Internal Storage Not Mounting - Motorola Droid 4

This morning when I plug my droid4 into the computer and set the connection to USB Mass Storage only the microsd card is readable from my computer. The internal storage shows up but isn't accessible.
The files are readable from the phone when it isn't mounted to the computer, it's just the computer that can't see them. This was working fine last week.
Any thoughts?

I would check the drivers and make sure it hasnt errored out in the device manager. may need reloaded.

Related

USB connection very problematic [Win7 x64]

I'm having multiple problems connecting my NC to my Win7 PC via USB, particularly from stock 1.2. Every time I connect, Windows attempts to install device drivers, and is successful only half the time, at most. If it successfully mounts the NC as USB storage, it may or may not also mount the SD card (again, maybe half the time).
I also boot CM7 from an SD card using verygreen's size-agnostic image. From there, the connection has been 100% reliable--turn on USB tethering, and both the system and storage partitions get mounted as USB storage.
HOWEVER, plugging in the NC from either OS frequently causes a really odd problem with my external HDD: both the drive and the uppermost layer of the file structure will still be listed in Computer, but click any of those folders and they show as empty. The HDD is also "in use" if I attempt a safe eject, but unplugging the USB and plugging it back in solves the problem.
Are other people running 64-bit Windows 7 having these problems? Any idea what could be causing my PC to get 'confused' about the HDD?

SD Card - what's going on?

My SD card somehow had 2 partitions, /sdcard, and /sdcard_ext.. If I plugged in my phone to my PC or took out my microSD, the only one I was able to see is the ext, and everything (pictures, apps, etc), were stored on /sdcard
So I formatted my microSD, now there's just 1 partition but, when I move apps, it doesn't show that it's taking up any more space, so where are they being moved to? How do I fix them to move to the SD?
Haloman800 said:
My SD card somehow had 2 partitions, /sdcard, and /sdcard_ext.. If I plugged in my phone to my PC or took out my microSD, the only one I was able to see is the ext, and everything (pictures, apps, etc), were stored on /sdcard
So I formatted my microSD, now there's just 1 partition but, when I move apps, it doesn't show that it's taking up any more space, so where are they being moved to? How do I fix them to move to the SD?
Click to expand...
Click to collapse
Your SD card doesn't have two partitions. "SDCard" is the phones internal storage, while "SDCard-ext" is the micro-SD card. Are you sure when you took out the micro-SD card "ext" was showing? I'm willing to bet you have that part backwards.
EDIT: Okay great, formatted SD, got it working now.
I'm having another problem, I can't get internal storage to appear when I plug it in & choose usb mass storage, it keeps going to sd card. I've installed the drivers and everything, and am using moto's own cord (I know it doesn't work sometimes unless you do), how do I fix this?
Haloman800 said:
EDIT: Okay great, formatted SD, got it working now.
I'm having another problem, I can't get internal storage to appear when I plug it in & choose usb mass storage, it keeps going to sd card. I've installed the drivers and everything, and am using moto's own cord (I know it doesn't work sometimes unless you do), how do I fix this?
Click to expand...
Click to collapse
How long have you waited? An internal storage with a lot of items can take a while to site up, particularly on win 7 machines, and can be made worse by your anti virus program if it is set scan removable devices. Since you just formatted the sdcard it probably got scanned quickly whereas the internal storage may be taking longer to get scanned....
You might also try rebooting with a battery pull if it doesn't register after 10 minutes and see if that helps.
Sent from my DROID BIONIC using Tapatalk
If you have "USB debugging " on it will not show your internal card.
Sent from my DROID BIONIC using Tapatalk
Peichor said:
If you have "USB debugging " on it will not show your internal card.
Sent from my DROID BIONIC using Tapatalk
Click to expand...
Click to collapse
Untrue. I have USB Debugging on and I have no problem seeing either the internal storage or external storage.
I turned of USB debuggging, still only showing up SD card... So all my pictures, video, etc. is being stored on my internal rather than my SD card? How do I change this? I set in the camera apps to save to SD card rather than internal, but it's still saving to "sdcard" which is internal.. Even if that worked, all the apps that save stuff to SD would actually be saving it to internal..
How do I fix this???
I've ran into the same issue with Windows 7 X64, sometimes one of the drives will just not get recognized. Even after uninstalling and re-installing the drivers. But a quick reboot of the PC seems to clear it up. Weird ...
pscshuler said:
I've ran into the same issue with Windows 7 X64, sometimes one of the drives will just not get recognized. Even after uninstalling and re-installing the drivers. But a quick reboot of the PC seems to clear it up. Weird ...
Click to expand...
Click to collapse
This is highly pc dependent. I run w7 x64 and haven't had issues since I was stock. I wish we/motorola could figure out why.

[Q] The files in my Xperia V's SD card are gone and I'm not even deleting anything

Today I'm gonna transfer pictures and videos from my Xperia V to my computer after a long time and delete some files in my internal storage because it said it is 100% full.
When I connected my phone, it was via MSC or mass storage mode. Knowing that I cannot access the internal storage when on mass storage, I disconnected my phone and switched to MTP to access the internal storage. After making the changes I wanted and just returned to "My Computer"..... I noticed that It indicated that my SD card is 29.4GB free out of 29.4GB.. I just ignored this and thought that maybe it was just an error. I switched back to mass storage and it stayed the same.
How is this possible? All of my files from my SD card are gone when I'm not even deleting anything!!! I downloaded a data recovery program though and it retrieved some of the files but my videos weren't recovered
What could be the problem? I'm so upset about this, it is driving me crazy. Please help me.
It is the risk of using mass storage mode. I stopped using it a while ago.
KelseyKanitz said:
Today I'm gonna transfer pictures and videos from my Xperia V to my computer after a long time and delete some files in my internal storage because it said it is 100% full.
When I connected my phone, it was via MSC or mass storage mode. Knowing that I cannot access the internal storage when on mass storage, I disconnected my phone and switched to MTP to access the internal storage. After making the changes I wanted and just returned to "My Computer"..... I noticed that It indicated that my SD card is 29.4GB free out of 29.4GB.. I just ignored this and thought that maybe it was just an error. I switched back to mass storage and it stayed the same.
How is this possible? All of my files from my SD card are gone when I'm not even deleting anything!!! I downloaded a data recovery program though and it retrieved some of the files but my videos weren't recovered
What could be the problem? I'm so upset about this, it is driving me crazy. Please help me.
Click to expand...
Click to collapse
The same thing happened to me yesterday, however I haven't used it in mass storage mode...
Is there a solution to get my data back? Fortunately I only had music on it, so there was no important lost.

Mount as disk drive - internal storage

When I connect my phone to my PC and select USB connection type-> Disk Drive, the phone's internal storage shows up as a CD drive on the PC. The external SD card shows up correctly as a removable disk.
I have Googled and tried the suggestions I found to no avail.
Does anyone know how to make the internal storage show up on the PC as a removable drive?:fingers-crossed:

Can't read my SD card over USB connection to PC (Win 8.1)

When I connect my 4s (EU) to my PC, it detects the SD card (128GB Kingston or 64GB, both tried exFat and FAT32 formatted), but when opening the contents, it says there's nothing on it, while it has over 40 gb of data on it...!
What's going on? The card is up to spec!?!
The phone's own memory is shown correctly and I can access all maps. The SD card however is detected, but not accessible.
The only files I can see are the ones I copy from PC to phone's sd card over USB connection. But I want to copy photos and videos from phone to PC.....
I already tried uninstalling the Alcatel Idol 4s driver, and reconnected to get this phone mounted again, and the result is the same.
Anyone have this too? Fix?
PS: I've tried FAT32 formatting as well as ExFAT, both cases the PC detects the card, even tells me how much space is available, but shows NO contents and tells me the map is EMPTY!?!?!
Do you try usb debugging? Is ur phone locked when you connect it to pc?

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