brick bug, and you have your warranty.
Why ?
very simple... Even most of the samsung sales person on their respective outlets, they know a lil bit or perhaps don't know at all about this bug. Unless the sales person is those who likes to play with handphone like most of us here.
And if they do know... they won't tell you as well about this bug. Otherwise, will you buy it ? :fingers-crossed:
So as a consumer, we have the right to be replaced if the bug has been triggered due to factory reset / wipe of data, since no one told us about this. **peace**.
Really do hope you get your replacement once they call you to take your phone.
Good Luck !
Sent from the corner of this rounded earth.
antique_sonic said:
Don't worry, if it is with samsung alrd. They'll sure give you replacement of the motherboard if they can't do anything to your existing one. This is considered as the "manufacturing fault", and therefore, they must be able to replace it.
1st few batches, N7000 came out under gingerbread 2.3.6 technology, and it worked very well without the eMMC brick bug. It is happened only when they upgrade to ICS, with their own stock kernel, which triggered the brick bug.
So long as they are delaying the fix for their own stock kernel with the eMMC brick bug removed, I think samsung is still liable to give replacement to user, no matter what you did to your device. As long as it is eMMC brick bug, and you have your warranty.
Why ?
very simple... Even most of the samsung sales person on their respective outlets, they know a lil bit or perhaps don't know at all about this bug. Unless the sales person is those who likes to play with handphone like most of us here.
And if they do know... they won't tell you as well about this bug. Otherwise, will you buy it ? :fingers-crossed:
So as a consumer, we have the right to be replaced if the bug has been triggered due to factory reset / wipe of data, since no one told us about this. **peace**.
Really do hope you get your replacement once they call you to take your phone.
Good Luck !
Sent from the corner of this rounded earth.
Click to expand...
Click to collapse
Thanks man.. you really encouraged me.. So they should give me a replacement.. I am still worried because the man that I talked to told that this kind of problem where I installed a bad rom is not under warranty so that is what scares me the most..
thanks for help...
Just to say:
Galaxy Note GT-N7000, ICS 4.0.4
regards...
driftkids said:
while gaming, my phone suddenly hang and i decide to restart the device itself. upon booting, i am stuck at the "samsung" logo. I have tried flashing stock rom and kernel but to no avail. i can still go into download mode and recovery mode. Anybody know whats gone wrong?
And if i send for waranty, it is a one to one exchanged?
Click to expand...
Click to collapse
seems to be peculiar issue.. they should exchange for sure.. Sorry, I don't have much idea on this..
i'm very impatient..
Hey guys,
I just want to inform you that my Note is at service for 3-4 days... I am contacting them every day and they say it's not done yet.. So I hope it means that they're working on it... I will write if something new happens..
My Regards, Nedzad
Hey
I contaced service and they told they couldn't do anything yet.. Repairman told me that they will get a new JTAG repair box in 20 days and then they will fix it for free.. I think it is a good news
gr8
I have a samsung galaxy tab 8.9 att version model no I957 ,I had installed the official ICS from website then rebooted to recovery without a problem then I cleared the cache and asked it to reboot to system but it didn't start again ,
i have tried to charge it for completed day but nothing ,then I opened it to remove the battery to reset it but still in a black screen without any answering ,
when i plug it to my computer it is detected as QUALCOMM device and multi storage device ,
I have tried to attach it to my Linux Operating system it is readable as 7 Partitions with data.
Is there any solution can i do for that especially, I am living in Meddle east ,and the agent didn't accept to repair it even with a special fee,
Need a help please.
Thanks in advance.
You're hard bricked and jtag is the only solution.
Sent from my SAMSUNG-SGH-I727
thanks for your quick answer ,
jd1639 said:
You're hard bricked and jtag is the only solution.
Sent from my SAMSUNG-SGH-I727
Click to expand...
Click to collapse
Thanks for your answer ,but the problem i am living in meddle east and there is no one makes that service here ,
So please if there is any other method or guide to make it by self,
Thanks
huda2k said:
Thanks for your answer ,but the problem i am living in meddle east and there is no one makes that service here ,
So please if there is any other method or guide to make it by self,
Thanks
Click to expand...
Click to collapse
Unfortunately not
Sent from my SAMSUNG-SGH-I957 using xda premium
Hy people,
i know that this theme was discussed lot of times, i read hundreds of posts and i didn't find solution for my problem...
So problem is, my galaxy S3 starts and blocks on galaxy s3 screen, flashing with ODIN fails, reset doesn't work, probably emmc chip is dead.
I was thinking about one solution...i purchased USB jig, it starts my galaxy to download mode but doesn't reset counter, after reading lot of posts i found that on new bootloader isn't possible to reset counter...ODIN doesn't work so i can't flash old ICS version bootloader XXALEF - but maybe is possible to put old bootloader XXALEF on sd card, turn on the phone on sdcard mode and do the counter reset with usb jig
just want to ask if anybody here did something similar or there is no way to reset counter on hard bricked, emmc dead galaxy s3
Jig is not for reset its for download mode only .
To reset to warranty state you need to run Triangle Away from the phone and flash a stock rom .Not going to happen if you have a hard brick you cannot boot from .
...than i can't get anything from my warranty, so plan b
purchase of emmc chip - toshiba 32 gb - i found it on ebay (can't post link - new user restrictions on forum), what you think would be ok?
after replacing emmc, restoring back my lost imei (found some instructions on forum and on google) - does really work to restore lost imei, because i didn't made any backups?
If you have a dead EMMC (due to SDS), Samsung will repair or replace your phone under warranty despite the counter, as one of the symptoms of SDS is the counter showing Modified on never-rooted phones (due to being unable to read the actual counter data from the dead EMMC). As long as the product name is empty (a tell-tale sign of SDS), you should have no issues.
Sent from my GT-I9305 using xda app-developers app
I too have this problem.
My wife picked up a 14 month old S3 LTE 3 weeks again and has having a emmc problem, whats samsung's warranty on this problem.
Hope its ok to ask here, didn't want to waste a whole new thread on the same issue.
SDS is covered by Samsung s warranty .
But that warranty may not include a second user and root or custom rom or damage may void warranty . You need to ask your local Samsung service .
.NetRolller 3D said:
If you have a dead EMMC (due to SDS), Samsung will repair or replace your phone under warranty despite the counter, as one of the symptoms of SDS is the counter showing Modified on never-rooted phones (due to being unable to read the actual counter data from the dead EMMC). As long as the product name is empty (a tell-tale sign of SDS), you should have no issues.
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
My i9300 is dead.. tried a jig but didnt work.. thinking of taking it back.. but unsure of product name ? and it being empty.. pls help
cubase said:
My i9300 is dead.. tried a jig but didnt work.. thinking of taking it back.. but unsure of product name ? and it being empty.. pls help
Click to expand...
Click to collapse
This is the GT - 9305 LTE forum
cubase said:
My i9300 is dead.. tried a jig but didnt work.. thinking of taking it back.. but unsure of product name ? and it being empty.. pls help
Click to expand...
Click to collapse
Help for your problem only two replies possible .
Fit a new motherboard or take to a Samsung service centre .
You are at liberty to read the faqs and guides free of charge today only .
S3 Mini not starting
hi
i have a problem
my phone was always starting into recovery when i tried to boot it normally into the system
so ive tried to reflash maclaws recovery with heimdall
and now phone isnt starting at all
not even splash where it says Galaxy s3 mini
screen is just black
when i try to load it i dont get a battery icon
can someone pls pls pls help me?
Lefl said:
S3 Mini not starting
hi
i have a problem
my phone was always starting into recovery when i tried to boot it normally into the system
so ive tried to reflash maclaws recovery with heimdall
and now phone isnt starting at all
not even splash where it says Galaxy s3 mini
screen is just black
when i try to load it i dont get a battery icon
can someone pls pls pls help me?
Click to expand...
Click to collapse
On which partition you flashed recovery.did you changed partition option to kernel2? Cause in s3 mini recovery should be flashed at kernel2
qasim799 said:
On which partition you flashed recovery.did you changed partition option to kernel2? Cause in s3 mini recovery should be flashed at kernel2
Click to expand...
Click to collapse
i did it with heimdall-cleanui, i think it was on GBT or GRT or GPT or something like that
i guess that was a huge mistake,
I found something intresting were some people can get into Download mode with a 301k Ohm resistance and a micro usb cable, but that was for the S3 and im not sure if that can work.
i would put the instructions here but i dont know if you understand german
Look here: http://www.android-hilfe.de/showthread.php?p=7249762
Hit me with the thanks button
Lefl said:
I found something intresting were some people can get into Download mode with a 301k Ohm resistance and a micro usb cable, but that was for the S3 and im not sure if that can work.
Click to expand...
Click to collapse
If I understand it correctly, this 300k resistor trick is the same as a USB jig, and should work on the S3 mini. It may be worth a try building one is you can find instructions. Nothing to lose!
Maris
Lefl said:
i did it with heimdall-cleanui, i think it was on GBT or GRT or GPT or something like that
i guess that was a huge mistake,
I found something intresting were some people can get into Download mode with a 301k Ohm resistance and a micro usb cable, but that was for the S3 and im not sure if that can work.
i would put the instructions here but i dont know if you understand german
Click to expand...
Click to collapse
Oh that is same which I did you flashed it on mbr, gpt now your phone is completely dead .if you unbrick it you will get other problems like no imei etc the best solution I suggest is to take it to samsung and claim it in warranty.DON'NT DO ANY THING BY YOUR SELF BECAUSE WARRANTY WILL AVOID AND SAMSUNG WOULD NOT ACCEPT IT.
qasim799 said:
Oh that is same which I did you flashed it on mbr, gpt now your phone is completely dead .if you unbrick it you will get other problems like no imei etc the best solution I suggest is to take it to samsung and claim it in warranty.DON'NT DO ANY THING BY YOUR SELF BECAUSE WARRANTY WILL AVOID AND SAMSUNG WOULD NOT ACCEPT IT.
Click to expand...
Click to collapse
If i can get it to work with the resistance (ill try tomorrow) and my imei is really lost and i can recover it without wiping the internal storage then im fine, ive got a backup of my efs there
Lefl said:
If i can get it to work with the resistance (ill try tomorrow) and my imei is really lost and i can recover it without wiping the internal storage then im fine, ive got a backup of my efs there
Click to expand...
Click to collapse
Restoring you efs would not restore your imei because novathor phones don't save their imei in efs I restored it many times but my imei doesn't came back so give to samsung they would give a new phone for free .don't tell them anything you did just say it was running fine and suddenly bricked.
ok ive tried the resistance, didnt worked
qasim799 said:
Restoring you efs would not restore your imei because novathor phones don't save their imei in efs I restored it many times but my imei doesn't came back so give to samsung they would give a new phone for free .don't tell them anything you did just say it was running fine and suddenly bricked.
Click to expand...
Click to collapse
dude i dont think theyll give me a new one my warranty is expired for 2 month now AND its rooted.
If anyone can tell me a good (and not too expensive) service in Europe (good) or better in germany it would be very helpfull.
Lefl said:
ok ive tried the resistance, didnt worked
dude i dont think theyll give me a new one my warranty is expired for 2 month now AND its rooted.
If anyone can tell me a good (and not too expensive) service in Europe (good) or better in germany it would be very helpfull.
Click to expand...
Click to collapse
ok i found w-support.com but they say it a standard-repair would cost 112€ but thats not a real standard repair is it?
Lefl said:
ok ive tried the resistance, didnt worked
dude i dont think theyll give me a new one my warranty is expired for 2 month now AND its rooted.
If anyone can tell me a good (and not too expensive) service in Europe (good) or better in germany it would be very helpfull.
Click to expand...
Click to collapse
go to any good phone repair center and he would unbrick it using jtag riff box and then you would get other problems likr internal storage 0 b and some yellow text on screen and factory mode then come back here ask me i have best solutions
qasim799 said:
go to any good phone repair center and he would unbrick it using jtag riff box and then you would get other problems likr internal storage 0 b and some yellow text on screen and factory mode then come back here ask me i have best solutions
Click to expand...
Click to collapse
aha found a guy who jtag it and flashes the Stock rom, if i have any problems then ill ask.
ok found out that
Code:
dmesg | tail
detects it,
but im still going to send this to someone who can JTAG it
I have s3 mini that is completely dead. Tried to fix it with usb jig, but nothing happened. Any suggestions?
Hi everyone here
I have Samsung galaxy S3 min , and i am having an un explainable problem with my device
The device gets restarted by itself in a short span of time ,and if i switch it of or restart , the device goes back to an earlier stage .(ie into a state how it was 2 months back ,including all the settings,wallpaper,call log ,messages etc) i tried doing Factory reset and failed as the device restarts when i press the factory reset tab..
I also tried Data Wipe through recovery mode and it didn't work either ..
i tried Data wipe + clean catch and doesn't work Also there is a notice in android recovery, which states:
did not match sized '/system/csc/common/system/csc/feature.xml' (no data available)
tried installing Stock ROM via odin and many custom roms ..nothing works
as of now , my phone is un usable
please any help
Please stop creating the same thread all over XDA
RULE 5. Create a thread or post a message only once.
Your other threads have been deleted.
radwan helal said:
Hi everyone here
I have Samsung galaxy S3 min , and i am having an un explainable problem with my device
The device gets restarted by itself in a short span of time ,and if i switch it of or restart , the device goes back to an earlier stage .(ie into a state how it was 2 months back ,including all the settings,wallpaper,call log ,messages etc) i tried doing Factory reset and failed as the device restarts when i press the factory reset tab..
I also tried Data Wipe through recovery mode and it didn't work either ..
i tried Data wipe + clean catch and doesn't work Also there is a notice in android recovery, which states:
did not match sized '/system/csc/common/system/csc/feature.xml' (no data available)
tried installing Stock ROM via odin and many custom roms ..nothing works
as of now , my phone is un usable
please any help
Click to expand...
Click to collapse
Are you saying it's bricked?
KoolKid98189 said:
Are you saying it's bricked?
Click to expand...
Click to collapse
I am very sorry for this mistake .....
Is there a solution to this problem was tired and I'm looking for a solution and put enter when recovery Mod and I try to download ROMs through odin appear in bold red write above to proceed" movi_write card status:2" help me
radwan helal said:
I am very sorry for this mistake .....
Is there a solution to this problem was tired and I'm looking for a solution and put enter when recovery Mod and I try to download ROMs through odin appear in bold red write above to proceed" movi_write card status:2" help me
Click to expand...
Click to collapse
That happened with me as well when I tried to flash anything! That means the eMMC chip is permanently damaged! You will need to discharge the battery using download mode and return to your seller to get refund or replacement if this doesn't work:
http://forum.xda-developers.com/showthread.php?t=2159660
If you have the NFC version of the S3 mini (GT-I8190N) then flash the PARAM_I8190N or otherwise try flashing PARAM_I8190
KoolKid98189 said:
That happened with me as well when I tried to flash anything! That means the eMMC chip is permanently damaged! You will need to discharge the battery using download mode and return to your seller to get refund or replacement if this doesn't work:
http://forum.xda-developers.com/showthread.php?t=2159660
If you have the NFC version of the S3 mini (GT-I8190N) then flash the PARAM_I8190N or otherwise try flashing PARAM_I8190
Click to expand...
Click to collapse
Thank you my friend to help me and follow my problem
I took him for maintenance and they told me that you must change the board and this is equal to the price of expensive new phone ... then the phone has no solution means you never lose hope and why you recommend Please, help me?
radwan helal said:
Thank you my friend to help me and follow my problem
I took him for maintenance and they told me that you must change the board and this is equal to the price of expensive new phone ... then the phone has no solution means you never lose hope and why you recommend Please, help me?
Click to expand...
Click to collapse
What?!?! Claim your warranty!!!
Did you return it to the manufacturer (Samsung) or to your seller? Return to your seller and get a refund or replacement. The contract of sales lies with your seller, not for you to give to Samsung customer services!
Did you try the link I sent you first though? Try that before returning it